Fondavela Hotel

Location: Carretera a Reserva de Monteverde, Santa Elena, Monteverde, Puntarenas, 60109, Monteverde, CR

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 7:00 AM - 10:00 PM. The front desk is staffed during limited hours.

Amenities & Facilities

• Free breakfast
• Free WiFi
• Garden
• Concierge service
• Wheelchair accessible
• Outdoor furniture
• Hiking/biking trails nearby
• Free breakfast
• Front desk (limited hours)
• Mountain biking nearby
• Smoke-free property
• Ecotours nearby
• Tours/ticket assistance
• Free self parking
• Free cooked-to-order breakfast
• Ziplining nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Comfort Room - 2 Queen - 1 Individual

  2 Queen Beds and 1 Twin Bed

  Layout - Separate sitting area

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, towels, and shampoo

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping

  Accessibility - Tile flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Access via exterior corridors
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace

• Comfort Room

  1 Queen Bed and 1 King Bed

  581-sq-foot room with mountain views

  
  

  Layout - Separate sitting area

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, towels, and shampoo

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping

  Accessibility - Tile flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Access via exterior corridors
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace

• Superior Room

  1 King Bed and 1 Queen Bed

  463-sq-foot room with mountain and garden views

  
  

  Layout - Separate sitting area

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping

  Accessibility - Tile flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Bathrobe
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Access via exterior corridors
  • Rainfall showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace

• Junior Suite

  1 King Bed and 1 Queen Bed

  484-sq-foot room with mountain and garden views

  
  

  Layout - Bedroom and sitting area

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Separate sitting area
  • Access via exterior corridors
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Accessible bathtub

