Hotel Boutique La Joyita
Location: Aurora 12 Col. Quintas Martha, Cuernavaca, MOR, 62420, Cuernavaca, MX
Star Rating: 4 Stars
Property Type: Inns
About this Property
Experience the charm and relaxation of Hotel Boutique La Joyita, where modern comforts meet Colonial elegance in the heart of Cuernavaca.
Indulgent Relaxation
Pamper yourself with rejuvenating onsite massages or unwind at our inviting outdoor pool, a perfect oasis for sunbathing and relaxation.
Culinary Delights
Savor delectable international dishes at our captivating restaurant, La joya de la corona, or enjoy the convenience of room service for a cozy night in.
Comfortable Accommodations
Retreat to one of our uniquely furnished guest rooms featuring Select Comfort beds with down comforters, complimentary Wi-Fi, and private bathrooms equipped with luxurious toiletries.
Don't miss your chance to experience a captivating getaway; reserve your stay at Hotel Boutique La Joyita today!
Important Information
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the inn prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - Anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Proposal/romance packages available
- Firepit
- Fireplace in lobby
- Lot hours - 24 hours
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Outdoor furniture
- Picnic area
- Fireplace in lobby
- Breakfast available (surcharge)
- Television in common areas
- Porter/bellhop
- Pool umbrellas
- Tours/ticket assistance
- Free reception
- Free self parking
- Pool sun loungers
- Firepit
- Mosquito nets
- Couples/private dining
- Private picnics
- Proposal/romance packages available
- Banquet hall
- Reception hall
- Fully fenced
- Covered parking
- Secured parking
- Lot hours - 24 hours
- Garage
- Wheelchair-accessible on-site restaurant
- No elevator (single level property)
- Upper floors accessible by stairs only
Rooms Available
-
Deluxe Room, Garden View (Tulipán)
1 King Bed
Individually furnished room
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Phone and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
-
Deluxe Room, 1 King Bed, Pool View (Chalcatzingo)
1 King Bed
500-sq-foot room, located on the ground floor, pool views
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
- Location - ground floor
-
Superior Room, Garden View (Huayacán)
1 King Bed
Individually furnished room
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Phone and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
-
Deluxe Room, 1 King Bed, Pool View (Quetzalcoatl)
1 King Bed
550-sq-foot room, located on the ground floor, pool views
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
- Location - ground floor
-
Deluxe Double Room, 2 Queen Beds (Cuexcomate)
2 Queen Beds
500-sq-foot individually furnished room, balcony/patio with pool and courtyard views
Layout - Separate dining area
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Fenced private yard, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Yard
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Room and bed type depend on availability check-in
- Balcony or patio
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
- Fence around yard
-
Deluxe Room, Garden View (Bugambilia)
1 King Bed
Individually furnished room
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Phone and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
-
Deluxe Room, 1 King Bed (Xochicalco)
1 King Bed
520-sq-foot room, located on the ground floor, pool views
Relax - Fireplace
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Fireplace
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
- Location - ground floor
-
Deluxe Room, 1 Queen Bed, Garden View (Dalia)
1 Queen Bed
300-sq-foot room with garden views
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
-
Superior Room, 1 Queen Bed, Garden Area (Jacaranda)
1 Queen Bed
280-sq-foot room, located on the top floor, garden views
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
- Location - top floor
-
Superior Room, 1 Queen Bed, Garden View (Olintepec)
1 Queen Bed
300-sq-foot room, located on the ground floor, pool views
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
- Location - ground floor
-
Panoramic Room, 2 Queen Beds, Balcony, Garden View (Tabachin)
2 Queen Beds
600-sq-foot individually furnished room, located on the top floor, balcony/patio with garden views
Internet - Free WiFi
Food & Drink - Room service (limited) and dining table
Sleep - Select Comfort bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Down comforter
- Sleep Number by Select Comfort mattress
- Balcony or patio
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Lever door handles
- Location - top floor
Guest Reviews
- Itzel Viridiana (10/5): -
- Abdiel (8/5): - Las habitaciones de verdad que están insonorizadas y la comida estuvo genial. Las pinturas de las habitaciones las vuelve lúgubres. No hay suficientes camastros 8 para los casi 40 huéspedes?
