Platino Hotel & Casino
Location: Avenida Estrella Sadhalá, frente a la PUCMM, Plaza Platinum, Santiago, do
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Indulge in comfort with flat-screen TVs, air conditioning, and private bathrooms with free toiletries at Hotel Platino. Some rooms even offer picturesque garden views and minibars for added convenience.
Convenient Amenities
Enjoy a delicious meal at the on-site restaurant, stay connected with free Wi-Fi throughout the property, and take advantage of services like meeting facilities and an ironing service. Free parking ensures a hassle-free stay for all guests.
Prime Location
Located near Santiago de los Caballeros main square and Gran Teatro del Cibao Park, Hotel Platino is also in close proximity to San Luis Fort and Colón Park. With Cibao International Airport just 15 km away, convenience is key when staying at this hotel.
Book your stay at Hotel Platino now and experience luxury and convenience in Santiago de los Caballeros.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Casino nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Deluxe Room
1 Queen Bed
22 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- LED light bulbs
- Energy-saving switches
-
Executive Superior Room
1 Queen Bed
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- LED light bulbs
- Energy-saving switches
-
Junior Suite Deluxe
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Executive Superior Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Executive Deluxe Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Junior Suite
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- Jovanny (4/5): -
- Jean Raymond (6/5): -
- Luis (9/5): - Todo esta muy bien.
- Abdias Zacarias (9/5): -
- Giovanni (8/5): -
- Diana (10/5): -
- Jennifer (10/5): - Limpio, buena ubicación, equipado con todo lo necesario
- Victor. M Colon Jr (8/5): Good value - Wifi was strong and the hot water was good. Bed was comfortable and staff was attentive. Location is not great
- ARMIN RICARDO (8/5): Un buen sitio para pasar en Santiango - El servicio y atencion en el desayuno La TV estava dañanda y solo hasta el 3er dia la arreglaron
- Pedro (3/5): Horrible - Nothing Toilet was stock,the bed sheets wasn't smelling good,to much noise on the night (people screaming and fighting)
- rafael (9/5): - Su atenciones dispensadas.
- Rosa (6/5): The staff where stuck ups the receptions wouldnt greet - The casino Its very old antiquated
- María Inés (10/5): -
- KAREN (8/5): -
- Jonathan (9/5): -
- Ruiz (10/5): -
- Edgar (10/5): -
- Yvitza (10/5): -
- Cruz (10/5): -
- Nancy (10/5): - Personal excelente
- Awilda (8/5): -
- Rafael (10/5): Volvería definitivo - Excelente estadía. Todo estuvo bueno todo.
- Victor Lopez (7/5): - Service The breakfast
- Korsakas (8/5): -
- Michal (9/5): - Obsługa
- erickyaelm2026 (10/5): One night surprise. - I just wen there to spend a night for Sabado santo, Lisbeth is such a nice person, she makes you feel like you know her for years and that the hotel is your regular house, like you have been there forever. She practiced english with my son, explained everything with me. Fine young lady. The breakfast guy was very attentive and on point as well and his partner, another girl in the morning shift, was so good laying out information. I was very surprised in a positive way. keep it up, I will visit again
- Nidinei (8/5): -
- Henry (7/5): -
- Frandy (10/5): - Great service
- Min (10/5): - Все супер
- Catherine (6/5): -
- Jose manzano(Tenerife) (8/5): Buen servicio - Trato personal Ruidos
- Rodriguez (7/5): - La ubicación cerca de algunos locales Muy pequeño la habitación y sin piscina
- Jose (10/5): - Cama Los desayunos muy pobres y poca variedad
- Catherine (6/5): - La limpieza es super limpio La cama son super mala y viejas los aire no sirven
- Gary (8/5): - Very friendly staff, clean and comfortable room along with free welcome drink.
- Sandra (10/5): - Es muy limpio y el personal es muy amable
- Lidia (10/5): - buen parqueo, la limpieza, el personal muy amable, confortable habitación, el desayuno muy bueno. volvería de nuevo.
- Lopez (10/5): - Professional staff. Cleanliness rooms and friendly service.
- Garrot (7/5): -
- Kensly (3/5): Not good - Nothing The fact that the room bathroom are small
- Engels (10/5): -
- F9926PPjulioe (10/5): Excellent service - Excellent service Ana, Wellington, maravilla, Lilly, jaccina and Juan the security guard. Excellent food
- HILDA (8/5): Acogedora - Muybuenos Todo me gusto
- Tapia (8/5): -
- Paul (9/5): -
- Laurence (10/5): - Realmente me encanta este lugar, me he alojado aquí un número de veces, simplemente debido a las cosas y la ubicación. Falta de estacionamiento para personas con discapacidad
- alain (8/5): Bien. - Chambres jolies et confortables.
