Ivory Grand Hotel Apartments

Name: Ivory Grand Hotel Apartments
Address: Behind Mall of Emirates, Al Barsha 1, Dubai, Dubai, 391977, Dubai, AE

Location: Behind Mall of Emirates, Al Barsha 1, Dubai, Dubai, 391977, Dubai, AE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Discover a luxury escape at Ivory Grand Hotel Apartments in the heart of Dubai.

Spa Indulgence
Experience ultimate relaxation at our on-site spa, offering a range of massages, body treatments, and rejuvenating facials to pamper your senses.

Recreational Amenities
Unwind at our outdoor pool or energize in the health club, followed by relaxation in the sauna. Enjoy a complimentary shuttle to nearby attractions, ensuring adventure is just a ride away.

Dining Excellence
Savor delicious meals at Indigo Lounge or grab quick bites at our coffee shop/cafe. With 24-hour room service and daily buffet breakfasts available, you’ll indulge in culinary delights at your convenience.

Book your stay now to experience exceptional comfort and luxury!

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.

Policies

Check-in: 02:00 PM - 12:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Steam room
Elevator
Fitness facilities
Gift shops or newsstand
Breakfast available (surcharge)
Health club
Safe-deposit box at front desk
Free newspapers in lobby
Snowshoeing nearby
Full-service spa
Pool umbrellas
Tours/ticket assistance
Wheelchair accessible parking
Free area shuttle
Turkish bath/Hammam
Rooftop terrace
Airport transportation - pickup (surcharge)
Banquet hall
Wheelchair-accessible van parking

Rooms Available

Superior Apartment, 1 Bedroom

1 King Bed
839 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
Classic Apartment, 1 Bedroom

1 King Bed
775 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
Superior Apartment, 2 Bedrooms

1 King Bed
1184 sq feet

Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
Studio

1 King Bed
484 sq feet

Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
Classic Apartment, 2 Bedrooms

2 King Beds
1023 sq feet

Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, slippers, and free toiletries
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers

