Hilton Garden Inn West Chester

Location: 9306 Schulze Drive, West Chester, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Pets allowed
• Fax/photocopying
• Facilities for disabled guests
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Swimming nearby

Rooms Available

• Queen Room with Two Queen Beds

  A flat-screen cable TV is included in this room, along with a microwave, fridge, and coffeemaker.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds - Hearing Access

  A flat-screen cable TV is included in this hearing-accessible room, along with a microwave, fridge, and coffeemaker.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Privacy curtain
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Junior King Suite with Sofa Bed

  A flat-screen cable TV and sofa bed are included in this suite, along with a microwave, fridge, and coffeemaker.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds - Mobility Access

  Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• King Room - Hearing Access

  A flat-screen cable TV is included in this hearing-accessible room, along with a microwave, fridge, and coffeemaker.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Junior Suite

  1 King Bed and 1 Double Sofa Bed

  350 sq feet

  
  

  Layout - Separate sitting area

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, double sofa bed, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Closed captioned TV
  • Change of bed sheets (on request)

• Room, 2 Queen Beds, Accessible, Bathtub

  2 Queen Beds

  300 sq feet

  
  

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead

  Practical - Iron/ironing board, phone, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Closed captioned TV
  • Accessible bathtub
  • Change of bed sheets (on request)

• King Room

  A flat-screen cable TV is included in this room, along with a microwave, fridge, and coffeemaker.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

