Capac Casona Rimacpampa

Location: Plazoleta Limacpampa Chico 493, Cusco, Cusco, 8002, Cusco, PE

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 11:00 AM - 12:00 AM

Check-out: 10:00 AM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Arcade/game room
• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Breakfast available (surcharge)
• Arcade/game room
• Safe-deposit box at front desk
• Limo or town car service available
• Tours/ticket assistance
• Airport transportation - pickup (surcharge)

Rooms Available

• Standard Twin Room, Patio

  2 Twin Beds

  269-sq-foot individually decorated room, balcony/patio with courtyard views

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Yard, safe, and laptop workspace

  Comfort - Daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Yard
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Balcony or patio
  • Bedsheets provided
  • Laptop-friendly workspace
  • Deck or patio

• Family Quadruple Room, 2 Bedrooms, Garden View, Mezzanine

  1 King Bed and 2 Twin Beds OR 3 Twin Beds

  215-sq-foot individually decorated room, balcony/patio with garden views

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Yard, safe, and laptop workspace

  Comfort - Daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Yard
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Balcony or patio
  • Bedsheets provided
  • Laptop-friendly workspace

• Standard Double Room, 2 Bedrooms

  1 Twin Bed

  161-sq-foot individually decorated room with a patio

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Bedsheets provided
  • Laptop-friendly workspace

• Traditional Double or Twin Room

  1 Queen Bed

  Individually decorated room

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace

• Classic Studio Suite

  1 King Bed

  194.00-sq-foot room, located on the top floor, park views

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Bedsheets provided
  • Laptop-friendly workspace
  • Location - top floor

