My Hotel @ Sentral
Location: No. 1, Jalan Tun Sambanathan 4, Brickfields, Kuala Lumpur, my
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Comfortable Accommodation
On-Site Restaurant
Escape to My Hotel @ Sentral for a delightful stay in Kuala Lumpur. Enjoy the convenience of a 24-hour front desk, tour assistance, and complimentary parking. Indulge in delicious meals at the on-site restaurant. Unwind in comfortable rooms with modern amenities. Book now for a memorable experience at My Hotel @ Sentral.
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Currency exchange
- Shared lounge/TV area
- Shuttle service (additional charge)
- Wheelchair accessible
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Food delivered to guest room
- Access to health care professionals
- ATM/banking
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
STANDARD SUPERIOR
1 Double Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower, a hair dryer, and a bidet
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
-
Superior Double Room
The double room includes a private bathroom fitted with a walk-in shower, a bidet and a hairdryer. This double room features a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Bidet
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
My Double Room
This double room has a tile/marble floor and view.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
My Twin Room
This twin room features an air conditioning and tile/marble floor.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
My Triple Room
This triple room has air conditioning and tile/marble floor.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
My Quadruple Room
This quadruple room has a tile/marble floor and satellite TV.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Standard Single Room
This double room has air conditioning and satellite TV.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Guest Reviews
- GrandTour03279651708 (10/5): Fabulous experience - Always be my favourite place to stay in KL. This place is really strategic and all staffs are helpful.
We'll back here soon, thanks for the service.
- Travel67653833963 (10/5): Just Go ahead 😊 - Good Space, Neat and Hygiene, It's Totally worth it just go head ⭐⭐⭐⭐⭐
- FarAway54187758691 (10/5): A warm and excellent hospitality. - I was greeted and welcome in a friendly manner at the reception. The duty staff Poovernes, Angeline and Sampath were exceptional in their Customer Care providing more help and information than expected. I found the hotel area and the room fantastically clean and the maintenance team are also helpful in providing care more than expected. I must say excellent in service to all the staffs. In thoughts of my words ; I had a lovely time spent and looking forward to stay in the near future. Thanking you for the lovely hospitality.
Regards,
Thomas Thomas (Rm-106).
- Dream57660852230 (10/5): Good - good it was a nice experience for a 1 night here
- Seaside63858485545 (10/5): Great cleaning - Great cleaning 👌 near kl sentral renovated rooms.
- Hayatul Saadah (10/5): -
- Chow (4/5): - Room condition. TV channel is non existent
- Hossain (7/5): -
- Knut (9/5): -
- kasi (7/5): -
- Faris (8/5): Good - Parking susah dapat. Nak senang parking berbayat di YMCA. Sebelah saja. 1 malam dlm rm10
- mdsV3868VO (6/5): I am agree to tour - Actually I don't use trip up. A am an business.
Resistance Level: প্রায় 3412.18 এর কাছাকাছি একটি আগের রেসিস্ট্যান্স লেভেল স্পর্শ করতে যাচ্ছে।
Resistance Level: প্রায় 3412.18 এর কাছাকাছি একটি আগের রেসিস্ট্যান্স লেভেল স্পর্শ করতে যাচ্ছে।
- Ikke (10/5): -
- 164vyd (10/5): Amazing experience - The room is so clean and comfortable. All of the staff are amazing especially Sharvieen, Naif, Nathan. They are always helpful, cheerful and super nice.
- W7235BEmc (10/5): Great stay - Room is clean and staff are nice. Thank you for my stay during my first month in Malaysia. I will tell my boss to book the same next time
- 25yh (10/5): Kind staff - Kind staff Naif Swathi Sharvieen. They are so nice. And best location. I definitely recommend. Also affordable price. I will miss them. 😢
- 464subas (10/5): Best hotel ever - Hotel is very comfortable for me because all places are near by this hotel only… the staff all very friendly and nicer. I love it and next time I stay here
- Escape51063369860 (10/5): A pleasant home stay away from home - Excellent customer service. I was Always greated cheerfully at the reception by either Nathan, Naif, Swathi,Pretesh or Lavanya. My room was always sparkling clean when I came back and smelt heavenly thanks to Anjana from housekeeping. It was a good stay with kind and warm staff always ready and willing to help. I would come back!
