Tofinis Hotel

Location: Kryou Nerou 49, Ayia Napa, 5340, Ayia Napa, CY

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Arcade/game room
• Free WiFi
• 24-hour front desk
• Luggage storage
• Concierge service
• Wheelchair accessible
• Outdoor pool - seasonal
• Elevator
• Fitness facilities
• ATM/banking
• Arcade/game room
• Safe-deposit box at front desk
• Full-service spa
• Smoke-free property
• Wedding services
• Pool umbrellas
• Lazy river
• Waterslide
• Snack bar/deli
• Playground on site
• Computer station
• Airport transportation - pickup (surcharge)
• Water park access (surcharge)
• Pool sun loungers
• Banquet hall
• Lifeguard on site

Rooms Available

• Family Double Room, Sea View

  1 Double Bed, 1 Twin Bunk Bed and 1 Large Twin Sofa Bed

  237-sq-foot room, balcony with sea views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe; rollaway beds (free) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bed sheets not available

• Standard Double Room, Hill View

  2 Twin Beds OR 1 Queen Bed

  237-sq-foot room, balcony with hill views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe; rollaway beds (free) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bed sheets not available

• Standard Room, Sea View

  2 Twin Beds

  237-sq-foot room, balcony with sea views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries

  Practical - Safe; rollaway beds (free) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bed sheets not available

• Standard Room, Partial Sea View

  2 Twin Beds and 1 Twin Bunk Bed

  Balcony with partial sea views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries

  Practical - Safe; rollaway beds (free) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 5 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bed sheets not available

• Comfort Apartment, 1 Bedroom

  1 Double Bed, 1 Twin Bunk Bed and 1 Large Twin Sofa Bed

  237-sq-foot room, balcony with garden views

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries

  Practical - Safe; rollaway beds (free) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bed sheets not available

