Mountain View Grand Resort & Spa

Location: 101 Mountain View Road, Whitefield, us

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Pets allowed
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Sauna
• Massage services
• Table tennis
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Allergy-free room
• Kid meals
• Kids' outdoor play equipment
• Outdoor furniture
• Coffee Shop on site
• Spa/wellness center services
• Fence around pool
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Aerobics
• Shopping on site
• Ski storage
• Television in common areas
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Golfing on site
• Playground on site
• Ski equipment rentals on site
• Tennis lessons on site
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Health or beauty spa nearby
• Snow sports gear
• Swimming nearby
• Bicycle-friendly property
• Charcoal grill
• Vegetarian menu options available

Rooms Available

• Suite with Mountain View

  The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

• Suite

  The unit offers 1 bed.

  Max Occupancy: 5 (2 Adults)

• King Studio

  Max Occupancy: 4 (4 Adults)

• Presidential Suite

  The unit offers 1 bed.

  Max Occupancy: 5 (4 Adults)

• Suite with Balcony

  The unit has 1 bed.

  Max Occupancy: 5 (4 Adults)

• Deluxe Double Room with Extra Bed

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• King Studio with Sofa Bed

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

• King Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Classic Room, 2 Queen Beds

  2 Queen Beds

  301 sq feet

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 43-inch flat-screen TV with cable channels

  Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and microwave (on request)

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries

  Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Thin carpet in room

  Eco-friendly - LED light bulbs

  Non-Smoking, pet friendly

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Window screens
  • LED light bulbs

• Classic Room, 1 King Bed

  1 King Bed

  280 sq feet

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 43-inch flat-screen TV with cable channels

  Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and microwave (on request)

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries

  Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Thin carpet in room

  Eco-friendly - LED light bulbs

  Non-Smoking, pet friendly

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Window screens
  • LED light bulbs

• Grand View Queen Room

  This room features cable TV, air conditioning, and a panoramic mountain view.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• King Vista Studio

  This room has cable TV, air conditioning and a sofa.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• Classic Queen Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• Double Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• Standard King Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

