Hotel Antillano Cancun
Location: Avenida Tulum y Claveles,1 Lote 20 37 y 39 Supermanzana 22 Manzana 5, Cancún, mx
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location:
Hotel Antillano is ideally situated just 400 meters from Cancún town center and a short 10-minute drive from the beautiful beach. Guests can easily explore the vibrant surroundings and enjoy the best of what Cancún has to offer.
Relaxing Amenities:
Unwind and enjoy the outdoor swimming pool, perfect for a refreshing dip after a day of sightseeing. The lobby bar offers a variety of beverages and dishes that can be savored at the pool terrace, providing a relaxing and enjoyable experience for guests.
Comfortable Accommodations:
The air-conditioned rooms at Hotel Antillano are equipped with modern amenities such as free Wi-Fi, cable TV, and a work desk. The private bathrooms feature a shower, hairdryer, and complimentary toiletries, ensuring a comfortable stay for all guests.
Experience the perfect blend of convenience and comfort at Hotel Antillano. Book your stay now and indulge in a memorable Cancún getaway.
Important Information
Environmental fee of $25.36 MXN per room, per night will be request at the check in by the property
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Tour desk
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Outdoor furniture
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
Rooms Available
-
Triple Room
This air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
Junior Room, 1 King Bed, Refrigerator & Microwave
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Sleep - Premium bedding
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Premium bedding
- Free WiFi
- No cribs (infant beds)
- Bed sheets not available
-
Superior Room
3 Double Beds
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Sleep - Premium bedding
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Satellite channels
- Daily housekeeping
- Premium bedding
- Free WiFi
- No cribs (infant beds)
- Bed sheets not available
-
Standard Room, 2 Double Beds
2 Double Beds
172-sq-foot room with pool views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Sleep - Premium bedding
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Desk, phone, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
Standard Room, 1 Double Bed
1 Double Bed
172-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Sleep - Premium bedding
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Desk, phone, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
Budget Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
Standard Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
-
Suite
This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
Guest Reviews
- Campbell (10/5): - Lovely staff. Great location.
- Charles (7/5): - Bon rapport qualité prix pour une nuit avant ou après l’aéroport
- Sabrina (7/5): -
- Carlos (5/5): - La ubicación Esta muy viejo
- Samuel (10/5): Muy bueno - Personal muy amable, lugar limpio y confortable No había servicio de alberca
- eduapa (7/5): - La ubicación
- Bibiana (9/5): Confortable, excelente limpieza y excelente ubicación - No incluía desayuno El desayuno, no estaba incluido, iluminación, especialmente donde se encuentra el escritorio.
- Jose Antonio (8/5): -
- Patricia (8/5): - Cerca de la carretera No tenía luz en la mesita al lado de la cama
- Florence (8/5): -
- Simon (6/5): -
- Montes (7/5): -
- Francisco Molinari (10/5): - Excelente atención.
Buenas camas y ropa blanca.
- Bstnstopka (9/5): -
- Gabriela (8/5): -
- Contardi (8/5): - Camere ampie e pulite perfette per trascorrere una notte di passaggio in quanto hotel a 5 minuti a piedi dalla stazione dei bus ado
- HAKUTO (10/5): -
- Miramontes (10/5): - Excelente servicio y atencion,iy limpio y el estacionamiento muy bueno los carros se guardan en cochera acon llave lo cual da mucha confianza y seguridad Todo fue de primera, no hay quejas
- Dante Biserni (9/5): di passaggio - Posizione perfette per visitare il centro di Cancun. Staff gentilissimo. Piscina pulita e fruibile anche nel tardo pomeriggio.
