The Florence Hills Resort & Wellness
Location: Via Il Bagno, Pelago, FI, 50060, Pelago, IT
Star Rating: 8.6 Stars
Property Type: Residences
About this Property
Discover a serene retreat at The Florence Hills Resort & Wellness, where charm meets comfort in the picturesque landscapes of Pelago.
Relaxation at Its Finest
Dive into our outdoor pool and unwind in the sauna, ensuring rejuvenation during your stay. With complimentary Wi-Fi and concierge services, every convenience is at your fingertips.
Culinary Delights Await
Savor local and international flavors at the Tuscania Restaurant, where you can indulge in alfresco dining and refreshing cocktails by the poolside bar. Room service is also available for those cozy nights in.
Comfortable Accommodations
Rest in one of our 27 air-conditioned rooms featuring premium bedding and modern amenities, including flat-screen TVs and minibars, ensuring a peaceful and enjoyable stay.
Experience the best of Pelago—book your escape today!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May 01 to September 30.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
Policies
Check-in: 03:30 PM - 08:00 PM
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Amenities & Facilities
- Front entrance ramp
- Express check-out
- Area shuttle (surcharge)
- Free bicycles on site
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Steam room
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Front desk (limited hours)
- Express check-out
- Wedding services
- Pool umbrellas
- Ecotours nearby
- Area shuttle (surcharge)
- Free reception
- Snack bar/deli
- Free bicycles on site
- Mountain biking on site
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Pool sun loungers
- Train station drop-off (surcharge)
- Banquet hall
- Covered parking
- Horse riding nearby
- Food and water bowls
- Well-lit path to entrance
Rooms Available
-
Superior Room
1 Queen Bed
151-sq-foot soundproofed room, furnished patio with pool and courtyard views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Clothes dryer, yard, and desk
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Bidet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Yard
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Dryer
- Bedsheets provided
-
Deluxe Room
1 King Bed and 1 Twin Bed OR 1 King Bed and 1 Queen Bed
215-sq-foot soundproofed room with pool and courtyard views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Clothes dryer, desk, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Bidet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Separate bedroom
- Dryer
- Bedsheets provided
-
Superior Duplex
1 Queen Bed and 2 Twin Beds
323 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels
Food & Drink - Kitchenette with refrigerator, cookware/dishware, and dining table
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Clothes dryer, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Bidet
- Dining table
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Dryer
- Bedsheets provided
-
Deluxe Apartment
2 Queen Beds
861-sq-foot soundproofed room, furnished balcony with garden and pool views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels
Food & Drink - Kitchenette with refrigerator, cookware/dishware, coffee/tea maker, and dining table
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Clothes dryer, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Bidet
- Dining table
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Separate bedroom
- Dryer
- Bedsheets provided
-
Superior Apartment
1 Queen Bed and 2 Double Beds
323-sq-foot soundproofed room, furnished patio with garden and pool views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels
Food & Drink - Kitchenette with refrigerator, cookware/dishware, coffee/tea maker, and dining table
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Clothes dryer, yard, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Bidet
- Dining table
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Yard
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Separate bedroom
- Dryer
- Bedsheets provided
Guest Reviews
- Giulia (8/5): -
- ahmad (5/5): - Old need renew
- Rondinelli (8/5): -
- Gal (10/5): -
- Fabrizio (7/5): -
- Anne (9/5): La dolce Toscane - Emplacement idéal pour visiter la toscane Chambres très spacieuses et personnel très attentionné.
- Mirja Nele (9/5): - Perfekte Größe der Anlage, nicht überfüllt und in wunderschöner Natur. Anreise schwierig wenn kein eigenes Auto.
- Petar (8/5): -
- ManfrediDaniele2020 (10/5): -
- Tito (9/5): Beautiful stay! Great value. - Very nice location and very friendly staff. Even though they didn’t speak much English, they were always kind and welcoming. Our room shared a connecting door with another room, and the noise passing through was a bit uncomfortable.
