Fairfield Inn & Suites by Marriott Elkhart

Location: 3501 Plaza Court, Elkhart, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Family rooms
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Swimming nearby
• Bicycle-friendly property

Rooms Available

• King Suite with Bathtub and Sofa Bed - Mobility Access/Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• King Room - Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• King Room

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

• Queen Suite with Two Queen Beds and Sofa Bed

  The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

• King Suite with Sofa Bed - Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• Queen Suite with Two Queen Beds and Sofa Bed - Hearing Accessible

  The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Hearing accessible

• King Suite with Sofa Bed

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• King Room with Roll-In Shower - Mobility Access/Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• Queen Room with Two Queen Beds - Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

• Queen Room with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

• Queen Suite with Two Queen Beds, Bathtub and Sofa Bed - Mobility Access/Hearing Accessible

  The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Hearing accessible

• King Room with Bathtub - Mobility Access/Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• Queen Room with Two Queen Beds

  The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

• King Suite with Sofa Bed - Hearing Accessible

  The suite features a safe deposit box, a sofa, as well as a private bathroom boasting a shower and a hairdryer. The suite has tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Room with Roll-in Shower - Mobility and Hearing Accessible

  The double room provides a tiled floor, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Room

  A 32-inch flat-screen cable TV is included in this room, along with a microwave and hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds

  A 32-inch flat-screen cable TV is included in this room, along with a microwave and hairdryer.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• King Studio with Sofa Bed

  A 32-inch flat-screen cable TV and a sofa bed are included in this studio, along with a microwave and hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Queen Suite

  This air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds - Hearing Accessible

  The double room features a tiled floor, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Room - Hearing Accessible

  The double room offers a tiled floor, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Queen Suite with Sofa Bed - Hearing Accessible

  The suite provides a safe deposit box, a sofa, as well as a private bathroom featuring a shower and a hairdryer. The suite features tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible

  The double room offers a tiled floor, a carpeted floor, as well as a private bathroom featuring a bath and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Room with Adapted Tub - Mobility and Hearing Accessible

  The double room features a tiled floor, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  The suite provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Queen Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  The suite offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