- Juan Pablo (8/5): - El hotel es hermoso y la "joyita" de La Joyita, son los chilaquiles de crema de chipotle. RIQUISIMOS!! Es la cuarta ocasión que me hospedo en éste hotel y siempre ha sido genial, pero en esta ocasión el mesero que nos atendió nunca estuvo al pendiente de lo que necesitábamos. Estuvo ausente prácticamente todo el tiempo y eso que mi pareja y yo, eramos los únicos comensales hospedados en ese momento. Hemos tenido la oportunidad de ser atendidos por otros dos meseros que siempre están al pendiente, se acercan a preguntar si nos falta algo, recogen los trastes que ya no utilizamos y eso es lo que uno espera de un mesero, ni más ni menos. No necesito especificar quién es quien, pues la recepcionista recibió mi queja y sabe a quien me refiero. Espero que hagan algo al respecto, pues ese tipo de actitud y de atención no refleja lo que es el hotel en si. En serio no espero menos de la administración del hotel. Me gustaría hospedarme por quinta ocasión y ser atendido como lo habían hecho anteriormente y no como esta última vez.
- Amanda (7/5): - Peaceful property with lush gardens Delicious breakfast buffet for a cost Our room was near the courtyard so it could be a bit loud at night, but overall sound was not too bad.
- Lauren (8/5): An oasis near the city - Our room was very large, comfortable and well serviced. The staff were very friendly and attentive and we enjoyed the pool and garden. It was convenient to have a restaurant on the property and the food was well presented. The rooms are all centred around a seating area for the restaurant and the pool area and could be a bit noisy at times.
- Ana (7/5): - Es privado y en general cómodo El agua caliente de la habitación tarda en caer, el baño tiene moho en azulejos de la pared
- William (8/5): - The hotel is rustic in a charming way. The courtyard, pool and gardens are beautiful. The staff were very friendly and attentive. The restaurant is configured with tables on the covered porch, located directly in front and against the hotel room windows. The rooms are not at all soundproof. A group enjoying what appeared to be a family reunion, with a fussy child, conversed after dinner until close to 11 pm in front of my room. I would never interfere with family fun, but would have appreciated if after a reasonable hour, maybe 10 pm, that the staff might have asked them to relocate to tables outside their accommodations, on the other side of the courtyard. Yes, I would return to La Joyita, however I would look for a room away from my courtyard area.
- GEORGE (7/5): - Excellent service from the staff
- MARIA ERIKA (8/5): - Su alberca climatizada y un bello jardín. Los precios de los alimentos me parecen altos en relación con la cantidad/calidad de los mismos.
- Wen04 (10/5): Wonderful!!! - Beautiful, represents Mexican culture in avery good way. The staff was super nice and helpful and the food was delicious. It was quiet and peaceful.
- Juan Pablo (10/5): -
- Florian (8/5): -
- Ignacio (10/5): Maravilloso - Todo
- JoAnn (10/5): Simply lovely - The grounds are stunning. Simply beautiful. The staff is welcoming and super helpful. The young man at the front desk (who spoke perfect english) was so helpful. He found us a driver, and he communicated with a local spa to book us appointments. In every way, he was super professional. The restaurant has great food and service. The locals even come to eat here. 5 stars for this wonderful tranquill hotel.
- Eduardo (9/5): Muy buena atención - Literalmente es para descansar!! Es para levantarse tarde, nadar, comer en su restaurante. Estar muy muy tranquilo Todo estuvo excelente, solo que las mesas donde estan desayunando las personas estan pegadas a la ventana de las habitaciones. Y a veces no es posible despertar mas tarde por que te despiertan los ruidos que hacen.
- Elaine (1/5): Scam place, not worth it - WARNING if you are looking for a place to relax, this place is a scam. It’s beautiful, but nothing works. They will give you a room where you can hear absolutely everything outside and they will SEAT people having breakfast literally outside of where you are sleeping. My husband and I were taking a shower and the people having breakfast outside could see inside and hear everything. Jacuzzi doesn’t work at all and when we tried to use the pool they were setting up for a party or whatever (noise, noise and more noise). It’s more like an event space than a hotel. We finally got fed up when they were blasting music on a Sunday at 9:40pm and decided to leave. Do not stay here if your intention is to have privacy and relax, there are better places in Cuernavaca.
- Diane (10/5): Beautiful and enjoyable stay! - Beautiful place, extremely great and friendly service, and there was always someone around who understood my English and bad Spanish! Meals were extra, and all very delicious and interesting. My king room was large, lots of space in the bathroom and closets. Unlike some others have reported, I thought the 15-20 minute walk to the historic center during the daylight hours was fine (but I love to walk). The only thing I didn't like was that the music they played went until later into the evening and could be heard in my room. But it always stopped before I went to bed, so never disturbed my sleep.