Guest Reviews

• Victor (10/5): Excelente - Buenisimo
• Victor Hugo (8/5): - 👍
• Blanca (10/5): - The hotel is perfect cleaness quiet the location is perfect near to the mayor plaza!!the people who worked are so kind!!i really recommend this place!!
• Laura (10/5): Amables - Muy amables nos ayudaron a organizar todo si los tours según nuestro horario
• AIKTATT (10/5): Friendly and helpful stuff - Good location in Cusco town. Stuff was very helpful. Luggage storage was available. Things to be improved: Location of hotel shown in google map wasn’t correct. Hotel should update the location.
• Heidi (10/5): - Super beliggenhed. Dejligt stort og rummeligt værelse. Hyggelig atrium gård.
• Merenilza (10/5): Maravilhoso - Hotel maravilhoso o quarto mais limpo q ficamos, chuveiro com água bem quentinha e arrumação dos quartos impecavel. Atendimento muito bom e já fechamos lá mesmo o passei para o vale sagrado com o custo benefício muito bom. Funcionários muito atenciosos e fora a localização muito boa e perto de tudo.
• Manuela (6/5): - You get what you pay for I guess. Pretty bland hotel, tiny room, basic amenities. We moved after one night to a much more vibrant hotel at same price.
• Fernando (8/5): Nice location but a bit outdated - The room was very large but a bit outdated. The room was heated but not the bathroom. Overall service was not even with some staff nice and helpful other not so much. Also tour salesperson at the hotel refused to take credit cards for even the most expensive tours, like Machu Picchu
• Sheeba (8/5): Spacious room, good location - The location is ideal, about 10 mins from Plaza Armas. The rooms were spacious and very powerful showers. The only cons were breakfast was very limited and lot of noise at night from traffic if your room was facing street. But overall very good.
• Verified traveler (10/5): - Great little hotel, amazing friendly staff, close to the main square, delicious breakfast, would recommend!
• Walter (10/5): Excelente - Houve apenas um pequeno problema, que foi originado pela equivocada comunicação entre o Hoteis.com e o Hotel de estadia, que foi resolvida depois que nos comunicamos com o Hoteis.com.
• Verified traveler (10/5): - The staff was all very friendly and helpful. Room was clean and well maintained.
• Verified traveler (10/5): Great baggage storage and service! - Great stay, staff was helpful and nice, location was great.
• Verified traveler (10/5): Hotel dans le centre - Les chambres sont grandes, l hotel et propre et dans le centre ville
• Gilles (8/5): Bon hotel pres du centre - Chambre propre, personnel accueillant Tres bien situé
• Verified traveler (8/5): - Localização muito boa, e ótimo custo benefício. Café da manhã justo e funcionários super simpáticos. Quartos um pouco escuro e não tem blackout. Pode-se ouvir um pouco de barulho dos outros quartos por ser um prédio antigo.
• Yamila (8/5): Buena relación calidad precio - A pasos del Qoricancha, linda zona, cerca de todo, frente a una plazoleta y con restaurantes y negocios a pocos pasos. Muy buena cama, agua caliente a toda hora y buena atención. El desayuno es pago y algo básico.
• Murali (8/5): nice - good
• Vanessa (10/5): - Het verblijf is schoon en comfortabel. Het buurtje super. Personeel uiterst behulpzaam en vriendelijk. De gast is koning. Reisbureau zit in het hotel. Een echte aanrader. 10 minuutjes van vliegveld
• Carlos (8/5): Conforme - Cómodo el hotel, personal dispuesto a solucionar cuálquier inconveniente, estada agradable, recomendable
• Andrés (10/5): - Excelente ubicación, gran servicio y amabilidad del personal, limpieza impecable!
• Verified traveler (10/5): Good service - Staff service is very good, very kind, will choose again next time
• Verified traveler (8/5): - Hospedaje sencillo pero más que suficiente si lo que se busca es un lugar limpio y una muy buena ducha. El personal es muy atento y siempre está disponible para ayudar. Si bien el hospedaje es sencillo, la habitación es grande y cómoda. El colchón estaba un poco vencido pero descansamos muy bien igual. Los servicios perisfericos que ofrecen son bastante caros. Si no mal recuerdo el desayuno USD15, cuando en cualquier restaurante se paga desde USD 5
• Johanna (10/5): - Fint och mysigt hotell med hjälpsam och trevlig personal! Vi stannade där några nätter innan och efter vår vandring till Machu Picchu och det var toppen. Fick lämna in storväskorna på hotellet. God frukost och städade rum varje dag.
• Melody (10/5): A Hidden Gem - Super friendly and accomodating staff. Offered coca tea upon arrival. Room near the front desk a bit noisy at times but not the fault of the staff. Older building but tons of character and charm. Lovely central courtyard. Served a great breakfast. Stored our extra backpacks while we hiked Machu Pichu. Helped us find a laundry service! Great location within walking distance of the square and many shopping orrestaurant choices. I would stay here again.