Guest Reviews

• akS7410IV (10/5): Luxury holiday of a lifetime! - Our experience in Tofinis Apartment hotel was wonderful! We went for over a week in September 2025. The unreal 30 degree weather was sensational. Besides the views this hotel was immaculately clean, beautifully decorated and massive in size and quality of living, having every facility imagined available! The standard of everything from the food to the drinks to the pool and the water park was immaculate. The food was exceptional every night, really tender meat and various options to choose from to suit any taste buds. We have never been to an all inclusive place that the food was this delicious, genuinely Michelin standard taste. We couldn’t have asked for a better group of staff, they were extremely helpful and a very friendly. Lenny the bar manager was constantly on the ball and meticulous. Ghanni the reception manager was very welcoming, diligent and warm always giving superb direction. Prince and Shuh specially were outstanding bar staff, very efficient with drinks and very chatty. Kids club animator Hermani was the sweetest person I’ve ever met, so caring, kind, and brilliant with entertaining the kids. She’s so smiling and so greeting to all. We became great friends with all these members of staff specifically, making the experience so special, enjoyable and inviting and we will always remember this remarkable holiday because of staying at this magical place “Tofinis Apartments”. The entertainment at night was great! The cleaning staff were consistently making the rooms daily. The cleaners were the hardest workers ever, spotless cleaning. The air conditioning was brilliant, not dusty like you typically get in places, very new and circulating fresh air. The waterpark was incredible, having such fun rides of all slides you’d want! Very spacious and deep pool perfect size and depth. 5 minute walk from beautiful beach and central to port. 2 minute walk to stunning scenery of love bridge. We still talk about this holiday and would be delighted to come back to experience it again, it truly was the holiday of a lifetime! Definitely would recommend to anyone seeking a luxury experience get away in the sun, this hotel is the place to be! Thanks for this memory forever, Danny and Aisling, your Irish friends❤️❤️
• Navigate21536255599 (2/5): ❌ Warning for travelers considering Tofinis Hotel, Ayia Napa ❌ - We stayed at Tofinis Hotel from October 8–12, 2025, with three young children and my elderly parents. Unfortunately, our experience was extremely distressing due to the unprofessional and aggressive behavior of one of the reception staff. On departure day, the staff member shouted and threatened my husband in front of our children causing significant distress. The hotel management failed to address the situation adequately, leaving us feeling unsafe and upset. Families with children or elderly relatives: please think carefully before booking.
• Roving61225513433 (6/5): Clean hotel - Accommodation: We stayed in a 1 bedroom apartment which was basic but very clean, maids lovely and room serviced daily. Basic facilities like fridge and utensils etc everything you’d expect. Balcony was small and barely room for 2 people to sit. The apartments are behind the water park so view not brilliant and the access path from main hotel wasn’t great, felt out the way and not lit well. Hotel and facilities: pools great, tho a little cold but to be expected. Aqua gym at 11am fantastic though this was the only real highlight from animation team. Kids disco short and basic but did the job - though not on every night. Water park fab and something for everyone ( our daughter was 6 and only 2 slides she couldn’t go on). Warning on the double ring slide, I got a black eye as we hit the water and the ring wasn’t inflated enough so I flew forward and hit her head. A struggle for sunbeds and some began to be removed as end of season. It did feel a little like some of the staff were done with the season and some were rude. Food: great selection, can’t fault it for an all inclusive. Themed nights so plan around them if going out for food on any night, Italian and international nights were great. Seperate kids bit that always had chips, nuggets, fish fingers and pizza. Drinks were awful, juice was all concentrated sugary stuff and beer wasn’t the best. Be warned you have to pay €2 for slushies, crisps, nuts, candy floss etc Very busy and noisy. They closed one restaurant half way through so all meals in main restaurant. Breakfast fresh omelettes and the usual selection, coffee machines not too bad! Pool bar iced coffees were amazing and shout out to Lisa the barmaid! Overall, it’s a nice hotel, really clean and fresh but it felt like we were an inconvenience at points as staff were ready for the season to be over. Evening entertainment could have been better though I imagine in peak season it would have been very cramped.
• 114shanellem (4/5): Poor experience - Extremely well travelled family and very rarely leave negative reviews. However. This hotel seems to be one thing after another!!🙄 Maid is so rude and poor at cleaning ( we usually leave tips), pools closed on multiple occasions within the water park and reception staff are literally there for the income and not actually the care of the customers, as a Cyprian myself this is very heartbreaking…
• Freedom56186155468 (10/5): Comfort at the Tofinis Hotel. - Pambos and the entire staff at the Tofinis Hotel made every effort to make our stay there wonderful, and they succeeded!!!! From the moment of our arrival to the hotel to the moment of our departure we felt that we had received warmest of welcomes and sincere sadness upon our departure. I highly recommend this hotel to everyone travelling to Cyprus.
• danielpF3411TW (4/5): Can do better - To be honest I’ve read the the reviews and on personal experience I’ve got to say the pool great, splash park only half open, food average at best drinks are cheap proper cheap cola And customer service is nonexistent unfortunately I’m here another week my advice can do better I’ve been coming to Cyprus 30 years
• Martin (8/5): Tofinis is a good place to stay. - Went with my wife and two kids. A 6 years old and a 2 years old. We arrived quite late and the receptionist was very kind and welcomed us
• dominikb747 (10/5): Great stay - Great service and super nice staff. Nice rom Nice main pool Great splach pool area a little worn. Missing some one and two person rings for the slide… Lunch was ok. Great som days. Finner was always Good with new team every night.
• Quest55109954063 (10/5): Awesome first time on Cyprus - Very nice hotel for families but also nice for couples. We had a nice room near to reception. Clean everyday, with fridge and kettle. Food was very good, everyone can find something to eat. Location was awesome very close to bus stops so you can easily plan your trip around island. Beach nearby not that crowded as Nissi Beach. We will come back for next holiday, Cyprus is great place for holiday :)
• 290612 (10/5): Staff are great - We are currently staying here! The hotel is great. The staff are lovely. The restaurant staff are very kind and helpful and the kids club staff Natalie and Himani are great and so kind and welcoming! They are so kind to our little boy and play with him
• amygQ3987DD (8/5): Kids ideal holiday - Just return home from a week here. After reading some of the poor reviews I was a bit worried about what we booked but I always find this on hotel reviews. Location A little bit further out then we normally go to but just hopped on a bus €2 to go anywhere in Ayia Napa. Or a 15 min walk into the main bit. Hotel Was brilliant for the kids. Water park/pool was everything they could want. Yes there could be a little improvement a few things need a bit of tlc but the kids don’t care. Rooms Pros and cons to these. We booked a family room with sliding partition. Excellent size there was 5 of us. So a double bed bunk beds and a cot. . The aircon was crap didnt cool the room down. Hairdryer in the room cut out after about 30 seconds. Kettle had a crack down it so boiling water poured out everywhere . Rooms were cleaned daily but bedding was only changed once. Nit great when your hot sweaty. Food and drink , Food was brilliant. Excellent choices, people who don’t find anything to eat must be seriously picky. Drink was terrible. Cheap and nasty. Alcohol had no alcohol in it . Which was a let down really. Staff The lady in the water park bar was a bit rude and miserable. But All the rest helpful especially the guys In the restaurant, So polite and quick to clear up. Entertainment, We stayed in for two nights one of them didn’t have anything on at all. And the other was a kids disco and karaoke. And it was all done by half nine at the latest so that was poor too. But then I’m not really one for staying In. All in all we had a fab week we enjoyed it. Would definitely return again.
• ChrisN2287 (6/5): Nice food and facilities awful management and TUI staff - Nice hotel and pool, breakfast not the best but rest off meal times are really nice. Water park his brilliant. Just be careful around the pool for some strange reason they don't have lifeguards in till 10 an I literally watched a boy drowned an had to have CPR of a nurse that was there.it took lifeguards 10 mins to appear after he was brought back. Wich is pretty scary. The management are really rude to you. But the cleaners and food staff can't help you enough. An if your going with TUI avoid the big Swedish rep he's awful and rude.shouts at people like he's incharge. An 1 last thing avoid ground floor nothing but noise all night from generators
• Omri (6/5): - .
• CatherineEllis (10/5): Great Hotel - I can not praise this hotel enough. On our First day, a boy we was with had a heart attack due to underlying medical issues this caused him to fall into the pool, A woman pulled him out and started cpr, lifeguard took over and then a woman who was a nurse asked if she could carry on. the boy is now fine thanks to the quick responses of all the people around, hotel management then continued to take food and gifts to the boy and his mum in hospital. We was at the hotel for a wedding. As the maid of honour I made multiple requests from the hotel & each request was granted & they went above & beyond. I would 100% come back. the management team will do what they can to help u.
• K1164VJbradleym (2/5): AVOID this hotel - Worst experience ever had at a hotel the harassment from staff called Philip for receipts to sit at pool is a joke some people needing to show them twice and the managers seem to think he’s doing his job would never recommend this hotel to anyone, a kid drowned the same day and lifeguards never jumped into help a English women had to save him by doing cpr as life guards ran away to find someone that knew what were doing would avoid this hotel.
