Hanoi Harmonia Hotel & Spa

Name: Hanoi Harmonia Hotel & Spa
Address: 98 Hang Gai, Hoan Kiem, Hanoi, vn

Location: 98 Hang Gai, Hoan Kiem, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Central Location in Hanoi

Located in the heart of Hanoi, Kén Hotel by Connek offers 4-star accommodation near major attractions such as Thang Long Water Puppet Theater and St. Joseph Cathedral. The hotel's proximity to Ha Noi Railway station, Hanoi Opera House, and Imperial Citadel makes it a convenient choice for travelers wanting to explore the city.

Comfortable and Well-Equipped Rooms

The guest rooms at Kén Hotel by Connek are designed for comfort and convenience, featuring amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms even come with a terrace for guests to enjoy.

Delicious Dining Options and Leisure Activities

Start your day with a buffet or Asian breakfast at the hotel's restaurant, which also offers local and Asian cuisine for lunch and dinner. For leisure, guests can explore the area on bicycles available for hire or opt for car hire to visit nearby attractions.

Ready to experience the best of Hanoi? Book your stay at Kén Hotel by Connek now!

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Public transport tickets
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Happy hour
Cooking class
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Health or beauty spa nearby
Guest education on local ecosystems and culture
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Family Executive Room

2 King Beds
377 sq feet

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Executive Double or Twin Room

1 King Bed OR 2 Large Twin Beds
323-sq-foot room with city views

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Superior Double Room

Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Family Connecting Room With City View

Featuring free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Deluxe Double or Twin Room with Internal Window

Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin/double room features air conditioning, soundproof walls, a mini-bar, a seating area and a flat-screen TV with cable channels.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Junior Suite with Balcony

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Junior Suite with City View

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Executive Double Room with Window

Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin/double room features air conditioning, soundproof walls, a mini-bar, a seating area, as well as a flat-screen TV with cable channels.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Deluxe Triple Room

Offering free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Executive Family Room