Guest Reviews

• AHMAD (7/5): - - - -
• Dianne (9/5): -
• Alesha (6/5): -
• Elise (9/5): Would definitely go back!! - It’s absolutely beautiful and so much to do. The food wasn’t great. Admittedly we didn’t get to check out the Wine Cellar but the Harvest restaurant wasn’t great.
• Carrie (5/5): -
• james (8/5): -
• james (8/5): Great stay with family bring back old charm! - The inn, staff friendly. No more piano man, no complementary coffee on weekends? Nickel and dime for some items.
• Seaside29645161250 (6/5): Lovely, but improvements could be made. Staff was amazing. - I went on a "girls weekend" with 7 other women. I shared a room with 2 others. The beds were listed as queens but they were full (room 256). That being said, the beds were super comfy. The carpets could be replaced in the hallways, and the stairs were a tad dusty. We had breakfast included and it was a disaster the first morning. I had a spa appointment at 11 and ordered my breakfast before 10 am. I had to ask repeatedly when it might be ready. I kept getting "I'll check", but eventually had to leave for my appointment. My spa session (deep tissue massage) was fabulous! It was a little chaotic in the check in area and I had to find a staff member to help me. She was lovely and apologetic and said it was quite busy. After my treatment, a staff member came up and presented me with my breakfast that had been delayed. I thought that was terrific! We had cocktails in the bar area, which were wonderful! The grey goose dirty martini is to die for. The lobby is cosy and welcoming, and I was told by my mates that the pool and sauna were lovely. We had dinner at the restaurant that Saturday evening, and I loved my meal. I had the scallops and crab cake. I just want to end this by saying that none of the faults I thought this resort had were the fault of the staff. They were, bar none, AMAZING. They were all thoughtful, helpful, and went out of their way to make our stay fantastic. The property is lovely, and it's in a one of a kind location. I think that the management needs to reevaluate how many staff they may need, even during a shoulder season. They also need to gussy up the carpets, and such.
• Raelyn (7/5): This was wonderful…but it’s such a huge property. Hard to manage well. - The location. The “things to do” was what attracted us. But when I asked about certain things that were being marketed they weren’t actually available…like yoga or anything else on the offerings. No ventilation in the bathroom.
• Kim (10/5): -
• Valesca (8/5): - It was comfortable NA
• Z2052UUkellyv (2/5): Awful experience - My husband and I stayed at this resort for Valentines day 2026. We were traveling on a ski trip and decided to have a nice night at a resort. It was far from that. We got to the hotel, and it is a beautiful classic building with great views. Unfortunately, the maintenance on the building is in disrepair. The paint is peeling off the walls in the pool, the plaster is chipping off the pool lining, the hot tub is boarded up, and the floor in the sauna is not attached to the joists. My husband stepped into the sauna and the boards fell out from under his feet. We read in reviews that the food and beverage service is extremely slow. Which we figured okay, we will just get a drink at the bar and order room service and wait. We weren't in a hurry so no big deal. We sat down in the bar area, and the tables have all the finish peeling off of them. We got our drinks in a timely manner and they were good. That is the only good thing I can say, the bartenders were working hard to make up for a poorly managed establishment. We called room service around 7pm to place our order, they informed us that they have nobody to make the food and the kitchen is closed. That is 3 hours before the advertised time. We then tried to order food from the bar, starting with some bread just so we could eat something. The appetizers, including a bread basket, took well over an hour to come out. Our entrees never came out. We waited two more hours, and then with enough questioning, we were given 3 microwaved kids hamburgers (?). I went to the front desk to find the manager, however nobody could locate him. They said they found his wife and they were trying to find him through his wife and that she was going to come talk to me. I told them that unless his wife is also a manager, she isn't relevant to this complaint. They finally tracked down the manager, he came out and said that his entire team walked out and he could not find any of them. He also had no idea that the kitchen was not taking orders. The manager walked me over to the restaurant with the promise of refunds, and we were met by 3-4 other families in the same situation. They also had been waiting hours in the restaurant with no food and drink. It was then determined that we would all have to order McDonalds in order to have at least something to eat. The manager promised me a refund for all food and drink and printed the receipts. Fast forward to today, all the charges have hit our card, nothing is refunded. I have been trying to get ahold of the resort, leaving multiple messages and even having the front desk try and transfer me to management, but there is no response. Nobody ever answers. Please do not stay here. We have stayed all over the country skiing, this is an expensive hotel room, and it is by far the worst experience we have ever had. It is an embarrassment that they call themselves a "resort" with motel level service.
• Donna (4/5): Disappointed - The location and atmosphere. Unclean and the service has severely deteriorated compared to past visits. It took 2 hours to recieve dinner once seated and the bar service was very slow. It took 20 minutes just to be acknowledged at the bar and another 15 to order a drink. Bar tables and the counter were very unclean, including the next morning. None of the bar tables had been wiped down from the day before. The room smelled musty and bathroom was unclean with mold on the ceiling and wall. There was some sort of splatter on door of bathroom and bathroom mirror. The back splash of bathroom sink had so much toothpaste splatter as well that was not ours. I am not one for writing reviews but this trip to what was once a beautiful hotel with fantastic service was a disappointment during this trip.