- Vincenzo (8/5): -
- xiangxin (1/5): - 床上有虫,被咬其痒无比,一夜没睡
- Ard (8/5): - Relatief centrale ligging met een aardig zwembad, privé parking Ietwat oubollig
- JOHNATAN (10/5): Todo muy bien - La limpieza de las instalaciones es excelente
- Iulia (8/5): - The location The noises outside
- Ricardo (5/5): - Precio + avenida central Muy viejito
- Marcela (8/5): Buena ubicación y amabilidad del personal - La amabilidad del personal y el precio Hay cositas que se han dañado y no las han reparado bien
- Samuel (10/5): Super - Ubicación, limpieza, buen trato del personal, muy comodo. Sin comentarios
- Angeles (10/5): Muy bueno - El que nos hayan ayudado modificando la habitación según nuestra necesidad El agua fría de la piscina
- KIWON (2/5): - 위치가 좋고 건물이 멋짐 베드버그 바글바글
- Vargas (10/5): -
- Orlando (8/5): - Es muy básico, para una estadía corta está bien, no esperes un minibar o algo parecido, no hay ascensor tampoco, a todo esto me refiero con básico, cuarto con aire acondicionado, baño dentro del cuarto con agua fría y caliente, para mí fue suficiente, sí muy limpio todo, muy amables los trabajadores del lugar, lo mejor que tiene es que está en una ubicación espectacular en el centro de Cancún, no necesitas transporte, tienes casi todo caminando, opciones de compra, bancos, tiendas y muchos lugares para comer cerca.
- Duncan (7/5): - Esta bien No elevador, piso resbala, detalles que se pueden mejorar
- Ivan (8/5): Melhor custo benefício - Perto de tudo Não tem frigobar
- Maria Nazarena (8/5): -
- Weizhao (10/5): - 前台工作人员很棒,主动帮助我解决了很多问题
- Sergio (8/5): Good option for a short stay downtown Cancun - My room was very clean and quiet. Dated decor and furniture but great air conditioning, shower and the pool looked great too. A short walk from the bus station and some restaurants. Furniture and decor need updating. Area at night a bit rough. Pool open til 8:00 pm.
- Marcos (6/5): - Soso
- Millán (6/5): -
- PEÑA (5/5): - la puerta del baño rechinaba mucho y el servicio de limpieza se llevo un libro de sopa de letras y una pluma
- korovamilk (8/5): - Miły, pomocny personel, bezpłatny i zamykany parking
- Stanisław (6/5): Good location and good value for money. - Convenient location, friendly staff, and free parking made it suitable for a one-night stay. The room was generally comfortable, but I was disappointed with some aspects of the bathroom. The towels were very worn out and in poor condition, and the shower was rusty, which made it unappealing to use.
- Marta (6/5): Alright in general but very noisy area. - Friendly staff, big room, comfortable bed, close to the bus station, restaurants etc On the night that I stayed in the hotel, there was a party nearby with very loud music until late night hours. The windows did little to insulate the noise so getting a good night sleep was impossible. Also, the hotel is ok but I find it's slightly overpriced - the room is really quite basic, the towels look old etc.
- Cynthia (7/5): A night at the museum - Excellent location, 5 minutes from Plaza Las Palapas and a 20-minute walk from the craft market. Despite being close to a main artery of the city, we had a lot of peace and quiet in the room, perfect night of sleep before taking the plane. The staff were friendly and the place was very clean. The mattresses were a little soft. The hotel need some updating (furniture, decor), but that's part of the charm! For one night it was very decent for the price.
- Nikka (6/5): - Everyone at this hotel was so lovely. It’s definitely a budget hotel, beds are not super comfy. But it’s good in a pinch.
- Jorge (10/5): Exceptional -
- Dinand (8/5): Amazing stay at hotel Antillano. The staff is amazing, perfect localisation ! - The localisation (close to the collectivo, tour bus, restaurants and ado terminal)
Staff is amazing, we can leave your stuff after the check out
The room is cleaned everyday and they provide new towels
A water tank is present in the corridor, as we tap water is not drinkable in Cancun, it is very pleasant
- LSteven (10/5): - Great place to relax after long flights from US West Coast. Hotel is just a few blocks from the ADO Bus Station, which is great because I need to take the bus to Playa del Carmen to take the ferry to Cozumel. Also very convenient & inexpensive getting to the Hotel from Cancun Airport by ADO Bus.
- SANDRO (10/5): - Its my second time there and I'd like to comeback again
- Fede (8/5): Very good -
- Emanuel (10/5): - It was a nice hotel where I could enjoy the trips before going to a resort!