- Joseph (6/5): Pleasant - Noise
- Cruiser06162117584 (10/5): Luxury on a budget - I enjoyed my stay, from the friendly greetings in the lobby from Naif and Swathi after a long day out, not forgetting how helpful the entire team was. They provided clean bedsheets and water to make sure I was well hydrated. The shower was also another delightful highlight. If you are looking for a place to rest after a busy day site seeing or couped up in the office, MY Hotel made it possible.
- DayTrip29721804143 (8/5): An amazing experience at My Hotel. Amazing 2 weeks. Made me feel so comfortable especially for someone who is visitin KL - Beautiful stay at the hotel it was really wonderful time. Also many thanks to Rubel for the Job well done. He is an excellent worker very friendly too. However, please put nice Tvs and channels the tv was so boring. The guys on different shifts at the hotel reception were so amazing too thank you.
- melisan133 (10/5): Excellent Customer Service and a lovely stay at my hotel😌 - Lovely experience. Keep it up to the guys at the reception Naïf and Pretesh they are so kind. They always greet with a smile and interact in a professional manner. They always assist me when ever I need any help. They kindly showed me where my work was when i didn’t know.
- Guide04663111530 (10/5): MyHotel - British and Nash gave us premium service at myHotel. They even took their time to show us around whilst we were booked there.. ...The rooms are very clean and well taken care off. I highly recommend this hotel for a stay in KL sentral Malaysia.
- Odyssey51809266383 (10/5): Best stay - Very nice customer service .help what ever need customer service advice to us Ms.Swathi and Ms.Lavania. we will definitely return to stay here on our next visit to Malaysia. Had a great stay. It was worth the price paid as well. Hope to return here.
- 487munyaradzic (10/5): Exquisite Stay #itFeelsLikeHome - Enjoyed the stay and in particular they where three lads quite friendly and assisting me as I was a first time in Kuala, they helped me find my way, good room services. Shout out to Anjian, Prathes and Nathan for top notch customer etiquette. hope their journey continues to shine.
- Seaside12566103877 (10/5): KL First Time - The hotel staff is really nice, especially the receptionists. From day one, they've been very attentive and pleasant. During long stays, it's truly appreciated to come back after a hard day's work and be greeted with a smile. I hope everyone can feel the same way in the future and enjoy a relaxing stay.
- smurfies2022 (10/5): Receptionist. - I loved the customer service, they are so friendly, and at no point did i feel like i did not belong. It felt like home away from home!! The room service is the best, clean room 24/7, and if i needed help they were ready to assist. Pratheswaran is hospitable and id recommend his services....
- GrandTour66116521977 (10/5): Awesome - The room service was superb!!!!!!!!!!!!!!!!!!
The staff was so friendly especially Pratheswaran and they ensured that I received everything I needed. I had a very good stay and I would recommend their service. It felt like home away from home
- Palani (10/5): Exceptional -
- Robinson (8/5): Nothing to shout.....still the best - One of m,y favourite hotel. Are m,e regular customer? They should know...... My Air-Cond leaking, make room floor wet. Please do something .
- Robinson (7/5): Good -
- Tony (8/5): - Everything is satisfactory
- Nes (7/5): Good -
- Trip16814716294 (10/5): Nice hotel - Very good, well cleaned.well maintained hotel.near nu mall. Train station.all near good location housekeeping every day clean rooms.overall very good hotel for saty.special thanks reception guy named sampth for your support.thank you.
- Curious05790341645 (10/5): My Hotel Memories.. - Friendly front desk and housekeeping staff on guest concerned. The room clean, and very convenient easy access to the destination........... Will came back again and recommen friends and family's❤️❤️❤️❤️ 👍👍👍👍👍👍👍👍👍👍👍👍👍
- Maricel (8/5): Very good -
- Fred (10/5): - The mall and train,Bus terminals all across the street. Places to eat all over the place. 7-11 at least three right out the front door. DIY laundry shops at least two I used very close in walking open 24/7. Go learn the KTM train-line for your long distance trip and book ahead of time so you will get your seat! These bookings go fast!