• Dog234 (2/5): Run down and dirty - Run down hotel- pool is dirty and coming apart at the seams literally It was once a beautiful hotel - now not so much! Dingy lobby and dates worn carpets rude employees !!! We were shocked ! We have come for years …never never again Cold food that took 2 hours Dirty bathrooms !!!!!
• Steve (5/5): Nice location and hotel but it seemed really understaffed. It show not be marketed as a luxury resort with the service a - Nice location and views of the mountains. We had one of the worst dining experiences at the resorts main restaurant. They seemed to be vastly understaffed. It took 20 mins for a server to come to our table, another 20 minutes to get drinks and another hour to get our food which came out cold. Highly disappointed and decided it was best not to eat on site.
• Elizabeth (10/5): -
• Kelly (10/5): -
• Jon (10/5): Amazing surprise to find this place, what a great time. - Amazing views, outdoor pool, restaurant, and overall vibe as well. Valet parking
• Gianluca (10/5): - Location, facility and cleaning
• Heidi (10/5): We had a great stay, we loved the staff at the restaurant, spa, and front desk. - Small feel of the lobby/bar area. The staff was super friendly and welcoming. Food was excellent. Lack of toiletries in the spa
• Lydia (7/5): - The facility was very under-staffed. The staff that were working were great, but we had to waited for pizza at the bar for over an hour and there was often a line at the front desk.
• EmilyJayneHall (6/5): Beautiful Scene, Oddly Disappointing - We will still come back - Beautiful & disappointing at once. This is my fourth time here and I keep coming back like a gluten for punishment. This place has such beautiful character, lovely people, scenery wow! The food is decent overall. They are super accommodating for kids and dogs. They are somewhat higher priced but not unreasonable. There are all these amenities but half the time they are not open or cancelled without warning. The hot tub is closed permanently and the ice skating which is listed is completely gone. The other activities are not coordinated very well by any staff. My biggest issue is there seems like nobody is in charge and the limited staff they have is over worked. The coffee is already run out, they often don't know what people need. The bartender is fine and all. It is the weirdest things because it really is just understaffed and nobody seems to be running the join in a cohesive way. If I am honest I totally plan to come back because its so beautiful and fascinates me that nobody in their town wants to work. I spoke with an older lady who said the town is mostly retired or elderly people and most of them do not want to work - even though its decent pay. They often have foreign and friendly staffers in the kitchen but it's hard to communicate sometimes. They used to let you order breakfast but now its a limited buffet. I just wish I knew what I knew coming in - I even CALLED and asked to be sure everything was open a month before booking. But they probably change hands. They actually cancelled all outdoor activities due to SNOW? Lastly we had a special needs kid and she could not wait to show her the barn we loved enjoying but when we went inside nobody was working it and a turkey was chasing me harassing me and my kids. We got chased out and she was sobbing. We have chickens and roosters and live on a hobby farm - animals do not usually spook us! For most people if you are a relaxing, skiing or hiking family its an easy yes but if you are relying on the place to provide more entertainment you need to call ahead and get details. Oddly we will probably come back! Also the spa is beautiful and just very high priced.
• JandS1144 (4/5): Not the same - We have been here in the past and loved it. Not sure what is going on now though. Checking was extremely slow. Yes it says 4pm but inthe past we have arrived earlier. Not this time . Girl at the desk was rather rude in fact. No smile either. Seemed like she didn’t want to be there. I went to the desk again at 415 after patiently waiting 3 hrs. Again no help and rude service. Even though i had called when making reservation and explained i had limited mobility we were on the 3rd floor down 2 or maybe 3 halls at the end! Oh well. As others stated food service was VERY slow. The AM buffet was good( although I couldn’t drink the super strong coffee ). Got a latte at the little store but you might have to wait for a person to appear to serve you. That was good but you were out of luck if you wanted decaf. Machine was and had been for a while broken. The one at the bar was also broken. As others stated the hot tub has been closed for two years. I had booked a room for two nights but later wanted to add a third. That was a big issue. I went to the desk after two nights to get a breakfast voucher since they didn’t give me one at the start for all days.(?). Yes two different reservation numbers but couldn’t they combine them? Guess not here. Anyway made sure they activated the new key but when i went to our room the new key didn’t work. Fortunately my husband still had the first key which did work. Went our for a bit and got back at 11am and now neither key worked! Back to the desk. The girl there said we did something wrong! Really?! New key did work. The barn was consistently good. Pool and game room were good. Dinner was MEH. No vegetarian options. The one thing that was on the menu they didn’t actually have. My son had pizza AGAIN. The rest had salad so not really filling. The menu needs a little redoing. Possibly our less than normal experience was due to the fact that new management was taking over but still…… Might try again in the future but not right away.
• 149EricS (2/5): Avoid - No pizza because “dough didn’t rise.” No coffee because…just because! Opps! Don’t try to get any coffee at the gift shop because…well the door and shop is open so, you can’t! What’s going on with this place? At dinner order some patience, you’re going to need it! You can’t try the restaurants and coffee shops down the street if you would like. Sorry, there aren’t any! In the meantime, go watch the chickens and ducks!
