Holiday Inn Express & Suites Norwood-Boston Area by IHG
Location: 225 Norwood Park S, Norwood, Massachusetts, 02062, Norwood, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Amenities
The hotel offers a fitness center and complimentary wireless internet access. Enjoy a daily complimentary continental breakfast at the snack bar/deli.
Business Services
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Room Features
Guest rooms include air conditioning, refrigerators, flat-screen TVs, and free wired and wireless internet access. The private bathrooms have complimentary toiletries and hair dryers for your convenience. Reach local spots with ease with free local calls available.
To experience comfort and convenience during your stay, book now at Holiday Inn Express & Suites Norwood-Boston Area.
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Continental breakfast
- Fitness facilities
- ATM/banking
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Wheelchair accessible parking
- Assistive listening devices available
- Snack bar/deli
- Free self parking
- Free continental breakfast
- Wheelchair-accessible van parking
Rooms Available
-
Standard Room, 1 King Bed (LEISURE)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, 2 Bed)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Accessible bathtub
-
Standard Room, 1 King Bed (Feature)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, 1 King Bed (1BD, Hear, Tub)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Accessible bathtub
-
Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 1 King Bed, Accessible Bathtub (Mobility)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 2 Queen Beds (Extra Floor Space)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room
1 King Bed OR 1 Queen Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 1 King Bed, Jetted Tub (1BD, Feature)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, 2 Queen Beds (Extra Floor Space)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 2 Queen Beds, Accessible (Communications)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Mobil, Roll Shwr, 2 Bed)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, 2 Queen Beds, Accessible (Communications)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 2 Queen Beds
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, Multiple Beds, Accessible Bathtub (Mobility)
2 Queen Beds and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Accessible bathtub
-
Suite, 1 King Bed, Transfer Shower (Communications)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Transfer shower
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Transfer shower
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 1 King Bed, Accessible Bathtub (Communications)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Accessible bathtub
Guest Reviews
- George (10/5): - Great branch
- Nelson (6/5): - Room had comfortable king bed and was clean However, bathroom in need of repair. Shower shampoo dispenser was found on shower stall floor and appeared to come unglued from tile. Breakfast was good with lots of options. Property interior a bit dated, but clean. Breakfast area definitely updated and modern. Staff was courteous and friendly.
- Rebecca (10/5): - Very convenient
- Doris (8/5): - Amazing stay
- Jose (10/5): - This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.
- Praveen (10/5): - Breakfast wasn’t that great. Needs improvement.
- Judy (10/5): - Great stay friendly staff decent breakfast thanks
- Kimberly (8/5): - Fast and easy check in and check out process. Room was huge and very clean. Would recommend.
- Dave (2/5): Thin walls - The place was busy, with too much noise. Could not sleep.
- Scott (10/5): - Everything was perfect. Thank you.
- Ashley (10/5): - Great breakfast!
- Brenda (6/5): - We requested with the reservation for my 2 rooms to be together. One was on the 3rd floor and the other was on the first floor. They said they gave me a suite on the first floor, it was a king bed with a jet tub next o the wall on left side of king bed. VERY strange. Not happy rooms were so far apart!!
- Ashley (10/5): - Close to the skating rink!
- Karen (10/5): - The room was clean and large enough for four people
- Sharrieffa (2/5): Not a good stay - As I was checking in, I left my wallet on the counter, when I came back it was gone. It was a late check in, not many people coming in and out. The front desk person wouldn’t run back the tape to see who took it. The sink was stopped up. It was loud. Not a good stay. Mold in the shower. I never do reviews, but I had to do this one.
- Tyan (10/5): - Good stay, no problems.
- Melissa (10/5): - I enjoyed everything
- Jorge (10/5): - Clean and quiet
- Janet (8/5): - Hotel was in great location & staff was very good
- Charles (10/5): - Melissa and the staff very helpful.
- Tianna (10/5): - Everything about our stay was wonderful and we will stay again in the future
- Dennis (10/5): - Upgraded and clean
- Cristina (10/5): - EXCELLENT. Thank you
- Emily Reedha (10/5): - Room was clean, modern and comfortable. Took us some time to figure out how to get the room temperature adjusted, but it worked out fine in the end. The breakfast was typical hotel food, but good and the automatic pancake machine was pretty cool. It’s about a 40 min drive into downtown Boston.