Guest Reviews

• Michal (6/5): - Sparkling clean with great pool area. Hard to travel to and from if you don’t have a car. Limited dining options and expensive dinner menu. Other than the pool, not much else to do.
• Glen (10/5): - The property was clean, safe and quiet.
• Pamela (10/5): - Most comfortable beds!!! Beautiful wood floors and decor and the staff was amazing!
• Carla (10/5): - Beautiful hotel! The staff was very friendly
• LONI (10/5): - My family and I had a great stay here. The hotel room was clean, beds were comfortable, property was beautiful and the included breakfast was delicious. The best part was how friendly everyone was from the check in desk to the restaurant staff. Will definitely stay here again
• Verified traveler (10/5): - Honestly, this hotel should be rated much higher. It felt luxe and private. Employees remembered us by name, always friendly, warm, and attentive. The pool was exceptional- heated to a perfect temp and so big that it always felt as if we had the whole pool to ourselves.
• Verified traveler (10/5): Stay here! It’s the best! - From start to finish an absolute delight to stay here! The grounds are gorgeous, the staff are all so kind and helpful, food was good. Loved it! Had a massage too! Highly recommend it’s a great place to stay.
• Zeeshan (10/5): - Deivin from the restaurant and Melanie from the front desk are superstars! Fondavela staff was very friendly and welcoming. Felt like home.
• Shaun (6/5): - This property is well maintained and staff are great. It is a little far from town and the road was not the best. The room did not have air conditioning or a dehumidifier so it was not as comfortable as it could have been. Did not use the pool but it looked nice. Breakfast was great and the service staff were friendly and accommodating.
• Helene (8/5): - The property is nice, kept neat and clean. We were there in the off season so it was very quiet. Remember there is no ac in this area of Costa Rica. They do not offer cots in the rooms so if you are traveling as a family this could be an issue. Otherwise the breakfast was wonderful, the jacuzi was covered so you can use even in the rain.
• Kristin (10/5): - Beautiful room and grounds delicious food and friendly people.
• Charles (10/5): - We enjoyed great service at this beautiful property. The food at the hotel was nice and the staff was helpful in booking tours and excursions in the area. I plan to stay at this hotel again when I make it back to Monteverde.
• gal (8/5): - The road leading to the hotel is in a bad condition
• Verified traveler (10/5): Lovely and peaceful - It’s a lovely property, beautiful gardens, excellent food. The staff is very friendly and helpful. We loved the pool and hot tub, and enjoyed the nature walk on the property. Wonderful trip!
• Travis (10/5): - If you want nature & tranqulity, this is a GREAT option. You see monkeys, various birds, and lizards around the property grounds. Only a 20 minute walk to Cari Canca bird reservation. Only complaint is they play loud music by the pool area which disrupts the peaceful environment. Lodging is large with high quality bathroom. Staff is kind & profession.
• Felipe (10/5): - it will be nicer if the room have trials to the pool and a couple extra more outlets, but it was marvelous
• Casey (10/5): Great spot! - Beautiful spot, very clean and roomy, fantastic breakfast. I wonky wish we could have stayed longer!
• Alan (10/5): - Spacious and clean rooms, comfortable beds and pillows, more than adequate buffet breakfast, excellent staff.
• Pritesh (4/5): - The food is substandard, the buffet is terrible taste-wise, and the spread is very small, given the hotel's small size. Cleanliness is decent inside but not outside of the room. Its overpriced for the value you get for the stay
• Verified traveler (10/5): - Beautiful location, roads leading to the property is not in great shape but the rooms sure deliver. Food options were limited for vegetarians but they do have options
• Satbir (10/5): - A lovely hotel with beautiful grounds looking across the could forest area. Heated pool was a lovely place to relax after taking trips in the surrounding areas.
• marie andree (10/5): Great stay- staff at restaurant/bar super nice - Fantastic breakfast - staff at bar and breakfast were 5 star- so helpful and polite. Front desk staff was ok. Tv didn’t work and they told us a random excuse (tv’s working at the bar but not in the rooms?) - seems like many rooms didn’t have a tv that worked. Rooms were amazing - lots of space and clean. Towels provided for the pool. Again, staff at restaurant were A1.
• Artur (8/5): - Good staff. Pleasant
• Jesus (10/5): Best hotel in Monteverde - Here you are in touch with nature. This was our 2nd visit to Fondavela. If we come back to Monteverde in the future, we will stayed with them for sure. To be honest the restaurant it’s pretty descent but you can find better options outside the hotel.
• Rocio (10/5): - Large room & nice bathroom
• minesh (10/5): Perfect country break - Beautiful place, delicious food and drinks and wonderful staff, would happily say here again
• Amanda (8/5): - It was a very peaceful, clean, well maintained place. I hope to go there again.