Guest Reviews

Verified traveler (6/5): cleanliness issue - The hotel looked very run down and cleanliness was the main issue I can pinpoint that definitely needs a lot of working. the TV remotes were all dirty with sticky stuff. the kitchen appliances were dirty and needed rewashing. house keeping did minimum effort to clean the room.
MOHAMMED (4/5): Below the average - Outdated hotel, rooms are specious but outdated and need renovation, bathrooms very old and rusted Road in/ out to hotel is so crowded and traffic Breakfast is horrible and even limited selection of bakeries are not Fresh Staff are friendly, polite and helpful
Mohamed (4/5): Don’t be fooled by the positive reviews - The appartment was very smelly, the sofa smelled very bad that I was afraid to sit on it. I was hearing the soind of water in the pipes and specially when any room around me was flushing. The hotel staff were very unprofessional. It was a very bad experience
Mohammad (6/5): Great location - The location is great just few minutes walk from Emirates mall and all required facilities are within walking distance. The appartment is huge with two toilet however, Furnture little old but it is clean.
Sandi (10/5): Pool is Good - My Stay was Excellent I planned to stay for one week only but later extended it for one full month.
Maged (10/5): Excellent 4 stars stay - Very comfortable stay ..quit spacious apartment with daily regular room service..staff were very friendly, impressed by politeness and professionalism of staff in reception and restaurant especially, Shahzad and Yosry in restaurant… My only adverse comment is on extra beds’ charges .very much overpriced . Gym and swimming pool facility were always clean and opened for long hours..very convenient location, 5 minutes walk to Mall if Emirates and a lot of nearby restaurants
Verified traveler (8/5): - Enjoyable & easy access to the Mall.
Verified traveler (10/5): - The facilities were really comfortable to stay in. It was a very good value for the price paid. Very friendly staff.
Verified traveler (10/5): - Great staff and place is comfortable to stay. Location is easy to get to mall and metro.
Verified traveler (10/5): - Reception staff are so kind Hotel is very quiet and clean
Verified traveler (8/5): - Stayed eight nights it was great time of Holiday the family definitely recommend
Verified traveler (10/5): Family oriented - Amazing hotel highly recommended for families, we stayed a 2 bedroom apartment. My kids were playing in the living room as they if we they were at home. Beds were good, bathrooms were clean and the kitchen had everything we needed needed. Reception was excellent and service as well. Parking area in the basement is nice. Grocery delivery is near by and emirate mall is 5 min by walk. Only thing you need to remember is if your eating breakfast at the restaurant you need to wake up early to find a table before 9 am.
essa (6/5): - Location was ok , 10 mnts walk to MOE, n nearby restaurants Shampoo, soaps and towels r of inferior qualities Too much cooking smell on floor lobby Would get many far better hotel apartments on there prices with Bfasr
Verified traveler (8/5): Fine - They stung us another 200AED for early checkin - because they can... but we needed it after traveling all night with the family and getting in at 5am
Verified traveler (10/5): - The Staff and hotel where brilliant and the hotel us very close to the Mall of the Emirates where you can catch a metro or bus to anywhere.
Cene (8/5): Good location, Great price, Large rooms. - Good location, great price for the area. Spacious rooms. Needed more basic things stocked - more coffee, toilet paper, and they didn't have wash clothes. I would stay here again though.
Verified traveler (8/5): - Fantastic ! We were given a suite which was amazing and more than we expected and really was huge and luxurious we loved it ! The Staff were great except for one :( The only let down was the last night when we were kept awake by lots of noise we think from the service rooms next to us.....shame as everything else was fab.
Verified traveler (8/5): - nice place to stay, clean and quite central. Bathroom hadn't shower leaked a little
Issac (6/5): - It was it was OK not what would you expect when you pay that much
JC (10/5): - Hotel location excellent and staff are very friendly. The rooms are cleaned everyday and the hotel is well maintained.
Verified traveler (4/5): - Very old hotel and the kitchen is filthy, the hotel needs renovation
Verified traveler (10/5): - All good and curtains fixed promptly when maintenance alerted
Mayuri (10/5): Convenient and spacious - Comfortable and clean. Very close to ski Dubai.
Bashar (10/5): One of the best stays and services ever! - One of the best stays and services ever!
Bashar (10/5): Amazing services and customer services! - Amazing services and customer services!
Bashar (10/5): Amazing services and great customer services! - Amazing services and great customer services!
Verified traveler (10/5): - Room sizes where good. Location and pool area great
Verified traveler (10/5): - v clean friendly staff quiet internally shame about noise from building works outside especially early in morning
Sam (10/5): - Location is great and staff are always willing to help
Verified traveler (10/5): - Very friendly staff. A short walk from the Mall of the Emirates. Pool is excellent and has good Sun exposure (as well as shade if wanted). The studio apartment we had was very spacious. Would recommend staying here.
Verified traveler (10/5): - all good. no issuesall good. no issuesall good. no issuesall good. no issuesall good. no issues
Jenya (8/5): - very good size apartments and comfortable furniture well equipped kitchen
Muhammed Abdul (8/5): Nice - Very nice hotel
Pastor (8/5): - Generally good. However, requests to keep rooms of family members together were ignored on the two occasions we stayed in the property
Zareen Mohsin (10/5): Nice comfortable place and excellent lication - Wonderful and very cooperating staff. Approachable and comfortable living