- Bill (8/5): Very good -
- Jaime (8/5): - Un lugar agradable para descansar
- Guillermo (10/5): - Excelente servicio de limpieza,comida,meseros atentos, todo el personal excelente . Nos gustaría las instalaciones que tengan mejor mantenimiento , ya que el hotel está bonito pero ya se ve deteriorado. Alberca mosaicos, jardines.
- fernando (10/5): - No hubo agua caliente la primera noche. No pudieron solucionarlo hasta la mañana del siguiente dia. Falta mantenimiento.
- Juan (10/5): - the staff was super friendly and the hotel is very cozy. the breakfast menu is great and has a lot of tasty options to choose from.
- Ulises (10/5): - Excelente lugar, tranquilo, cama muy cómoda, comida deliciosa.
- Juan salvador (10/5): - La propiedad, las instalaciones, el servicio, la comida..excelente. Yo si vuelvo.
- fernando (8/5): - No hubo agua caliente la primera noche. Falta mantenimiento de plomeria en llaves de grifo y regadera.
- Rich (8/5): - .
- Antonio (9/5): Great to chill - The staff is very kind, we had a problem and they solved it immediately. The food is amazing, I recommend you to try as much as you can and also the sunday brunch. Amazing swimming pool and privacy. The bathroom is a bit outdated and some parts of the building are very deteriorated.
- VERONICA PATRICIA (8/5): Excelente hotel para unos días de descanso - Hotel muy bonito, tranquilo y cómodo, con jacuzzi y la alberca calientita. La atención excelente. Sería recomendable que mejoren el servicio de regadera pues se tarda en salir el agua caliente por lo que se desperdicia agua.
- Rosario (10/5): - Una gran casa colonial adaptada para dar estupendo servicio hotelero.
- PEDRO (10/5): un fin de semana diferente - estancia muy agradable y acogedora,buen servicio e instalaciones
- Mario (10/5): - Muy linda para descansar
- Jaime (8/5): Muy bueno - Un lugar muy agradable y buena comida recomendable y muy buen servicio
- Naomi (8/5): Beautiful property in quiet neighborhood - The room was spacious and beautifully appointed. We had a king bed which was very comfortable. The courtyard and pool are very pretty. We did not go in, but it was lovely to see. The weekend buffet was very nice for a reasonable fee. The continental breakfast included with our room was adequate. Water pressure was very week and showering was difficult. It is an old building and perhaps water is at a premium here. But for the price of our stay, I expected more. Cuernavaca is not really a walkable city. Most accommodations are outside the city center and not really safe to walk. Uber is very reasonable, so that did not end up being a problem. But this hotel is not walkable to the center as some reviews indicated. It is a 10 minute cab ride.
- Sten (2/5): Book it and you wont regret it! - Very personal and beautiful place!! The staff was very helpful and good spirited. I recommend everyone to book and enjoy!
- Peter (8/5): Colonial Villa and pool garden in the middle of Cuernavaca - Oasis in the middle of Cuernavaca, friendly staff, Colonial ambience
- Carlos Horacio (10/5): - Muy buen lugar para relajarse
- blanca chong (10/5): - No sirve el jacuzzi.
- Mónica Géraldine (10/5): - Muy agradable hotel, personal muy amable se siente uno como en casa. Altamente recomendable. Definitivamente volveré!
- Assefa (9/5): Superb -
- Susan (10/5): Very happy with this hotel - Beautiful room and garden, friendly staff and great breakkfasts The shower
- Eisel (10/5): Beautiful hotel, big rooms and excellent service. The food was good as well. - It was a very beautiful hotel and comfortable Sound isolation was not great but it was still worth it.
- Jorge (9/5): Very relaxing - Was beautiful and charming and quiet
- Sanne (10/5): Fantastic - Beautiful Hacienda! We loved it. Very pleasant people as well.
- Julie (10/5): - Great stay at this beautiful 300 year old mansion! Service was great - food was good but quite spendy. Very clean - pool was great and very secure property.
- Barbara (4/5): - Me gusto el servicio del personal pero no me gusto dejar la llave de mi cuarto cada vez que salia. Tampoco salia agua lo suficiente para ban̈arse, no habia television, ni refrigerador bueno en pocas palabras nada. no volveria mas a ese lugar ni lo recomendaria.
- Michelle (6/5): - The staff was super friendly and polite but the property itself was not the best. The rooms are rustic which is great but the utilities are so out dated. Minimal water comes out when you shower, the toilet does not work half of the time when trying to flush. The front desk will ask you for your ROOM KEY if you are stepping out. I have never stayed in a hotel who will keep your own room key. It made me feel hesitant about my belongings. The staff was amazing. I just wish the hotel was half of what the pictures showed.