- Lisa (10/5): - I loved everything about my stay and would definitely stay there again
- Sergio (6/5): - The property is in good conditions but my last night as I wanted extended the reservation for another night the staff person started argue with me and she was passive aggressive and verbally abusive telling me that she could not help me because I used Expedia. So I reply that she didn't know what was customer service and being polite with clients and that she didn't know how to do her job. She called the police on me saying I did offended her. She was so terrible and abusive that I need to call the police on the Hotel staff and let know what happened. The staff doesn't know how do talk with clients are very rude and not feel clients welcoming there.
- Verified traveler (6/5): - Noisy A/C, no fresh air make up, dead air in the room, cannot open the window, wait at breakfast for buffet resupply. Far from city, train trip is long and not convenient. Not what I expected for the price paid.
- JoMarie (10/5): Comfortable and Clean! - Quick overnight stay. Will stay again! Very clean and comfortable!
- Katherine M (10/5): - Clean, great staff! Good
- Elizabeth (10/5): - Good price
- Christine (8/5): - Overall fine for staying 1 night to go to concert at Gillette Stadium. Breakfast OK, except terrible bread selections. Need some REAL bread including whole grain bread. Some granola would also be good.
- Victoria (10/5): Clean, kind staff, good breakfast - We arrived at the hotel after midnight. The front desk employee was professional and quick to check us in. Room was overall clean and beds comfortable. Breakfast was good. They have an automatic pancake maker that I’ve never seen but having fresh pancakes was a bonus. The only issue we had was that our carpet appeared damp and sticky. We’re not sure if it was recently cleaned and just hadn’t dried. But the room did not smell and it was clean. Would stay again.
- jasline (10/5): - Everything's
- Paul L. (2/5): - I am writing to express deep disappointment and concern about an unfortunate incident during my recent stay at Holiday Inn Norwood - Boston. My family and I faced an unsettling situation that made us feel unwelcome. Our stay was marred by issues, notably persistent dog barking from the adjacent room. I approached management for help, hoping for a peaceful resolution. However, their response escalated the matter. Astonishingly, after voicing my concerns, management involved the police and asked us to leave. I understand challenges in hospitality but find the response disproportionate. I expected a more considerate resolution from a reputed guest-focused hotel. The lack of attempt to mediate, coupled with misrepresentations and inconsistencies from management, is deeply concerning. Initially, we were assured of no dogs, later told they'd be quieted. Yet, when barking persisted, a legal provision about service pets was used, forcing us to a smaller room or to leave. Involving law enforcement unnecessarily compounded our frustration. I request a review of our experience and appropriate action to address this matter.
- Glen (10/5): - Nice location, staff was great.
- Susan (10/5): - Check in was quick and easy. Room was clean and cozy. Proximity to restaurants and shopping awesome.
- Katrina (10/5): - 24 hour check in was super helpful for my group of 6 coming in after a concert. Comfy beds and clean rooms, and a breakfast available in the morning.
- Penny (10/5): - Check-in/ Check-out we’re easy. The hotel was quiet and clean. The room was clean with comfortable, clean bedding and the bathroom was spotless.
- SYED (10/5): - I enjoyed my stay
- Vicki (8/5): - The women at the front desk was very helpful
- Joel (10/5): - Great property
- Theresa (10/5): - My 4day stay was comfortable and convenient. The location was accessible to all of my needs. The staff was very friendly, polite and accommodating. Thank you for a great stay!
- Joshua (10/5): - The only complaints is there wasn’t much around but was only there for a night for a concert.I have nothing bad to say about the hotel itself. I would definitely stay here again in the future.
- katie (10/5): - Clean and up to date
- Rony (6/5): Good but could be better - We asked to prepare the bed for our children and they didn't do it+ they put 3 towels for 5 people
- jodi-rae (6/5): - We were a little disappointed that they had a problem with the filter and we couldn't use the pool
- Kevin (10/5): One Night Stay - Only here for one night and didn't arrive until 10:20 PM, but everything was fine.
- Verified traveler (10/5): - Stayed here for hike visiting Boston and going to Gillette stadium for a MLS game. Clean, comfortable, and convenient. Great breakfast the first day, out of meat the second but everything else was great!
- Danika (2/5): - 6/9/23 Night attendant person was terrible!!! My family arrived from North Carolina around 4am. I called ahead to let it be known we would be arriving early in the morning. I waited at the front desk for 15 minutes before the male employee come from wherever he was at looking like he just woke up. He checked us in. He gave us the keys to a room that someone was asleep in. HOW SAFE WAS THAT!!! As a black woman opening the door to a room occupied by a white male I was mortified!! Lucky the gentleman did not hear us! I go back to the attendant and he asked did I go to the right door??? Are you serious!!! I went to the door of the room number that was provided!! Then he said and the key opened the door???? WHAT!!! I was done at that point. The room that I was then provided was terrible. Rm 420 has a crack in the tub. The t.v has a makeshift dresser drawer holding up the t.v and the wood slab under the tv stand is broke and leaning against the wall. This weekend we traveled to lay my mothers ashes and to have to deal with a crummy hotel was awful!
