Tre-Ysgawen Hall & Spa

Name: Tre-Ysgawen Hall & Spa
Address: Capel Coch, Llangefni, gb

Location: Capel Coch, Llangefni, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Amenities and Facilities

Tre-Ysgawen Hall & Spa offers a lavish experience with its 16-metre swimming pool, air-conditioned gym, sauna, steam room, whirlpool, and beauty/therapy suite.

Idyllic Surroundings

Nestled in gardens, meadows, and woodlands, the hotel provides a serene escape from the bustling city life.

Nearby Attractions

Conveniently located near popular sites like Beaumaris Castle, Plas Newydd, Anglesey Sea Zoo, and the picturesque Anglesey Coastal Path, there is no shortage of activities to enjoy during your stay.

Book your stay at Tre-Ysgawen Hall & Spa for a truly unforgettable and rejuvenating experience.

Important Information

Extended use of the Spa facilities after check out can be arranged. Guests will have full use of the spa and thermal suite facilities during their stay which is open between 07:00 and 21:00 Monday to Friday, and 08:00 and 19:00 Saturday, and 09:00 until 18:00 Sunday. Children between the age of 6 and 16 may use the swimming pool from 09:00 until 11:00 and from 15:00 until 17:00. Children under the age of 6 are not permitted access to the spa. Booking is advised for all restaurants, with Noelle's lunch and dinner services on a booking only basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
Sauna
Massage services
Non-smoking throughout
Board games/puzzles
Kid meals
Heated pool
Outdoor furniture
Coffee Shop on site
Fruits
Spa/wellness center services
Steam room
Beauty Services
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
CCTV outside property
Television in common areas
Billiards or pool table
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Private picnics
Wine release events
Japanese garden
Health or beauty spa nearby
Swimming nearby

Rooms Available

Courtyard Double

1 King Bed OR 2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Family Double or Twin Room

2 Twin Beds OR 1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Superior Suite (Four-Poster)

1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Bathrobes, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Daily housekeeping and heating
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Heating
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Small Double Room

This room has a TV and tea and coffee making facilities.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
Four Poster Room

With a four-poster bed, this room has a TV and tea and coffee making facilities.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
Double Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
Double Room with Terrace

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
Double or Twin Room

Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin/double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
Family Double Room

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
Large Double or Twin Room

Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin/double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
Superior King Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access

