Super 8 by Wyndham Ottawa Starved Rock

Location: 500 East Etna Road, Ottawa, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking

Rooms Available

• Queen Room - Mobility Access/Non-Smoking

  The triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This triple room provides a carpeted floor and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• One-Bedroom Suite with Two Queen Beds - Non-Smoking

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. This suite has a tea and coffee maker, a carpeted floor and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• King Studio Suite - Non-Smoking

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. This suite has a tea and coffee maker, a carpeted floor and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Queen Room with Two Queen Beds - Non-Smoking

  The family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This family room offers a carpeted floor and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Studio Suite with Two Queen Beds - Non-Smoking

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. This suite has a tea and coffee maker, a carpeted floor and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Efficiency, Room, 1 King Bed, Non Smoking

  1 King Bed

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Closed-captioned TV

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • LED light bulbs
  • Closed captioned TV
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• King Room - Non-Smoking

  The triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• One-Bedroom King Room - Non-Smoking

  The quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This quadruple room provides a carpeted floor and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Queen Room - Non-Smoking

  The triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

Guest Reviews

• Inspire00001969 (10/5): Quaint Clean & Comfy - Everything was great! Unbeatable price!!
• michaelgE2559KK (10/5): Clean, bright and efficient. - Clean, bright and efficient. We experienced a professional staff and our needs were addressed immediately. We will return.
• Robinette (8/5): -
• Linda (10/5): Will stay again - Very clean
• Jessica (10/5): - Everything about the hotel was wonderful. The room was clean. And nice size and the gave us extra towels and the staff was very friendly and they also had a very good breakfast Nothing was bad.
• Red (8/5): -
• David (8/5): -
• Naggs (7/5): -
• Kimberly (10/5): - Very comfortable bed and pillows, quietness, hot water. Will be back again
• Jerry (6/5): - Run down motel
• Jeffrey (7/5): - Clean, quite Booked a queen sized bed. It’s a large double.
• Donald (6/5): - Place is older, but the room seem to be clean. Check for big buds and other things and all was good. Good price for a short stay.
• Karen (4/5): - Meh... Overpriced for no pool...$119 No eggs or meat for breakfast...just a waffle machine and some cereals. Holes/ cigarette burns in the blankets! Clean this place up! I won't stay here again ..
• Carmella (10/5): - Enjoyed our stay, staff friendly. Room was very clean comfortable
• CLAYTON (8/5): - The room and beds were comfortable. Great pillows and air conditioning worked great. Free breakfast was simple but good. Outside parking lot was cluttered with a lot of litter.
• Dennis (8/5): - Good.
• William (6/5): - Nice area friendly staff and comfortable, only downside was hallway carpet was stained and smelled.
• Claudio (8/5): -
• Pat (10/5): -
• Chris (8/5): - I reserved a room with a couch and there was not a couch, other than that everything was awesome
• George (8/5): - For the second time
• Joseph (9/5): Convenient, clean, quiet. - While the hotel is near the freeway, our room was quiet. We were able to walk out to dinner.
• Jérôme (3/5): Établissement mal entretenu - Petit déjeuner basique mais correct pour le prix. Fuite d’eau dans la salle de bain. Canapé lit inconfortable. Chambre vétuste et mal entretenue. Établissement très bruyant canalisations d.eau ou personnes qui marchent à l’étage.
• Marla (8/5): Great staff, comfy room, very quiet, BUT…. - My room was clean and comfortable. The hotel was VERY quiet, which I very much appreciated. The exterior land and hardscaping needs updated, or at minimum, some professional care. It’s not inviting. The main entrance door is NOT handicapped accessible. It is a single door, very heavy, and not automatic. I don’t think anyone wheelchair bound could open it unassisted, and it could be a safety hazard for older adults. However, the worst thing is the hallway carpet, which is extremely worn and dirty. Had the room carpet been in the same condition, I would not have stayed. Wyndham really needs to make some investment in this property. The staff was excellent.
• Kayla (8/5): - Good value
• andrew (10/5): - Nice
• Robert (10/5): - Best Super 8 I’ve stayed at
• Stanley (10/5): - Clean room
• Stefan (10/5): Great stay for less - For the price it was great, the staff was nice, the room was clean and beds were great. Overall a nice area and close to all the stores you need. Also the town was cool, we will be back when we go to starved rock again.
• Frank (10/5): - Everything was very clean and friendly receptionist.
• Rod (10/5): - Friendly, helpful staff. Location is great -- close to the Interstate. Unfortunately, a tired, dated facility. The beds were great, but the small spaces for the split bathroom (toilet shower separate from sink -- no or limited vanity space made use difficult.