Offering free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser

Guest Reviews

David (7/5): Séjour agréable dans l’ensemble. - L’emplacement Petit déjeuner moyen.
marine (6/5): Très bien situé mais l’objectif principal d’un hôtel est d’y dormir correctement et c’est raté - L’hôtel est super bien situé ! Nous avons pu faire 80% de nos déplacements à pied et c’était génial Le personnel est gentil et accueillant et le petit dej est sympa Malheureusement on a été surclassé et je ne l’ai pas vu comme un cadeau au vu de la chambre qu’on a eu… Très mal positionné dans l’hôtel, il y a aucun moyen d’aérer la chambre car les fenêtres donnent…sur le couloir de l’hôtel ! Et c’est pire, car ces fenêtres disposent soit d’un store blanc soit d’un rideau peu occultant, la lumière du couloir reste h24 allumée même la nuit… Donc impossible d’être dans le noir dans la chambre on a dû utiliser notre serviette pour se cacher de la lumière… Ensuite, les murs et la porte sont là pour décoration car il y aucune isolation phonique, on était au 6e étage et on entendait la cuisine qui était au 1er ! Malgré les nombreux panneaux “be quiet” les gens de l’hôtel faisaient comme s’ils étaient seuls au monde. Si vous espérez dormir après 7h du matin pour vous remettre d’un éventuel décalage horaire, passez votre chemin. Enfin, on a demandé le matin 1 et 2 de notre séjour de laver nos vêtements car il y avait un service de blanchisserie, on nous a dit “oui oui on le fera” pour finalement apprendre la veille de notre départ que si vous descendez pas vous même votre linge, il ne sera pas lavé ! Pourquoi pas, mais il faudrait prévenir au lieu de dire “oui oui”
Katarzyna (9/5): - Był to pierwszy hotel po przylocie. Odebrali nas z lotniska. Personel bardzo pomocny i uprzejmy. Sniadania w formie bufetu i z karty. Do jeziora spacerkiem 5 minut. Pomogli zorganizować transport do następnego hotelu w Trang An. Polecam ten hotel.
Valency (8/5): - It was within walking distance to the lake and good food spots, staff were friendly The shower pressure wasn’t the best
Lawrence (7/5): -
Marvin (8/5): - Customer care was outstanding! Edward went beyond all expectations in assisting me with logistics for my excursions in north Vietnam. Everything turned out exactly as planned.
Steve (8/5): Excellent value with a nice welcome - Room was comfortable. Hotel is excellent value. The shower temperature was just only lukewarm.
Karine (8/5): -
Frankye6565 (9/5): -
Jeshen (7/5): -
Pierre (8/5): Emplacement parfait, logement top pour3/4 jours - L’emplacement est idéal, au centre de tout, on a tout fait à pied. Vraiment gros point fort La douche et la salle de bain sont vétuste mais ça passe. On y passerai pas des heures
Anna (7/5): - Great breakfast! Nice spacious rooms, friendly helpful staff, gave us a small gift for filling out their feedback form. It was pretty humid in the rooms.
chen shih wei (8/5): 整體ok - 住宿地點不錯，房間聽不到外面的車聲，CP值高
Michael (10/5): Clean, central, and comfortable. A wonderful choice for any traveler! -
Michelle (9/5): Quiet, friendly and comfortable - The staff were friendly without being intrusive. Always smiling and helpful. Breakfast was good, with breakfast to order. Bed was excellent and the air-conditioning was a god send in the Hanoi heat. A sanctuary after a busy day. Despite being in a busy part of Hanoi our rooms were quiet. N/A
Annie L. Carlile (10/5): - Simple, clean, and efficient. Check-in was a breeze and the staff were always ready to help. Great value for a central hotel.
Stéphane (8/5): Bon rapport qualité prix - Établissement bien placé Très bon accueil Propreté impeccable Petit déjeuner correct
Bruno (9/5): -
James (10/5): - Edward at the front desk was awesome very helpful and was a true professional I liked everything about the hotel
Sylvia (8/5): - Lage war top Sehr hellhörig und laut
Sunlover24 (7/5): - Location Smell, no window, noisy building
Rhys (6/5): Convenient stay but not ideal for sleeping - The property was good value for money and in a nice central location. It has AC and all the amenities you need for a short break. The room we were in had an adjoining door and very thin walls. This meant that we heard a lot of noise from people in the corridor and even just in their room with the tv on. This happened both late at night and early in the morning. The breakfast buffet was very limited, as seems to be the case in Vietnam generally.
jean marie (8/5): Bien placé personnel agréable - Bien Les escaliers pour arriver à l’hôtel qui est à un étage au dessus de la rue
Eric A. Harris (10/5): Small place, big satisfaction - Nydelig boutiquehotell. Frokosten hadde mange valgmuligheter, og alt smakte ferskt og godt. Absolutt verdt prisen.
Thor (8/5): - Ruido de la maquinaria de agua encima de la habitación 902 Me cambiaron de habitación y mucho mejor
BằngVũ (8/5): -
Pam K. McFarland (10/5): Clean room with great breakfast - The breakfast spread was delicious and offered something for everyone. Our room was very cozy and clean. Special thanks to Jessica for her kindness and local tips!
