Gran Hotel Tourbillon Cataratas

Name: Gran Hotel Tourbillon Cataratas
Address: Ruta 12, km 4.5, Puerto Iguazú, Misiones, 3370, Puerto Iguazú, AR

Location: Ruta 12, km 4.5, Puerto Iguazú, Misiones, 3370, Puerto Iguazú, AR

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Relax and Rejuvenate: Indulge in the full-service spa, health club, outdoor pool, and steam room for a truly pampering experience.

Delightful Dining Options: Enjoy a meal at the hotel's restaurant or opt for the convenience of room service. Don't forget to end your day with a relaxing drink at the bar/lounge.

Comfort and Convenience: With air-conditioned rooms, minibars, LCD televisions, and free Wi-Fi, this hotel ensures you feel at home. Plus, amenities like a business center and concierge services add to a seamless stay.

Plan your escape to Gran Hotel Tourbillon Cataratas in Puerto Iguazú - the ultimate blend of luxury and relaxation awaits.

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 01:00 PM - Anytime

Check-out: 10:00 AM

Instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free breakfast
Full-service spa
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Continental breakfast
Concierge service
Steam room
Elevator
Gift shops or newsstand
Free breakfast
Health club
Safe-deposit box at front desk
Free newspapers in lobby
Full-service spa
Smoke-free property
Pool umbrellas
Tours/ticket assistance
Wheelchair accessible parking
Conference center
Snack bar/deli
Playground on site
Rooftop terrace
Pool sun loungers
Free continental breakfast
Mosquito nets
Ballroom
Banquet hall
Wheelchair-accessible van parking

Rooms Available

Standard Double Room

1 Double Bed OR 1 Twin Bed
355-sq-foot soundproofed room, deck/patio with garden views

Layout - Separate dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Deck or patio
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Triple Room

1 Double Bed and 1 Twin Bed
377-sq-foot soundproofed room, deck/patio with garden views

Layout - Separate dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Deck or patio
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Bungalow, Garden View (4 Pax)

1 Double Bed and 2 Twin Sofa Beds
538-sq-foot soundproofed room, deck/patio with garden views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Deck or patio
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Bungalow, Garden View (3 Pax)

1 Double Bed
538-sq-foot soundproofed room, deck/patio with garden views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Deck or patio
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Junior Studio Suite