• Yulia (6/5): - The room is nice and has a couch, but the trash can in the living room hasn’t been emptied and the shower has a minor leak.
• Guest (7/5): Clean, comfortable, felt safe and a Great Value! - Room was very clean and comfortable. Bed was comfortable; plenty of hot water for showers. Bathroom was shiny clean. Refrigerator was clean and cold; appreciate the freezer compartment. AC unit ran well with no musty order. The flexible shower hose leaked; needs to be replaced
• Nancy (8/5): - Good value-spent 1 night. It was clean, easy check in and comfortable beds. If in the area, I would stay again.
• W5588EHcathyt (4/5): Dirty carpeting, old appliances - I think a hotel should feel clean at minimum. The carpeting was old and filthy. In the hallways it looked like they tried to scrub mud out to no avail, and the carpeting in the room was so old; looking dingy and feeling grubby that I wore my shoes or socks in there. The tub finish was rubbed off to reveal gray underneath. Some of the appliances were so old they were yellowed. I was not comfortable and couldn't wait to leave. The minimal breakfast was just ok, the mini muffins were a bit dry and no fresh fruit. The beds were comfy and sheets felt clean, that was the only saving grace of our room. I won't return.
• John (8/5): - Comfortable bed and pillow.
• Stacie (9/5): -
• sabrina (10/5): -
• John (7/5): - Location Bathroom tub was, let’s just say I wouldn’t shower without wearing flip flops.
• Vicky (10/5): - If you want basic room for overnight without spending twice as much at other hotels in the area this is a good place to stay. Clean and felt safe.
• Jamie (10/5): - Wonderful staff and room.
• Jhoanny (10/5): - For the great price, we spent a very good night! The breakfast was very simple but works to have something to eat. The room was very clean and we had everything that we needed.
• PETE (4/5): - Black mold on top of the shower stall -- which they did clean after being notified. The carpeting throughout tho was dirty. Won't stay again.
• Kathryn (8/5): Weekend Stay - Room was comfortable and clean. Hallway carpet was a little dated. Close to the highway. Several places to eat nearby. Breakfast was okay. There was a variety of food available but no eggs, no toast, no peanut butter, no fruit.
• giulia (7/5): - Classico motel su strada . Letto comodo, vintage nel arredo. La ragazza carinissima alla reception Camera umida, ma penso fosse la zona
• Guest (9/5): Paseando por Ottawa - El hotel quedo muy cerca del punto de interés donde fui, el acceso al mismo es muy fácil. El hotel muy cómodo y limpio,
• Guest (7/5): -
• murraymuz (4/5): Ok stay but damp smelling rooms - Good price but hotel is in disrepair and smells of damp especially in the rooms. Staff were friendly and the included breakfast was good considering the price of the room.
• Sandra (8/5): - Close to hwy lots of eating choices. Staff very nice. Carpet dated but clean.
• stevens (2/5): - Not pet friendly
• David (5/5): -
• Chad (10/5): - Friendly staff. Quiet area away from busy highways and roads. Decent breakfast selection. The rooms were cleaned very well every day. We enjoyed our stay.
• Sara (8/5): - Very helpful staff
• Kenneth (7/5): This motel was in an ideal location for what I needed and I woud consider staying there again. - The breakfast was OK, a choice of cereals, Cheerio's, something else I cannot remember-No Bran flakes - there was oatmeal If you wanted it. A choice of muffins, bagels, yoghurts, etc etc. The coffee was from a machine and was awful! The elevator door when closing made a loud noise when closing which could be heard in my room which was on the 3rd floor.
• Kimberly (8/5): - Bed was comfy, interior outdated. Ac had a musty scent. Good for the price. Staff were kind and helpful.
• Al (10/5): - Solid place to stay as we were passing through. Very friendly and clean.
• Jennifer (10/5): - The check in process was convenient and easy to do. It was all completed by phone. The lady at the desk was very nice. Thank you. The hotel could benefit from an upgrade like tv, coffeemaker, & rug. Overall, I enjoyed the stay. Thank you!
• LuAnn (9/5): -
• carrie (10/5): - Check in and check out was fast. Bed was comfortable and room wad clean
• Kathie (10/5): - The room was extremely clean!! The beds were very comfortable and the online check out was simple and convenient.
• Michael (6/5): - Place was a little dirty and smelly breakfast was lame.
• Thelma (10/5): - We noticed that it’s not a new one, but definitely definitely met our needs. In fact, every one of them.
• rnealb (10/5): Great Stay - Great Value - For this hotel, budget price does not mean a reduction in amenities nor service. The hotel in general was neat and clean. My room was Very Quiet, including the A/C. I needed to checkout very early, CJ offered to fix me a “grab n go” bag for my trip. I highly recommend this hotel
• Dildora (7/5): -
• Kris (10/5): - Easy to get to.
• Patrick (8/5): - The things that I had some concerns about is that the carpeting is in need of replacing and sprucing up the parking lot. The rooms were relatively quiet, my bed was very comfortable, air conditioner worked very well, room lighting and bath components were very good. The refrigerator in the room really worked well and kept things cold. When I did interact with staff they were very cordial. I would stay there again.
• nickaP9422GK (2/5): Super 8, Don’t Go - The entire hotel stunk, especially the rooms. Broken stuff not fixed when brought to their attention. Muggy in the rooms even with the AC
• Karl (6/5): Average - Shower dripped all night; breakfast was meh
