Saisawan Beach Resort
Location: 336-338 M.1 Jomtien Beach, Na Jomtien, Sattahip, Chonburi, 20250, Sattahip, TH
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa. Take advantage of 3 spa tubs, a nightclub, and a waterslide for ultimate relaxation.
Gourmet Dining and Entertainment
Savor Thai cuisine at Thong Sai or enjoy 24-hour room service. Complimentary reception and various bars/lounges offer a social experience.
Convenience and Comfort
Free beach shuttle and Wi-Fi, concierge services, and babysitting. The hotel boasts a business center, event facilities, and exquisite rooms with balconies and Smart TVs.
Book now for a luxurious and convenient stay at Saisawan Beach Resort!
Important Information
- Pool access available from 7:00 AM to 2:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Bodyboard on site
- Fitness facilities
- Front entrance ramp
- Health or beauty spa nearby
- Proposal/romance packages available
- Free beach shuttle
- Firepit
- Arcade/game room
- Comprehensive recycling policy
- Books
- Nightclub
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Wheelchair accessible
- Picnic area
- Fence around pool
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Shopping on site
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Sailing nearby
- Water skiing nearby
- Breakfast available (surcharge)
- Television in common areas
- Arcade/game room
- Nightclub
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Wheelchair accessible parking
- Free reception
- Waterslide
- Conference center
- Snack bar/deli
- Turkish bath/Hammam
- Mountain biking on site
- Playground on site
- Free self parking
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Free beach shuttle
- Free pool cabanas
- Pool sun loungers
- Free long-term parking
- Books
- Games
- Foosball
- Housekeeping on request
- Firepit
- Couples/private dining
- Private picnics
- Proposal/romance packages available
- Banquet hall
- Reception hall
- Dock
- Fully fenced
- Composting
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Living plant wall
- Grey water recycling system
- Covered parking
- Secured parking
- Gated community
- Outdoor entertainment area
- Walkway to water
- Children's games
- Children's toys
- Fishing nearby
- Health or beauty spa nearby
- Water sports equipment
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Handrails in hallways
- Handrails in stairways
- Bicycle parking available
- Change of towels (on request)
- Change of bed sheets (on request)
- Coworking spaces
- Well-lit path to entrance
- Stair-free path to entrance
- Pool access ramp on site
- Beach toys
- Bodyboard on site
- Vegetarian breakfast available
- Organic food
- Locally-owned & organized tours & activities
- Showcase for local artists
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Pool toys
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
- Tile flooring in public areas
Rooms Available
-
Deluxe Double Room, City View
1 King Bed
388-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm, hardwood flooring in room, tile flooring in room, low-height electrical outlets in bathroom, lever door handles, wheelchair-accessible vanity height (inches): 30, magnifying mirror, wheelchair-accessible doorway width (inches): 20, area rugs in room, low-height door lock, wheelchair accessible, visual doorbell notification, wheelchair-width doorways, and wheelchair-accessible bathroom vanity
Eco-friendly - Reusable coffee/tea filters, energy-saving switches, compost bin, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Champagne service
- Composting
- LED light bulbs
- Visual doorbell/knocker notification
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Beach Front Suite Ocean View
1 King Bed and 1 Twin Bed
581-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 32-inch Smart TV, cable channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Desk, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm, hardwood flooring in room, tile flooring in room, low-height electrical outlets in bathroom, lever door handles, wheelchair-accessible vanity height (inches): 30, magnifying mirror, wheelchair-accessible doorway width (inches): 20, area rugs in room, low-height door lock, wheelchair accessible, visual doorbell notification, wheelchair-width doorways, and wheelchair-accessible bathroom vanity
Eco-friendly - Reusable coffee/tea filters, energy-saving switches, compost bin, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Champagne service
- Composting
- LED light bulbs
- Visual doorbell/knocker notification
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Deluxe Twin Room, City View
2 Twin Beds
Balcony with city views