Nadeem (10/5): - Great location and great staff. clean and big rooms with nice view.
Roberto (10/5): Very close to Mall of Emirates - Hotel apartment very cheap compare all hotel in AlBarha area.
Verified traveler (10/5): Fantastic stay - Staff were wonderful, close to mall of emirates and ski Dubai, family friendly. Will be back next time in Dubai.
Zareen Mohsin (10/5): Nice location and nice people - I am very impressed by staff behaviour. Home type of feeling. Big room. Would definitely recommend. Worth the money value. Location is great. Free upgrade was a pleasant surprise Must say Tariq working at this hotel turned my trip to extra pleasant . Always ready one extra mile to help
Rahman (10/5): High quality serviced apartments close to the mall - This is a fantastic hotel and I would highly recommend it. It is situated literally just outside the Mall of the Emirates, with plenty of shops and restaurants in the local area as well as in the mall itself. The lobby is spacious and bright, with a cafe and restaurant on the ground floor. The reception desk is large and well staffed. The staff are always professional and polite. The hotel is remarkably clean. Our hotel room was pleasantly large and the housekeeping staff were always fantastic. The hotel had a roof-top swimming pool with gym/sauna/steam room facilities. The basement car park was large and spacious. Your're treated like a five-star guest and I would definitely be coming back to the same hotel. Thank you Ivory Grand Hotel for such a pleasant stay!
Samantha (6/5): Average stay - The hotel pool was perfect with plenty of space to swim. The hotel room was very noisy from other guests and the air conditioning. The room was clean although I did find a used water bottle under one of the chairs. The beds were hard and uncomfortable and the corridor smelt of cigarette smoke, however luckily it didn't smell in the room.
Adebowale (8/5): Fair - Good location, but the hotel needs attention in bathroom, kitchen and air conditioner
Naif (8/5): great - every thing was great except WIFI
M.Imran (10/5): Comfortable and value for money. - The hotel was very clean and ideal for family stay.It was near to MoE but bit more on walking distance due to adjacent construction work although hotel is already providing free transportation as well as to other several attractions.All of the staff was cooperative and friendly , we had got the upgrade from classic to superiors suit that make the stay more comfortable. I suggest to bit improve the wifi as sometime it has low signalling issue. Thanks all and keep it up your good work.
Nazmul (10/5): Nice stay in Pearl - I like this place, very clean room and washroom is large size. room service is good
Sayadat (4/5): Worst reception staff ever.... - Very disappointed with the amount of money paid against the type of accomodation. Very rude reception staff but good gouse keeping team
Rakan (6/5): Not clean - The room and toilets are very dirty and the breakfast wasn't worth the money. Not recommended
mustafa (8/5): Bit far from altercations - It was very nice big apartments
Shahnaz (10/5): Excellent service - Lovely and very helpful people working there The service was fantastic , will defiantly stay there again, walking distance from the Mall and 10 min walk from Metro, only thing is there are no views just sourended by buildings
Verified traveler (10/5): - Everything is fine especially the services from all the staff are so helpful and friendly. Just that the internet could be improved faster. Will go back to stay if to visit Dubai again.
Qais (8/5): A Clean Apartment to Relax in - This was a nice place
Suzanne (10/5): Well worth a visit. - Really good staff, good restaurant, lovely pool. Free buses, within easy reach of mall, beach etc. Staff went over and above to meet your needs. Very reasonably priced and accommodation was clean and well set out, with all the facilities you needed.
Frank (10/5): very good hotel apartment - Staff, rooms and service are very good and the place is very clean. location is very good and shuttle bus takes you to great landmarks in Dubai
Neru (10/5): Nice hotel, friendly staff, convenient location - Close to the Emirates mall and metro. Staff friendly and always willing to help. We stayed in a superior apartment which was clean. Hotel as other amenities for use too.
Hugo (8/5): Lovely stay - Good hotel and apartments. Close to Mall of the Emirates. Lovely pool jacuzzi, sauna, steam room. Daily courtesy bus to main attractions big plus.
John (10/5): Great hotel close to MOE - Nice hotel, excellent staff, and a great pool. Only downside is the internet was poor. In all fairness front desk personnel tried to fix it, but to no avail it was bad.
mo (10/5): Perfect for families - Great hotel...in the middle of all attractions. Marina to the left.... Dubai mall to the right. Emirates mall in front.
Noman (10/5): Good Location - Every thing Was Fine No Negative Comments
Asif (8/5): Apartments central to all parts of Dubai - Very good service and facilities. Would have liked a bar
S (8/5): Good hotel - Good hotel, staff friendly and helpful. Downside is poor wifi and room smelt of stale tobacco. We were assured this was a room fragrance used but smoking is allowed in rooms if you ask for an ashtray so we were not entirely convinced.
Sam (10/5): Great hotel near shopping mall - Very clean, good service. Nice pool but tempture was warm. Comfortable bed. Thanks.
Anita (8/5): comfortable large room - Motel was in a good position, close to the Mall of Emirates and the Metro. Plenty of room, separate lounge and bedroom area and two toilets. Washing machine was very handy.
Gudmundur (8/5): Apartment Hotel with rooftop pool - Fine stay, the room was a little outdated, but otherwise all was good. The pool area was nice. Would highly recommend booking a tour with Skylandtourism located in the lobby. The Emirates Mall is 5 minute walk from the hotel.