• krzysztof_749 (10/5): Great stay at a great place - Tofinis was a very pleasant place to stay, great point for further expeditions and wonderful hotel to rest between trips. The strong points of the hotel was very tasty food (each day something else during the evenings), wonderful service and the presence of aqua park (both kids and us had a lot of fun!) Exceptional thanks for the animation team (Natalie, thank you for your energy! 😊), your involvement had significantly improved out stay!
• 634gemmap (10/5): Brilliant stay, great staff, a credit to the hotel - We have just left here after spending a week here. We were a little apprehensive at first due to other reviews however we need not have been Hotel room Hotel room was clean and ample for 2 adults and 2 children. We overlooked the waterpark. Maids came in daily to clean and freshen up the room left towels and changed sheets as and when needed Food I am unsure as to previous reviews moaning about the choice. Im not sure what more people would like. Every night and lunch you had staples such as various salads, breads, soups and your nuggets and chips. There were themed nights such as cypris night, bbq, Italian and fish night (least fave but I dont like fish) there was always lots of choice from meats/pastas and things being cooked on the grill. Lots of choice of deserts too. This was the same at lunch and dinner. Breakfast was salds/toast/bread/meats/cheese and variations of sausages eggs, omelette, bacon, waffles, beans etc. All the food was lovely and fresh. No complaints here. Staff Cannot fault the staff. Especially in the restaurant. Always friendly, attentive and helpful. The lady on the waterpark bar though needs to tell her face to smile. She didnt crack one nor say a word and actually made you feel uncomfortable when asking for a drink. If you want a cold coffee with milk make sure you ask for a frappe with milk and sugar if required. Waterpark and pool Great time here. No issues. Few tiles missing however I know its towards end of the season and I would like to think this would all be rectified when closed. Always beds around the waterpark, but never any around the pool. They were gone by 9.03. No issues for us though as we preferred the waterpark. I wouldn't however like to go in the height of summer and not get a sunbed Entertainment Again, we didn't have an issue with it. Cyprus nighr was good as was parrot show and magic show. Kids disco prior. Yes entertainment did finish for around 10 ish but again didnt bother us. We just went to chill in the bar area Drinks Drinks were hit and miss. The soft drinks were very sweet and alcohol drinks were either too strong or sweet. Again didnt bother us we just informed staff around the alcohol and they were happy to change it..I found the lemonade the less sweetest of them all Area The area was lovely. We went to Vyrissi Beach in Protaras which was beautiful. Also did waterworld and the Black Pearl boat trip all of which were brilliant. All these and other places of interests/beaches are easily accessible on the bus which runs every 10 mins and stops right at the side of the hotel. 2e for adults and 1e for children. Can't fault it. We also went to a brilliant Cypriot nights at Opas Tavern. Fantastic night, great atmosphere and great food too. Overall we had a great holiday. We wouldn't come in the summer holidays as we feel it would be far too busy and we would be unable to enjoy it as much as we have..beginning of September is ideal for here and also for waterworld which was extremely quiet. The hotel is a mixture of families such as Russian/Polish/Romanian. We did find some of these quite rude and didnt seem to have any manners, possibly a culture issue though. We will definitely be returning at some point. The staff are a credit to the hotel and they all work their bums off to ensure people have a good time. As the saying goes though as always, you cant please everyone. Thank you for a brilliant stay and keep up the good work :)
• Q8556WJnicolaw (2/5): Not All Inclusive at all - Arrived yesterday, cost a small fortune already, water is not included, alcohol free beer is not included, even slushes for children not included and that’s only what we know of so far 🤣. Shame really as hotel seems nice.
• Babybellesxxxx (8/5): Good hotel, good food, use the buses - excellent location for ayia napa - Just back from here - family with 15 & 12yr old. Our room was not huge, had a comfortable queen size bed & bunkbeds all in one room, ideally we would have like a curtain of divider to separate but it was fine for 7nts. Balcony was small, only useful for drying towels. If I could have upgraded to a large family room then I would have but booked last minute. Wardrobe was adequate but nowhere to store suitcase. Bathroom was not the best, every morning it a 'smell' to it & was quite small but the shower worked well. We went All-inclusive with the view that we'd eat out a few times. However we found the food to be very good choice & quality. Every night there was a theme & then the normal kids options were always available. The staff worked extremely hard & it was always clean & tidy in the restaurant. We all loved the food & my fussy kids always found plenty on an evening to eat. Breakfast was also excellent & lunch times in the pool side restaurant were also a pleasure with a fabulous choice. These people complaining about the food must just be eating chips & nuggets as honestly the choice was amazing. Pool was a good size, never had issues getting 4 sunbeds at main pool as long as I went down before 8am to read my book. Unattended toweks & belongings were removed by pool stuff prior to 9am & put it the lost property- hilarious to watch especially when families all decided to go off to Breakfast for over an hour together. My boys enjoyed the Waterpark, it opened at 10am & is just near the main pool. Beds were easy to get in there if you went by 10am. Some parents need to take responsibility for their little ones as loads climbing up slides in toddler area but the main flumes were well supervised. Pool bars were friendly & efficient, I loved the cocktails & hubby said beer was good. Kids never complained over the juice or fizzy drinks. Also could spirits in the lobby bar & take into the restaurant for dinner. We would go after 8pm to dinner as it was quieter. Snack bar (in pool side lunch restaurant) stayed open 3-5pm. No food can be taken out of the restaurant around the pool which is a good things as means it's all tidy without half eaten plates hanging around. Entertainment we didn't bother with as went out the hotel evey night into ayia napa, 10 mins on the 102 bus into the square & get 101 bus back. We opted for 5 day bus pass purchased from the driver on 1st trip (cash only) & made the most of seeing around the local area. Ayia napa itself is very family friendly & my teens thought it was wonderful to be out on an evening. We also went to the fair & visited Protaras & Nissi Beach. Local beach is down the steps near the hotel shop - and 5 min walk & has lovely clear water. A must see near hotel is The Bridge of Love, go at sunset, it gets busy but is a must see. All in all a wonderful holiday & it is what you make it, I noted many people didn't go out much & preferred to laze around listening to their kids moaning all day, if you stay in the hotel of course it's going to get repetitive. We would not hesitate in coming back to this hotel (as long as we could secure a larger family room)! No staff were rude, all were friendly & very good at their jobs. The only thing that let it down was the odd family thinking they owned the place with out of control kids but you get that anywhere.
• F7325XJlauras (8/5): Fantastic holiday - Amazing hotel, food was incredible, staff were attentive and everything was always clean and the animation team were fantastic the kids activities and evening entertainment were amazing. The only cons we found were snacks (crisps, ice creams, slushies from the bar were all extra cost and not expected when you have paid all inclusive) No where really to sit and relax except reception if you wanted to get out of the sun.
• X2472NXiwonap (10/5): Review - I really liked the staff and the food I also really enjoyed the pools and all the slides. Overall it was a very good experience
• Vacation22382631518 (4/5): Terrible - If you have booked this Hotel I would seriously suggest changing it while you can. We stayed just 1 week. I travelled with my mum, sister and 4 children between us aged 1, 4, 8 and 12. Arrived late at night around 1.45 am when checking in was all given a wrap up packed lunch that I can only describe as prison food. Hard bread with a cheese slice and salami on, bruised bashed apple and stale cake. Absolutely no sunbeds the first few days by 7am and the water park you have to que from between 9-9.30 to get a bed for 10 all the beds are gone by 10.01 people running and pushing or sending their children in front, snatching beds never seen anything like it. The last 3 days bed around main pool still available till around 7.40. My main concern was the pool and lazy river it was so cloudy like soup you couldn't see you hands in it I went see the Tui rep about this who just said yeah we have had a lot of people complain but there is chlorine in it and the manager said its because of all the sun cream. Im sorry but what a load of rubbish we go away 3 times a year and never have seen a pool like that. I also contacted Tui on my app but again wasn't really bothered. My son was ill on the 3rd day crying with tummy ache I am sure it is from the pool. Even if a pool has chlorine in it shouldn't be cloudy. Lots of complaints about ear infections on the 5 day my nephew who is 4 started with belly ache and all the way home had sickness and diarrhea and while writing this review we have only been home 5 hrs the 1 year old has as well. The entertainment is shocking the odd night around poorly put together childs disco or show of some kind that last for 20 min in a canteen. The magic show man was chucking sweets into the audience and some of them had nuts in. 2 out of the 4 children we had with us have a seriously bad nut allergy. Lucky it was my son who got the sweet he spat it out I took it reception who didn't really care and said it was an outside company they got in!! Drinks are awful not even branded post mix fizzy drinks. Food is average but always cold. I would never return.
• U822HFtracym (2/5): Avoid like the plague - AVOID AT ALL COST! Staff were rude and unhelpful Rooms were dirty a family room was a double with a camp bed! The beds made me itch I slept for prob 3 hours whole week I was there!! Think bed bugs ! Food drink disgusting we ate out everynight and brought drink from the shop! I ate from the hotel felt sick ! Rooms and hotel nothing like the pictures! Room key constantly broke! Pool was so Mercey!! Every one was moaning ! No entertainment most nights! Last at the bar near the kids pool was so rude so many people were telling her about her attitude, waste of 4000 and the 1000 I had to spend to eat! Never return nor recommend