성철 (10/5): 최고의 위치와 깔끔한 객실 - 관광하기에 매우 이상적인 위치에 있어 이동이 정말 편리했습니다. 주변을 둘러보기에도 좋고, 주요 명소로 가기도 쉬웠습니다. 하우스키핑 팀이 정말 훌륭하게 관리해 주셔서 객실은 항상 매우 깨끗하고 정돈되어 있었습니다. 머무는 동안 위생 상태에 대해 전혀 걱정할 필요가 없었습니다. 또한 Mike님께서 저희의 요청을 세심하게 챙겨 주시고 빠르게 도와주셔서 더욱 편안한 시간을 보낼 수 있었습니다. 진심으로 감사드립니다.
Chris (10/5): Great location. Would def stay there again - Fantastic location right in the best part of the city. Well sound proofed so you don’t hear all the traffic downstairs. Big clean room with a bath which is great when it’s cold in Hanoi
Piotr (7/5): A good hotel with great staff and location - It is a good hotel with a very nice staff. We enjoyed our room, which had everything we needed. Breakfast was good and the location was great. This is of course not the fault of the hotel, but it is located on the first floor, so to get to the reception area, you have to walk up the stairs, which is a little inconvenient when you are carrying luggage. The only actual complaint we would have is that there was a basket of slippers for the guests to use in our room and they were unfortunately quite smelly.
John Cross (10/5): - Outstanding experience! The breakfast was a highlight with so many fresh choices. Perfect stay
Floyd N. Brazil (10/5): Modern rooms and great breakfast - We had a lovely stay here and really enjoyed our time. The rooms are modern, clean, and well-maintained, which made everything feel comfortable and easy. The space was nicely arranged and had everything we needed for a pleasant stay. Breakfast was also a highlight, with great service from the staff. They were friendly and attentive, making the morning experience even better. Overall, it was a very enjoyable and relaxing stay.
serkan (7/5): -
Ilne_Els (9/5): -
Pam T. Hendon (10/5): - Everything was spot on - from the central location to the cleanliness of the room. Special thanks to Jessica and Chloe for making our trip so easy
George (9/5): Enjoyed my stay at Hanoi Harmonia Hotel and would recommend to a friend. - I had a beautiful room with a balcony that I really enjoyed. Comfortable bed, good A/C, large bathroom with plenty of hot water. Good breakfast eggs or pancakes cooked to order. The young lady (morning shift) at front desk went out of her way to help me get last minute transportation to Ninh Binh. Very efficient & professional Nothing
Svetlana (8/5): -
Roger D. Payne (10/5): Spacious stay in a great location - We had a fantastic stay here. The room was spacious, well-designed, and the decor gave it a very pleasant and comfortable feel. Everything we needed was within walking distance, from food spots to local attractions, which made getting around very easy. Overall, it was a very convenient and enjoyable experience, and I would definitely recommend this place to anyone visiting the area.
Rebecca S. Stone (10/5): Fantastisk værdi og service - Fremragende værdi! Morgenmaden overgik vores forventninger, og værelserne var meget rene. Servicen var fantastisk.
Jovencio (6/5): Decent - I initially sent a review. I don’t know why I am reviewing it again. Location was great. Some of the stuff were good. Buffet was great, but the bathroom was a mess. First night. I had to call the plumber because the button doesn’t drain he and got a bunch of disgusting hair. The bathroom walls and doors are chipped and needs repainting . One of the male evening staff she’s not helpful at all. I need retraining in customer skills. The buffet was great and so is the Buffet stuff. The location was good. The rate is too high. See above
Linda R. Wilcox (10/5): Propre et très agréable - Très impressionné par la propreté et l’ambiance générale de l’hôtel. Un excellent choix pour tous ceux qui visitent la ville.
Laurie (7/5): Hotel très bien situé au cœur du vieux quartier. Lit confortable. Personnel très accueillant. La salle de bain vieillott - Belle chambre très spacieuse lit confortable. La fenêtre qui etait verrouillée, la salle de bain, à rénover vraiment.
Terry R. Hughes (10/5): Impressive attention to detail - The attention to detail here is truly impressive. Everything was kept spotless, from the room to the shared facilities, which made the whole stay feel very comfortable. The breakfast was also a highlight, offering a good variety that can suit different tastes. Overall, a well-managed place that clearly cares about guest experience.
JONG SUK (9/5): - 숙소에서 호안끼엠호수가 가깝고 어느곳이든 접근하기가 쉬웠어요. William은 친절하고, 아침식사는 맛있었어요.
Jeanette Leyland (9/5): - Very comfortable beds and pillows lovely lanterns hanging outside of internal window No air con that you could control temperature. Management must set temperature, we found it too warm
JONG SUK (9/5): - 모두모두 좋아요
James M. Witt (10/5): Nous avons tout aimé ici, surtout le petit-déjeuner qui était frais chaque jour. -
Douglas (7/5): Value - Location location Staircase to get to reception
Robert B. Powers (10/5): - A fantastic gem! Clean, cozy, and right in the middle of everything. Chloe was so sweet, and Jessica was very helpful with our questions.
Michael N. Dillard (10/5): Excellent stay in a central location - Everything was top-notch, from the central location to the cleanliness of the facilities. Staff always there to greet us with a smile.
Mark E. Genao (10/5): Fantastic breakfast and peaceful room - A 10/10 experience! The breakfast had so many options, and the rooms were incredibly quiet and clean.