1 Queen Bed
484-sq-foot soundproofed room, deck/patio with garden views

Layout - Separate dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Jetted bathtub
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Deck or patio
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Hariharan (8/5): - Staff and breakfast
Jorge (6/5): - The staff was super friendly while checking in and the breakfast had a good variety.
Keith (10/5): - Staff, especially the front desk, went above and beyond to help make our stay a success. Thank you!!
Oliver (10/5): - The staff was excellent. Specially Ulices Mieres. Hotel garden is very nice.
Agustín (6/5): - Friendly staff, restaurant options very poor
David (10/5): Proximity and service - Close to the airport. Close to the waterfalls park. Rio de Uruguay bus stops right in front of the hotel (and drops off across the street. The restaurant has great food. If you are looking for a hotel with spacious rooms, near the airport/park, and with food on site then this hotel is perfect. My room was spacious, but the bathroom needed to be updated. No big deal.
VENKATA (6/5): - It was challenging as no one spoke English and communicating anything was very hard.
WARLEY WAGNER (2/5): Extremamente Decepcionante - Salvo a simpatia da recepcionista Keila, no mais tudo foi extremamente decepcionante! Uma pena ver um hotel em local tão bonito, completamente descuidado. Muito, muito sujo! Precisando de manutenção e cuidado! Escolhi pelas avaliações e as fotos do hotel. Era para ficar mais dias, mas só fiquei uma noite. Piscinas, jacuzzi, áreas externas, varandas e os quartos muito sujos. Pela situação atual do hotel, nem foi tão inesperado ver uma barata grande voando pelo quarto, até foi para ao banheiro, onde consegui matá-la.
Mario Ruiz de Azua (2/5): - Muy viejo y mal cuidado el hotel
Carlos (10/5): - Eas ok, need some narhroom repair in the room
Verified traveler (6/5): - El lugar se nota que en algún momento fué muy bueno, hoy en dia se encuentra algo abandonado, y con detalles de poco mantenimiento evidente!
Jaime (4/5): - Desayuno desastroso con pocas opciones para escoger,la piscina muy sucia y el agua extremadamente fría,el menú del restaurante malísimo. Habitaciones ok y staff amable.
Gabriela (4/5): - Lençóis sujos, toalhas de má qualidade. Poderiam ser mais cuidadosos com a limpeza.
Héctor Alejandro (8/5): - Ok
GREICE (2/5): pessimo hotel - sujo. agua barrenta, cafe da manha muito fraco. Não recomendo e não voltaremos
Russell (10/5): - Great hotel close to everything
ROSANGELA M. PASQUOTO (10/5): hotel férias descanso casal - foi maravilhosa, ótimo atendimento, limpeza impecável, café da manhã muito bom
Teresa D (10/5): - The front desk staff were very helpful, friendly and kind, Emilia was the best, she was great
Annabelle (8/5): - Staff is very friendly. Restaurant and food are excellent. What kept me from giving it 5 stars is because it needs an upgrade but it looks like all hotels in the area need one. Will definitely stay again
Dalton (4/5): - Small airline type pillows. No coffee pot in room. You have to use room key to turn on power so the hall and room was like and oven. It finally started to cool when we left to check out. We arrived 30 min after restaurant closed. They should have pre-made sandwiches/fruit plates to sell to late arrivals. Kids were playing hide-n-go seek so running up and down hall outside room.
Victor (8/5): - The hotel is located in a good area but is far from being a 4 start hotel. The hotel needs update. The hallway’s shades are old and need to be changed. The pool need repairs and the furniture in the rooms are old and uncomfortable. The staff however were nice and courteous. The breakfast was real good.
Hsinkuei (8/5): - The rooms are old. The front desk lady Amilia was super nice and helpful.
Ryan (4/5): - Walls are paper thin. The shower and tub were too dirty to even get in. Carpets are all stained. The rooms needs a complete makeover.
Darshana (6/5): - We stayed one day after visiting the falls. It is old hotel but kept it clean.
Ronald (8/5): - Very good breakfast.
SERGIO (6/5): - The structure and location are great. The property is worn out and needs to be renovated ASAP. It should not be rated at four stars.
FAGNER (2/5): - Hotel abandonado parece, precisa urgente de reforma.
Fidencio (2/5): - Terrible experience
David (6/5): - And none of the people at the desk broke English. The restaurant in hotel not good at all. The food was horrible.
Damian (6/5): - Bien a secas. Me tuve que bañar con agua fria por falta de agua caliente
Tanya (6/5): - The property needs maintenance
Andres (4/5): - Not a good place for the price!!
mateu (10/5): - La amabilidad y profesionalidad del personal y el gran jardin posterior para poder pasear,
Lurline (4/5): - Very old, not hot water, terrible bathroom very poor water pressure
denise (8/5): - I’ve place to stay enjoying nature!
Fernando (10/5): - Hermosa propiedad y alrededores
Ivaylo (10/5): - Great service
Bing (10/5): - The staff were very helpgul on getting the park ticket.
