Courtyard by Marriott Columbus Phenix City

Location: 1400 3rd Avenue, Phenix City, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Wine release events
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Bicycle-friendly property
• Electric bicycle charging station
• Charcoal grill

Rooms Available

• King Room with Sofa Bed

  A cable TV, desk, and sofa bed are included in this room.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Cots

• Queen Room with Two Queen Beds

  A cable TV and desk are included in this room.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Cots

• King Room with River View

  A cable TV, desk, and river view are included in this room.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Cots

• Queen Room with River View

  A cable TV, desk, and river view are included in this room.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Cots

Guest Reviews

• Tammy (9/5): -
• Lavern (5/5): - I thought it was ridiculous that you charge your customers $7.00 a day, who is paying almost $200 dollars a night for parking on the premises. Un heard of, it's not public parking it's private. Also, while sleeping in our room, they had television being installed in the next room. The banging woke us up!!!! Last but not least, my husband is a retired veteran. When I asked if you had a military discount, you stated not for that night!! CRAZY!!!
• MARIA (9/5): THE STAFF WAS GREAT THE HOTEL WAS AWSOME. HOWEVE THE ROOM WAS TOO SMALL FOR AN EXTENDED STAY. - THE LOCATION WAS GREAT DID NOT EAT BREAKFAST AT THE HOTEL THE ROOMS WERE CLEAN BUT TOOOOO SMALL
• Antoine (10/5): -
• Rodregus (10/5): Great location and staff was very friendly - Vanessa was very nice and helpful. Great location. Room was clean No microwave in the room/ no free breakfast
• Smith (10/5): What an incredible night - From the welcome to Courtyard to come and stay with us again. Vernessa reception agent was Amazing 🤩. The Riverwalk view for my room and bar was beautiful. Another day's stay with you would have been wonderful; however, I was on my way to our next destination for spring break.
• Brandy (10/5): - The view, the room was nice and clean. Nothing
• Stephanie (10/5): Enjoyed our visit and being able to see our son in the military without breaking the bank and being willing to help us - We appreciate the staff going the extra mile to allow us early access to our room after a long drive. Shanquell went over and beyond to help accommodate us. Wish breakfast was free
• Charmaine (7/5): -
• Ron (10/5): -
• Brandi (10/5): -
• Carlos (10/5): 10/10 definitely going to book here again when I comeback to Columbus. - Very clean and in a great area. Walking distance to downtown is a solid idea. Water could’ve been a little hotter. Maybe that’s just me and it was 28 outside haha
• Angela (8/5): It was a nice visit. Enjoyed viewing the river while walking to the local restaurants. - Quiet, restful sleep The floor area under the bathroom sink needed cleaning. You could see hair, dust and bits of debris.
• Annie (8/5): -
• Christopher (1/5): -
• Staci (10/5): - Very clean, great customer service
• Thomas (9/5): -
• Reed (10/5): -
• Sharmaine (10/5): Quick 2 night getaway -
• Benjamin (10/5): Clean and comfortable - Location and staff
• Rhona (10/5): Clean and beautiful views - View of the river and outdoor space was beautiful. Food ordered at the bar was delicious and staff was super friendly. Would stay again!
• Vaughn (9/5): Very good. - Did not have breakfast. Air flow
• Glenn (8/5): - The location to down town No microwave in room
• Rayshell (10/5): - Everything nothing
• GLENN (10/5): Satisfied - Satisfied Little pricy
• Walker (10/5): - Everything was good
• Deborah (10/5): - The location and cleanliness Thought the rate was a little high
• Alicia (5/5): Okay. Pool was pretty. Staff at the front desk was always friendly. - Liked the walk in showers. Bathroom was clean. Didn’t have free breakfast like a Hampton Inn. Stuff at the Bistro didn’t look fresh.
• Valarie (10/5): - Enjoyed my stay
• Martha (4/5): - The door deadbolt engages when you leave the room causing the door to remain ajar all day if you don’t look behind you after leaving. I had to have the front desk staff help me get the door closed twice. It’s a known issue and I saw other doors ajar all day. It was scary to come back to an open door and then frustrating to find out it is a known door defect.
• Rayshell (10/5): -
• Jamia (10/5): - V
• Mark (10/5): - Great property on the GA / AL border. Excellent room - nice big shower!
• Ruth (10/5): Great place to stay. - Location, cleanliness, welcoming staff. Renee the receptionist is wonderful. N/A
• Julie (10/5): Nice hotel - Smooth check in. Staff very friendly. Hotel was nice.
• Vickie (10/5): - This is a beautiful property near the Columbus Riverwalk. Everything was wonderful. Very friendly and accommodating staff. The room was beautiful and the bed was clean and so comfortable. I would certainly recommend this hotel to anyone!