- Rebecca (6/5): - The stay was enjoyable. Communication with staff prior to the stay was a huge draw back. I called to modify my reservation and was told that it was not an issue. However, when I went to check in I was informed that the staff member who I spoke with earlier had canceled my whole reservation.
- Mircea (10/5): - Great place
- Khanh (10/5): - Easy parking, room is clean and big
- Aman (10/5): - Nice and clean
- Christina (8/5): - Very easy to check in and stay was great!
- Lisa (6/5): - Walked in and there was no staff to greet you at the counter. In fact the entire time there we only saw cleaning staff. Very upset that there was no mention anywhere that the pool was closed. Wouldn’t stay here again
- Edson (4/5): - Service was ok. Home was not to standard. And i saw mouse was in the home. To be honest i should be reimbursed just for that. I been going to that hotel for the passed 4 years. Please advice the manger in that hotel. Thanks a lot...
- keming (10/5): - comfortable and quiet
- Verified traveler (6/5): Bathroom, breakfast, and blaring alarms. - Pool was closed indefinitely, which sucked because we were looking forward to it. When we checked in, the employees were nice, but we found weird red stains in the shower, not sure if they were blood or hair dye or what, but the people working (Elizabeth and another younger guy) quickly moved us to a different room. Had good restaurant recommendations. Woke up the next morning to the fire alarms blaring, which isn’t anyone’s fault, but still a bad way to be woken up at 7:15 am. Breakfast was okay, frozen waffles were not kept frozen so not really good safe. They were just in a room temperature display case with bagels and muffins next to the toasters. It was an okay-ish experience, but we wouldn’t stay here again. Elevator also a bit sketchy once you’re between floors 3 and 4, it makes a weird noise
- Mircea (10/5): - Great hotel
- Melissa (10/5): - Elizabeth greeted me at the desk and she was awesome. She made me feel comfortable and she was patient with me as I got out my information for completing the booking. I was looking forward to swimming in the pool and I’m very disappointed that it’s not in service.
- Adrian (10/5): - We had a very large top floor corner room, quiet location set back from the Highway, clean and comfortable. Not really anything in walking distance but nice location.
- Chris (2/5): - Room was dirty. Kitchen counter sticky. No hot water. Will never stay here again.
- Robert (2/5): - Shower had low pressure a thumbnail size soap I had to Ask for paper to write Not enough blankets When I checked out (on time) A $50 charge was added.
- James (10/5): - Staff was friendly and courteous. Room was clean and bed comfortable. Hot breakfast was good. Plenty of restaurants nearby and just a 30 minute drive into Boston.
- Barbra (10/5): - Clean Good breakfast Kind staff
- Tatiana (4/5): - Clean, comfortable, friendly and polite staff, good brakfast
- Daphnee (10/5): - Always a great experience staying there. Thank you
- Rhea (4/5): - The staff was friendly and accommodating. I went to get in my bed. The bed was filthy. Very noticeable stains on the sheets. They did come and clean immediately when notified.
- Verified traveler (10/5): Just what we needed - Very clean, spacious, bright. No issues or complaints
- alicia (10/5): Average. - Typical hotel. Nothing special. Pillows were awful and the bed was soft.
- Jillian (10/5): - Ok
- Nora (6/5): - The ceiling had hand prints on it which frieghtened the kids. The carpet was stained. The pool was closed. The sofa bed didn’t have a blanket or pillow for it had to ask and they said they didn’t have any blankets.
- Om (8/5): - Clean and spacious.
- Shevonne (4/5): Website states pool, but the pool is no open! - The stay was comfortable and pleasant! Me & my two young daughters just needed a night away from home. So we booked here with the intentions to utilize the pool & have a game night. Upon arrival there was a sign at the front desk stating “pool is closed indefinitely” This was not stated on the website! Please update the website’s about the pool closure. This is very misleading & was very disappointing to my two young daughters who were all ready for a fun night of swim & games! ❤️
- Kelly (10/5): - It was very clean and the staff was very friendly
- Karen (6/5): - The reason I chose this location was for the indoor pool listed. We learned upon checking in that the pool has not been in operation in over 3 years now. Front desk staff was very annoyed that we even asked stating "We told Expedia to stop listing the pool but they don't listen." Not impressed.