- Eliseo (9/5): good hotel at a good price - great location, nice staff personnel, clean rooms.
- Leo (3/5): Very dated popcorn effect walls and ceiling. Stay if you need to be close to bus station. - The room seemed relatively clean. The proximity to the ADO Bus Station as I had an early morning flight and didn't want to rely on extortionate taxis as Ubers don't take you to the Airport. The room was horrible. The ceiling AND walls had the very dated "popcorn" effect.
- Jan (7/5): Fair - Located close to city center and main street. Easy in and out, lots of place to go eat. Leaking faucet.
- Gabriela (5/5): Passable -
- gemmae698 (10/5): Above expectations - Stayed at the Antillano Hotel for a week and the experience was above my expectations. The staff were supper nice and able to answer all our questions. The room was clean and the AC was effective. The pool was clean and refreshing. We had a room facing the courtyard and it was quiet though we heard from another guest that her room was loud due to a roof party at a nearby hostel. Would stay here again if I'm in Cancun!
- SANDRO (8/5): - Everything was close for me and safe
- David (8/5): - Good value for the price.
- Polaris (10/5): Excellent hotel in central Cancun - The only downside to my room was that the door did not muffle noises from the hallways. Otherwise, the hotel is excellent choice. The building was maintained well. My room was comfortable and well lit. The AC worked great and looked new. Hotel is in a great location close and easily walkable to ATMs, restaurants, cafes, the bus station, and shopping. I would book the hotel again should I stay in Cancun.
- Dean (6/5): Pleasant -
- Piotr (6/5): Pleasant - located in the city center, close to the market and restaurants, good for a short stay
- Mariuxi (9/5): Superb -
- Maura (6/5): Pleasant - Late check in possible after delayed flight, close to ADO bus station, good bathroom facility Staff couldn’t find our reservation and had us waiting nearly an hour to check in at 2am
- Yakov (8/5): - The good
Very close to downtown. Access to plazas and various restaurants. Other hotels. Walking distance to easy pick up location for full day trips by bus
AC worked very well in the room. Hot water always. Reasonable price. Easy access to super market with fresh baked goods
The bad
Internet dropping all the time. Room faced the front and the street is noisy due to traffic. No AC and minimal fan in the lobby. Staff didn’t speak much English so didn’t ask for assistance. Toilet seat kept dropping, toilet clogged.
Due to location, great AC gave 4 stars. If noise bothers you not ideal
- Sergei (7/5): Good -
- VIRIDIANA (10/5): - Una excelente ubicación, personal muy amable
- Scott (10/5): Exceptional - My favorite hotel on Cancun! Awesome staff very clean great food and service!
- Nobuaki (8/5): Very good -
- Jeffrey (10/5): - Love this little clean and quaint hotel. Staff and service is amazing and extremely helpful and friendly. Very safe and great for ease of getting around the area!
- Adrian (2/5): - .
- Jeffrey (10/5): - Sandra and her team are excellent and this little property is great! Extremely clean and staff are all very friendly.
- Jeffrey (10/5): - Great
- Sylvain (7/5): Good - Nice room, good shower and pleasant staff The bed was not so comfortable.
The city is very noisy and the sound insulation is not best, don't forget your earplugs.
- Diego James (10/5): - It is a very nice mexican hotel for Cancun centro, clean and within walking distance from ADO bus terminal and Soriana and Chedroui food stores.
- Yu-chen (7/5): Good - A very economical choice near downtown Cancun, only few blocks away from supermarket (Chedraui) and the popular market Parque de las Palapas. R1 bus goes right in front of the hotel, easy access to hotel zone and the beach by bus. The room is basic but clean and comfortable. There is no elevator, so beware if you are traveling with heavy luggage or kid with stroller. You will need to carry them through stairs.
- Francisco (6/5): - Need update. Old bathrooms
- Zaac (1/5): Awful - Good located. Awful experience. Someone opened our door around 4:00 am and wanted to enter our room. Obviously it was someone with a key-room.
This is very unprofessional and not safe at all. We were really disappointed and they were not able to give a reasonable explanation. No one gave us an answer... We felt very unsafe.