• Josephine (10/5): - Great property.
• Verified traveler (4/5): - Beautiful grounds with amazing people. The bed was awful, there is no hot tub, and the food is ok. To me is was a $150 a night room but with a few improvements would justify the price.
• Brett (10/5): - Great hotel, don’t hesitate to stay here. Had a family of eight in two rooms. Rooms were clean and neat and very nice.
• Nihal (10/5): - Nature around the hotel was great. We saw many tropical birds including toucans. Staff was very kind and helpful. We would highly recommend it.
• Subhash (8/5): - The path to the rooms is not paved causing damage to luggage wheels. There are no other restaurants nearby for lunch or dinner. Very limited items for breakfast. Most of the staff were friendly and helpful.
• Lauri (10/5): - Beautiful hotel minutes from Monteverde biological preserve. The hot tubs were out of service the day we were there which was a disappointment because it was cold and rainy. But we passed our time at the bar instead and David behind the bar was great!
• Thomas (10/5): - The property is beautiful and well kept with a nice walking trail that circles the perimeter. Staff was friendly and accommodating. Pool was fabulous and a nice break after touring all day.
• krishna (10/5): - Excellent property with nice pool. Good pool with warm water and kids had a great time. Loved the sunset at this property.
• Shanmugaraja (8/5): - Our stay at Fondavela was great. The staffs are very friendly and nice. We should give 5 star for that. Our room was alright. We did see some bugs but given that it is surrounded by forest we can understand that. The restaurant on property was good. We played pool at the bar and relaxed.
• Hasan (8/5): - Beautiful Property! Nice updated rooms and bathrooms. Animals on the property including monkeys in their trail. Need clearer instructions on where to park for some rooms. Theres abit of walk from the car to the room. Breakfast service was good and front desk was helpful! Alot of noise of the rain and wind inside the room which did wake me up a couple of times!
• Sara (10/5): - Beautiful property, close proximity to the reserve and town.
• Heidy (8/5): - We liked this hotel. The room itself was very clean and comfortable. We happen to be there during a very windy days and we could hear the wind in the room. It was SUPER windy and we could definitely hear it all. Also, they were doing work on the pool which was close to our room...and every morning at 6am when the workers came in there was A LOT of noise: them yelling, banging, etc... So, it impacted our stay for sure. We didn't sleep to well. Plus, we didn't have access to the pool because they were working on it.
• Melissa (4/5): - I imagine that at one time this was a nice property and maybe it will be one day, but not now. We booked this hotel because it was listed with a pool. The pool was under construction. When I approached the subject with the staff, they rudely told me that they had informed the websites and it was there fault it was not taken down. Then in the dining room we met others who had chosen the hotel for the pool as well - they had booked through another site, making clear this was not Expedia's fault, but there own. They refuse to take responsibility for it. Had we known they did not have a pool, we could have stayed some where cheaper and closer to town. As this hotel is outside of town, through a very torn up/pot filled hotel. Besides the lack of pool and lack of helpful response from this hotel, the newly renovated showers flood the bathroom so there is no way to have a dry bathroom. If you like to wear socks in your room, find some where else. If you travel with clothes that you hang up - find somewhere else. There is no closet, and their solution was to put hangers on a towel rack, so your choice is either to hang your towels or clothing... but wait the hangers dont actually fit on the towel rack, so plan on your clothes ending up on the floor. Lastly, if you have any sensitivity to light, I do not recommend that you stay here. Our room had a wall of glass blocks with no way of shading, so we woke up every morning at 530am to sun streaming in. I would not stay here again.
• Nidia (10/5): - Loved our stay here. The property was beautiful. Our room was lovely. The staff were all so friendly and went out of their way to make our stay amazing. The food is delicious, drinks were great and all the restaurant staff were exceptional.
• Neil (10/5): - I wish I could give Fonda Vela 6 out of 5. The road from Santa Elana was fun, take your time you'll get there. The property was spectacular. Properly placed to enjoy every sunset. About a 25 minutes walk up to Monte Verde Park. Our room was recently renovated and was beautiful. The local coffee in the room was delicious. Beds, shower, views were all perfect. The restaurant on site makes you not want to look any further. Dinner was fantastic. Try the coffee ice cream. Breakfast is included and will prep you for your day of exploration. Freddy (I think his name was) was a gracious host at the restaurant. He even included us in the feeding of Matéo the hotel monkey. The desk can help you book local tours etc. They set us up for ziplining. The property is truely in the clouds. Early mornings and after sunset the mist comes in and makes this property truely magical. If my wife and I ever head back to Monte Verde we will definitely stay here again.
