Saro Maria Hotel
Location: Bole , Addis Ababa, et
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Experience comfort and style at Saro Maria Hotel, just 2 km from UNECA Conference Center. Unwind in rooms with flat-screen TVs, cozy seating areas, and modern amenities like free WiFi.
Delicious Dining Options
Indulge in culinary delights at our two on-site restaurants, offering a variety of dishes to tantalize your taste buds.
Convenient Location and Services
Conveniently located near major attractions like the National Palace and African Union, our hotel also provides free shuttle services and a gift shop for your convenience.
Ready to elevate your stay in Addis Ababa? Book now at Saro Maria Hotel for a memorable experience.
Important Information
We would like to inform all bookers that, in accordance with government regulations, all online guests must settle their bills in foreign currency or with a credit card .
Policies
Check-in: 07:00 AM - 05:00 PM
Check-out: 06:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Hammam
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Kid meals
- Outdoor furniture
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Free beach shuttle
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Free bus station shuttle
- Health or beauty spa nearby
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Double Room, Jetted Tub
1 King Bed
581-sq-foot room, balcony/patio with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch LCD TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
-
Executive Double Room, Jetted Tub
1 King Bed
355-sq-foot room, balcony/patio with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch LCD TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Double Room
1 King Bed
581-sq-foot room, balcony/patio with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch LCD TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
-
Standard Twin Room
This room features a seating area, a flat-screen TV with satellite channels, an electric kettle and a mini-bar.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
-
Standard King Room
This room features a seating area, a flat-screen TV with satellite channels, an electric kettle and a mini-bar.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
-
King Extra Room
This room features a sofa, a seating area, a flat-screen TV with satellite channels, an electric kettle and a mini-bar.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Cots
-
Deluxe Junior Suite
This suite features a sofa, a seating area, a flat-screen TV with satellite channels, an electric kettle and a mini-bar.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Cots
-
Family Room
This family room features a sofa, a seating area, a flat-screen TV with satellite channels, an electric kettle and a mini-bar.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Cots
-
Superior Deluxe Room
This spacious room features a sofa, a seating area, a flat-screen TV with satellite channels, an electric kettle and a mini-bar.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Cots
Guest Reviews
- Masauko (8/5): -
- Francina (10/5): -
- Duvoid (7/5): -
- Yonas (7/5): Very good ,clean The crews were very nice snd helpful. - Excellent , and variety of selection I like it. I would like to share my concerns regarding my recent stay. The king-size bed was uncomfortable and did not provide adequate back support. It felt unstable and not strong enough to properly support the spine, which made resting difficult. Additionally, several items that were listed as included in the room were not actually available. Please review and update your room inventory descriptions so they accurately reflect what guests will find. I would appreciate your attention to these issues to help improve future guest experiences. Thank you.
- HENOK (5/5): - The locatuon is okay. Hotel has underground parking. Food smell is coming to room # 410
- Anna (9/5): I hope to visit again, staff worked hard to accommodate needs. - Desserts and coffee
- Stefan (7/5): -
- James (10/5): -
- Leif Bjørnar Pedersen (10/5): -
- Iacob (10/5): -
- Mahgoub (8/5): -
- Margaret (8/5): It was good I’ll definitely book here again. - Location. Bed was comfortable. I was asked to pay with foreign currency even though it was not stated that I have to. Finally we worked it out with the manager Mr. Ephrem and he was very helpful. But next time it would be better to put a remark about it to avoid further misunderstanding with guests.
- Meseret (1/5): -
- Clive (7/5): As good as we expected and staff and management were more than fair with us. - Services were excellent Non purified water Beggars on street outside
- Mattasia (9/5): I had a wonderful experience - African Food regular checks at the entrance
- MWESIGE (10/5): -
- Clemmentine (6/5): - I liked the fresh flowers at the entrance and how helpful the gentlemen at the entrance were. The book in tge room indicated the availability of contemporary breakfast. However 2 if us were told to pay while others did not?
