Selina Mexico City Downtown

Location: José María Izazaga 8, Centro Histórico, Mexico City, MX

Star Rating: 2 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Wheelchair accessible
• Elevator
• Shopping on site
• Breakfast available (surcharge)
• Television in common areas
• Library
• Safe-deposit box at front desk
• Smoke-free property
• Billiards or pool table
• Tours/ticket assistance
• Airport transportation - pickup (surcharge)
• Shared microwave
• Shared refrigerator

Rooms Available

• Bed In 8-Bed Community Room

  4 Twin Bunk Beds

  Internet - Free WiFi

  Bathroom - Shared bathroom and towels

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

• Deluxe Studio Big

  1 Queen Bed

  442 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk

  Comfort - Ceiling fan

  Need to Know - Weekly housekeeping, bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

• Bed In 12-Bed Community Room

  6 Twin Bunk Beds

  Internet - Free WiFi

  Bathroom - Shared bathroom and towels

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

• Deluxe Room

  1 King Bed

  240 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, towels, and a shower

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

• Bed In 10-Bed Community Room

  5 Twin Bunk Beds

  323 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Shared bathroom and towels

  Comfort - Daily housekeeping and ceiling fan

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

• Deluxe Studio Standard

  1 Queen Bed

  296 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk

  Comfort - Ceiling fan

  Need to Know - Weekly housekeeping, bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

• Standard Apartment

  1 King Bed

  420 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, shower, towels, and shampoo

  Comfort - Ceiling fan

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

• Bed In 12-Bed Female Community Room

  6 Twin Bunk Beds

  Internet - Free WiFi

  Bathroom - Shared bathroom and towels

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

• Bed In 4 Bed-Community Room

  2 Twin Bunk Beds

  192 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Shared bathroom and towels

  Comfort - Daily housekeeping and ceiling fan

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

• Family Room

  2 Twin Beds and 1 Twin Bunk Bed

  219 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, towels, and a shower

  Comfort - Daily housekeeping and ceiling fan

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

• Suite

  1 King Bed

  299 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, towels, and a shower

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

• Small Room Shared Bathroom With View

  1 Double Bed

  91 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Shared bathroom and towels