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm, hardwood flooring in room, tile flooring in room, low-height electrical outlets in bathroom, lever door handles, wheelchair-accessible vanity height (inches): 30, magnifying mirror, wheelchair-accessible doorway width (inches): 20, area rugs in room, low-height door lock, wheelchair accessible, visual doorbell notification, wheelchair-width doorways, and wheelchair-accessible bathroom vanity
Eco-friendly - Reusable coffee/tea filters, energy-saving switches, compost bin, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Champagne service
- Composting
- LED light bulbs
- Visual doorbell/knocker notification
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Executive Beach Front Ocean View
1 King Bed and 1 Twin Bed
968-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm, hardwood flooring in room, tile flooring in room, low-height electrical outlets in bathroom, lever door handles, wheelchair-accessible vanity height (inches): 30, magnifying mirror, wheelchair-accessible doorway width (inches): 20, area rugs in room, low-height door lock, wheelchair accessible, visual doorbell notification, wheelchair-width doorways, and wheelchair-accessible bathroom vanity
Eco-friendly - Reusable coffee/tea filters, energy-saving switches, compost bin, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Champagne service
- Composting
- LED light bulbs
- Visual doorbell/knocker notification
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Deluxe Twin Room, Sea View
2 Twin Beds
Balcony with sea views
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm, hardwood flooring in room, tile flooring in room, low-height electrical outlets in bathroom, lever door handles, wheelchair-accessible vanity height (inches): 30, magnifying mirror, wheelchair-accessible doorway width (inches): 20, area rugs in room, low-height door lock, wheelchair accessible, visual doorbell notification, wheelchair-width doorways, and wheelchair-accessible bathroom vanity
Eco-friendly - Reusable coffee/tea filters, energy-saving switches, compost bin, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Champagne service
- Composting
- LED light bulbs
- Visual doorbell/knocker notification
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Deluxe Double Room, Sea View
1 King Bed
Balcony with sea views
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm, hardwood flooring in room, tile flooring in room, low-height electrical outlets in bathroom, lever door handles, wheelchair-accessible vanity height (inches): 30, magnifying mirror, wheelchair-accessible doorway width (inches): 20, area rugs in room, low-height door lock, wheelchair accessible, visual doorbell notification, wheelchair-width doorways, and wheelchair-accessible bathroom vanity
Eco-friendly - Reusable coffee/tea filters, energy-saving switches, compost bin, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Champagne service
- Composting
- LED light bulbs
- Visual doorbell/knocker notification
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
Guest Reviews
- markmartin4444 (2/5): Boring - Middle of nowhere. Walk along 2 long lanes filled with dogs. No beach access. Have to walk along a field. Hotel is catered for 3 coach loads of Chinese tourists who turnup each night. Take over & completely take over breakfast. Staff at nic although there is no atmosphere or vibe rooms are ok & sea view is side sea view so don’t pay extra as they are all side seaview
- elaine (10/5): - Great hotel very clean & comfortable beds. Lovely staff & very helpful. Breakfast was ok not much selection for uk visitors.
- Natapat (10/5): - บรรยากาศดีมาก ห้องพักกว้างดีค่ะ แอร์เย็น มีสิ่งอำนวยความสะดวกครบ พนักงานน่ารัก
- Henrik (6/5): Old pictures ? - Not worth the price. I think this 4 star is more like a 2 star. Pictures lies, maybe from when new and nice? There is not a nice place to go the beach. The beach is full of trash with fishing around. (Smell) Need a car, if not there is big distance to everything.
- Patrick (10/5): - All around a good hotel.
- Joy (8/5): - Steam sauna was a plus
- piyathida (10/5): - เงียบ สงบดี ช่วงนี้
- Rotana (2/5): - The property was way to far from everything in a secluded area.
- Pattarapong (10/5): ทรายสวรรค์ที่เคยพัก - พนักงานทุกคนสุภาพเรียบร้อย อัธยาศัยดี ยิ้มแย้มแจ่มใส ที่พักเงียบสงบ เหมาะสำหรับการพักผ่อน
- V (10/5): - สงบ อบอุ่น เหงาหน่อย แต่ privacy สุดๆ ติดทะเล วิวพระอาทิตย์ตกน้ำสุดยอด
- Verified traveler (10/5): - ที่พักสะอาด สิ่งอำนวยความสะดวกดีมาก พนักงานต้อนรับดี
- Saruch (10/5): - ไม่ผิดหวัง เงียบสงบ อาหารเช้าโอเคร อยู่ติดทะเล แต่อยู่ในซอยไม่ลึกมาก โดยรวมดีครับ
