Best Western Empire Towers

Location: 4100 West Shirley Place, Sioux Falls, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Heated pool
• Lower bathroom sink
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Front desk (limited hours)
• Express check-in
• Access to nearby indoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Queen Suite with Two Queen Beds and Kitchenette - Non-Smoking

  The kitchenette is equipped with a refrigerator, a microwave and a tea and coffee maker. The suite provides air conditioning. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Heating
  • Wardrobe or closet
  • Toilet paper

• Queen Suite with Two Queen Beds - Non-Smoking

  The suite provides air conditioning and a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Wardrobe or closet
  • Toilet paper

• Queen Room with Bath Tub - Mobility Accessible/Non-Smoking

  The double room offers air conditioning and a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Heating
  • Dining area
  • Wardrobe or closet
  • Toilet paper

• Queen Room with Roll-In Shower - Mobility Accessible/Non-Smoking

  The double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Wardrobe or closet
  • Toilet paper

• King Room - Non-Smoking

  The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Room, 1 Queen Bed

  1 Queen Bed

  Internet - WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Microwave and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, phone, and window screens; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair-width doorways

  Eco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbs

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Blackout drapes/curtains
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Window screens
  • LED light bulbs
  • Restaurant dining guide
  • Closed captioned TV
  • Wheelchair-width doorways

• Room, 2 Queen Beds (Dining Table)

  2 Queen Beds

  Internet - WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Microwave, coffee/tea maker, and dining table

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, phone, and window screens; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair-width doorways

  Eco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbs

  Smoking And Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Microwave
  • Private bathroom
  • Heating
  • Dining table
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Blackout drapes/curtains
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Window screens
  • LED light bulbs
  • Restaurant dining guide
  • Closed captioned TV
  • Wheelchair-width doorways

• Queen Suite - Non-Smoking

  This room features a raised toilet and a a roll-in shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Queen Suite with Two Queen Beds - Tower/Non-Smoking

  The suite features air conditioning and a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• King Room with Recliner - Non-Smoking

  The double room offers air conditioning and a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• King Suite with Kitchenette - Non-Smoking

  The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite offers air conditioning and a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Queen Room with Two Queen Beds - Non-Smoking