- Otto (4/5): - Wifi didn't work, TV didn't work, tired interior, single glazed french windows next to giant building site. Receptionist say non Ethiopians have to pay everything in US dollar and aren't allowed to use local currency, This is a scam Ethiopian birr is legal tender and of course accepted everywhere.. I been living in Ethiopia for 19 years and never heard this one before, then viewing the hotels exchange rate i realised why as its roughly 10% below the bank rate so literally conning tourists out of their money.
- Michael (10/5): Best Hotel for Business - This is my second time to visit the hotel. My room was clean, spacious, and comfortable bed. The restaurant staff were very welcoming, and the meals were delicious. The parking space is too small. But the staff were attentive and even helped park my car in a tight spot.
- Peyman (9/5): Good experience - Walking distance to Bole Street and shopping areas Airport shuttle
- Endalkachew (10/5): - excellent customer service, excellent food with fair pricing, safe, and clean. Parking is crowded and traffic congested. Overall, I am pleased with my stay.
- Dr. Abebe B (4/5): -
- Dr. Abebe B (4/5): - The only thing that I liked is the location. The staff members particularly the receptionists were so mean and unwelcoming. I don't know why and how you recruited them all. The sales (commercial) girl was dealing the price for a night with nearly 'double the cost' posted on Booking.com. I am so pity for the company.
- Endalkachew (10/5): - Neat hotel, food is excellent. Over all impressive.
- Dr. (7/5): Good -
- Abdillahi (8/5): Very good - The bed and room Toilet tap water
- Brynjolfur (10/5): Excellent value for money - The hotel is excellent value for money, clean and modern with good facilities, friendly staff and good location.
- Meshack (9/5): Superb -
- Meshack (9/5): Superb -
- Dr. (2/5): Very poor -
- Gebrehiwot D (10/5): - I was very impressed with the excellent staff service, the wider than average breakfast selection, and the cleanliness of the rooms. I would definitely recommend this hotel.
- Asfaw (8/5): - It is a nice hotel 6 minutes to the airport. Extremely nice people.
- ifrah (10/5): - Very nice staff,
- ifrah (10/5): - Very nice staff, clean rooms
- Mike (8/5): Very good - Food could be better
- Terefe (10/5): Excellent - It is exceptional Everything
- Etuate (10/5): - I didn't like anything. I love the hotel and everything in it. I will visit the hotel soon
- Caroline (10/5): My stay at Saro Maria was heavenly. - The facility exceeded my expectations and the staff were very kind and courteous, the pick up from the airport and drop off were really timely and convenient. you could improve on the wifi, it was a bit unstable during calls sometimes.
- farah (10/5): - N/A
- Richard (8/5): Very good -
- Ulf (10/5): Exceptional -
- Vytis (8/5): Very good -
- John (9/5): Superb -
- Etuate (10/5): - There is no comment or complain from my side concerning my staying at Saro Maria Hotel. All I can say is I am looking forward to staying again at the said hotel during my next holiday in Addis Ababa.
- Abdirahman (8/5): Very good -
- Yishak (10/5): Exceptional - Beautiful hotel, amazing stuff, located in the heart of Addis, no complain at all
- Balazs (10/5): Exceptional - Beautiful! Amazing staff and food! Large rooms and great price! Nothing
- Abebayehu (3/5): Poor - very good staff and convenient location The worst restaurant I have ever seen, the pizza was disgusting
- Asmamaw (7/5): Good -
- Steven (9/5): Superb -
- Matt (5/5): great hotel, but stretched when full. - location and food is great. Spa massage is great too. Gym is OK. staff are friendly and ressponsive at all times. they were very budy in my visit - 2 days out of 5 I had no towles in the room and the AC unit was not working throughout, despite attempts to fix it.
- Thomas (9/5): Kind and excellent staff that do everything for their guests. - Great hotel with very nice and welcoming staff. Breakfastbuffe is delicious and I like the hotel, been here before and will come back.
