Aruba Palms Escape Suites

Location: Keito, 22, Palm-Eagle Beach, aw

Star Rating: 9.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Safety deposit box
• Car hire
• Private check-in/check-out
• Shuttle service (additional charge)
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• Security alarm
• Free wired internet
• Golfing on site
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Exercise/lap pool
• Japanese garden
• Secured parking
• Fishing nearby
• Horse riding nearby
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Studio Deluxe

  1 King Bed and 1 Double Sofa Bed

  323-sq-foot room, furnished balcony/patio with garden views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Premium bedding and bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Washing machine, free local calls, and safe; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking, renovated in July 2025

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Free WiFi
  • Furnished balcony or patio
  • Free cribs/infant beds
  • Dryer
  • Bedsheets provided
  • Highchair
  • Blender
  • Paper towels
  • Travel crib

• Studio

  Decorated in light colors, this spacious air-conditioned studio offers free Wi-Fi and a furnished patio overlooking the gardens. It has a queen-size bed or a king-size bed, a comfortable lounge area with cable TV and a breakfast bar. The kitchenette includes a large fridge, a 4-burner cooktop, a microwave and blender.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-Bedroom House

  The Vacation House is located next to the apartments. This house has a master bedroom, with a king size bed, a large closet, a small seating area and a TV. This bedroom has a private bathroom with a shower/bath, toilet and washbasin. The second bedroom has a queen size bed, a small seating area and a closet. Right next to this bedroom is a second bathroom, also with a shower/bath, toilet and washbasin. There is a large living room featuring a sofa, chairs and a TV. Furthermore, guests will find a second seating area, a kitchenette and a dining table. There are tables on the front and back porch. The back porch and garden also have lounge chairs. A private door in the fence leads to the swimming pool which is used by all guests.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Superior Studio

  The Superior Studio apartment is a single room apartment, which features a comfortable seating area with sofas, a dining table and a complete kitchenette. The apartment has 2 queen-size beds. The bathroom has a shower with hot and cold water. Outside there is a private patio.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Superior One-Bedroom Apartment

  Decorated in light colors, this spacious air-conditioned apartment offers free Wi-Fi and a furnished patio overlooking the gardens. It has 1 bedroom with a queen-size bed or a king-size bed and cable TV, as well as a separate lounge with another TV and a dining table or breakfast bar. The kitchenette includes a large fridge, a hob, a microwave and blender.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-Bedroom Apartment

  This apartment features free Wi-Fi, a living with seating area, dining area, air conditioning and a flat-screen TV. The kitchenette is fully equipped with a coffee maker and a fridge. The bedroom has a flat-screen TV, a wardrobe and safety box. The bathroom comes with a shower. The furnished terraces has garden views.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Rabinowicz (9/5): Amplio espacio y buena ubicación - Amplio espacio. Salida a la alberca. 2 baños No me mandaron la info antes del ingreso y tuve que acercarme antes para saber cómo ingresar. La clave del wifi la tuve que pedir después de ingresar y me la dieron a la noche.