- Songül (9/5): war einfach traumhaft schön - Lage war Perfekt, konnten überall in, überhaupt das Dorf war traumhaft schön, die Aussicht im Dorf ein Hammer, echt schöner als Florenz fast. Frühstück war gut, könnte mehr Käsesorten haben, aber hat gepasst, wurden satt. Das Personal sehr herzhaft, überhaupt die Dame am Empfang, sehr nett. Wetter war nicht so gut, meine kleine wollte schwimmen- aber vielleicht ein anderes Mal
- Maria Eleni (9/5): -
- Loanna (8/5): Je recommande. Encore merci au personnel notamment le monsieur de l’accueil - Le personnel est au top, avec prise de contact en amont pour s’organiser tout était prêt pour notre arrivée très arrangeants et agréable L’espace spa pour se relaxer le soir avec un accès 2h et tous les accessoires Restaurants à proximité Logement bien équipé - cuisine micro onde etc Très bon petit déjeuné sucré salé Espace jardin privatif Calme Appartement spacieux et lumineux. Encore merci Établissement qui mériterait un 10/10 avec un petit coup de rafraîchissement notamment l’espace spa où quelques options ne fonctionnaient pas Matelas à ressorts qui peut déranger certaines personnes avec une sensibilité Manque une petite couverture en + dans une armoire
- vincent (9/5): -
- Carlos (10/5): - Tudo bom. Lugar maravilhoso. Nada
- Andrea (10/5): -
- Andrea (10/5): -
- Marco (6/5): -
- svetlanavujovic (9/5): - Jako lepo mesto, u brdu, dobar smeštaj i još bolja usluga. Želim da pohvalim Giuseppe-a, kao i ostalo osoblje. Kiša, koja je padala tokom našeg boravka☺️.
- kuros (9/5): -
- Ranuz (9/5): -
- amar (10/5): Un séjour idyllique au calme dans un cadre magnifique, à refaire sans hésiter ! - Tout était parfait. Un grand merci à Massimiliano et Giuseppe qui ont été très accueillants et à l’écoute. La chambre était très spacieuse, super propre, avec un ménage impeccable fait tous les matins. Le cadre est magnifique, digne d'une carte postale, et le calme est absolu.
- MP ZG (10/5): - Everything was perfect especially staff Sara and chef. We will recommend this beautiful place to others. We will come back for sure! Everything was excellent.
- Cristian (10/5): -
- gusmand (8/5): - Un belle hébergement Manque de de documentation sur les endroits a visiter
- Guerro (10/5): Exelente - El desayuno. Espectacular
- Katia (10/5): Séjour très agréable - Notre séjour a été très agréable, le personnel très sympathique, Sara l’hôtesse d’accueil très gentille, très bonne cuisine, petit déjeuner très copieux et franchement ce qu’on apprécie dans cet hôtel c’est qu’il y a un coin consacré au sans gluten. Ce que les français devraient penser et notre petit chien a beaucoup apprécié la verdure et le logement. Pareil le logement très bien, lit très confortable. Et un parking souterrain c’est super aussi. Je recommande. Ras
- elisampeta (10/5): - οι εργαζόμενοι ήταν ευγενικοί σε πρόσχαροι να βοηθήσουν σε ο,τι χρειαστήκαμε και οι συνθήκες ήταν άριστες
- Burón (10/5): -
- Gian Luca (10/5): -
- longfei (10/5): - Il mio soggiorno in questo hotel è stato davvero meraviglioso. La struttura è pulita, accogliente e molto ben organizzata. La camera era confortevole e curata nei dettagli, e ho dormito benissimo. Un ringraziamento speciale va alla receptionist Sara, che è stata estremamente gentile, educata e professionale. Mi ha aiutato con grande pazienza e sempre con un sorriso. Inoltre, Sara è davvero molto bella e la sua cordialità ha reso l’esperienza ancora più piacevole. Consiglio assolutamente questo hotel e sicuramente ci tornerò la prossima volta! niete
- Ramaj (10/5): - Ambiente bellissimo e super pulito!struttura molto bella,le stanze belle grandi e super pulite ve lo consiglio assolutamente veramente top!
