Premiera Hotel Kuala Lumpur

Location: Menara Mara, 232 Jalan Tuanku Abdul Rahman, Kuala Lumpur, my

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Ironing service
• Non-smoking throughout
• Concierge service
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Mobile app for room service
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Superior Twin Room

  The nonsmoking rooms feature a flat-screen TV with satellite channels, a personal safe and a wardrobe. Ironing facilities and an electric kettle are included. The private bathroom comes with a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap

Guest Reviews

• Adly (10/5): -
• Mohd (10/5): -
• Rosazla (10/5): -
• Ruhainah (9/5): -
• AIMY SOFIENAZ (6/5): -
• Mohd Faizal (8/5): - Kedudukan tempat strategik Staf lambat waktu check-in.Staf yang lebih senior buat teguran pada staff junior di depan pelanggan,membuatkan keadaan x seronok
• NUR IZZAH DIANA BINTI (10/5): -
• wan (9/5): - Easy access to mall and public transport. None. All good.
• Asyraf (8/5): -
• Fadhillah Goh (9/5): - Near shopping at masjid India area and sogo
• Anuar Hisham (10/5): - Nice view, clean room
• Norasilah (8/5): -
• Rosmeryati (10/5): -
• Rafidah (8/5): -
• Mansor (7/5): - Room was comfortable. Breakfast good. Room Aircon was not cool enough. Call Housekeeping for Sejadah , but no one answered the call, we used a towel for sejadah. They're a pin stuck out between carpet and tile floor. It's dangerous for us. Once the pin was stuck in my foot. Please follow up this issue.
• Fauziah (9/5): -
• Yusmina (10/5): -
• Mazita (7/5): -
• Yusmina (10/5): For my room recomended for small family - I like that area because it’s close to the bazaar, SOGO, and convenient for shopping. The mattress is high, which I don’t really like, but it’s comfortable.
• ramlan (8/5): -
• Azean (9/5): -
• Fadhilah (7/5): I wil be back to stay at primera next year, However the room issue have to improve. - Location - Excellent Room - not stisfied caused have to move another room due to power trips3 times. Breakfast - Has improvement then previuos visit. The room power trip not comfirmtable for us need open fasting in the dark.
• AHMAD NOAH (6/5): - Ok clean Wifi so bad
• MISNI (8/5): Encik Awal (receptionist) service was great but I also served by no-competent lady receptionist. - N/A N/A
• Ahmad (10/5): Will come back again - Near to Sogo and masjid India Noisy esp when people next door in shower, we can hear the water from our room
• MUHAMMAD (10/5): Memorize - Ruang yang luas..sesuai untuk yang ada anak kecil Internet slow at that time mybe under mantenance
• Noorsilawati (9/5): Puashati - Lokasi yang strategik untuk shopping dan sebagainya. Tiada
• RIZAWATI (9/5): - Location Hospitality
• RABIJAN (8/5): -
• RABIJAN (8/5): -
• Yang Erma Fatis (6/5): -
• VIJAI (5/5): Satisfied -
• Siti (3/5): Not value of money and very dissapointing - Very near to sogo & nice view The mattress is very hard and the bed is high. It was not comfortable at all. Not value of money. I expect a very comfy bed with the price i paid. I can get betterThe parking bracket is old style of parking. My car got scratched. This is my first and last check in here.
• Sulaiman (9/5): -
• Marlia (10/5): -
• Nisa (8/5): - The location is strategic. In the heart of jalan tar. Accessible by public transport too. Breakfast was fine too. It was 2 for rm50 during my stay. The room’s looks a bit outdated. And the hallway gave me chills at night as the light bulb in front of our rooms were out.
• hamidah (3/5): Need a renovation on all the old stuff in hotel room and surrounding. Only lobby looks nice n new but not ur room - None Room so old and facilities very old
• aqquayyu aqquayyu (9/5): -
• ramli (8/5): -
• Ziera (7/5): Nice stay - Nice nasi lemak tapi nasi goreng cina krg rasa..variety of drinks..pilihan buahan sepatutnya berbeza.. Penggantian tuala dan kelengkapan mandian sepatutnya diletak kembali ke tempat asal bukannya diatas meja.
• mona (1/5): -
• Mohamad Najib (8/5): -
• Siti Zubaidah (9/5): Semuanye bagus.. Lebih bagus tilam di pasang rendah sedikit dan tilam yg lebih lembut digunakan. - Suka dgn lokasi yg dekat untuk shoping, bilik yang selesa utk menginap, keluasan bilik yg bagus. Katil terlalu tinggi.. Perlu panjat untuk naik.. Tilam keras.. Sakit badan bangun pagi
