Halong Palace Hotel

Location: 01, block 20, Hung Thang East Urban, Bai Chay Ward, Ha Long, Quang Ninh, Ha Long, VN

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Boat tours nearby
• Fitness facilities
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Elevator
• Fitness facilities
• Conference space
• Kayaking nearby
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Meeting rooms
• Express check-in
• Pool umbrellas
• Tours/ticket assistance
• Free wired internet
• Free valet parking
• Pool sun loungers
• Boat tours nearby
• Banquet hall
• Covered parking
• Secured parking
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Premium Room

  2 Twin Beds OR 1 Double Bed

  388-sq-foot soundproofed room with sea and city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 40-inch LCD TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

  Sleep - Blackout drapes/curtains and turndown service

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available, bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Designer toiletries
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Bed sheets not available

• Suite

  1 King Bed

  732-sq-foot soundproofed room with sea and city views

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - 40-inch LCD TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

  Sleep - Blackout drapes/curtains and turndown service

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available, bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Designer toiletries
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • No cribs (infant beds)
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Bed sheets not available

• Deluxe Room

  1 Double Bed OR 2 Twin Beds

  323-sq-foot soundproofed room with beach and city views

  
  

  Relax - Fireplace

  Internet - Free WiFi and wired internet access

  Entertainment - 40-inch LCD TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

  Sleep - Blackout drapes/curtains and turndown service

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Fireplace
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Designer toiletries
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Bed sheets not available