  Comfort - Daily housekeeping and ceiling fan

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

• Standard Room

  1 Queen Bed

  203 sq feet

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, towels, and a shower

  Practical - Desk

  Comfort - Daily housekeeping and ceiling fan

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

Guest Reviews

• Liz (4/5): - Si vas con la expectativa de descansar no es el lugar. Se escucha mucho ruido, hay extranjero que no respetan la hora de dormir de otros, avise a recepción para apoyo jamás me respondieron. Los chicos del bar estan mas enfocados en besarse que en atender Mi habitación tenía un cesto grande de basura jamás se la llevaron desde que me lo dieron, los baños jamás estuvieron limpios, ni papel de baño. Opte por un baño lejos para bañarme decentemente. Creo que habia chinche en mi cama, me dio mucha picazón. Ña habitación tenia un ventilador roto y peligroso...y el.cortinero roto. El personal no es malo, pero siento que 3stan cortos por el tamaño del lugar. Si fuera extranjera creo que me.hubiera gustado la experiencia...pero fui plan de descanso y laboral salí decepcionada. No hubo internet Toda mi instancia por un problema. Solo la ubicación la salva.
• Maria (4/5): - I liked the amenities, which I might have used if they were geared towards people of all ages. My impression was that it is geared towards young people who like to party. In terms of service, I specifically switched my reservation to Expedia because it listed a room with two queen size beds. Instead, I was told I would get a room with one standard bed. When I told the manager that I specifically emailed about the two beds I reserved and got confirmation, I got a room with 2 "standard beds." The beds were twin sized. Also, the room was not ready at 3 pm. I waited for a couple of hours and then the bedding was not installed. I paid for a standard or even a medium starred stay. I got the service of a hostel, which the hotel is. It was not an honest sell.
• ALEJANDRO (2/5): - Huele a mariguana
• Mario (10/5): - Es un hotel que tiene una buena localización, es bonito y excelente servicio al cliente.
• Emmanuel (2/5): - El lugar realmente da miedo, tienen un 1 sólo baño para hombres-mujeres (el mismo) para TODO el piso, no hay ni siquiera papel. Cuando llegamos inmediatamente pedimos cancelar la reservación porque era imposible estar ahí, no nos dieron ningún reembolso y ninguna solución, perdimos el dinero y tuvimos que buscar otro hotel. Por parte de expedia TAMPOCO nos dieron solución.
• Verified traveler (4/5): Mal - Los cuartos están sucios y en mal estado. El servicio es malo
• Jose Arturo (6/5): - Muy mal servicio en recepción falta personal y mala actitud del recepcionista del turno matutino y del guardia de seguridad
• Xavier (2/5): - Pague por una hab con baño privado y al llegar me dieron una con baño compartido. Aparte de que mucho ruido y poca limpieza en las hab
• Heidy (2/5): - An hotel that looks nothing like the photos. The hotel is not at 7minutes distance from the airport, with trafic 40 min, fluid 25 we did both. There is no check in or check out counter, there was only a security gardian who gave us the key at the entrance. The bed was not a mattress at all and it was dirty like they just made the bed and didn't change to wash them. A sofa with white powder, and I don’t thing it was baking soda to clean it up. The floor was stained with old blood. The curtains didn’t work to close them at night and the bathroom didn't had towels at all. We stayed here as emergency to spend the night because our flight was canceled after 12 hrs delayed du to volcano activity and we booked at 23hrs. We spend the night my boyfriend and I with all our clothes on because the bed was dirty. We “checked out” at 7am and even if we had the protection plan no one to answer or help us with a claim. Save 100$ and go to an other hotel but here. Nothing safe or pleasant here.
• Mark (10/5): Best Hostel - This was one of the best hybrid hotel/hostels I've stayed. Small compact room, but amazing window and open spaces available.
• Rodrigo Guillermo (2/5): - Habitación sucia. Atención al cliente sin amabilidad
• julia (10/5): - Súper épico y artístico me encanta. La ame.
• Vanessa (8/5): - I love the activities provided by the hostel.
• Victor (6/5): Bad service - I asked front desk for a taxi to take me to the airport. The taxi never came.
• Murielle (10/5): - Amicale et confortable
• Cornelio (10/5): - Excelente
• Verified traveler (10/5): Perfect place - I like to stay in selina
• Anaxsuell (10/5): Ótima localização e ambiente agradável - Trata-se de um espaço agradável, com bar e restaurante disponível maior parte do dia. As acomodações são razoáveis, embora a limpeza não seja impecável. A equipe é atenciosa e o espaço dispõe de lugares para trabalhar ou para se divertir. Recomendo.
• Denis (10/5): - Un lugar bastante alegre y con mucha interacción entre los huéspedes. Podrían mejorar el mantenimiento del inmueble y detallar mas la limpieza, aunque no es mala puede ser mejor.
• Rasinelli (10/5): - Very nice
