RACV Torquay Resort

Location: 1 Great Ocean Road, Torquay, au

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Table tennis
• Hammam
• Non-smoking throughout
• Concierge service
• Heated pool
• Shallow end
• Fence around pool
• Supervised childcare/activities
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Playground on site
• Tennis lessons on site
• Offsite parking discounted rates available
• Beach yoga on site
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Reception hall
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Electric bicycle charging station
• Beach toys
• Vegetarian menu options available

Rooms Available

• Ocean Spa Suite

  This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV, soundproof walls, a mini-bar, a coffee machine as well as sea views. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Ocean View Room

  The spacious double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a bath.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Premium Ocean View Room

  The spacious double room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a bath.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Golf View Room

  The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This double room has a mini-bar, a seating area, a flat-screen TV and a balcony.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• Angelika (10/5): - Views from balcony A few issues in bathroom
• Maisy (10/5): -
• Kar Wai (10/5): - Quiet, clean and spacious! NA
• Linda (10/5): Beautiful stay with magnificent views! Thoroughly recommend - Large room beautiful view If I could pick anything it would be the carpet. Just looked too dark and dated
• Anna (8/5): beautiful location - The room was a really good size with a beautiful view across the golf course. The gym was excellent. The best gym I have been to in a while. The pool is indoors and 25 meters so great for doing lap swimming. Check out time at 10am on a Sunday is way too early. I stayed at the Hyatt the night before and the crowne plaza this week and the checkout time was 1200. I paid over $600 to pay at this hotel so for me the early check out time was really not good and diminished my experience. the breakfast was good but very busy and no one was collecting the plates or taking orders etc .The seemed short on staff.
• Courtney (10/5): -
• Anthony REGIS (10/5): -
• Joanne (10/5): Excellent facilities, lovely staff, great breakfast, marvellous views - Beautiful design gorgeous views Nothing
• Kelly (8/5): Great - The rooms were beautiful, views amazing, staff were brilliant. Bathrooms were well stocked and the breakfast was fresh and lovely. Only having proper room service available from 12-9 is very limiting and is the only thing that was lacking for it to be a truly exceptional hotel….. the panini option outside of these times was quite plain and didn’t do the hotel justice.
• Dominic Lawrenson (7/5): Great Accomdation but don't have the breakfast. - Great large rooms with lovely views. Staff extremely polite and well trained. Breakfast was actually one of the worst I've ever had. The cooked offering was tasteless dry and the quality of bacon and sausages dreadful. Also only offering basic sliced bread in a place claiming to be luxurious really missed the mark.
• Margaret (4/5): Disaster - uncaring staff. - It’s always a good location. They cancelled our booking by mistake. We then had to pay a second time and had no accommodation for the following night as planned. They made it out as if it was my mistake and/or booking.com. Actually it was their error - for which they have apologised but they ruined our weekend.
• Arun (10/5): -
• Mumbler (9/5): Great location - Great location, good facilities, large rooms, we were lucky enough to have a room with an actual balcony and sitting area which was really nice.
• Jenny (9/5): Beautiful facility - Location and overall presentation Could not get a round of golf
• andrewwY2469OE (10/5): Well done, our stay was amazing! - Celebrated our 10 year wedding anniversary and could not thank the team enough for making our experience so special. A range of special personalised touches with our meals, room and massage highlighted that little extra care from the team to make our stay memorable - thank you.
• David (10/5): -