Guest Reviews

• Christine (6/5): - Breakfast is no good , everything else is ok
• Christine (6/5): - Breakfast is no good
• SHIMPEI (10/5): - コスパ良し。ホテル周辺にも海鮮レストランが多数で困らない。
• Binh (10/5): - Nice hotel, nice room, amazing buffet breakfast. Highly recommended to stay here.
• Nadja (10/5): - Wir hatten einen sehr schönen Ausblick aus unserem Zimmer. Das Personal war super aufmerksam. Das Zimmer war sehr schön und modern.
• JEONGMIN (10/5): - 코로나 영향인지 호텔이 많이 조용했지만 깔끔하고 좋았습니다. 단 방향제 냄새가 너무 심하긴 했습니다. 위치나 기타 등등 모두 만족했어요!
• Luca (10/5): Super - Super Bedienung und Super Service habe ich so noch nicht erlebt.
• Juyoung (10/5): 가장좋은 하롱베이호텔 - 하롱베이에서 감희 가장좋은호텔이라 이야기할수 있습니다
• Verified traveler (10/5): - The place is clean and orgonized. The restaurnt food is good with good price Breakfast very good
• stefan (10/5): between the city and the island with cruise boats - Reception is big and flashy. Breakfast was in a good standard. Rooms are clean and fairly big enough. Beds are very nice and soft with 2 pillows to choose from. The pool look nice and swim able. Too cold when we were there in January behind the hotel, some streets away there is a busy street with many different shops. No noise from that street coming to the hotel. We walked out to find a motorbike rental, but walked the wrong way and went back to the hotel and asked for help and 30mins after there was a guy coming to the hotel with a motorbike we rented. (200k vnd pr day) Staff very polite and greet when we walk by. You can also get to the rooftop and take pictures of the whole area around. Area away from the busy street is quite empty with small beginnings of construction sites
• Verified traveler (10/5): - Great place, however not a great deal to do in the city
• Hochan (10/5): - 숙소는 무척 깨끗하고 편안함. 조식도 괜찮은 편임. 호텔 뒤에 큰 시장이 있어 과일 구매가 편함
• todd (10/5): Great value! - Super friendly staff, comfortable room and great included breakfast
• Verified traveler (8/5): - すぐ近くに軽い食事や買い物が出来る。
• Chia Chen (8/5): Nice facility - Beds are extremely comfortable and there are many kinds of food in breakfast. A little dark inside the room though.
• Trond (8/5): - The hotel did not have a jacuzzi like it was promissed on hotels.com, but else the hotel and staff was nice. There are not so much to do aroung of the hotel. And everywhere they are cheating the tourists, even if you buy a Coca Cola in a food shop. That was disapointing how they treat tourists in Vietnam.
• Sean (10/5): - Nice stay. Friendly and kind staffs. Better commanding English could be better. Overall it was pleasant.
• julie (6/5): Nice hotel in Halong Bay - Disappointed with staff after enjoying great hotels and staff in HCMC, Hoi An and Da Nang. Not good service at breakfast and no tour desk or anyone to ask about tours in the area. We cut are trip short by one night and moved to Vinpearl, dearer but out of this world.
• Himanshu (10/5): Nice comfortable experience. - Nice comfortable experience.
• Lyndall (10/5): Nice hotel - Nice hotel with comfortable room. I would recommend this hotel.
• nam (6/5): - 객실의 상태는 준수하지만 위치가 그다지 편한 곳은 아닙니다. 직원들은 활기가 없어보였어요. 금연객실이 있는 복도에서 담배를 피우는 사람들이 있어서 종종 불쾌할 수 있습니다.
• JONG CHAN (10/5): good staying in halong palace hotel - our choice of staying in halong palace hotel was very good. the room was very good and the staff were so kind. the breakfast was good. and we enjoyed the swimming pool in the night. and they have called mailin 7 seater taxi for our family everytime we asked. they have given us the room on the 16th floor as we requested. one thing short of our expectation is their pizza in the restaurant. we have eatern our lunch in their restaurant. and the pizza was not good enough. anyway, thank you so much guys.
• Janusz (10/5): Ładny widok na Halong. - Hotel o dogodnym położeniu z ładnym widokiem na Zatokę Halong. W pobliżu znajduje się mnóstwo pysznych i tanich restauracji, wiele sklepów i nocny bazar. Pokoj i łazienka sa duże i czyste, wi-fi dobre, herbata, kawa i butelka wody uzupełniane sa codziennie. Śniadanie obfite, personel uczynny, basen na V piętrze mały, ale wystarczający, żeby odpocząć.
• Verified traveler (6/5): Sauberes Hotel aber weit weg von City - Das Hotel ist ganz nett und recht komfortabel Die Zimmer sind sauber und modern, jedoch fehlt es den Angestellten an Motivation Die Kommunikation auf Englisch lief mehr als bescheiden Angefangen hat es mit der Bitte ein paar Tipps zu Sehenswürdigkeiten zu geben ( leider nicht hilfreich) ...ich könnte jetzt noch ein paar Punkte aufzählen, aber es ist jedem selbst überlassen nur ich empfehle es nicht
• Anh Nguyet (6/5): dårlig oplevelse - Jeg lejede 5 værelse . Så renlighed var ikke gode og 3 værelser var ikke røgfri men står skilte er røgfri. Fitness center og alle maskiner virker ikke.
