Hotel Zima
Location: 200 mts norte 100 este de MacDonalds, Perez Zeledon, San Isidro de El General, San Jose, 11901, San Isidro de El General, CR
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreation and Wellness
Enjoy vibrant outdoor pool and modern fitness center for a revitalizing stay. Get pampered with complimentary Wi-Fi, concierge services, and a scenic outdoor reception hall.
Dining and Relaxation
Savor international cuisine at Steak y Pasta, a picturesque poolside eatery with garden views. Indulge in room service or unwind at the bar/lounge with a refreshing drink.
Event Spaces and Comfort
Benefit from a 24-hour business center, express check-in/out, and event venues, including 1292 sq ft of conference space and 2 meeting rooms. Rest in one of the 37 air-conditioned rooms with a cozy Tempur-Pedic bed and modern amenities. Immerse yourself in the charm of San Isidro de El General at Hotel Zima.
Important Information
- Pool access available from 7:00 AM to 9:00 PM.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 01:00 PM - 08:00 PM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Nature reserve
- Express check-out
- Hot springs nearby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Fitness facilities
- Conference space
- Hiking/biking trails nearby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Express check-out
- Smoke-free property
- Express check-in
- Ecotours nearby
- Tours/ticket assistance
- Wheelchair accessible parking
- 24-hour business center
- Skydiving on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Free cooked-to-order breakfast
- Hot springs nearby
- Internet access
- Free breakfast (local cuisine)
- Nature reserve
- Reception hall
- Trampoline
- Fully fenced
- Secured parking
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Coworking spaces
Rooms Available
-
Standard Double Room, 1 Double Bed
1 Double Bed
237-sq-foot room with pool views
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Bedsheets provided
- Soap
-
Junior Room, 2 Queen Beds
2 Queen Beds
377-sq-foot room, located on the top floor, mountain views
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop workspace, free newspaper, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heated floors
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Heated floor
- Location - top floor
-
Deluxe Room
2 Queen Beds
366-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Espresso maker and room service
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- Room service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
-
Superior Room, 2 Double Beds
2 Double Beds
Overlooking the city
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Bedsheets provided
- Soap
-
Junior Room, 1 King Bed
1 King Bed
366-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
-
Standard Double Room, 2 Double Beds
2 Double Beds
291-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Bedsheets provided
- Soap
-
Superior Room, 1 Queen Bed
1 Queen Bed
291-sq-foot room with city views
Internet - Free WiFi
Entertainment - 26-inch LCD TV with cable channels
Food & Drink - Room service
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- Bedsheets provided
- Soap
Guest Reviews
- William (6/5): - Positives: (1) convenient central location and (2) excellent staff & service. Negatives: (1) we reserved & paid for a superior room with 2 double beds but reception said they didn’t have any available at check in and put us in a standard room with 1 double bed. (2) hot water in shower runs out very quickly. (3) internet in room is very weak & unreliable.
- SETH (10/5): - This is a nice hotel and the staff help make it outstanding.
- Luis Ricardo (6/5): - Hace falta mejorar limpieza en las habitaciones, y ya deberian ir pensando en renovación de mobiliario
- Patricia (10/5): - Very nice, with friendly staff and comfort.
- Judith (4/5): - La piscine n’était pas fonctionnel et j’ai eu des fournis dans ma chambre beaucoup de foyrnis
- ignacio (8/5): - buen hotel para un par de noches
- Nessim (10/5): - Bien, super bien
- SETH (10/5): - Hotel Zima is a great place to stay in the center of San Isidro. Staff is very good and we will definitely consider staying here again if in the area.
- Maripaz (2/5): - The rooms are run down. The floor had a giant dent. Our room was on the second floor and we were afraid the flooring would break and we would fall to the first floor. I am an architect and I could tell there was something wrong with the structure supporting the whole floor. If you walked you could hear the metal structure creaking and you could feel it tremble. We felt very unsafe. We had trouble sleeping, since the neighbors were running around you could hear and feel the whole floor and bed move. The tv was in pretty bad shape, had lines and dead pixels. When you showered you only had one minite of hot water. After one minute the water turned ice cold so you had to shut down the water and start running it again for the hot water to return for another minute. Overall the experience was awful. Thank goodness we only had to stay for one night. When telling the front desk manager about it he said no one has ever complained but I doubt it. Paying a $126 for that room is a scam. DO NOT STAY HERE.