• Verified traveler (8/5): It's nice, but improve service, mold, and noise! - The hotel is massive, so if you're looking for a family atmosphere, this isn't the place. The library, movie room, cafe, kitchen, theater, and chilling areas were nice. The beds were very comfortable, and they changed bedding daily. Staff was helpful, but they really don't have enough people working reception, especially during checkin time. As a result, you don't get a full tour when you check in, and they may not even mention the hostel events. The location is a short walk to the Centro Historico or Salto del Agua metro, but really not a lot going on after dark (perhaps sketchy), either for food or entertainment without walking up to Regina or the Zocalo. They have an event room on the ground floor, and as I stayed in a room on the first floor, I could hear and feel the bass into the early hours on Thursday night of my stay, until 2:10am. They have earplugs at the front desk, but light sleepers probably couldn't tolerate this. The bathrooms have black mold on the ceilings which the cleaning staff must ignore or not treat. It's very obvious. Also, they took my blanket once to get washed and it took two days before they had a replacement to offer. I think maybe if they addressed the reception staff issue, the mold, and were more respectful about noise after their own posted midnight quiet hours, I could give it a higher rating. It's good if you want to meet people and maybe do some coworking, (costs extra) but I probably wouldn't pay this much for a dorm bed again.
• Allan (10/5): Excelente - Todo muy bien cómodo y tranquilo limpió y muy cerca de lugares importantes que ver el metro en la pura salida para cómoda movilidad
• JUAN PABLO (10/5): Buena atención - Muy cómodas las camas, muy bueno y rápido el servicio en recepción.
• jason (8/5): - Neat hotel co-work location in heart of action CDMX w fun community activities and lots going on… good place to meet people from all over world…great wifi, good food and convenient amenities close by… only observations would be that the Selina attracts a younger demo and the place tends to be busy and noisy at times w the activity…not a place for peace and solitude but for more for meeting others, social engagement etc… also rooms are constructed in way that noise travels quite a bit so if you’re light sleeper pack earplugs and melatonin. Cleanliness of hotel could be bumped up a notch but rooms for most part are comfortable and clean-ish. I enjoyed my stay and would return on my own.
• Verified traveler (8/5): Great value for money - Not as nice as other Selina hostels we’ve stayed at. The building was a bit run down and the rooms needed a bit of refurbishment. No water offered for the most expensive rooms. However, everything was very clean and the staff were extremely helpful and attentive.
• Jorge (10/5): Agradable - Excelente
• isabel (6/5): - Very cool hostel and coworking space. Bedrooms and bathrooms are small.
• Raphael (6/5): Bom hostel e boa localização - O hostel possui uma estrutura grande e bonita, os funcionários são simpáticos e a limpeza estava excelente. Único ponto negativo é em relação ao café da manhã. Fiquei por 2 noites e numa diária não tive o café da manhã pois, a justificativa que me deram foi que a pessoa responsável pelo café havia faltado. Porém, me deram a opção de escolher algo do cardápio para o lanche ou jantar. No segundo dia, o café estaria disponível a partir das 8:30h (que é tarde para um viajante) e eu não pude esperar.
• carmen r (2/5): Pésimo, no lo recomiendo si quieren dormir! - Pésimo este hotel, no pudimos dormir en toda la Noche por el ruido tan impresionante de La calle! Me Parece el colmo que si el Hotel o nuestro cuarto es así no especifiquen qué es por qué nadie puede dormir ! Pasamos la peor noche de todas!
• Allan (10/5): - Es un hostal bien cómodo muy céntrico puedes desplazarte caminando o bien tomar el metro en el centro o metro bus.
• ruben (6/5): limpieza deficiente - El nservicio de resepcion muy bueno, el servicio de limpieza en la habitacion muy malo en mi estadia
• Melissa (4/5): Disappointed - Pros: Ok wifi avg on the guest is 5 up/3 down, cleanish room, cool common spaces, kind/attentive staff. Location is alright, kind of dangerous at night, but 15 minutes walking the the Zocalo. Cons: I’ve stayed at a few of the Selinas now and they are overpriced hostels with good marketing. The common areas are nice but some of the decoration money should go into fixing bathrooms and providing a better living experience for tenants. The kitchen is under-stocked and pretty disgusting. There were no forks when I was staying and was a trash smell. I usually cook in my hostel, so I bought a new sponge and in this case a lighter which both disappeared almost immediately. The walls at their hostels are paper thin. You can hear everything your neighbor says and at this one, the wall did not go all the way to the window, leaving a gap between my neighbor’s room and mine. Considering what is charged per night, I would assume the room would have 4 complete walls. The noise was okay, but my neighbors were smoking weed in their room, causing my room to smell like weed because of the gap. I have been living in hostels for a year now and prefer to stay in places that spend a little less on “window dressing” and more on their living spaces. Im disappointed in the Selina operation on the whole; was really looking forward to staying as it seemed like a digital nomad’s home. I will not be staying on any of the properties again, and will be warning other full time traveler friends as well.