Alice (10/5): Perfect location for a city break 🌟 - The location couldn't be better for a city break. Rooms are fresh and well-maintained. Staff so kind and helpful throughout our stay.
Joyce C. Chappell (10/5): Great location and nice breakfast - If you want a central location and a clean room, this place is a good choice. The room was simple but very clean and comfortable. It was easy for me to go to many places in the city from the hotel. There are also many restaurants and small shops nearby, so finding food was very easy. The breakfast was a great bonus for me. It was simple but tasty and helped me start the day well. The staff were also friendly and polite. Overall, I had a nice and easy stay here. 😊
Victor L. Montez (10/5): Instalaciones modernas y gran servicio - Instalaciones modernas y personal muy amable. Nuestra habitación se limpiaba todos los días y la cama era muy cómoda. ¡Ninguna queja! 😊
Deepak (9/5): - Great location, decent buffet breakfast
Kinga (9/5): -
Emily N. Lane (10/5): - Everything exceeded our expectations. Delicious breakfast, prime location, and spotless facilities.
James W. Bond (10/5): Ideally located for anyone wanting to explore the city on foot -
Steve (10/5): Excellent Service and Helpful Staff - Highly recommend this place. Chole was incredibly helpful with local tips, and Jessica made our check-in super smooth. Excellent service!
Douglas (7/5): Lovely old French Quarter hotel - Location
Reginald M. Baca (10/5): - Clean, cozy, and perfectly located. The breakfast was a great start to our days. Thanks to Julian and Jessica for being so attentive!
János (6/5): Jó helyen lévő, de nem a képeken látszó színvonalú szálloda - A központban lévő szálló, a képek alapján szuper. Amúgy a fugák penészesek, az egész kissé kopottas. A reggeliző nem kissé, hanem nagyon. A személyzet kedves, mint az egész országban mindenhol. Igazából ennyi pénzért minden. A konnektorokból kiesik a dugó, a reggeli sablonos, az étkező nem túl tiszta.
Grenville (9/5): Good Accommodation - Good Breakfast Wifi could be better
Heather R. Garica (10/5): A hidden gem with friendly service - A gem of a hotel! Everything from the central location to the comfy beds was perfect. Chloe and Jessica were always smiling and ready to help.
David C. Braley (10/5): Clean, stylish, and warm hospitality - We were impressed by the cleanliness and the decor. The breakfast was a highlight of our trip. Thanks to Mike and Julian for their amazing hospitality
Robert S. Appleby (10/5): Erittäin puhdas ja ystävällinen palvelu - Huoneet olivat todella puhtaat ja modernit, mikä teki oleskelusta erittäin mukavan. Pidimme erityisesti aamiaisesta joka aamu – valikoima oli hyvä ja kaikki maistui tuoreelta. Jessica ja Chloe olivat erittäin ystävällisiä ja huomaavaisia. He kiinnittivät huomiota tarpeisiimme ja auttoivat meitä aina nopeasti, kun tarvitsimme jotain. Kaiken kaikkiaan meillä oli erittäin hyvä kokemus täällä, ja voimme lämpimästi suositella tätä paikkaa muille matkailijoille.
Troy G. Gregory (10/5): Unbeatable location and warm hospitality - Fantastic experience from start to finish! The location is unbeatable for sightseeing. Huge thanks to Mike for the warm welcome and Julian for the great breakfast service.
michael (10/5): Wonderful place to stay! Great staff! - Staff were amazing, always smiling and always helpful. Great location, great facilities, great food!
Leeks (8/5): Recommended - Lovely hotel, central location. Rooms basic, clean and comfortable. Comfortable beds. Very helpful staff. English widely spoken. Super breakfast.
Sophia (8/5): -
michael (10/5): Would definitely stay here again! - Staff are lovely, great place to stay! Great handy location
Pimpalgaonkar (8/5): -
Ella E. Hadden (9/5): Tolles Preis-Leistungs-Verhältnis - Sehr gutes Preis-Leistungs-Verhältnis. Mike und Jessica waren großartig und haben uns immer mit einem Lächeln begrüßt. Die Lage ist sehr zentral.
Andrey (8/5): -
Ashley M. Philbrick (10/5): Ubicación perfecta y excelente atención - Ubicación perfecta, a solo unos minutos a pie de todo. La habitación estaba impecable y Mike en la recepción fue muy amable y muy útil con las recomendaciones locales.
Hanoch (9/5): Very nice, I'll be back! - Location in old city easy to find everything Good breakfast to start the day Very helpful stuff and happy to answer any question. non
Annmarie J. Stich (10/5): Petit-déjeuner exceptionnel - Le meilleur petit-déjeuner que nous ayons eu depuis longtemps ! Le choix était excellent. Mention spéciale à Julian pour son aide avec nos bagages et les indications.
MAJA (9/5): -
Claudia J. Perez (10/5): Perfect Central Stay with Outstanding Service - Right in the heart of the city, this place makes everything incredibly convenient. You can easily walk to restaurants, shops, and main attractions without needing transportation. It truly saves time and makes the whole trip smoother. The housekeeping is top-tier-our room was always spotless, fresh, and well arranged every single day. A special thanks to Mike and Chloe, who made our stay feel extra special with their kindness and attention to detail. Their warm hospitality really stood out and made us feel welcome from start to finish.