• Taylor (10/5): - Great little hotel for visiting Montiverde and Santa Elena!
• Brenda (10/5): - Beds are lumpy & not comfortable.
• A (10/5): - I like that this property is remote and close to the cloud forest.
• Silvia (6/5): - Very nice property grounds and great location. Restaurant is overpriced. Hot tubs were out of order during our visit and we found out the hard way that tre “standard” rooms are too small and cramped. The “Standard Comfort” rooms are more spacious and are the ones showcased on the Expedia website as “Standard”
• Robin (6/5): - Beautiful views. We couldn’t work out times to eat here with our activities.
• Susan (8/5): - Great hotel and room. Very poor hot water pressure in shower. Check and move rooms if not to your liking. Otherwise it was great. Great drink and meal after a late night tour. Exceptional staff. The local tour guides and taxi drivers were available when you need them so don't worry about the walk to Santa Elena. I would stay again.
• Ramamoorthy (8/5): - Good location and the room we stayed in had been recently refurbished. Complimentary breakfast was excellent. Lunch and dinner options were a little premium. Drinking water available for sale. No complimentary water available.
• yaagov (8/5): - The breakfast was terrible Cheaply done, and ugly served
• Maria (10/5): - This is our favorite hotel near the San Jose area and was our third time staying here. Beautiful inside and out. Birds everywhere. Has nice pool areas, restaurants, bars, and shops. Very friendly staff as well.
• Gregory (10/5): - Great stay.
• Caitlyn (4/5): - The property location is beautiful, but the hotel needs a major renovation. Our room was old, tired, and the bathroom had a clogged drain with cold standing water in the shower when we arrived. There were broken towel racks and things in the room, and it was dark and run down. The two hot tubs did not work. There was poor lighting on the path to walk to our room. The food was limited and not great. Wifi did not work at times. There was a water system issue with no water one night too.
• Jose Luis Reyes (10/5): - Swimming pool is really great. Also, the open areas are prettyy well mainteined.
• Guillermo (8/5): - Great hotel just please ilimuninate better sidewalks and acces to the rooms as it is complex to walk at night
• karen (10/5): - Beautiful property. Friendly and helpful staff. Could watch the hummingbirds from our room. Enjoyed the short natural trail onsite.
• Callie (10/5): - We loved this property. It was so clean and picturesque. It offered many options and privacy feom other guest. The hot tubs and pools were great for the rainy days since they are covered. The walking trail is also a must to see wildlife. The staff was also amazing and friendly.
• Sabyasachi (10/5): - Wonderful location! Loved the spacious rooms with beautiful views. Had a great time! Thanks!
• Tu Phuong (8/5): - Just ok but I see that they are working to improve it
• Jessica (10/5): Amazing resort. - Absolutely beautiful resort. Everything up to par. Very clean and breakfast is delicious
• Brittin (4/5): - Great location if you plan to visit the Monteverde Reserva as it is only about a 5 minute car ride. The hotel arranged a tour guide for us who was very knowledgeable. The grounds are pretty. The beds were comfortable. The staff are friendly, and the food is good. Room service is fast and food is hot. We stayed in room 1 which I cannot recommend because it is just downhill from the main road. I was ripped out of sleep by an incredibly loud motorcycle one night. The walls are thin. We had to endure 2 nights of our neighbor coughing at night. Not a nice experience during COVID times. The tap water is tinted brown. I always drink from the tap in Costa Rica, but thought better of it here. Even in the restaurant, if you are served tap water, it is not clear. Lastly, we received a drink ticket at check in to use with dinner or lunch, but forgot to use it. I presented it at check out and asked if they would apply it, but they said no. It was fine for 2 nights at the price we paid, but I would not go back.
• hala (10/5): - Beautiful hotel. Very friendly staff. Amazing pool. The food was amazing too. The only negative was the drive which we expected from reading other reviews. It’s a little rough up there.
• Christopher (8/5): Friendly staff Lucia and nice spot - You got your money worth and the jacuzzi were really nice and pool area. There was a nice hike around the property in the woods.
• Brenda (10/5): - This hotel is close enough to the Monteverde Cloud Forest Reserve that you can walk there from the hotel. The staff were pleasant and provided efficient service. A great place to stay.