• Liane (10/5): hotel on beach front road - Had a wonderful 3 day stay. Great experience from check in to check out. staff are so friendly and helpful. They dont all speak englush but enough do that asking questions or rezolving issues is not tbat difficult. We pretty much had the hotel to ourselves after breakfast as most people lect for tbe day for boat rides and touring. Nice pool area, great local seafood restaurants in town behind hotel and a short taxi ride to the water park and gondola (which does not open before 3 during the week). Beware the town is going through a tremendous amount of building of roads and hotels so tbe main street always has dump trucks roaring by which could be disturbing to some looking for a quiet beach getaway while sitting on patio or at pool.. Breakfast buffet had lots of choice and always hot and fesh. Special mention to front desk Van who practised her english on us and helped us with sone common vietnamse phrases and words. She was really helpful giving us recommendations for places to go and eat and is just a very friendly and delightful person to deal wiith.
• Anh Nguyet (8/5): Dårlig oplevelse - Jeg lejede 5 værelse . Så renlighed var ikke gode og 3 værelser var ikke røgfri men står skilte er røgfri.
• Verified traveler (8/5): Sehr gutes relativ neues Hotel - Das Hotel ist Recht neu und in sehr gutem Zustand. Das Frühstück ist reichhaltig, allerdings jeden Tag gleich. Da viele Rundreise Touristen da sind, ist es bereits ab 6.30 Uhr sehr laut. Das Restaurant ist gut und bietet frisches Seafood. Zum Hafen, zur Innenstadt und zum SunWorld Park sind es mit dem Taxi ca. 10-15 min. Ganz Halong ist leider eine einzige Baustelle. Überall werden neues Luxushotels gebaut und die gesamte Infrastruktur erneut. Von daher ist es relativ laut und schmutzig. Halong Bay ist aber ein Muss. Eine Fahrt durch die Bucht ist Pflicht. SunWorld ist auch einen Besuch wert. Das Halong Palace ist für beides ein guter Ausgangspunkt.
• PK (10/5): Very nice hotel - could not fault - 4-5 star hotel with BIG comfortable rooms. Everything you would expect from a great hotel.
• 노선영 (8/5): 편안한 숙소였습니다. - 숙소는 편안했고 서비스도 좋았습니다. 11월의 베트남은 실외수영장은 별의미가 없었습니다. 조식은 그럭저럭 그랬으나 저녁에 베트남셋트메뉴를 시켰었는데 맛있었습니다. 어른 250000동 아이들 150000원에 이용했습니다.
• wendy (10/5): - Nice hotel, good food, soso wifi, soft beds, close to Halong Bay and markets.
• Rebecca (10/5): Nice stay at the Halong Palace - Vuong at the front desk was an absolute gem. She did everything to make our stay as comfortable as possible. She helped us to arrange a half day Bay tour as well as helped us to arrange comfortable bus transportation back to Hanoi. Comfortable beds...although the pillows were a little stiff and a wonderful shower. Room needed individual reading lights...that is one suggestion.
• Hue (10/5): Great hotel! - Everything was excellent!
• RoPa (8/5): Nice hotel. Too far away from the marina - Stayed at Halong Palace Hotel for one night only. Can't say much about the surrounding area, did not go anywhere. Stayed at the hotel for diner and a good night sleep. Got a free upgrade to a suite which was happily accepted, Thanks. Friendly personnel on the front counter and helpful and smiling people from cleaner to management. I grated this hotel a bit lower because of the tasteless dinner for my wife and me. Nicely plated but just lack of taste. The waitress was very good and professional. There English could be improved. Recommend this hotel.
• christine_curri (10/5): Best beds in Vietnam memory foam fantastic sleep. - Slept well here, wonderful staff and excellent buffet breakfast. Construction noise in the morning and a cold pool but those were the only draw backs. Highly recommended would return.
• Genevieve (10/5): Convenient and helpful - We had a really great brief stay at Ha Noi Pearl Hotel. The staff were extremely helpful and friendly and there English was really good! They gave us lots of helpful tips and ensured we were well looked after! Would definitely recommend staying here as it is really in a great location in the old quarter and everything is really walkable from there.
• DEVSADAY (6/5): Must know Vietnamese - Not so good. No maps. Menu was not explained in English although only one girl at Reception helped us.
• Rachel (8/5): Above and beyond - Our stay was very good. The Hotel had everything we needed and the staff were so thoughtful. Our stay fell on my birthday and my husband brought a cake to the Hotel for me, when the staff saw the cake they also presented me with a present. There was a good selection for breakfast and the Hotel also has a restaurant which is good because there is not a lot close by.
• ANUJ (8/5): - Nice breakfast, friendly staff, comfortable room. Rooms are not soundproof and wifi doesn't work well inside the room.
