Ace Motor Lodge

Location: 319 Fenton Street, Rotorua, 3010, Rotorua, NZ

Star Rating: 2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Instructions: The front desk is open daily from 7:30 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Free WiFi
• Breakfast available (surcharge)
• Front desk (limited hours)
• Tours/ticket assistance
• Wheelchair accessible parking
• Free self parking
• Wheelchair-accessible van parking

Rooms Available

• Triple Room with Spa Bath

  1 Queen Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Bathroom - Private bathroom, jetted bathtub

  Practical - Phone

  Comfort - Daily housekeeping, heating, and portable fan

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Stovetop
  • Daily housekeeping
  • Jetted bathtub
  • Free WiFi
  • Portable fan

• Studio with Spa Bath

  1 Double Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Bathroom - Private bathroom, jetted bathtub

  Practical - Phone

  Comfort - Daily housekeeping, heating, and portable fan

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Stovetop
  • Daily housekeeping
  • Jetted bathtub
  • Free WiFi
  • Portable fan

• Apartment for 5

  1 Double Bed and 3 Twin Beds

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Bathroom - Private bathroom, separate bathtub and shower, a hair dryer, and towels

  Practical - Phone

  Comfort - Daily housekeeping and heating

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Stovetop
  • Wheelchair accessible
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi

• Studio Unit

  1 Double Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Daily housekeeping
  • Free WiFi

• Apartment for 6

  5 Twin Beds

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Bathroom - Private bathroom, jetted bathtub and separate shower

  Practical - Phone

  Comfort - Daily housekeeping, heating, and portable fan

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Stovetop
  • Daily housekeeping
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi
  • Portable fan

• Apartment for 4

  1 Double Bed and 2 Twin Beds

  Overlooking the garden

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Bathroom - Private bathroom, jetted bathtub

  Practical - Phone

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Stovetop
  • Daily housekeeping
  • Jetted bathtub
  • Free WiFi