- Michael (10/5): - Great value, central Perez Zeledon, newly updated rooms, reasonable prices, great staff. Will book there again.
- Becky (10/5): - Will return!
- Progresando en USA con Eduardo (10/5): - Maravilloso lugar. Con excelente personal y una exquisita comida.
- Geraldina (10/5): - Great Dinner and Breakfast
- Panya (10/5): - Beautiful local hotel! We loved staying there!!!
- Becky (10/5): - Very easy for tired travelers. Everything we needed was there. Comfortable beds, clean rooms, nice bathroom. Definitely recommend.
- WILSON (10/5): - Bien
- Sonia (2/5): - Perez Zeledon has few hotel, I have had the opportunity to stay in Los Crestones and Hotel del Sur, those are OK. I wanted to level up and stay in the supposed Perez Zeledon Best Western. We paid for the more expensive room to get a king bed...This hotel is terrible, it has structural issues, you sit in the bet and it feels like the whole place is going to colapse, the shower is terrible, not very clean and the "hot" water comes and goes, you cannot take a 5 min shower without having to step out due to cold or very hot water. And... not only that, at midnight someone had a party in their room!! so I had to go to the reception to have the security people to go to shut this people up. We decided to leave due to the terrible experience currently dealing with the refund.
- Harold (4/5): - The menu stated that fruit was included on any combination breakfast meal, but it was not.
- Jeffery (8/5): - Clean room, very friendly and helpful staff.
- Gerardo (10/5): - Nos gusto mucho la habitación, limpia y con lo necesario, también la amabilidad del personal, gracias por tan buena atención.
- Harald (10/5): - Excellent hotell.
- Cristina (10/5): - All good!
- Alexander (8/5): gutes Motel - Zunächst gab es ein paar Schwierigkeiten bzgl. des Zimmers. Erst auf Nachfrage wurde mitgeteilt, daß in der gebuchte Kategorie kein Zimmer mehr frei wäre. Dennoch war ein dann möglich, in ein größeres Zimmer umzuziehen. Alles in allem Motelcharakter mit sehr freundlichem Personal.
- Ivania (10/5): - I return to Zima for the garden beauty, kind service and fresh mountain air. The restaurant is outstanding and please enjoy some Zima pizza with a glass of red wine. Pura Vida
- Richard (8/5): Zentral und trotzdem ruhig. - Elektroheizer für Dusche und Föhn leider defekt. Tolle Wanderregion in der Nähe.
- WILSON (10/5): - The hotel is nice and comfortable, although a little bit dated.
- Selene (10/5): - Excellent service. Loved the food
- johan (10/5): - What I like from this hotel is the nearest from downtown.
- Jorge (10/5): - El hotel cuenta con habitaciones amplias y limpias. Ofrecen diversas comidas de muy buena calidad. El ambiente es agradable y tranquilo. El personal es muy amable y eficiente.
- Alfonso (10/5): - Excelente Un hotel tranquilo
- Ivan (10/5): - Muy limpia i el personal súper amable
- Jason (8/5): - El desayuno se retrasó y las habitaciones no muy limpias, había comejen en los muebles
- Jorge (10/5): - Es un buen hotel, con una buena ubicación, con una atención excelente. Recomendado.
- Matthew (2/5): - They did not answer the phone all day. So I was not able to cancel going there.
- Stephen (8/5): - We had a brief one night stay on our way to Sn Jose - we had changed our reservation by a day as our plans evolved and had confirmation from Expedia but when we arrived the hotel hadn’t updated the date - but , Jesus at reception assured us it was no problem and we had a a room , but it was prepared for one person , not two , so we had to ask for the extra this and that for the two of us . But - all of the staff , Jesus in particular were just so wonderful, the restaurant staff as well , always smiling , nothing was a problem , so in the end after a bumpy start we had a great stay The hotel does need a little attention some details , but again , we had a great stay
- Rigoberto (10/5): Bien - en general bien, excepto que el aire acondicionado no funciona adecuadamente, es lento.