Guest Reviews

• Vickie (8/5): - The gentleman at the desk on check-in was very pleasant and helpful.
• Gerald (7/5): One night in Elkhart - It was good, staff was very nice, The room was clean. No complaints
• Hill (1/5): -
• jackson (10/5): -
• Neff (8/5): -
• Lawrence (4/5): The room and staff were comfortable and friendly. But how much is a room without wifi services? - Upon arrival, we were told that the internet was down and would not be functional until that evening. OK. The next day, we were told that it would be available later in that afternoon. On checkout the following day, we were told that it might be available after we left. We also had no working television. No one seemed to be working on the problem. We asked for a partial refund, but have received no reply as of this writing. 50% seems appropriate....
• James P (9/5): ok nothing special. - Lacking seemed to be items short on supply. Had to ask for coffee, juice etc. Could be due to being short staffed. Nothing in particular just not what I expected from a Marriot property.
• bynum (6/5): -
• Ulaine (7/5): Just a little bit more - the staff was friendly,the room was clean and a decent size the mildew smell upon entering the building and the hallway, no lotion in bathroom the breakfast was all pork products and the Danish was stale and dry the juice was watered down taste like sweet water.i got more of a nice motel then hotel suite feel
• Jodi (1/5): - Bed was uncomfortable. Paid for room through booking.com. They tried to charge us again during checkout. Refunded it. A month later, the money came out of my account again. Customer service hung up on me twice and I have been unable to get this resolved.
• Shanda (10/5): -
• Vickie (10/5): Enjoyed my stay - Great location and comfortable stay!
• James (6/5): -
• Asya (5/5): Zu teuer für das, was angeboten wird - Hotel war ok, aber während Football Game viel zu teuer und dementsprechend nicht angemessen. Preis-Leistung-Verhältnis
• Hal (6/5): Carpet frayed and wallpaper seams pulling apart. Chair in room has seen better days/worn. - Variety
• 総明 (1/5): -
• Tanya (10/5): - Room was clean but smelled funny. I purchased febreeze to try to get the smell out
• Debra (10/5): - Nice place. I liked that it had 3 beds and a little more privacy than some hotel rooms, as we were 4 adults sharing a room. The room was a nice size.
• John (9/5): -
• Bruce D. (8/5): - Solid place to stay while traveling. Front desk was super friendly.
• Michael (10/5): -
• Sandra (10/5): - Great staff, good breakfast!
• Anna (9/5): Superb -
• Eddie (6/5): - The building is fairly new but, there was ants in our room… I didn’t like that.
• Gerald (10/5): Service with a smile - Great front desk service at check in (late).
• Julie (10/5): - NA
• Ruth (10/5): I had a great stay at the Fairfield Inn & Suites in Elkhart, IN — it was close to family and stores, and everyone th - Location Pool was a little under-kept, but manageable.
• Kellie (10/5): Exceptional -
• Sally (10/5): One of the best! - I arrived on friday for the weekend to visit family. The staffwas amazing and very friendly. I had a room with a king bed. Really the first thing i noticed was how clean it was. I normally always wear slippers because carpet always feels icky. I walked across the room with bare feet and the carpet was soft and felt clean. The bathroom was so clean i couldn't find a speck of dirt anywhere. The only things i thought needed to be addressed is the fact that the light in the bathroom is extremely dim. Thats especially difficult for a woman putting on makeup and doing her hair. I imahine it wouldn't be that great for a man shaving either. There was a bit of paint peeling around the edge of the window. One other thing i was very disappointed about was how extremely small the pool was for a hotel of that size. I like to swim laps and seriously if i took 3 or 4 strokes i would have gone from one end to the other. It really was ridiculously small. But even with that i would rate it as a 10. The bed was so comfortable and it was very quiet.
• Roland (6/5): - Room 323 wall paper is peeling thru out the entire room. Brakfast is the same every day. After 2 weeks it is boring. Most times no fruit. No meat on weekends? That is what the taller slender girl told a customer. Then why was there no meat a couple days during the week. Never saw her wipe a table down and we usually stayed in that ares an hour in the morning as we were killing time. Very disappointed
• Natasha (6/5): Walked into an occupied room. - Gave me keys to occupied rooms. Caused me to not have joined or close rooms. Defeated the purpose of me having reserved 2 rooms.
• Judy (10/5): - Matches
• Lauri (10/5): Exceptional Service - This was the best stay ever. All of the staff were absolutely amazing and Taylor on the evening shift and Gayle on the day shift were super kind and extremely helpful. They both went the extra mile to help us and make our stay the best. The property was clean, and the rooms were what I liked with a nice desk, view, and good size bathroom. We loved the yummy breakfast each day and the coffee and spa water all day long!!! The only thing I would recommend is to switch up the breakfast meat, it was sausage every day and maybe bacon or ham one day would have been nice.