• James (7/5): -
• Bethany (10/5): -
• Nadia (7/5): Lo consiglio ma c’è molto da migliorare - Non sono solita recensire, soprattutto se in modo negativo. Ma voglio essere il più sincera e obiettiva possibile nel valutare questa struttura. Inizio nel dire che consiglierei assolutamente questo posto: la posizione è ottima, vicino alle spiagge della parte nord dell’isola, vicino a ristoranti e market, con parcheggio all’esterno molto comodo (la macchina è necessaria). La struttura é molto carina, una piccola oasi di pace. L’appartamento anche, piccolo ma con tutto il necessario, davvero ben attrezzato, non manca nulla! Quindi per tutto questo e per il rapporto qualità/prezzo, visti anche i prezzi folli di Aruba e di questa zona soprattutto, lo consiglierei! Veniamo alle note negative. Al momento della prenotazione hanno trattenuto subito più soldi del totale della prenotazione (ma di questo poi chiederò a Booking direttamente). Prima di tutto l’assistenza totalmente inesistente, ho scritto alla struttura qui su Booking qualche settimana prima chiedendo informazioni e non ho mai ricevuto risposta. Al momento dell’arrivo, non c’era nessuno in struttura, non sapendo come entrare ho scritto un messaggio nuovamente via whatsapp e immediatamente mi hanno risposto su Booking, mandandomi i codici di accesso e tutte le informazioni necessarie, ma io chi chiedo: se non avessi avuto una sim locale già installata con Internet, come avrei potuto scrivergli e ricevere i codici in quel momento esatto per entrare? Non avrebbe avuto più senso inviare i codici di accesso qualche giorno prima dell’arrivo così da avere tutto pronto senza trovarci lì davanti senza aiuto e senza sapere cosa fare. Altra nota negativa è stata la pulizia della camera, che ahimè ha lasciato a desiderare. Io sono una che si adatta molto, non ho grosse pretese, ma abbiamo trovato lunghi capelli neri sparsi nel pavimento in bagno e in camera praticamente ogni giorno ne sbucavano ovunque, già dall’arrivo e direi che non é stato proprio piacevole. In camera abbiamo trovato subito due teli mare a disposizione che abbiamo usato che però non ci sono stati mai cambiati, uscendo anche presto al mattino per andare in spiaggia e tornando la sera non abbiamo mai avuto occasione di incontrare nessuno dello staff. Ho scritto anche tramite Booking alla struttura per chiedere del cambio teli e mi é stato risposto che in giornata era stata fatta la camera (viene fatta ogni 2 giorni), ma in realtà quel giorno non era stata fatta e nessuno ci ha mai lasciato i teli puliti. Ci sono tanti punti su cui migliorare, il potenziale é alto peccato non venga sfruttato al massimo!
• Veronica (9/5): - El apto era grande, cómodo, cerca del centro de Palm Beach (1km aprox) que es donde esta el movimiento. El hospedaje esta muy cuidado, la zona de piscina muy lindo. La cama grande y cómoda. Sábanas y toallas excelente estado. El personal muy agradable y atento, siempre dispuesto a lo que necesites. Del hospedaje vuando llegamos la vocina estaba sucia, avise y al otro dia me lo solucionaron las chicas de limpieza. El micro tambien pero no avise xq no lo use. Pero el resto de la limpieza es muy buena. Tienen sillas de playa y heladerita como la mayoria de los hospedajes pero aca te cobran el uso por dia de cada cosa y aparte ( 4dolares cada silla y 2 la heladera). En el check out por quedarte 1 hora mas te cobran 15 dolares y si queres late check out ( quedarte 2 -3hs mas) que es sujeto a disponibilidad ( en nuestro caso el apto estaba disponible) te cobran un dia mas entero y no hay forma de que otro sea el numero, no son flexibles en eso.
• Annika (8/5): -
• soperes (10/5): -
• Lucas (9/5): - Localização incrível, pertinho da praia. Hospedagem aconchegante, calmo, limpo. Não tenho do que reclamar. Recomendo.
• Maria (9/5): Buen lugar para quedarse - Era muy lindo, cómodo y con buena ubicación La comunicación con la dueña fue un poco confusa pero al final nos explicó bien cómo era pero en ese tiempo de confusión perdimos como 1 hora
• Oscar David (10/5): -
• christian (9/5): -
• Telle (8/5): -
• Tomas (10/5): - Todo excelente
• Tomas (10/5): - Todo excelente
• Brian (8/5): -
• Laclé (6/5): Wij waren er 1 nacht. Prijs kwaliteit (ondanks de herrie en sterke was geur ) was te doen. De kamers zijn goed uitgerust - De rust. Onze kamer zat paal naast de wasserette, dat was een tegenvaller door de herrie. Helaas. Het complex zelf was lekker rustig er hing een Airbnb sfeer wat fijn was.
• Macarena (10/5): -
• Yulia (10/5): convenient place to stay with a great location. - Convenient location close to Palm Beach and Eagle Beach, right near the main strip with many restaurants and bars. We were traveling with our 3-year-old, so we mainly used taxis, but if you are traveling without kids, everything is easily walkable. I wish the swimming pool were cleaned more often, but it wasn’t a major issue for us.
• Lucia Gabriela (8/5): Muy buena ubicacion, completo! - Muy buena ubicación , bien equipado,cómodo La limpieza es cada 2 dias , quizas al ser un lugar de playa seria mejor todos los dias
• Kayla (7/5): -
• Blanca (9/5): - la atenciòn del personal del lugar fue fantástica, muy amables
• Jasper (6/5): -
• Susline (10/5): -
• Laura Vannesa (8/5): 9/10 - Todo muy limpio con los utencilios básicos cómo azúcar, café, sal papel de cocina y para lavar platos buena ubicación y tal cual cómo se ve en las fotos era el lugar Que el jabón de baño no alcanzo ya que el alojamiento estaba para 5 días 4 personas y no volvieron a envasar.