• Reginald (8/5): Great value for money - Great location. Close to public transport. Quiet neighbourhood. Large room, great view of the city. Comfortable bed. Bathroom could do with a little upgrade but no major issue for me.
• Syahlim Aisyah (10/5): -
• Zaisuria (6/5): - Not really Parking,Messy
• Intan (7/5): -
• Siti Asmah (8/5): -
• Mohamad Yusuf (10/5): Friendly and professional hotel staff - I had to check out earlier and waited there for late return flight. Staff are very kind and friendly letting me waiting there at the counter. Nothing.
• SITI MARIAM (10/5): Penginapan yang ringkas, selesa dan strategik untuk urusan di tengah bandar Kuala Lumpur - Lokasi strategik – berhampiran dengan pusat bandar, stesen LRT, dan kawasan membeli-belah Kekurangan tempat letak kereta
• ahmad (4/5): Disappointing - Croissant The room was bad. Dust everywhere
• Martini (10/5): -
• Saiful (10/5): -
• Shue (9/5): My Family & i love our stay there plus the view of KL City was so spectacular - The location, the room, the view from the 26th floor was stunning The reception girl name Shahirah welcoming us with sour face, every queries answered were so not welcoming. In example 1 question with 1 answer. Hope she could change to be more friendly, more smile, suitable with her job as a front desk operator.
• khairul (10/5): -
• Norbanu Mohd Idris (8/5): I will come back again. - Location was great. it is just next to SOGO. Room is spacious. May return to the hotel again. My room doesn't come with breakfast but I paid for the breakfast on the last day of my stay. Not much of the spread buffet. choice. It doesn't matter to me much. Didn't get connected to the WIFI.
• Nur Laila N M (8/5): - The breakfast The high beds and the toilet has no shower hose. Pls upgrade.
• Nur Laila N M (8/5): - The breakfast The high beds and no shower hose in toilet
• JAY BINDU (1/5): Filthy & poor customer service - The beds were comfortable, the room was spacious, lots of cabinet space. (1) The Reception area was so modern but the room was in run down condition. (2) Bathroom walls, ceilings and door had moulds (3) Room's TV was not in great functioning condition. Volume comes and go. Caused me headache when i left tv on for sometime. (4) Room's telephone was so dirty and disgusting. (5) When i put in request for clean cutleries and plates + room supplies (extra towel for ironing board, extra bathroom floor mat, face towel and to prepare vanity and bathroom supplies which needed for guest's request) with the hotel's reception and housekeeping, the staffs did not attend to it at my first call/ request. * On 22 Sept 2025, I called hotel. Spoke for 8 mins 20 sec - i have proof in my call log. * On 29 Sept 2025, I called Premiera Hotel at 9.19pm and spoke to Azhar for 3 mins 44 sec (i have proof in my call log). Informed in details on what I need in my room for my stay. I asked him to note to put in dental care, toothbrush sets & room slippers for house keeping to set up before we check in on Fri. * I checked in late morning on 3 Oct (Fri). Even at that time, I informed the Reception's staff of ALL my request again. I informed him/her that I wanted all to be ready in my room when my room is ready. * Came to my room that late evening and the cutleries were not provided. Extra bathroom floor mat and face towel not given. 2 extra shower cream bottles also not given. * I made calls a few times and had to wait for long. Staff came with partial things and i had to wait for the balance. They came at least 3 times! This had caused me so much of stress. (6) On Saturday, 4 Oct, housekeeping for room was not done till 11am. I was in great shock to see the room when i entered! En Awal was the Asst Manager on duty when i went to the lobby to report. My son and i waited, again, but this time at the lobby. The room was only ready at 11.44am.