- Sergio988 (5/5): - La ubicación Las instalaciones
- JESUS FERNANDO (7/5): -
- Christopher (10/5): Good for the value and exceptional staff - Staff treated me very well Bed was not the most comfortable but fine for a short stay
- Lady (8/5): -
- Esmeralda (10/5): -
- Anthony (7/5): Parfait pour une nuit - Facile de ce garer À côté d’un petit restaurant très correct. Un peut mal isolé, et un petit peut vieillissant
- CARLOS (8/5): -
- Perez Martinez (8/5): -
- Emerly (8/5): -
- Rafael (9/5): -
- William (5/5): -
- Dominguez (9/5): - Muy bien servicio
- Ken (8/5): -
- Everett (10/5): -
- Yolanda (8/5): -
- Rosanna (8/5): -
- Villegas (10/5): -
- Council (10/5): Thank you for the stay. Great value. - The receptionist was very nice and great to work with. Nice location and clean. Great breakfast.
- Pablo (7/5): - Muy limpio todo. El desayuno muy bueno. Demasiado antiguo todo, las habitaciones, la TV, el baño nunca se cambió
- Antillano (8/5): -
- Mercedes (9/5): - Acogedor. Buen ambiente
- Pedro (7/5): Good value for money, with a very comfortable bed and excellent communication with the staff. - The staff was very helpful and kind. I appreciated that breakfast was included, the bed was comfortable, and the air conditioner worked well. There are also nearby places to enjoy different cuisines, which made the stay even more pleasant. The rooms can vary quite a lot. On my second stay, I was given a room with a very small bathroom where much of the water spilled onto the floor. In addition, repairs and maintenance should ideally be done in the afternoons—the morning noise woke me up.
- laurence (8/5): bon rapport qualité/prix - chambres spacieuses et confortables, propres un peu bruyant
- Carlos (8/5): Great location, professional staff, and a comfortable stay. - Nice hotel with very professional staff. They helped us with everything we needed and gave us great recommendations on where to eat. The hotel is in a great location, within walking distance of good restaurants. Hot water was excellent, and the air conditioning worked perfectly (which can sometimes be a hit or miss in the Dominican Republic). Nothing major to mention. Overall it was a very good stay.
- virginia (10/5): - La atención, la comida del restorán, buenas camas, un servicio muy bueno! Nada
- Michal (10/5): -
- Wildres Anneris (10/5): -
- Silvia (8/5): -
- Marc (7/5): Superbe localisation - Le rapport qualité - prix
- Ribon Bejarano (10/5): Se puede volver - Todo Todo estaba impecable
- Lottie (10/5): - Customer Service, Lizbeth is very supportive, Mr. Christian is super helpful and the restaurant team members were Amazing!!
- Sócrates (10/5): -
- Amable Miguel (6/5): -
- Emilio (7/5): -
- Marcia (9/5): - El desayuno. Variado y abundante El parqueo. Es reducido y hubo que parquearse lejos del edificio
- Amauri (1/5): Pésima, abusan de las personas que reservamos en línea. - Fue un abuso del precio, en la página abultaron el precio en un 100%, por lo tanto al momento de la recepción no me quedé me sentí engañado por ese hotel.
- Elias (8/5): -
- Elias (8/5): -
- Glenys (8/5): -
- Eduardo (5/5): - La abitacion no tiene laquedores por dentro ósea Seguridad la puerta de la abitacion no tiene seguridad por dentro
- Delio Amado (10/5): -
- Paul (9/5): Well worth the price. - The staff was friendly and helpful. The hotel is old but well maintained, clean, and comfortable.
- elbin (10/5): I really enjoyed my stay at platino hotel in Santiago - Wonderful staff from housekeeping to front desk, Lisbeth was very helpful the AC unit was a bit loud in my room and she moved me to another room right away,also very good breakfast,great location near the city. Music noice from the casino and the AC unit a little loud.
- ELKA (8/5): - Es comodo y el desayuno es bueno. El piso del baño asi como el de la cabina no es seguro, es resbaladiso.
- Claudia (4/5): Regular - El desayuno Que por bookin paga un monto y en el hotel te cobran otros dicen que bookin no pone el impuesto , una de las habitaciones el aire no funcionaba y los niños durmieron muy poco
- Irati (8/5): -
- Alex (9/5): -
- Luis (9/5): Muy buena experiencia, Bravo desde Puerto Rico - La Ubicación es Excelente! N/A
- Anny (10/5): Bueno - Muy limpio y buenas atenciones
- Jose (9/5): - I like the hôtel The Restaurant had a very very slow kitchen I Oder an appetizer and kid meal took hour before my Daugher come I had to cancelled the appetizer
- Yohaida (10/5): Tuvimos una excelente estadía en el Platino Hotel. Todo muy limpio, cómodo y con un servicio atento. Ideal para descansa - Muy limpio y tranquilo
- Samanta (5/5): - . Es limpio. La habitacion estaba muy caliente, y el aire duro mucho en enfriar.trate de dejarlo encendido en lo que bajaba a la recepcion y no se puede. El hotel es muy laberintico. Aunque a otros compañeros la habitación holia mal y la cama era dura. La mi estaba bien.
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