• Verified traveler (8/5): Buena ubicación - Buena ubicación, servicio amable, camas un poco incomodas. Nos atendieron bien pero esperaba mejores instalaciones.
• Sidnei Fabio (4/5): Não vale custo benefício - Não deveriam oferecer o café da manhã, que é ridículo, uma fatia de presunto, uma de queijo, pão de baixa qualidade. Os quartos são feitos, o primeiro que me foi oferecido era escuro, com luzes fracas. Não tinha água quente na torneira do banheiro (quarto 209), e nem luz suficiente para fazer a barba. Precisa de reforma.
• Verified traveler (8/5): - Funcionários educados, prestativos e carismáticos. Sempre dispostos a ajudar. A localização é excelente, bem como as acomodações. Internet realmente é fraca no local, principalmente para quem precisa fazer web check-in ou coisas do tipo.
• Verified traveler (10/5): - Super clean and very helpful staff. Would stay again.
• Miya (8/5): - 周りに観光施設や買い物するところがある
• Jessica (10/5): Perfecto y muy económico. - El hotel es económico para lo que ofrece, las camas son realmente cómodas, el desayuno es delicioso, la ubicación es la mejor y la atención es buena.
• Lorena (6/5): Hotel barato, estrutura simples, bem localizado. - Eu sabia que não ia ser surpreendente por causa do preço, o hotel é bem localizado em Cusco, com bom preço, no primeiro dia a água do chuveiro não esquentou, no dia segunte, esquentou até demais. Roupa de cama média, pois eu sou daquelas que gosto de uma roupa de cama branca e limpinha, não tive um bom sono por causa do barulho da rua, meu quarto era no segundo andar, mas mesmo assim o barulho me atrapalhou, café da manhã OK sem surpresa. Hotel pra quem quer economizar, fiquei menos de 24 horas no hotel, então foi jogo rápido. Se ficasse por mais noite,s escolheria melhor estrutura.
• Kelly (8/5): Hotel simples com ótima localização - Hotel simples mas aconchegante, ótimo para descansar, tomar um café da manhã e passear o dia todo. -Localização: Ótima! Apenas 10 minutos de caminhada da praça das armas (praça principal), ainda conta com restaurantes, lojinhas e mercado na rua do hotel; -Acomodações: São bem simples, porém para passar a noite e descansar está ok (tivemos um problema com o chuveiro, mais detalhes abaixo); -Café da manhã: Servido individualmente, sempre tinha pães, manteiga, geléia, suco de laranja ou outra fruta (alguns dias maracujá, outros abacaxi), café e leite, ovos e frutas (geralmente melancia e melão). Simples porém bem preparado; -Atendimento: Tivemos um problema. A principio o atendimento foi bom, atendentes simpáticos (em espanhol e um pouco de ingles), mas logo no nosso primeiro dia nosso chuveiro parou de funcionar no meio do banho e a recepção nos informou que trocaram a caldeira recentemente mas que já voltaria a funcionar. Depois de um tempo voltou a ter agua, mas não esquentava. Recepção nos disse que no dia seguinte nos reacomodariam em outro quarto, mas isso não aconteceu. No dia seguinte, depois de passear pela cidade, o chuveiro ainda não funcionava. Depois de UMA hora sendo enrolados pela recepção, fizemos um escândalo. Neste momento haviam 2 passageiros chegando que ameaçaram não ficar no hotel se isso não fosse resolvido, e outra hospede desceu e reclamou do mesmo problema no quarto dela. Depois de meia hora o problema foi resolvido, mas a gerência nunca apareceu.
• Jazmin (10/5): Great for the price, comfortable and friendly sta - Overall great for the price. Online we paid a lot less than the cost at the hotel. Ay the hotel it is $85 dollars for a single. The staff is friendly, and helpful. They charge 8 soles per kilo for laundry. They did all our laundry, and ironed everything.
• Verified traveler (10/5): Ótimo! - Café da manhã muito bom. Serviço de limpeza todos os dias nos quartos e o que eu mais dei ênfase na estadia foi a água quente. Fiquei em hotéis que o chuveiro tinha água gelada (sério).
• Hector (8/5): - Located convenient to Historic attraction, walking to Restaurants and local shoppings if I come back i will get this location again
• Andrea (8/5): Buena Opción - Si buscas , buen precio, ubicación y un hotel decente , está es una muy buena opción. No es nada lujoso pero tiene lo básico y el personal es muy amable. Lo único que le mejoraría es el desayuno porque está muy escueto pero saca del apuro.
• Fabrizio (10/5): excellent - very good hotel for the price, friendly staff, very helful at frontdesk and not far from main plaza
• Madeleine (8/5): Very well located - Good info at the reception. Breakfast could be improved.
• Verified traveler (6/5): Quarto muito apertado - Faltou gás, tive que dormir sem tomar banho devido à água muito gelada. Não colocavam toalhas de rosto no banheiro, quarto muito frio
• Ju (10/5): Great hotel, very close to Plaza de Armas - Very cute and cozy hotel, confortable and great breakfast.