- Ramon (4/5): - I did not like nothing
- Henry (5/5): Passable -
- ANGEL ALBERTO (8/5): - Un muy buen lugar para relajarse, en un ambiente agradable y con muy buen servicio.
- Jacqueline (10/5): - It’s a beautiful property. You truly feel VIP the staff is so attentive y courteous, since the moment you walk in. I needed more days, I only booked one day just to check out the place. Next time I will stay a little bit longer.
- Rosalia (10/5): - Se que es un hotel de descanso y agradeci que no haya pantalla en la habitacion, espero sea posible algunos juegos para niños o un brincolin. Gracias
- Sena (9/5): Very peacefull nice hotel - La joyita seems like hidden place in Cuernavaca. Really I like the place.this this small hotel i think they have 6-7rooms max. If you dont wanna stay in the crowded place this hotel is really peacefull and nice. Price is good and very otantic room will be waiting for you In the room there were some cockroachs. As i know this is very normal in Cuernavaca.but before giving the room they should have been checking the room once more. Becsuse we started to day with checking cockroachs
- DIANA (10/5): - Me encantó
- Alberto (10/5): Excelente opción en Cuernavaca - Buena opción para descansar en Cuernavaca
- Omar (8/5): - -
- Pilar (10/5): - Me gustó para un fin de semana relajante
- Robert (9/5): Very nice stay and highly recommended - 1. The staff was very happy and helpful 2. The Room was first rate. Room 7 was very quiet 3. The Sunday buffet breakfast was outstanding 4. The climate of the facility was very positive and relaxing 5. The staff worked to make our stay enjoyable 6. Firm king size bed 7. Very good air conditioner with remote control that worked all the time 8. Peaceful pool and garden area with lots of customer service at all times. If you have ever eaten at Cardinal in CDMX, the service is similar. 9. Internet speed in the room averaged 40-50. The speed averaged 20-35 in the garden and pool. This is very good internet in this city and at a small hotel. Never had a negative issue with our internet usage. This in itself makes this a very good choice in the area. 1. While our room was clean, beautifully decorated, and first class, the side table areas are not outfitted to handle charging devices. One of the bed side lamps had no outlet nearby and thus charging devices for the second person was not possible at the bed during the night, nor using the lamp that was provided. This really was not a problem but something that the hotel may want to correct in the future. Since the hotel is close to perfect why not shoot for perfect. 2. The pool was clean in the morning but as the day wore on it became quite filled with all the things nature can offer. As there are plenty of trees surrounding the pool, it is natural for some issues with cleanliness. My advice is to clean the pool in the morning and during the afternoon at least on weekends. A simple pool strainer to clean the top of the water line may take 15 minutes.
- Carlo Aldo (10/5): Increible estancia - Excelente opción para desconectarte del mundo y reconectarte
- Axel (8/5): - Bastante agradable y tranquila, el servicio es increíble, Enrique nuestro mesero en turno nos atendió MUY BIEN mi única observación es que la alberca y jacuzzi necesitan una pequeña remodelación y que no deberían de cobrar el café por taza (ya que son pequeñas), de ahi en fuera la comida del restaurante me sorprendió en sabor y presentación, mejor de lo que imaginé.
- Guillermo (10/5): - Hotel muy tranquilo, limpio. La gente muy amable, todos muy accesibles y atentos. Recomiendo.
- MA EUGENIA (10/5): - El lugar es pequeño pero muy agradable, con buen mantenimiento en sus instalaciones. Tienen un excelente servicio al cliente, todos son agradables y atentos. Estuvimos muy a gusto. Sí vuelvo a regresar.
- Leopoldo Guzman de (10/5): - Ya les hace falta una remodelada a las habitaciones.
- Manuel (8/5): - Nice please but rooms are outdated and need new sheets
- Felipe (6/5): - Overall this hotel is ok, I enjoyed 2 days here with my girlfriend, but I will not return in the future The property is beautiful and unique in its style. Staff are extremely friendly and the food was very good. Pool, jacuzzi and garden are really nice However, there are several things that made me not want to return: - staff is not very professional or well trained (for example, it's really hard to get waiter's attention as they're typically chatting among them) - we had an issue with the room we reserved, as the pictures in expedia do not match the room you are a actually booking - rooms around the pool are extremely noisy and small. People start having breakfast right outside your window at 7am - rooms further away in the garden are more private and larger, but not as well decorated
- Ileana (10/5): - Excelente lugar
- Joshua (10/5): - The staff was excellent. Very helpful and kind. The breakfast at the restaurant was very good and we ate there each morning. The room was very comfortable and we enjoyed how it was decorated. Short drive from the center of town, so lots of dining options when you get to that area.