- Mohammad (8/5): - Nice, clean and tidy. All the staff was very friendly and accommodating!
- Terrence (8/5): Good place to stay! - Great stay, friendly, comfortable and a great breakfast. Only thing to critique is the cleanliness of the bathroom in the corners, shower and around edges, pretty dirty.
- Justin (10/5): - Customers service was great. Everyone is nice and friendly
- NICOLE (6/5): - Need to emphasis on sites that pool is closed indefinitely!!!!
- Mircea (10/5): - Really nice and clean place
- Steven (4/5): - I found an full syringe uncapped when I pulled my suitcase off the shelf in the closet. I was shocked and disgusted, but worried for the safety of myself or whoever could have been stuck by this dirty needle. I notified the desk to warn the housekeeper.
- Melixsa (8/5): - Ive stayed here before and the frint desk woman, Melissa, was always friendly and the room is comfortable.
- maureen (6/5): - No remote control could be found for either room, there were garbage bags left outside the door, dirty handprints on the ceiling and cabinet drawers with handles falling off. We expect more from Holiday Inn….
- Jean (10/5): - great breakfast area, plenty of parking space, close to shopping center except that swimming pool was closed.
- Johane (10/5): - Clean sheets and comfortable bed.
- M (8/5): - Clean place
- jose (6/5): - Selected this hotel mainly for the pool which was broken. Breakfast was poor.
- Muhammad (4/5): Not up to standard, will not recommend this - Air conditioning is not great that at night it has stopped the fan and become suffocated in the room, there is no window for fresh air. Gym is not like a hotel it is like anyone can have at home, pool is indefinitely closed but listed on the website which is an invalid claim, breakfast is so so when it comes to variety. Business center is a junk yard with decades old equipment, my kids have better computers and printers at home than the business center at this hotel. Other day I had to email my document to person at front desk to print one piece of document because printer is 15 years old and no driver is available. who owns this hotel should spend few hundred dollars to improve it. And the price difference is only 10$ less than a better hotel so not economical. This location does not have any discount.
- Jonah (10/5): - Good!
- Karen (10/5): - The property was close the Winter Lights in Canton.
- Steven (10/5): - Quality
- Shirell (10/5): - I like the convenience of the location. It was exactly in the middle of all the activities I had planned while visiting.
- Robert (8/5): Overall 9. - Overall a 9. Almost good breakfast, pretty new, good room size, bright halls, decent front desk, pool closed indefinitely- now pretty standard. I would stay here again.
- Steven (10/5): - Place was really nice food was really good just comfortable and safe for a reasonable price
- Samantha (10/5): - Awesome hotel to stay at to just get away with great prices
- todd (6/5): Features of room misrepresented by staff - I was told we were in room with a separate adjacent room with a pull out couch for the kids. I specifically confirmed this with a guy at the desk I spoke to over the phone - and even CALLED BACK separately to reconfirm the side room. This was completely inaccurate and misrepresented by your staff. Also, I mentioned the pool over the phone and the guy I was speaking to didn’t mention it was “closed indefinitely”. These were the two factors that made me select this hotel over other nearby hotels in the first place.
- Gerard (8/5): - Good breakfast
- Kimberli (4/5): - Was greeted upon arrival with a sign that says, "Pool closed indefinitely." While I'd like to give them props for being open to cancelling the balance of my reservation so I could go elsewhere, they were almost TOO willing, like they were prepared for that. Instead, why don't you let customers know ahead of time (especially a family with 3 kids staying for 3 nights). We ultimately decided to stay due to convenience and what was offered nearby on such short notice. Our room had a bathtub that was gross. Red stains in the shower, some sort of epoxy on the floor of the tub - which wouldn't close... we found that out when my 6 year old tried to substitute a bath for swimming. When cleaning our room to leave, we found food NOT FROM US. It had been in our room at least 4 days. Disgusting. Our 2nd room didn't have a tub. Grandma was pretty disappointed that she couldn't take a bath, as well. Breakfast was disappointing. The hot foods were set out sporadically. The fruit was apples. All weekend. No other options. (Not even a banana? Seriously?? I saw your produce prices... buy something different!) There was coffee and hot water in the lobby, which was nice to come back to at the end of the day. Until we realized all the coffee was cold and the hot water was empty. I never saw anyone at the desk except when we checked in. The elevator sounds like a death trap. If none of that matters to you...... the beds were like heaven. So if all that matters is your sleep, this is the place!!!
- Nancy (10/5): - My family very enjoyed.
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