• Buen servicio pero cinexión de internet inestable (8/5): Estadia agradable - habitación muy limpia, con comodidades basicas, personal amable, pero el servicio wifi no es de buena calidad
• Take (10/5): 快適な部屋と親切なスタッフ - 部屋は温かいホットシャワー、ヒーターが完備されているので寒いクスコでも快適に過ごせました。清掃も行き届いておりました。スタッフも親切で観光のアドバイスをくれたりしました。ロケーションも5分程度歩けば、中心地に着きました。値段を考慮するとコストパフォーマンスが高いと思いました。
• Verified traveler (8/5): - Breakfast was served personally as if we eere in a restaurant and the location is perfect for tourists like myself. I recommend this hotel to my friends.
• jesus (8/5): Decent budget place, great location. - Hotel could use some renovations, during winter rooms are windy INSIDE, and the shower lacks a bit of water pressure. Great location though and very helpful staff.
• Shannon (8/5): Nice hotel close to city centre - We just finished a two week stay at this hotel. Angel has great English and is very warm and welcoming. He helped us organize taxis and trips. Breakfast is included- eggs, toast, jam, cereal, ham, cheese, crackers, juice, coffee and tea. Nice hotel showers and clean rooms. 10 minute walk to the main square ( plaza de Armas).
• woman. 60, US (10/5): Charming, clean, friendly hotel near main plaza - Loved this charming hotel near the plaza. The staff are so nice, welcoming and accommodating. Hot tea always available in the lobby.
• Verified traveler (10/5): muito bom - excelente bem localizado cafe da manha muito bom
• Verified traveler (6/5): Central e café razoável, recepção atenciosa. - Apesar da boa localização, há muito trânsito local e barulho durante toda noite. Os recepcionistas foram cordiais. Boa cama e chuveiro. Café da manhã razoável.
• JORGE (10/5): - Muy lindo!!!
• mature traveler (8/5): Home away from home - Great place to walk to center of town and to get taxi or shuttle service. Staff friendly and helpful we were treated as family. Room clean and free breakfast good
• carolyn (10/5): excellent site for taxi, coach service - friendly and professional staff, close to down town center, good free breakfast, great site for taxi and tour buses to pick up and drop off, rooms clean and beds comfortable. Don't know how loud it would be if all rooms filled since we were there when only 3-4 room filled with adults.
• Marie (6/5): Peru 2017 - It was a wonderful stay. The person check us in was very helpful, it was nice that he speak English. Hostel was very clean, the only con i have, is how I couldnt get internet in the room. Otherwise our stay was good. He give us information on how to get to MachuPicchu and information about Cusco.
• Verified traveler (6/5): Great staff, but needs work - Check in was quick and easy. Reception helped in booking tours. The lock on the door was ancient and hard to open/close. Breakfast was forgettable. Good location but very noisy.
• Paula (10/5): A nice hotel near the city centre - The room was spacious and clean. Good breakfast and helpful stuff.
• abelkantun (8/5): Little hotel close to the Central Plaza - We found a really little hotel close to the downtown. The staff was nice and gentle. Everything was good except the noise traffic starting early in the morning. The big house is clean and look like a part of the historic town. We liked the place and We would like to return again.
• Verified traveler (8/5): - Unser erster Eindruck in Südamerika, sehr netter Service, haben sich sehr nett gekümmert! großes Familienzimmer,
• Verified traveler (8/5): Excellent service staff, old hotel - Good price and excellent service by staff. Staff are responsive and very helpful to various requests and questions. Hotel location is within walking distance to tourist areas. However, although it should be emphasized that everything is in working order, the hotel feels old and worn. This is reflected in the price.
• Esperanza (6/5): Good location. - The staff is very nice, polite, the location is perfect. My only problem was that the entire building needs some updates or remodeling without loosing the old style. the towels needs to be replaced, some that I used were very old and with a different name on it. the walls in the bathrooms need more attention and cleaning they have mildew.
• Juanita Lorena (8/5): - En realidad me gusto mucho el hotel, durante mi estadía fui muy bien atendida, el único inconveniente que le encontré es que el check out debe hacerse a las 10 am cuando en los hoteles en cualquier parte del mundo este debe hacerse mínimo a las 13.00 pm.
• Jéferson (10/5): Ótimo hotel - foi tudo ótimo, recomendamos... excelente custo beneficio.
• JULIO CESAR (8/5): Ótima localização e excelente café da manhã - O hotel é simples, entretanto tem uma localização muito boa, café da manhã excelente e os funcionários sempre prestativos.
• Verified traveler (10/5): Quaint place perfect location - Hotel is in a great location, super close to the the plaza de armas! Hotel staff was extremely helpful with restaurant recommendations and Machu Picchu trip planning. Always ready to help us! Recommend this place!
