Neighbourgood Newlands
Location: 10 Hemlock St, Cape Town, Western Cape, 7700, Cape Town, ZA
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Outdoor Pool and More
Take advantage of the outdoor pool and complimentary wireless internet access. The hotel also offers a communal kitchen for your convenience.
Dining Options
Indulge in meals at the on-site restaurant or grab snacks at the coffee shop. Don't miss out on the daily continental breakfast available for a fee.
Convenient Location
Situated in Cape Town (Newlands), the hotel is just a short drive away from Cape Town International Convention Centre and Kirstenbosch National Botanical Gardens.
Book your stay at Neighbourgood Newlands for a relaxing and convenient experience.
Important Information
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Policies
Check-in: 02:00 PM - anytime
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
- Breakfast available (surcharge)
- Television in common areas
- Smoke-free property
- Shared microwave
- Shared refrigerator
- Garage
Rooms Available
-
Standard Room
1 King Bed
215-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch Smart TV with digital channels and Netflix
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- No cribs (infant beds)
- Shared/communal kitchen access
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
-
Superior Room
1 King Bed
215-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch Smart TV with digital channels and Netflix
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Weekly housekeeping provided
- Shared/communal kitchen access
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
-
Deluxe Room
1 King Bed
215-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch Smart TV with digital channels and Netflix
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Weekly housekeeping provided
- Shared/communal kitchen access
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
Guest Reviews
- James (9/5): -
- Anna (10/5): Amazing Staff - The staff are incredibly helpful, especially at security and the front desk. They went out of their way to help me and my husband and we are so grateful.
- Abdul Aziz (10/5): -
- Himesh (7/5): - Great breakfast. However, took VERY LONG to get the breakfast. I arranged for an early check in (13:00) telephonically, which the hotel said was fine. I got there at 13:15 and the room was'nt ready. I was then told 13:45. At 13:50, they told me that they still needed another 10 minutes. Ordinarily I would not have minded waiting a bit longer, but I had pre-arranged the check in as I had a 14:30 meeting to get to. I was late for the meeting as a result of my delay at the hotel check in process.
- Lucie (8/5): -
- Grenville White (6/5): Great stay, with a few improvements can be even better. - Great location, friendly staff, easy check-in and check out. Modern design and cool culture for a hotel, not a stiff and boring place. Rooms have inter-leading doors for bigger groups, however these are not sound proofed, so when your neighbours are having a party at 3am, as mine did, you get woken up. Reception whatsapp dealt with the issue only the next day, so night two was a lot better. Would be great to add sound insulation to those doors. Unfortunately even through there are clear non-smoking signs everywhere, people still smoke in the rooms, so the rooms stink of smoke with a centralised ventilation system. House keeping need to report maintenance, my bathroom light switch was broken, so the bathroom light stayed on all the time.
- Mkhatshwa (7/5): -
- Prince (7/5): -
- shadley (10/5): -
- Wilson (9/5): Awesomeness - Warmth and proximity to shops and offices Nothing
- Makaita (9/5): - Spacious comfortable room Thin walls, my neighbour asked me to turn down the TV but I was watching a show on my phone, it was not that loud but my neighhbour could hear it.
- Shaun (9/5): Well worth the stay, excellent facilities and amazing staff. The rooms are comfortable and clean. - My go to stay in Cape Town, well priced, very comfortable and my home away from home.
- Kananelo (10/5): Best stay ever - Kanyisa & Sikho made my stay memorable I will definitely come back to enjoy your best facilities Staff is very friendly and helpful
- Debbie (9/5): Very friendly and helpful staff - Really good quality and ample portions
- Clarissa (8/5): - Staff at the e restaurant not very friendly
- NAIWUMBWE (9/5): - The front desk staff were very good and helpful. Always happy The monotonous rigid breakfast menu without a variety and no flexibility to change as we had booked bed and breakfast.
- Oormila (8/5): -
- Marena (9/5): Property just as advertised with friendly staff. - Perfect location for Two Oceans Marathon Nothing
- Durrad (10/5): -
- Nina (9/5): -
- Nicholas (10/5): - Good value for money, very clean and comfortable. Friendly staff.
- Nicholas (10/5): - Good value for money, very clean, friendly staff.
