City Express by Marriott Monterrey Norte
Location: Carretera a Nuevo Laredo 21521, Apodaca, NL, 66660, Apodaca, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at City Express by Marriott Monterrey Norte.
Recreational Opportunities
Unleash your potential in our fully-equipped fitness center, or utilize our engaging event facilities including a versatile ballroom ideal for gatherings.
Complimentary Breakfast
Wake up to a delightful complimentary buffet breakfast served daily from 6 AM to 10 AM, ensuring you start your day right before heading out to explore.
Modern Amenities
Relax in one of our 115 air-conditioned rooms featuring LCD televisions and complimentary wireless internet access, designed to keep you connected and comfortable throughout your stay.
Your ideal getaway awaits—experience the exceptional by booking your stay today!
Important Information
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Comprehensive recycling policy
- No single-use plastic stirrers
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Continental breakfast
- Elevator
- Fitness facilities
- Conference space
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Free wired internet
- Wheelchair accessible parking
- 24-hour business center
- Free self parking
- Free continental breakfast
- Free buffet breakfast
- Ballroom
- Reception hall
- LED light bulbs
- Recycling
- Grey water recycling system
- Wheelchair-accessible van parking
- Annual carbon offsets
- Humane animal treatment
- Sustainability/community reinvestment (10% revenue or more)
- Double-glazing on all windows
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No single-use plastic stirrers
- Water-efficient showers only
Rooms Available
-
Superior Room, 1 Queen Bed with Sofa bed
1 Queen Bed and 1 Double Sofa Bed
215 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Free WiFi
- Smoking
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
-
Room, 2 Double Beds
2 Double Beds
205 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
-
Room, 1 Queen Bed
1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
Guest Reviews
- Florencio (10/5): -
- Agustin (9/5): - AUN NO ME HAN MANDADO MI FACTURA A scarulu5830@gmail.com
- Kevin (7/5): Very short stay but did the job for - Staff really friendly Not very clean
- Jasel Vensabel (10/5): Cómoda - Todo Nada
- Ana Luisa (7/5): Lo único bueno es un descanso de paso para ir a Laredo - Pues es un descanso para ir a Laredo. El hotel la señorita de la tarde muy mala cara . Tal vez estaba de malas. Las almohadas pésimas. Los cuartos no tienen ventilación por lo que huelen a humedad
- Del (8/5): -
- Cervantes (5/5): No recomiendo - Ubicacion La cama muy pequeña cuando en la reserva dice cama grande , había solo una toalla , 4 veces se nos fue la luz , realmente no vale lo que se pagó
- Sena (8/5): -
- Carmen (9/5): - La ubicación es excelente para mi actividad. Subió mucho el costo de la habitación para el tipo de hotel que es.
- Orlando Martinez (2/5): -
- Resanic (4/5): La falta limpieza rompe con la armonía. - Desayuno suficiente, faltó opción de pan INTEGRAL. El café de maquina MUY BUENO. Buena ubicación para la zona y vías de acceso rápidas y fluidas. La limpieza dejó MUCHO QUE DESEAR. Había tierra, cabellos enredados en los rincones de la habitación. La ducha falta de presión, saturada de sarro.
- Andres (9/5): -
- Martha Araceli (9/5): Muy cómoda - Las almohadas la cama limpia la habitación
- Sinthia (2/5): - Location! Lot of humidity in the room, a/c not working properly!
- Evelyn (9/5): -
- Juan (9/5): -
- Orlando Martinez (2/5): -
- KAMIL (10/5): -
- Fallas Madrigal (7/5): Lugar cómodo - Es un buen lugar para trabajo, Estoy de acuerdo que hagan reparaciones y remodelaciones. Favor limpiar bien donde trabajan estuvimos en el piso 4 y las habitaciones dejan van rastros de basura en el baño
- Soto (6/5): - Aunque estafeta al aeropuerto del Norte, no hay forma de cruzar a pie. Considero que las ventanas con 2 cristales no es suficiente para detener el ruido de la avenida. El desayuno es bastante malo.