Verified traveler (8/5): Nice hotel but construction work is deafening - The construction works outside my hotel were deafening and not a nice view from my room ,it was very noisy sometimes through the night ,therefore never got a goodnights sleep at all ,if it did stop ,started again at 6am the next morning,the TV was intermittent crept going all cracklaly I think due to the construction outside . I wouldn't stay here again and certainly would not recommend it to anyone else.
Nicky (10/5): Lovely apartment, handy to Emirates Mall. - Beautifully presented apartment. Fabulous big comfortable bed and two bathrooms with baths. Perfect place to stop to rest and shop to break up a long flight.
Mohammed (6/5): Good value against money - It was good experience in general and the only concern I had with the bad internet connection during my stay at Ivory. The location was good beside Emirates mall. The staff were friendly and helpful. The cleanliness was good. The parking was good and the breakfast was good as well.
David Carey (10/5): Great wee Gem - Superb location right beside Mall of Emirates so easy access to metro system and therefore all tourist areas of Dubai. Hotel staff very informative and accommodating and rooms adequate for purpose and a decent size. Only 1 small.downside is the amount of building work in the area however apart from the early starts and some noise it does not ruin the stat at this hotel in any way.
Steve (8/5): Nice Hotel Close to the Mall of Emirates - We enjoyed our 2-bedroom flat. The 2nd bedroom had twin beds which was great for the kids. The room itself came with well equipped kitchen area with enough to help for the days when you want to eat in. Our room also had a drying rack, washing machine. The swimming pool was perfect for small kids. Close for walking to mall of Emirates or the metro. We really enjoyed our stay. We found all the staff were courteous and polite. Definitely on our list for places to stay again !
ahmed (10/5): Good - It's in total good but the breakfast not great but they try to work hard and the apartment was great
Verified traveler (10/5): Enjoyable - We had a very good time
Abid (10/5): Nice hotel close to shopping mall and matro stop - Hotel frontline staff is very Helpful. I have experience especially room service staff is the star player in this hotel they are polite and helpful and serving guest with smiles.
Hussain (8/5): Very nice hotel close to the supermarket 10 minute - Very nice experience with this hotel close to the supermarket shopping malls
UAE traveller (4/5): - We arrived after 4pm and had to wait 30+ mins to check in. The bathroom has a washing machine in it for some reason with the exhaust and water intake pipes crisscrossing along the tile floor throughout. The morning we were checking out maintence staff and housekeeping walked into the room three seperate times without announcing themselves and stood in the doorway watching us without saying anything until we told them to leave. I know this is a budget hotel, but the whole stay started and ended badly.
Verified traveler (2/5): What a waste of money!!! - I would NOT recommend this hotel. Check-in service was abysmal. I was asked by the receptionist if I wanted a drink while I waited for my room, to which I replied yes, and he said he would bring it to me. He didn't bother. Repugnant Filipino female receptionist that I'd read about on forums didn't disappoint. She shouldn't be in hospitality with her obnoxious attitude, and provided the worst service during my entire stay in Dubai. The room overlooked a huge construction site, which I was not warned about, and I couldn't even open the windows. The hotel itself even advised me not to. First morning of breakfast, I had to verbally spar with 3 members of staff, trying to convince them that breakfast was included in my stay. When they finally found my paperwork and agreed, not one could manage an apology. Thankfully I was able to steer clear of most of these fools during the rest of my stay. I didn't manage one good night's sleep because of the construction noise. And because the restaurant was so small, I had to make sure I got an early breakfast otherwise the place would become overrun and I'd have to wait for a vacant table. The minibus was very misleading, only venturing to locations further away once in the morning. The only good thing about this hotel was check-out.
frank (10/5): Great hotel - Great great location and worth every penny spend , close to Mall of emirates
Eunice (8/5): GREAT HOTEL, AFFORDABLE AND CLEAN - The hotel was very nice and Clean. Staff was professional and helpful. Amenities like pool and fitness center were fun but closed a bit early given how fun really starts after dark. I would definitely recommend Ivory Grand and stay again. The only real negative was unstable internet connection and we didn't get face towels, only drying towels which is unusual.
Abdulmalik (8/5): Very good - Very good hotel, local area is excellent, staff are friendly and helpful, furniture is alettel bet old, cleanness is good Only an Egyptian customer service representative was called us to hear the hotel's advertising show and he promised a cruise with dinner for all the family in return for sitting and listening to the publicity but he was a liar and wasted our time, beware of this person Hotel is recommended for whom is not looking for lLuxury
Abdulmalik (8/5): Good hotel friendly staff, hotel furniture medum - Very good hotel and staff , clean enough, furniture need renew but still ok, apartment suspecuse
Mika (8/5): excellent stay - The staffs were no nice and friendly, they upgraded me to one bedroom since I requested early check in which required a little extra pay. The room was spacious, clean and got 2 bathrooms. It closes to the Mall of Emirates, very convenient location with shuttle bus service. You can join any tour just sign up at the tour help desk which located at the lobby. The price was ok but pick up and drop off at the hotel which makes it so easy. I really enjoyed my stays there!!