- รุ่งนภา (10/5): - เพื่อนแนะนำให้ค่ะพอดีมีธุระที่พัทยากะทันหันก็เลยรบกวนเพื่อนให้ดูโรงแรมให้ ไม่ผิดหวังค่ะเงียบสงบมากแต่โรงแรมจะอยู่ในซอยหน่อยแต่ก็ยังดีค่ะมีรถรับส่งจากทางโรงแรมออกมาส่งที่ปากซอยจองห้องเดียวเหมือนเหมาทั้งโรงแรมเลยค่ะมีความเงียบสงบ ตอนเช้าทัวร์จีนออกไปข้างนอกหมดอาจจะเสียงดังหน่อยในตอนเช้าช่วงประมาณ 7.00 นหลังจาก 8:00 นก็ไม่มีปัญหาอะไรแล้วค่ะชื่นชมพนักงานเริ่มตั้งแต่ bellboy มีความกระตือรือร้นโบกรถ พนักงานให้คำแนะนำดีมากเลยค่ะ ถามอะไรตอบได้หมด โดยรวมถือว่าประทับใจนะคะไว้โอกาสหน้าจะมาพักอีกแน่นอนค่ะ
- Punnipa (10/5): - เหมาะแก่การพักผ่อน เงียบสงบ ตอนเช้าแนะนำมาช่วง 8 โมงขึ้น เพราะตอนเช้ามีทัวร์จีน อาหารทางพนักงานเสริ์ฟให้ใหม่ถือว่าโอเครเลยค่ะ พนักงานแนะนำดีค่ะ
- Nonang (10/5): - เพื่อนแนะนำที่พักนี้ให้ค่ะ รู้สึกประทับใจการให้บริการมากค่ะ สอบถามอะไรพนักงานตอบโจทย์ได้หมดเลย ห้องพักสะอาด กว้าง เงียบสงบอยู่ติดทะเล แต่โรงแรมอยู่ลึกในซอยหน่อย ตอนเช้าทัวร์จีนเยอะ แนะนำลงมาทานข้าวตอน 8 โมงเช้าสำหรับใครที่สนใจจะเขาพัก ทัวร์จีนจะมีแต่ช่วงเช้าเท่านั้น โดยรวมประทับใจค่ะจะให้เพื่อนจองให้อีกแน่นอนค่ะ
- Saruch (10/5): - เป็นที่พักที่เพื่อนแนะนำให้ครับ พนักงานบริการดี ให้คำแนะนำได้ทั้งสถานที่ท่องเที่ยว ร้านอาหาร ห้องพักโอเครเลยครับ อาหารเช้าแนะนำลงมา 8 โมงขึ้นไป เพราะมีทัวร์จีนค่องข้างเสียงดัง
- Suruch (10/5): - ประทับใจการบริการมากคับ เบลมีความกระตือรือร้นมากที่จะวิ่งเข้ามาต้อนรับ ให้คำแนะนำดีคับ ตอนเช้าอาจเสียงดังหน่อยมีกรุ๊ปจีนลง ห้องพักโอเครเลย เหมาะแก่การพักผ่อนมากคับ ครั้งหน้ามาอีกแน่นอนคับ
- Verified traveler (4/5): - On the ad says free Wi-Fi but it’s only in lobby‘s not in the room. They only give you two small bottle water a day. Breakfast room there’s so many fly all over the food. This hotel located sore four from Main Road so it’s very inconvenient to go town
- Anna (4/5): Too far from anything - Had bad experience with the receptionist as they were not helpful at all
- Thirata (8/5): - it very nice view and very nice place for relax
- Pojanart (4/5): Good Place For Tour Groups - Saisawan Beach Resort is an ok place for a day or two...if you have your own transportation. It is quite far from anything other than a couple of restaurants. The rooms are an ok size and comfortable. The staff is cheerful and helpful. The "beach" a small strip between a breakwater and an outwash from a nearby fishing village, and is not usable in any recreational sense. It is filthy. The buffet breakfast is adequate in that you can get filled up. They cater to the target clientele, though, which appears to be tour buses from a neighboring country, so don't expect the presentation you would find for a place catering to Thai or Western tastes. We were there 2 nights on a 3-day Thai holiday weekend. It's an ok place to rest your head so long as the tour groups aren't making loads of noise in the hallways at night...as was the case both nights for us. We want to emphasize that the staff were very kind and helpful, which is somewhat surprising to us after seeing an upper management level person screaming at the front desk personnel, in front of guests, as we headed into the restaurant for our Sunday breakfast. He was furious because they screwed something up, but I don't think I've ever witnessed a manager losing it like this in public before. Then, when we checked out, they asked us where the 2 empties were from the complimentary water. I'm not kidding. They bothered us for return of the 2 glass water bottles from the room. They were in my cooler. I gave them back full. Weird.
- bjxxako (6/5): Relaxing view with so-so service - Locating the resort was quite a challenge for our can driver as it was outside Jomtien despite what it says in the address. We were finally able to see the signs in the inner roads. Checking in was quick and the manager offered us free room upgrades for the 2 rooms we booked. We stayed in building 1 at the 6th floor. The first room given to us 1615 was so stinky that it gave my family members headache. When I complained at the reception, they were able to transfer the us to another room which was fine. Food choices in the hotel is quite limited and as expected a bit pricey. We explored the nearby fisherman restaurant and were able to enjoy authentic Thai food at an affordable price. Breakfast in the hotel was so-so as the food choices are very limited too. Checking out was were we had a terrible service experience. We requested for a taxi an hour before departure but we were given a private car with no markings nor driver ID. I explicitly asked reception that I need to pickup another luggage I left in the airport hotel. Looks like that wasn't communicated well as the driver asked for more and more money despite showing how close it is at BKK. The reception staff started calling for legal taxi companies. I told them that putting clients in illegal non-marked cab reflects their hotel. Come to this hotel if you want to relax and feel the sea breeze. The language barrier and the terrible service will make us think again from coming back.
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