Victoria Hoi An Beach Resort & Spa
Location: Cua Dai Beach, Hoi An, Da Nang, Hoi An, VN
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa for the ultimate relaxation during your stay.
Recreational Delights
Enjoy a day at the private beach, outdoor tennis courts, and outdoor pool. Unwind in the arcade/game room or under the sun at the beach bar.
Delightful Dining and Entertainment
Savor meals at LAnnam Reastaurant, enjoy room service, and unwind at the beach bar, poolside bar, or one of the 3 bars/lounges.
With a stay at Victoria Hoi An Beach Resort & Spa in Hoi An, experience a blend of luxury and tranquility, just minutes away from Cua Dai Beach and An Bang Beach. Book now to elevate your beach resort getaway!
Important Information
- Pool access available from 6 AM to 10 PM.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Arcade/game room
- Electric car charging station
- Books
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Table tennis
- Karaoke
- Designated smoking area
- Concierge service
- Steam room
- Gift shops or newsstand
- Shopping on site
- Conference space
- Television in common areas
- Arcade/game room
- Library
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- On private beach
- Full-service spa
- Wedding services
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Free area shuttle
- Snack bar/deli
- Turkish bath/Hammam
- Playground on site
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Beach umbrellas
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Free buffet breakfast
- Train station drop-off (surcharge)
- Electric car charging station
- Books
- Banquet hall
Rooms Available
-
Superior Twin Room, Garden View
2 Large Twin Beds OR 1 Queen Bed
366-sq-foot room, furnished balcony with garden views
Layout - Separate sitting area
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
-
Superior Double Room, Garden View
1 Queen Bed
366-sq-foot room, furnished balcony with garden views
Layout - Separate sitting area
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Twin Room, Partial Sea View
2 Large Twin Beds
388-sq-foot room, furnished balcony with garden views
Layout - Separate sitting area
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
-
Superior Double Room, River View
1 Queen Bed
366-sq-foot room, furnished balcony with river views
Layout - Separate sitting area
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Double Room, Partial Sea View
1 Queen Bed
387-sq-foot room, furnished balcony with garden views
Layout - Separate sitting area
Entertainment - LCD television, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
-
Junior Suite Double Room, Ocean View
1 Queen Bed
570-sq-foot room, furnished balcony with ocean views
Layout - Bedroom and sitting area
Entertainment - LCD television, cable channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Separate sitting area
- Turndown service
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
-
Junior Suite Twin Room, Ocean View
2 Large Twin Beds OR 1 King Bed
570-sq-foot room, furnished balcony with ocean views
Layout - Separate sitting area
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
-
Superior Twin Room, River View
2 Large Twin Beds OR 1 Queen Bed
366-sq-foot room, furnished balcony with river views
Layout - Separate sitting area
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
-
Suite, Oceanfront
1 King Bed
678-sq-foot room, furnished balcony with ocean views
Layout - Bedroom, living room, and sitting area
Entertainment - LCD television, cable channels, and DVD player
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Separate sitting area
- Turndown service
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
Guest Reviews
- HEATHER (10/5): - Wonderful in every way! Very attentive staff. Beautiful facilities and location
- David (10/5): - Very nice stay would stay again
- Ebony (10/5): - Amazing stay, beautiful staff and service, place was fitting with the old style like Hoi an and very natural Thankyou
- Huda (10/5): - I like the attention to detail and the service and staff
- Alison (10/5): Wonderful short break! - I had a lovely stay and was extremely well looked after by the lovely, friendly team. I was upgraded to a sea-facing room which was very special! The food was great with a mix of Vietnamese and international cuisine. There was a small issue with the minibus collecting guests from Hoi An town - he did not communicate his presence, and I was unable to locate him! This was easily resolved by a cab ride. It did not spoil my fantastic stay there.
- Verified traveler (10/5): - Staff very friendly and polite. I loved my stay thankyou.
- Susan (8/5): - The Victoria is the best u will get at Cu Dai beach and it’s a favourite of ours after 4 stays over the years. However u need to measure expectation with reality ! Location is stunning but property is old and needs refurbished! The junior suites are still good but the property just lacks attention to detail ! The reception staff are ok .. security and pool staff amazing! Bar and restaurant staff lack enthusiasm. The manager was present but not really engaging or interested sadly! Having stayed in town at La siesta .. customer service is outstanding.. we were spoiled! As long as we go here expecting a good 3 star u will not be disappointed but it’s bu no means the 5 star luxury advertised ! It’s still got a soft spot for us and just willing it to become better at the the little details !