• Voyager67172096431 (8/5): 4/5 - Great family stay with a few operational inefficiencies - We had a really lovely stay at the Mountain View Grand Inn and would absolutely return, especially as a family with young children. This would have been a five-star experience if not for some operational inefficiencies, primarily around food and beverage service. The biggest challenge was the bar and casual dining service. On multiple occasions it took 30 minutes or more just standing in line to order a drink or food. The staff themselves were incredibly kind, hardworking, and clearly doing their best, but the resort felt understaffed, and the systems in place did not seem well organized for the volume of guests. With a bit more staffing and improved flow, this would make a huge difference. Room service was overall solid and very convenient with two young kids. There were a few misses (the bucatini pasta was not great), but several items were winners—especially the chicken fingers, pizza, and chocolate cake, which our kids loved. The convenience factor alone made room service a big plus. The pool and sauna were the biggest highlights of our stay. We spent a ton of time there. The pool was heated to about 86 degrees, with depths ranging from roughly 3 feet to 5.5 feet—perfect for families. There were always plenty of towels available, which we really appreciated. Other family-friendly touches stood out: • The small on-site shop was great for snacks and essentials. • We loved that they gave us free milk every night for the kids (we got it from the shop!) • The game room was fun and well used. • The grounds are absolutely beautiful. • Snow tubes and snowshoes are available to borrow, which is a great perk (though the weather didn’t cooperate during our stay). Our room was comfortable, the bathroom was nicely done, and the mini-fridge was well stocked with reasonably priced snacks and drinks. Tip: Book directly with the hotel to receive free breakfast—it was a really nice breakfast and felt like a nice perk. Although we spent most of our time indoors due to weather, this property is a fantastic base for winter sports and outdoor activities. With some improvements to staffing and food-service organization, this could easily be a five-star resort. Overall, a very enjoyable stay and a great choice for families. We will probably be back because our kids were really enchanted by the hotel.
• Footprints758860 (6/5): Can do better - We've been visiting this hotel for the past 10 years. I miss the guys at the door who help with luggage and general chit chat. The bar service is bad....sat down at 3, didn't get waited on until 345. Ordered salad and pizza. Didn't leave until 530. Still paying prime prices for lousy service. This place is capable of so much more.
• Christine (10/5): -
• karendW5711OJ (10/5): Family Christmas fun - Family friendly with lots to do. Great location and the staff were all amazing! Dinner was delicious and a great kids menu. We will be back!
• Karen03038 (6/5): Nice View - Restaurant not so good - This was my first time staying at MV, and I was very excited about the experience, especially over Thanksgiving. Check in was smooth. We enjoyed the sauna, pool and relaxed in the room with a beautiful view. The hot tub was not working and didn’t look like it would be during our stay. Unfortunately, dinner did not go as planned, and we were quite disappointed. There seemed to be a misunderstanding, as the staff was unaware the restaurant was open for Thanksgiving dinner. This created a lot of confusion. My meal (scallops) was cold and dry, and I had to send it back, though the short ribs were good. Breakfast was mediocre. The fruit was fresh, but the French toast and scrambled eggs were cold, making it feel like a typical hotel breakfast rather than what I expected from an upscale inn. At checkout, the desk attendant didn’t ask about our stay, so I requested to speak with the manager. The manager understood our situation and comped the rest of our dinner, which was appreciated. Overall, aside from the dinner experience, our stay was good. However, given MV’s reputation as an upscale inn, I had higher expectations.
• Meghan (8/5): -
• W5109QVlaurenp (6/5): Terrible dining service - This hotel used to be one of our favorites. Regrettably it no longer is. The service and dining is horrendous. The selections are limited and take forever. 22 minutes before anyone even came to the table after management was alerted. Following night we figured give room service a tire. Rings and rings. Front desk doesn’t answer and when they do we are told they are not offering room service. Simply not enough staff. You can’t charge resort prices and not give resort service. Beyond disappointed. Resort itself is beautiful. Spa is great. Activities are nice. Service has gotten worse year after year. Totally bummed loyal patron who won’t be back. Save your money and book elsewhere
• Bechtel (8/5): -
• dk252525 (10/5): Mountain View Resort. Very nice resort with antique amenities. Nicely furnished room. Beautiful mountain setting! - Mountain View Resort is set in a gorgeous mountain area. Beautiful views! The hotel is a classic old style resort reflecting yester-year. Hence, the bathrooms are small, but the rooms are comfortable. The restaurant morning buffet and lunch and dinner offerings were excellent and delicious! Our only issue was that it is not handicap friendly to enter the hotel. Many steps in the front to get in with luggage. We had an a family member in a wheel chair. There is a ramp, but it is quite a push up a long ramp with a cart full of luggage and the wheel chair. There was no vallet to assist. And the parking is a good distance away in the back of the hotel.
• Jared (8/5): -
• Erica (10/5): - Stunning property with so much to do!
• Jeremiah (8/5): - Amenities were great. Since it was the slow season we got the run of the area without a huge amount of people. The room we were in was massively slanted and it literally was walking up hill to go from one side of the room to the other, very odd. The other thing was breakfast, absolutely delicious, however we had to pay which was off putting. With the price we paid you figured a complimentary breakfast was included although it was not.
• Wilbur (8/5): - The woman at the front counter - not friendly or helpful at all
• Mark (10/5): -