- Ian (5/5): Passable - Noisy dehumidified - rather than air-conditioning. Not good value for money.
- Ayuk (8/5): All was good we loved it, but we forgot our Medical booklet in a file at the restaurant on the table on the 17/06 - They environment is good Nothing for now all was good
- Nhlanhla (8/5): Very good -
- Nhlanhla (9/5): Superb -
- Sherry (9/5): Great value hotel, excellent breakfast -
- Haran (7/5): Good -
- Matiyas (9/5): Superb -
- Anonymous (9/5): Superb -
- Matt (7/5): Good hotel, great food and location - great place to stay in Addis in Bole area near to airport. Excellent food and lovely staff. Spa is quite basic but very clean. Good massage, steam room and sauna. Great value for money and will definately stay there again. this area of Addis is noisy! there was a construction site next door that was vey active during the night, but that's not the fault of the hotel.
- Ayas (8/5): Good Accommodation - Friendly staff Elevator is slow and went out of servjce. The shower water was not hot. The T.V was not working and had to call 3 times to get it fixed. No much options in the launch and breakfast
- Daniela (4/5): Disappointing -
- Fuad (10/5): Exceptional -
- Ronnie (4/5): - Checked in and went to the room (416). Met the manager and three other individuals coming out of the room, said they were inspecting the room to ensure that everything was good. 1) Waterfall shower head was broken, and water only leaked from around the edge of the shower head. 2) Water leaked from under the shower out into the bathroom. 3) One Towel for two guests and after repeatedly calling the front desk and housekeeping they never provided another towel until the second day after I contacted the Manager. My Wife, who is Ethiopian, called several times and got no HELP from anyone that she spoke to (Housekeeping or the front desk). I contacted the front desk and asked to speak to the Manager to which I was informed that he was at breakfast. The manager returned my call and he apologized for everything and came with the maintenance man to fix the waterfall shower head. It just made my wife feel really disrespected by her own people. It is so sad that she was treated this way. 4) Jacuzzi in the room 416 was not working, so the night manager moved us to room 415 where the Jacuzzi was working but it leaked from the bottom out into the bathroom. I thought that the maintenance worker was going to return and caulk the bottom of the Jacuzzi only to find out that what I thought was a caulking gun was a huge Plunger which he told my wife to use to get the stopper out of the jacuzzi after we finished our bath. 5) At approximately 4:43am hose busted in the bathroom.
- Vineeth (5/5): Passable -
- Daniela (6/5): Pleasant -
- Betelhem (7/5): Overall good, but I would like to see some flexibility for long term stays - Location was good and the house keepers and door men are loyal and hard worker. They are very friendly and great customer service skills. Front staff lack customer service, I am not sure it’s personality issues or management don’t give them flexibility to work with customer needs.
- Dennis (8/5): Fair stay - Hotel at the heart of Bole- excellent location. the bathrooms plumbing is problematic- needs attention.
- Dennis (6/5): Fair stay - Fair stay Failure of airport transfer on arrival.
- Zana (4/5): Disappointing -
- Zana (4/5): Disappointing -
- Zana (4/5): Disappointing -
- Sanjay (9/5): Superb -
- Pierre (9/5): Superb - Good breakfast , large rooms The airport shuttle is never there at the airport whatever they will tell you. This is based on several trips you have to call the hotel to get it sent and wait 15 mn.
- Tesfaye (10/5): Exceptional -
- Kevin (5/5): Passable - Staff was exceptional! Building requires renovation and extermination of roaches.
- Tim (8/5): Good overnight location for transit in Addis - Clean, large & comfortable room main shower in bathroom was very old and did not work.
- Morris (9/5): Superb - More room than I needed, and clean.
- IVAN (10/5): - Great service! Comfortable place!
- Kadir (10/5): Exceptional -
- Felicity (8/5): Very good - Convenient to the airport, friendly service, very clean and comfortable. Nothing.