- Patricia (10/5): Relaxing - Excellent staff. Great breakfasts. Beautiful environment. Vrry relaxing place.
- Arrena (10/5): - The property had access to the beach, pool, and it was not far from Hoi An Old Town. We were able to do daily excursions conveniently. They are currently doing heavy construction to preserve the beach area off the coast in front of the hotel.
- Sanket (4/5): - Property was good, attached to beach but there was no vegetarian food options in room service menu and modified prepared meal by staff wasn't good. We were later told during check out that there was separate food menu for vegetarian, so I think this should be mentioned during check in. Also massage we took wasn't good.
- William (10/5): - Love the privacy aspect
- Louise (10/5): - This was our fourth stay at Victoria Spa Hoi An. Never disappointed! The only place we stay at when visiting Hoi An.
- Jerry (10/5): - Great location. On the Beach a big plus. Staff allways friendly & attentive, great pool & grounds
- malcolm (10/5): - Jimmy on reception was very helpful and really nice lady.
- Necim (10/5): - Excellent beach, clean Wiev from the room excellent
- Anthony William (10/5): - Lovely staff and pool area. Clean, quiet , good value.
- Becca (8/5): - Great to be by the beach and easy to get into town every day/evening. Staff all very helpful. Had a fantastic ocean suite - very spacious and right next to the beach with beautiful views. It has a lovely colonial feel, but could maybe do with a bit of a refurb. Pool doesn’t really have enough loungers but we were out most of the time, but the beach has loungers too, where there were not many people which was great. Would definitely stay again.
- David (10/5): Truly wonderful hotel in Hoi An. - Fantastic stay at a wonderful hotel. I hate to use such a cliche as charming but it’s the word that best describes the property. We had an oceanfront room - well worth the extra expense. Beautiful grounds, attentive staff, decent gym - we felt like we were well taken care of in every way. My wife loved the spa and the boutique at the front of the property. You have to walk down a ways to truly enjoy the beach but it was nice once you did. If you want to use the free bikes make sure you get the newer ones. Don’t settle for the old rusty ones.
- Lynda (10/5): - The stay at Victoria Hoi An Beach Resort and Spa was wonderful. The fscility was delightful and the staff cordial and helpful. The breakfast buffet was wonderful. I will definitely go back.
- Margaret (8/5): - View of the beach was pretty. Beach was not accessible from the hotel (rocks/no access ramp).
- Michael Earle (4/5): - Staff where helpful. Hotel run down . Restaurant was overpriced. And a compulsory payment and attendance required for Christmas and New years gala.
- Ayla (10/5): - Great pool, great breakfast, lovely staff, spacious room, quality gym. We only stayed there one day after a few days near Old Town, and although we had some rain the walk up to An Bang beach along the sand was nice (approx 3km). We also walked to dinner at a local restaurant called Mate's restaurant, which I also recommend for a quality fresh meal.
- Julia (10/5): Amazing hotel - Amazing resort! The staff were so friendly and professional. Service was top notch! The ocean view out of my room was priceless.
- Lorraine (10/5): - A very calming and relaxing resort to unwind and take a break . Staff very attentive and professional and friendly . Picture perfect beach and not busy . They also did Yoga on the beach and a good selection of tours to book . The shuttle bus was handy to go into Hoi an . Will definitely be going back for the 3rd time and also had a lovely pool .
- scott wallace (10/5): - Had junior suite every aspect of accommodation was perfect the resort the staff the food
- Lynda (10/5): Lovely Resort - We had a wonderful stay at the Victoria Hotel and Spa; great buffet breakfast; ultra helpful and friendly staff; wonderful swimming pool. We hope to return!
- Jungmin (10/5): - Calm and peaceful place. Swimming pool and gym are well maintained. Kind employees.
- Robert (8/5): - Nice hotel close to the busy part of town. Room was a good size and nice. View was very nice of ocean 4.5 stars.
- stuart (10/5): Excellent and very friendly. - Excellent stay. Location ideal with only a short taxi ride to get into the bustle of hoi an. Great pool and beach. Very friendly staff which meant we were well looked after.
- Ralph (8/5): - K
- Andrew (10/5): - Great hotel. From looks of surrounding properties this looks like the best. We were upgraded to Junior Suite and very much appreciated it. Reasonable costs within property for food and drinks. Transport to town Was easy and affordable. It’s the perfect distance from town
- a e (10/5): Perfect ocean front Hoi An Hotel - This hotel has been a go-to spot for us in Hoi An since 2007. Although the level of tourism is off, the management and staff continue to provide excellent service and support to the visitors. We look forward to seeing this facility back to the capacity levels of pre-covid years. This facility is a traditional oriental design and service delivery on the ocean with easy access to the old town in Hoi An. A serene retreat.