- Margie (5/5): Would not stay here again. Not a good value - Convenient Entrance was unmarked and difficult to find. Asked for a room on the back side away from traffic but didn't get it. No washcloths!? We were told the parking was secure but the gates opened for anyone and there were two restaurants adjacent in the parking lot. NOT SECURE
- VAZQUEZ (10/5): -
- Orlando Martinez (3/5): - horrible
- DDDong (10/5): -
- Verde (10/5): Comply with price - Staff was efficient NA
- Alejandro (7/5): -
- Juan Ricardo (9/5): -
- jorge armando (10/5): - La atención de la recepcionista y la entrega de la tarjeta súper rápido El aire acondicionado hacia mucho ruido
- jose guillermo (9/5): - Habitaciones cómodas y buenas camas La regadera siempre están deficiente s
- MIGUEL (8/5): - Hotel needs upgrades. Bathrooms need update
- Francisco Raul (10/5): excelente - BIEN,EXCELENTE,RECOMENDABLE. Nada en especial.
- Reséndiz Andrade (9/5): - La Limpieza y confort de la habitación Trato del personal y el desayuno que incluyen es malo
- Simone (10/5): - Clean room! Hotel remodelling is awesome
- Simone (10/5): - Hotel has been remodeled. Rooms are nice and clean. No more dirty carpet.
- Loredo (9/5): -
- Barbara (6/5): Convenient location but.... - We stayed a few times on our way between US and Lake Chapala. The location is very convenient and it has breakfast included. Unfortunately we had a room towards the highway. It was very loud. It was okay but we most likely won't stay there again.
- Liliana (4/5): -
- Liliana (4/5): -
- Cordero (8/5): -
- Hdz (7/5): Tiene áreas de oportunidad - La estancia es buena, cumple con lo necesario. No tiene bien definido horario del check in, estuve esperando a que se me diera una habitación
- Javier (2/5): - ok
- Mayra (3/5): Overpriced tiny spot, not comfortable just a place to sleep not to enjoy - Staff was professional, friendly and helpful. Overpriced and facilities were at the minimum. I ve paid half of that price in other hotels and they are by far so much better. Shower was plugged little water was coming out. Not one towel to scrub and shampoo smelled horrible. Space was way Too small. It was just a small bed and bathroom. Price was high for the space. Only and last time I ll stay there and I ll make sure I let friends and family not to book there. It is not worth it. Breakfast was chaotic not enough tables. I ended up eating on the lounge. Not fun very uncomfortable
- Hugo (1/5): Bad - Anything They cancelled my book
- Alonzo (10/5): - Everything good
- Jesus (10/5): - C
- Jose (10/5): - Hotel and its bulding is great, the around it buldings is kind of a mess but is Mexico on a high demand road, busy at all times.
- Jesus (10/5): - C
- Jose (8/5): - shower floor is very slippery, needs something because will be a dangerous situation.
- gangesh (2/5): - unresponsive and rude
- FRANCISCO ALBERTO (6/5): - I didn't like the smell of humidity in the bathroom and the sofa bed was old and very dirty.
- Deb (5/5): Passable -
- Janns (10/5): Exceptional - House keeping waa awesome. Breakfast was not very good.
- Mariely (10/5): - Good place to stay
- Modesto (6/5): - The staff can be a little nicer and more attentive. Its like they picked the wrong work. They are working in hospitality and none is offered.
- Jose (10/5): - Is a very convenient place, restaurant right next to the hotel and there is a guard checking parking lot at night.
- Jose (2/5): - The girls in the front desk were very rude and incompetent my phone didn’t work and neither did my WiFi I had to go down stairs and wait 10 minutes to get the WiFi fixed because I couldn’t call them the air points rite at you the bed was really hard carpet around the floors is all torn will never stay there again
- Juan (4/5): Disappointing -
- Elizabeth (8/5): Convenient location - It's a very convenient place to stop when driving north The bed was very hard and only a queen. We prefer a king
- Eri (10/5): Exceptional -
- Miguel (10/5): Exceptional -
- Jhonatan (4/5): - They barely clean the room, didn't replace the soap neither the towels. Poor experience , was expecting way more from a Marriott hotel.
- Catalina (7/5): Good -
- Reyes (1/5): Do not respect reservations. - They gqve my room. To anotyer person.
- Steven (4/5): - I stayed here a few weeks ago and this time it cost double, the room and bed linen weren’t as clean. The breakfast area wasn’t being tended to. The trash cans were so full you couldn’t throw away your plate. The coffee machine only dispensed hot water and the tables were messy from the people that had eaten before you.
- Ricardo (4/5): - Mal servicio y sobre todo el desayuno muy mal.