• Jenny (8/5): Mala suerte - El hotel está bien en ubicación pero va más a mi parecer para gente de negocios, a mi me toco un baño con fuga era un poco molesto, pénsamos q nos cambiarían de cuarto pero no, las camas algo duras pero de ahí pues todo bien
• John (8/5): Best price/value - Stayed there for the second time and was as before very satisfied; good service, excellent location etc. Can only recommend the place!
• Alexis Pauline (8/5): Bonito lugar, excelente precio y cerca de todo. - El lugar es excelente, no habia tenido oportunidad de conocerlo remodelado y realmente han hecho un trabajo increible, sólo podria sugerir que sean mas claros son sus opciones de reserva y aunque es mas un problema con los usuarios que con el hotel en si, como sugerencia se debería cuidar un poco mas la higiene en los baños compartidos.
• Carolina (8/5): Selina - El hostal tiene un ambiente muy agradable, la comida muy rica y el staff suepr amable, lo unico que no me agrado fue que en las fotos el cuarto se veia mucho mas amplío de lo que en realidad es, pero fuera de ahí me gusto bastante y si regresaria.
• Verified traveler (8/5): - The location and the price. The location and the price
• Mackenzie (10/5): Highly recommend. - Great location!!! Close to everything downtown within walking distance or a short metro ride. Beds were extremely comfortable and the hot water was never lacking. Front desk staff were friendly and bi-lingual, which helps a pocho like me.
• Nancy (10/5): - À mi-chemin entre le centro et la parc chapultepec à pied
• Bryanth Amilkar Lehi (2/5): No lo recomiendo. - Este hotel nunca nos contesto las llamadas y al llegar al lugar indicado en el mapa, no parecia hotel y aún así, esta cerrado y no abrieron. Desde luego nuestra reservación estaba pagada y ni el hotel, ni hoteles.com se hiciero responsables a pesar de haber levantado formalmete mi reporte. MALA EXPERIENCIA y DECISIÓN al momento de elegir.
• MARIA (4/5): - La atención en general es mala, las habitaciones están más o menos y el servicio de comida es muy tardado, los de recepción no saben resolver problemas y desafortunadamente nuestra estancia fue desagradable ya que ni siquiera el baño compartido de a lado pudimos usar por qué siempre tenía llave
• Yuriko (4/5): - A pesar de que los Baños son compartidos, están súper sucios, huelen horrible y no están al pendiente de limpiarlos tan seguido, se sale toda el agua de la regadera. Hay que subir varias escaleras para entrar y no cuenta con rampa, algo que es necesario para las maletas y personas con silla de ruedas y la gente de ahí no te apoya para ayudarte. No te dan nada de tolerancia al momento de hacer el check out que es a las 11;00am (algo que casi en ningún lugar es a esa hr) el personal de recepción nada amable.
• Verified traveler (6/5): - en la reservación no se especificaba baño compartido
• Deby (2/5): - Es un ambiente no acojedor las habitaciones oscuras, el baño ni seguridad tiene esra terrible descuidado y eso q comparten con varias personas el baño y peor el personal de recepción q me atendió el primer día q me hospede por esa razón me cambie de hotel.
• Fernando (6/5): - Me encantó que no hay racismo y dejan tener animales dentro, No me gustó que no me dieron la habitación que ya había reservado.
• Mayra (8/5): Great experience love the service - love the ambiance, they have people that speak English. The room was so comfortable, the only thing I chose shared bathroom and it was dirty in the morning, the toilet was full of paper. Overall a great experience
• erving (2/5): PESISMO EL HOTEL - ES UNA ASQUEROSIDAD DE HOTEL, MUY SUCIO, NADA QUE VER CON LAS FOTOS, ME DIERON EL ULTIMO PISO Y NO HAY ELEVADOR, LOS CUARTOS SON SUPER PEQUEÑOS Y EL BAÑO ES COMPARTIDO, DA MIEDO ESE HOTEL, JAMAS ME QUEDARE ALLA.. MALA EXPERIENCIA!!!!
• Verified traveler (10/5): - Esta muy bonito, lo malo es que no funciona el elevador..
• Ana (8/5): - Good hotel for young people. Well placed in downtown.
• Verified traveler (8/5): - El lugar es muy bonito, tienen áreas comunes hermosas y cómodas por si no quieres salir del hotel y conocer gente ahí mismo. Todo es muy limpio y el servicio muy bueno
• Maria Concepcion (4/5): Me decepcionó el servicio que ofrecen. - En el momento del registro la encargada fue muy descortés, se puso muy grosera y su atencio fue pésima, no cumplieron con el tipo de habitaciones que solicité, me dieron camas matrimoial y habitaciones muy reducudas y yo pagué camas queen size y además la habitación que me asignaron olía a humedad insoportable y el cortinero no funcionaba, El elevador tampoco fuciona; está fuera de servicio.
• María del carmen (2/5): - Muy mala experiencia, cobran muy caro para lo que ofrecen: no hay televisión, esta muy sucio, no hay papel ni jabón, etc.