- Emma (10/5): - A welcoming hotel in a nice location away from the crowds and right by the sea. The rooms are lovely, we were given an upgrade to a deluxe garden view room which was spacious and comfortable and with a great sea view. There is an excellent selection at breakfast and the pool is nice, plenty of room to swim. But the best part of this hotel is the team that work there. Everyone gives their all to make sure that you have the best stay. It was my birthday on the stay and the breakfast team sang to me and gave me cake. Each evening the housekeeping team provide a wonderful legend and chocolates for your pillow. I loved the stories and have kept them all! Nothing is too much trouble for any of them, from the pool team to the reception. Would thoroughly recommend this hotel.
- Douglas (10/5): - Every thing was excellent. All staff exceeded expectations. Dream hotel. Will definitely stay again.
- Patricia (10/5): Slice of Paradise - Truly a pleasure to stay here. The room, the service, the food, the pool, swimming in the South China Sea, the white sand beach...it exceeded all expectations.
- Nicole (2/5): - I got food poisoning from breakfast and there were Geckos in my room. As a result, I decided to move to a different hotel for the last night. When I notified the hotel they were unconcerned and refused my request for a refund for the final night even though I didn’t stay there and they got me sick.
- Ryan (10/5): Best hotel in/near Hoi An - We booked a room with an ocean view. The room was very spacious. It had a wonderful outdoor garden shower. The waves from the ocean nearly crash up on to your doorstep. There's also a patio with chairs outside your room to enjoy a drink with your partner. The service was wonderful, and they have a currency exchange at the hotel.
- Melissa (10/5): - This was my third time at Victoria Hoi An. I love this hotel! The facilities and room are beautiful, the staff so friendly and helpful and the location is quiet. Just a short ride away from busy Hoi An.
- Charles (10/5): - 10/10
- Adrian (10/5): - Beautiful place highly recommended.
- Kevin (10/5): Definitely recommend this hotel - Lovely hotel right on the beach, the staff couldn't be more helpful. The rooms are great. The pool area doesn't look that big in photos but there are lots of sunbeds and there is also a private beach. There's also a free shuttle bus to the old town which is great to see.
- Alan (10/5): - All the staff at the hotel go the extra mile to ensure that you have a great stay. All are friendly and helpful and happy to provide advice and information on the local area and activities The hotel itself is spotless and all amenities are working as described. The pool was located adjacent to the beach so there was a fantastic cooling breeze blowing across - definitely needed in the recent 30C temperatures there Food at the hotel was great, including breakfast where there was plenty of choice of freshly prepared items, and dinner and lunch selected from the menu and all at very good prices. The hotel is about 3 miles, 5-10 mins outside of Hoi an old town but they run a free shuttle several times a day which was very handy. Having said that, the taxi fare is not the much anyway - around 10k VND=£3 The surrounding area has a number of restaurants where you can get cheap Vietnamese and western style food and there are a few shops and pharmacies for necessities I would definitely recommend Hoi An and the Victoria spa resort.
- Irina (10/5): Fantastic - Stayed for 4 nights with my son. Had amazing experience. Excellent service and wonderful medical support too. My 6 year old son had ear infection and it was so reassuring that hotel also has full time nurse on the promises who arranged a doctor visit for us.
- Alan (10/5): - Attention of staff to my every need.
- TRANG (10/5): - A Very nice, boutique resort, calm and beautiful sea view, easy access to Hoi An town, Room decor is excellent, bring a comfortable feeling. Will cone back definitely
- jade (10/5): - I can’t rate this property more for our stay in June! We stayed for 4 nights for our Honeymoon and it was absolutely lovely! The staff were so wonderful, provided us a free upgrade and had arranged a special treat for us in our room. The pool and surrounding areas were just beautiful. The resort was so calming and relaxing. Happy hour was an excellent addition for a few cocktails. As to be expected the beers are more expensive at the hotel than in town. But paying a little more to lay around the pool was worth it for us. The hotel offered a shuttle in and out of Ancient Town 3 times a day and even squeezed us on when one night we forgot to book. On check out, the called and Taxi and arranged a fixed price that was substantially cheaper than our Taxi there and as we left at 5am for a flight, they had arranged a breakfast bag for each of us as we were leaving before breakfast opened. I would happily stay again if we ever returned to Vietnam!! ☺️☺️☺️☺️☺️
- Toni (6/5): - Property tired compared to other resorts in area
- Verified traveler (10/5): - The Victoria Hotel was a calm and relaxing place for my family to get away from the city for a few days/nights.