• Lauri (10/5): Going above & beyond and the best stay ever! - We came to check out the facility as we needed to move hotels. Taylor was at the front desk and is so efficient and kind and extremely helpful. She gave us a tour and let us check out a room similar to what we wanted to stay in. The next day we lived over and are so happy we did! The facilities are super clean, the staff is awesome….especially Taylor, who checked us in and even after we settled in called to make sure everything was satisfactory and asked if we needed anything else. She really went the extra mile and I found out it was only her first week working here….best hire ever, she is a keeper!!!! The breakfast here is wonderful, freshly made each day and plenty of food for all guests. Pool is super nice and we really like the area and the convenience to downtown. I highly recommend this place over the other 6 in the area!!!
• Maria (10/5): - I liked their breakfast and pool
• Joshlyn (10/5): - Clean hotel
• Greshonda (5/5): Passable -
• Joel (5/5): Passable - Could hear the people above as if they were in my room. Every footfall/movement. Very disappointed.
• Skye (6/5): It’s a job, not social hour - Fire alarm went off in the middle of the night. We evacuated the building in the cold and the staff never came out to tell us it was a false alarm. We had to figure it out on our own. Showed up for breakfast about 830 and there was next to nothing out. 4 staff at the main desk talking. Lemon water with no ice from the night before. Want at best “hot water”. No coffee. Crumbs on all counters. Everything was old and not appealing one bit. Our entire stay only 1 staff member greeted us and was kind. They definitely need some updated training and more attention at this location.
• Wood (10/5): Exceptional -
• Bianca (5/5): Decent - That it was close to our location we were visiting . That the fire alarm went off at 3am in the middle of a winter storm everyone needed to walk out of the building . Alarm woke up my sick child and we had to step out in the cold without any explanation or apology from the facility. Very disappointed with that.
• Dana (10/5): - Clean and quiet. Easily accessible to dining and Interstate 80
• Troxel (6/5): Pleasant -
• Jeffrey (6/5): - Issue with payment, they almost double charged
• Gloria (9/5): Superb -
• Maria-Renee (8/5): Nice - Nice hotel. Under staffed.
• Duaa (8/5): - Good but not excellent
• Atchley (10/5): Great Hotel - The hotel was comfortable and safe. The staff was very polite and helpful!
• Gloria (10/5): Exceptional -
• Lawrence (10/5): Exceptional -
• Justin (10/5): Exceptional -
• William (7/5): Nice but could be better - The hotel itself was nice. The decor was nice & modern. Love the carpet!!!! Great eating space as well & the staff were super nice!!! The room was nice, the security lock was put on backwards so not usable. The tub didn’t drain well & was slippery & should have had a grab bar inside on the big wall. Lighting in rooms was dark & in the bathroom for a lady to put make up on was quite difficult. Very upset that the pool was not working & when we asked the said it had been broken for about a month. Y’all should let guests know when booking & charge accordingly. We were hoping to use pool but……
• Gary (10/5): - Very friendly staff and easy check in process. Comfortable bed and great breakfast. Highly recommended.
• Chardell (8/5): - Centrally located to all the activities I had planned while in Elkhart. The staff were super nice facilities are modern and very clean.
• Jeffrey (6/5): Pleasant -
• Candice (9/5): Superb - Perfect The pool was closed
• Clint (8/5): - Good, clean and quiet. Would stay again.
• Tom (7/5): Good -
• Colin (8/5): Need refund - Clean Property double charged me
• Suresh (10/5): - Room was really big and well kept
• James (10/5): - .
• Ronda (8/5): Very good -
• Marko (8/5): - Great price and quality
• Colin (10/5): Exceptional -
• Colin (10/5): Exceptional -