• Arthur (8/5): Super cute layout w a small pool and nice outdoor sitting areas - Very affordable studio apt A little off the beaten path, no sidewalks to get to property
• Paula V (10/5): Una lástima el trato con la dueña - Hice late check out y me cobraron más de lo que me habían informado y cuando se los quise decir me amenazaron con echarme La dueña y el manejo de cobrarme de más y sino amenazarme
• Suna (8/5): It is a lovely and quiet place to stay. The staff were very helpful. - It was a lovely setting and a very comfortable place to be. The pool area was very relaxing. We had our flights home cancelled and they were very accomodating to find us a place to stay. They were also flexible in allowing us to leave early when an earlier flight became available. They were very accommodating to our needs which we appreciated very much. We had relatives staying in a hotel nearby but it was a little far to walk along the busy road. Unfortunately, the road which the Aruba palms is located is fairly busy and we did not have a car.
• Lady (10/5): Genialllllllll sin duda volveré - Todo la verdad el sitio es muy lindo, Agradable, las instalaciones siempre limpias y tranquilas, cerca a todo las camas super cómodas y algo super importante super bien dotado de implementos de cocina en fin me encantó todo lo super recomiendo 🥳🥳🥳😍😍😍 Sin comentarios el lugar cumple con todo,
• alvaro (10/5): Excelente Limpopo a toda hora y comodo - Cerca a las playas y nada de trafico.
• Patricia (7/5): - Apartamento bem equipado para temporadas pequenas. Nosso apartamento era ao lado da lavanderia, lixeira e um banheiro que cheirava mal 24 horas. Localizado em local sem privacidade.
• LEANDRA PAOLA (10/5): Muy buena - Todo muy lindo, limpio. Hermoso jardín y sector pileta. Estás en 15 min caminando a la playa, lo único que no hay veredas y a la noche es oscuro Más info anticipada del check in y los números de teléfono están desactualizados. Me costó comunicarme.
• Medina (8/5): Excelente precio calidad, si vas a alquilar auto - Me gustó como está organizada, todo estaba muy prolijo y limpio. Buen estado de conservación, precio calidad estaba Por la ubicación no tan buena, pero si andas con auto no vas a tener ningún problema creo que son ese tipo de hospedaje que uno los elige porque el precio es bueno y con un auto te resuelve cualquier problema si buscas estar bien ubicado cerca de la playa, si no sería el hospedaje ideal, pero malo no lo encontré nada
• Jan (9/5): - I had a really enjoyable stay at Aruba Palms Escape Suites. The apartment was clean, comfortable, and felt like a great home base while exploring Aruba. It had everything I needed, including a small kitchenette, a comfy bed, and a bright living space, which made the stay very easy and relaxing. The location is great. It is quiet and peaceful, but still close to restaurants, shops, and Palm Beach. Getting around was easy, whether walking or taking a short taxi ride. The atmosphere was very friendly and welcoming. The host and staff were helpful and kind, always making sure everything was okay. I also appreciated the small details like beach chairs and clean towels, which made beach days much easier. The pool area was clean and a nice place to relax after a day of exploring the island. Overall, I felt very comfortable and well taken care of during my stay. I would definitely recommend Aruba Palms Escape Suites to anyone looking for a calm, comfortable place to stay in Aruba, and I would happily return again. All was great
• Liang (9/5): Very nice! Family friendly. - The pool area is well designed and organized. Good communication with the management. Convenient location. We had a good time with the cats. Kids love them. The rental cooler and beach chairs are helpful. Cleaned items are not removed timely from the laundry for ~24 hours. It would be helpful if you can put a sign to remind folks removing their items timely after the cycle is complete. Our room was still occupied when we checked in, but it was later resolved.
