Holiday Inn Express Hotel & Suites Waco South by IHG

Name: Holiday Inn Express Hotel & Suites Waco South by IHG
Address: 5701 Legend Lake Parkway, Waco, us

Location: 5701 Legend Lake Parkway, Waco, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Modern Amenities and Convenient Location
Holiday Inn Express Hotel & Suites Waco South offers an indoor pool, fitness centre, and complimentary WiFi. Each room includes a cable TV, telephone, and private bathroom with essential amenities.

Exceptional Services
Enjoy a 24-hour front desk, daily continental breakfast, maid service, and laundry facilities during your stay at Holiday Inn Express Hotel & Suites Waco South. Benefit from free parking for added convenience.

Nearby Attractions
Located near Baylor Scott and White Medical Centre, this hotel is just a short drive from Baylor University campus and McLane Stadium. Explore the area's attractions with ease during your visit.

Book your stay at Holiday Inn Express Hotel & Suites Waco South for a comfortable and convenient experience.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Swimming nearby

Rooms Available

Suite, Accessible (Hearing)

1 King Bed and 1 Twin Sofa Bed
400 sq feet

Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Standard Room, Accessible (Hearing)

2 Queen Beds
400 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Suite, Multiple Beds

2 Queen Beds and 1 Twin Sofa Bed
400 sq feet

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Twin Sofa Bed
400 sq feet

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Sofa bed, free local calls, and free newspaper; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Standard Room, 1 King Bed, Accessible (Mobility)

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Suite, Multiple Beds, Accessible (Mobility)

2 Queen Beds and 1 Twin Sofa Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Standard Room, 2 Queen Beds, Accessible (Mobility)

2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Suite, Multiple Beds, Accessible (Mobil Roll In Shwr)

2 Queen Beds and 1 Twin Sofa Bed
400 sq feet

Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Standard Room, 1 King Bed, Accessible (Hearing)

1 King Bed
300 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
King Room - Disability Access

The spacious air-conditioned double room provides a TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
Two-Bedroom Suite - Mobility Accessible Tub

The suite features air conditioning, a wardrobe, a carpeted floor, heating, as well as a TV with cable channels. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
Standard Room

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
Standard King Room

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
King Room - Disability Access Roll in Shower

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
King Room - Hearing Accessible - Non-Smoking

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
Standard Room with Two Queen Beds

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
Queen Room with Two Queen Beds - Disability Access

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
One-Bedroom Suite - Disability Access/Non-Smoking

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
Two-Bedroom Suite - Disability Access Roll in Shower

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
Queen Suite with Two Queen Beds

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
King Suite

A cable TV is featured in this room. The private bathroom comes with a hairdryer and a bath or shower.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
Two-Bedroom Suite - Hearing Accessible

The air-conditioned suite offers a TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking

The spacious double room offers air conditioning, a wardrobe, a carpeted floor, heating and a TV with cable channels. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Wesley (8/5): - Location In need of some repairs around the facility
Todd (10/5): -
Cristian Camilo (9/5): -
Karen (8/5): -
Kathryn (9/5): -
Willett (10/5): - location it was a good stay
Lola (8/5): We always stay here when we are in the area - The convenient location to shopping and dining. N/A
Chris (10/5): -
Monty (7/5): - Location Too hot in the common areas
Jennings (10/5): -
Miller (10/5): -
Emma (10/5): -
Willett (10/5): -
Newberg (9/5): -
Robert (10/5): Great place will stay there again if need to - Clean n quiet. Friendly staff even while we were having breakfast. All was good.
Linda (10/5): Very good - Comfortable and a good breakfast Not close to a good selection of restaurants
David (8/5): Mostly good with one exception. - Most everything except for water pressure in bathroom sink. We worked around it but it was very poor. Tub was great. First day reception. Not normal happy greeting we receive when staying at IHG properties. Check in was quick but seemed abrupt. We asked if a king was available and were told no. Based on a very sparse parking lot both Saturday and Sunday night we both thought it was more likely that the first day clerk didn’t want to bother to change our room. The reception desk on Sunday morning and afternoon as well as Monday morning with very nice and helpful.
Lillian (10/5): -
Michael (10/5): - Breakfast started too late, I needed to leave by 6am All was good
Wendy (10/5): We had a great time. Would stay again. - Breakfast was good! Friendly staff. Clean room. I can’t say we didn’t like anything.
Rosa (8/5): - la ubicación. El desayuno muy pobre. Las máquinas de jugos no estaban funcionando.
Zan (9/5): -
Carolyn (10/5): -
ARMANDO (9/5): hadnt been this happy with a hotel for a while - Cleanliness good comfortable mattress!! Not enough towels blankets
Brenda (8/5): -
Robin (7/5): It worked! - Clean Breakfast just ok
Jami (10/5): I would stay there again. - Very friendly staff. Nice breakfast
Wesley (8/5): - Cleanliness
ED (10/5): -
Pamela (10/5): -
Christine (10/5): -
Emily (8/5): We came to this hotel because my 4 year old wanted to stay for her birthday, and she loved it! - The property was extremely clean, and the beds were comfy.
Tiffany (10/5): Magnificent -
Elizabeth (10/5): The location is the best, but dor the price i expect a cleaner food area and better selection, - Clean location The breakfast was blah and the area could be cleaner like the floors, the area where the food is and clean the tables like wipe them down.
Carrillo (9/5): - Great location for the activities we had planned. The pool area was not available.
Carol (9/5): -
JTI-Vicki (8/5): -
Matthias (8/5): -
Kristin (9/5): -
RAUL (9/5): - Friendly staff.
Sharon (10/5): -
Serrault (10/5): -
Lisa (10/5): - Clean, nice staff, convenient to waco attractions
Nord (9/5): -
Jodene (10/5): - Perfectly located in waco near shipping, restaurants. Room was clean and comfy. Definitely will return.
james (10/5): - property was clean. room was really nice and spacious. front desk was polite and helpful. breakfast was really nice. couldnt fault this place one bit. would recommend the hotel. great value for money
Shawnee (10/5): - Boy! I loved this hotel. It was so much better than where we stayed in Dallas – we stayed at the Beeman which you had to pay for parking because there was nowhere to park and they did not have a breakfast and the rooms weren’t spacious. This was FIRST RATE to stay at the next night, considering the first night in Dallas ~ clean, spacious, kind, lots of parking. We were really happy & slept well!
Josh (10/5): - Easy access to major roads and food
Amanda (1/5): -
Jennifer (10/5): Great breakfast and relaxing area courtyard. - Very centrally located N/A
Annelene (7/5): The hotel inflated the pricing since they knew it was a busy weekend for the College. - The size of the room, location and air quality inside. The Bar and coffee stand was never open and we had to ask for waters daily instead of having in our rooms.
duenorth4 (7/5): A few things fell short, but we'd come back. - The staff was friendly and helpful. They allowed me a late check out. The facility was very clean. The hotel made the Baylor familes feel welcomed for Baylor Family Weekend. Check in was slow. The computers were very slow processing our check in. The person running the front desk was very apologetic. When we got to the room there were no coffee coffee cups, coffee pods, and sweetness were not stocked. I had to go down to the desk to request coffee and cups. Elevators were unnecessarily slow.
Kristin (9/5): -
Merrye (9/5): Clean and comfortable - Clean Kind of confusing where it was but I used Waze to help me find it
Elizabeth (4/5): - I was in room 301 and the AC did not work, I was so hot. At check out I told the front desk man and instead of comping me just a little, he did nothing. he said he would get maintenance on it, but I was already checking out. I was there for 1 day only. I set the thermostat to 68 and all night it read 79!!! It was midnight, there were no more rooms. I just stayed there because I had no where else to go. Paying $401.00 for holiday inn in Waco, Texas in a hot room was very upsetting to me. It was too hot in the room!
Jennifer (10/5): - Check in was fast and easy. The bed was one of the most comfortable I have ever slept in. The only complaint if I had one would be the stairwell was dirty with trash.
Monica (9/5): Everything was great. Jodie was very attentive and helpful. Plus all the employees are very friendly - Great location by the hospital Everything was great
melissa (10/5): - The location was prime. Staff, well not the most welcoming/friendly.
Linda (10/5): - Handicap parking was sparse due to people without handicap placards or plates took up the spaces reserved for handicap vehicles