- Anna (5/5): Passable - Spotless cleanliness. Despite the old forniture, the hotel could have a charming outlook if it weren't for the neon lightning, the tape crosses on the floor and the signs forbidding to open the windows.
The receptionist at the check-in was very nice, but the one at the desk on the following days was just terrible customer service. I asked her for a glass to take a medicine as none had been made available, she said they had no glasses in the hotel (this considering the hotel has a restaurant). I asked her how to reach the beach and she starred at me as if she was not aware of the existence of beaches.
- Panabuntu (7/5): Good -
- Stefan (5/5): Passable - Location. Bed sheets that were colored and not clean.
- Andrew (8/5): - Great for the price. Good location with shopping and groceries around staff at the front desk were helpful. Funny thing, when we asked for two more towels they brought one and said another one maybe tomorrow.
- Anton (10/5): Great, I’d love to stay there again - Everything was great. The only negative I could find was its price that is somewhat high for this place in my opinion. I would still not say that it’s too overpriced
- Jeffrey (10/5): - Wonderful hotel downtown Cancun. Excellent staff and always extremely welcoming and VERY clean! Great food and beverage service evenings in the lobby and very reasonable!
- Jeffrey (8/5): - Nice small property on Tulum Ave downtown Cancun. Friendly staff and great service. Only thing was this trip the bar service and lobby bar restaurant were closed due to staffing issues. Understandable but the area close doesn’t have the quality and service as the hotel.
- Jeffrey (10/5): - Great hotel downtown
- Jeffrey (10/5): - Great service and staff
- Jeffrey (10/5): - Great front desk and housekeeping staff! Bar and evening food is great and the young gentleman who works there is friendly and polite. Great food too!!
- Jeffrey (10/5): - Very nice little property on Tulum Avenue. Great location and excellent service! Very friendly and extremely clean. Safe location and close to dining and shopping!!
- Jeffrey (10/5): - Excellent smaller property downtown on Tulum Ave. Extremely safe and close to everything
- Michelle (10/5): - Very nice check in. Great customer service. Super friendly and accommodating despite our very late arrival. Would definitely stay here again!
- Jeffrey (10/5): - Excellent as always!!
- Jeffrey (10/5): - Great property with extremely friendly staff and very clean and safe!!! Excellent housekeeping!!
- william (10/5): We loved Hotel Antillano ❤ - Hotel Antillano is very good for us. We were super happy here! It is very close to Busses, Chadauri Supermarket, Parque Palyapa with cheap food and entertainment and close to our Dentist. We enjoyed swimming in the pool. Perfect for us on a tight budget. We can not afford the $50USD+ per night rooms
CONS Not enough clothes hangers, no electric jug for coffee/tea, no fridge in the room.
- Dana (10/5): - Had a great time at this Hotel. Staff were super friendly and helpful, location is great - super close to bus station, supermarket, and local downtown.
If you're looking to stay somewhere out of the hotel zone - we recommend!!!
- Jeffrey (10/5): - Wonderful little property downtown Cancun. Nothing extravagant but clean, extremely friendly staff and very safe! I’ve stayed there for many years and this trip was another 23 nights! Thanks for your hospitality!!
- sostenes (8/5): - Esta bien son amables tienen limpio son respetuosos con las cosas q deja uno mientras sale me gusto volvería a rentar otra ves
- sostenes (8/5): - Me gusto el lugar donde esta puedo salir a pasear todo cerca tiendas restaurantes trasporte a las playas al mar me gusto limpiesa es vueno
- Joseph (8/5): - Clean, safe hotel near the bus depot
- Jeffrey (8/5): - Well, I love this place and always stay there. However, on both of my past two visits I have experienced smoke smell in my room on several occasions throughout my stay. I understand that you cannot police every guest but your employees must be diligent as you could clearly smell the smoke in corridors too. Again, this is my hotel of choice and I remain a loyal customer and will return!
- scott (10/5): - Central location. Very close to shopping restaurants.Beautiful park very close with a local feel.
- ALBERTO (2/5): - Staff was rude
Photos