Guest Reviews

• John (8/5): -
• Edurne (8/5): -
• Roberson (9/5): It was good keep up the good work. - Very clean They should have offered breakfast
• miki_al (8/5): We stayed at the Hilton Garden Inn in West Chester for a soccer tournament weekend, and it worked out really well for ou - The hotel is very clean, comfortable, and well organized, which is exactly what you need during a busy tournament schedule. The rooms were spacious enough for gear, bags, and everything that comes with traveling for sports, and the beds were comfortable for a good night’s rest between games. The location is excellent — close to the fields and with plenty of restaurants and stores nearby, making it easy to grab food or anything you need quickly between matches.
• Kevin (10/5): It was great no complaints - Very good location Walmart was literally right across the street as well as canes, Chick-fil-A and other food places
• Alana (10/5): - Very nice and clean
• Judy (10/5): A wonderful place to spend the night. - Room was very big , as was the bathroom. Nothing
• Linda (8/5): The Garden Hilton helped us enjoy our stay in the Cincinnati area! - Cook-to-order breakfast was good! Swimming pool was warm, tho' VERY chlorinated. Beds were comfortable, plenty of towels, and a quiet environment despite having LOTS of high school students as guests. No true negatives in our one night stay. Glad to have a clean, comfortable and convenient place to stay.
• Aubry (10/5): - Very clean
• Chuck (9/5): Really comfortable -
• Richard (9/5): Comfortable and Clean. - There were a couple of drink specials. Free weights in exercise room. Overall nice aesthetics.
• Ana (10/5): Very comfortable and the location was great for excellent restaurants - Very clean and well kept
• Dashawn (10/5): Great , comfortable - Location was next to everything I wanted too do around the area
• Brent (1/5): Nice place very bad bed to sleep on - Good location, friendly staff The bed was extremely uncomfortable, barely slept at all body aches all night no restful sleep at all
• Dawkins (10/5): We will be returning very soon - The Staff was great; from the moment the front door opened, Annia us with the warmest of "Hello, and welcome to Garden Hill", I was really sold from that point. I usually give the rundown with discount offers, but paid the booking price. The Bar/Kitchen Staff were great as well. The room was of great comfort, for the time we were there. We will be returning very soon, Promise There was nothing not to like
• Bianca (9/5): Would definitely go back. - It was convenient to places and things to do. It was clean , they had a nice little bar inside and patio. Our neighbors were noisy .
• essa (8/5): -
• Steven (9/5): Will book again when back next year. Was a top 10 hotel stay, - Love the esthetics of the new rooms. Staff was kind and helpful. Blackout blinds very effective for sleeping. Was a great stay.
• Reiser (8/5): We enjoyed our stay and friendly staff. - Very nice bar and restaurant options were very good, especially for breakfast. Renovations ongoing.
• Carmen Guadalupe (10/5): Un lugar excelente con vialidades accesibles - Excelente lugar con alimentos riquisimos
• Donnie Wright (10/5): -
• Seetha (10/5): This is my second time staying at this Hilton when I travel to Ohio. - I like the large room with 2 double beds. The cleanliness of the bathroom with fresh clean towels was nice. Also, not a heavy strong cleaning solution aroma(s). More boxes of tissues, a little better lighting throughout the room esp near the first double bed. Maybe another upright chair and an extra wastebasket.
• Adam (10/5): -
• Emily (5/5): - Overall it was good. The hotel was one of the nicest we've stayed in. Food and service was great. Was just upset with the eczema breakout The detergent on the sheets caused my daughter to breakout in eczema really really bad. We had to go to the doctor to help her. Some unscented stuff still has ingredients in it that can cause eczema to breakout.
• Brian (8/5): -
• James (7/5): Overall, very satisfied and pleased - Did not purchase a breakfast It was not complimentary
• Dominique (10/5): - My stay was perfect. The staff was exceptional and went above and beyond to get me what I needed. The room was clean, the heat worked, and the bed was comfortable. I have no complaints
• David (8/5): -
• Eck (10/5): -
• William (10/5): - Parking area well lit ad wss very safe. Front desk staff had excellent customer service skills. The lunch menu was very good. Did not entertain the bar.
• Perry (10/5): - Just a couples getaway
• Robert (8/5): - Nice property.
• Brianne (10/5): Good location, clean rooms and friendly staff. - The lobby was beautiful, the rooms were clean and comfortable. Would stay here again.
• Hazell (10/5): -
• Fares (10/5): -
• L6474KXdonnaj (10/5): We will be back! - Incredible staff. Everyone we had interaction with was helpful, friendly, and professional. The room was clean and comfortable. There were plenty of towels and supplies. Food was really good.
• Angel (10/5): - Nice place
• Tamlyn (8/5): - Good property. Have stayed there before. Will be back.
• Ken (10/5): - For the price very good and I like the area
• Robert (10/5): -
• Lydia (10/5): - We stayed here for a dance convention down the street, and it was such a lovely experience. The staff was kind and helpful. If given the option, you really should pay for the breakfast option. It was beyond our expectations. The portions were huge and everything was delicious, the 3 mornings we stayed!
• Lisa (10/5): Will stay again - Great rooms, friendly staff no complaints
• Chittur (10/5): - Several restaurants nearby. The room was spacious. The bed was comfortable. Parking was easy and plentiful. Easy access to major highways. Staff were friendly and courteous.
• isabel (8/5): - I didn’t like the fact that there was no free breakfast
• Spencer (10/5): - It was wonderful
• James (8/5): - The area was wonderful. I couldn’t give it a 10 because of the rooms condition. We unaware of the rooms conditions maintenance came very fast and fixed the problem but the lock on the door was not locking and the room smelled like musky body odor a easy fix I believe should’ve been taken care of before we got there. Other than that everything else was wonderful.
• Spencer (10/5): - I would stay again. Very clean and professional staff
• Chanel (10/5): - Facility was clean. Did have dining options in the area. Pool was decent and clean. Would stay again
• John (10/5): - Lobby clerk was very friendly
• Edward (8/5): -
• Karl (10/5): - It was clean and nice
• Thomas (10/5): Excellent and will definitely be staying again. - The location in conjunction with restaurants and my brother’s house. There was nothing
• Kristina (10/5): - Have stayed at many Hilton Garden Inns .. always nice and staff helpful .. nice to see the downstairs has been remodeled.. looking forward to the rest of the hotel being done.
• Abraham (10/5): - The receptionists were welcoming.
• Sipple (9/5): Sad - Facilities were nice Kids were running up and down the hall. They were hitting our door. Person above our room was very loud, made two calls to the front desk to try and have them handle the problem. No sleep !!!!