- thierry (10/5): Excellent hotel to combine hoi an and beach - Great location on the beach . Just few minutes drive ( shuttle) from hoi an city. Large rooms a bit dated in term of decoration but hotel is spotless and service outstanding with friendly and attentive employee whether reception, restaurant, bar, spa , beach ....etc Great breakfast too. Don t miss the side car tour to discover hoi an surroundings differently . Will definitively come back here
- Verified traveler (10/5): - Great resort, beautiful grounds & friendly staff. The ocean view villa was nothing short of spectacular!! Loved our stay!!
- Soon (8/5): - Nice with lots of open space for fish pond.
- Laura (10/5): Amazing resort. - The resort is set in beautiful gardens right next to the sea with its own beach. The rooms are spacious, the pool overlooking the sea is so relaxing and mainly the employees are incredible. Nothing is too much for them to try to help, they all speak great English and are extremely friendly and helpful. I love this place and will definitely return.
- Verified traveler (10/5): - Very relaxing place . Maybe should add in free happy hour and tea snack for Suite people like Novetel hotel in Da Nang city. Shuttle bus should be every hour to Hoi An would be nice .
- Verified traveler (10/5): Beautiful hotel - We had an excellent holiday and stay at Victoria Hoi An. The hotel and grounds are beautiful and the staff excellent. We cannot wait to come back here.
- Wai Fong Iris (10/5): A lovely hotel with superb Sunday brunch - Not much to do when it's rainy, cloudy all the time, but still a very good hotel to stay. The Sunday brunch is a must!!!
- Verified traveler (10/5): - Thoroughly enjoyed our stay, staff were friendly and helpful. Our room was spacious, immaculate and comfortable. Breakfast was exceptional and a feast for the eye not to mention the stomach. The pool was a real highlight, visually it almost became one with the ocean. Would definitely stay here again.
- anna (10/5): Fabulous resort - We paid to upgrade our room to a suite which was fabulous. Staff incredible, remembered our names & were always smiling and helpful. Excellent buffet breakfast . Nice touch when sitting by pool they came round offering fruit kebabs. Dinner in restaurant was top notch although not many guests eating.
- Verified traveler (10/5): - High quality service, food and accommodation. A stunning environment and a wonderful place.
- Verified traveler (10/5): - Room was very comfortable. Staff were very friendly and helpful. Location was perfect. Breakfast was delicious.
- Verified traveler (10/5): - Very friendly and helpful staff. Good location. Peaceful.
- Verified traveler (2/5): Dont trust the Victoria - If you think tbey offer an airport ahuttle, they do not. Even if it comes with the green tick under amenities on the Hotels.com website. They do not. For a.hotel that is over 30 mins from the nearesr airport (and about 15 mins drive from the shopping mall of tourist tat that is downtown Hoi An - please don't believe the 'old town' naming that suggests history and culture as it is anything but) this is a major failing. Their attitude was dismissive and rude. Not what you would hope for at the premium rates they charge. The service is poor (eg. can you come down to collect your room service drinks as we are too busy to bring them to you ... When we had already waited 15 mins and there was no other guests around). The management invisible. The pool over-crowded. The cocktails watered down. The pork spring rolls made from shrimp (as we ran out of pork ... but chose not to tell you). The local tours crazily over priced. The thing with almost every hotel and excursion in Vietnam is that they over promise and under deliver. You could say they lie to lure you in. They probably call it marketing. it isn't. it is deception. And the Victoria showed absolutely no interest in addressing our concerns or ensuring our satisfaction. There are lots of other hotels in the area.it's your choice but i would not stay in the Victoria again.
- Verified traveler (10/5): - Nestled on the coast, with easy access by boat or by road to near by Hoi An, the hotel is comfortable, clean and has good facilities. Staff are charming and helpful - and organized a lovely candle lit dinner for my husband and me - really very special.
- Miles (10/5): - Large rooms. Staff is friendly, helped us with all trips into the city & allowed us to eat breakfast even when we arrived one minute prior to closing. Pool area is excellent, definitely the best pool/bar we experienced in Vietnam. “King bed” was just two doubles pushed together, which is common in Vietnam, but fairly uncomfortable.