• Ricardo (10/5): - Overall good facility. Would stay again.
• Cody (10/5): - Very good
• Toni (10/5): - Great experience. Very nice facility and friendly staff.
• deborah (10/5): - Hotel was an excellent stay and value. One star off for bar food—but that is never much of a surprise. Had a great experience overall and would definitely stay there again.
• Nicholas (8/5): - Not really a bistro or top restaurant. Needs work. Bedroom was spacious and clean. Staff was very good. $7.00 a night parking fee when it was just a regular parking lo a no no
• Kenzie (10/5): - We have enjoyed both of are stays at this facility. The staff is very pleasant and helpful. Definitely recommend this location for anyone staying in the area.
• Darcy (10/5): -
• Kari (10/5): - Great stay with river view. Cornelius was very helpful in helping me find great dining spots! Would stay again!
• Debbie (9/5): Awesome You guys rock!! - Close to the river. The people there was awesome!!! Nothing
• Nakita (10/5): -
• Eric (10/5): - This is a nice clean hotel with river walk that is beautiful.
• Verified traveler (4/5): Friendly staff, rundown hotel - The front desk lady was super nice and organized. The restaurant/bar worker was also extremely friendly. The room and pool were dirty. View from the room was the roof with a rusted propane tank sitting outside on the roof and the window screen busted out laying on the roof next to it. They were also having some problem with the sprinkler system so the hallway was completely soaked. The pool needed a deep cleaning, mold growing in it along the far side and so many bugs/leaves in it. Plus they had only one towel out there. The area is also not the safest for family travel, especially at nighttime on the riverwalk directly behind the hotel.
• Dawn (10/5): -
• Donel B. (5/5): - The room was excellent. Dining area was disgusting during breakfast. We should not see last nights trash on tables, floors, and in the seats. The pool opens at 9 am. It was disgusting and a heartbreaking for our granddaughter whom we promised we swim before checkout.
• Bethany (10/5): - Lacey and Crystal held it down
• Kristopher (10/5): - Great stay
• Kim (10/5): Exceptional -
• Claudia (8/5): I will rate it a 8 - That everyone that worked there was very friendly. Many bugs in my room. Went to go swimming after 11 just to find out pool was closed. That the pool had just been treated and would not be open until 2:30. . I believe that sign should have been posted stating such plus the pool should have been treated prior to opening
• Christie (10/5): - We enjoyed our stay , very relaxing and wonderful staff.
• Alexandra (10/5): amazing - clean and friendly staff
• Julia (8/5): - The staff were really helpful. Shuttle was easy.
• Leslie (10/5): Staff/ stay was great - Did not eat breakfast ! Loves the location N/A
• Shelley (10/5): - Very comfortable here and clean
• Luvstaypaid (10/5): Exceptional -
• Vickie (10/5): - The staff was very friendly and the place was clean. The pool needs to be maintained more as by the end of the weekend it was cloudy and the bugs in the pool! But overall a great stay!
• Savanna (8/5): - Location and river view wonderful, hospitality great!
• Aleksey (10/5): - Right by the river with the pedestrian bridge to the river walk and a few restaurants.
• Alexis (9/5): Would recommend and stay again - Very nice, friendly staff, room was clean and comfortable. Had everything I needed. the only downside was a little black mold in the very corner of the shower. Extremely minimal.
• Angela T (6/5): - The hotel lobby was nice but the rooms could use some work. The room i orginally was placed in had water dripping from the ceiling after a storm came through but i could tell by the ceiling this was not the first time. They quickly moved me but definitely an issue.
• Brandy (9/5): Superb -
• Berzabeth (10/5): Nice place to stay - First time staying Courtyard. This location is very welcoming and clean. Staffs are friendly. They will provide what you want and the room service is superb. Would love to stay at courtyard again..this location Phoenix City AL is closer to everything. Once you get in you can smell the cleanliness and the welcoming staffs. Thank u. The only one iI need to be upgraded is their tvs.
• LaKellie (10/5): - The service was great and staff was very friendly the cleaning staff was also helpful
• Ashley (10/5): Exceptional - Very clean. From the time you walk in it smelt amazing. Room was very clean and modern looking and a great view of the river. Overall this is a great clean place to stay. Bed was a little hard but comfy at the same time??
• Jenn (10/5): - Everything was very clean. The staff was friendly and helpful. Everything has been recently renovated and it's still got that "new" feeling. My family loved the pool. Wonderful to be right on the river and be able to walk on the bridge over to the other side. Thank you.