• Forrest (8/5): Very good - Was a little noisy
• Colin (6/5): - Water was shut off my first night, which meant the bar and restaurant were closed as well. Pool was not the cleanest, other than that the facilities were nice and clean.
• Ronald (10/5): Exceptional -
• Tammie (9/5): Superb -
• Deborah (10/5): Friendly, clean, comfortable, and convenient - This was a great stay for us. The room itself was clean and a nice size. Everyone we came in contact with was very friendly. While I would not consider it an actual restaurant, the breakfast option was very good and reasonably priced. The bartender at the lobby bar was super friendly and even accommodated guests who showed up /ordered right at closing time. There are plenty of food options nearby as well. The location is very convenient to the highway. During our stay there was a sports tournament nearby and several teams stayed onsite. While the lobby was often bustling with activity, it was never rowdy or out of control. We would definitely recommend this hotel and would stay here again.
• Michael (10/5): Exceptional -
• Vanbuskirk (10/5): This was our 3rd stay at this particular hotel. We come to the area often for concerts and have made - The beds are soooo comfortable, we hate to leave it! The breakfast could be better.
• Mr (9/5): Great Weekend Stay - The staff was fantastic. We enjoyed the bartender, the chef, and the desk staff. Our room was very clean, well appointed, and the A/C was nice and cold! The entire facility was very clean and appeared to be well maintained. Great location, was very easy to find. The pullout couch was hard as a rock, very uncomfortable and the hairdryer was kinda gross....it needed to be cleaned! We were sad to find that there was no complimentary breakfast and disappointed that they had NO happy hour/complimentary drinks or hors de vours like other Hilton properties
• Debra (10/5): - The front desk staff were so friendly and welcoming. Fantastic facility. I will be back.
• keneth (10/5): - Totally satisfied
• Daniel (8/5): - Stay was good….Wish pillows were a bit better! Otherwise good all around.
• Alberta (10/5): - Love this property will stay again
• Jeffery (10/5): - Easy to find, nearby restaurants, very clean, great staff
• Michelle (10/5): Perfection - I can see why they charge extra for breakfast and people rate them 10/10. They were so kind, the place was amazing. The breakfast was delicious, they will literally make you anything you want and then some!! Price per night is very affordable also! Will use them again if we ever are back this way!
• bianca (10/5): - The staff were very friendly and welcoming. Everything was clean and just a very nice stay
• Shonda (10/5): - Room was clean, staff was great. Overall experience was excellent. Would definitely stay again.
• DAVID (10/5): - Our front desk clerk Jason was the best! Everyone should have a Jason like him at their work! He made us smile and laugh with his joyous mannerisms!
• Sean (10/5): - Nice amenities
• Eneida (10/5): - Very nice and clean.
• Brandi (10/5): Exceptional -
• Maria (2/5): Lied to and nobody could “help” unbelievable - I specifically booked this for free breakfast and indoor pool. Indoor pool was fine. I arrive in the morning and they tell me I have to pay for breakfast. I’m like I specifically booked this hotel for the free breakfast it stated in the amenities section. Asked for a manager and they said no manager works Sundays and they won’t be able to help until Monday when I’m gone. Never ever will I make this mistake. Ever. Read my previous message. STOP SAYING free breakfast when booking if it’s not free!!!
• John (10/5): Exceptional -
• Tabby (7/5): Good - Restaurant and bar on site. You could hear doors slamming shut all night.
• Jason (8/5): Very good -
• Joanne (9/5): It was a lovely clean and enjoyable place to stay. Staff was friendly and helpful and there 24 hours. Traveling alone - Easily accessible near I75 with food options and a Starbucks across the street. Breakfast and dinner offered at hotel for an extra charge also convenient although I did not use due to my work hours. Room was clean and warm. Heat very easy to use. Bathroom had enough hot water. In room microwave, fridge and a Keurig coffee maker which was wonderful in the AM. They did not have an operating business center ( being remodeled) to make copies although the staff was very helpful at getting me what I needed by printing things for me which was so helpful.
• RJ (4/5): - Kods running the hall all night ended up leaving in middle of night couldnt sleep
• John David (10/5): - Clean. Newer property. Breakfast staff were very accommodating.
• Barker (8/5): Staff was courteous, amenities were plentiful. Overall great stay. - Clean, very nice The bathroom in our room smelled like a wet ashtray.. very unpleasant from two non smokers.
• Richard (10/5): pleasant, we were there for 4 days and 1 night on our way home - vert good and a great cook breakfast
• Rose (4/5): The lady at desk did not offer to get me into a different room when the toilet over~flowed. She didn’t think - Cook was nice and caring. Food was great. Maintenance person plowing the driveway helped me get out of the parking lot by using snow plow. He was super nice! Super helpful! Lost my earrings forgot them and nobody called to report found in the rooms I was sleeping in. I had to change rooms because toilet over- flowed in 1st room. Toilets barely flushing. I had to ask to be put into another room when toilet over flowed. A lady came with mop and bucket but floor was not sanitized . I asked to be moved. Lost my hat and earrings. Reported it.
• Richard (10/5): very nice for the cost - great, good cook was very nice nothing
• David (9/5): Superb -
• Elizabeth (10/5): Great Stay - Wonderful and friendly staff. Hotel was beautifully decorated for the holidays, everything was clean. The room was clean and comfortable. I would stay here again. Very happy they accepted our dog.
• Alison (4/5): Needs major updates!! - Location No usb ports, TV was outdated, noise level of guests above and next door. Decals on front door were missing/peeling. Not a good first impression.
• Michael (9/5): Superb -
• Laura (10/5): - Very clean, staff was friendly and very helpful.
• Lynda (5/5): Disappointed. Could have booked something cheaper with breakfast included. - Bed was comfortable and there were signs up on our floor calling it a quiet zone. My booking didn't make clear that breakfast wasn't included with my rate. Desk personnel didn't explain why. Rooms were nothing special. Could have been a standard chain and not up to what I thought the Hilton name meant.
• Ronald (10/5): - Excellent property, but needs to add USB cord charging ports in the rooms.
• Pasquale (10/5): - Awesome experience to start.
• Ana Maria (10/5): - Pillows to soft. Everything else great
• Julia (10/5): Exceptional - So inviting .
• Sabrina (10/5): - It was very comfortable and welcoming.
• William (9/5): Superb -
• Dora (10/5): Exceptional -
• Jackson (7/5): Good -

Photos