• David (9/5): An excellent hotel, with good facilities - They provided exactly what we requested, the room was upgraded and that was a lovely touch The was excellent.
• 381rajeshk (10/5): Spot on place !!!! - Very nice place for a staycation. This place is ideal for relaxing and especially who loves golf.
• Proshot (10/5): -
• Ramazanali (9/5): I really enjoyed playing tennis - Nice views Nice staff Nice facilities Every thing was good
• Damon888 (5/5): -
• Kristy (10/5): -
• Andrea (10/5): -
• K716BVdenisec (10/5): Always reaches our expectations - Having visited lots of times as a couple and with our family, it always reaches our expectations. Excellent food beautiful room ( ocean view room ) Beautiful view. Only criticism . I feel the young man in the cocktail bar could dress a little smarter.
• Jim (8/5): -
• Anita (8/5): Pretty good - Nice building and atmosphere. Friendly staff. Breakfast was satisfactory. Lovely views. The room we booked had an image of a proper balcony with outdoor sitting area on Booking.com. in reality our room had basically just a large window that you could fully open. I also would suggest they get more comfy bed toppers as I could feel the springs and where the two single mattresses connected.
• andrea (10/5): - Lovely room, views and very friendly employees Price a little steep
• Christine (10/5): -
• Adam (9/5): -
• Wai Tong (9/5): -
• Rhodri (8/5): -
• Merili (10/5): -
• Michelle (10/5): -
• Powell (7/5): -
• Thirimanne (10/5): -
• Jeremy (8/5): -
• scott (8/5): -
• Walter (8/5): -
• GlennS14 (10/5): A bit of luxury before hitting the road - Yes, We were doing the Great Ocean Road thing. Yes, The kids no longer holiday with us. Yes, This was a little bit more luxurious than our normal lodgings. No, We are not retired, but if this is what it's like, Sign me up! If doing the bucket-list Great Ocean Road, we figured kick it off with an ocean view room with all the bells & whistles. Stunning facility, well worth the splurge.
• Mihaela Ramona (9/5): Average and below expectations compared with my last visit 2 years ago - Nice and clean facility In room dining terrible. Waiting times very long, staff taking orders or delivery foot and drink were lengthy and the food was really average. The stake- poor meat cut, very chewy and tasteless.
• Clifford (10/5): A romantic peaceful getaway, great spot - The views are amazing, the rooms are very nice, the food was high quality. The staff were polite and prompt to respond or help. The facilities are 5 star Not staying longer and not getting to go for a hit of golf. There are dress codes and the golf course is extremely busy.
• Hughes (9/5): -
• Carsten (9/5): -
• Georgia (7/5): Typical RACV resort with baby boomer golf crowd. - Spacious, clean, good service. Breakfast options were good. The resort feels ‘soulless’. It feels a little boring, as if it’s missing character or warmth. The pool is not deep enough, just 1.4m!
• Warwick (9/5): Good golfing facility - Very helpful staff. Facility exvellent
• Harris (10/5): - Excellent Nothing
• Derya (10/5): Our experience was amazing. The staff were wonderful, the food was delicious, and the room and views were beautiful. - Staff was really polite and helpful.
• Lakshani (9/5): - The view The morning breakfast buffet. 10/10 for the pancakes and waffles. Other than that I don’t like the spread
• Phil (9/5): -
• Damien (10/5): Perfectly relaxing stay. Wish we could have had longer. - Their buffet breakfast meets everyone’s needs, nothing like it anywnere else. That is why we go there, facilities and staff first class. Torquay is a holiday resort but lovely any time. We would recommend a stay there to all. 100% perfect, nothing to complain about.
• K7596KDjasminem (10/5): Felt truly taken care of - My family recently stayed at the RACV Torquay resort - it was our second time and we absolutely loved it. The rooms are comfortable, clean and inviting. Every other aspect of our experience exceeded our expectations - breakfast, games room, pool, yoga classes, multiple food options, vast spaces and beautiful views. And what stands out most were the way staff treated us, friendly, approachable, helpful and accomodating. Looking forward to visiting again.
• Peter (9/5): -
• Tay (2/5): -