- Bebo182 (4/5): -
- Michael (9/5): -
- Livia (4/5): -
- Giuseppe (10/5): Cantucci come souvenir - Bella struttura con camere ampie ed attrezzate, nonché pulite con quanto necessario presente, compresa la crema per le mani molto apprezzata. Sara ci ha accolto con professionalità e dato tutte le indicazioni necessarie, anche indicandoci dove mangiare fuori in quanto il ristorante interno era full. La posizione è ottima ed a due passi dal centro di Pelago che si raggiunge a piedi. Lo chef Giuseppe ci ha deliziato con i dolci della colazione fatti in casa. Tutto positivo. Consigliatissimo.
- sabrina (9/5): Una coccola - Posizione, pulizia
- Adelaide (10/5): - Gentilezza e cordialità.
- Piero (7/5): I will be there again if I have a chance - The room is pretty big , and clean We have dinner there was good but too expensive
- Katie (6/5): Loved staff not the bed - Staff.....Sara and Giuseppe were extremely considerate and were diligent in helping with our needs. Beds......so hard and very uncomfortable. It's sad when you come to a 'spa retreat' and wake up in more pain than when you arrived. Come on....single mattresses pushed together are truly outdated...even for here in Italia. I live here, and know memory foam mattresses are the best replacement with less cost than traditional ones. In addition, they are antimicrobial which adds to the benefits. Also....my room....#37 has the door handle broken and pulling away from the wood door. I could only get out by turning the key in several directions. Not safe. What if....an emergency had come up??? Everything else about the room was wonderful...from clean linens to spacious room and great shower!!! Loved your cleansing products. Scent of lemon grass and lavender made it truly relaxing.
- gianni (10/5): - Tout
- Luca (5/5): Passabili con riserva - Il paese e l arrivo sono stati accoglienti. La struttura è bella vista da fuori. Spazi grandi ben distribuiti e personale accogliente. Intonachi che si staccano, struttura non terminata nelle opere edilizie. Soprattutto di notte gli scarafaggi camminavano tranquillamente per l appartamento La spa era agibile per metà e ho paga l intero. Un connubbio di eventi che non mi permettono di dare una buona recensione. Passabili.
- Sebastien (8/5): Séjour agréable et reposant - La gentillesse du personnel, la grandeur de l’appartement et la qualité du petit déjeuner Bouilloire cassée, coupure d’eau au niveau du village toute une journée
- Cristiana (9/5): Ideal para quien va en coche - El hotel está en las afueras, ideal para quienes van en coche. El personal muy amable y el desayuno excelente! Solo queda un poco lejos de Florencia, hay que ir en coche.
- Giusti (10/5): -
- Umberto (10/5): - Personale super cortese e disponibile. Ottima colazione. Bellissima spa interna con piscina acqua calda, vasva acqua fredda, sauna e bagno turco! MariaPia ed i membri di tutto lo staff mi hanno fatto sentire a casa! Ci vedremo presto
- lara (8/5): - colazione pulizia del bagno musica alta e fastidiosa a colazione insonorizzazione delle stanze
- Katarzyna (10/5): - Gostei de tudo! Linda região, paisagens de tirar fôlego, restaurante maravilhoso e quartos novos e muito espaçosos.
- Jekaterina (8/5): Тихое, спокойное место . - Просторный номер, большая терраса. Ни кружек , ни стаканов в номере.
- John (6/5): Nicht vier Sterne würdig - Die Lage war sehr ruhig und schön Die Sauberkeit war auch gut Reingungspersonal waren freundlich Das Frühstück war nicht vier Sterne Niveau würdig ( nicht Variationsreich und auch nicht frisch). Rezeptionspersonal war nicht sympathisch Die Duschkabine war nicht dicht!
- Auer (5/5): -
- Javier Ignacio (10/5): - Tranquilidad, instalaciones, limpieza y trato
- Guest (7/5): -
- Dian (10/5): -
- Leandro (8/5): - Molto buona
- Said (10/5): -
- vincenzo (10/5): Grazie per la pazienza - Accoglienza
- Olivier (7/5): Endroit idéal pour visiter Florence avec le train à proximité - La variété du petit déjeuner, Établissement vieillissant. Tentative de rénovation mais non concluant
- stefania (9/5): - Soggiorno breve ma molto soddisfacente. Da tornarci sicuramente nel periodo in cui aprirà anche la piscina. Il Sig. Massimiliano fantastico nel gestire il tutto assieme al Sig. Giuseppe. Disponibili ,cortesi e simpatici. Lo consiglio vivamente.