Guest Reviews

Luke (7/5): Lovely location, great staff and spa facilities were great! - Grounds are excellent, staff were very helpful. The restaurant was nice and the food above average. Spa facilities were worth the money. Room decor was a bit tired and could do with re decorating. The sports bar advertised on their website was apparently no longer open which was disappointing.
Martin (9/5): -
Angela (9/5): The location of the hotel was perfect for exploring the beautiful towns and beaches of Anglesey. - We loved the elegance and location of Tres- Ysgawen Hall.
Will (10/5): Christine on Reception was excellent - she managed our requirements as we had booked the wrong date. - The food in Romanos was very good. A little more choice on the wine list
Stephen (9/5): Good Spa Hotel - Location was rural and quiet with a drive to all places. Everything was excellent for relaxation. Spa area was very welcome after days out walking. Food was good. Staff very friendly. Room was nice, large and comfortable. Nothing
daniela (1/5): - We had a night booked at tre-ysgawen .Location is absolutely amazing. The hotel is very outdated. I felt like I've slept in a museum. Old furniture ,crikey flooring, old carpets ,old doors difficult to lock/unlocke them .You can see through the door and frame door . It was clean but outdated for a 4 star hotel.I will give a star only.
Neil (8/5): -
E9226ULjuliea (10/5): Over night stay - Lovely overnight stay after getting off the ferry from Ireland. They rang me just to make sure we were on our way just in case we were late. Very nice breakfast. Good nights sleep.
Andrew (10/5): A lovely, relaxing time - Lovely building and surroundings- very interesting and unique. Staff were great and nothing was too much trouble for them - would love to return sometime Nothing
Jan (7/5): Weekend getaway - The setting is beautiful and the hall itself is a very impressive building. Our room was big and nicely furnished and the bathroom enormous! We really enjoyed the spa facilities. The dining experience was also good with a lovely evening meal and very substantial breakfast the next morning. The hotel entrance looks shabby so not a great first impression. The furniture in the bedroom including the four poster was dusty and in need of a polish! The mattress was very hard and uncomfortable. In addition to this we didn't sleep because of a disturbance from guests above our room until 4.15 in the morning. I wanted some help or advice on how to resolve the situation.There was nobody on reception and the alternative contact numbers did not respond which is completely unacceptable. After complaining the following morning we received assurance that this would be escalated to management but I have doubts about this. Spoiled what could have been an excellent stay
Chris (7/5): A nice place but disappointed with the room - Location, surroundings, friendly staff. The bedroom. Given the lovely hotel grounds, the view from the room - a flat roof and external ducting from the spa/pool - was particularly disappointing. Also, as it rained in the night there was a constant dripping sound from leaking guttering. We had to keep the window closed to shut out the noise.
Andy (9/5): -
Rory (4/5): -
Dan (10/5): - Great property and location! The spa, pool and facilities were amazing too. Highly recommend 👌 Nothing
Ktnich (10/5): - Staff where friendly and helpful. Very clean and comfortable. Noisey neighbours at 4am. Just a polite reminder to people leaving early to try not to wake others up by loud conversations. Nothing to do with hotel. Just inconsiderate humans.
John (10/5): Was a perfect stay after a challenging hike - Property was lovely We liked everything
FROG (10/5): - Beautiful Hotel. Friendly staff and great Spa
Julie Amos (10/5): - Great location and car parking was excellent
David (10/5): -
Peter (10/5): - Felt welcome amazing staff , foods brilliant had a lovely stay Wasn't anything I didn't like
Jill (10/5): We stayed in a room with the four poster, which was a huge room overlooking the front of the house, had a wonderful coup - It’s an absolutely beautiful building set in a stunning location. The breakfast was delicious and we really enjoyed using the spa Nothing. The building is looking a bit tired in places, but it’s to be expected with such a large property to maintain
Beverley (6/5): Lovely people, great location. Let down by untidiness, questionable cleanliness of rooms. - The staff were very friendly apart from perhaps one receptionist who was on duty when we arrived. We were an hour earlier to the check in time to use the spa, as advertised. We felt like an inconvenience. Also the robes given to us were not folded or rolled and very thin. The spa including the pool temperature was rather cool. The room wasn’t great with a badly damaged table and someone else’s hair in the draw where the hairdryer is housed.
CERYS (10/5): Great country hotel - Lovely hotel with great spa facilities, brilliant restaurant and breakfast options. Staff were also fantastic. Nothing
Idsie (10/5): - Locatie Het hele gebouw is fantastisch incl de bar, zwembad, gym en ontbijt Echt top!! Niks
Bernard (8/5): - Very nice staff food very good aswell Bit oldy worldy
Yanlaure (9/5): - Très bel hôtel avec un personnel au petit soin. La chambre supérieure était gigantesque. On se serait cru dans un roman de Jane Austen .