- Aldo (8/5): Very good -
- Andrea (10/5): Exceptional -
- Juana (7/5): Good -
- Jun (3/5): 😝 - No Check in
- Jose (10/5): - La ubicacion es muy conveniente.
- Mayela (2/5): - NUNCA ME HOSPEDE AHÍ Y NO ME QUIEREN HACER MI REEMBOLSO!
- Luis (1/5): Mala experiencia - horrible trato del personal de recepcion
- Robert (1/5): Bad -
- Verónica (5/5): Passable - The staff took 30 min for the check in
- Felipe (9/5): Ok.. - Good...okay with location... Nothing..
- Nelda (4/5): Disappointing -
- Elizabeth (1/5): I will never book this hotel again. - Nothing at all WiFi didn’t work half my stay. Was told check in was at 3 pm and didn’t get the room until 4pm. Hotel wanted to changed my rate when I arrived.
- Nancy (8/5): Good place for one or two nights - The room was clean. Breakfast varied everyday which was a bonus The bed needs to be a bit more comfortable and we thought was a bit bigger but it’s ok. Location was were we needed.
- Dfnch (6/5): For price point this should be your pick if visiting Monterrey - There are 2 restaurants options in the same parking lot Noise from the road is difficult to isolate, you hear trucks and cars 24h
- amado (4/5): - Ive stayed there several times for work. This last time I noticed they got a whole new front desk staff. Its only been a month since i stayed there last. I arrived 30 mins before check in. They said my room wasnt ready so went new door to el papalote (great resturant) to waste some time. When I showed up to check in there was a long line. It took an hour for me to get checked in. The new staff is horribly slow. It took the her 15-20 mins to check in each guest. Even with exsisting reservations. I get to the room to see its not ready and the havent even started cleaning it yet. The cleaning staff in fustration asked (politly) if i could go down and ask for another room. This took another 10 minutes only because I decided to cut the line and force them to help me. Despite seeing i had come back down they didnt immediately help me as i believe they should have. They had to call another lady from the back to help me. After finally checking into my room, i couldnt connect to the wifi and the tv never worked. They got the wifi fixed but never bothered to mention the tv at this point. This experience was horrible, it makes me never want to stay there again, but my company books that hotel. I hope it goes better in a fews weeks when i have to return.
- Aleksandar (3/5): Poor -
- Sanmiguel (8/5): Very good -
- Sanmiguel (8/5): Very good -
- Hector Gerardo (6/5): - Average
- Mario (3/5): Dont be fooled by the name Marriot, this is work than a Motel 6 and way overpriced. - Nothing I asked for non smoking room and was placed in a smoking room. The room still smelled musty. Towels small, shower didn't work. AC cannot be turned down below 20 degrees Celcius.
- Santiago (6/5): Pleasant - Practical and good service The air conditioner was not working properly. It was bearly cooling to the point that even when it was at the lowest temperature in cooling mode and max fan power, the room was warmer than outside
- Emma (8/5): Pleasant - Clean, modern,location Pillows, blankets, had to wait for the hotels.com reservation to appear on their log to get my room
- Karla (10/5): Exceptional -
- Harlan (10/5): - Check in was excellent. I was allowed to park in view of the lobby which was good since my car is full of household items. Access to the property was a challenge as I couldn’t cross the highway easily. Maybe instructions on doing this would be useful
- Yesenia (9/5): Superb -
- Jaime (7/5): Good -
- Maria (10/5): - Todo estuvo excelente , lo único malo es que se escucha todo el ruido de los autos que pasan por la avenida y casi no pudimos dormir , pero lo demás excelente .
- Ghierstien (10/5): - Difficult access.
- Gerardo (6/5): - Carpet on aisles and room with stains and dirty
- Valdez (10/5): Exceptional - Nice and close to our destination clean but overall the staff at the desk were amazing Water dripping from the ac unit
- Hector (1/5): Bad -
- Valdez (10/5): Quick visit - Service Water leaking from ac
- Raul (2/5): Only good thing is their location - This hotel used to be decent at a decent price. It is clearly overpriced. The rooms stink, the pillow are more like rags, everything is dirty. I asked if there was security at the parking lot, “sometimes, there are times when the guards is not there”.
- Emilio (8/5): Very good -
- George (6/5): Bad experience - On my way to Laredo No computer system employees unable to resolve situation, room until 8:pm the worst part is that they did no respect the original room price. Payment is in dispute.homeless people having a party in the south corner of the hotel until 4:30 am
Photos