• crazyhattricks (2/5): Awful and horrible experience - If you’re looking for a motel that violates your civil rights, watches your every move on camera, and discriminates against people with disabilities, the Super 8 in Ottawa, Illinois fits the bill. After a long day of travel, my boyfriend checked us in while I waited in the car with my trained service animal and one in training. At no point during check-in were we asked about the dog, nor are we required to disclose a service animal under ADA unless properly questioned. As we walked down the hallway to our room, we noticed the front desk phone ringing. Moments after entering the room, it rang again — and I was abruptly told we had to leave immediately, with no explanation given. When I went to the front desk to try to calmly clarify the situation, the staff member(CJ) point-blank asked me what my disability was — a blatant violation of the Americans with Disabilities Act. Businesses are only allowed to ask if the dog is a service animal and what tasks it is trained to perform — not personal medical questions. The implication was clear: we were being watched on security cameras, singled out, and kicked out for the presence of a service animal. Instead of correcting their error, they doubled down and treated me like a problem. We were left scrambling to find another hotel late at night, in an unfamiliar town, for doing nothing more than exercising my legal right to travel with a service animal. I’ll be filing formal complaints with the Department of Justice, the Illinois Attorney General’s Civil Rights Bureau, and Wyndham corporate. If you value your privacy, your rights, or basic human dignity, do not stay at this motel
• Anonymous (8/5): Friendly and clean -
• Debora (10/5): -
• Kristi (6/5): Only OK - Mostly clean, but the bathtub needed some scrubbing, beds felt fine, TV was very old and stopped working properly, the room smelled musty and felt humid. Overall it was ok.
• James (9/5): Superb -
• Lori (10/5): Exceptional -
• Derek (6/5): - Room has a damp smell.
• William (8/5): - It was a nice stay. The coffee was a disappointment. They had a coffee machine that dispenses "instant Coffee" and not fresh brewed coffee. Even though they say they have breakfast, go to McDonalds for that instead
• Keith (10/5): - spacious room, comfy pillows, could use a better television but overall nice place to stay.
• Jermaine (10/5): - Nice
• Kay (8/5): - Older property that needs good cleaning or updating.
• Steven (8/5): Ok stay but needs improvement - Bed was comfortable main room was clean but bathroom needed work
• Verified traveler (10/5): - Great visit. All went smoothly.
• Maricela (10/5): - Everything good but not enough parking
• Wilkins (7/5): The staff at this location, especially CJ, were very welcoming and friendly. - Breakfast was adequate. Would have preferred to have fresh fruit offered too.
• Kimberly (6/5): Decent. - Not a bad place. The carpet seriously needs to be removed. Service was nice. Beds are decent. Needs some updating. For the price, it was good.
• Jack (8/5): Very good -
• Scott (10/5): - Great hotel at a good price. Enjoyed my stay.
• Joleen (4/5): - Just disappointed in the direction the property has gone since I first came here several years ago. All rooms need updating with carpet and bedding. All public spaces need updating with paint and carpet/flooring. Carts for luggage are in poor shape
• Verified traveler (2/5): Would not go back again - We got there at almost 7pm and they informed us that the room was no longer available because earlier that morning the housekeeping ataff reported that the door did not lock. So they wanted to downgrade us to a double bed from a king bed. We refused and cancelled our reservation for a refund, but they coulsnt refund us the whole amount
• Bette (8/5): - I'd stay again.
• Anonymous (7/5): Good -
• Urbiztondo (1/5): Bad - None Collecting 150$ for a spill of soda on the chair.
• My (8/5): Very good -
• Eric (8/5): - Standard super 8 but was quiet and clean
• Taylor (10/5): - Conveniently located next to Interstate 80. Small. Clean. Basic though so affordable!
• Theresa (8/5): Very good -
• 942vanessau (2/5): Bad Experience! - They charge me of 150$ because of a mountain dew spill on their chair, the front desk insisted that it was a sticky slimy! Making up story/reason just to charge the occupants, it is not fair!!! 150$!!!! And they did not even sent an email to inform me of the charges, it is my rights to know what are those charges are!
• Susan (10/5): - I especially liked the fact that everything was clean. The beds were very comfortable. Reasonable price. This is the second time that my family and I have stayed there and we thoroughly enjoyed it. Complimentary breakfast was a little slim but other than that, vey good!!
• Ryan (8/5): - First room smelled like smoke, even though it was a non-smoking room, the lady at the front desk apologized and gave me a different room
• Shawn (6/5): - Vintage 1970s carpeting throughout the building in the hallways in the rooms and it looks like they haven't been cleaned since then. Sink in my room backed up, which would be an easy fix as I'm sure there's a hair clog. And the faucet in the tub was running constantly, likely and easy plumbing fix. I applaud a family run business, which this is, but it would take to make it more presentable. On the plus side, it was quiet for sleeping at night time
• Nicholas (10/5): - The lady that manages the front desk was really nice. She was really accommodating. No complaints about the room.

Photos