Guest Reviews

• B (8/5): - Nice and clean with a spa bath but no wardrobe. Close to town and other points of interest.
• Liz (6/5): Basic but clean and comfortable - Quic check jn and no further contact with staff. We were busy all weekend so motel was just a place to sleep and was fine.
• Hayley (10/5): Amazing place to stay - We had an amazing stay, was very clean, friendly staff, comfortable beds. Close to the city. We will definitely be back to stay again.
• Aileen (8/5): Clean stay. - The check in was quick they were friendly and polite. The room was very clean. The spa bath was marvellous
• Verified traveler (8/5): Stay - Experience was ok..sheets on the bed was dirty so slept on top of the blankets...no heating so was cold but otherwise was fine.
• Sandra (10/5): Star gazing - Loved the skylight in the room over the bed.
• Paul (4/5): Extremely disappointed with room - The unit we had was dark and stuck down a narrow alleyway at the back of the complex, against a boundary wall, with very little natural light. Basically felt like we were in a basement! I don't know what the other rooms were like, but room 6 was horrible. Lucky were really only there for a bed for the night!
• Karnail Singh (8/5): Good buget hotel - This is my 3rd time I has been to this hotel I like it becoase this is good buget hotel at good locastion everything is near and safe to walk at night everything was good according to price some rooms are not air condistion other then that everything was ok recommend to all cheers🙏👍😄
• RP (6/5): Cheap, basic accomodation - Bed was comfy, and water was hot, which was all we needed for our one night stay. No frills, basic accomodation.
• THOMAS (2/5): THOMAS and JEAN on tour - Looks good from outside and in promotional literature but when you walk inside décor very poor no bedside lockers bad smell carpets need changing . Overall it needs a complete refurbishing . No heating, radiators filthy , rusty and not working . Rooms 1 2 3 and 4 face onto Fenton Street the busiest road in Rotorua non stop traffic . We were in Room 2 . WiFi virtually non existent and no SKY TV as advertised on sign outside . Check this Motel out before you continue to offer it to your customers . On checking out after 2 day stay receptionist never even asked how was our stay !
• Verified traveler (8/5): Close to the town centre - Bed matresse should be replaced. Otherwise the room was nice and clean.
• Verified traveler (6/5): - Only stayed one night but it was fine, Close to shops and tourist areas.
• Verified traveler (6/5): - Motel is a bit tired and needs sprucing up. We were booked at another motel but they were overbooked and we were moved to this place. I paid more for the other place and I suspect hat this motel was a lot cheaper than what I paid for
• Sandra (8/5): - Nice tidy room that warmed up quickly once l put the wall heater on. Only down side was the wifi connection did not work for me to sign into.
• Vimlesh (6/5): - Location of lodge is good. Room not that good very small space for a family of 4 . Not enough kitchen untensil and no stove or cooktop .
• Verified traveler (6/5): Clean room.. no heating or facilities to plug in - Room was cold.. glad I brought my own fan heater... otherwise couldn't manage with a child in that cold... Unfortunately no electric blanket or even a plug point to charge your phone beside your bed. Only two sockets available .. but above kitchen bench... TV does not work....
• Verified traveler (6/5): - Basic Hotel priced about right. Needed a bed for the night and this hotel delivered that without exceeding expectations.
• Verified traveler (2/5): Not impressed. - Spa bath in pictures of room. Get to motel, its broken. They say they advertise it as a hot tub. Lady at reception was rude. Too late to book anywhere else.
• Verified traveler (6/5): - Ｉｔ　ｗａｓ　disappointｉｎｇ　Ｔｈａｔ　Ⅰ　ｃｏｕｌｄ　ｎｏｔ　ｃｏｏｋ． Ｉｔ　ｗｏｕｌｄ　ｂｅ　ｂｅｔｔｅｒ　ｔｏ　ｈａｖｅ　ａ　ｓｔｏｖｅｔｏｐ　ａｎｄ　ｐｏｔｓ．
• Blair (4/5): - You get what you pay for. The room is tiny and has been updated in a very long time.
• Cam (10/5): - Facilities: Basic, Wi-Fi a little slow; Value: Great deal; Service: Courteous; Cleanliness: Immaculate; Parking was great.
• kim (8/5): -
• Chris (8/5): - Facilities: Basic; Value: Acceptable price; Service: Polite; Cleanliness: Tidy;
• Teresa (8/5): - Facilities: Tired, Nothing special; Value: Cheap, Low-priced; Service: Sufficient, Polite; Cleanliness: Tidy, Clean;
• Hayden (8/5): - Facilities: Everyday, older decor but tidy; Value: Inexpensive, It was a last minute deal; Service: Polite; Cleanliness: Pleasant, Room was a little stale;
• Raewynn (10/5): - Facilities: Home away from home; Value: Bargain; Service: Go the extra mile; Cleanliness: Spotless; Would stay again anytime.
• rawiri (6/5): -
• Steph (10/5): - Facilities: Nice Clean and tidy; Value: Fantastic; Service: Very accommodating ; Cleanliness: Service everyday; Would definitely stay there again