- Marianne (5/5): facility was nice, ancillary staff was great! certain reception employees were very rude. - food was great! had to change room 3 times the first 12 hours to have working wifi( which rarely worked:(.. and properly working AC Front reception was rude, insisted I owed more money than I was told the night I checked in and paid in full. The last night they called me twice st 9 pm telling me I had to go down to reception now and pay them. I finally disconnected the phone.
- Andrew (8/5): - Always good coming back to Saro Maria, the staff are like family. They do whatever they can to make your stay comfortable.
- Grant (4/5): next time I will try Best Western Plus. - excellent restaurant instead of paying the $126 I was quoted on the site, I was charged $216 which could not be refunded. I was therefore upgraded to a deluxe room to compensate the difference. Unfortunately there was no hot water and the jacuzzi wasn’t even operational.
- Verified traveler (2/5): - They did not have my booking despite the confirmation from Hotels.com The manager, Samuel was extremely rude and I was kept waiting for a long time without any feedback. They first said they had no room and when I asked them for a refund, miraculously managed to find one. Room was okay but the experience with the manger left a a lot to be desired - Definitely the last time I stay at Saro Maria
- Verified traveler (2/5): - The staff was intrusive, making calls to the room after 9pm for no reason. The pool was empty (no water) and no functional chairs to sit on outside. Ordering room service require talking to 5 different people and several call-backs for a simple pasta dish.
- Verified traveler (6/5): - Das Hotel ist ok. Nichts Besonders- Zimner zur Strasse sehr laut, obwohl es nur eine kleine Strasse ist. Hotelstaff arbeitet mit den Taxis zusammen, so dass die Taxipreise überhöht sind. Flughafen Shuttle hat aber super geklappt.
- Verified traveler (8/5): - Abends sehr laut- durch Parties zur Strassenseite
- Verified traveler (4/5): - What I did not like was the Restaurent, was that the display of food that was made very un appetizing to look at or to consume. The Service was extremly slow and poor. Empty dishes or trays not being replaced. or refilled. etc..
- Dee (10/5): - The hotel is about 10 minutes from the airport and they offer free shuttle service. The rooms are larger than expected. I experienced power outages that only lasted for 30 seconds to 1 minute. Overall, I enjoyed my stay.
- Gregory (6/5): Decent hotel, decent price, in a terrible city. - This is a decent hotel - once you lower your expectations and keep in mind Addis is still very much a rough city. Nothing will be perfect or quite as expected but you won’t have any major issues with your stay. No matter what hotel you go to, expect pickpockets EVERYWHERE. Anyone who comes up to you in the street will absolutely be a scammer/pickpocket. Don’t engage.
- Dunstanette (10/5): - Vert comfortable hotel . Will recommend any day!
- KEN (8/5): - Modern, western-style property on the main "hotel row" just down the street from a few malls. Free airport shuttle, free wifi, free breakfast, all the perks. Staff was extremely friendly. The room was large and very comfortable, but the bathroom was a bit dated for a hotel in this price range. All in all, a very good experience.
- Verified traveler (10/5): Clean and spacious hotel - Great stay! Food was not so good but plenty of options around!
- Verified traveler (8/5): Nice stay - Great stay, clean hotel, good location. Would not recommend the hotel food, and the pool not functional.
- Verified traveler (10/5): Comfortable one-day layover in Addis - Stayed one day on short notice while awaiting my flight home to Washington. Room was beautiful and clean. Very comfortable bed. Good restaurant and fitness room at the hotel.
- Verified traveler (10/5): Great transit in Addis with Saro Maria Hotel - Surprisingly nice hotel. I was there in transit in Addis Ababa, and it’s much closer to the airport and much cheaper than the Radisson Blu where I used to say, all for a better service. I recommend strongly
- Verified traveler (10/5): - I am always happy to stay here, the staff is so friendly and welcoming. I was stranded at the Addis airport and decided to stop in at the Saro Maria to rest and relax for a bit before getting on a much delayed flight. The food and hospitality really comforted my husband and I on an otherwise horrible return trip home.
Photos