- Alessandro (10/5): - Personale disponibile e cordiale, Massimiliano e Giuseppe top 🔝.. ritorneremo con piacere
- Ecological (10/5): - Lo staff
- Paez (10/5): El Personal era excepcional, una calidad de personas y profesionales perfectos. Los días bellísimos acompañaron! - Éramos 4 personas y un perro y las habitaciones eran inmensas y muy cómodas Me gusto todo
- Yoana (9/5): - Lugar tranquilo y muy cómodo. Un poco alejado y el desayuno repetitivo si vas a estar muchos días. Café excelente!
- Massi (10/5): -
- Mariana (10/5): Супер , повернусь ще - Красиве місце , гарний номер зручний , все чудесно Все добре
- ariano (10/5): -
- Fausto (7/5): - Eravamo in una camera a pianterreno che dava su un giardino incolto e chiaramente non puoi lasciare aperta la finestra di notte (come nostra abitudine). Il box doccia non chiudeva. Da un 4 stelle ci aspettavamo di più.
- Gianvittorio (6/5): -
- Felice (9/5): - Tutto
- Marjo (9/5): - Henkilökunta ystävällistä. Huoneisto yllättävän iso. Aamupala oli monipuolinen ja riittoisa.
- Angelo (8/5): -
- Lorenzo (10/5): - Struttura curata e in fase di “abbellimento” per l apertura della stagione Camera grande con più locali e personale gentilissimo e alla mano.
- Stefano (9/5): -
- Carmela (6/5): -
- GRETA (7/5): - Buon rapporto qualità prezzo, distanza da Firenze comoda. In inverno i servizi sono limitati, la spa non troppo pulita e completamente funzionante.
- Carmine (8/5): Relax - Tutto sommato abbastanza tranquilla Potrebbero mettere delle locandine con l’orario della colazione e dei servizi della struttura
- Laura (10/5): Ho soggiornato una notte presso questa struttura, il personale è stato molto cordiale nel trovarmi la camera che più si - Il personale molto cordiale, le stanze moderne e ben curate
- TibiIbi (8/5): Vacanta departe de aglomeratie. - Linistea si peisajul.
- Tscheinig (7/5): -
- Francesco (10/5): - Posizione Ottimale, Letto Comodissimo, Stanza molto pulita e personale molto cortese Nulla di negativo
- Alessandro (10/5): -
- Alessandro (10/5): -
- Enrica (10/5): - Accoglienza e disponibilità La distanza dal centro
- Giovanni (6/5): - Personale gentilissimo Avrebbe bisogno di piu di una mano di vernice ,specie la spa
- Crisante (9/5): - Spa ottima, camera super e staff super cordiale e competente
- Burrini (9/5): -
- Yoana (10/5): -
- Yoana (10/5): Para repetir - Súper tranquilo, muy limpio, espacioso, camas muy cómodas y calefacción y agua caliente suficientes. Las vistas maravillosas. El desayuno resulta monótono después del 3er día. Añadiría algo de fruta. El café fantástico!
- Cristian (8/5): -
- Matteo (9/5): -
- Serena (10/5): Ottima struttura - Ci siamo fermati per una notte soltanto, impressione ottima. Pulito, caldo, soprattutto il bagno, stanza e bagno ampio. Ottimi i prodotti per il bagno, di qualità veramente. È stato difficile contattare la struttura perché non rispondevano al numero indicato dalla prenotazione, ma poi abbiamo risolto trovando su internet un numero cellulare. Forse il materasso non esattamente comodissimo.
- Andrea (10/5): -
- Ludovica (10/5): -
- Fiorella (7/5): - Ampiezza dei locali La struttura è un po' impersonale
- Fabrizio (7/5): Hotel nella norma - Hotel con buon rapporto qualità prezzo Mi è piaciuto tutto
- Filippo86 (8/5): - Staff disponibile e gentilissimo, colazione eccezionale, camere molto silenziose
- Jungin (10/5): -
- Alessandra Maria (4/5): -
- Vincenzo (10/5): -
- Roberto (8/5): -
Photos
