Best Western Plus Denton Inn & Suites

Location: 2910 West University Drive, Denton, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Swimming nearby

Rooms Available

• King Room with Bathtub - Disability Access/Non-Smoking

  The double room offers a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Wardrobe or closet
  • Toilet paper

• King Room with Sofa Bed

  The triple room provides a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Suite with Sofa Bed - Non Smoking

  The suite features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Suite with Two Queen Beds and Sofa Bed

  The suite offers a tea and coffee maker. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room - Non-Smoking

  The quadruple room offers a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Suite with Roll-In Shower - Disability/Non-Smoking

  The suite offers a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Wardrobe or closet
  • Toilet paper

• Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible

  The quadruple room offers a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Wardrobe or closet
  • Toilet paper

Guest Reviews

• Chris (10/5): -
• jon (10/5): - Everything Nothing
• Misty (8/5): I will always stay here when I am in Denton - This location is great for visiting my daughter at TWU The alarm clock in the room went off at 6am and I was unable to go back to sleep after so that wasn't ideal since I had a day of packing my daughter's dorm and driving 5 hours home.
• Carolyn (10/5): - Excellent service Nothing. Everything was exceptional
• Joe (9/5): Besides all the construction, our stay was comfortable and easy access to university. - Close to the University Construction
• Joanna (10/5): Great time! - The cleanliness of the entire facility! How nice everyone is. Na
• Stacy (9/5): - Very easy to get to. Easy access to gas stations and restaurant. There were several homeless people in the area. The motel can't help that but it was a little unnerving
• Veronica (10/5): -
• Chidimma (9/5): Wonderful - The cleanliness Limit choice for breakfast
• Miriam (10/5): Preferred hotel - It was very clean and comfortable ,I love the bed. Plenty of parking.like that they had a public laundry area. The person helping me , seemed like he hated his job , could have been a little more cheerful.
• Renald (8/5): -
• Neil (9/5): -
• Mireya (10/5): -
• Grace (10/5): Over all it was excellent. The location is near restaurants and super Walmart is near by - Location is perfect along the main freeway. The price is very reasonable almost half of the those other hotels near by The door on room 126 is hard to open and close.
• Kristina (10/5): Well worth it! Will be booking again! - Very nice, clean. Appreciated the free breakfast. Value was exceptional!
• Ronald (10/5): - Everything
• Patricia (8/5): Good - Good Refrigerator made a loud knocking noise at night.
• Vanessa (10/5): -
• Snow (7/5): -
• Tom (7/5): - Nice room comfy beds don't know why I was in a handicap room but it was good. The in room coffee maker was dirty and didn't work properly.
• Madeline (10/5): - Cost Location
• Christie (8/5): - Very clean, nice toiletries, quick easy check-in For a BW “Plus” everything felt kind of crammed - elevator in narrow hallway, breakfast area, lobby, room.
• donaldsN7064UK (4/5): Unexpected issue. - Stayed 5 nights and had a very nice stay, but here is what left a bad taste in our mouth. After staying four nights with two rooms booked at a total price of $1185.00, we decided to stay two more nights. We went down twice to talk to two different ladies at the check-in desk, both times we were informed we had to book online with a new reservation to get their hotel price on their website or pay at the desk their higher walk-in price, as this is their policy. We have never had this happen before at other Best Westerns or multiple other chains. Because of the unacceptable policy at this hotel, we only stayed one more night instead of two. With a steady stream of customers off the close interstate, we both got the impression like they didn't care if a customer stayed extra nights or not.
• Martha (10/5): -
• Susan (10/5): -
• Giovanni (10/5): -
• Ward (9/5): The room was quiet and comfortable near the front desk with a good breakfast. - Very good and close to our room. Breakfast was better than expected. The room was quiet and comfortable near the front desk.
• David (10/5): Excellent - Location and cleanliness Everything was good
• Ellis (9/5): -
• Melissa (10/5): -
• Judy (10/5): -
• kip (10/5): - It was great!
• Tiffany (10/5): My stay was relaxing, comfortable and I will be staying there again. - I had an item left behind and the staff worked diligently to locate my item. I was very grateful and pleased with their integrity. No complaints.
• Kendell (8/5): - Clean room. Comfortable pillows. Nice bathroom products.
• Roger (9/5): Overall we like this hotel and would certainly stay there again. - We stayed the nights of Sept. 22 & 26. Staff members both times were friendly and helpful, and the hotel was clean and located near several restaurants. On the 26th they received an oxygen concentrator delivered for my husband to use overnight and held it until we arrived. On the Sept 22 visit., the toilet seat in our room was so loose it was ready to fall off, so maybe maids need to be trained in how to tighten them. My husband did it himself but that shouldn't be up to a guest to do.
• Tiffany (10/5): - Clean nice rooms
• Richard (2/5): - Our room smelled horrible like someone puked in it and I reported it to front desk 2-days in a row nothing was done, they did give me a spray bottle with cleaning solution like really!! Never will I stay there again..
• Jill (10/5): - Very nice and convenient
• Judy (8/5): - The room was nice and clean. Mattress was too soft. Breakfast was not very good. Bring your own pillow. Very close to Sams Walmart and Target.
• Norman (6/5): - Our room was fine but our friends room next door was horrible. It reeked of vomit/ sour mold. They took the microwave out but did not fix the odor. When they complained at the front desk, they were handed a bottle of spray cleaner. They asked to change rooms, but there was nothing available they were told. It was a disappointment.