Xiaofang (6/5): - Inconvenience location. Draper were placed on the bed. Low quality towels. People work there is very nice.
Bernabé (8/5): - Recomendable
Ayellet (4/5): - It needs renovation
Yoko (8/5): - Rooms are small and there was some weird noise maybe from the AC?
Dru (4/5): - No English speaking staff. No information on Iguazu Falls for a Hotel located in Iguazu Falls area.
Sankar (10/5): Grand experience - Fantastic facility and staff
Berni (8/5): - The staff is friendly. The food at the dine in restaurant is excellent! Overall property amenities is good, but property is in need of improvements.
Verified traveler (6/5): - The bed clothes, need and improvement, maybe buy new ones they seem a bit too old for the price of the hotel, and it will make the stay more comfortable. also a deep cleaning of the carpets! hotel amenities are nice and staff also very nice!
Verified traveler (6/5): No functioning Swimming pool - Swimming pool did not even have water. Photos were very deceptive.
Kevin (2/5): Nothing functions properly - Not good.nothing works,from the heating,to the remote control for the tv,the patio doors wouldn’t open.. obviously not heard of maintenance..but it must be said that the people who work there are very very nice people..but for nothing to function,to keep calling reception?not acceptable
Ian (4/5): Some facilities unavailable - I was finishing up my tour of Sth America with a stay at this nice hotel ... 4 stars! Great deal! Thinking I would splash out... unfortunately the pool and jacuzzi were under maintenance... not advised at the booking point. I know it is the cooler months but this is a tropical area so I wanted to use the pool.. I know they have to do maintenance at some point but it was the lack of info to advise beforehand as to why I got a good deal... they did have a nice sauna and steam room... though the steam room didn’t seem to work very well... In addition it was a distance out of town without shuttle services into town and not many facilities and limited dinner options
Marion (6/5): - When first walking into the foyer it looks impressive but room is in need of maintenance from a good clean to fixing blocked shower heads to dripping taps. Breakfast included was the best part of this hotel. Long distance to town or the Falls you need a taxi to anywhere
Peter&Sue (6/5): - We loved the facilities, the breakfast, the service at Reception, the process of checking in and out... but we did find there were insufficient towels for us (number of towels for the number of guests) and the room had not been vacuumed properly (rubbish from previous guests found under the bed).
Verified traveler (2/5): - Bad conditions! The bed, the carpet, windows, bathroom, everything.
christine (8/5): - It was a nice, quiet place to stay for a few days while exploring The Falls and other areas.
Ronnie (10/5): American Airlines Retirees - It was amazing. From staff to manager. I’ve already posted it on my American Airlines group if they need a room make sure it’s this hotel. Thanks! Yes
Harry (4/5): - well. for $100 a night i expect outlets that work with American plugs, sheets that cover you completely when the wall a/c unit just blows cold and doesnt stop all night, i would expect they can change $20 usd into pesos so i can get a cab to the airport without having to ask the manager. i would expect a restaurant on the property with a la carte menu, instead of only buffet dinners. on the whole a very disapointing place but, given you are in the middle of a jungle, i guess not too bad.
Calvin (4/5): They need to upgrade - The place is a total run-down. The carpet is filthy. Water pressure in the shower is very weak. There are a lot more hotels around that area to choose from. Staff from kitchen is wonderful to get boiled eggs & hot water. Did not have time to explore the whole place bc we were too busy going to Brazil side for the fall 1/2 day & whole day for Argentina side
Jorge (6/5): Gran Hotel Tourbillion Cataratas. - The hotel staff were friendly and helpful. The room was overlooking the road and we had a terrace and the room type was mini suite . The room was spacious and well presented. No tea or coffee or kettle to make a coffee or rea in the room. There was no iron or board so you may ha e to ask if needed. Breakfast was buffet style and it was good. Lots of sweet treats and standard scramble eggs, bacon, cereal, juice ( orange) etc. The bed was not comfortable to sleep because the mattress seemed to high in the middle and then it felt it was pushing your body to the end of the bed as you sleep. Location was ok, had Cabañas and two pools, plus a pool bar. To get to places you need a taxi ride or get a car. No currency change was available in the hotel.
DAN (10/5): Great service! - The service was over the top. Iguazu falls closed for a protest on the day we had planned to see it. The staff went out of their way to make sure we made the best of the day. The pool is clean. The breakfast buffet was very good. Rooms were clean and quiet. The only thing that needs work is the gym, with too little of open hours and a broken treadmill.