Nancymay (1/5): - The pool The rudeness of staff, the run down dirty room. Couldn't even lock the door, had to lift the door to lock it. The room was not the same as the photo i booked. No cleaning service received, had to ask for clean towels and toilet roll. Spa treatment was also cancelled. Dirty water marks all over the toilet door. Can feel the buttons on the mattress. Paperwork inside your room says, new towels and bedding every other day. But we didnt get it and when questioned they argued it and said the paperwork was wrong. Absolutely disgusting!! They haven't even had the fire hose serviced!!
David (10/5): -
Terence (9/5): -
Wayne (8/5): - The grounds to hotel Beds uncomfortable
Tracey (10/5): Lovely weekend spent with close friends - Beautiful hotel and grounds Food was great Staff are amazing
Nina (10/5): -
John (10/5): Nice and relaxing staff were great - The location and facilities Nothing not to like
Victoria (9/5): A beautiful Relaxing weekend break - We loved the staff , The calming atmosphere in spa facilities was fabulous also that you could use the facilities on arrival before and after checking in and out ,This Really made our trip away much more relaxing and enjoyable, The food was excellent, The restaurant at night was beautiful with lovely service and gorgeous food. Breakfast was lovely also .
Alison (8/5): My daughter and I had an enjoyable and relaxing time at the spa hotel and also enjoyed the food. - Friendly relaxing, great spa , good food Few cobwebs found around room. Cracked bathroom floor
Jim Self (10/5): -
Philip (10/5): Would definitely stay again - Fantastic spa hotel - lovely historic building - great spa
Mary Louise (10/5): Truly a sacred place, stunning gardens. Amazing staff. Spa facilities excellent and it has lifted us both greatly - than - Everything
chloe (5/5): All round feedback - Ali in the restaurant was lovely, The building itself is very charming and beautiful to look at. The gardens are very pretty and well kept. The location is very quiet and relaxing. Prior to arrival we emailed and explained we were celebrating a birthday that day and asked for a birthday greeting which sadly we didnt recieve-ehich in all other venues we have. When first entering our double bedroom it was dated but pleasant but sadly it appeared the room had been not very well cleaned. The carpets didnt look like that had been cleaned the room was very dusty and it just lacked a guest welcome. The phone didnt work in the room. No robes in the room and for a 4 star hotel I would have expected they would have been provided. Again im comparing to other 4 star hotels as I stay away alot for work. The spa facilities were lovely however again dirty in areas, the sauna and steam room doors were filthy, the changing room walls when you look up are covered in which appeared to be years of dust...cobwebs over the walls the communal areas of the hotel. The food in the restaurant was by far the best experience.
Oisin (10/5): -
Caroline (8/5): Lovely location to retreat from the world yet easily explore - Lovely location and very central to the island. Four poster room was lovely and spacious with great views over the gardens. The pool was nice and not too busy. I felt the spa facilities were a bit run down. The restaurant was disappointing with our 2 meals there not very flavourful and on the expensive side for what we got.
Graham (10/5): Lovely relaxing stay - Exceptional staff, great location, beautiful decor and lovely food Shower kept turning off every couple of minutes
Harrison (10/5): Wales 360 route - Spotless staff were great food was fantastic. Spar was excellent will recommend it and go back rooms very spacious enjoyable 4 nite stay Not one complaint at all
Liam (10/5): -
Richard (9/5): It was very good. The hotel was perfectly situated and met our general needs - The swimming pool and leisure facilities were very good as was the dining experience -the staff were also very friendly and accommodating Some of the bedrooms were somewhat tired - the views over the roof weren’t brilliant nor the unpainted and rusty fire escapes. Needed a bit more attention to detail in parts
John (10/5): Relaxing stay with delicious food. Very helpful and pleasant staff. - Breakfast was delicious. The hotel was easy to find and not far from all places of interest. Spa was first class. Curry night was excellent value and very tasty.
Karen (5/5): -
Hemal (10/5): -
Beverley (8/5): Country house chic - Beautifully furnished throughout and the pool was excellent A bit short staffed especially in the restaurant
Matthew (8/5): Great location with lovely grounds - Great location, lovely room with beautiful high ceilings, the spa & pool area were perfect for unwinding and the food in the restaurant was delicious. Breakfast was superb!! 👌🏼 The hotel was a little quiet with few guests and there was a lack of background music & atmosphere in the bar/lobby area.
Woolridge (10/5): - The location. The place itself was amazing. The breakfast. The enormous room.
Giese (7/5): Good - Restaurant and Italian good N/a
Aino Liisa (10/5): -
Jane (7/5): -
Dominic (8/5): -
Amos (7/5): Nice quiet and relaxing - Nice quiet location and spacious Room 20 overlooking the front entrance and carpark and no net curtains to stop guests looking in. Kept curtains closed all the time for privacy