• JesseHenry (10/5): Great staff. - Mountainview Grand never disappoints. Lovely rooms. Gorgeous views. Lots of options to keep you busy from their game room, farm visits, movies and other choices. They have the best staff! We always enjoy the staff at the bar. Very personable and friendly. Enjoyed the restaurant for both breakfast and dinner. Not our first time. Certainly won’t be our last!
• J8930PLmaryk (10/5): Wonderful Stay at the Mountain View Grand - My husband and I, along with two other couples, spent several days in Whitefield, New Hampshire, at the Mountain View Grand. Our stay was wonderful. It was off-season, so the weather was unpredictable, but we were never at a loss for fun things to do right at the hotel, surrounded by spectacular scenery. The food was excellent, and the restaurant staff made the experience even better. Grace, Duta, and Nikki, in particular, were warm, attentive, and professional. We look forward to returning and highly recommend the Mountain View Grand to anyone looking for a relaxing and enjoyable getaway.
• Sonja (10/5): Es war ein toller Aufenthalt. Wir haben uns sehr wohl gefühlt und werden wieder kommen. - Der Blick war grandios. Die Athmosphäre war super. Es gab tolle Angebote- Trails, eine kleine Animalfarm… Alles sehr gut. Der Spa-Bereich ( Schwimmbad und Sauna) könnten renoviert werden.
• W7331HAchrisw (10/5): A Weekend away. - Our recent stay at the Mountain View Grand Lodge was a very pleasant experience. The grounds were beautiful, the hiking trails were gorgeous, and the barn with all the animals was a wonderful touch. Every staff member we encountered was friendly, courteous, and attentive. The spa team was excellent—our therapists truly seemed to care about our well-being. We also appreciated the rich history and architecture of the building. During our visit, we enjoyed two dinners and two breakfasts at the bar and the Harvest Tavern. The dinners were flavorful and perfectly prepared. One small suggestion: we would love to see a few à la carte breakfast options in addition to the buffet. We travel often and make it a point to try Eggs Benedict wherever we go! Also, while your website mentions a “farm-to-table” concept, the breakfast offerings didn’t seem to reflect that as clearly—though the food was still satisfying. We had hoped to visit the wine cellar as well, but decided against it since we hadn’t packed the more formal attire it requires. Perhaps on our next visit we’ll plan ahead for that experience—it certainly looked inviting. Overall, we had a wonderful time and are already planning to return this summer. We can’t wait to see a sunset from that beautiful porch!
• Johanna (10/5): As if it wasn't enough that you are staying in a historical site, the mountain views are INCREDIBLE! -
• Keemman (2/5): Extremely Disappointing Stay — Not Worth the Trip! - Our experience at Mountain View Resort, New Hampshire was truly disappointing from the moment we arrived. The customer care was extremely poor — staff were inattentive, dismissive, and even arrogant at check-in. We felt ignored rather than welcomed. For a resort that claims to be four stars, the service was shockingly subpar. The golf course was in terrible condition — dry patches everywhere, zero maintenance, and no attention to detail. It honestly looked abandoned. The rooms were another major letdown: very small, outdated, and with a terrible odor that made the stay uncomfortable. Everything felt old and neglected rather than “rustic.” Adding to the nightmare, it took multiple phone calls and days before anyone bothered to locate a simple item we accidentally left in the room. The lack of urgency or care from the staff was unbelievable. Overall, this resort seems focused on weddings and events, not on the quality of stay for regular guests. It’s very misleading for travelers who drive long distances expecting a relaxing vacation. Warning: Don’t be fooled by the online reviews — our stay was far from exceptional. Poor service, poor maintenance, poor management. One of the worst “resort” experiences we’ve ever had.
• Mark (10/5): Beautiful, classic hotel with many amenities. - Everything, the location and view were great, rooms were clean and comfortable. The staff was friendly and helpful. Plenty to do for families: indoor pool, playground , farm with animals and LLAMAS!! Lots of seating outside for a relaxing view of the mountains. Breakfast could have been more family convenient and affordable.
• Philip (6/5): -
• Barrett (10/5): - Beautiful Mountain View’s
• ZHU/YIQING (5/5): - 床很舒服 房间隔音差，设施陈旧，地毯很脏，酒店用餐很贵。
• Michael (5/5): For the price, the hotel is tired, the food leaves much to be desired, the grounds were great. - The location and the grounds were outstanding. Beautiful sunset/sunrise views and a lot of comfortable seating areas outside. The lobby was nice and welcoming. The restaurants left a lot to be desired and for the price we were paying, we expected a higher quality of food and service. The room was fine, but again, not at the price we paid. It didn't offer a proper dresser or even hangers to hang clothes so we mostly had to live out of our luggage. We often had to wait well into the afternoon to get the room serviced. The service overall was slow and many "offerings" were either poor quality (like the food) or not working (the espresso machine).
• Charles (10/5): - Beautiful period hotel. Up in the mountains surrounded by forest.
• stephenbI9960VQ (6/5): Good but a lot to sort - Fantastic location and facilities and room quality excellent however the dining experience was very poor although not the fault of the staff on duty that were very stretched with little or no help The restaurant was like a kindergarten with children running all over the place - we left unserved
• Luiz (5/5): Pessimo serviço - Local, paisagem, Arquitetura, decoração, jardim Cama queen estreitíssima Pessimo serviço, com poucos empregados para o tamanho do hotel e número de hospedes. Não ter porteiro para descarregar as malas no check in as 16:00 é falta gravíssima. Reposição de comidas no café da manhã é lerdíssima.
• G7247LKmichaela (10/5): The best place to stay north of the white mountains - The facility is well maintained. The food is excellent,and pricy. The views are what make it all a great value. If you want a view of the mountains, you want a room that faces south. I very much enjoyed getting a favorite beverage and sitting on the south porch. This is a historical landmark. The floors will creek a little.