Verified traveler (8/5): - Receptionist had poor English, AC was noisy, TV remote control did not work.
Verified traveler (6/5): - The linens were somewhat dated and there was no hot water for the most part. After running the shower for several minutes eventually I got some like warm water to come out of the shower.
Verified traveler (8/5): - Nice hotel and close to everything. Staff were very friendly and helpful
thomas (6/5): Paper thin walls - Not sure how it got a 4 star rating. 2.5-3 at best. Rooms not in the greatest conditions. Cracking, peeling, bathroom tiles falling off. Walls are literally paper thin, we had conversations with our kids through the walls. Bring ear plugs. On the main road, si you have to take a taxi to get anywhere. Better yo stay in town. Pool was nice. If you have little kids it will keep them occupied. Dont be fooled though, the jacuzzi is NOT heated, basically a cold dip. Breakfast is good, average for most hotels. Only hot eggs and bacon with lots of fruit and bread products. Dinner was cheap and tasty but service was slow even when empty. Staff us nice but speaks NO English. Hard to get basic requests answered, master Google translate before you go. Gym is ok but is only open in the afternoon for some reason. Unless you have little kids who will play in the pool and on the nice lawn and playground you are better off in town. Thin walls are a big problem.
Nathan (4/5): - The water was cold
Kora (8/5): Good hotel in Igauzu - Nice size room, breakfast had good coffee and juice. Hotel has a pool with poolside cafe. Pool is small but fun ambiance with music and lights. Overall this is a good place to stay on your trip to Iguazu. Short taxi ride to the small city center, 25 mins to the falls. We are happy we stayed here.
Verified traveler (2/5): - No hot water in shower , terrible food, no towels, I could go on forever
Verified traveler (8/5): - It was very nice to have a taxi available at all times.
Verified traveler (10/5): - Good location. Ambiance was very nice. Friendly staff. Nice gardens and amenities.
Verified traveler (6/5): - the aircon system is too old and does no. The Wifi broke down
Julian (10/5): - Nice hotel and location right outside town but easy access by taxi at low cost.
Tood (10/5): - There are rooms in the main building and about 8 cabanas around one of 2 swimming pools. The cabana I was in was fantastic.
Grateful (8/5): - Great hotel, loved the pool and sauna. The room was comfy but the Breakfast was average and the WiFi terrible. The front desk staff were super helpful but the pool service was not pleasing as they offered guests our food and beer and we waited for a long time to get service. The town is much better option for food and service.
Mark (8/5): Delightful resort hotel with lots to offer. - Lovely setting, pool big enough for lap swimming (my wife loved it!). Large spacious room, great a/c, balcony faced pool and large garden/green space. Animal/cricket sounds at night were magical. We left patio door open at night to hear jungle sounds. Super breakfast choices, multiple tropical fruits, scrambled eggs, decent coffee (best with cocoa). Downsides: fridge not cold (needed defrosting badly), hotel policy forbids bringing in any food of your own, or you will be charged for entire overpriced contents therein. We felt we had to hide previously purchased oranges and wine. Too corporate in that respect. Fortunately no-food policy wasn’t strictly enforced, but it made us paranoid. Only hotel we’ve ever stayed at in over forty countries with this stated policy. Also, frequent short power outages first night. Staff helpful, but virtually no English spoken, disappointing for large international style hotel at top tourist site in entire country. Easy free parking, but due to location out of Puerto Iguazu, car/taxi necessary to access town and MAGNIFICENT Iguazu Falls. IceBar, mine/gem store next door. We would definitely stay again!
Verified traveler (8/5): - Staff very kind. Clean and good location. We recomended other customers
Verified traveler (4/5): - Close to iguazu falls and iguazu airport. The hotel needs a major redo. The floors are carpeted and stained and bumpy—tripped several times. The odour in the hallway is disgusting as well as what they call their menu. This hotel needs a good cleaning. Windows are filthy. Overall, other than location and a few pleasant staff—never again!!!!
Verified traveler (10/5): Beautiful place - Great place to stay with easy access to the falls, bus stop is outside the hotel.
Roastie (6/5): Large hotel however missing the vibe - Hotel room are standard, they do have a consistent smell in the rooms. Hotel staff spoke basic English. Tango transport was great. They also don't speak good English but they try.
Shmuel (8/5): Nice hotel near the falls - Very comfortable resort hotel near the falls. Nice grounds, pool, spa, etc. Bus it taxi to the falls just in front of the hotel. The only minus is the distance to the center of Puerto Iguazu where all the restaurants and shops are located.
Verified traveler (6/5): Iguazu - Unfortunately the hot water does not work in the morning. Two days in a row we woke up to find to hot water available. Also the WiFi was spotty at best.