893ashrop (6/5): Good but getting dated - Nice location. Rooms are tired, especially bathrooms so watch the price you are paying. The spar is nice but again is showing signs of age/use.
Steven (9/5): Very nice place to stay near all the major attractions like mountains…you will need a car! - Lovely property, nicely tucked away from all the busy places. Lots of character and very quirky We stayed another night and our 2nd room we moved to didn’t have a fridge or a smart tv
George (9/5): A lovely country spa hotel set in gorgeous gardens with wonderful staff. - The facilities are great - lovely spa area/ massage and fantastic gym (it had just been installed). The grounds of the hotel are beautiful. The food in the restaurant was very good and breakfast was excellent. The standout feature is the staff. They were all very friendly and helpful. Overall a very pleasant and relaxing stay. Our room had a 4 poster bed and, although a big room, it seemed very bare and lacked character. The bathroom was very small and dated. We would’ve expected more toiletries in the room for a 4 star hotel. Certainly the room did not match the 4 stars and the bathroom was nearer 2 star. Some net curtains at the window would be good to provide privacy during the day. A car was constantly parked outside our window which spoilt our privacy and view of the garden. There is ample parking available so there no need to park by a bedroom window. Overall a bathroom upgrade is needed and improving the room facilities ie furniture and privacy. Despite this, we really enjoyed our stay.
liz055 (10/5): A well-run hotel with a great spa - Just stayed a night here. Reception staff lovely. Spa was great very clean and everything working. Bedroom had a newly refurbished bathroom. Bedroom itself had slightly dated décor but everything was in good order. The bed was very comfortable. Dinner in the onsite restaurant was so-so. Limited vegetarian options and more Italian cliché than Italian cuisine, but by the time we reached Anglesey we'd already eaten in some excellent restaurants. It wasn't particularly expensive for an hotel restaurant so there is that. And they made me a carbonara without pancetta as I requested and it was freshly made. Breakfast was a tad depressing. Had a vegetarian cooked breakfast. Lots of different things on plate. All at different temperatures from stone cold to piping hot. The coffee deserves a special mention. Undrinkable. They either made it with instant coffee or they recycled the grounds for the third time that morning. Serving it in a cafetière doesn't make it magically drinkable. The grounds are lovely. Front of house are lovely. Our room was clean and comfortable. The spa is perfect. The long driveway was in a shocking state of disrepair. Drive down the middle and pray nothing is coming from the other direction. We'd stay there again. Bringing our own coffee.
John (10/5): Strange staffing situation,poor toiletries,would expect biscuits and bottled water to be provided - Very good Beds & Pillows
Voyage09482172431 (10/5): Overall great experience - Loverly room nice and quiet excellent food wish we could have had vinegar on the table though a lot of hotels don't anymore good value for money the WiFi was weak in our room might be to do with the stone walls couldn't use the bath and shower due to knee issues so showered in the spa shower which was excellent
Shayne (1/5): - Nothing
Jane (9/5): Great nights stay en route to Dublin. - Friendly reception, comfortable room with beautiful bathroom, good food with efficient friendly service, the grounds were beautiful, spa and swimming pool were lovely. We had read some negative reviews and were most pleasantly surprised by everything
janetrH8747CH (2/5): Take. Care read all reviews regarding this Hotel. - As my expectations were based on your hotel being a Four Star establishment and your website quoting "Tre Ysgawen is a retreat where historic elegance meets refined modern luxury, for those seeking an experience that feels both indulgent and deeply restorative. Guests are invited to stay in our beautifully appointed rooms unwind in the Tranqui surroundings. Every guests stay is designed to feel unhurried luxurious and truly unforgettable experience." "Solo small double are very cozy elegant room, you'll experience comfort and style in our beautiful appointed guest rooms. We ensure that every guest feels at home from the moment they arrive." My experience of your Four star hotel with all the above wonderful expectations, was nothing short than horrifying, disgusting , Certainly a truly unforgettable terrible experience.The wallpaper in the room had numerous areas of stains and damp marks all over, there were several areas of the wallpaper actually coming off the walls. The white sheer curtains on the window were ripped and dirty. There was a key card holder just as you entered the door , somebody had ripped up a tourist information leafless and stuffed it in there to keep the lights on as needed. I thought I'd entered a Rundown backstreet hovel, Not a four star hotel. Complaints at the hotel where not responded to , neither any written emails and letters again have not been had the professional courtesy of a response I as a pensioner spent a lot of for four nights five days at this hotel at extremely high price and this room , reflected as I previously said something that was a backstreet rundown disgusting hotel The common areas like breakfast ,dining , library were nice. In the spa area there was several people staying who were complaining about the state of their rooms. - the website is falsifying expectations. If these rooms are not up to four star standard they shouldn't be allocated to any paying guest, Any cheap Hotel and up to 5 star would have rooms cleaned on a daily every other day. Nobody entered my room for my 4 to 5 days stay,