• Hong (10/5): - Want to come back!
• Nikki (10/5): -
• Robert (8/5): - Service for dinner and drinks at the Bar was terrible. We would not recommend it.
• Nariman (7/5): Was ok - Very nice property but inside need repair Bathroom dark carpet dirty elevator need renovation
• Mildred (10/5): - Nice property for a family.
• Katharine (8/5): - No coffee service in lobby staff we’re not clear on amenities said there was a driving range and there wasn’t
• John (6/5): it was a place to stay in a beautiful environment..no more. - historical, wide verandas, vintage high end feel of lobby, facilities. EVERYTHING and every service seemed to have a special fee. Truly astounding, there was not even a coffee pot, much less gourmet coffee choices, in the lobby in the morning for guest to sip while sitting on the Veranda rocking chairs. NO… you were excepted to go into a GIFT SHOP and PURCHASE a drip cup of coffee with powdered creamer. I stared at the desk when told this. I thought…every Holiday Inn, or cheap mass motel, has free coffee. it was explained that since we had a coffee pot in our room that no other free coffee was provided. Again I was dumbfounded… It was true.. but even that banal, low class, punch-a-packet machine in the room was not serviced…anc I’ll be damned if I am going back up two stories to make a small paper cup of coffee in my room to bring back down to the veranda. And that is typical of the services at this “grand” hotel. No help with bags, no friendly helpful lobby staff (the desk was willing but untrained in some basic elements of graciousness and courtesy). Other guests passed word of mouth for questionable restaurant fare for exorbitant prices, especially breakfast, so we did not eat at the restaurants during our two-night stay. Again, every B&B in the world offers a well done breakfast. I dong mind paying but expect at Keats modest value for the cost. Hum… I can afford service… but this cheap, nickel and dime treatment of guest paying >$500+ for a room leaves a very bad taste.
• Tnacm3 (4/5): Underwhelming stay with less than Grand View - I can appreciate Mt View Grand is an older historic hotel, but accommodations are run down & desperately need updating. While the porch, front desk, bar & main floor are interesting & well preserved, the hotel rooms & halls are very disappointing. Chipped paint & scuff marks on walls, doors & base boards. The stained & ripped carpet throughout are not only an eyesore, but a trip hazard. AC system is out of date & controls don’t work properly.. so you either freeze or go without. The lighting in room is awful, particularly in the bathroom which has only 1 overhead, antiquated lightbulb. They do have a small vanity mirror in bathroom but that is also broken. The coffee maker didn’t work & furniture is falling apart. Some staff have been lovely, while others seem overwhelmed, dismissive & unhelpful. For a “resort” that bills itself as a wedding destination, they seem understaffed & unprepared for a large crowd. Most frustrating is the price gouging. Online it says breakfast is included when booking directly. Upon arrival we were told it is not included because our group is here for a wedding? Yet we still paid rack rate & are charged a hefty resort fee? To top it off, the rooms blocked off for the wedding overlook the HVAC, fans & concrete. For $800 for 2 nights our view was less than Grand & experience underwhelming.
• Marietta (10/5): - We had a fantastic stay. The staff are amazing, we used the pool and gym which only few guests seemed to take advantage of. It was also a pleasure to sit on the patio and look outside. Room above average size.
• Yenny (8/5): -
• haefeli (9/5): - Breakfast was not included with booking.com
• mary (8/5): - The staff at the bar that was there were excellent. It seems like it was off season and they needed more help. A tray from the room next door stayed on the floor in the hall for 2 days before I asked them to take it away. Made window seat reservations at the Harvest Tavern and when I got there - no window seat was available. I waited on the phone for 15 minutes to make the reservation from home. There were only a couple of waitresses so ate at the bar instead. The view from the Grand Queen Room was spectacular!! Front desk staff were great!!! Wine Cellar’s menu is very limited for $99.00 per person. I ended up canceling the reservation because of no beef option. Overall, it’s a beautiful hotel. The restaurant and bar just need more help.
• kloMassachusetts (4/5): Big disappointment - Well, unfortunately, I waited a year to write this with because I was hoping that they would make things right. A year ago we rented the presidential suite with my daughter, her husband and our granddaughter. We had stayed here the year prior and had a really enjoyable visit in the Summit Suite and thought we would enjoy something larger. Our first impression was that it was lovely. The master bathroom was absolutely fantastic. As we started looking closely, we realized that the room itself was covered with dead flies i’m not talking five or six I’m talking piles of them with many live ones buzzing around. We immediately contacted the front desk, and they said they would send somebody up to vacuum. Then we noticed trying to go out on our balcony that there was hornets everywhere so we couldn’t use the balcony. They said that they were going to have a company spray, but they never made it to our side of the building in our three night stay. We also could not open any windows because there were no screens. The mini fridge was not working and that night when we unfolded the sleeper sofa, my daughter actually found dead flies in that and had several live ones crawling on her. I would think knowing that they booked that suite if it hadn’t been used in a while, you think they would send someone up to give it a quick clean we spent 2,300$ for 3 nights… The dining room chairs the cloth was stained as well. The previous year we ate at their restaurant this year we ate there and it was horrible and we never ate there again… The reason I waited a year was because after contacting and speaking with a woman name Sue she said they were going to be sending us a gift card to use for a future visit. Well it’s a year later and I’m still waiting for that gift card….