• judypops (2/5): Miserable hotel - Ok we arrived at The hotel to be dropped at some shop the driver didn’t help unload luggage we then had walk up a steep hill this was our honeymoon we finally got into the room where I had requested a shower as my husband is disabled we had a bath with a over head shower that went all over the floor this was dangerous as my husband almost slipped more than once my sister was in the room next door she had a walk in shower after 3 days of going to see the rep and reception team we were able to swap rooms I was dismissed by 1 staff member on reception who was very rude the 2 drink policy is absolutely disgusting when there is a party or a larger family you then have to go and queue again. Entertainment well another joke it was over before it started . Staff the most friendly were Philip the pool guy Lisa on the bar and the old guy and the lady with a pony tail in the restaurant.the bar manager miserable. Sunbeds there is nowhere near enough sunbeds for the amount of people staying at the hotel my grandson nearly got crushed when the gates opened for the water park as the adults didn’t care as long as they got a bed but dosnt help when other guests from outside pay to come in for the day . All inclusive lol what a joke the kids couldn’t even get slush (ice) without paying and bottles of water ,also in your room you got a kettle but no milk, tea,coffee or sugar sachets would I recommend this hotel to people absolutely not a chance oh and apparently it’s a 4⭐️ I would give it 2 and that’s being kind.
• Freedom01772352883 (10/5): Recommend! - We’ve been here for a week and we are really satisfied! Tofinis has a great location — there are worth visiting Sculpture Open Park and two bus stops around 2 minutes away from the main entrance and souvenir mini market under the hotel. The beach is also not far away. Very close there is also a beautiful Bridge of Love. Hotel is divided into main and studio sections, studio section is located a little behind the main. The staff was very helpful and resourceful - we really appreciated that when at the beginning of the stay, they gave us a map with nearby attractions and explained how to get there. When it comes to food, it’s simply delicious! What’s a plus, there are themed evenings which means that there is a different cuisine everyday, you can try e.g. mexican or asian. Only breakfast and lunches are a bit monotonous. Huge thanks also go to the animation team for making our stay better and enjoyable - Natalie and Victor are very positive and open people with a great attitude to others who organize a lot of entertainment, both during the day and in the evening for younger and older. Me and my friend especially enjoyed their aquazumbas! In summary, I highly recommend this hotel.
• victoriarQ6487SH (6/5): Was ok, wouldn’t rush back - So first thing… food is brilliant. Can’t go wrong with it at all. It was varied and always hot. Have three fussy kids and always something for them to get. Downside would be the family room was tiny. There was 5 of us and clearly just shoved another bed in what would be a family of 4 room. There was no space for clothes, suitcases, lilos, shoes and they never accommodated enough towels. It was very cramped. Clean but cramped. Another downside was the pool. It was easy enough to get sun loungers. But the pool didn’t open till 9am and shut at 6pm and they were strict with this as well. At the height of summer it was still hot at 6pm so to be kicked out by 5.45 was frustrating. The water park didn’t open till 10am, so again missing that time of an early morning swim or evening cool down.
• 439aniaw (10/5): Tofinis Hotel Review - This hotel is the best! Very good staff and the food is really delicious! There are the best animators especially Natalie and Victor - such kind-hearted people!
• 727despinad (10/5): Fantastic stay! - We had a fantastic stay — perfect for a family getaway! There was a wide variety of food, especially at dinner, with different cuisines featured each night. The kids absolutely loved the water park, which is surprisingly large for a hotel. Our room was spacious for two adults and two children, very clean, and comfortable. All the staff, from housekeeping to management, were incredibly friendly and always happy to help. Highly recommended!
• F1321SCnicolab (10/5): Spa at Tofinis Hotel - I went to Tofinis 1st August 2025 for two weeks and had a wonderful time. I’m writing this review primarily about the spa at Tofinis. Maria was an amazing therapist. I had three treatments during my time at the hotel including a facial and a hot stone massage. They were the most relaxing, fantastic treatments I have ever had. Maria put me at ease and explained exactly what I’d to do when I arrived. The rooms are gorgeous and relaxing. I never felt rushed and hurried to leave as you do sometimes in these places. I would like Maria to get the recognition she deserves as a wonderful therapist. Thankyou Maria for making the time in your spa so lovely xx
• nnnz2025 (10/5): 5/5 Stars 🌟. - Tofinis Hotel was such a pleasant stay… Beautiful hotel with helpful staff. Animation team were incredible (Natalie, Dominic, Victor and Hemani). All were great with the kids and us adults. Super friendly and approachable. Made the stay there a lot better. Entertainment was super fun too, Bingo, Mini Disco and Aqua Zumba were great fun, the team hosted the events so well. The Housekeeping was really good, rooms were made up very well every day. Would 100% recommend and would 100% go back.
• W2978UYmariannad (10/5): Clean, Comfortable, and Full of Flavor - The hotel was spotless, with polite and helpful staff. The food was excellent, with rich flavors and great variety. Overall, a very pleasant and beautiful experience that I would love to have again
• harrysZ1755FA (2/5): Avoid This Hotel – Disappointing in Every Way - Our stay at this hotel was extremely disappointing from start to finish. • The room key was constantly broken, meaning repeated trips to reception just to get into our room. • Mornings were chaotic, with guests literally running for sunbeds and even knocking into children in the process – completely unacceptable and unmanaged by staff. • The food and drink were very cheap quality, far from what you’d expect from an “all-inclusive” package. • Staff at both the bar and reception were consistently rude and unhelpful. • The cleaning staff clearly didn’t do a thorough job – our room was far from clean throughout our stay. • Entertainment was awful, with little effort or variety. • To top it off, they even tried to remove our all-inclusive benefits early simply because we booked through a different company. Overall, this was one of the worst holiday experiences we’ve had. I would strongly recommend looking elsewhere if you want a stress-free, enjoyable trip.
• Exploration776626 (4/5): No thankyou! - Definitely not a 4* hotel, borderline 3* at most! Waterpark is great for the kids if you want to sprint for a sunlounger at 10am, the main pool no better, they say no reserving sunloungers before 9am but by 7am none left in sight! The cleanliness of the rooms is awful, in our two week stay we didnt have our bed sheets changed once! They don't come every day either to change bedding, towels and toilet rolls! Had to nick them from a WC If you're German/Russian you'll love this hotel, do not recommend UK holiday makers, breakfast is poor but in all fairness lunch, snack bar and dinner is a better menu. The drinks are very concentrated so make sure you have lots of ice! Do not go all-inclusive! Full board at best! Animation team try their best but non existent, entertainment is atrocious! Plus side is the bus service outside the hotel that goes to Ayia Napa, Protaras, Pernera etc and supermarket underneath.
• Verified traveler (10/5): -
• rufflen (8/5): Lovely hotel for a family - We went here at the end of July for 7 nights as a family of 2 adults and 2 children aged 11 and 14. The transfer from the airport was 45 minutes going and about an hour and 10 on the way back which is what we were expecting. The food at the hotel was excellent! Cooked fresh each session with a wide variety throughout the day split into breakfast, brunch, lunch, snacks and dinner. There was a great range of food. Each night was a different theme which were featured dishes, but there was still a variety of other foods. The pools were really good. You had to be up early to get a sunbed by the big pool. To get one in the waterpark I had to queue from about 9.30 until the gate opened at 10 where I then had to run against all of the children that had pushed in last minute to get sunbeds. All sunbeds were gone by 10.03 each day. There are not enough, but you can usually secure a table and chairs by the pool bar. The beach is a 5 minute walk and is really lovely. You can get a bus or taxi into Ayia Napa where there is Luna park- a big fairground which is really good. There is minimal entertainment in the evening which is a shame as sometimes you feel like there isn’t much to do after about 10 pm in the hotel itself. The staff are really nice and work really hard!
• HX1978 (6/5): Very good hotel but management of sunbeds desperately needs improvement - Honest (long) opinion from an Irish family of four who stayed for 2 weeks Health & Safety This was the most important issue for us. The lifeguards were on the ball and there were plenty of them covering the waterpark, and they acted quickly when kids were bold or hogging the rings. Our kids safety and enjoyment were a top priority, and the lifeguards played an outstanding role. The lazy river has many blind spots, but I often saw lifeguards walking the area, which was very reassuring. The water was a bit murky at times and I think that is down to the huge influx of people that come in, esp outside visitors. Food & Drink Marios is a godsend to Tofinis. He and his team went above and beyond for us by tailoring meals to suit our child’s dietary needs three times a day. We’re forever grateful for their support. The catering staff overall were friendly and on hand to take away your plate or clean any spillage. I’m honestly surprised by the negative reviews about the food; there was a wide variety and plenty of snacks, so no one went hungry. Bar staff were generally lovely, esp Iskrehan and Joanna. I made a point to tip them and the staff regularly. Kids were happy with the drinks. Entertainment It was grand. Some of the complaints re entertainment we read from other parents were a bit OTT. This is a family hotel for young kids! One good addition would be a chill-out room or meetup space for kids aged 11–17, esp those who are on their own. Our older child eventually made friends, but often just as other families were leaving. Waterpark There aren't enough rings in the waterpark and