• Lynette (10/5): - Facilities: Nice , everything on site; Value: Affordable, Economical; Service: Professional, Respectful, Courteous; Cleanliness: Immaculate; Beautiful friendly urban surroundings. Local park, golf course within walking distance.
• sharon (10/5): - Facilities: Nice ; Value: Great deal; Service: Flawless; Cleanliness: Spotless;
• Raghav (4/5): -
• Pam (6/5): - Facilities: Tired, Nothing special, Old; Value: Could be better; Service: Basic; Cleanliness: Clean;
• Charlotte (6/5): -
• Haylee (10/5): - Facilities: Good; Value: Bargain; Such friendly staff
• Sasha (6/5): - Facilities: Run-down; Value: Average price; Service: Good; Cleanliness: Filthy, Smelly, Grubby;
• Chris (4/5): - Cleanliness: Moldy shower;
• Gloria (8/5): -
• Tineke (4/5): - Facilities: Shabby, Run-down; Value: Could be better; Service: Basic; Cleanliness: Filthy, Smelly, Grubby; origionally overcharged however after a lengthy discussion with management showing quote and invoice I got a the overpayment back.
• Clive (8/5): - Facilities: Everyday; Value: Moderate; Service: Polite; Cleanliness: Pleasant;
• Rose (8/5): - Facilities: Basic; Value: Affordable; Service: Respectful, Friendly, Courteous, Really pleasant staff; Cleanliness: Tidy, Clean; It was clean and convenient, but with a lot of traffic noise, our unit facing the main street.
• Peter (8/5): - Facilities: Tired; Value: Inexpensive; Service: Basic; Cleanliness: Neat; Lack of clapboard
• Milly (10/5): - Facilities: Good; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Great friendly staff! Sparkling clean with everything you need for a comfortable stay.
• Kathy (8/5): - Facilities: Basic; Value: Fair price; Service: Friendly; Cleanliness: Pleasant;
• Gary (6/5): - Facilities: Basic; Value: Could be better; Service: Basic; took away sink plug and tea towels , had to ask for replacement
• Ashley (6/5): - Facilities: Shabby, Run-down; Value: Average price; Service: Basic, Polite; Cleanliness: Tidy, Clean;
• john (10/5): - Facilities: Above average; Value: Low-priced; Service: Outstanding; Cleanliness: Immaculate;
• James (10/5): -
• Trevor (8/5): - Got what we paid for. Will not return.
• Lauren (4/5): - Facilities: Shabby, Spa & sky didnt work; Value: Expensive for what we got; Service: Uncaring; Cleanliness: Old;
• Lisa (8/5): - Facilities: Modest; Value: Affordable; Service: Good;
• Coral (8/5): - Facilities: Typical; Value: Economical; Service: Friendly, Courteous;
• Alana (8/5): - Facilities: Modest; Value: Cheap, Economical, Basic but economical; Service: Respectful, Friendly, Courteous; Cleanliness: Neat; Parking off-road
• Damien (8/5): - Facilities: Basic; Value: Fantastic; Service: Friendly; Cleanliness: Tidy;
• maria (8/5): - Facilities: different; Value: Bargain; Service: Flawless;
• Natasha (8/5): - Facilities: Basic; Value: Reasonable; Service: Sufficient; Cleanliness: Pleasant;
• Perry (6/5): - Facilities: Tired; Value: Fair price; Service: Sufficient; Cleanliness: Filthy;
• Bill (8/5): -
• Phil (8/5): - Facilities: Basic, Unpretentious, Modest; Value: Affordable, Inexpensive, Economical; Service: Respectful, Friendly, Courteous; Cleanliness: Tidy, Clean, Neat;
• Helen (8/5): - Facilities: Modern; Value: Affordable; Service: Below average; Cleanliness: Tidy; Nice place may stay there again.
• Ciara (8/5): - Facilities: Basic; Value: Affordable; Service: Polite; Cleanliness: Untidy;
• Rebecca (4/5): - Facilities: Run-down; Service: Lacking; Cleanliness: Lacking;
• Ros (6/5): - Facilities: Tired, Old; Value: Could be better; Service: Polite; Cleanliness: Lacking;
• Srinivas (6/5): - Facilities: Old; Value: Over-priced, Could be better; Service: Polite; Cleanliness: Lacking;
• cel (6/5): - Facilities: Basic; Value: Reasonable;
• Catherine (8/5): - Facilities: Basic, All we needed.; Value: Cheap; Service: Go the extra mile, Owners are lovely people.; Wifi was strong.
• wayne (6/5): - Facilities: Typical; Value: Acceptable price; Service: Polite; Cleanliness: Tidy;
• Vanessa (8/5): - Value: Average price; Service: Courteous; Cleanliness: Pleasant;
• Svetlana (10/5): - Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Beautiful; the owners were so lovely. great service
• Qing (8/5): - Facilities: don't have cook top ;
• Yu (6/5): -
• Nettles (8/5): - Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;
• Des (4/5): - Facilities: Shabby, Run-down, Bare minimum, All furniture very old.; Value: Excessive; Service: Inferior, Sloppy, Bad, Missed by a mile.; Cleanliness: Grubby, Dirty bedding.; No bath mat supplied on 1st night. Furniture worse than 2nd hand. All maintainance long overdue.
• Sam (4/5): - Facilities: Tired; Value: Could be better, Fix mould in the bathroom; Service: Good; Cleanliness: Tidy, other than bathroom mould;
• bart (8/5): - Facilities: Basic, small bathtub spa; Value: Economical, good for a quick overnite; Service: Friendly, very accomodating; Cleanliness: fair enough; probably offers the best valuealong a strip
• Jim (6/5): - Facilities: Nothing special; Value: Average price; Service: Sufficient; Cleanliness: Clean;

Photos