• Matt (4/5): - The rooms and hotel demonstrated on Expedia is NOT what they put us in upon check in. We ended up staying in an old, poorly renovated concrete and wooden structure (instead of the large two story concrete hotel in the photos on the listing). The room was full of ants and smelled terribly of floor wax and cleaning products. Every time the wind blew it sounded like the roof was going to blow off and you can see daylight between the old walls and the “new” wooden additional walls. Had we known the poor quality of the room we would be staying in we would have never made the reservation, especially for the high price; we feel very deceived. Food was good at breakfast and staff was very friendly otherwise.
• Paul (2/5): - Property is run down, but prices are extra premium for the area. They want to force you to book activities with only limited vendors, guaranteeing that you pay twice the price for the same activities. Food costs on the property are way too high, and simply going downtown gets better food at 1/3 the price.
• Kimberlee (10/5): - The staff is amazing! They always remembered my name and room number and were available for any questions…even when I was out and about, I could send a WhatsApp message to Jocelyn and she would reply promptly. Very beautiful property; great view for sunsets. The restaurant and taverna staff were traffic, too! The location is great—an easy, 20 minute walk up the hill to the cloud forest preserve. Would definitely stay at Fondavela again!
• Verified traveler (10/5): - Loved the view from our room! Listening to the wind and watching the clouds was very relaxing.
• Verified traveler (10/5): - I loved that it was hidden in the mountains. It was very open and peaceful. We could hear the nature and rain at night and also the food and drinks there were great.
• Verified traveler (10/5): - Very pretty and close to the park. Monteverde is unlike anywhere else in Costa Rica with gorgeous hanging bridges, but bring warm clothes because it is seriously cold! The rooms in the hotel don’t have any heat and they’re really big, so you will have a hard time staying warm. We left a day early because it was so freezing and headed to Jaco. The hotel itself was great and so was the staff.
• Colleen (10/5): Location ideal - Great location. The hotel was very clean. Bathroom could use an update but for the price we would stay here again.
• vinita (2/5): My nightmare in Monteverde - The Place was stinking and filthy. There was so many better rooms available but the manager refused to give us better location under the pretext of covid bubble. She gave us another stinking and filthy room with a small size bed and very low pressure in the bathroom. This was our worst experience in Costa Rica. we enjoyed our stay in the other places i.e. Arenal and Manual Antonio. I am surprised that the manager didn't try to help change the room when requested.
• Verified traveler (10/5): - Wonderful private hotel just minutes from the Monteverde Cloud Forest Reserve. The rooms were huge with wonderful views of the property. Meals were great along with service. Thank you!
• Verified traveler (8/5): - La habitación está en buenas condiciones, muy tranquilo. Alejado del centro, muy oscuro los alrededores del hotel y la habitación, tanto que dificulta la entrada. Regular en cuanto a limpieza y desayuno.
• William (8/5): Exceptional Property and Experience - The room was great and the property fantastic with a lot of privacy. The breakfast options were the best we have experienced with an "included" package. You could order off the menu and there were plenty of options. The hot tubs were great, but book them in advance if you are there during COVID restrictions. They fill up fast. It is very windy in Monteverde, so be prepared for that. My caution is to be sure that they give you the room type that you reserved. We reserved and paid for a king bed in a room with a view. They initially put us in a room with two double beds. They let us move to a room with a king bed, but there was only a view of a cement wall. I don't know why they stuck us in these rooms when they were nowhere near capacity. It was fine, but we did not get what we paid for. They offered to let us move again, but by that time we were unpacked and it would be too much of a hassle.
• Verified traveler (10/5): - This is a very comfortable and beautiful place to visit. Must go right time of year no air conditioning. Staff was excellent, room was very clean and comfortable. Breakfast was decent better than US Best Western. Remember this is a tropical paradise and brings as such expect some bugs and humidity issues. On a Costa Rica scale I would say it’s a 4 star easy. If you’re expecting American style properties then you may be dissatisfied. It’s gorgeous grounds are beautiful and well maintained. Staff was very very wonderful
• Verified traveler (4/5): - I didn’t like my room because it was too old and some stuff didn’t work properly
• Verified traveler (8/5): - Like. Pool and rooms Dislike- dinner was average. Floors in rooms were very slippery and dangerous.
• William (8/5): Lovely 4 night stay - The rooms are very spacious, modern, clean design... the views (based on our room) spectacular. The people working there were all very kind and helpful. The only downside (noted by others here) is the food. After one dinner we made reservation at restaurants in town. Not dreadful by any means, but certainly not rising beyond mediocre.