Margaret (9/5): - Love this hotel. Love the splendour and Love the restaurant. Staff is all very pleasant. Enjoyed the spa. Our only issue was room , landing and stair cleanliness.. Our room paintwork needed wiping clean, there were notable marks and stains. The dressing table chair needed cleaning, crumbs etc evident at the back of the cushion. Carpets in public areas need daily hoovering. This hotel is beautiful and has to be sparkling clean as it deserves no less.
Nigel (9/5): Lovely weekend - Fantastic place , lovely people, excellent food and great service. N/a
donald (9/5): - pool
Susan (9/5): -
NorthStar585227 (10/5): Fantastic Hotel - This is one wonderful hotel which for once run by local people that have pride in there job, food accommodation spa where all first class, the owner of this business must be so proud well done. Will return soon for a longer stay.
Margaret (10/5): -
STEVEN (10/5): -
Adrian (9/5): Wonderful - First class hotel run by local people who have pride in there work, food accommodation and spa all first class
F5044XPanng (10/5): Spa day - Had a spa day here. Lovely old estate house with gardens to wander around. Good sized pool for swimming. Relaxing steam and sauna with plenty of loungers around. Tasty afternoon tea. Helpful staff
Stephen (10/5): - We had 2 nights in a lovely room, the area around was great for walks, it was also a lovely location, lovely foid in the restaurant in the evening and first class breakfast menu. An ideal location for sightseeing, will definately stay here on our next visit. Nothing?
Rosemary (9/5): Excellent trip, we all enjoyed it and would definitely stay again. . - Great location, beautiful setting and very friendly staff.
ALIETTE (9/5): -
clairej472 (6/5): Stunning from the outside but not so great inside - Well from the outside the property is stunning and the grounds are beautiful. Staff very friendly . Ample parking. However let down by the rooms, very very hot, there was a fan in the room but after cleaning off the dust it didn’t work. Did ask reception for another one which came relatively quickly but was also full of dust but at least it worked ! Bathroom tired and the toiletries- well see the picture. 1 toilet roll. Bedroom had two beds which were not the comfiest and the welcome tray was dirty, curtains hanging off hooks and woodwork all the paintwork falling off. Lots of cobwebs. The brown carpet looked like it had been there for 30 years so wore my footwear all the time. Pool very good but all loungers looked like they needed a good wipe down. Restaurant very good, and food nice. Couldn’t sit in the bar area as it smelled dirty.
Ian (8/5): Lovely place to stay and dine. - The building is stunning and the location is beautiful. It feels very special. Spa facilities were a bonus. There were a few things that detracted from the perfect stay. The safe in the bedroom was already locked, so not accessible and no teaspoons with the tea and coffee. These were brought to staff attention and I had to remind about the spoons, the safe was never rectified.Only three bulbs of the six worked in the main light meaning the room was a little dim. These might seem trivial, but it was SO close to being VERY special. Just lacked some attention to detail.
mark (8/5): -
Richard (7/5): Lovely hotel but the guests above us ruined our stay. - Reception and dining staff were attentive and friendly. Spa was excellent. Room got too hot in the night and we could not open any windows because we stayed in the room with french doors onto a shared quadrant. The people upstairs were partying all night and the sound travelled through the walls and ceilings.
Fuller (1/5): Poor given 5 days to resolve complaint before posting bad review - The spar was ok i would advise booking treatment in advance well in advance When we got there the room was dirty I had to go to reception to complain they then came and cleaned room. I had an interconnected room where some random was trying to get in out room threw this door we were woken by loud music and arguing next door this went on till 3 am couldn't get hold of any one was literally up all night and had to then drive straight home in the morning as I was that tired I couldn't enjoy the facilities which waa dissapointin I waited a year and a half for this brake aa my daughter has a disability that means I dont get to leave her often
Ezme (10/5): Perfect - Beautiful! Spa was lovely, the suit was great and dinner was amazing
Emma (8/5): - The food here was amazing! One of the best steaks ive had for lunch, and the lamb chops at dinner were fantastic, as was the afternoon tea (gluten free available and was great). Staff were all lovely and couldn't do enough for you. Grounds were kept well, with some lovely walks and gardens. I would reccomend highly and we would stay again for sure. Some of the spa loungers were stained and looked a bit mucky - could do with new cushions and the robes need replacing as they were old. They catered well for gluten free except at breakfast, where it was a little limited (few items not gf and just omitted from the plate, and no cereals), having said that, the portion size was good.