  The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Ruiz Sisco (10/5): - All service, staff, excellent facilities.
• Destiny (7/5): Great place to stay and will probably be using again! - It was nice to have several options for breakfast! All our needs were met as even the picky eaters in our group found something to satisfy! Beds were not the most comfy and would have liked to see more shampoo/conditioner and body wash options in the bathrooms than what we had.
• Alyssa (9/5): - The property was close to multiple stores which came in handy. Checkout was quick and easy as well!
• ? (7/5): -
• thomas (10/5): excellant - excellant nothing
• Robin (8/5): - Room was clean and spacious. The pool was cold. The shower pressure was lacking and the first night there was no hot water, shower was cold.
• Tami (9/5): - The Clean room. Great breakfast The outside area of garbage, I don't believe it was your trash area, but because of the location it appears to be your hotel, Large old furniture, in which we believe the homeless people live behind those garbage dumpsters.
• Renee (5/5): It was just okay! The staff was very nice! - Breakfast room was nice No handle rails for getting in and out of shower. Could not rotate shower head down far enough, for showering and I’m not short. The beds were very lumpy, and too hard.
• Frances (2/5): - Wi-Fi was fine. Cleanliness was good. Price was in a good range for the most part. Construction was going on and our room was next to the dumpster which was very noisy. The bed had a dip on the one side, was lumpy, woke up with a sore back. There was no pod holder for the coffee maker. The room above us was loud and noisy most of the night, so we couldn't sleep.
• Linda (9/5): Excellent place to stay! - Pet friendly. Pet treat on arrival. Very clean. My room was checked every day of my 4 night stay and restocked as needed.
• Jersey (7/5): -
• Tanya (5/5): - Staff was very friendly. It was a last minute decision to stay. The price was good for 1 night The shower was slow to drain but besides that we just stayed there for 1 night
• matthew (10/5): - Nice, clean, spacious rooms. The staff is very nice. Very good location.
• Jardinski (6/5): -
• Shawn (10/5): - They are going through a remodel and the rooms look great and very clean. Since we had 2 dogs with they put us on the side of building and great location to take your dogs in and out.
• James (10/5): I had a comfortable stay. - Excellent Refrigerator was loud
• Dan (7/5): -
• Wendy (7/5): -
• Don (8/5): i would stay here again, - great breakfast a hot tub would be a nice addition
• Walz (10/5): Perfect - Erica at front desk. Exceptional
• Gabriela (1/5): - The smell of the rooms are horrible. Couldn’t go past the door. The fisrt room we got smelled like fresh paint. The smell was too strong that our heads started to hurt. We asked to change to an other room, worse decision ever, it smelled old and like really bad feet. Couldn’t go past the door. We decided to leave and look for another hotel after a 10hr drive.
• emily (10/5): -
• Mataya (1/5): Mid - Nothing Mid
• Mataya (1/5): Mid - Nothing Mid
• Stacey (5/5): - Carpet and bathroom paint stained
• Brad (9/5): Great spot and I will be back. - Not many guests, mo eggs when I got to breakfast but still enough other items for my taste. Good quality. Good coffee. Just keep a little closer tab on amounts of self serve food.
• Ms. Karen (10/5): No hassles!💗 - There was a blizzard and I had to cancel. Refund went through and no hassle!💗 Blizzards and general white out driving conditions.
• Marco (10/5): -
• Kevin (5/5): Ok - Location Gym not to good
• Janat (4/5): Not worth it, reviews not real. - Room was not ready, smell, they were treating, hard bed, could hear room above walking around and tv next door. Very busy and loud.
• John (7/5): Adequate - Okay place, but outdated. The TV and TV viewing is terrible. I had better channels the next day at the hospital. The beds are super hard.
• Taylor (8/5): -
• Ms. Karen (3/5): Who is at fault?! - I like that they advertise that they have a role in shower. I did not like booking a hotel room with a Roland shower, which my mother requires, only to arrive and learn that it is not available. I believe this is a communication fault between booking.com and the hotel. When I first asked, they said they were storing paint in that room for the renovations they were doing in the hotel. When I offered to move the paint with them, they explained that there was also a plumbing problem. I think this could have been avoided if the hotel had communicated this to booking.com so that I could find other hotel accommodations to meet my needs. Based on this experience I question if I ever want to book through booking.com again until they can resolve their communication issue with the hotel..
• Michelle (9/5): -
• Darla (8/5): Overall, the stay was very good. It was definitely worth the money and it was clean. - I loved how large the room was. Our room happened to be close to the elevator and you hear people coming in and out
• Sharron (10/5): -
• Todd (10/5): Great place to stay. Employees Friendly and very clean - Very nice and clean place very pleasant employees nothing
• Wayne (2/5): Never again! - Bed was comfortable Not clean: counters and floor. Broken window shade. Missing desk chair. When asked for a chair, was told “I will pass your request on”, but none provided. Breakfast eggs not hot and overly salted. Bacon over cooked.
• Kaitlyn (4/5): -
• Jordyn (4/5): Would not recommend - The front desk girl was nice. Not clean at all.
• kris (8/5): -
• Crystal (9/5): -
• D Dale (9/5): - very friendly staff, was there for jury duty and the staff was accommodating if I had needed to extend my reservation.
• Mariann (5/5): No recommendation - Close to the interstate highway and Empire Mall. Torn, dirty carpets. Road noise throughout the night and day.
• Jacob (4/5): If this property would take housekeeping seriously and get new mattresses it would be my go-to place to stay in Sioux Fa - Good price and location. Mattress was worn down to the springs, cleanliness was non existent, fitted sheet on the bed still had hairs and lint from previous guests, it was apparent it hadn’t been changed, just remade. A/C unit was caked with dust.
• Karen (9/5): Our "go to" in Sioux Falls - We always appreciate this place. The walk-in shower was very helpful to take care of my elderly parent. All good
• Donald (10/5): -