• Cruz (2/5): - Mi experiencia fue horrible pague casi 1000 pesos por 4 paredes con una cama sin ventana, sin televisión, sin baño, me toco en el 4to piso y no funcionaba el elevador, todo el hotel era muy viejo, solo estuve 5 minutos y sali a buscar algo decente, la verdad no pude pasar la noche en ese lugar tan tétrico y viejo, ese precio no valía ni la ubicación. Para mi ese lugar es para 150 pesos o menos. Existen en la CDMX muchisimos hoteles de menor costo y mejores condiciones que ese y con mejor ubicación. No dudo que ese lugar estuvo bien pero hace mas de 50 años
• LuisEnrique (2/5): - Pesimas las habitaciones,yo contrate hotel,y me la aplicaron como hostal,un cuarto piso sin elevador,es peor que un hotel de paso,esta mejor el hotel san juan,el occidente,el Andrade o el faro,yo soy del barrio pero tengo 37 años viviendo en provincia y además me cobran $600.00 pesos por baño individual,para nunca volver y recomendarlos,no se vale
• Christian Israel (8/5): Elevador fallando - El lugar es bonito y acogedor pero yo le sumaria que por favor pongan mas luz en los lugares o habitaciones donde no hay ventanas y como fallaba el elevador nos toco subir 5 pisos fue agotador
• Verified traveler (2/5): MOLDY and OLD HOSTEL with bad air quality - MOLD MOLD MOLD on Ceiling. Bad and Slow Service when requested about MOLD problem. Stuck up Hipster culture Hostel. I prefer family environment so wont be using this hostel again. Overall, Mediocre environment and amateur service
• Verified traveler (10/5): Best BangBang for your BuckBuck - Cool Stylish Vintage Hostel. Convenient Location next to Metro. very Friendly and Nice staffs. Melina and Daisy was extra Helpful. They helped me with free upgrade when other room was not available. There are good common areas Including Cinema Room. The room are good and has room service everyday. Best Value in Mexico City. Free English and Salsa Classes and Many Activities with Cool Bands, Karaoke Night and Free Drinks for New Guests. Offers Great Tours In and Around City. Enjoy Your Stay with all kinds of people around the World
• chee (10/5): - Super Location! Super Price! Super Service! Half a block from metro, recommend using it during off hours for only $5 pesos. Friendly and Helpful Flexible and Kind Daytime Front Desks. Did I Mention Welcome Drinks!!! Free Salsa Class!! SlackLine Class! Movie Night! Do not expect Hotel Quality Bathroom Because Hostelers do make mess often and maids are not cleaning 24/7 like Roomba Robots. Only Hostel with Movie Room! Cinema Room! ENJOY TRAVELING ENJOY YOUR STAY IN HARMONY NOT IN MONOPOLY BASED ON RESPECT AND UNDERSTANDING AND SPREAD HOPES
• Daniela (4/5): - Firstly the positives before I summarise the many negative - Well located in Centro Historico close to Salto Del Agua metro. - Walking distance (15-20 mins) to the Zocalo, Palacio National, etc. - Generally helpful and friendly staff Negatives: - Check-in queue: long wait to check-in with only one member of staff occupied with chit chat to the guests in front for some time. - Cockroaches: Getting into the room to find a number of dead and alive roaches on the floor, at least 6 or 7 in bathroom and around and under the bed. The room was also dirty. In fairness, a replacement 'upgrade room' was promptly arranged however this didn't appear to be an upgrade as it did not have a balcony. - Noise and vibration: There were numerous sources of disruptive noise throughout the night which made sleeping continuously almost impossible. Noise from a generator in close proximity which also made the floor and our bed vibrate/move. Very poor sound insulation so any doors closing in corridors were very loud in our room. - Lack of light and privacy: Our room had one window facing into an internal courtyard, which corridors, and numerous other rooms also face into. Therefore no ability to have daylight and privacy at the same time. - Hot water - there was a boiler problem which meant no hot water on our second day, which was resolved by the evening. Also worth knowing, the balcony of the first room 'Deluxe Double Room' we had booked is not a private balcony but shared.
• Zinab (6/5): - It’s a nice hostel in Mexico City historical quarter so it’s close to almost everything. But don’t expect to rest and sleep because of the loud that comes from the people inside the hostel and the construction outside. Also the shared bathroom is not clean
• Mark K. (8/5): - Nice hostel! Nice staff. Just too loud, room 103 feels like you are trying to rest in the kitchen/ main gathering spot. Ear plugs did the job. Location is unbeatable - metro to airport, walk everywhere in la zone historica
• John (8/5): - Super location just a short walk from the very historical center (Centro Historico). Very friendly and helpful staff. Good price/value
• Yiqin (10/5): Nice bar and friendly staff - Nice bar and friendly staff
• Susan (10/5): Nice stay... very good value. - It was a nice stay and the people that work there were very helpful.