• Katie (10/5): - The hotel overall is above my expectations. The reception was friendly and very helpful. The hotel's in a nice neighborhood but not much else. The night market was minimal. We found this local seafood restaurant in the lane opposite the hotel. They didn't speak much English but we managed to work it out.
• Randall (8/5): Nice Hotel, just understand where you are staying. - The Hotel itself is nice, and seems pretty new. It is in a safe neighborhood. There really is not too much to do here. I spent two nights and it got pretty boring. I guess my biggest complaint about the hotel is that most of the staff do not speak English very well. I asked the front desk if they could give me any information about taking a bay cruise for the day. They seemed to know next to nothing about it. Fortunately, I asked again the next morning and there was another person that could speak English better and he also provided me a few options for a day trip on the bay. It actually worked out pretty well, I paid the hotel, they then had a taxi come pick me up at the hotel and take me to the boat, and had another one ready to pick me up when the boat came back (the taxi fares were already taken care of). The only disappointment was that the hotel had told me that my 6-hour boat tour would include 5 stops, but the Captain would only agree to take me to two. Still, I enjoyed the tour. Hotel was nice and the included breakfast was decent. Most of the guests seem to be Koreans and Chinese group tours and the hotel doesn't seem too experienced with helping individual travelers not speaking Vietnamese. However, if you try a few times, you may get help with a boat tour. They also helped me get a ride into Hanoi. All in all, the Palace hotel did meet my needs and I would recommend it.
• Robert (8/5): - Halong Bay is a very quite area as the main tours run from Hanoi. Halong palace hotel is in a fairly good area and is close to a few good restaurants. A good place to eat and have a nice drink is THE CUBE. Excellent !!!
• Peter (10/5): Amazing hotel - Amazing hotel. Really is first class. The most comfortable night I had in a month of travelling, the bed and showers are just perfect. Only problem is the surrounding area hasn't really caught up with the hotel but it will get there. As long as you have planned your stay in halong bay, the location is not a problem. Hotel is simply brilliant though
• Verified traveler (8/5): Good overnight hotel for the family - Good hotel for a short family stay with large rooms and a great pool. You can walk around the area to get some snacks or experience more the Vietnamese life.
• Nicola (10/5): Good hotel, bad location. - Not too much to say. It's a nice hotel with helpful staff. The only issue with this hotel is there isn't much by it. There is a night market about 5 minutes walk away and that is it. Breakfast was good.
• David (10/5): Worth staying a lot - Halong palace was glorious. Beautiful hotel and very close to the tours of halong bay. Only downside is that the area offers very little by way of other things to visit or do. Definitely a stopover hotel if you are traveling vietnam highly recommended.
• Verified traveler (8/5): Nice hotel for the money - Friendly staff, nice and clean room. Would stay here again. The view from our room is very good out to the water.
• Goofy's parents (10/5): Nice and large room near bay - It was very pleasure to stay this hotel. The hotel room was larger and more beautiful than we expexpected. It was exactly same shown on the pictures. Their breakfast buffet was so nice has so many variety. You can enjoy amazing scenery of Halong bay from your big window. It was like a panorama view!
• Annie (10/5): Amazing hotel in a location with lots of potential - This hotel was amazing! The staff were incredible and catered to our every need speaking good English. The shower is insane! It's a little walk away from restaurants but down a straight road. Ha Ling Bay itself hasn't caught up with the luxury of the hotel yet and is undergoing a huge amount of construction works, with only a small strip of beach available to go on. Still an amazing experience and would recommend the boat tour the hotel organised for us!
• jeffrey (10/5): An excellent hotel, with everything you will need - I had booked two 3 day cruises in Ha Long Bai. The night in between, I booked in this hotel. I made the booking online. When I arrived, everything was very well organised. The hotel is fairly new and in lovely condition. It is a beautiful and very well designed hotel. I was given the penthouse suite as an upgrade. it was stunning. Very large with floor to ceiling windows with views over the bay. There is a lot of construction going on in the area, to create a new tourist centre. Breafast, was a full buffet of both Asian and western food and is of excellent quality. This was a beautiful hotel, the staff were extremely friendly and curteous. I would recommend it to anyone.

Photos