• Christina (10/5): - We loved our birthday celebration at this beautiful place. It was magical with all the Fall colors, and we enjoyed the room, food in Harvest, and great pools. Thanks!
• Mark (10/5): - Love the veranda and the lovely views.
• Les (10/5): - Parking was far from door when busy but bell person helped us. Excellent menu for dinner but breakfast was only a buffet and coffee area inside the gift shop was not open when we left. Older bathrooms but nice. Needs more bedside tables.
• Eric (4/5): Not in a hurry to go back. - Location was great The facility needed attention. One of the sinks would not hold water. The makeup mirror couldn’t be adjusted. Even though the hotel had been renovated awhile back, there was a lot to do. Grout on the bathroom floor was cracked and needed to be replaced. We did not report this as we were only there for one night and would have shown our agitation
• Mark (10/5): Overall an excellent experience and will likely return in the future. Ive read multiple similar complaints about the fo - Beautiful location, views from room, well maintained friendly staff Food had some limitations, not good with accommodating my wife who is vegan, inflexible with menu item alterations/requests, missing food items (specifically pizza entirely because I was told dough was still rising? On my final night. Food quality overall is still good though for what I tried.
• Diggs (10/5): Beautiful retreat to the mountains - Staff were wonderful. Coffee shop was amazing!
• Corey (10/5): - We only stayed for 1 night and didn’t get there until about 6pm. We will definitely be back, as the hotel and grounds were beautiful. The hotel was clean, our room was spacious and the staff were very helpful. We enjoyed the indoor pool.
• Giuseppe (10/5): -
• Ellen (10/5): -
• Charles (10/5): - Had a great stay hotel was quaint and
• Mark (4/5): Very expensive would not go back. Dined in the dining room room waited one hour to get my dinner only to be served. Ice - View Spoiled creamer, could not make coffee in the room, call front desk to ask for fresh milk not a pleasant response . Came back to the room to find the new creamers, but no K cups to make coffee ? Did not replace the K cups to make fresh coffee after the creamer curdled in the ones prior to….
• T9827HPkimg (4/5): Poor management - This is a beautiful resort. Rolling hills stunning views and relaxing areas. We were there for 3 nights. But beware of the lax maintenance and management. Our room suite was very spacious but the hallway and room rugs smell like wet dog. The large bathroom only had one small towel rack and two sets of towels for 2 adults and one child. The other set was in the closet. No hooks or anything to hang the towels up. Our second day we went to the buffet breakfast which the line was a mile long and you had to wait to be seated. Never heard of this for a buffet. Finally after breakfast we ventured out to Santa's Village for the day. We came back late afternoon to find our room had not been serviced. No clean towels, bed not made, nothing done. I complained and housekeeping came up around 5:30pm. So only got towels. The only game in town for dinner is the house Harvest Tavern. So another line to the hostess. We find out you need a reservation (it was not packed) I said there was no information anywhere about making a reservation. It was 5:45pm. She said 6:30pm. I said no I have a 6 year old and this is unacceptable. I marched to the front desk and complained about no information about reservations. She miraculously found a 6:15pm on her computer. Ok, so a little glitch. Finally sat down to order. Kids menu was ok. Out of the pizza for kids!! Are you serious?? So we decided to order the Mac n cheese which when came to the table was like Kraft Mac n cheese without the cheese sauce. They were also out of other adult items. Found something finally but food is just average but pricey. They do have a barn there for the kids which was great, there was someone there to help them pet the animals and explain what type of Llamas, chickens and goats. Very limited hours. The indoor pool was nice and the outdoor pool as well. Although this was the week of August 18 it was chilly. The grand finale was the morning of departure at 6:30 am the toilet clogged and overflowed. I threw towels on the floor and called housekeeping and said a plunger was needed. An Asian woman showed up with a toilet brush and disinfectant. I said we need a plunger. She hardly spoke English and did not know what a plunger was. She said no one can fix till Maintenance comes in at 8:30 and she had no key to the housekeeping closet for towels. My husband ran down to the desk and said where are the plungers. She really didn't know but said to look in the main lobby bathroom. Voila! It was there. Front desk said nobody was in till 8:30am. Long story short my husband plunged the toilet and we needed to leave for the long trip home. We were not able to get towels to shower or wipe the floors more. When I got home l emailed and called. Got a very generic email but manager on the phone was very nice. Also they ran out of S’mores kits for the campfire.we will never return.
• Brigitte (6/5): - The hotel does have a lot of charm and potential. There were numerous areas that needed maintenance and a good sweep. The view from the very large porch is beautiful however there were dirty dishes and towels and food that needed to be cleaned up in a timely manner. Same for the pool area and game room.
• Julie (1/5): Such a bummer we were really looking forward to this stay but was not at all what we had expected - Very understaffed. It was our first time there and the first night the only place to eat diner was packed so we ordered takeout from the bar and they took 3 hours to make it. Nothing seemed opened. There was a pool bar supposedly but it wasn’t open Monday Tuesday or Wednesday. There was never anyone working there to assist with anything unfortunately very run down and tired.
• Georg (9/5): Would love to come back for the Golden Autumn - Just stunning The main elevator is out of service for the last few months.
• Carol (10/5): - This hotel is just beautiful. Staff was fabulous. The view was amazing. Had an awesome dinner at the Harvest Tavern. Highly recommend!
