TownePlace Suites by Marriott Houston Westchase

Location: 10610 Westpark Drive, Houston, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Grocery deliveries
• Allergy-free room
• Outdoor furniture
• Fruits
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• 24-hour security
• Security alarm
• Key card access
• Mobile app for room service
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Queen Studio with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• Two-Bedroom Suite with Adapted Tub - Mobility and Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Adapted bath
  • Hearing accessible

• One-Bedroom Queen Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Adapted bath
  • Hearing accessible

• Suite, 1 Bedroom

  1 Queen Bed and 1 Double Sofa Bed

  Individually decorated room

  
  

  Layout - Bedroom, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Pillowtop bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free local calls, double sofa bed, and safe

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Height-adjustable showerhead, wheelchair-width doorways, lever door handles, transfer shower, visual fire alarm, shower grab bar height (inches): 35, low-height view port in door, low-height door lock, toilet grab bar height (inches): 35, accessible bathtub, grab bar near toilet, low-height bed, low bed height (inches): 25, low-height electrical outlets in bathroom, wheelchair-accessible doorway width (inches): 36, and closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking, pet friendly

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Stovetop
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Transfer shower
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Pillowtop mattress
  • Bedsheets provided
  • Soap
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height bed
  • Height-adjustable showerhead
  • Shower grab bar
  • Accessible bathtub
  • Visual fire alarm
  • Lever door handles
  • Wheelchair-width doorways
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Studio, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  388 sq feet

  
  

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Pillowtop bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free local calls, double sofa bed, and safe

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Height-adjustable showerhead, wheelchair-width doorways, lever door handles, transfer shower, visual fire alarm, shower grab bar height (inches): 35, low-height view port in door, low-height door lock, toilet grab bar height (inches): 35, accessible bathtub, grab bar near toilet, low-height bed, low bed height (inches): 25, low-height electrical outlets in bathroom, wheelchair-accessible doorway width (inches): 36, and closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking, pet friendly

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Transfer shower
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Pillowtop mattress
  • Bedsheets provided
  • Soap
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height bed
  • Height-adjustable showerhead
  • Shower grab bar
  • Accessible bathtub
  • Visual fire alarm
  • Lever door handles
  • Wheelchair-width doorways
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Studio, 1 Queen, Sofa bed

  The double room features air conditioning. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Air conditioning

• King Studio

  A kitchen with a microwave, refrigerator and stove is featured in this suite. There is also a cable TV.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access

• Two-Bedroom Suite with Two Queen Beds and Sofa Bed

  A kitchen with a microwave, refrigerator and stove is featured in this suite. There is also a cable TV.

  Max Occupancy: 5 (5 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access

• Queen Studio with Two Queen Beds

  Guests can make meals in the kitchenette that is fitted with a refrigerator, a dishwasher, kitchenware and a microwave. This studio is air-conditioned and has a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker and a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Microwave
  • Dishwasher
  • Heating
  • Dressing room
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access

• 1 Bedroom Suite, 1 Queen, Sofa bed

  The double room offers air conditioning. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Air conditioning

• Studio with Two Queen Beds and Roll-In Shower - Mobility and Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Adapted bath
  • Hearing accessible