• Camila (10/5): Confortable y limpio - La amplitud del departamento y la calidad de las sabanas, toallas, shampoo, jambon excelente. Lugam amplio y comodo. Nos gustó todo, quizá la entrada para aparcar podrian mejorar para que no se junte tanto barro
• Regina (9/5): - Location and price There was a mosquito and bit me in my friend
• Hector Fernando (10/5): ESTANCIA MUY AGRADABLE EN ARUBA - LA LIMPIEZA Y LA AMPLITUD ADEMAS DE LA UBICACION MOSQUITOS EN LA PISCINA
• Sandra (10/5): The stay was pleasantly surprisingly awesome - Pleasantly surprised with accommodation and location Water in the shower was not draining
• Amilly (9/5): Excellent Stay - We had a wonderful stay. The room was clean, comfortable, and well maintained. The location was excellent, and the staff were welcoming and helpful throughout our visit. Highly recommended. N/A
• Leon (10/5): -
• SANDRA (8/5): Buena la estancia - Queda central para desplazarse a las diferentes playas. Eso si, debes tener carro para mejor desplazamiento. El chico que entrega lo de playa, llaves, muy formal y gentil. Nos hizo buenas recomendaciones para visitar lugares y playas. La limpieza fue muy superficial.
• Maria José (9/5): Alojamiento cómodo y completo - Nos encantó nuestra estadía. El lugar es amplio, cómodo y súper funcional, con todo lo necesario para sentirse como en casa. La ubicación es buena y la atención fue impecable. Sin dudas volveríamos. Gracias por hacer nuestra experiencia en Aruba aún mejor!
• Laura (7/5): Acccomodatie was niet zoals beschreven op de site. - De locatie was mooi centraal. Het huis was zeer ruim binnen. Het was erg gehorig. Je hoorde de buren letterlijk. Er was geen privé terras achter (wat wel in de beschrijving stond). Als er andere gasten bij het zwembad lagen, dan keken ze recht onze woonkamer in. Het terras aan de voorzijde was nog niet af.
• DANIELLA (10/5): - O local é limpo , calmo. É preciso ter carro para ir para as praias , não é viável a utilização de transporte público nessa localização
• Darlene (10/5): This place was a gem! I’d go back again but rent a car.. - Really unique well thought out beautiful surroundings.. lush gardens.. plenty of areas for sun or shade.. accommodations were really perfect! It was a little off the beaten path about a mile from all the restaurants and beach..I w as walked to and fro twice a day.. hard in the heat of the day.. there are taxis but I was short on $ so I walked..
• Magalhaes (8/5): De modo geral foi agradável - O apt tem um tamanho ótimo, e estava bem limpo. O ambiente externo é bem agradável Foi difícil o contato com os anfitriões para darmos entrada na acomodação, contudo, quando conseguimos a anfitriã foi muito simpática e atenciosa.
• maria lucrecia (9/5): Muy bien - Muy còmoda la habitaciòn No salìa agua caliente para bañarse
• Luz Maria (10/5): Un lugar cómodo para una ciudad maravillosa - Lo amable del lugar. Sencillo pero los estudios súper completo. Buen mobiliario y súper limpio Nada q decir!!
• Manzolido (10/5): Excelente Lugar - La tranquilidad del lugar y cercania a Palm Beach No funcionaban los enchufes del baño
• CINTIA (7/5): - Agradable
• Andreia Silva (9/5): Boa estadia - O alojamento era muito fofo, as áreas exteriores estavam muito bem tratadas e gostei muito. Era visualmente muito giro. Quanto à casa em si também tinha tudo o que era necessário para a minha estadia. A cama era muito confortável. Adorei o gel de banho e o champô, eram maravilhosos. Sempre que precisávamos de trocar as toalhas, solicitávamos de manhã à sra que lá estava e ela trocava. Tinhas os utensílios de cozinha suficientes para preparar refeições. No geral gostei muito do sítio. Tinha sempre estacionamento à porta, e as áreas circundantes eram seguras.
• Patricia (8/5): Tranquila - Es una habitación súper amplia. El complejo tenía pileta. Entrada independiente con claves de seguridad. Todo bien. Solo que a los que venimos con idea de cocinar, hay que decirles que traigan todo : aceite, sal, condimentos.