kenise (3/5): - The couple in the room above us fought, yelled and argued for over 2 hours and hotel staff did nothing about it. Woke us up at 3am stomping and yelling. The staff told them to quiet down 1 time and that was it. They stated that it was a child playing a video but it wasn’t and even if it was, at 3 in the morning with most guests sleeping, something should have been. Nothing was done and even when we checked out and complained more and asked to speak with a manager we got told they were busy and couldn’t offer us any help.
Linda (4/5): - I was booked for two nights. I had a very serious emergency and had to leave after the first night. I explained my situation to the desk clerk and was told they could not refund my money for the second night. Even though I had taken out insurance that should have covered the second night. I have talked with them and Expedia talked to them, and they still refuse to refund my money for the second night. I will never stay there again.
Michael (10/5): - Nice place
Ilona (10/5): - I loved how close it was to restaurants. I loved the little lake near by. I will definitely stay there again.
Tina (10/5): - Nice quiet property. Manager was nice and helpful
Iñigo (7/5): -
Juan (6/5): - Property close to the interstate wich is good
Mark (10/5): Jodi was most helpful - Location was great People smoking out front
Laura (9/5): Superb -
Jane (8/5): Very good -
Mary (8/5): - The stay was comfortable and the staff was friendly and courteous!
Lynn (10/5): Clean and great staff - Location and very clean The beds are so high i had to use the bench to get on the bed and I didn't like that I could not cool the room to my satisfaction breakfast wasn't good Room 225
Christina (8/5): Very good - Clean, friendly staff Lots of noise from rooms upstairs and on floor. Not the hotels fault
Robert (10/5): Great staff - Nice
Larae (10/5): Exceptional -
Shirley (10/5): - Convenient, great price, safe, clean
Derek (10/5): - Checkin was a breeze staff was awesome. Will def be back, would give movers stars if I could.
Elijah (8/5): Very good -
Miller (9/5): Superb -
Wayne (8/5): - Shower in the handicap room was impossible.
crystalhQ3979OQ (2/5): Terrible AC - Do not stay here if you want control of your ac!! Room don’t get any cooler than 73, they have the thermostat locked so you can’t adjust it!!! After playing baseball all day you want to come to a cool room, 73 is not that after sitting in the heat all day. Front desk said there’s nothing she can do… sorry Avoid this hotel at all cost
Scott (8/5): - The only issue was that the pool was too cold to enjoy. The breakfast and staff were top notch.
Elizabeth (10/5): Great location and clean room for the price! - Close to great restaurants! I liked it all!
Fairy (8/5): Very good -
Lesly (10/5): Great clean hotel right off the highway. - Quiet and clean pool was fantastic. Right off the highway. Close to food and movies. Room was super clean and quiet. Def recommend.
Cldb76972 (10/5): Beyond our expectaions - We went on a girls road trip. During our trip, we stayed at several really great IHG hotels across the state of Texas. This was one of the best locations we stayed at. They offered a nice breakfast, clean and open rooms. They have an indoor and very nice patio out back lit with sting lights to set a fun environment. The staff was friendly, helpful and informative. The price was bonus to the stay. This hotel is definitely on the will stay again list.
Tawana (8/5): Great stay! - From the first phone call with the general manager I had questions and he answered it and was extremely friendly and answered any questions I had! All the staff were great! My room was spacious and comfortable!
Lewis (10/5): Great Relaxation - Overall, my stay was great
Jayson (6/5): - The areavand the outside and lobby of the property were good. The pillows were very poor quality. The nouse level at this hotel was terrible. We could hear the people in the pool and we were on the 4th floor. We could also hear the guests in the other rokms every word . We wont stay at this location again.
James Dennison (10/5): - Not adding
Davis (10/5): Exceptional - It was clean and friendly staff
William (10/5): - Na
Wendy (10/5): - Kind and responsive service. Clean rooms and up to date i. Style and decor. Had to turn A/c to 69 to keep the toom comfortably cool .
Kimberly (7/5): Good -
Devin (6/5): - Pros: decent place to stay on the way through. Cons: Air conditioner wouldn’t go down or get colder. Was a very hot and uncomfortable night. Hidden fee: when booking, the site stated that parking was free or complimentary. Upon arrival, a fee was charged by the front desk to park. Overall: not the worst place to stay, but not the best. After the added parking fee, it wasn’t any cheaper than the others that I compared. I definitely felt as if it was a sneaky or scam way to get people in, then charge them hidden or unexpected fees once they get there. Expedia needs to add to their site that a parking fee will be added upon arrival to the hotel. Maybe that Is the hotels way of “punishing” or collecting additional money for those who book through Expedia or other third party companies/websites.
Susan (4/5): didappointed - clean. and location was good I ordered a disability room but it was not suitable for the handicapped. Beds were to high to try to get into and very uncomfortable. Breakfast was barely lukewarm.
Martha (10/5): - The thing that stood out to me was the friendliness and helpfulness of the staff. Next was the cleanliness, A/C in good working order and quiet, comfortable beds and tasty breakfast. I would return.
Laura (9/5): I would stay here again. Staff was very friendly. - Easy access to highway, clean property, great air conditioning in room, comfortable beds, breakfast included. Hallways were a little stuffy-temperature wise.
Alejandro (10/5): - Loved the hotel
Christy (4/5): - We were not happy that the temperature in the room was controlled. Our thermostat would not go lower than 65 and even when on the on option it still found itself shutting off. This was the worst Holiday Inn Express we’ve ever stayed at and you guys are our set preference. Disappointed for sure.
Meagan (8/5): - The hotel staff at check-in was great. The staff member at checkout refused to issue a paper receipt and said I would get one via email, which I did not. She didn't even get up from her chair to speak to me at the counter.