- Sibongile (7/5): -
- Aeysha (8/5): -
- CHRISTIANA A (8/5): Awesome place for vacation. Reasonable and affordable accomodation pricing - Clean facility. Very close by to shops. Friendly staff Better room lighting. The side lights not enough to make room bright
- Abdul (10/5): -
- Lorraine (9/5): - I liked the lighting in the toilet; it was nice and dim and did not hurt my eyes when I woke up in the morning to use it. I liked that they provided enough towels. The staff was nice and friendly. The room was clean and had a fresh scent. I appreciated the biscuits and the cold water from the fridge in the room. It would have been nice if the plugs had a Type-C charging port. The desk/counter was a bit unsteady, which made it slightly uncomfortable to use.
- Nicole (10/5): -
- Cynthia (7/5): -
- Hansrod (5/5): -
- Robyn (10/5): -
- Dereck (9/5): -
- Euan (7/5): - Good location and value
- Van (8/5): -
- Dorianne (10/5): Great value for money at an excellently managed hotel. - Value for Money in an excellently managed hotel. Booked at short notice at 9pm. The room provided all the necessities required for staying without a packed bag i.e shampoo, soap, tea/ coffee, a bar fridge ans a hairdryer. The USB plug connection was much needed. Bed was large and comfortable. Friendly, kind and efficient staff. Extra bonuses was the smart TV, air-con and small look-out balcony. The best part: The hotel restaurant and bakery. Large and lovely. Has a warm yet corporate feel. A great place to visit for business trips. Everything.
- Chiky (10/5): - "Hôtel très bien situé, à deux pas de Cavendish Square et du stade de Newlands. La chambre était spacieuse, calme et dotée d'une excellente connexion Wi-Fi (rare !). Le quartier est très sûr et verdoyant, ce qui change agréablement du centre-ville. Le personnel est d'une efficacité redoutable. Parfait pour allier travail et détente."
- Stephane (8/5): -
- Robin (8/5): -
- Susan (8/5): The happiest hotel staffers I have ever met. Lovely stay all round. - The thing I liked the most was the staff: nothing was too much trouble and they treated each other with friendliness and respect and a smile. I have never seen anything like it in a hotel. Was fabulous. Particularly wonderful were the two people at the Front Desk when I checked in - Nonto and Kanyisa. My original room was next to a room with some youngsters in it who were playing music at top volume and smoking weed. Nonto and Kanyisa sorted me out - accompanied me to a different room and explained that there would be no noise as they knew the guest in the adjoining room and she was quiet and came home late. I slept like a log - lovely bed - until the oomphoomphoomph started. For Breakfast I had a fresh Pain aux Chocolat and an excellent Americano and was very happy The yoga and pilates studio which have premises adjacent to the hotel reception, started playing extremely loud thumping music at 7am. There was no way to gain access to ask them to turn the noise down, as they lock the doors (which must be a fire hazard). Not sure what kind of yoga they are teaching using that music - but it sounded more like high impact aerobics or something along that line. I wasn't the only person who thought that - people commented to me in the breakfast room - and a man on the same floor as me (1st) who I met in the elevator, said he had gotten up early because of the din.
- Karen (7/5): Hotel in good location - The hotel is in good location for my needs, and the staff helpful and friendly . The rooms are not all soundproof and the way breakfast is served can improve. The quality of coffee and tea that is served with the breakfast is sub standard and was not ready at 07:00 as indicated . The service at the restaurant during breakfast was not good.
- Manon (8/5): -
- Enhle (10/5): -
- Marius (7/5): - I had a pleasant stay at the hotel. It has offered exactly what one would need from a business perspective. That said, thank you for accommodating the late checkout — it was greatly appreciated. However, I must note that the breakfast service did not meet expectations. I found the staff to be rather unprofessional and, at times, dismissive. Additionally, on Friday, when I attempted to work on my computer in the restaurant area, I was informed that this was not permitted. Had this been communicated in advance, I would have completely understood, but the way it was handled left me feeling quite unsettled.
- Sean (8/5): -
- Jasmine (10/5): -
- Jasmine (10/5): -
- Nicholas (10/5): - Friendly staff, room was nicely done and clean. I stay here often and always good.
- Anuell Ahmar (9/5): Fantastic short stay, great staff and amenities. Well done team. - Exceptional spaces, well maintained rooms. Keep it up. Invest in better irons (Experience is everything) - I will be back however.