• Veronica (1/5): HORRIBLE MANAGEMENT RESPONSE TO PROBLEMS. THEY DO NOT ACKNOWLEDGE OR ADDRESS ISSUES, BEWARE. - Exterior of the property was the only plus. BEWARE - My experience with Aruba Palms Escape/Paulines Apartments AFTER MY STAY THIS WAS SENT: Dear Aruba Palms Escape Management, I hope this email finds you well. I am writing to you today to detail the significant issues I encountered during my stay in Room 1 from September 9-14, 2025. While your property is lovely, these recurring problems greatly diminished the quality of my vacation. Over the course of my 5-day stay, I faced a number of frustrating and unresolved issues: The television was non-functional for much of my stay, and while staff attempted to fix it, the problem persisted. An electrical box in the closet was generating excessive heat, which made the room uncomfortably warm. I discovered a coffee pot filled with molded grounds upon arrival, and a continuously beeping door keypad that I had to fix myself. There were holes in the closet ceiling that led to my clothes getting wet during a rain shower. The bathroom outlet tripped the breaker on my final day when I tried to use my hairdryer. My frustration was compounded by the fact that my repeated requests to be moved to another room were not acknowledged or addressed. The suggestion that I simply find a new place to stay was both unhelpful and inconsiderate, as it would have required me to waste a day of my vacation dealing with the inconvenience caused by these issues. I am requesting a 30% refund on my booking as compensation for the numerous problems and the lack of a proactive solution from management. I believe this is a fair amount, given the circumstances. I appreciate your attention to this matter and look forward to your timely response. Best regards, Veronica Morales THEY REFUSED TO ANSWER OR ACKOWLEDGE THE PROBLEM WITH BOOKING.COM!
• linda (8/5): It was perfect for me, I felt safe. The walk to the beach was around 15 mins but that was fine for me. - The apartment was peaceful and had everything I needed. The bed was fresh and comfortable. The staff were so friendly and helpful, providing towels whenever I needed them including for the beach. Nothing
• Thomas Peter (10/5): Wir würden wieder kommen - Schöne Anlage, Zimmer sauber , Reinigungsperson sehr freundlich
• Martine (9/5): Stor og fin leilighet som passet bra når reiser alene! Dog trenger leiligheten en skikkelig vask! Problemer med alarmen -
• Javiera (10/5): Còmodo y sin sobresaltos. Muy lindo lugar para recomendar! - La ubicación perfecta, totalmente equipado el depto! Muy tranquilo! Nada.
• Leonie (9/5): -
• Emmanuel (10/5): -
• Fernanda (10/5): Foi muito agradável, lugar lindo e funcionários simpáticos mesmo com a dificuldadedo idioma - A suíte e a área em comum são bem bonitos O chuveiro é maravilhoso mas falta box, a cortina faz com que vaze água no chão
• gabriela fernanda (10/5): PERFECTA! - El lugar es muy lindo, todo esta impecale, su anfitrión y la gente del lugar siempre dispuestos a satisfacer nuestras necesidades, nuestra estadía fue inmejorable, seguramente vamos a volver. Cerca de todo, muy bien ubicado.
• Giulia (9/5): Perfetto per le vacanze in famiglia - perfetto per un soggiorno in famiglia. Disponibilità di culle e seggioloni, possibilità di utilizzare lavatrice e asciugatrice. Cucina molto rifornita con tutto l'occorrente per cucinare. Ottimi anche i barbecue esterni, funzionali e puliti
• Nicolas (9/5): Muy lindo - La habitación tenía todo lo necesario, incluso hasta nos dieron sillas, sombrilla,toallas y conservadora para la playa. Te limpian la habitación día por medio y te cambian las toallas. Faltaría una escoba en la habitación para que uno pueda limpiar.
• CARLOS MARCEL (10/5): -
• Joan (6/5): - Prijs Verkeerde plek/adres doorgekregen. En de host beweerde dat wij te laat uitgecheckt hadden terwijl ze helemaal niet aanwezig was. Wilde dit in rekening brengen. Geen fijne benadering vanuit de host.
• Daniele (8/5): -
• Nadia (10/5): Really nice place, nothing fancy. But affordable and clean and perfect location. :) - I like the fact that it was a quiet place, no parties, clean, the people who take care of the room and the garden, and the pool were very nice and friendly. Everything was easy to book and to pick up the keys, and they did accommodate me with four beach chairs. The place was very clean all over. The apartment is very nice, bigger than expected. Enough room for four, and the bed was comfortable. We did change apartments because I had rented a bigger place for 5 nights, and the rest of our stay was in a smaller place. One thing I didn't like was that the bed in the bedroom in apartment 7 was very noisy on one side, every time I turned it kept waking me up every time I was tossing. Besides that, everything was perfect.