• Mike (4/5): Centrally located - The hotel staff were great! The room was okay. There were a few problems. My room was located right next to the stairs and dining area, a little noisy. The toilet was without a seat, which I mentioned, but only received a sorry. The price was good but I would pay more for a little more comfort.
• CLEBER (6/5): bom hotel - hotel velho como a cidade, café da manhã muito fraco.
• Verified traveler (6/5): Hotel bien placé mais bruyant - Bon accueil personnel attentionné mais le gros défaut de cet hotel est le manque total d'insonorisation .nous avions demandé une chambre au calme côté patio et on nous a donné une chambre côté rue hyper bruyante.le lendemain on nous attribue une chambre patio mais contre des chauffe eau qui se déclenchaient toute la nuit,enfin la 3eme chambre fut correcte.
• LUCIA (8/5): - Hotel simples, porém confortável e limpo. O horário de check-out do hotel do site (13h) estava diferente da política aplicada no hotel (10h). Acabaram cedendo 1 dos 7 quartos reservados para o horário do site, porém, só fizeram isso porque houve um cancelamento e o quarto estava disponível.
• Ramon (8/5): Super ubicacion - El hotel es muy comodo, es muy basico, pequeño pero muy limpio y su ubicacion es excelente, esta en el centro de Cuzco y cerca de todas las atracciones historicas, cerca tienen muchas opciones para comer muy rico y economico y la gente es muy muy amable.
• Julia (8/5): - Schönes Hotel, dass sich gut für Stadtbesichtigungen eignet; leckeres Frühstück
• Verified traveler (8/5): 이쁘고 친절한 숙소 - 히터를 틀었지만 조금 추웠음
• tom (4/5): Old city - Staff were very caring. I had altitude sickness and they constantly checked on me and brought coca tea.
• Danny (6/5): - All good for the price
• Verified traveler (8/5): - Hotel muito bom para conhecer Cusco, pois fica próximo aos pontos turísticos da cidade.
• Roberto (2/5): - Simplemente no es posible q a uno lo saquen a las 10am
• JÚLIO GILBERTO DE (8/5): Localização - As acomodações são bastante simples, mas o atendimento e a localização compensam.
• Verified traveler (8/5): Great service, convenient location - Staff we're extremely accommodating, great location about 10 minutes walk from main square, would recommend
• Alex (10/5): Fantastic staff, clean hotel with reliable wifi - I had a fantastic stay at this Hotel. Amazing staff - they help if you want it, but they don't pester you 24/7 like some hotels do. The bed/room was very clean, wifi was fast and reliable, as was the water pressure and temperature. Such a bargain for the location too!
• Patricia (8/5): Home away from home - This is a small, locally owned hotel. It is centrally located. The rooms are clean, with comfortable beds, with heaters, and with long, hot showers - but nothing fancy. The staff is excellent. Everyone is kind, concerned and willing to help in any way. If and when we go to Cusco again, we wouldn't hesitate to stay here.
• Verified traveler (6/5): Budget Prices, Budget Accommodations - We stayed here recently. Their photo on their web site is misleading, it's actually a photo of the fountain in the plaza outside the hotel. The front desk staff were very nice and helpful. We had a problem with one of the rooms smelling like propane. The gal could not tell us why there was a propane smell, nor could she figure out who to call to find out. They tried to assure us it was fine. NOT. After insisting to them it was not safe for us to stay at their hotel any longer, they did offer to assist us in finding another hotel.
• sameer (8/5): Great hotel close to the main square - The place was great, good location, good breakfast, small room but comfortable. The only issue was the windows were not sound proof, so if you are a light sleeper then avoid a room for sure which has windows to the main road, the traffic is endless through the light with horns and engines which can be heard easily from the second floor rooms.
• Terena (10/5): Awesome stay! Highly recommended - Overall, really good accommodation for cheap. Friendly staff willing to help with anything including directions to local best spots. Highly recommended!
• Bryan (8/5): Cheap hotel close to the main tourist area. - This hotel has small rooms that the bed takes up most of and a bathroom with a rather large shower. If you're just looking for a place to crash and get cleaned up after exploring the area, then this is for you. If you plan on spending a large amount of time in your hotel, this isnt for you.
• Verified traveler (8/5): Great location! - Second floor rooms are noisy in the morning. Right next to the dining area. Otherwise, great location.
• Verified traveler (6/5): Good place for a short trip! - Service was great. Angel and his colleagues were amazing. The hostel is actually ok, but it was comfortable. You get what you pay for and it was expected. One day- Angel called our room to remind us that breakfast was about to be done. Really appreciate the extra mile of service. Good place to be, especially for a short trip in Cuzco.
