Merimbula Sapphire Motel

Location: 36a Merimbula Drive, Merimbula, au

Star Rating: 3 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• BBQ facilities
• Facilities for disabled guests
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Access to health care professionals
• Delivered food - securely covered
• Television in common areas
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Swimming nearby

Rooms Available

• King Suite

  This air-conditioned double room has a private bathroom, a wardrobe and a carpeted floor. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Toilet paper

• Standard Twin Room with Sofa

  The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

• Deluxe Room, 1 King Bed

  1 King Bed

  Internet - Free WiFi

  Entertainment - 32-inch TV with digital channels

  Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Iron/ironing board and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Standard Room, 1 King Bed

  1 King Bed

  Internet - Free WiFi

  Entertainment - 32-inch TV with digital channels

  Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Iron/ironing board and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Family Room with Balcony

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

• Family Room

  Featuring air conditioning, a carpeted floor and heating, this family room includes a private bathroom. This family room features a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper

• Standard Twin Room

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

• Standard Room, 1 Queen Bed with Sofa bed

  1 Queen Bed and 1 Large Twin Sofa Bed

  Internet - Free WiFi

  Entertainment - 32-inch TV with digital channels

  Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Iron/ironing board and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Standard Queen Room

  The double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The double room's kitchenette, which has a toaster, is available for cooking and storing food. The double room offers a dining area, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Electric blankets
  • Toilet paper
  • Single-room air conditioning for guest accommodation

• Standard Queen and Single

  This air-conditioned room includes a flat-screen TV, a microwave, a toaster and tea/coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Electric blankets
  • Linen
  • Toilet paper
  • Single-room air conditioning for guest accommodation

• King Room with Spa Bath

  This double room features a spa bath. This air-conditioned double room has a private bathroom, a carpeted floor and heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper

Guest Reviews

• Smith (8/5): Clean and a good price for a stopover night. - Location and cleanliness of the room Our room allocated was not available and we had to contact property to get an alternative room which all worked out. Unfortunately there was no remote found in the room to use the air conditioning.
• Liz (9/5): Clean and comfortable stay - The room was lovely and clean the shower was nice and hot everything good No comment
• John (8/5): -
• John (8/5): -
• Guest (8/5): -
• Peter Smith (10/5): The Best Value For Money - The place was stunning with clean and modern rooms. The bathrooms were luxurious. N/a
• Donelly (10/5): - Great accomodation. Met our expectations. Will be back
• Anthony (10/5): -
• Guest (7/5): -
• Dana (10/5): - Clean comfortable Just it was upstairs
• Shannon (9/5): Clean and comfortable - Lovely, clean, comfortable, excellent value for money, convenient location. Friendly staff. Lots of parking. The trade off for having sea views is being next to a main road which can be noisy with the door open. It didn't disturb us.
• Joy (7/5): The motel is in a good location and served our needs well. - The manager was very pleasant and helpful. Showers were good and coffee and tea making facilities were great. The room was clean but didn’t seem fresh. As if it had been cleaned a couple of days earlier.
• Bronwyn (2/5): Avoid - Good location Room and fridge dirty. Mould in corner of roof. Unkept swimming pool We stayed for 2 days without room service. No clean towels or garbage removed. Only 1 pillow each which was completely flat
• Dennis (10/5): -
• Wendy (6/5): Ordinary. - Convenient location. No staff to talk to other than very limited hours. Breakfast couldn’t have been more basic.
• Peter (10/5): -
• Kirrilly (5/5): Lovely motel. Poorly run. - Lovely motel. Nice views. Close walk to town. Parking area. Big comfy bed. Staff were disorganised. Asked for a ground floor unit for disability. Were give 2 upstairs. Had to request a change. Advertised breakfast and a restaurant. Restaurant didn't appear to be running and we had planned to eat there.. Basic breakfast area which was poorly run. I asked about the breakky. They said just help yourself to the fridge and breakfast food upstairs. Owners yound daughter got cereal. Owner took it off her and put milk on front counter. It must've been old. Replaced it with heaps off the mini bar fridge tiny milks for coffee only. Jam, margarine, cereal, jars etc communal and all half empty. One half loaf of bread and some old looking fruit. We eat out the 2nd morning. The first one only had 1 piece of toast.
• Marek (8/5): A very comfortable and clean accommodation at an affordable price - Very clean, comfortable and spacious accommodation Outside night lights didn’t illuminate when it became dark.. caused a bit of a trip hazard at one stage … nothing serious though
• Roger (8/5): -
• Russ (8/5): - Close to town Location on main road. But there's nothing the business can do about that. Otherwise all good
• Tim (10/5): - We were late checking out, staff were very understanding We only stayed 1 night
• tomi (7/5): Great price for a outdated motel in a great location - Location and price Not clean enough in room. Place is old and run down. But for the price it has to be understood
• Guest (7/5): -
• Shweta (5/5): Disappointing stay - Location & staff Our recent stay was unfortunately below expectations. While the room itself was decent, we faced several significant problems that impacted our comfort and safety. First, there was a major discrepancy between the website's presentation and reality. We specifically booked a standard room based on pictures that appeared to be of a top-floor unit, but our actual room was not. More concerning were the maintenance issues: · The carpet was visibly stained and in urgent need of a deep clean. · The air conditioning remote was out of battery, once we got the AC working, it began leaking water directly onto the TV electrical socket in the middle of the night. This is not just an inconvenience; it's a serious safety hazard. Most disturbingly, we discovered an infestation of ants crawling all over the headboard of the bed. This is an absolute deal-breaker for hygiene and a basic expectation of a clean, pest-free environment. We hope management addresses these issues, particularly the leaking AC, to ensure future guests have a safer and more comfortable experience.
• kevo2018 (9/5): Great value, close to shops, clubs, comfortable - Good location, close to town centre, comfy bed, good shower, great price
• Shannon (5/5): -
• Alex (7/5): -
• Christina (8/5): Was a stop over after a long trip from Bondi very comfortable - It was clean and the family room was comfortable
• Vickie (6/5): -
• Guest (3/5): Very disappointing. - No comment. The Internet gives a false impression. The Continental breakfast advertised is a joke. Room service needs to be requested. Cupboards door in kitchenette was missing. Towel rack in bathroom was only half there. Shower was missing internal fixtures that been there in the past. Broken tile at doorstep. The worst cutlery ever. In total I would not recommend the motel at all.