some visitors were quite rude by ignoring others who asked them to share. A major issue is the large number of outside visitors who use the facilities. This creates pressure on sunbeds and seating. Around the bar area especially, chairs were regularly taken by guests/visitors throwing bags and towels to “reserve” them. Tofinis needs to either stop visitor access or drastically increase the entry price for outsiders because it is jammed packed with far too many people. Right now, anyone can walk in, which felt a bit unsafe at times esp from kids with behavioural issues and adults/parents who didn’t give a damn about queuing or sharing the rings. Again, lifeguards did their best but there are too many people in the waterpark. I think the lazy pool area could be better optimised to allow for more sunbeds. I found the purple and white slide a bit dangerous and felt I could fall out at any moment when I went down on it. I wasn’t the first to comment on that and I read a review in Tripadvisor who said the same, so I think the hotel should look into raising both edges a little to ensure nobody falls out. Sunbeds This was a huge let down and the hoarding of sunbeds is out of control. For the amount of money we paid, we expected to relax and not feel stressed every morning trying to find a sunbed but that wasn’t to be for us. Sometimes we got no beds at all! This was shocking considering the TripAdvisor reviews were very positive around June (early July), but it makes sense now that mid-Jul to end of July is the worst time to source sunbeds at Tofinis. To be fair, a Service Officer did begin removing towels from unattended beds each morning around 9am, but the system needs more structure. Large groups should not be allowed to hoard multiple beds when only a few people actually use them. I spoke to an English multigenerational family of 8 who were hoarding sunbeds daily for each of their children ranging from 7 to 18+. Does a 7 yr old really need a sunbed? I also laid beside an English woman in her 60’s who reserved 6 sunbeds when it was mainly her husband and daughter who spent the day there. There was 7 in her party but those 3 beds remained unused for most of the day. Many parents I spoke to agreed that a family of four can easily manage with two beds. Again, the situation was worsened by the number of outside guests also taking up sunbeds. Last week, I was about to take a free sunbed, and two women from outside the hotel rushed to grab all three in the row, one of which they just used for their bags! We met another family who spent their whole holiday sitting on chairs near the waterpark bar because they never got sunbeds! The hotel needs to review the management of sunbeds and with a few tweaks and rules could make huge improvements but it must be stressful for the lifeguards to manage the huge influx of people who can frankly do what they want in the resort. Suggestions Kids & Teens: Create a meet-up/chill-out room for kids aged 11–17 who are travelling alone or want to make new friends.   Waterpark: Increase the entry fee for non-residents of Tofinis for all of July Provide more rings. Add more sunbeds around the lazy river. Higher the rims in that purple and white slide. Sunbeds: When a family checks in, the hotel should assign an entitlement of sunbeds per group, based on family size and children's ages i.e. families of 4 with kids under 14 could be allocated 2 sunbeds per day. These allocations can rotate or change daily to ensure fairness across all guests. Each bed could be numbered, and families would know which ones are theirs to use that day either by room number or a simple daily list at reception desk. A Service Officer could then monitor usage each morning using a basic spreadsheet system. This would help stop large groups from occupying far more beds than needed and eliminate unnecessary stress for other Tofinis guests. Yea, it may mean you won’t always get your preferred area, but compared to the current free-for-all, this would be simpler, fairer, and less chaotic Or Offer premium paid zones or guaranteed family sunbed packages Or Implement morning/afternoon time slots Or Adjust hotel pricing to ensure every guest has a sunbed. Overall, we had a great time. This is a really good hotel and a fantastic waterpark but the sunbed issue was a shocking disaster. Fix that, and this hotel would be close to perfect.
• Newb9392 (2/5): UNENJOYABLE - Sunbed situation ruins this hotel, people are literally running and fighting over sunbeds can’t get one around the hotel before 9 as towels get chucked off if you go for breakfast before 9 then to Que at the water park at 10 for a bed for everyone to just run we go abroad 3x a year and I’ve never ever experienced nothing like this in my life hotel seems very over crowded and nowhere near enough beds ruined the holiday to be honest can’t fault the food or drink but when you can’t even get a bed to sit on it’s no enjoyable holiday. Pools also seem very murky and not maintained much, such a shame because can’t fault the rooms, hotel its self and the service from the staff is faultless.
• natashamR2145BV (10/5): - Animation team are great so far and its only day one. Drinks on all I ciusive are lovely so far and all team are friendly and smiling :)
• Missmos1 (8/5): - We stayed here from 13th July until the 20th July. When we first arrived it was pretty empty and getting a sunbed around the pool wasn’t a problem, by the middle of the week we noticed a big influx of people arriving and the only sunbeds left were around the waterpark, further towards the end of the week even the waterpark beds were gone, so be prepared to get up early and occupy the beds as you cannot leave towels unattended as they will be removed. The hotel does not have enough sunbeds for the amount of guests. We stayed in an apartment, which consists of a lounge area, with kitchenette. It had a small hob, sink, kettle, microwave and toaster. It had two sofas beds and a bunk bed, it also had a bedroom with a huge bed , dressing room and huge built in wardrobe. table and chairs and a TV. The balcony we had overlooked a car park and was quite small, it also had no shade, but it was quiet and we didn’t hear any quads as other people have mentioned. The apartment was adequate but we had problems with the pressure in the shower on several occasions and a leak from the shower base that we had to use all the towels on. We often had to go and shower in the shower room on the ground floor near the indoor pool which was a bit of a pain. Reception are brilliant though, when reported, they dealt with it straight away and if I requested more towels, they were delivered to my room within 5 mins. Waterpark is good, we never had to queue as it was fairly quiet but they don’t have enough inflatable rings for lazy river or slides, so you’re often waiting to get one. Waterpark has a bar as well. You can hire an iron for a 20 deposit which you get back. You can hire pool towels, but I do not know how much they were as we did not use them. The hotel is well kept and we found the food to be lovely and did not have to eat out at any time. I will miss the chicken curry they did!. There is a beach situated down some stairs opposite the hotel and it’s lovely. And a bus stop just outside which will take you to all the hotspots. 2 euro for adults and 1 euro for child. We did not like any of the drinks, they are very very sweet, we found adding water to them made them more bareable. I recommend visiting fig tree bay and Green Bay beach! They are outstanding and stunning!!! Like crystal clear water and beautiful sand - no seaweed. Protaras is a must as well, the strip is much better than aiya napa, the love boat is a good place to go of an evening. The love bridge is literally around the corner from the hotel - worth a visit. The entertainment is until 9:30pm and isn’t great, not too much goes on throughout the day either. However, we always went out of an evening so didn’t stay around the hotel. We throughly enjoyed our visit. For the price we payed we couldn’t have asked for anything more.
• jennykC7326JH (10/5): Great hotel, staff, food and pool/waterpark - We had a fabulous holiday here, hotel is very nice, pools and waterpark were great. The food was lovely, party of 7 and 3 with restricted diets but enough to satisfy them. Lovely themed nights, Greek, Italian, Asian and more. Some nice cocktails and must give praise to Iskren the bar manager, so hardworking and a really nice guy. The team on the main pool bar Efim, Elizabeth and Lenny were fabulous and really looked after us. All staff we encountered were pleasant and couldn't do enough for us. The only thing missing for is was the evening entertainment. Think they need a few singers, bands on but didn't bother us too much as we had very full days and went into Tommy's pub in ayia napa too. Overall fab and we would come back
• K4611STcatherined (10/5): - Great for children, fantastic water park with safety in mind. Lifeguards everywhere who are all amazing and take no nonsense. Food is absolutely amazing. Choices for everyone all the time. All the staff are great. Bar staff were amazing. The bus stops are right outside the hotel for both directions, so easy to get anywhere, and the statue park is across the road. The only thing I would recommend, is for pool towels, ask for a receipt at reception when you put deposit down, as I was charged twice (€8 for 4 towels so paid €16 in total). €2 per towel plus €10 deposit which you get back. Overall would definitely go back with the family.
• M980HRsaraht (10/5): Holiday - Amazing holiday Lovely bar manager and team ⭐️⭐️⭐️⭐️⭐️ Also the entertainment team ⭐️⭐️⭐️⭐️⭐️ We all had an amazing time
• Scenic37214846911 (10/5): Very good food and really nice weather would come back here 100% - Good fun, staff are amazing, bar men are brilliant l, shout out to Victor brilliant lad and also Dominik , Iskren, brilliant people I have met that are staff I would highly recommend tofinis to friends to come back here
• jeanbN1319MH (10/5): Verden good - The beetpoong is verden fun an the staf are verden sweet and great. Verden good hotel we are happy to be here and the hotel is great
• _V2995UC (10/5): Amazing - It was amazing i really loved this hotel and it is one of my top experiences of Cyprus i would love to come visit here all the time
• O8269QJharrym (8/5): Frendly receptionists - I would say it was good but when we came here those who was in the lobby was a bit rude and it was like they didn’t want is here.
• G461QYtravism (10/5): AMAZZZING - This hotel was amazing the waterpark was massive The food was amazing aswell The beds were comfy ……..……………………………………. E