• Alex (10/5): Wish I could have stayed longer - Customer service was superb, room was amazing, the facilities were fantastic. What else can I say just loved it.
• Carlos (9/5): Awesome service and great room - The facilities (restaurant, lounge, pool, spa & gym, car parking), also the room was grea Pricy
• Ines (10/5): -
• Lathindu (9/5): -
• JIMIN (10/5): -
• Sean (10/5): -
• Hava (9/5): -
• Dardan (10/5): -
• Greg (9/5): -
• Kristina (8/5): - The property itself looked really nice and unique. Room was amazing nice view. Everyone working was so nice. The queen bed seems to be two single together as there was a gap so was a little uncomfortable.
• Franz (9/5): -
• Paul (8/5): -
• Taryn (9/5): - Location and view The food wasn’t very good in the restaurants, buffet was nice but not a lot to choose from in either restaurants.
• AMIR GHASEM (5/5): -
• Haim (10/5): Excellent - Excellent hotel
• Arvin (10/5): One of the best - Location is the best. Near on everything that we want to go to. I thought we can go to the golf course but upon asking on the reception, we are not allowed to. I think only members are allowed to go.
• Ash K (8/5): -
• Darren (3/5): Nice but well over priced for what it is. - Great location and fantastic view. Staff were very nice and friendly. There was no minibar in any of the rooms as advertised. When approached reception said items can be ordered over the telephone and delivered. I pointed out that room service is not the same as having a minibar in the room and should not be advertised as such if not provided.
• Khanh (9/5): -
• Derya (8/5): Restful - The staff were the best, so kind and friendly. The rooms were modern and very clean. The complimentary biscuits were so tasty. The hotel has a lovely architecture and is close to the beach and esplanade. Not that I didn’t like but would be better if could be improved; the breakfast, would have loved if coffee and tea were served to the table, and if pancakes/waffles/more cheese and bread were available. The pancakes etc..had to be ordered separately. I remember RACV Cape Schank had these and it does make a difference when you have kids…
• Judah (10/5): -
• David (10/5): - Everything Nothing
• Susan (10/5): -
• Aileen (9/5): Just wonderful. - Breakfast was a wonderful range of hot food and continental fruit and pastries. Nothing
• Kataoka (8/5): -
• Helena23203 (10/5): Dining in-house - The in-house dining on our first night was a delight and real treat. We ordered braised beef cheek and Scotch fillet followed by raspberry and pistachio brulee and chocolate fondant with blackcurrant ice cream respectively. Not only was the food outstanding but also the very friendly service and advice of our waitress, Clarissa, was much appreciated. The overall ambience of the dining room was welcoming and with a great view of the sunset.
• WEI (10/5): - 人員非常友善，設施齊全
• Sergey (10/5): Роскошный номер с огромными окнами и террасой - Прекрасное расположение с видом на гольф поле
• Kimberley (9/5): -
• Hung (10/5): -
• Camilla (10/5): -
• Geraldine (8/5): - The room was so spacious and clean. Amazing location!! Pillows were uncomfortable and we could hear the people in the next room through the ajoining doors.
• Beatrice (9/5): -
• Raquel (8/5): -
• Daniel (8/5): -
• Samir (7/5): -
• Jino (9/5): -
• Paul (10/5): -
• Neely (8/5): - Large spacious room and bathroom with an amazing view of the ocean from the balcony. The staff were extremely friendly and helpful, from the staff at reception to the bar and restaurant staff nothing was too much trouble. The only negative that I have to say was that there were some signs of age, wear and tear in the room.
• Gurlal (10/5): -
• Catherine (10/5): -
• BenniTrajcevski (8/5): Good Torquay option - We have stayed here a few times now and generally it’s the best option for us in Torquay. Positives; Nice sized rooms Very clean Nice view of golf course and ocean Indoor pool Gym and spa facilities Parking Negatives; Bed too hard Bar service very disappointing Our room (312) was close to lift and very noisy, can constantly hear the lift bell.
• Matthew (10/5): -
• Gimhani (10/5): -
• Danni Lubbe (9/5): It was incredible! - Breakfast/restaurant, spa, golf course, games room, view and ammenities Design of interior was quite bleak and boring and no room service was available nor any mini bar food/drinks
• Ur (10/5): -
• 李岚 (10/5): -

Photos