• JAY BINDU (1/5): - The beds were comfortable, the room was spacious, lots of cabinet space. (1) The Reception area was so modern but the room was in run down condition. (2) Bathroom walls, ceilings and door had moulds (3) Room's TV was not in great functioning condition. Volume comes and go. Caused me headache when i left tv on for sometime. (4) Room's telephone was so dirty and disgusting. (5) When i put in request for clean cutleries and plates + room supplies (extra towel for ironing board, extra bathroom floor mat, face towel and to prepare vanity and bathroom supplies which needed for guest's request) with the hotel's reception and housekeeping, the staffs did not attend to it at my first call/ request. * On 22 Sept 2025, I called hotel. Spoke for 8 mins 20 sec - i have proof in my call log. * On 29 Sept 2025, I called Premiera Hotel at 9.19pm and spoke to Azhar for 3 mins 44 sec (i have proof in my call log). Informed in details on what I need in my room for my stay. I asked him to note to put in dental care, toothbrush sets & room slippers for house keeping to set up before we check in on Fri. * I checked in late morning on 3 Oct (Fri). Even at that time, I informed the Reception's staff of ALL my request again. I informed him/her that I wanted all to be ready in my room when my room is ready. * Came to my room that late evening and the cutleries were not provided. Extra bathroom floor mat and face towel not given. 2 extra shower cream bottles also not given. * I made calls a few times and had to wait for long. Staff came with partial things and i had to wait for the balance. They came at least 3 times! This had caused me so much of stress. (6) On Saturday, 4 Oct, housekeeping for room was not done till 11am. I was in great shock to see the room when i entered! En Awal was the Asst Manager on duty when i went to the lobby to report. My son and i waited, again, but this time at the lobby. The room was only ready at 11.44am.
• Mahfud (8/5): - No pool
• Fazie (10/5): -
• Amirul Izham (9/5): -
• Nur (10/5): -
• Rosazla (10/5): -
• Zainal (9/5): very good - location nearby shopping complex ana many restaurants the bed is too high compare to other hotels..If having small kids..if fall may injured.
• Puan atiah (10/5): -
• Khariza (8/5): -
• zulkifli (10/5): -
• mohamad (7/5): -
• Muhammad Norfitri (10/5): -
• zulidzam (9/5): -
• Mohamad Fekri (10/5): -
• Liza (7/5): -
• Nurul (8/5): - Berdekatan pusat membeli belah Tiada
• Yipei (3/5): Good location, terrible rooms - Staff and location Room paint was chipping. Bathroom was disgusting
• Md Abdullah Khan (7/5): - the view is amazing! the room doesn't cover wifi so you can't do anything! pretty sucks!
• Maswan (10/5): - bersih, luas, selesa & lokasi yang strategik
• Haslinda (8/5): -
• Afrin Jahan (9/5): -
• Amirah Asyura (5/5): Value for money - The room is clean, but you could do better with the toilet's cleanliness. The location is good, and parking is available in the basement. In terms of security, maybe you could make some enhancements because anyone can access the room floors. Would I come again? Maybe yes, if I need to be in that area.
• Enrico (8/5): -
• NOR (8/5): - Location strategi, nice view
• Mohamad Nazmi (7/5): -
• wan mohd rushidi (8/5): -
• SYED AZAHAR (7/5): Average satisfaction. - Nice location..Superb view. Toilet not enough lighting.
• Nurul Hazween Ayumi (10/5): -
• Nora (9/5): -
• Farah Hayati (9/5): -
• Azidah (10/5): -
• noor (10/5): -
• Shaun (8/5): Awesome incredible stay in premiera hotel. - Location. Food and Menu
• Tze Weel (9/5): Great Stay! Value for Money! - This was my second time staying in Premiera. This time Premiera gave me a free upgrade to my room. It was awesome! The room was clean and spacious. I'd definitely recommend it to my friends and colleagues. The lift doesn't have a secure card access. Maybe Premiera should look into improving this in future. Thanks.
• Abdul wahid (4/5): -
• Fizah (6/5): - The area has alot of places for shopping The cleaniess of the hotel . Phone was out of order. Breakfast choice was limited. The noise coming from the air cond compressor was horrible
• Dr Musa MF (5/5): A comment for improvement. - Location close to my event Mechanical parking space burst my tire because of a sharp edge, and it seems that anyone can go up to any hotel level because there is no restriction. My room toilet also smelled, and the shower door needed some fixing.
• Zazaili (7/5): - Large room with good view. Shower facilities and water pressure are good. Lightings may need some improvement. There is no water tap inside the shower for washing. We need to use the shower head, which is not removable. Pillow, although it is clean, but rather worn out.
• Mahadzir (7/5): -
• Ridzuana Nazneen (10/5): -
• WAN NORHAZNITA (8/5): -

Photos