• Sara (8/5): Perfect location! - Location is perfect! Breakfast was more than just bread and butter
• Verified traveler (4/5): Basic but Central - Hotel is very basic, no frills. The rooms are big but very simple. No frills. Bathrooms are stark but water pressure and temperature are perfect. The towels are also very nice. The hotel is very central and easy to get to the Plaza de Armas. Breakfast which was included was very good and had a good variety of breads, fresh fruit, juices, eggs, etc.
• Verified traveler (6/5): Nice Hotel - Nice hotel, but one of my covers had bird feathers on it. The breakfast was great! Other than that, it was a pretty great place to stay at for a few days.
• Verified traveler (10/5): Good hotel, as expected for price - Family room was confortable, with a queen bed and 2 single beds upstairs, we had enough space for the family. Amenities are very basic, but ok as expected. Everything was perfectly clean. Neighborhood is close to everything.
• Selvino (8/5): - Friendly and helpful staff. Great value.
• Verified traveler (8/5): Nice location - The hotel was very clean ad the localization was very good!
• pug117 (8/5): Nice hotel, great staff, inexpensive - Staff is great. Very helpful, caring, and smiling. Quick responses. I got a great deal from Expedia. Great hotel for that price. It is inexpensive given the centric and safe location and facilities provided. Try to get a room away from the street as it can be noisy in the night. I had a good time. I can confidently recommend this hotel.
• Pita (6/5): Clean comfortable hotel, near the plaza de armas. - Easy access to tours, old Cusco , near the mercado where you can find great deals on souvenirs. We were picked up for the sacred valley tour at 8am and I highly recommend ! Machupicchu was much earlier (4:30am) but worth the tour!
• polona (8/5): had a great time !!! hotel is clean ! good locatio - good location , clean hotel , the best thing about hotel is their staff
• lucila (10/5): recomendado - muy buen hotel, la atencion es perfecta, habitaciones limpias y mucha seguridad, zona tranquila en el centro. hotel perfecto para disfrutar de cusco
• Juraj (10/5): - Very good hotel. Staff excelent. Near to centrum. Safe place
• Angela (10/5): A few days in Cuzco - I thought it was a good inexpensive place the location was good you could get around easily walking hotel staff was excellent
• Jaidon Daniel (10/5): Great hotel in Cusco - We were welcome upon check in with a briefing of the area with cups of coca tea. The staff spoke very good english and was great at helping us into the city, they show us all the places we can visit, like restaurants, sights, etc. The rooms are quaint but very clean and comfortable. We stay only two nights in La Casona de Rimacpampa, but it was the best stay we ever had. Highly recommended!
• SR (2/5): Worst experience ever. - I requested that we have a late check-in and was told that was fine. However once we checked in, at about 9:30pm, we were told very rudely that they were relocating us to another part of the city. We picked that specific hotel for the location, and we had just PAID for a taxi from the main Plaza to get to this hotel and then had to take a taxi back to WHERE WE HAD JUST BEEN. No notification, no warning, everyone was rude, no hot water, no wifi (which was specified and which was needed for our flight the next day) and it was all around the worst part of our trip. I wish we had never found this hotel, I hope this hotel ceases to exist (as well as it's other location), and when I told the front desk how horrible our experience was she said nothing and just waved us goodbye. NOT TO MENTION, that once we got to the airport our cab driver demanded payment and another reason for us choosing this hotel was the free airport shuttle. Had to wait 15 minutes for him to get a hold of the hotel. I pray no one else comes to this hotel, at this point it's not about getting my money back, I wish I could erase my memory of this place and that night. Horrible.
• Susie (2/5): Overbooked and no bed - I was not happy at all with the service at this hotel. I arrived and was told there was a problem with their reservation system and the hotel was overbooked. They arranged a room at another of their Hotels..Loreto Boutique hotel suite….near the Plaza de Armas .The room here was newly renovated with comfy bed, fantastic bathroom, super hot water but the service was terrible…. meant to be someone onsite 24 hours and unfortunately not the case. Everytime I went out I had to go back to their other property up the street to get someone to come and unlock the doors to let me in. Would not recommend for the poor service provided.

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