- Roger (10/5): - Swathi checked me in and gave me a great room on the 3rd floor looking over the street below. She was a delight and the room was perfect for me. I intend to return to My Hotel for a longer stay.
- Palani (7/5): Good -
- Joyce (8/5): A frindly and convenient location. I enjoyed my stay there. - The friendly and helpful staff The closeness to the Nu Sentral Mall and closeness to the main amenities
- Palani (7/5): Good -
- Michael (8/5): Very good - Small compact hotel , central location Street noise
- Vikki (8/5): - The room was spacious, clean and conveniently located near KL Central train station which I wanted as was leaving for airport at 7:30am the following morning. When dropping bags off at 11:30am the reception checked me in which was great..
- Kathir (2/5): Very poor -
- ACRumamby (4/5): Be Careful With Your Belongings - Arrived late at night at the end of September 2023 and planned to stay for 2 nights. After storing the luggage went out for dinner and shortly after , some of the family members returned to the hotel. One family member found one of its luggage had its code changed from the original. Furthermore, most of the family members found the room unclean. Thus, without further ado, the family cancelled the stay and moved to another hotel which was clean, safe and secure.
- Palani (9/5): Superb -
- Sathiya (8/5): Very good -
- Ibrahim (10/5): Exceptional -
- Keasberry (6/5): Affordable bed in the heart of KL - Great location Poor maintenance, toilet leaking, furniture falling apart
- Adnan (8/5): Very pleasant -
- danieldomiense (4/5): Poor. - The hotel is unreachable. The landline doesn't work (60322738000), and the email address doesn't work as well, no response at all (enquiry@myhotels.com.my). I had to confirm my booking, but I couldn't do it.
- Ashcroft (5/5): Within expectations for price - Price and location No restaurant as indicated. Slow internet. Tepid water in shower
- Nirmal (1/5): the stay was really unwelcome there. - nothing staff behavior, cooperation supports, cleanliness, room service, helpdesk etc.
- Go13192993293 (10/5): Very good Budget Hotel - The hotel is located at a very strategic location so it is very easy to reach any part of the city. If you are on a tight budget, this is the place to be. Plus there are good restaurants nearby, along with clinics.
- Guan Ling (10/5): - Excellent and friendly
- Ismail (3/5): Poor -
- Helen (7/5): Good -
- Katheresan (7/5): Good - Clean and prefect No
- Deven (4/5): Disappointing -
- Patrick (7/5): Good -
- Honlani (6/5): Best location, bad upkeep. Room quality inconsisitent. - Location was the best stained pillow cases and sheets. noisy airconditioning. bathroom accordion door was destroyed
- Verified traveler (10/5): - Excellent location and plenty of tourists attractions around.
- Shah (10/5): - Everything was super good because at affordable price they came with
The breakfast for two for the room I booked. The first day I checked in they gave me free upgrade to family room, how surprised I was back then. The next day I would like to extend my stay for another day but wrong date was selected via the Expedia app. By calling the Expedia call center they ease the process to change the date as to extend my stay for 2 nights in total. I'm happy during my staying and would recommend to any of you outside there, those looking super cheap accommodation, you can try Myhotel. Great job you guys. N tqvm
- Foo (8/5): Not hot shower - It was nice and clean hotel, and the location is just nice.
However a little disappointed with the shower where hot water was not that hot.
- DanielC. (8/5): - It's a pratical experience for travellers esp malaysians. Clean sheets and practical utilities help for a comfortable stay. Good for company paid trips but not practical for individuals where breakfast outside the hotel was provided.
- Verified traveler (8/5): - Hotel was close to transportation with easy access. Room was small but clean. Upon arrival noticed smell emanating from the drain in the bathroom and after couple days it was mentioned to staff and the issue was rectified expediently.
- zallany (8/5): - room is big... very close to kl sentral.. it's very convenient
- Verified traveler (10/5): Shower is not working properly.... - The shower/hot water is not working. The water was cold. They don't provide bath mat. That's my only complaint.
- Adada (4/5): - i was booked queen sizes bed . but they was provided us 2 single beds.
The water come out from shower so small & the cleanliness very bad,
- Verified traveler (8/5): - Lovely hotel and very helpful staff. Would stay there again.