• Randy (10/5): - Pricey but not overpriced. Historic but not geriatric. Beautiful, well-kept property that makes for a pleasant getaway. I suspect there was some short staffing issues, but nothing that upset our trip. Our expert bartender knew how to mix a very nice Hugo Spritz, most likely an unusual order in that area. It was greatly appreciated.
• Mark (8/5): - The bed was very comfortable and the food was very good.
• Yeila (10/5): - This was a memorable stay for my family. Love the many fun options for children (farm animals, indoor and outdoor pools, chess, checkers, bikes, movies, etc.). Highly recommend as a convenient, quiet place for couples and families!
• Heike (8/5): -
• PEGGY (10/5): - EVERYTHING WAS WOW!!!! i will come back
• svh175 (4/5): Disappointing - The approach to the hotel is lovely. That’s about it. Tavern was brightly lit not at all like a tavern. Food took over an hour for dinner. No breakfast menu just a very expensive buffet. Provision store had nothing but candy and pastry. Not a healthy option in sight. Fortunately there is a lovely breakfast place down the road. Golf course was in terrible shape and it’s only 9 holes. At the pool the only good option was pizza. Spa charges $40 more for massages on the weekend. For the price, just not worth it. Just too much overcharging for mediocre service and amenities.
• Paul (8/5): -
• cody (10/5): - Great breakfast buffet
• Dream613693 (10/5): A lovely spot in the White Mountains - Drop dead gorgeous views of White Mountains. Who cares what else? Good food, comfy beds, polite staff, tons of stuff to do w kids.
• Brian (2/5): - Given the age of the hotel. It is noisy at night. You can hear the slightest footsteps and getting any sleep I had to wear noise canceling headphones just to fall asleep even with my son’s white noise machine playing. The food options for dinner are limited and there are no other sit down dining areas for families. There needs to be a better quick service area besides the bar and the store. The service people were nice but getting food took forever even for simple meal items. The plates are not filling for the price as well. I don’t know if we will be back. We went last year and had the same complaints but thought it was a fluke. For the price of the stay I feel the value just isn’t there unless you plan on golfing.
• Maria (8/5): A peaceful getaway with gorgeous views - The location of this resort is exceptional, with an incredible panoramic view of the mountains. The farm is also a major highlight, with welcoming staff and so many wonderful animals to meet. We loved it there and visited many times. We also loved the pool, which was packed some of the time but more quiet at others. The walking trails were well mapped out and we enjoyed exploring. Overall, the resort has a peaceful feel in a spectacular location. If you're a golfer (I'm not) I think that would also be a huge draw. The hotel is historic, which is both charming and also a bit of a compromise. Our double queen room was very clean and comfortable but felt small and the floors sloped. The lobby had a funky smell and there were different smells throughout the hotel that weren't particularly pleasant. Pool food/drink service only runs on weekends. Some things in the activities schedule were not well explained and did not say we had to register at front desk, when in fact we did.
• Susan (10/5): Wonderful - The views
• Susan (10/5): - This property is so beautiful! I am here with my adult daughter and grandson enjoying a beautiful petting zoo and grounds. The gardens are gorgeous. The hotel is just so special.
• Rebecca (10/5): -
• Justin (9/5): Superb -
• Yogiresearch (2/5): Rundown hotel - We changed our 3-night stay to one night due to the terrible hotel room and the awful food in the restaurant. When I checked my bank statement I noticed we were charged for over $630 for one night stay- we did not use any of the resort facility. We checked in late (after 6 or 7PM), and went to have a dinner in the restaurant rightaway. The food (I ordered a pasta and my husband a burger) were awful- we paid about $90 for it. The room smelled like dead animals and the bathroom had mildew surrounding the bathtub! The bathroom also had yellowish sticky stuff on the top of the heat board. We had to open the window overnight in order to get a little sleep. The carpet on the third floor in front of the elevator was too told and too dirty. The carpet on the hallway was smelly. Other area in the hotel with carpets had the same issue. We couldn't stay any longer with the overall hotel bad quality. We checked out the next day. We were also charged for early checkout. Watch out this hotel, stay away.
• Shannon (8/5): Great for the family and staying onsite for activities - The view of the mountains was just incredible. This is a perfect place to bring the family, sit back and enjoy the property for the weekend. We sincerely enjoyed swimming at the pool, playing tennis, visiting the animal farm, and sitting on the porch in the early evenings. The property itself is just gorgeous. Kudos to the gardener as well! The hotel is very clean but still shows signs of its age, such as the hallway carpets which gave off an odor occasionally when we entered our floor. The staff was also friendly but some seemed to lack formal training. For a grand resort, my expectations were a bit higher than the service we received, which was at times great (kudos to the bar tenders especially) but other times not the most pleasant or professional. Finally, I saw signs for axe throwing and went to sign up, only to find out sign up closes after a short time in the morning. A different guest asked the same thing just after me. Later that day I saw an ad for this in the hotel, but it still wasn’t clear to me that axe throwing is only available at a certain time during the day. Rather, the ad made it seem like there was a tournament with ax throwing, but not that daily there was a small window of time to do this. I only note this as a recommendation for slight improvement when advertising activities, and clearly marking when they’re available.
• Leslie (10/5): - Gorgeous grounds! Beautiful view and friendly staff

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