• Karen (8/5): . - . .
• Philip (10/5): We enjoyed tje stay and us to have good experience in Merimbula - Good location Breakfast was limited time and content
• Debbie (9/5): -
• Michelle (6/5): Find other accommodations in the area - It was close to the club for dinner we booked for a king bed with a spar for an amount of money, when we arrive and given our key for the room it was not made up and they issued another key to another room and it did not have a spar, the room was located on the corner of two busy roads for the same price. the people next door had their TV up high and the connection between our rooms included a door so the sound travel through it. we have been to the motel before and the owners were great but now they are under new ownership, we will not going back there again.
• Mark (1/5): I wouldn’t recommend staying at this motel to anyone. - Not much Leaking hand basin Floor flooded in bathroom Bed obstructing balcony door Gave us a key, then 30 minutes later told us we were in wrong room. Front desk managers were useless. The mattress on one of the beds was uncomfortable. Didn’t stay the second night and have received no refund, as I have requested through booking.com
• peter (8/5): -
• Brandon (10/5): -
• Geelan (7/5): - Value Vehicle entry steep
• Nathalie (1/5): - Location and staff unfortunately our stay wasn't as nice as we expected. The room was dirty, rubbish and old food under the bed. You could hear other guests through this door that had been blocked off and light came through. And to top things off two mornings in a row,  Saturday and Sunday there was no hot water to shower with. I told the lady at the front desk , she said they are fully booked and to wait for hot water. Not good enough at all. We would like a refund please. Regards  Peter Marshall  0499 920 417. 
• Paul (6/5): -
• Peta (8/5): A very comfortable nights stay after a long day of driving - The bed and pillows were so comfortable, so much nicer than the place we had stayed the night before closer to Sydney that was more expensive. It was nice and clean. You could hear people in the next room talking. The shower when we arrived had been dripping for quite some time resulting in a wet bathroom floor despite there being an adequate shower door on it. The door was left slightly ajar so the water when it was dripping was also splashing out the door. We turned the tap off and closed the shower door properly and this solved the problem. Cleaners maybe just need to be a little more diligent in checking things.
• Tegan (6/5): Basic Motel, budget friendly - Perfect location for a Soccer tournament we attended. Even though it seemed like a busy area, didn't hear much traffic. Very outdated. Would benefit from a good spruce up. Shower was cold of a morning- I assume because everyone was using them.
• Thilina (8/5): -
• Michael (7/5): -
• Guest (6/5): - The view was amazing, very close to everything The single bed was very uncomfortable and the bed needed to be cleaned again.
• Betty (6/5): - Very disappointing when booked breakfast included however dining room closed …was told they would do breakfast for us between 7 and 9 however when we went for breakfast everything was locked no body around. First room we were put in had not been cleaned Next room tea coffee milk had not been replenished
• Marian (2/5): - The bed linen hadn't been changed from last people in there .There was dirt hair and blood on the sheets
• Mark (8/5): -
• Jennifer (7/5): Comfortable place to stay while attending a wedding - Location was fabulous and there was heaps of parking The carpet in our room hadn’t been vacuumed and was dirty.
• Shane (8/5): -
• Helen (6/5): - shower hot good that we had a toaster and kettle Bed very hard sheets too stiff itchy sheets breakfast booked out on check in
• Nick (5/5): - The location was great. Continental Breakfast.....where do I start. No staff around to ask questions, no bowls, plates, cutlery etc.. I even had to go hunt around to find something so I could wash it....apauling. No tongs provided, and microwave was shorting as was kettle. All in all maybe give this place a miss a miss.
• Guest (7/5): Room and staff were great but the morning we had breakfast the kitcken seemed overwhelmed - Breakfast was great but had it on very busy day and food was slow to come out. Room and location good. Advertised spa was non existent
• Matthew (6/5): - Good location, comfortable bed. Check in took a while as they couldn’t find my booking, which was done through booking.com and confirmed. The staff were pleasant and fortunately they had another room. The crockery and cutlery weren’t very clean and the hot water took about 5 mins to get warm. There was a sign that said it would take a few mins to get hot, but wasting water does not fill me with joy. There are 3 things that matter to me when travelling, comfy bed, tick, hot shower, not really, and clean. To be fair, the room was clean, but let down by the crockery/cutlery.
• Sharron (10/5): - Very clean, plenty of parking and close to the CBD
• Daniel (8/5): -
• Guest (7/5): -