- Verified traveler (10/5): - Absolutely fabulous! Would highly recommend this hotel - located on the beach, very reasonably priced, excellent staff. Have lived in Asia for 30 years and would rate it as one of my best holidays. Try the Spa - amazing facial. Will definitely be back.
- Laura (10/5): - My mum and I stayed for a long weekend and loved it so much we came back the weekend after. The resort is beautiful, the pool and beach are lovely and the staff are excellent. They are so friendly and helpful it really made the trip special. I will definitely be coming back to stay here.
- Verified traveler (10/5): Outstanding - Spent 4 days with our adult children. Something for everyone. Two never left the pool. Free shuttle into old Hoi An gave us plenty of time to explore. Rooms overlooked ocean with outdoor shower and covered porch. Drinks served at the pool bar were not great but great view made up for it. Kayaking with a guide to the early morning fish market was extraordinary. Be aware that walls between rooms is super thin.
- Verified traveler (10/5): - The staff are exceptional- so friendly and helpful. The location right on the waters edge is perfect. The rooms are spacious and the outdoor shower was an added bonus. Food and drinks are delicious. Fantastic breakfast.
- Verified traveler (10/5): - We had a fantastic stay st Victoria. Loved our little bungalow by the water. Quiet, roomy & has a fantastic outdoor shower. Friendly, helpful staff.
- Verified traveler (10/5): - Staffs were so kind.
- Verified traveler (10/5): - Very friendly and welcoming staff and nice setting by the sea and private beach. The sidecar tours are a unique and fun way of seeing the area.
- Nicholas (10/5): Stunning - one of the best - This is a stunning small resort and perfect for families of all ages and couples. The staff stand out, their drive to make a difference is phenomenal, I couldn’t be more grateful to them for everything they did for my family and me. The food is stand out, it’s delicious. You will pay hotel rates rather than local rates but it’s still cheap to anyone from western countries. Comfortable room with everything we needed. My daughter loved the two pools and the adults found the steps into the ocean great and also the private beach. Cannot rate highly enough, I hope I come back one day.
- Monica (10/5): Beautiful pool and food! - We had a lovely stay! Staff was super friendly and food amazing! I got an upgrade to the sea view room because of my birthday, which made a big difference!!! Wonderful room, rain shower, balcony, bathtub. This was a trip with 10 friends. The ones that stayed in the standard room enjoyed it, but one had a clogged toilet and the other one found a cockroach in her room. Spa was ok- a bit dated and not as clean as I expected. Loved the pool, view, food and friendly staff!
- Kerri (10/5): A slice of paradise in Hoi An - I had an amazing time with my friend at the Victoria Hoi An Beach Resort & Spa. The junior suite with ocean view was great. The pool and swimming in the ocean was amazing. Cocktails by the pool made for amazing holiday and the staff was so friendly and they all did a wonderful job to make our holiday. The proximity to hoi an old town was fantastic and regular free shuttles made it so easy to go to this great spot often. I highly recommend the cooking class trip organised by the hotel, loved it!!! Overall a great destination with gorgeous staff you made us feel welcomed and took great care of us.
- Jaewan (6/5): - It would be nicer if the room is cleaner.
- Verified traveler (10/5): - Beautiful location, fabulous rooms and wonderful staff.
- Verified traveler (10/5): - Had a fantastic stay staff very friendly and helpful. Breakfast choice was amazing. Had a massage which was also very good
- Verified traveler (8/5): - Having splurged to stay at this hotel we did have quite high expectations (comparative to England hotel prices) The rooms whilst of a good size and having an amazing view (we had sea view bungalow) are getting slightly outdated and need a bit of tlc, the private beach is a good size but there are no toilets - and the public ones that are there are vile. The entrance to the beach needs work it looks tatty and uninviting. It is very expensive for Vietnam. I was very shocked to see that on top of already high prices (200 dong for fries!) they then add service charge and another “tax” when checking to out The free bus is good but needs to run much more regular and later in peak seasons as you are 20 minutes away from the town. The turn down service was good and the rooms had tea and coffee making facilities. The breakfast buffet was fantastic and the pool is lovely.
- Peter (10/5): Excellent Resort Hotel - Perfect location for a quiet break. Within a comfortable 10 minute stroll of a few restaurants or catch the free shuttle into Hoi An town. Shuttle back or taxi for about 80,000 VND
- Verified traveler (10/5): - Great place, third time and seems like my home whenever I come to Hoi An
- Verified traveler (10/5): - Very friendly staff and helpful too. Breakfast buffet was lovey and so was the pool.