- Nicholas (10/5): - Super fast and easy check in.
- Eric (8/5): - I felt safe at the hotel but the area outside of the walls seemed a little scary. We were surprised the room did not have a safe. We had to carry our valuables with us on our day trips. But the staff were so sweet and even gave us advice on what to see and their advice was very good. The food at the restaurant is also very good.
- Barbara (10/5): - The property is nothing short of stunning, clean, friendly and accommodating staff and dinner was terrific. Took a minute to find late at night but it was worth the effort.
- Marvin Alfaro (10/5): - Food and installations great! Only request is to have a small fridge in the rooms
- jon (10/5): - The restaurant was great! The staff were even better!
- Verified traveler (10/5): - Great stay, they always give great service
- Julio (8/5): - The room i had , was no door to the shower , so no privacy very disappointed.
- Gilbert (6/5): - The assigned rooms did not match our reservation.
- Simon (6/5): Best of an average bunch! - Our room was a King Bed room on the first floor. Therefore the traffic noise was more noticeable. Facilities within the room were basic, but functional. We ate late in the onsite restaurant and we were more than happy with the food and the prices. However, the breakfast was definitely a disappointment. Very low quality food and the service was a million miles away from the previous night. There is a definite lack of quality hotels in San Isidro and having now stayed in nearly all of them, this is the best so far! The breakfast menu was made up of 7 choices included within the price of the room and several others that were extra. Perhaps the other options were of better quality, but if so, I'd rather pay more for the room and have a better breakfast, or just a flat reduction on the bill per person.
- Marcela (10/5): - Excellent.
- Tomas F. (10/5): Cómodo y en el centro - Hotel tranquilo, cabinas sencillas pero en buen estado,el restaurante bueno. Excelente servicio en recepción y de la muchacha pelirroja en el restaurante.
- Anthony (8/5): - Personal es excelente, en especial la persona que nos atendió en el Lobby (Adrián). En general el hotel está bien: buena habitación, comida, estado general. Lo que no me gustó tanto fue la zona en la que se encuentra, un poco solitario
- Edward (10/5): - Property was clean and rooms were very nice. We were able to check in when we arrived, even though we were about an hour before stated check-in time. Complimentary breakfast was excellent. We ate in the restaurant one night of our two night stay. Menu had good array of selections at reasonable prices. Food was well prepared and waitstaff was attentive. We would definitely stay in this hotel again if we are in the area.
- Carla (8/5): - Buen hotel, habitaciones limpias y cómodas
- Gerardo (10/5): - Nice hotel
- Mileidy (10/5): - Muy bonito, todo muy limpio ! Personal muy amable !
- Lauren (8/5): Decent and affordable hotel - Good hotel with all basic amenities. We got in late and thankfully there was someone walking by inside the hotel that was able to open the gate for us since there is no doorbell or way to indicate you have arrived without calling. As we did not have SIM cards yet, we were at the mercy of the hotel to get in. The room was good. Comfortable bed with towels and soap. Wifi worked well for working in the morning. The free breakfast in the morning was a great plus. Overall good stay for a reasonable price.
- Kevin (8/5): - Good security, wonderful staff some spoke English well, the restaurant was very good.
- Lizzy (10/5): - Excelente servicio, limpio, bien ubicado, dormitorios con buen tamaño, cómodos. Muy recomendado
- Verified traveler (10/5): - Incredible staff that helped with luggage Santiago and Adrian were amazing as I had checked out and then rebooked. They upgraded my room at a discount. The breakfast that was complimentary was exactly what anyone traveling would love to see first thing in the morning. Fresh fruit unlimited coffee refills etc. Can not wait to stay again!
- Verified traveler (10/5): - Perfect place when you visit the Perez Zeledon Area.
- Verified traveler (8/5): - I like that it is a non smoking facility, showers are huge, they have breakfast and close the facility at midnight for safety
- Victory (10/5): Wonderful experience! - I loved my time at Hotel Zima! The staff was fantastic. They are pricey, especially for the area, but I left there very happy. The bed was comfortable and much better than most beds I’ve stayed in, in Costa Rica. The coconut flan at service at the restaurant was wonderful. I’d suggest they put a mini fridge and coffee/tea maker in each room, or have that available for guest use for free. If it was less expensive I’d definitely spend more time there!