- Jac (8/5): - Overall a good stay..plenty of light in the shower through the window.. Shower had a glass door.. So in the morning it was very early bright in the room. Breakfast is around the corner at ABC rest.. Clean and nice Asian breakfast.
- Sasikarn (10/5): - Stayed for one night, then booked again for 2 nights at the end of our journey. Overall great value for money. Perfect location next to KL Sentral, lots of cheap and tasty places to eat nearby. The room was quite spacious for this price, stayed at way smaller rooms at this price level in Malaysia. Good bed and pillows, had no problems sleeping. Aircon worked fine, room had all basic amenities (Fan, safe, kettle+3 sets of coffee, hangers, etc.) Shower with hot water, also a shelf above the sink to put your stuff on it which is very convenient, but not all hotels have it.
Some people blamed their breakfast, but given the price you pay for it, it's not bad. It was only 3 usd more to add breakfast for 2 person. You don't get much (you can choose from several simple dishes like basic nasi lemak (no meat), roti canai with curry, etc. + 1 drink per person), but it's tasty and it's located at the restaurant outside the hotel so you can order something else in addition to what you get.
- Verified traveler (8/5): 1 week stay - Location is superb! Easily accessible from KL Sentral and NU Sentral Mall. Great for travellers!
- Raman (6/5): - My room no wind is okay
- RP (8/5): - I like hotel because very good location good food also essay excited to other places
- Verified traveler (8/5): - The room facilities are too basic, not very comfy
- Verified traveler (8/5): - LOCATION AND STAFF ALWAYS THE GREAT. THE STAFF ALWAYS SMILE AND GREET TO US. THE LOCATION JUST TOO GOOD FOR US TO GO EVERYWHERE WE WANT TO GO.
- Verified traveler (8/5): - Small hotel but actually it’s clean. Low price no complaints. Not bad actually.
- Kanagaraj (8/5): - Good
- Verified traveler (10/5): - Good and clean
- Ignatius (8/5): - Located at a strategic location for shopping, transportation and food. Every thing is just a stone throw away.
- DK (8/5): - Convenient location. Check in was smooth.
- Anton (8/5): Not the bust this time as regular customers - Better than last time we noted much cleaner BUS BREAKFAST Whas a load of rubbish you get sent to ABC Food then you are given 3 choice 1 egg and coffee or 1 toast and coffee (yes 1 toast no butter or spread just 1 small toast and coffee Manager informed us that they will be getting restaurant back but they could do better Very sorry to write this report but things get done when bad feed back is reported You could have done better to regular customers Very sad we had to give this a not so good report but next time please do better
- Lee (10/5): - I like the strategic location the hotel is situated. Perhaps a little more detailed check on the toiletries and wall paint.
- Hyg (8/5): - Strategic location
- Thilak (8/5): - very convenient place.
- Pat (8/5): - Location is convenient
- Verified traveler (8/5): - The location is superb easy access to town n public transport.. Easy to get ample eating area
- Ken (8/5): - Enjoyed my stay a lovely little hotel great staff and very good location would recommended to all my friends.
- Verified traveler (6/5): - The only good thing about is friendly staff and the location is very convenient.
- Verified traveler (8/5): - Check in took less then 20 minutes..
- Richard Revis (8/5): - Good
- Sek Weng (6/5): Please do some upgrade on room - Hotel need to be refurbished. The bed sheet and blankets and towel need to be changed and get new ones.
Same comment on toilet because thru wear and tear , toilet appear to be run down
- Verified traveler (8/5): - Overall ok
- Verified traveler (8/5): - Good location
- Grace (8/5): Short Getaway Stay - Its a nice place to stay as the Nu Sentral and KL Sentral is just 2-3 mins walk from the hotel. Room was spacious. I booked he room which comes with free breakfast but u have to go to rooftop Metro Hotel beside it for breakfast. Recommended for family with kids too because they have lift in the hotel.
- Verified traveler (8/5): - Was ok
- Vikrs (6/5): - To noisy, breakfast was patitic, hotel staff took 20 minutes to give access to room
- Verified traveler (8/5): - Pillows too soft and bed too hard...shower area is a joke
- Ronald (8/5): - The traffic outside is bit noisy. Noise proof windows, perhaps?
Photos