• Verified traveler (8/5): Cool hostel in downtown - The location is good for transit, but is not to good to walk at night. The hostel is really stylish, cool, staff very friendly. There are good common areas. The main problem is the bathroom cleaning. It is often without toilet papet or toilet clogged up. The room are good and has room service everyday. They put us in a room without window, but after I complain about it they changed me to another room. The room pictures showed window on the website.
• Verified traveler (10/5): - Clean and Nice, good customer service at frontdesk.
• Michael (4/5): - Apart from the trendy communal area and nice breakfast, a very disappointing hotel.. a. This is more of a hostel masquerading as a hotel. b. Queue to check-in and check-out and indeed, to ask for anything take at least 20-30min. c. You have to queue to check-in and to request for sheets, and in some cases even for towels. d. The rooms do not look anything like the pictures, apart from the painting on the walls. There are no covering sheets, bed covers or blankets. e. The worst part of the stay is that there is literally no water in the shower, no pressure whatsoever! I understand that there is a water shortage in Mexico but of the 7 hotels I stayed at across the country, this was the only one where there was almost no water in the shower yet there was water in the basin and to flush.
• Javier (8/5): - the hostel is really nice, they have a bar and a living room, lots of good common spaces, they have an elevator. when I checked in my bed was not ready, I had to come downstairs to have it prepared. There are too many bunk beds in the room, the cleanness in the room can be better, and the restrooms don't have TOILET PAPER and were not too clean. This a cheap option though, so do not expect luxury and use it only to sleep at night and take a shower, that's what hostels are for. Ah! and you'll be able to meet people from all over the world :)
• Kozol (8/5): - When I was check-in, the hotel staff couldn't find my reservation at the beginning and it took me a while. Overall the hotel is very nice though.
• Cam (8/5): - The hostel is in the centro histórico. Everything was fine at the hostel and I had a great time but there are definitely other hostels that are closer to the zocalo and everything else in the centro histórico. I always felt safe at night and they have good security but next time I might try to stay closer to everything! For every tour I did I always had to leave 30 minutes early to make it to the rendezvous point. In the other hostels I could have walked a block or so. Overall it was still a nice place to stay. On the upside, there is a market across the street where they sell traditional Mexican food at low prices. Very good.
• Verified traveler (6/5): Basic hotel - The hotels isn't really nice, it's very basic and it looks like they are trying really hard to make it nice. The pictures are not really a good depiction of the hotel. It's old and dark but does the job if you're just needing a place to sleep. The workers are very friendly! Although this hotel does not fit with the Selina brand that I've experienced in other parts of the America's. My door didn't really lock and some things in the room didn't work (like the closet door).
• Travel (10/5): - Nice hotel and good staff.
• Mirza (4/5): - This hotel is not for people with children and/or for those who are not into the club scene. Very loud music is play on the weekend nights until midnight (you won’t be able to sleep if you’re on the first floor) my daughter and I couldn’t have a decent dinner time at the lobby because of the extreme loud music. Also, when you check in they will force you to wear a bracelet to identify you as a guest which you’ll have to wear during your stance. Wearing this bracelet is like calling for danger; it puts us (the tourist) as esssy targets when exploring the beautiful Mexico City.
• Daniel (2/5): Terrible - Youth Hostel Under Construction - The hotel was under construction, so constant noise day and night. Even when the construction was not going on they allowed guest to party noisily all night long. I had to put up with partying until 2:00 in the morning then it starts again at 7:00 am. On the Thursday night I stayed there they arranged a load party with a DJ until 3:30 in the morning. The party was on the ground floor and I heard it clearly and loadly on the 4th floor. Nearly the worst hotel stay I've ever had.
• Verified traveler (2/5): DO NOT book this hotel!! - This hotel in an up and coming neighborhood was a terrible place to stay. While the young desk staff did what they could, we arrived to find the room types we have booked not available. Instead we were shuffled into other kinds of rooms. We asked to see rooms ahead of time, and rejected many because of terrible smells. Finally, because it was late, we agreed to just take rooms for one night, with plans to move to a different hotel in the morning. As we were paying for the one night, the hotel staff got belligerent and threatened to call the police because we would not pay for the full reservation in advance....... Need I say more. In all my years of traveling all over the world, I have never had such an experience. My advice, find someplace else to stay.

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