Veerle (7/5): Pretty mansion that needs to upgrade mattresses, spa and chef - Old spooky manor with impressive staircase and garden. Spa and gym is functioning but needs a revamp. Springs poking in my thighs. Old mattress. No daily cleaning service. They only bring coffee and toilet paper when you ask for cleaning. No lift. Hard to drag suitcase over gravel. Old gym and spa. Some cranky personnel. Italian restaurant booked my lamb and smothered it in gravy.. yuk. No Italian chef would do that…ever. Also the lounge chair mattresses in the pool area are dirty.
Andrew (10/5): A calming, grab-and-go luxury stay in a characterful, old-world setting that made it easy to unwind, switch off, and pro - Staying here feels less like checking into a hotel and more like being temporarily entrusted with a private estate that has lived a very long, very elegant life. The building itself is unmistakably “old money” in the best sense of the phrase—not performative, not themed, just quietly assured. Stone corridors worn soft by time, high ceilings that seem to lift your thoughts a little, and windows that don’t just let in light but frame it like a curated exhibit. Nothing here feels new for the sake of being new; instead, everything feels considered, preserved, and allowed to age with dignity. Nothing - it was perfect.
Nicola (8/5): -
Barry (7/5): Lovely hotel but you have to clean your own room - Lovely hotel very quaint Was told that if you wanted your room cleaned , you had to leave a sign on the door which I did for 2 days and was not cleaned
Smith (9/5): Everything was wonderful from arrival to departure. High standards throughout. - This was a wonderful place, spacious, elegant rooms, peaceful, restful furnishings and decor, lovely tall windows looking out onto mature trees. Excellent food and spa facilities. Pleasant staff. No real ales in the main bar, but found out (too late) there was a real ale for sale in the restaurant bar.
Justin (10/5): Was the perfect getaway for me and my partner, made by the staff. - Beautiful building, lots of character and lovely spaces. Rooms were also very nice. We had 2 due to an issue with the curtains in our first room and the second room was even nicer. Staff were amazing, nothing was too much for them and everything was handled very well. In fact probably the best service I’ve ever had from a hotel! Literally nothing.
Lesley (8/5): Tranquil, peaceful, loved the board games in the library - The location, the food was excellent in the restaurant restaurant. Enjoyed the spa treatment and facilities. spa and the old library, and grounds were excellent! Lovely setting, red squirrel walk. Some parts of the hotel needed care, and updating. One of the swimming pool windows was boarded up and a big cob web in the corner. Other than this the spa was lovely. Some wallpaper was unstuck in the bedroom and a cleaning trolley in the corridor all the time!!!
DPollard (9/5): - Facilities, accommodation, and breakfast were lovely. Stunning grounds to walk around. Bed was comfty. Spa facilities were awesome and so nice to be able to ise before check in. . One tiny gripe was that the swedish massage was a little disappointing for me. Although it was very relaxing, there was no pressure at all for me to feel even feel a little bit of benefit. Perhaps that's just their style. If you don't mind a very light pressure and want to just switch off, this would be perfect for you.
Emma (7/5): -
Douglas (10/5): Fantastic getaway - Stunning building, beautiful location and amazing team working there
Sara (8/5): - Beautiful building Need to consider non slip mats in bath
Eyup Sinan (10/5): -
Darran (8/5): -
Christine (6/5): Not quite what we expected, outdated and needs a good clean and updating throughout. Hotel reception needs to be open th - The bed was comfy and the pool and steam room were great additions It felt unloved and needs updating throughout, could be such a beautiful hotel. Our.bathroom tap continually dripped and from looking at the staining on the sink has been like this for ages, the towel rail was barely attached to the wall and the toilet seat had t been cleaned properly. The glasses in the room were dirty, the organisation for hotel and spa reception was non existent and it would of been a nice touch to have a bottle of water in the room and a proper pack of biscuits in the room.
andrew (2/5): rubbish - we arrive and spent about 5 hours trying to get problems sorted , in the end gave up and went home , so nothing room dirty , sink blocked , extraction fan hanging from ceiling , carpet needed hoovering , paint work needs redoing, wall paper coming off , spa robes old and thin , only one towel , no hangers in the lockers, litter around the pool, only half the the food on the menu available ,etc etc .never had problems like this anywhere else. 4 star hotel ,,,, when was this rating given !!
Christopher (10/5): Ideal location, friendly staff and excellent facilities - Excellent hotel and facilities. Hotel ideally situated for visiting all of Anglesey’s points of interest.