• Jose (10/5): - We had a wonderful stay at Pauline’s apartment! From the moment we arrived, Pauline was incredibly welcoming and thoughtful—her hospitality really stood out. The apartment was clean, comfortable, and well-equipped for everything we needed. The WiFi connection was fast and reliable, which was a big plus, and the air conditioning kept the space perfectly cool throughout our stay. Traveling with our 1-year-old daughter was made so much easier thanks to Pauline’s thoughtful accommodations. She provided both a high chair and a pack 'n play, which made our stay so much more comfortable and stress-free. We truly appreciated all the small touches and extra care. Highly recommend this place for anyone—especially families with little ones!
• Alfredo (10/5): Simple and perfect - Very clean, big an nice apartment, close to the main streets of palm beach but not in the crowded area. The staff is amazing and always available. Nice pool and perfect services. I would definitely go back. We felt like home Nothing
• AleBarbagelata (10/5): Lo recomendamos!! - Tuvimos una excelente experiencia alojándonos aquí. Nos recibieron y trataron muy cálidamente. Hicimos self check in porque nuestro vuelo llegaba muy tarde por la noche y fue muy ágil porque nos enviaron las instrucciones muy claras y precisas. El departamento es muy amplio, cómodo y limpio. La cocina es completa y muy bien equipada. El baño es muy cómodo y contaba con shampoo , gel de ducha y secador de pelo. Había plancha a vapor , sillas plegables para la playa/piscina y toallones especiales para estás actividades. El lugar es muy tranquilo con lo cual de noche se descansa muy bien. La pileta no tuvimos tiempo de disfrutarla o verla porque estuvimos una semana y preferimos recorrer las playas. Alquilamos un auto en el lugar que ellos nos recomendaron (además está a unos 200mts aprox a una muy buena tarifa). A la playa como al centro comercial se puede ir a pie, es bastante cerca, pero nosotros preferimos usar el automóvil. La limpieza es semanal y el cambio de ropa de cama también. Las toallas y toallones son cambiados a pedido del huésped. A la entrada del departamento hay una mesa con sillas donde preferimos desayunar y también un tendedero para colgar toallones o ropa. Que nuestro viaje dure 7 días nada más 😔. Todo fue perfecto!
• Alena (10/5): We appreciate very much big space with full equipment , which we needed for every day comfort life -
• Karen (10/5): Very conveniently located, quiet neighorhood. - It was just a 10 minute walk to the city center., Lots of parking for guests and easy access to the street. Looks much nicer and larger in person than the pictures on the web.
• Ulrick (10/5): - Very clean apartment, shower excellent, staff very professional and friendly. I recommend this place.
• Julie (9/5): Superb - It was just what we were looking for. The on-site staff were friendly and helpful. The apartment was clean with upgraded amenities. The shower pressure was great. Location is perfect for anyone looking to get away from the busier resort area. The compound is small and cozy with lots of personality. Each apartment has an outdoor terrace, and the compound is secured by walls and a coded gate entry. The distance to the beach area was only a 10-15 minute walk. Although Arubians are taught multiple languages, the on-site worker we had was not originally from Aruba and didn't speak English. We were lucky to have someone in our party who could communicate in Spanish. Communications would otherwise have to be via the off-site owners who can relay any issues, etc. The neighbors often have their dogs either indoors or on a leash; however, gates are sometimes left open when the dogs are not secured, resulting in fairly loud (and large) dogs accosting us on our walk to the beach/resort area. Though it is only a few minute ride, the taxi flat rate for short distances is 10USD, which can be a workaround for those wishing to avoid the dogs.
• Verified traveler (6/5): Be aware of the area - There were snakes around the property and in the pool area. We found a cockroach in the bed. Also, a lot of dogs on the streets around, it is not safe, especially during evening and night time when it is really dark, not a lot of street lights.The communication with the hotel was not very good and they were not co-operative. People should know that it is not safe to walk around.