• Kim (5/5): The hotel is a little dated, but for the price, I can’t complain too much. Bed and sitting chair were comfy which is im - It was central to the town. It was nice to be able to have a small breakfast before we left. The shower was over the spa (without a curtain). This should be advised to potential customers as not everyone is able to step over a high obstacle. An old blood stain on the pillow was a little disconcerting (pillows should be replaced if stained) A little noisy in the morning with traffic passing by. Carrying luggage upstairs is not enjoyable.
• Joanne (9/5): -
• Brendan (8/5): -
• italieno (10/5): - I had a lovely stay at Sapphire Motel. The bed was really comfy, and the shower was fantastic ,perfect after a long day out. The room was clean and well-kept, and the location made it easy to walk to shops, cafes, and the beach. Staff were friendly and welcoming, which made the whole experience even better. I’d be happy to see you again.
• italieno (10/5): - Stayed with friends and enjoyed it a lot. The room was clean and comfortable, We loved relaxing on the balcony, and the location was perfect with shops, cafes, and the beach close by. Staff were friendly , making our stay even better. Would happily come back again."
• Saunders (9/5): -
• Christine (7/5): Take the good with the bad. - We had a great view from the room. We had trouble getting our heavy cases up a major flight of steps. I thought we'd booked ground level. Also the hotel only supplied one hand towel for 2 guests and no face washers. The shower was not great. There was no-one at all around when we arrived for breakfast so we had to guess where everything was and help ourselves.
• Andrew (9/5): Superb -
• Sue (7/5): Good -
• Brian (7/5): Good -
• Ronald (9/5): Superb -
• Benburns2372 (7/5): Good - We stayed 2 nights. It was comfortable. The Vicinity to town was good. The spa was good. The bed was comfortable. The price for a high season was good too. Not much to complain about but the shower head was useless and filling the jug under the bath spout not ideal. Overall with a little thought and a spruce up this place would be what it was in the past.
• Kotze (8/5): It was good enough, that we decided to stay an extra night - Breakfast was OK. We needed something more substantial, though. Room was very nice, comfy, cosy, quiet. Nice view. Reception was not available at times displayed on door. There was no Basket for dirty dishes in the dining area, as notes on a notice. Nothing to dry hands in (men's) toilets.
• Jan (4/5): Very disappointed in our stay.will not come again - Location Comfortable room Dirty cutlery Cold and dark breakfast room No staff around at all
• Jantine (5/5): Passable -
• Catalina (6/5): Pleasant - Big and clean room got a nice view The breakfast they offer is OK but the cutlery and plates were not very clean as the room where they offer the service, I think they could improve the service.
• Kym (7/5): Good -
• Natalie (8/5): Very good - No hot water, when it finally came through it lasted for approximately 2 minutes.
• Peter (6/5): Pleasant -
• Anna (10/5): Exceptional -
• June (4/5): Disappointing -
• Jono (8/5): Very good -
• Evelyn (9/5): Would stay here again - Location and room Dining room needs refurbishment and tidy up, but having access to it for breakfast was good
• Mike (1/5): Very very disappointed … worst place we have stayed in years - Nothing Noisy right on the highway A/c was right above head Tiny room No human contact
• Graeme (4/5): Well priced & located - Location Shower mended with silicone sprayed everywhere. Ants on bed & benches. Breakfast tables & floors not cleaned. Bins in room & Breakfast area not emptied
• Bronwen (8/5): - We enjoyed our stay at Merimbula Sapphire Hotel. It was convenient and close to the centre of town. It was clean and comfortable and was value for money.
• Piantadino (7/5): Good - nice room - plenty of light in winter Hot water takes a very long time to come... Nobody did my room..... (which I did not care much)
• Brian (8/5): A nice place for a short stop. - The offer of a free breakfast was welcome and used by us. The location was also handy. The state of the driveway and parking area needs urgent repairs in some places.
• Susan (7/5): Good -
• Cynthia (8/5): Very good -
• Deborah (7/5): Good -
• Anonymous (3/5): Poor -
• Sylvia (5/5): Would not stay again - Position Dated not 4 star
• Christopher (10/5): Was a nice place - Nice room and it had a balcony Had to walk up the stairs with all our belongings
• Anonymous (6/5): Very disappointing - Very basic and expected more No hot water at 10pm or 6.30 am in the morning
• Peter (8/5): All good amenities & good sized room - Good Shower head drip -rm-9 &no shower gel
• Conan (8/5): - Hotel cost includes a continental breakfast. It's a short walk from restaurants and take aways.
• rodier (10/5): - Clean and well maintained property. Recommended, and will stay there again next visit.
• Aimee (8/5): Very good -
• Colleen (8/5): Central and convenient - Breakfast was basic but everything that we needed
• Andrew (6/5): Pleasant - There was no hot water
• Sheree (5/5): Passable -
• Daryl (9/5): Superb - great for overnight stay

Photos