Guest Reviews

• Doreen (9/5): - Very comfortable The pillow on the bed was too soft. Also the sofa was hard and the mattress on the sofa bed was to flat
• Evlyn (8/5): -
• J. (10/5): - Everything
• Ruslan (8/5): -
• Darlisa (1/5): -
• Byron (4/5): Marriott can do better. For the price point, it didn't quite live up to expectations. - Fairly good breakfast with a very attentive attendant for that. Checkin was pretty good. If a kitchen was needed the room was very well equipped. Bad mattress leading to backache. Marginal neighborhood with people loitering around parking lot. Had to call out vocally to get front desk help 100% of the time during at least one shift.
• Buu (9/5): -
• Shannon (8/5): - Location and cleanliness No one was at the front desk after my long drive. I had to wait for 5 - 10 minutes.
• Taneka (1/5): HORRIBLE! - The location was about the only thing that was convenient. The staff was Okay. I booked my hotel stay at this hotel thinking that it would be a great experience, I must say that I was HIGHLY disappointed with this hotel. I was ready to check out a few hours into getting there. The hotel is not up to date, the rooms looked like they has not been properly cleaned or cared for in months. I have an autistic son who LOVES swimming and was so upset because the pool was not open/operable..it looked unclean and not sanitized had greasy film and leaves floating on top of the pool(even after confirm with the staff upon check in and was told that it is working). What really took the cake for us was when we woke up the next morning and there was NO WATER we couldn't shower, cook, or anything I called the front desk{who took way too long to answer calls} just to be told nonchalantly that the water was cut off that morning because work was being done to the sewer lines so it'll be a few hours {UGGHH} no prior notice, accommodations or anything. so very unsanitary for your guest AND STAFF who is preparing foods and everything with no water supply!!!!! HORRIBLE 0.0 STARS! VERY DISAPPOINTING. We checked out from this hotel way before planned and had to find another hotel to accomadate us for the rest of our visit there!
• Hodar90 (9/5): -
• Tammy (10/5): -
• shaunqee (1/5): Uncomfortable - The entire place smelled like a nursing home in the halls. Front desk smells nice. I had to switch rooms twice and it was just worse than the first. The room was ran down and stained. Carpet ripped, toilet broken , hair on towels. Furniture had large stains ALL over it. Tv in living room didn’t work . Second bedroom tv wouldn’t change. I asked for a FULL REFUND and to check out!!! Horrible experience and my family was uncomfortable
• Bianca (9/5): -
• Mehrdad (5/5): -
• Julie (8/5): - The TV was in an odd location and should be hung on the wall in the direction of the bed. The cups for juice options were very small.
• Karen (4/5): Adequate - The property itself is nice and clean. We made reservations for 5 people in a suite and the property only allowed us to have 2 towels.
• Tiffany (8/5): -
• vanessa (8/5): Nice, friendly, clean - The breakfast was good We only stayed one day so I have nothing to complain about hotel staff was very friendly, room was clean, facility was clean, the only thing which has nothing to do with the facility but there weren’t two many food options around only thing was a cheddars across the street.
• JM (3/5): -
• Cole (3/5): Not the best place when you need rest for your health or peace - Big room, with all the bad stuff, they gave me 1 free night which isn't much when I think about it since I was a hospital patient and wasn't there for fun. Smells made me sick, beds are terrible couldnt sleep, other stuff too.
• Romain (8/5): - L’équipement et la configuration de la chambre. Le petit déjeuner varié Mauvaise insonorisation et isolement de la chambre en général
• Yehya (7/5): -
• Brittany (10/5): - Close to everywhere we need to go
• Juan (10/5): -
• Bryant (8/5): -
• Jhoanne (10/5): -
• Maximilian (7/5): -
• Ka Cheung (6/5): -
• Amilcar (10/5): - Very nice and very clean
• India (8/5): My trip was comfortable with the room update and I enjoyed morning breakfast - Original room had a few things wrong with it . Staff upgraded room and that made our trip . We definitely needed bigger space . Wish the rooms were a little more cleaner
• Damian (8/5): -
• Alma (7/5): -
• Ashley Curtis (5/5): Staycation - I did like the value of pricing for the amount of days I stayed. I did not like the condition of the room. It needs remodeling and somethings replaced.
• Ashley Curtis (6/5): -
• Venkat (10/5): -
• Morgan (10/5): - The room was very nice. Would be especially great for staying more than one night.
• SOTELDO (10/5): -
• Nhi (10/5): -
• Merisa (10/5): -
• Robert (10/5): - Check in was fast and easy. The staff was friendly and helpful. Good breakfast and a very clean area. Nothing!
• Victor Manuel (6/5): -
• Paul (8/5): -
• otimio (10/5): - Very clean and quiet
• SOTELDO (10/5): -
• Yohannes (6/5): Location was great, wouldn’t come again - Location! Location! Location! Staff was nice, Mariana took care of us. Room was small. Bed was uncomfortable. AC didn’t blow cold air. Fan in the bathroom didn’t work. It was loud, you can hear everything in your room. Mediocre breakfast. I don’t know how it got 8+ rating…
• Si (9/5): -
• Angie Angela (8/5): -
• Lars (6/5): - Ok Hotel, very nice staff, but heavy traffic around. The aircondition was loud, and funny smell in the room. The room had decent size.
• Kimberly (10/5): -
• SUDIPTA (10/5): - Very good
• Carlos (8/5): - Quiet,
• Hasanain (6/5): - ok
• Nesrin (8/5): -
• Daniel (8/5): - Staff was helpful
• Van (8/5): Good - Good No
• Luis (8/5): Served its purpose - Value and location located in a busy, transitioning area
• Hien (8/5): - Breakfast was delicious and had good varieties. We did not like the shower pressure. Water was running very slow no pressure.
• Obi (8/5): Great stay! Loved the location and kitchen - The room was great, Kitchen facilities were amazing! And the staff was very good. Will be back for sure! Few breakfast options
• Karen (10/5): - Always clean I wasn't feeling very welling during one of my stays there, Mr. Patrick rushed to my aide. Providing me with a chair, ice and water. For that I am extremely grateful.