Richard P. Dunham (10/5): Perfekte Lage und toller Service - Ein schönes Hotel in perfekter Lage. Besonderer Dank an Mike, der sich besonders viel Mühe gegeben hat, uns bei unserer Tour zu helfen. Wir kommen wieder!
Michael (6/5): - Lage Frühstücken
Annamária (10/5): -
Jessica M. McKey (10/5): - Excellent location and very clean rooms. Jessica was so sweet and made sure we had everything we needed. We will definitely be back!
Edwin M. Canady (10/5): Great stay! - The hotel is very central but still quiet at night. Special thanks to Chloe and Julian for making our check-in so smooth and welcoming
Lærke N. Dahl (10/5): Perfekt - Sauber, modern und freundliches Personal. Alles war genau wie beschrieben. Überhaupt keine Beschwerden!
Francesca (7/5): -
Dieter (2/5): Absolut nicht zu empfehlen - Das Personal, besonders das welches tagsüber da war, zwei junge Damen und ein Herr, war sehr freundlich, herzlich und hilfsbereit. Vielen Dank an sie. Da Hotel hat die besten Zeiten hinter sich und das nicht erst seit Kurzem, sondern schon lange. Wie das Haus zu einer so guten Bewertung kommt, ist mir absolut ein Rätsel. Das Haus ist völlig veraltet, die Zimmer sind völlig abgewohnt, abgenutzt und verschlissen. Das Hotel wurde vermutlich vor Jahrzehnten gebaut und seitdem nie wieder renoviert und so sieht es halt auch aus. Ein Wasserschaden am Laminat da, ein Wasserhahn in der Badewanne, bei, wenn man ihn von Hahn auf Dusche umschaltet leckt und das Wasser neben die Wanne läuft dort. Und so ließe sich die Liste fortsetzen. Ein großes Doppelbett aber nur ein Nachttisch, eine Nachttischlampe sind dann nur das kleine Übel. Das Frühstück habe ich nur einmal zu mir genommen, es war einfach nicht gut. Beim Auschecken fragte man mich nach meiner Meinung zu meinem Aufenthalt und ich habe das, was ich hier geschreiben habe auch so kundgetan. Man bat mich daraufhin bitte keine Bewertung bei booking abzugeben, weil das dem Haus schaden würde. So kann man es auch machen....
Mahrer (9/5): - Rundum passend. Der Wasserdruck reicht nicht um längere Haare zu waschen.
Ban (10/5): Modernised old world charm in a great location. - The location is close within the old quarter and close to a lot of local activity. The biggest draw is the staff who are very helpful. The rule around not throwing toilet paper in the toilet bowl. Think it is an old quarter thing which caught me by surprise.
Weinstein (10/5): -
Santarelli (8/5): Mike was very accommodating and Edward helped a lot with bus to Sapa. Staff were helpful overall. - Comfy bed and spacious room. The restaurant was a bit small and hidden.
John (7/5): Good value for a very well-located hotel. Staff is great at arranging tours. - The staff was great, especially Mike, who set up a fantastic daytrip to Haling Bay, explaining clearly the different cruise boats we could take. We paid extra for a triple room, which made a big difference. Breakfast as fine and the room was quiet. Great location! The air conditioning wasn’t turned on (centralized, so in “winter” it wasn’t on) but we did have a fan. However the room was stuffy whdn we came back each day. Would have preferred not having to vlimb stairs to get to lobby each day (a spa was on ground floor).
PAZ (8/5): - את המיקום מתקני החדר ישנים ודורשים תחזוקה.
Natalie (10/5): We absolutely - The staff were amazing! All of them were so welcoming, kind and helpful. We arrived to the hotel very early and an early check in was arranged for us upon arrival! We were amazed! We chatted to one of the female staff members called Chloe who was very lovely and super helpful with any questions we had. We absolutely loved the breakfast options. There were traditional Vietnamese options as well as more Western options to appeal to everyone. The location of this hotel is just amazing, right in the centre with most attractions being within a walking distance. The rooms were clean and just like the pictures. The bed was very comfortable.
Ming Ta (9/5): -
Carla (7/5): Good location - Staff was very friendly and helpful. The location is great. The toilet was blocked after the first usage. Breakfast very poor.
Mati Shor (4/5): - Central location, helpful and professional staff, good breakfast It's the first time I've encountered cockroaches in the bathroom after visiting 54 countries. Also, it is prohibited to drop toilet paper in the toilet after doing your business, which does not contribute to the overall cleanliness. The personnel are very nice, they gave a small gift and asked to leave a review, but it cannot work this way, better know the truth and try to improve.
Amr (9/5): -
Teena (6/5): Overall a decent hotel but some aspects were not quite up to standard. I would not stay here again. - The room was clean, a good size and the bed was comfortable. Staff were very friendly and helpful. Location was great. Western breakfast options were poor. Air conditioning was not strong enough. Wifi was poor. No safe in room. A little noisy (on 3rd floor facing street) but this is to be expected given the location and it didn't keep me awake.
walder (8/5): -