Kimberly (10/5): Iguazu - Amazing area to visit
Kevin (6/5): - The hotel is ok but in the middle of nowhere. It needs some work.
Verified traveler (8/5): - Nice
Verified traveler (6/5): There are better places for the price - The hotel was mediocre. The pool area was small and the spa tiny. The food was not very good. The bar was not well stocked at all.
Adam (4/5): Not close to town, very poor breakfast - I dont call a selection of pastries a good breakfast - it is just a lazy effort to avoid having a chef on site in the morning.
Jennifer (2/5): - This hotel has seen better days. It looked like it had once been a nice hotel but had fallen into disrepair. The hotel needed new carpets everywhere. In the lobby there was a sofa that had at one time been white but looked stained and dirty. My hotel room bathroom was in need of many repairs and was dirty. The sheets were dirty on the bed. The rug was dirty. The walls of my hotel room were paper thin and I could hear the conversations of both my neighbors in the adjoining hotel rooms.
Verified traveler (6/5): Nice Hotel IF ONLY - The hotel and facilities were not bad. But the room was awful as the wall was super thin and there were 2 young children screaming arguing with their parents from before 7am until after 11pm at night. We asked the hotel staff to help address the issue but the response was eh there is nothing I can do. Disappointed and would not go back. Expect to carry your own bags to your room expect the front desk staff to be annoyed that you are interupting their facebook time.
Verified traveler (8/5): For its price, it's great! - The staff are very friendly and helpful. Two pools, which weren't empty of tree leaves, given we went at the end of the season. The restaurant fees were reasonable, the lomo sandwich was good, the burger wasn't. If you're on a limited budget, Tourbillon is highly recommendable.
Matthew (6/5): It's ok, but nothing exceptional - The hotel staff were not the most helpful lot. The room was clean and comfortable. But this is a three star hotel parading as a four star. Breakfast was adequate, with a good fruit bar.
Verified traveler (6/5): Too nosisy! - I could hear TVs next door, people cheering a football game, I could even hear my neighbour snoring!
Osvaldo (8/5): Nice hotel, clean and located in a beautiful place - Everything was great, attention and place. Our room has a nice balcony that was overseeing a nice area. In summary very enjoyable place to stay
Val (4/5): Was not a big fan of this hotel - The lobby, pool and dining room were okay — fairly updated and seemed clean — but the room was a kindof creepy. A/C was n ot very strong or helpful given the high local temps. The "packaged" soap had clearly been used before and then put back in the packaging. Bedding was dingy and bed a pit soft. I felt the need to sanitize everything (which I did with wipes I brought with me). Walls were thin and easy to hear other guests through. Front desk staff pretty helpful despite limited English.
Christian (10/5): Great place to visit the falls - Great location between the city and the falls. Can recommend it if you are interested in visiting the falls. To me, there is no idea to have an hotel in the city since the reason you go there is for the falls.
Alex (2/5): Hotel full of mold - Hotel full of mold. This was a nice hotel when built but now needs a full cleaning. The breakfast was just day old bread and weak coffee.
Verified traveler (6/5): - Stained carpet, very thin walls, warn out furniture
Verified traveler (10/5): Good Hotel - The hotel has all the facilities that you want, so its good.
val (8/5): Very clean and comfortable...great staff - Good value hotel. Staff very friendly and accommodating. Room clean, large and comfortable. Noticed that the pool was cleaned daily. Grounds well kept. Ariel in the Restaurant was very nice and took our dinner to our room. House keeping great. Breakfast was mediocre, needs more variety. We enjoyed our stay!!
Susan (8/5): Very comfortable hotel although service needs to i - Service was very impersonal - no help with bags and no-one on the door. Reception staff seemed uninterested in guests. Not the service I expect from a 4 star hotel.
Verified traveler (6/5): Nice enough... - The service was GREAT. However, the beds were small and hard. There was no hot water for the shower or from the sink. The breakfast was pleasant though..
jack (6/5): - Very bad front desk customer service, dirty room, poor breakfast. their taxi service to the airport is overpriced!
Verified traveler (4/5): total disaster - The images of the hotel are very misleading. The pool had some type of green slime growing all over the edge and our room had black mould growin all over the wall. Absolutely disgusting.
Verified traveler (10/5): Very good option to stay at Iguazu. - The hotel is located at the entrance of the town. Iguazu Park (Argentina) is very close. The facilities (gym, spa, pool, restaurant) are very nice and the people are eager to help you and make your stay very pleasant.