• Romeo (10/5): Great!!! - Nice N/a
• Paul (8/5): - The staff was very nice There were no kitchen towels,no paper towels,not the proper amount of creamers for coffee. The top bowl for ice cream was apparently left by the previous occupant that had signs of strawberries and liquid in it I had to wash all items used because we were unsure of the cleanliness. The following morning there was barely any hair conditioner in the shower. We have stayed at this location several times. We have been very satisfied with everything. This last visit was a disappointment. We will return because we believe that the issues will get addressed.
• Uyen (10/5): - Great hotel and roomy clean, friendly staff
• Bianca (8/5): - Soft beds and good breakfast. Doesn’t have an elevator but it’s only 2 floors so it was fine .
• Brian (10/5): - Staff was very accommodating! We had a leaking AC unit and it was promptly addressed and resolved by switching rooms. Thank you!
• Angel (10/5): -
• Carol (10/5): - This hotel is perfect for me. I love the little kitchen, the rooms are clean and modern, bed and pillows are super comfortable. It’s a pretty busy hotel but my room was very quiet.
• Mir (10/5): - Clean and quiet room! Friendly and competent staff! Good breakfast!
• Daniel (10/5): -
• Kacey (8/5): -
• Phuong (10/5): - Location
• William (10/5): - Everyone was super friendly and helpful and professional
• Havard (10/5): - Beautiful place to stay. Clean and comfortable. 10/10 I highly recommend this hotel. We will most definitely stay here when we are in Houston
• Zhangxi (10/5): - It seems this hotel will be our top choice in the future when we visit Houston.
• Tim (10/5): - Very nice hotel
• Hanh (10/5): - Everything was nice
• Minh (9/5): Good - Everything is good. None
• Kara (10/5): - Very nice hotel, will stay here again.
• Hoang (8/5): Very good -
• Ebikabowei (7/5): Good - Its close location to the venue of the program I was attending in Houston. I was assured that my deposit would be refunded within five business days after checking out. It's been more than three weeks now.
• Carol (10/5): - This was a great little suite, with a comfy bed great little kitchen, great AC and everything I needed. I will be back.
• Albert (10/5): - Very nice upgraded room. Clean and good breakfast.
• James (10/5): - Clean and convenient
• Wilson (10/5): Home away from home - I like that everyone was very helpful and nice. The pool and the staff that was so kind to us. I also like that we had the choice to cook are own meals in are room if we didn’t want to go out to get something to eat or eat the hotel breakfast
• Daniel (8/5): Satisfactory - Services were awesome. N/A
• William (2/5): - Booked by mistake. Property never responded to inquiries.
• Jermaine (6/5): - Everything went well
• Douglas (7/5): It was pleasant and economical. The front desk staff and housekeepers were especially friendly. - The fixtures in the room were worn, and the halls were noisy late into the night due to a busload of young people enjoying themselves. I was young once, so I did not complain. :-) Updated furniture in the room.
• Banghyon (10/5): - The best employee!
• tombeaman (6/5): Very nice staff, hotel shows its age. - To start, it's my fault. Who knew that they now call some beds Double Queen? That is just STUPID. So when booking, I thought my choice had two queens. Wrong! It had ONE Double Queen. Again, STUPID. Hotel staff made the change, charging the difference, which was not cheap. Argh! Room is now a 2 bedroom suite with a Queen in each room. Burnt orange furniture and pumpkin walls. Feels like the 1970s. Some mildew in shower. Very weak hot water pressure. Kitchen sink drains verrrrrry slowly. A/C controlled on each unit, old wall thermostats still there but do nothing. Tub spout works but is not on straight. Clean, quiet, comfortable hotel with breakfast and free parking.
• W6275IWml (10/5): Clean, Comfortable, Courteous Service - I visited Houston to assist a loved one after back surgery. Marina at the front desk was so courteous and supportive in my time of need and I will never forget her compassion. The property was centrally located for my needs, and it was very clean and comfortable.
• Sydney (8/5): Very good -
• Hao (10/5): - clean, new.
• O7090PUjesses (10/5): Grilling by the pool - Excellent customer service! Marina a real one for taking our experience one step further! Not only did she enable us to use the grill and their stuff but she also supplied us with some more food just making things that much more better! Definitely look forward to my next visit. As a matter of fact I’ll stay here until the end of the summer.
• Roux (10/5): Exceptional -
• Andrew (10/5): Overall Great Stay - Towneplace Suites Houston Westchase is a solid choice for families. This was our second stay here, and all in all, it was a great experience. The hotel is clean, and the staff is friendly, which always makes a difference. However, I found the beds in my room this time to be a bit too firm for my liking. Despite that, the overall value for the price is excellent. We will more than likely stay again the next time we are in the area!
• Sightsee276368 (10/5): Great Customer Service! - The check in at the front desk was wonderful thanks to Marina who was looking out for the best rate available for me. Thanks for the great customer service Marina! The room was nice and clean, but the mattress sagged a bit. I would definitely stay here again!
• Henry (8/5): - We booked a 2 rooms suite but were informed at the last minute that they don't have a 2 rooms suite. They gave us 2 king rooms next to each other. It is a little inconvenience but it is not a big deal. The property is very close to Bellaire area with a lot of food. There are a lot of parking spaces. The pillows are kind of too soft.
• Ashley (9/5): Superb -
• harkesh (8/5): Old property. Not many amenities. - Old place. Kitchen is not fully stocked even with basics: one spoon in “sleeps 6” room. Unkept carpets.
• samnoun (8/5): - Right next to high way. Very noisy during night and morning. Food quality is bad. Staff very nice, clean and safe.

Photos