- Richard (10/5): - The breakfast was lovely and available from six to ten thirty! Good for early risers and late sleepers alike.
- Verified traveler (10/5): - Great location, excellent food and very helpful staff
- Verified traveler (10/5): Nice & comfort location, and helpful staffs - The private beach is not crowded and the beach beds are comfortable and well maintained. All the staffs are helpful and very kind. An bang beach is 5-10mins distance from this resort by taxi but personally I prefer the private beach. There are shuttle buses to Hoi an old town which is useful. Overall, it was very pleasant stay.
- PJ (10/5): - This resort is one that I have no hesitation in recommending. Everything was of superior quality!
- Verified traveler (10/5): - Location, staff and breakfast. Beautiful beach area
- Verified traveler (10/5): - Outstanding property which went the extra mile Food excellent and the staff absolutely outstanding
- Verified traveler (6/5): - Extremely loud and irritating music — 90s rock with irregular, haphazard beats and traditional Vietnamese drum performances also with irregular beats — played at the pool on most nights. It permeated my room such that I was unable to read or sleep. Although it stopped by 10pm, it was very irritating and not an ideal calm environment, particularly if jet lagged. I highly recommend to the hotel that they rethink their poolside entertainment to include calmer, quieter music.
- Verified traveler (10/5): - Lovely resort 15 minutes from town. Excellent and friendly staff. Nice location with pool and private beach. Very good breakfast buffet with wide variety of options. They have a free shuttle bus going to and from town centre. Would stay at this resort again.
- Verified traveler (10/5): - A beautiful, peaceful, and relaxing Resort. Our rooms faced the ocean, and there is a small private beach mere minutes from our room. The staff was sweet and accommodating, and the location was great.
- Richard (8/5): It I pressed with the humidity n Vieatnam - He best was the massage fantastic
- Verified traveler (10/5): - Beautiful property and wonderful staff. Upgraded to garden and ocean view room. Great breakfast.
- Verified traveler (10/5): - Beautiful hotel, great pool & beach. Large, well designed and clean rooms. Rich breakfast, very friendly staff. Only 12 min drive from mid Hoi An which is quiet but close enough.
- Verified traveler (8/5): - Its location - Its right on the ocean! The view reminds me of Hawaii! The pool is very large and looks out over the ocean. They also have a private beach area for guests. We enjoyed the delicious food, poolside, evening, and the breakfast buffet is out of this world. Finally, the staff will go above and beyond to help you with tours etc...
- Verified traveler (4/5): - When we arrived at Victoria Hoi An we were met by lovely staff . We were taken to our room which was an ocean room. It was in a lovely position but when we went in it smelt musty & in need of updating. The bathroom was very nice though. We had been travelling for 2 weeks so looked forward to totally unpacking but although there was wardrobe space, no drawers, no shelves & no bedside tables. We were disappointed. We were taken to see other rooms but with no storage we felt we would rather go elsewhere. The hotel just was not for us. The staff were all very good & we did get a reply from the manager to our email.
- Verified traveler (10/5): - Great location, staff friendly and helpful, food and entertainment was fantastic, shuttle bus and pushbikes made getting around easier.
- Sergio (10/5): - Very pretty property on the beach. It's not within walking distance of town but many taxi are available. Nice staff, good breakfast. Would stay again.
- jessica (10/5): A+++++ stay at Victoria Hoi An - My stay at Victoria Hoi An was great. The breakfast buffet was impressive and the rooms were spacious. The property has a beautiful pool and an exclusive beachfront with easy access. The resort also has a free round trip shuttle going many hours of the day to Hoi An old quarter. My only complaint is specifically against Hotels.com. I booked my reservation 3 days in advance of my trip and it was confirmed reserved + payment in full. When I got to the hotel, they had no record of my confirmation nor was my Hotels.com confirmation number valid in their system. This was really frustrating given I was traveling oversees with no international cellular phone plan so could not call the US toll free customer service line. Victoria Hoi An in good faith put me in a hotel room anyway while their reservations team worked on contacting Hotels.com. This would have been a disaster if the hotel was fully booked and my confirmation was not processed.
- David (8/5): - Food superb
- Verified traveler (10/5): - Lovely staff who were very helpful including the General manager who. Very scenic location. The hotel is very well equipped and also has a shuttle service to the centre
- Verified traveler (8/5): - Nice hotel and good staff. Worthwhile experience. Would go back.
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