• Sherri (10/5): - I stayed here for a one night stop on a drive home. Everything was great! I made sure to get up early to take a walk along the river which was amazing! It is a short stroll across the bridge to some great bars and restaurants. I showed up after the bar was closed but it looks really nice. Highly recommend!
• Glenn (10/5): Exceptional -
• Latundria (6/5): Not clean - I had to change my first room, because it had mildew/mold in the shower. The wallpaper was peeling & coming down. The room was not adequate for $200+ a night
• Natoshh (10/5): - Wonderful experience!
• Liesl R. (6/5): - The rooms were clean, althought bathroom needed to be updated- possibly
• Jeffrey (10/5): - Great location. Walking bridge over to downtown Columbus. Many restaurants and shops. Great location.
• Jeffrey (10/5): - Very new clean and walking access to Many restaurants.
• Harley (10/5): Exceptional -
• Bradley (10/5): Exceptional -
• Reisha (10/5): - Very clean. Nice staff
• Rebecca (10/5): - The ev charger was broken but the bed was comfy and the room was clean.
• Cathy (9/5): good people, convenient location for my needs - The service was excellent; the bed was comfy; the hotel was clean My room had been smoked in---and I have never smoked, so it was a little off putting.
• Bryan (8/5): Just what we needed. - Have the AC on in the room before check-in because it was unbearably hot.
• Rene'e (10/5): - Very nice and clean. Iris was great
• Dwight (6/5): Great Hotel but don't recommend the Bistro - Overall hotel staff was friendly and accommodations were nice. Bed mattress was kind of hard for my liking. Did have a poor experience at the Bistro unfortunately. Ordered Breakfast and it took almost an hour to get my food. This caused a significant delay in my travel plans. If I knew there would be such a delay I would have just went to a restaurant outside of the hotel for better service. Very disappointing. Also saw a moldy cake in their display case.
• Vivian (9/5): Superb - Could use more selections and coffee should be free
• FRANCIS (8/5): - The facility and the property were great. Only one issue, the water pressure wasn't good, it was very slow and not very hot.
• Katelyn (10/5): - The staff was unbelievably friendly and kind. Very clean, nothing was broken or askew. They have a safety system on the exterior doors so no one can enter the lobby without a key after certain hours. Super easy checkin and checkout.
• Ruben (4/5): - Arrived about 12 pm understanding it may be early for a room, but the female indicated she had a room available, which I was delighted, then a tall male took over my check-in and said my room wasn’t available, and to wait one hour. Came back after one hour and was told that only have 6 rooms of my category so I had to come back another half hour. Finally after went to room 215 and the noise from every car was unbearable. Went to front desk and this time a shorter male said that I booked through a third party and couldn’t move me, he even said that’s why he hates third parties (Expedia). He was going to call my room after he spoke to GM. After 2 hours I went downstairs hoping for a GM. The associate said he was gone until tomorrow and there wasn’t a front office manager. My problem was with the room noise, and told him that I paid almost $200 not to be able to sleep with the noise. He eventually somehow was able to move rooms, so the fact it was booked as third party is truly irrelevant and he just didn’t want to extend customer service.
• Oscar (10/5): - They gave me early check in . Attended to my room .And even let me reheat my food
• Chad (8/5): - We enjoyed the location of the hotel and the hotel itself. We were disappointed with the cleaning staff and they failed to clean our room the first day, we had to go down to the lobby to get clean towels for the second day, and on the final day they only took out the garbage and left clean towels in the bathroom, but did not clean the bathroom nor did they make up the beds.
• J.c (10/5): Exceptional -
• William (8/5): - Limited on site food available. Bar menu. No area restaurants either
• Candace (10/5): Exceptional -
• Willie (10/5): - Always clean
• Erwin Aguirre (8/5): - The hotel is clean and well-located, you can walk along the river, and the food is good. I just think the service could be improved.
• Johnye (10/5): Exceptional -
• Julia (7/5): Good - Clean & was granted our request for a handicap accessible room for disabled daughter. Grateful to have first floor & ice machine right across the hall. No secure WiFi when they advertise it on website, no continental breakfast, no microwave in room & charged to park in parking lot!
• Kendra (8/5): Nice Hotel - Hotel very nice wish they offer free breakfast for the price we pay.
• Janice (10/5): Great - Bed was awesome and great shower Bistro could’ve been a bit better and only open a few hours. Bartender was great! $7.00 parking fee🫤

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