• Debbie (10/5): - Beautiful property, friendly service & Mateo the monkey was a bonus!
• Verified traveler (10/5): - Very tranquil and beautiful views. Staff was very friendly. Internet was almost nonexistent and even the bar had no connectivity so that could be an area of improvement.
• Verified traveler (10/5): - Unique property with gorgeous landscaping. Delicious breakfast, with many selections to choose from. Nice customer service.
• Barbara (10/5): - Incredible sheets and pillows and comfortable bedding. Beautiful garden and tasteful and original artwork. Friendly, kind and eager to accommodate my family including my 86 year old mother. Fantastic breakfast included. I highly recommend this place the sunsets are amazing.
• Marcus (10/5): Great place and people - Enjoyed the peacefulness of the property and the friendliness of the staff. I would recommend this place to friends and family.
• Verified traveler (8/5): - I like the expanse and the set up tucked away from each other
• Verified traveler (10/5): - We loved everything about Hotel Fonda Vela. The staff, the rooms, the pool, the jacuzzis and the great food.
• Verified traveler (6/5): Great location, property in disrepair - Its a very old property with older style bathrooms. Beautiful location, but property seems in disrepair. There was one restaurant, and it had a very limited menu, especially for vegetarians. We had a booking for 4 days, but we left in 2 days because it just wasnt that much fun!
• Cody (8/5): - Very clean, very nice open rooms. Liked the lofts in the room
• Verified traveler (8/5): - This hotel is by far the best in a small village Monteverde for the price they charged. It is located in a place easy to park and move around. The restaurant in the resort offered a good breakfast and it is included in the room rent. Night dinner was quite expensive though. The pool is good and the views from the restaurant were so nice. The overall experience is highly satisfactory. entry welcome Tea/Coffee are so pleasing and the staff was so polite and courteous. Especially you can drink the water from the taps directly, they are so clean and tasty. I liked the landscaping and maintenance of the hotel.
• Laxmi (6/5): Beautiful setting but could improve service - The hotel is beautiful with lots of trees and flowers, a small trail for hikes, pool, fantastic impressionist paintings everywhere, good breakfast and a lovely view of mountains in the distance. We saw toucans and hummingbirds in the wild, orange trees and huge hyacinths. The Wifi signal was very weak in the room, the bathtub was draining very slowly and there was a large tarantula in the bathroom and the front desk couldn't do much about any of it. There is not much of a lobby for people to gather, there was no coffee in the lobby and restaurant was far away from the room. The breakfast should start at 6:30 AM considering most people want to go to the cloud forest reserve and their tours start at 7:30 AM.
• Verified traveler (10/5): - The staff was very friendly and helpful. Stunning location. Great pool area and restaurant. The rooms are very comfortable and spotlessly clean. I would highly recommend this hotel.
• Verified traveler (8/5): - It is located very close to the Monteverde Cloud Forest Reserve. Staff was very courteous and helpful.
• shri (10/5): - I saw a number of animals and birds right from my hotel room window. The pool and hot tubs are great and have beautiful views. The included breakfast was great. Also great views of the valley from the hotel.
• Julie (8/5): Nice hotel close to town and preserves. - The hotel vela had an amazing breakfast and was close to many of the preserves. The room was ok, not as comfortable as I hoped for the price. It was mold smelly and cheap beds and sheets. The hot tubs were not working which was one reason I chose this hotel. Overall is was just ok.
• Verified traveler (10/5): - It was absolutely fantastic. Really awesome place to stay in Monteverde.
• Verified traveler (10/5): - Our room was very nice and didn't look like a "hotel room". I liked all of the wood construction, it really gave the room character.
• Ganesh (4/5): Bathrooms in bad shape and rooms bug ridden. - Location is great, but that's about it. Bathrooms are quite dated and bug ridden. We had three rooms and they all had a musty smell. We had check in issues as the hotel indicated they never received a confirmation, ultimately it was resolved. Staff are friendly and helpful. Overall I would not recommend this hotel for a family vacation in Monteverde. You could get better value for your money elsewhere.
• Michelle (8/5): A bit disappointed - While the hotel met all basic needs, th hotel could definitely use some updating/remodeling. I thought the photos online looked much nicer than the actual room we received. It also appears online that all rooms have a nice view. That is not the case. We had no view at all.
• Verified traveler (8/5): - Views of cloud forest were beautiful. Breakfast and the breakfast room were fantastic.
• David (8/5): Good - Nice hotel with nice grounds, staff very helpful and friendly

Photos