- Travis (10/5): Exceptional -
- Travis (10/5): Excellent in all aspects. -
- Yolanda (8/5): Very good -
- Mercedes (7/5): VERY DISSATISFIED! We only liked very much members of staff! - Members of staff were fantastic, always happy to help. The gardens were very nice. The room. The furniture was appalling! There was not a decent wardrobe; the curtains did not cover the windows, as they were shorter than the windows. There was not TELEVISION, a decent mirror, bedside tables in the bedroom. The bathroom furniture was too small and very old. The shower was too old, and there is much more we were sooooo disappointed about! Too expensive for was we got.
- Gretchen (10/5): Beautiful property within a mile of the city center - My husband and I stayed two nights at the La Joyita and it was a lovely stay. The rooms are spacious and the beds were comfortable. We opted to order breakfast from the menu beyond what was included with our stay and it was delicious. The sopes and enchiladas were delightful. There is a nice pool and food is served outside the rooms, which was a great touch. The hotel is about 17 min from the center, and it is walkable. However, Uber is also available and cost less than $4 per ride. Everything was great!
- Yolanda (8/5): Very good -
- Lewellyn (10/5): Exceptional -
- Hilario (9/5): Great place for the value - Room and patio nothing
- Santiago (5/5): Passable - The place is nice and the location is good The price is to high for what you get. Noisy at weekends, you cannot sleep through the morning, expensive for what you get.
- Veronica (10/5): I would recommend this place to people that is looking for an exceptional boutique hotel. - Excellent Service, beautiful place and very safe. The staff try to pleased you all the time. Very quiet, the best banana bread I have ever have.
- Tania (10/5): - Es bastante tranquilo y es perfecto para relajarse un fin de semana, la comida en el lugar es económica y muy sabrosa, lo malo es que se me hizo muy rebuscado el camino.
- Jaime (9/5): Superb -
- Dan (8/5): great getaway from CDMX to relax by the pool with colonial charm - nice pool, intimate property, amazing service and very relaxing a little bit out of town if you’re looking for something more walkable
- Daniel (6/5): - En general fue placentera la instancia, sin embargo, se visualiza que se puede usar la alberca y no es cierto, estaba muy sucia, según la administración en proceso de limpieza
- Douglas (8/5): Very good -
- Jorge (10/5): Exceptional -
- Pablo (10/5): Exceptional -
- Humberto (10/5): - Muy bien para descansar recomendable en ese sentido
- Marco (9/5): Superb -
- TERESA MELLO (8/5): - Las instalaciones un poco viejas
- Christi (10/5): Exceptional - Beautiful pool and room The bed was extra extra firm
- Melina (10/5): - Very nice staff
- Jorge Antonio (10/5): - Muy amables el personal del hotel. Nos ayudaron en todo lo que necesitábamos para nuestro viaje y de la mejor forma.
- luis (10/5): - Gran servicio
- Beatriz (10/5): - Amazing place I love it the staff is very friendly and professional!
- Hugo Cesar (10/5): - Es un lugar muy tranquilo e ideal para descansar y pasar un buen fin de semana.
- Juan Carlos (8/5): Descanso ideal - El ambiente es ideal para disfrutar de un espacio ideal de descanso muy sereno y agradable, servicio atento y cordial.
- Victoria (10/5): Volvemos muy pronto, una joya! - Todo excelente, menú muy variado del restaurante, precios justos, el personal se esfuerza para tener la mejor estadía. El ambiente es de lo más adecuado para parejas. El masaje de Amparo increíble. Gracias a Sixto, Carlos y todo el equipo
- PEDRO GILBERTO (8/5): - Very relaxing, secluded, romantic place.
- Alejandro (8/5): Mal mantenimiento, instalaciones dscuidadas - El jacuzzi no servía, la alberca climatizada no servía. La habitación olía a mucha humedad. Me dieron la habitación hasta las 5:00 pm. Los empleados Muy atentos.
- Casey (10/5): - Beautiful gardens exceedingly helpful staff!! Room was spotless and very artistically decorated. One of the best places I’ve stayed in Mexico!!
- Verified traveler (10/5): - Definitivamente para regresar
- Verified traveler (10/5): Great stay! - The patio is beautiful, service exceptional, and the stay was comfortable. The only downside is that the superior room seemed pretty basic and not superior.
- ivan carlos (8/5): Bonito Hotels, falta una manita de gato - Muy bonito hotel estilo colonial, muy romántico, solo falta que pongan más atención al baño, le falta remodelación y a los cuartos TV y mejor colchón.
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