- Kamo (9/5): -
- rahab (8/5): -
- Phendulwa (7/5): - Location
- Nina (10/5): -
- Tamsin (8/5): -
- Trin1 (8/5): -
- dira (7/5): -
- George (8/5): -
- Sidney (7/5): -
- Zoomy_Zoom (10/5): -
- Neo (10/5): -
- Linde (8/5): -
- Andries (10/5): -
- Natasha (8/5): -
- Nichelle (9/5): -
- Sinothando (7/5): -
- Du Plessis (10/5): -
- Harishkumar (8/5): - Location There was someone knocking my door.
- Nokwanda lancia (6/5): -
- Nokwanda lancia (7/5): The staff at reception and housekeeping were the best. Warm welcoming - Decent, some maintenance needed in the bathrooms WiFi was horrible
- Philip (9/5): -
- Ian (8/5): Great spot for a two night business trip. - Great value for money - the place is a great spot. The plug in my basin in my room was stuck so the basin didn’t drain.
- Lydia (10/5): -
- Phuti (5/5): -
- Itumeleng (7/5): -
- Itumeleng (7/5): - They lacked a bit with housekeeping.
- Tshepo (10/5): -
- Tshepo (10/5): - The facility was close to all resources I needed. The is a mall behind the facility, walking distance, could access restaurants of my choice as well. The staff was very friendly. Nothing truly speaking.
- Bulelwa Msengi (9/5): -
- Osman (10/5): Exuberance - The area is close to many shops I wanted a top room, was on second floor but it was all good
- Friedl (8/5): Enjoyable stay with friendly and accommodating staff. - It met all our expectations Nothing
- CG (8/5): - The walls are quite thin and there was some noise but other than that it was very comfortable, the receptionist was exceptional showing me all the facilities. The location was perfect for access to UCT.
- Moeneeba (9/5): - Kanyisa is amazing. Great people and service skills.
- VARSHA (8/5): -
- Matthew L (7/5): - Good breakfast. Friendly chill / work space on ground floor. House keeping very haphazard
- Sonet & Eugene Barnard (9/5): Well worth it, and an easy stay in the heart of Newlands! - Safe and easy to find with secure vehicle parking and modern feel... not much
- Sisa (10/5): Now I have a place to call home in Capetown. - It’s important to read the reviews before booking. Well I did, they were all true, like the receptionist Pumla she’s so sweet man. Like I was stranded and very exhausted from traveling. But she was so sweet and patient to assist me through the process. Man even the security so kind. South African people are humble that’s what makes them special. Oh the rooms are so modern , very luxurious for my liking. It fits my aesthetic style perfectly. Absolutely nothing. It was perfectly fine for my stay.
- Kosellan (10/5): -
- Conradie (10/5): -
- Lotter (8/5): Perfect for 1 night stay - Close to where I was going. Room was quite. TV non exsistance, now on streaming. No green tea available. One bottle small shower gel for 2 people. Very expensive for room only. Staff were very friendly. Parking a premium in front. People going to a pub restaurant across the road park there as it's free. Hotel guests have to look elsewhere. Remembered staying there when it was a Radisson Blu hotel.
- Gibson (10/5): Easy access to race, good facilities. - Good amenities, and location.
- Gibson (10/5): We had a great stay, the location had easy access to the race and all that we needed. Thank you. - Great location and easy access to the race. Property has all necessary amenities needed for a short stay.
- Terry (8/5): - Well located
- Karl (8/5): Real nice and comfortable. Cose to a lot of coffee shops and restaurants. - Clean and had everything we needed and was central to where we wanted to be Aircon in the room was not great but not a deal breaker
- Marius (10/5): - Great staff, clean, just awesome Nothing really
- Inakepina (8/5): - The Location of the hotel is excellent
- Jana (10/5): Exceeded all expectations - Perfect location
- Andrew Dietrich (9/5): Good Stay - The Hotel has maintained its standard over the years. Clean, friendly comfortable. Easy parking Very convenient for the two Oceans as right at the start Staff as always very helpful and friendly N/A
- Nontuthuzelo (9/5): I would stay here again - Location👌 Room above us was noisy: not sure where the sound was from a bed or what but it was quite disturbing.
- Shabbir Ahmed (10/5): -
- Elre (9/5): -
- Josua (8/5): - Location NA
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