• Mariya (8/5): - The Pauline apartments is family business and I love supporting family small businesses. All was great, easy check in and out. The location is great but there are few details to keep in mind. Is super dark during the night and there is some aggressive loose dogs out chasing people but they got very close barking when we were walking and it was scary . We had to spend extra money for taxis each time we go out. That was inconvenience. The service was great, the people who work there seem nice but we did find a huge cockroach in the blanket. And there were tiny ants in the kitchen. Also there was a snake on the road to the center where all the shops, nightlife is. Didn’t mind the walking about 15 min but car is needed to be safe from dogs and snakes in case. The maintenance came to work on little bugs and there were few only left afterwards Very responsive service but nothing they can do about the dogs out there .
• Felipe (10/5): Cozy, relaxed, clean, comfy bed. -
• Steven (8/5): Very good - Great location, close to restaurants and super food just minutes away
• HAMID (10/5): - It has charged management and it is so good getting upgrades also very friendlily staff, let me tell you funny parts, you don’t need wake up alarm since the rooster at next door neighbor will wake you very early morning .
• Eduardo (10/5): - Very good area, but car is needed. Everything is close by car, but to walk it is not.
• niloufar (10/5): Wonderful experience - The unit waa comfortable, spacious and clean. Bed was very comfortable too. I had a very pleasant stay in Aruba, and grateful this unit was available. The host was excellent, easy to communicate and indeed provided very good advise on touring the area. Thank you for an amazing stay.
• Iosif (9/5): Superb -
• Ellen Natalie (10/5): - I loved that Pauline's apartments were off the main drag, yet close enough to walk everywhere: Palm Beach, grocery stores, casinos, restaurants. I felt safe and welcomed by staff. Met so many great people from all over the world!
• Lisa (5/5): Passable - Nice pool. Quiet It needs to be updated
• Anthony (9/5): Great room, wonderful host, very touristy area with very good restaurants made for a pleasant stay. - We liked that all the apartments were one level.. nobody above. This cuts down on noise. The apartment itself was roomy and the kitchen quite spacious. The pool area was relaxing and never too crowded . Walking to the nearest beach was sometimes tricky. There are no sidewalks for about 7 minutes or so and the dirt path was uneven with holes and broken cement. At one point it was overgrown with weeds that forces one to go into the road.
• Petar (8/5): Very good -
• Lima (10/5): Exceptional -
• Amit (9/5): Superb - Clean, convenient location, very safe, nice manager.
• Wilczak (10/5): Exceptional -
• Abigail (9/5): We stayed at Pauline’s Apartments during a destination wedding taking place at the Hilton about 15 minutes away. The rat - We loved the pool, courtyard hammocks, and the iguanas that liked to hang out on the fence behind our window. It provided great entertainment! The apartments were very accessible to the high rise resort area on foot, as long as you’re comfortable with a ~15 minute walk with just a little bit of that walk bordering a small road with no sidewalks. We felt very safe and much happier happier at Pauline’s Apartments than at one of the nearby overpriced resorts. We enjoyed it and it met our needs, but for those looking for a fancier resort-type atmosphere it might not.
• Malena (10/5): - Will definitely stay here again.
• Arturo (10/5): Homely - Location ok Dogs around neighborhood
• Maria (10/5): Perfect - Amazing place to spend time with family. There is everything you need and the location is perfect to explore the island and conveniente for restaurants and activities.
• Mandy (9/5): Superb -
• Edward (8/5): Very nice - Stephan
• Gislene (10/5): perfect little spot. - Steven was very helpfull and welcome. We texted him when We left the car rental property, and was waiting for us in the apartment. The apartment has everything you need - A little kitchen with everything on it. Couches are confortable, and the bed is very confortable (king bed). Shower has good pressure. has a pool as well that we barely used it, but one time, but it was clean and perfect. We used a car to go around the island, but probably will take 10/15 minutes to go to the beach. Great location and very affordable. My husband an I hate staying in hotels while on the beach, we like to stay more in more cozy, be part of the community type of vibe. Aruba is beautiful, 100% will be back in the island and 100% will stay at the same location and recomend this apartment for everybody. Nothing!
• Pascal (9/5): Superb -
• Miriam (10/5): - Paulines apartments were just what we needed. Very quiet and secure area. The pool and lounge area was very nice. The host was great and helped us with any questions. We had an amazing time!!
• Stephen (10/5): Just perfect, & a great team. Very close to bars, restaurants, supermarkets & Palm Beach. Perfect location. - Great location Nothing
• Michael (9/5): Cozy friendly and confertable - Cozy and friendly

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