• Gary (6/5): Fairfield You Disappoint! - Greeted at the check-in desk and received our keys. The lady told us that the housekeeping only took place on day 3 of our stay. I emphatically explained to her, that I would need housekeeping “daily” and she said she would take care of it. (Also told us, that if there were any clothes on the bed that they would not make it. I assured her that we are quite familiar with putting things away so housekeeping can do their job in just a few minutes. All we wanted was to replace the towels, empty trash and make the bed. (Probably a 10 minute deal at most) We left the room about 10 and returned about 5, guess what? No one had touched the room. Called down and she was apologetic but couldn’t really do anything, however she would bring some towels up, which she did promptly. So day 2 was a fail. On day 3, there was a “banging” on the door about 9am. My wife answered the door and said that we would be leaving in about and hour. The “lady” seemed very put out about this and her facial expression was that of disgust. We left at 10 and returned about 5. Upon returning, the room again had not been touched. We called down and again, got the apologetic front desk, who was unable to do anything. We asked for towels and she said she would bring them up. This time she must have been busy doing her own job, as it took a couple of hours. So day 3 was also a fail. We are seniors in our 70’s, we do not expect to spend time making the beds and “begging" for towels.
• Carla (10/5): - The staff at this property was so nice and helpful. I enjoyed my stay, it was clean, and the surrounding was safe.
• Leora (6/5): - This is a nice quiet area and room. Very clean. Our complaint is that the online information said the room included a sofa bed. We wanted to use the area for seating. Room was not as pictured
• Terrell (10/5): Exceptional - Breakfast could have had a little more of an option (I.e. regular eggs).
• Wollaston-hayden (10/5): Exceptional - Easy off interstate. Everyone was nice. Good breakfast. Clean and comfortable.
• Roxanne (10/5): - The young lady at the front desk that checked us in was so nice and personable. Very friendly staff and clean.
• Moises (10/5): Exceptional -
• Cathy (9/5): Superb - Friendliness of staff
• Hoffner (10/5): Exceptional -
• Osman (8/5): Very good -
• Katherine (8/5): Very good - The staff were extremely helpful.
• Damian (10/5): - Excellent value and pleasant staff members.
• Peter (10/5): Good. - Nice place. Nice staff. Needs a little more cleaning but good.
• Wayne (10/5): - Staff was great and the hotel was pretty much spotless throughout the halls, lobby, and my room
• Angela (8/5): Very good - Staff was great! They accommodated me. The pool was freezing the first night. The pool heat was on the next day.
• Luis (10/5): Exceptional -
• Donald (10/5): - It was very clean. The staff were friendly and professional. I highly recommend this hotel. It was a very nice stay.
• David (10/5): Exceptional -
• Verified traveler (10/5): - Great hotel. Will be my only stay while in Elkhart for swim meets.
• Chad (9/5): Superb -
• Jeff (10/5): Nice hotel in a great location. - Good location, quiet, and clean. Friendly staff and good coffee in the morning! Nothing wrong with my stay
• Amy (4/5): - I walked in and the lobby appeared very clean and the front desk lady was very nice. Once we got to the room I noticed the lights were off but the TV and the heat was on. It appeared that someone had been hanging out in the room prior to us checking in. We also found a black sock on the floor beside the bed.I pulled down the sheets to check for bed bugs and the sheets were filthy. They were covered in pubic hair and had pizza sauce dried up on them. We went to the front desk to asked for them to be changed and they told us there was no housekeeping and we could change them. The room wasn't clean at all!
• Andre (8/5): Nice Property - From top to bottom the property seemed new as the entire place was fresh and sparkling. Beds were comfortable, room was clean, as was the entire facility. Safe environment, eateries within walking distance. I grade a little tougher as I'm a former Marriott GM. Check in was disappointing as no one was there, had to wait 9 minutes for someone to show up. Check out was also a little disappointing as the agent didn't care about the issues I had with my room, not even a sorry given... which were, the TV had no volume and it wouldn't turn off, had to unplug the unit. My shower also had an issue, pressure was very weak. Breakfast was nice but lacked proteins and hot options (only eggs & warm gravy available).
• Ronny (10/5): - Super nice employees, great place to stay. Will definitely stay again.
• pamela (10/5): - How clean it was and convenient to family living in area!
• Tyeisha (8/5): My kids love the pool - The rooms and the breakfast Nothing
• Sabrina (10/5): Exceptional -
• Patrick (10/5): Had a great visit while going to an ND game - Friendly staff, ease of check in, clean room, free breakfast Nothing
• Lewis61 (9/5): Comfortable, affordable and close to Notre Dame - The room was excellent, very large and well-maintained. We had a quick check in, were able to find everything in the hotel, and the breakfast was good.
• Maverick (9/5): Will stay again one of the better hotels near the highway - Proximity to highway and cleanliness
• Verified traveler (8/5): - The majority of the staff was extremely kind and helpful.
• Leslie (10/5): Exceptional -
• Brett (10/5): - Amazing hotel & staff! Top notch!!!
• Julie (4/5): Disappointing - Location Uncomfortable room did not promote sleep.
• La'Keisha (10/5): - Thank you. Great experience

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