Verified traveler (10/5): Great for it's value - Lovely hotel, good service and location
K (10/5): Lovely studio flat 7m walk mall Emirates / metro - Absolutely loved our one bed studio flat. We used the swimming pool daily, as it was in the shade after a certain time (3pmish) which was very good due to it being so hot. The room itself came equipped with cutlery and dishes for two people, as well as pans, kettle, toaster and teabags. Our room also had a drying rack, washing machine, drying rack which were used daily. Not too long a walk to mall of Emirates or the metro. I absolutely loved my stay. The staff were courteous and polite and it was very enjoyable.
expect it (8/5): Reasonable hotel close to train. - Good size rooms, some disrepair. On arrival we found leftover food under the couch from previous guest(probably kids as it was all over and not started rotting yet). Kitchen countertop had 4 fish scales stuck flush to it. Everything was cleaned after responsive front desk sent cleaners to the room and i showed them what to clean. Wifi and wired internet is adequate for surfing. Gym is reasonablly equipped and quiet large. Good AC. Would stay again but adjust expectations a little lower.
Robin (10/5): Very good appartment - Lovely big appartment, well furnished. A few items of crockery missing on arrival but quickly supplied. Staff efficient and friendly. Area well supplied with various eateries and Mall of the Emirates an easy walk.
Verified traveler (10/5): Nice hotel closer to everything. - Staff were very nice and courteous. Reception lady Lyn was very approachable and ready to listen and attend to complaints. Had few issues with room cleaning but staff responded well to complaints. Decent hotel to stay in Dubai and close to everything.
Maheshkumar chimanlal (10/5): - excellent location, friendly staff
Elizabeth (10/5): Great stay! - My 7 year old and I really enjoyed the stay and the staff. They were incredibly helpful and considerate.
Lisa (10/5): - Great apartments, very close to the emirates mall! Staff very friendly and helpful.
Verified traveler (10/5): Great place to stay! - They upgraded us to a bigger room for free on arrival. The breakfast was amazing, they offered complimentary shuttle services to the mall and beach, and the staff were helpful to any and all requests that we had. Cabs easily accessible as well. I highly recommend this place!
Leah (10/5): Lovely hotel with rooftop pool - Fantastic hotel. Staff were all friendly and couldn't do enough for you. The rooms are extremely clean and comfortable. We had a fantastic stay. The restaurant served good food at reasonable prices.
Verified traveler (8/5): convenient and affordable - stay was OK.
Jan (10/5): - Great Hotel, nice friendly staff, clean, rooms exceptional. Very good value for the money. Only one complain, internet was not working well and as I was there for business it was frustrating.
Lineda (8/5): - Le service etait excellent, la chambre était spacieuse propre et confortable. Le personnel etait accuielllant et chaleureux. Mais à chaque matin vers 7h, l'odeur de cuissons de la nourriture des autres chambres envahie ma chambre du 3e étage. Un peu désagréable. L'hotel était bien situé, à proximité de mall et des épiceries. plus une pharmacie.
Verified traveler (10/5): Nice hotel and close to Emirates mall - The hotel and staff where excellent I asked for an upgraded and the staff were more than happy to help. I had an excellent stay and the breakfast was great and recommended as it helps with day. The hotel is very close to Emirates mall so you can catch a metro to all the places you need and save money on not taking many taxis.
Deepa (10/5): Good, convenient especially for family !!! - very good. great service !!!!
Verified traveler (10/5): - very nice hotel. good staff. will come back.
Verified traveler (10/5): Unexpectedly great hotel - I booked this hotel as I could get two rooms (I chose the "Classic Apartment, Two Bedrooms" option) much more cheaply than at one of the bigger chain hotels for our family, so I didn't really know what to expect. When we arrived at the hotel, check in was straightforward and the staff were polite and efficient. During check in, I learned that the hotel operates a free shuttle for guests between the hotel and a series of very useful places, including the Mall of the Emirates, Jumeirah Beach and the Dubai Mall, which was a massive bonus, although only the Mall of Emirates has a shuttle that runs frequently; for other locations, only one shuttle per day runs. The hotel's proximity to the Mall of the Emirates is a massive selling point, since the Mall has pretty much everything you need to set yourself up, including a gigantic supermarket to buy essentials and food supplies (if you wish to cook for yourself). Because we were traveling in February, it was a very pleasant five minute stroll to the Mall, although it would probably be unbearable in the summer months (so use the shuttle!). The apartment itself was beautifully decorated (tiled throughout), with two very nice bathrooms. The furniture will not be to everyone's tastes, but it was comfortable. The staff do a fantastic job of keeping everything pristine. There was no view to speak of, and there was some noise from building work going on nearby, but otherwise, this hotel was unexpectedly brilliant!
Jacob (8/5): - It was nice
Stephen (10/5): convenient and close to amenities - Hotel was great, good gym, pool, room was very nice size. staff very friendly and helpful.
Graham (8/5): Close to the Mall. - Within walking distance to Mall of Emirates and easy connection to the metro. The hotel has a free shuttle service with set times to the major centres and the beaches.
big traveler (10/5): Great Hotel near the Mall of the Emirates. - Checking in was amazing, the staff was very welcoming and was courteous at all times. Breakfast seemed to get better every day.