• Kimberly (6/5): Just OK - Check-in was fine, the staff member had food stains on her shirt. She was back on shift when I checked out the next morning wearing the same stained clothes. The gap around the door to the room had so much gap around it, the lights from the hallway lit up the room and the smell of cigarette smoke coming from another room on my floor was awful.
• JENNIE (6/5): - Breakfast was horrible. Gravy was watery. Biscuits were not mixed before cooking. Biscuits had a watery spot.
• Shannon (10/5): Mother/Daughter Visit - I was impressed with the cleanliness & ease of parking. Also, the beds & air conditioning were amazing. My college student/daughter said she hadn't had a good nights rest like that since being home months ago!
• Jackie (8/5): - Coffee cups in dining way too small. My only real issue was lighting in the bathroom. The lighted mirror only had one setting. There was a wall sconce in there, but it did not work. Great location! Close to everything we were going to be doing!
• Olanike (8/5): - Friendly and helpful staff No hash brown on the breakfast menu
• Schovajsa (7/5): -
• ANGEL (10/5): -
• Enrique (7/5): -
• Ramiro (6/5): Fake price - The actual hotel was good, the room clean and comfortable accommodations. But people working up at the desk were not very helpful. I placed my reservation thru the app and ilI ended up paying more than the quoted price, $50 more!
• Nicole (10/5): - Had a great stay, everything we needed!
• NORMA G (10/5): Everything was great except the breakfast - I loved the bed, pillows and the location The breakfast
• Valentin (8/5): -
• Charles (6/5): - The location is great it was clean It ha a smoky smell
• rhonda (9/5): -
• John (10/5): - Enjoyed the stay
• Jeramy (9/5): Superb - Close to great places to eat. Internet could have been better
• Norma (7/5): Good - Room was standard and OK. Price OK inedible breakfast
• Carolyn (7/5): It was great except for the loud maids! - The rooms were clean The maids talking way too loud while cleaning rooms at 8:00 when we were trying to sleep!
• Terry (10/5): - Great location great price. Comfortable bed
• Josh (8/5): Very good -
• Jadsia (4/5): Disappointing -
• Joanna (7/5): Good -
• sarosh (10/5): - Property is well maintained you definitely get the worth of your money
• Ebony (10/5): It was very nice, welcoming, clean, and great location. - Everything
• Jennifer (10/5): 5 star on a budget price - Kind staff. Nice and clean room.
• GERARDO (10/5): - All good
• Rich (4/5): - Not enough parking. I did not reserve a handicap room but i got one anyway. Hardly any TV channels. Not a pencil or piece of paper in the room. Only one box of Kleenex - in the bathroom. Couldn’t get a printed receipt. One would be mailed to me.
• Lorry (10/5): - Convenient to countless restaurants and shopping.
• Courtney (10/5): - Checking in was a breeze and the desk worker was friendly and helpful. We arrived around 11pm and check in was super quick. The shower had great pressure and the beds were extremely comfortable. The ac definitely works as well. The breakfast was great except for the eggs..the pool was really clean
• Chris (10/5): Exceptional -
• John Lynn or Brenda (10/5): - We are all good here
• Solis (10/5): Exceptional -
• Brisa (6/5): - Rooms were very clean, but the side door entrance every time we would come in it smelled like someone was smoking marijuana. It smelled horrible and we stayed 2 days. But the beds were very comfortable.
• Mark (10/5): - That staff was very friendly and helpful
• Kimberly (9/5): Superb -
• Londa (10/5): - It was great
• Gracie (10/5): - My stay was very good. The room was clean, beds were ok, and besides the room being right by the breakfast area in the morning it was fairly quiet. I enjoyed my stay and would recommend.
• Melissa (7/5): Good -
• Monica (6/5): - The room was not clean when we arrived but they quickly changed it and gave us an upgrade That’s something good!
• Doug (10/5): - Comfortable stay and met our goals for a quick stop.
• William (10/5): - Dining options were within walking distance.
• Rosalind (6/5): - It was okay
• Dorothy (10/5): Exceptional -
• Debbie (10/5): - Very pleasant and clean!
• Garcia (10/5): Exceptional -
• Jacr (4/5): It was okay but too expensive for what we received. - Breakfast was okay. Staff was attentive but food wasn't very hot. I didn't get to check in until almost 5pm. When we checked-out, a misc charge showed up. When I called to inquire about it, the front desk clerk was rude and dismissive of my side of the story and hung up on me. When I called back she made false claims based of what the cleaner told her. When I argued with her, she changed the story of what happened three times. When I asked to speak to a manager, she said there wasn't one. How do you not have a manager on schedule during a graduation weekend?
• William (10/5): - It was convenient for travel and dining.
• Bilma (9/5): Superb -
• Mary (9/5): Superb -
• Dayna (10/5): - The touch light on the bathroom mirror did not work and the elevator was giving final destination noises. Still a great hotel. Breakfast was on point and so was the room. The construction and heavy traffic on university drive is bananas.
• Erika (7/5): Good -
• Marcela (6/5): - No one was at the front desk, we had to wait for her and she was not very interested in the other guest needs.
• Jennifer (10/5): We’ll be back! - The rooms were very clean and the beds were comfortable. The staff was helpful and very pleasant. Nothing.
• Nicholas (10/5): - The location was very close to shops and restaurants!
• Sandra (10/5): Exceptional -
• Stephen (6/5): - Reserved a room. Lady at front desk wasnt very friendly. Put me in a handicap room. Im clearly not handicapped
• Kathie (7/5): It was okay. I accomplished what I came to do. - Breakfast was okay. Location was best part. Traffic noise was terrible.
• Sue (9/5): Conveint & Quiet - Good, hot & fresh. Coffee lids would have been appreciated to transport upon departure. Coffee was good. Room seemed dark even with all lights on. Maybe a softer wall paint then the rust brown?
• Sabiha (3/5): Poor -
• Shannon (8/5): Good hotel - Good location, near 1 -35. Easy access to downtown Denton. Braums and Cracker Barrel are right by the hotel. Full breakfast that is tasty.

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