- Verified traveler (8/5): - La atención del personal es extraordinaria, la infraestructura del hotel es muy regular, deteriorado.
- Verified traveler (10/5): Great location - Good location. Great king bed. Floors were in need of cleaning well.
- Butch (10/5): - Prop Mngr Diana and Mikey were very nice. The place is a jungle setting along beautiful river. Close to Mercado and easy to access by foot or car.
- Verified traveler (10/5): - An outstanding aspect of this hotel is the magnificent service provided by its staff, with kindness and efficiency make guests feel very good in their facilities. The rooms are clean and spacious. A good breakfast is provided and the food in general is very good and reasonably priced. The location of the hotel is excellent, very close to different types of services. Highly recommended.
- zack (10/5): - Beautiful property, spacious rooms, great restaurant!
- Jim (8/5): - Good hotel for business. Staff was very good and very helpful.
- derrick (2/5): Not happy!! - Best Western sucks! Give me my money back! I did not even stay at there hotel! But they refused to refund me!!
- charles (6/5): eh, it was ok - The pool is tiny and was packed. The room was brand new, but the chair was broken and the picture fell off of the wall. The food was ok, but not worth the money. Overall our stay was ok, but certainly you can find nicer accommodations in this price range.
- Tomas (8/5): Good clean hotel - I have been pleased with nearly everything in this hotel. The staff were friendly, the food was excellent. The accommodations were quite good. The location is quiet, although in San Isidro, so a pleasant surprise.
- Verified traveler (10/5): Great stay! - Only stayed one night, but it was a good choice. Full service hotel, with lovely pool area and restaurant. The room was large and nicely decorated, as was the ensuite bathroom. The town centre was within easy walking distance, although not a lot to do and see there! The staff on reception and in the restaurant were exceedingly friendly and helpful. No hesitation in recommending this hotel.
- Laura (4/5): Don't expect much - I booked this hotel because its from the Best Western group and based on the hotel reviews, however I was not satisfied with the room which had a ver strong smell in the bathroom (seemed to me they used silicon to fix the washtub) and below it they had a very old and dirty towel to pamper the water. The room had only a lamp on the desk but none near the beds so to go to the bathroom at night you have to walk in the dark or turn on the TV for some light. I would not visit this hotel twice. Plus the hair dryer was broken.
- Justbilli (8/5): Great little hotel - Options in San Isidro are very limited, so this hotel is a no brainer. The facilities are very clean and staff are friendly. I could do with larger rooms, but this is typical for this price point. Decent breakfast. Perfect location. Will stay again.
- Gene (6/5): Noise - The hotel was away from the street busy main street.
- frank (10/5): Typical business hotel.. - Very good, no surprises...
- Franco (6/5): Close to bus station but horrible staff - Room was average since I just use it to sleep, shower wasn't workn and there's was no toilet paper when we walked in. The time we were there only two people from the front desk greeted us. On day we were in swimming pool and we had to go to order our drinks and the waiter never came back to offer us more. Second time in San Isidro and Ill come back but will stay at Hotel del Sur like first time.
- Helen (8/5): Good hotel, good location - Hotel is in a quiet location with in a busy town. Easy walking distance to the town centre. First room we got the door did not lock securely so had to ask for another room. This was no problem and the man on duty at the reception was helpful and friendly at all times. We stayed here on route to Cherro Chirripo and the hotel kept our luggage that we didn't need for the trip to the mountain. As mentioned in a previous review, they did query about breakfast being included but once I mentioned I had booked with Expedia there was no further problem.
- Verified traveler (8/5): Solid 4 Stars - Showed up a day earlier (my mistake) hotel staff able to accommodate. Food was good, staff great, down kind of a scary road (I was walking), but once on the Zima grounds felt secure. The only other point off was that the staff kind of mildly scowled when I said I booked reservation on Expedia AND I had to prove that the listing on Expedia said "breakfast included".
- Verified traveler (8/5): Nice Place - Clean and comfortable. Owner was very helpful and spoke English which was very much appreciated. Food was good and even a little imaginative for Costa Rica.
Photos