• samanthagC4568DA (10/5): Great holiday thanks - I’ve just returned from an amazing 10-day stay at Tofinis Hotel and I can’t praise it enough! The staff were incredibly helpful—from the restaurant team to the cleaners and bar staff, everyone went out of their way to make sure we had a great time. It was also clear they took safety seriously, especially keeping an eye out for children who might be upset or wandering without an adult. I travelled with teenagers and they had an absolute blast—from the fun water park to the themed food nights, there was always something going on. The on-site shop was also a pleasant surprise—very reasonably priced and stocked with all the essentials. If I had to offer any constructive criticism, it would be that the parrot show felt rushed, which was a bit upsetting to see, and the poolside music could use a bit more variety (it did get a little repetitive by day 10). That said, these were minor issues in an otherwise brilliant holiday. The hotel was spotless, the staff attentive, and the whole experience was exactly what we needed. I’d highly recommend Tofinis Hotel to families looking for a fun, relaxing getaway!
• PiaH449 (8/5): We had an amazing holiday - This hotel has a beautiful location and only 5 minutes from centrum. The beach is gorgeous. It’s perfekt for families. Every day some of the staff came to the pool and teaches the guests water Zumba. I loved it so much. They had an amazing energy and humor. I will miss them a lot. If you choose this hotel you will have an amazing vacation
• aleksandrakH1209DD (10/5): Julita - Poland - I rate the holiday as successful. I liked it very much. The food was great, every day a different world cuisine. The place is atmospheric, close to the center, the Blue Sea. Greetings to Animatroka Natalia and the bar manager. Thanks for the great animations and delicious drinks. It was a shame to leave.
• Podroznik_PL2000 (10/5): Fantastic place to stay with family - Hotel Hotel with a water park. In my opinion, it's ideal for families with children. The hotel is located on the outskirts of the city – just over a kilometer from the main city street with restaurants and a seaside promenade. Nearby, there's a sculpture and cactus park – perfect for an evening stroll. It’s situated on a hill, which offers great views, but the incline is quite steep and you can feel it in your legs, especially in the heat. There are plenty of taxis and buses for those who don’t enjoy light uphill walks. The sea is quite close as the crow flies, but the terrain slope makes a difference – there’s about a 50-meter elevation drop to sea level. The town is fairly large, with nice spots, including an amusement park. Supposedly there are many clubs, but since we were there with kids, we didn’t explore that scene. Beach The beach is public, with only (paid) municipal sunbeds and loungers available (€2.50 each). The beach is nice, with lovely views. Interesting rocks to walk on. The beach has sand, not stones. We went there in the evenings, as it was too hot for us during the day. Rooms We stayed in the apartments, outside the main building. The room was nice and spacious, with two separate areas and a lockable bedroom. A large balcony. It was quiet and comfortable, though we had to walk to the main hotel building for meals. Restaurants The food was excellent, especially the themed dinners (Italian night, Asian night, etc.). The menu catered even to picky eaters (nuggets and fries). Lots of tasty salads and vegetables, meats, fish, pasta – always something warm. There was even sushi and tortillas – no one went hungry. Several types of drinks, and three types of wine and beer available for self-service. I was hoping for more variety in the fruits – but watermelon, pears, apples, and plums were always there. Interesting desserts and cakes, slightly different each day. Breakfasts (which I often skipped as I was full from dinner) and brunches/lunches were rather standard and quite similar. The staff was very active and helpful – well-organized and disciplined. Water Park The water park really is as good as it looks in the pictures. It was actually the main reason we chose this hotel. Six slides with varying levels of intensity. One requires swimming skills. There are height requirements. Some slides use rafts, some don’t. Both single and double rafts are available. There’s also a “lazy river” nearby, where the kids spent most of their time. Not far from there is a large area for younger children – also very nice. Plus, of course, a large recreational pool on the other side of the hotel. Everything is close to the bar. The water park was officially open from 10 a.m. to 5 p.m., though it often stayed open even longer. During lunch hours, half the slides were closed, but there was always something running. It got more crowded on weekends, as guests and organized groups from outside the hotel joined in. There were lots of lifeguards and staff with walkie-talkies – they made sure no one went down on top of someone else. They also ensured fair rotation of the rafts, which at times weren’t immediately available. If someone went down and there was a queue, they would whistle and have them pass the raft back and rejoin the line. I really appreciated that – smaller kids wouldn’t have had a chance to get a raft otherwise.
• leighmitchell (2/5): Won’t be returning. - Won’t be returning. Hotel is ok and the sea views are lovely. Food good enough. Staff were mostly nice but some seem to judge how they feel about you straight away which is really odd as they have no idea who you are. Had to take towels to reception after 3 days to change as the maid didn’t change them! Food has themed nights which most was good and something for everyone. Asian and Mexican night was good. Entertainment was poor. Dominic tries his best on his own to see who wants to do activities but the tools he has to entertain people is like playing football with an empty can. Night entertainment is poor. 1 good magic show followed by 2 other magic shows disguised as clown/parrot show showing all the same magic from the previous shows. Finished by 21.30. We might have been unlucky at the time with the amount of Rif Raf guests there the same week but I thought people go on holiday and feel happy and all get along but this was a nightmare chav fest! Don’t get me wrong, im heavily tattooed and up for a laugh but the toxic attitudes and behaviour of the guests there during our stay was disgusting! No manners! Urinating next to sunbeds at the waterpark! Shouting at staff! Which is why I won’t be returning.
• charlottedR6852YB (2/5): Avoid - Avoid at all cost We walked into our room after travelling with dirty Bed linen and holes in cots and the sofa which when I contacted the reception it was changed within 30 minutes but that’s is not the point it should not have happened my daughters travel cot had cigarette holes in it and all dirty again it was changed but as guests this should not have happened. I went to go and speak to a TUI rep the day after and while I was waiting to speak to them the manager of the hotel was screaming and shouting at a hotel guest threatening her. This made me not want to complain of he was listening what was he going to do to me scream in my face I didn’t feel safe to voice my complaints. So I am now complaining through TUI them selves but after seeing him treat that guest like that Which then for the rest of the holiday made me nervous all I got from the TUI rep is that he has a lot of passion for his hotel which I get but don’t speak to guests n that way and verbally assaulting her whatever the problem was should of been dealt with calmly and maybe not in the lobby for everyone to see and hear . The food was ok. The drinks were awful if you like Coca Cola or Fanta they are not apart of your all inclusive they were a cheap version which just tasted like sugar syrup. Slushes for children were not included they had to be paid for. The entertainment is non existent, if your after a good time I was in bed by 9:30pm most nights. I’ve stayed in 3 star hotels. Overall the waiting staff are kind and friendly the water park is amazing that was the only good thing about the hotel and the overall holiday.
• Magdalena (4/5): - I wouldn’t recommend this hotel to anyone. Our room had a very strange smell, a mix of smell old/cologne. The room was quite old and didn’t feel fresh. the food at the buffet was good, everyone in the family like it. Bath towels not included, we had to pay 4 euro for each towel plus 10 euro deposit.
• michaelpC1688GA (4/5): Wont be returning - Went all inclusive, hotel was ok, pool was ok but had scores of local kids visiting which made the pool and slides very busy, they pushed in but I’m niot moaning as they are kids and over excited, food was terrible and ended up eating out every day, refreshments were basic but if you wanted branded stuff I.e Coca Cola you had to pay, ice cream was free but things like cornets and ice pops etc you had to pay for. Staff were friendly Entertainment was non existent. Won’t go there again.
• kafr007 (10/5): Family with 3 kids - It was a great fun to be in the hotel. We arrived with 3 kids (1.5, 9, 11 years old), all of them has great fun, especially in the kids club. Natalie and Hemanie were very kind. The pools are very cool too, and the food is very delicious. The sea is very close and it was warm, so it was good to go inside. We recommend the hotel for families for sure.
• lizap825 (10/5): Perfect family holiday at Tofinis Hotel! - We stayed at Tofinis Hotel in Ayia Napa with our family and had an amazing time! The room was spacious, clean, and very comfortable, which made us feel right at home from the start. The staff were always polite, friendly, and smiling, ready to help with anything we needed. The entire hotel was impressively clean and well-maintained, something we really appreciated, especially while traveling with children. Both breakfast and dinner were rich and varied, offering a wide selection of delicious food for all tastes. There was always something new to try, and everything was fresh and well-prepared. One of the highlights for us — and especially for the kids — was the waterpark area with the slides. It was the perfect spot for them to play and enjoy themselves safely while we relaxed nearby. Overall, Tofinis is a fantastic choice for families. We left with great memories and would definitely love to return in the future!
• Explore21959118369 (10/5): Overall good experience with some minor issues! Would recommend!! - Great Family hotel! Couple with 2 kids(5/8) came with high expectations and we weren't disappointed! All the staff was happy to help and were always working hard! Food was excellent for all inclusive (especially the gyros😆)! The pool bar and the park bar were perfect for these hot days! Pools were cleaned and the lifeguards always on spot! The park was safe as it was surrounded by lifeguards and we felt safe to relax! Water slides were perfect for kids and for us! Bus stops exactly outside of the hotel making it easy to travel across the town and cheap and too close to a beautiful beach! Some minor issues with cleaning but the maids tried their best. Also, there were too many school visits and birthdays making the place chaotic but we tried to make the best out of it! Overall a good value for money! Would recommend tofinos hotel.