• Milford (7/5): Decent for one overnight stay while travelling long distances. - Location Shower was nice and warm Physical facilities needed repairs or replacement
• Janaiya (10/5): -
• Rene (10/5): -
• Luiz Antonio (8/5): -
• Julie (10/5): It was a great place to stay - Close to mall Nothing
• Laura (8/5): - Bed wasn't that comfortable. It was okay, though. Bathroom kinda small.
• Steve (10/5): Never stayed in BW, very nice, will stay in a Best Western on another road trip. - Friendly, very clean! Plenty of room. No dislikes
• James (10/5): -
• Judy (8/5): - Room was nice The bed was broke or something on the side my husband slept
• John (10/5): - It was all good, better than we expected Nam
• Patrick (8/5): -
• Rene (10/5): - Room and hotel was very clean /rates were affordable and room was serviced daily
• Donald (8/5): -
• B4799FAjoej (4/5): Needs improvement - The room that we stayed in was okay. The beds were very comfortable but there’s a sewer smell that is coming from the sink. I do notice that there’s no bars in bathroom to hold on for showers and the toilet. I would recommend putting safety bars in all rooms. If I known that we have to have a security deposit, I would not have stayed at this hotel
• Jerry (10/5): - The hotel and room was very clean, our English Bull Terrier was welcome, the breakfast was top notch, and the shower was grand!! The lobby and staff were welcoming, and it is a place we would stay again!
• Nance (9/5): - Great night sleep!! Awesome coffee
• Matt (8/5): - Stayed for a concert. Hotel wasn’t bad, could use a little updating, maybe some dehumidifiers. Had a very good breakfast
• Mark (9/5): -
• Mark (8/5): - Mattress a little worn out not comfortable to lay on
• Tom (6/5): - Room was not very clean and bed was not very comfortable, but it was quiet, bath and shower were pretty good, and air conditioner worked well. Overall the room was adequate. “Free” breakfast was pathetic. The hotel is back in an area surrounded by a lot of other buildings, making it a little hard to find.
• Deb (10/5): - Room was great. Refrigerator did not work and had smelly water sitting in it. The bed had a pretty pronounced sag in it so my husband sleptbon thevfloor but my side was good.
• 370rosiec (10/5): Check out this hidden gem in Sioux Falls - This is a very nice motel for the price! Staff has always been friendly and accommodating Great breakfast and clean rooms.
• Palash Kumar (9/5): -
• Miller (10/5): -
• Donovan (7/5): -
• Raquel (10/5): - Everyone was wonderful. They made accommodations for us to check in 2 hours early . Super nice and helpful. Breakfast was amazing. 🙌
• michaelhR6976FD (10/5): A High End Experience for a Reasonable Rate! - The Best Western Empire Towers in Sioux Falls, South Dakota is a cut above what one might expect from a standard BW...in fact, from recent stays at BW Plus hotels in Mississippi, I would encourage the chain to speak with the Sioux Falls BW staff about how to run a hotel. The public areas and rooms are clean and well maintained. The breakfast room, while not overly roomy, was as nice as any we've used and the food selections were tasty and varied. Staff was attentive/helpful without being intrusive. We've often had to wait for desk staff to show up for check-in or -out or for questions during out stays...here, someone was available whenever we needed assistance. We were surprised to find such good value in this time of ever increasing costs. Finally, access to I-29 makes this hotel highly attractive for those traveling through.
• Johannes (7/5): - Goed bereikbaar, stil, ruimtelijk Geen afzuiging in de douche
• Curtis (7/5): -
• Bill (6/5): - Only thing we did not like was the bed. Bed springs dug into our backs. I slept on the couch. This stop was to rest on a long trip. No such luck. Can’t complain about the facilities or the staff.
• Niccolo (8/5): -
• Tamara (10/5): - N/A
• Verified traveler (8/5): - One of our sheets needed to be replaced, due to over use.
• Cheryl (10/5): - It was a great place to stay. Close to the Interstate.
• Leslie (6/5): - Mattress needs replaced. Decor needs updated. Breakfast offering was great, however eggs were cold.
• Love Leon (10/5): - The room was very clean. The pool area was nice. The breakfast was amazing
• Gregory (10/5): - Spacious room and delicious and lots of varieties for breakfast. Sink drained slowly.
• Amanda (10/5): -
• andrea (8/5): -
• Ms. Karen (10/5): Always good - Always a pleasant experience It's all good
• Christina (2/5): - Dirty, old, room smelled horrible
• Melissa (6/5): - I liked the location and price The pool wasn’t operating when we went there so the kids were disappointed.
• Gordon (10/5): - This is an aging hotel that has been kept up very nicely. Hotel room is very decent but the bathroom is smaller than most.
• Frank (9/5): My go to place in Sioux Falls!!!! - The check in was easy and efficient. with a smile too!!!! Granddaughter thought the beds were so comfortable she found them hard to get out of, everything was clean. but bring footwear to keep tootsies warm, as their floors have no carpet, helping keep things clean. The breakfast was good to; bacon was crisp and just that is rare in hotels. The gentleman at the front desk in the AM was top notch, wish I got his name, well done!!!! Easy to find as well. Looking forward to a swim but found out pool was down, At first, I rated my whole stay on just that fact; after taking a step back and looking at the whole picture and remembering I worked on pool and it broke sometimes as well. So with that not much to complain about,
• Rebecca (7/5): -
• Angie (10/5): - Staff, our rooms, and hotel were great. Good breakfast with options.
• Judit (7/5): - Staff very friendly. Breakfast was good. It was clean. The room was damp/moist. Even the carpet felt moist.
• Jacob (4/5): I went in with a higher expectations and ended up having to settled. - It was convenient The pillow was not changed.
• Verified traveler (6/5): - Hotel staff pleasant upon arrival, easy check in. Room was clean but less to be desired. We did not use any of the amenities or stay for breakfast before leaving. The room above us was noisy and we could hear people stomping around but not the hotels fault.
• THOMAS (10/5): - S
• Kathleen (8/5): - Wish the breakfast had more gluten free options
• Theresa (10/5): -
• Currington (6/5): - Nice location, nice property The floors in the room were soaked and smelt of mildew.

Photos