• lucygD3470ZW (8/5): We had a blast!!! - Overall wonderful! We were pleasantly surprised with how much we paid for the holiday. The food is fantastic with changing menus each night from different point of the world. Always hot , very tasty and even for picky eaters there is always something to eat. The nighttime bar man Lenny was a delight. Everyone is complaining about the entertainment, agreed it doesn’t go on late but after a day in this scorching sun your bed calls you. Pool and water park are fantastic for adults and children with a bar in each area. The majority of the hotel was clean. Amenities outside of the hotel were easily accessible by bus (the bus has air con!) a shop right below the hotel with anything you could possibly need. The beaches are stunning , views are spectacular and the water is crystal clear. Natalie part of the animation team was absolutely brilliant, her aqua fit was full most mornings , I’d of loved to see more of her by the pool. Water polo every afternoon was very competitive and enjoyable to watch. This hotel is awesome value for money and we will definitely return no doubt!! Minimal downsides - my daughter had a fold out bed in our room which was really uncomfortable, I had to move one of our beds to retrieve my phone which had dropped between the gap and under the bed was filthy. My sink and toilet weren’t cleaned and I had to do this. Our safe didn’t work. My daughter and son had rooms next to each other and their “balcony “ was on a floor level on a public area so was always noisy and they had no privacy unless the curtains were constantly shut. My daughters room had a few technical issues her patio door handle fell off (they fixed it promptly) the card reader on the door and wall was faulty and would intermittently work. But these did not ruin our holiday! Well done tofinis 🩷
• bigorangelilly (8/5): Amazing holiday! - Hotel is a good 3 star, I stayed in the apartments, they are basic but spacious. The shower does need looking at as it leaked all over the floor. Towels are only changed twice per week which could be more. There were 4 of us and only 3 glasses. Little niggles like this, we didn't care about really but these could be improved on. Food, excellent choice, theme days and always something to choose. Bread, salad, meats, rice, pasta, grilled, chips, nuggets etc. My kids are fussy and always ate. Carvery was delicious, Italian night was my favorite, some dishes were really tasty some were a little bland but this is probably most AI hotels. Deserts were lovely. Dinner was pretty much the same, the Gyros are lovely and there daily. Restaurant is manic at peak times, we went around 8pm and it was quieter. Waiters are amazing, always happy to help. Reception staff always lovely and happy to help too. Maids were amazing in the apartments and work really hard. We found a European tarantula 🕷 in our room 😳 and they came and removed it for us with only a few screams but much braver than me so can I pass on my thanks to them for their help! Pool, splash park and lazy river, does turn your bathers green but everywhere is clean and tidy. Its a shame some guests dont understand the concept of a queue and cheat the line but thats not the hotels fault just rude people! Pool manager who spoke to us everyday, lovely guy and was always happy to chat. Could do with some lifeguards the other side of the lazy river bridge, some days they run school trips of 50 -100 teenagers and they were all jumping off the big rock/ bridge by the lazy river. Accident waiting to happen here! Very dangerous and we reported it a few times. If there are trips I think more life guard presence is needed by the rock of the river. The school trip days mean it's also very busy and the lazy river isn't very lazy 😂 The only issue I have is the entertainment is poor. My teenagers were bored most nights and we went into town. The Elvis act and balancing act were good but finished by 9.30 and then the entertainment closes. Good to see the bar open this year as it wasn't last year. Could do with more activities, arcade machines maybe to keep kids happy. Bus is €2 euro each/ €3 each after 9pm. €20 euro per night for me, plus drinks out, fair, shops etc. It was costly considering I had paid AI. Maybe 2 or 3 nights an act can be brought in for 9pm to 11pm for adults/ older kids. From 9.30pm on everyone is bored sat around playing cards and the entertainment closes. It was nice to see the new bar open which wasn't last year, great addition, maybe keep the amusements open until later for the kids too or add some arcade games etc. It's my 2nd time here and overall its a really good choice. The splashpark is brilliant if you have kids. We all had a lovely week and I would definitely recommend it, as long as your ok with going to town a few nights it's a really good choice. Big thank you to the maids in the apartments for helping with the 🕷 🤣🤣
• Happytraveller21365 (8/5): Very pleasant experience - We have just checked out, (sadly), the staff are very friendly and welcoming, we recently had a trip to Turkey, and was hoping that the bed’s very warm comfortable, and we were pleased. Being an all inclusive we wasn’t expecting much with the food, but was glad to find that the food was excellent, even fussy eaters would struggle to complain, kitchen staff were constantly rotating the food so that it didn’t get chance to get cold, and the waiters would take the empty plates away straight away, and as soon as someone left the restaurant, they cleaned the tables straight away. If people put towels on sunbeds before 9am and then left the pool area, the towels were removed. All in all a fantastic break and would definitely return to the same hotel, as I believe this is the best recommendation you can give
• Viki (10/5): - Η δεύτερη φορά που μένουμε στο ξενοδοχείο αυτό, περάσαμε φανταστικά. Ήταν όλα υπέροχα, Το ξενοδοχείο τέλειο, το προσωπικό πολύ καλό ευγενέστατοι όλοι κανένα πρόβλημα δεν είχαμε, είμασταν all inclusive με ποικιλία απο φαγητά, ποτά, γλυκά και παγωτά με πολύ καλή ποιότητα και γεύση, οι νεροτσουλήθρες για παιδιά και για μεγάλους ήταν απίστευτα διασκεδαστικές. Το συστήνω ανεπιφύλακτα, είναι μια ακόμα διασκεδαστική εμπειρία σε αυτό το ξενοδοχείο που θα την ξανα επαναλάβουμε.
• V8866DFolivial (10/5): Tofinis Pool Review- Great Job Natalie - My friends and I just got back from the Tofinos and it was amazing. Our favorite part was the daily water aerobics with Natalie at the pool. She was so sweet and did so many fun dances with us, and it was a huge highlight of our stay! Afterwards, she even talked to us and asked us how our stay was.
• Roam54395380112 (10/5): Great hotel , fab waterpark & lovely friendly staff, - Fab hotel perfect for family’s , kids animation team brilliant always get everyone involved and great with with kids our baby absolutely a loved Natalie from the Animation team such a lovely Lady loads of fun & makes everyone feel welcomed! Lisa & 2 lovely gents behind bar also lovely & helpful , Also only short walk to stunning beach literally 10 mins walk :)
• F271HYpaulak (6/5): 50/50 - the hotel is ok but the management at the reception was very unpleasant one man was really rude and also one manager at the pool bar was rude to his employee because he made a mistake when he made a coffee this atmosphere was not pleasant for me as a hotel guest i will not go to this hotel again and i will not recommend it
• richarddC2892PN (10/5): Everyone happy - 3 Generations, ages 10 to 54. Plenty for all to do. Pool lots of fun, whole area cleaned every morning. refreshments available all day, great for the kids. Spacious restaurants, plenty of food choices, efficient friendly staff, Iskren, Bar Manger very professional and friendly. Rooms good, cleaned everyday if you want. Reception staff always available and helpful. Overall, very good holiday, would have stayed longer. Big 👍🏼 to the staff for making it pleasurable and relaxing.
• Adrian (6/5): - Hotel was great but the food was poor
• RAHMANPUR (10/5): - The room was nice and clean, the food was good, and the water park was great
• Verified traveler (10/5): - Underbart hotell för hela familjen, med något för varje medlem. Rent och fint, otroligt trevlig personal och underbart läge! Barnvänligt, med olika aktiviteter riktade till barn, men finns även en spaavdelning om man behöver lite ensamtid.
• Nikhil (4/5): Not 4 Star - Not a 4 star hotel, an average 3 star. No concierge, but the receptionist who was there to help was fairly rude and unhelpful. It was too much to ask for help/assistance/guidance of sight seeing etc... Twice, on separate occasions stopped our conversation to deal with staff members and that was for a 1-2 minutes at a time. Service was generally poor. Towels not changed regularly/replaced, we had to ask for additional. Beach towels, happy to pay the desposit, but these were not offered at the start of the trip and nor was the serving charge of these either stated. No tea/coffee in room ... this is a basic standard esp for a 2/3 star hotel.
• Thomas (6/5): Ville vælge et andet hotel en anden gang - Utrolig meget støj fra de andre værelser. Og folk ryger alle vegne. Ligger langt fra byen. Alt koster noget selv at spille pool.
• Verified traveler (4/5): Basic stay - Basic hotel, wouldn’t change towels daily not enough complementary toiletries some days towels taken and not replaced. Breakfast was good and general staff are friendly, reception gents could do with some customer service training
• Christina (10/5): Unforgetable Lovely Hotel - All perfect,very kind staff ,delicious food,very clean hotel. Lovely place.Come back again
• Gaetano (6/5): - purtroppo ci sono tanti punti negativi; acqua calda spenta dalle 21; buon cibo, ma sala ristorante troppo simile ad una mensa lavorativa; ospiti veramente rumorosi, e senza educazione; non da 4 stelle
• S2503GVjamesp (8/5): We had a really good holiday - Bed was good Food was amazing Water park was good fun location was perfect. Staff was really friendly. Don’t get me wrong it’s not a 5 star but for the money it was one of the better hotels iv stayed in. My 9 year old son made some good friends around the pool and my 17 year old loved the night life which was about a 20 min walk. The local beech witch is 5 mins walk is really nice The pool was cold and the gym wasn’t that good. All in all we had a great Holliday if u wanted to be really fussy then yes u could find issues with the hotel. Some people was saying the food is the same every day but it was different themes most nights and if u choice the same food all the time then it will be the same.
• samantharO5579NV (4/5): Please read before deciding whether to book - This review may be a little lengthy but bear with me……. The good points - the food was excellent and the pool and waterpark were great. The rooms were ok, I was not disappointed. The bad points - why is it when the cleaners mop the floors they don’t clean the mops between room cleaning? Every time we walked into our room it was like walking into a hair salon……long black hairs all over the floor, YUK! The toilet was not cleaned from day one! How do I know?, we placed a piece of toilet paper under the seat and it was not moved for the whole holiday! The sink was not cleaned either and I had to do that everyday myself. THE REALLY BAD POINTS - one day I came up to our room (we were a corner room so you couldn’t see into the room from the corridor as the door is at an angle to the room) and the door was propped open because the cleaner was in there. I walked straight in to find the cleaner huddled over the dressing table going through my personal belongings in the dressing table drawer!!! I stopped in disbelief and she noticed me and she shot up from her huddled position and slammed the drawer shut and preceded to waffle on about bin emptying. I reported to reception and manager but that was a waste of time, all the manager kept saying was I can’t suspend her she has a family! Oh, that’s ok then for her to steal from me to fund her family?! he did nothing so I reported it to our TUI rep. I have since had a few people contact me saying they have had things go missing from their rooms. Yes I do keep all valuable and sentimental things in the safe luckily. PLEASE THINK TWICE BEFORE BOOKING
• talcottp2024 (10/5): Perfect family getaway - Tofinis Hotel is a fantastic choice for families! The Kids Club is a highlight, keeping little ones entertained while adults enjoy activities like table football, tennis, darts, and French boules—there’s truly something for everyone. The staff here are exceptional, always going the extra mile to make our stay memorable. Our room was clean and comfortable, with great air conditioning. The food was delicious with a wide variety, and I couldn't fault it. Entertainment has been lively, and the new animation team is doing a great job, actively improving based on guest feedback. The location is perfect—just a short walk to town and about five minutes to the beach. Overall, Tofinis is an ideal spot for a family-friendly stay filled with activities. We’d definitely love to return.
• Amanda Katharine (10/5): - Great location, walking distance to a wonderful beach & easily walk into Ayia Napa via the beach or streets off the shops ‘ restaurants. Fantastic sea views from our massive balcony; plus overlooking the swimming pool. Room was spacious, as was the bathroom. Room has a kettle but you have to buy your own coffee & water etc. or fill up in the hotel restaurant. I would say the waterpark here at the hotel is ideally suited for ages up to 11-12years. Mine are 13-14years and we ended up going to Waterworld anyway. Staff here are very friendly and attentive & cannot do enough for you. Overall fantastic holiday & hotel.
• 519dimplem (10/5): Amazing holiday experience! - Our holiday was unforgettable, thanks to the amazing entertainment team at the hotel, especially Alona, Marta, and Ksenia, who went above and beyond to make our stay special. They kept everyone entertained with a range of activities, from kids club and pool games to evening mini discos and shows. My children loved every moment, especially the kids club, where Marta engaged them with crafts, games, and dancing. I felt at ease with their secure sign-in system. The hotel was spotless, the staff welcoming, and the shows were outstanding. We’ll definitely return and highly recommend it for a family-friendly vacation.
• Mikael (6/5): Ok Hotell. - Vi hade en fantastisk resa. Var inte så mkt på hotellet. Tyvärr va poolerna för kalla att bada i men vattenlandet tyckte familjen va super. Dock spenderade vi väldigt lite tid där. Maten tyckte vi va bra. God och väldigt varierande. Personalen var supertrevliga. Städningen var inte bra. Såg knappt att dom hade varit på rummet. Vår toalett luktade avlopp och vi sa till många gånger. Outhärdlig doft. Det fixades för stunden. Stranden var fantastisk. Hela familjen älskade Cypern och kommer definitivt återvända men dock ett annat hotell.
• J8623BFmarinas (2/5): Not Recommended - I would not recommend anyone to visit the hotel. The service is low and the staff is unprofessional. On the first day, we asked to clean the room again, as it was dirty next to the beds. There were footprints on one of the beds and it was wet. The same bed was changed 3 times. Towels and bed linen are changed every 3 days. The employees of the water park are disrespectful and show special mistreatment of tourists. And there is no question about the reception staff, they do not give a solution to any problem, moreover, they say that it is your fault if you do not like something. And everyone is already writing about the cards on the doors and everything else, the hotel wants to make money on everything. Administration staff is very rude and dont know the way how to speak with tourists. Wi-Fi is not available in the bar and by the pool.
• ??? (8/5): - good value for money
• Charis (6/5): - Staying in Tofinis every year in an All Inclusive . Currently staying was disappointing. Poor quality of food. Dirty areas . Ac of room was smelling mould. Staff was nice and helpful. The worst was the policy on the pool towels. Without noticing/advice on hotel rules prior arriving, they request 10 euro deposit for each towels (it’s acceptable), but they demand 2 euro for each towels (not refundable) for laundry and according to them 2 euro fee (each) for every time is requested to change towel with a anew one. Just keep In Mind that there is a supermarket (selling towels)and payable (coins)laundry room in the same building of the hotel which belongs to the hotel owners. Just saying!!!!
• Niv (10/5): - Nice hotel with some great facilities such as the in-house water park and a great swimming pool. Some slides weren’t available during the stay, and opened alternately. An all inclusive plan is very comfort when traveling with kids, but seems like the quality and diversity of food isn’t as high as expected. Yet, it is a must to mention we were able to find what to eat in every meal. Very helpful stuff and quick checking in and out are truly a benefit.
• Christos (10/5): - Wonderful stay. Excellent food and very friendly staff. The waterpark is an oasis for both children and adults
• xrisovalanto (10/5): Υπέροχο ,άψογο ξενοδοχείο!!! - Όλα υπέροχα περάσαμε υπέροχα όπως κάθε χρόνο!! Το προσωπικό στην υποδοχή καθώς και σε όλο το ξενοδοχείο ήταν άψογο, ευγενικό και χαμογελαστό!! Οι πισίνες, το υδροπαρκο υπέροχο και πεντακάθαρο !! Τα δωμάτια καθαρότατα ,τα σεντονια,οι πετσεττες όλα καθαρά!! Το φαγητό πολύ καλό με παρα πολλές επιλογές καθώς και τα ενδιάμεσα σνακ...Απο τα καλύτερα ξενοδοχεία που επιλέγουμε καθε χρόνο!!❤️❤️❤️❤️
• Lotta (6/5): - Most facilitys we’re closed though we paid full price. Breakfast ok, lunch and dinner nothing special. Drinks at the bar and poolbar discusting and all we’re the same. No beachtowels included. Not good value for the money.
• Michael (8/5): - Decent buffet. Only stayed for one night but could’ve eaten there for the week without getting fed up of it. Long drinks and cocktails the same as similar resorts in the area Magic show was entertaining. Clean and tidy around the place
• georgina (4/5): Give it a miss - Bathroom full of mold, pool wasn’t the cleanest, food was not the best, drinks were ok apart from soft drinks they were cheap brands. No bottled water which I’ve never experienced in an all inclusive hotel. You had to pay 2€ for a pool towel, 5€ for an extra key which is outrageous when there is 4 in a room. Beds not comfortable at all. Water park was good, but be warned they are not the fastest in helping if someone is in trouble, a gentleman had a cardiac arrest on a slide it took 2 guest to get him out of the water, the pool was not cleared it took several of our group to shield the man while he was given CPR! Thank god we was in a big group otherwise hotel was very boring. So many people were getting coughs and sore throats, upset stomach’s!!! Would I go back hell NO!!!!
• Alex (2/5): Avoid. - The hotel was clean but the food was terrible. My family and I had food poisoning and we spent the last two days vomiting. I would avoid this hotel. I’ve been to cyprus before and have eaten at some fantastic places and hotels but this place is by far the worst place. Don’t get me wrong the people there are nice but the food is just tasteless and as I say the last two days of our holiday was spent vomiting and in bed. Was horrible with kids.
• Manuel (10/5): - All Inclusive war wirklich alles inklusive. Andere hotels haben nur eine eigenschränkte auswahl an aktivitäten/speisen/getränke
• STELIOS ANTONIOU CAR SALE (10/5): - Perfect
• ??? (8/5): - Very nice hotel! Great water park! Nice and pleasant staff. Food around the clock. Spacious rooms. Gives good value for money!
• Kyriaki (10/5): - Perfecr place for families with kids. Value for money the all inclusove package.
• Ann Kristin (10/5): Family vacay all inclusive - Great food (variable every day from different counries like greek, italian and so on) and very friendly staff! Not far from downtown. You can walk but also take a bus nearby. Or a taxi (10-15 eu one way) The beach is not far away and its lovely! Same with the sculpture park which is very close. Splashworld was a blast for the kids, and easy to find sunbeds. but its almost impossible to Get a bed by the big pool unless youre an earlybird. People leave their towels there at night. The only thing I missed was maybe more shows in the outside area. Most kidshows happend in the bar inside and it got a little crowded. But for the price we payed the overall experience was very good!
• Azat (10/5): - Det var bra från början till slut allt var bra och bussförbindelsen var nära hotellet personalen och servicen var mycket välkomnande. Maten varierar varje dag från frukost till middag. Bar öppet till 24:00
• Yakov (10/5): - The food was great, the water park was excellent, the kids were very happy, it’s was a great viction
• Nikola (10/5): - Exelent!!!!the best hotel in Aya Napa
• Valentina (10/5): Ολες τις ανέσεις - ΟΛΑ ΤΕΛΕΙΑ
• Verified traveler (10/5): Great! - It is as the positive reviews say. Good quality and tasting food and coffee, great waterpark and pool, good gym, nice location/views. The local staff is very good and polite. Also, fakir and fire shows and good entertainers for kids. Try to avoid the blue whirlpool type of slide in the waterpark, several ppl hit their heads and while I didn't, my neck hurt after the one time i did try it. Plenty of parking space, some covered. Overall, I'm very pleased and can't find anything wrong (except maybe the fact they want to charge 20 Euro for sauna, but that's a minor thing).

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