Courtyard by Marriott Asheville Airport

Location: 360 Rockwood Road, Arden, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Board games/puzzles
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Delivered food - securely covered
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Swimming nearby
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Queen Room with Two Queen Beds - Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Sofa bed
  • Hearing accessible

• King Suite with Sofa Bed

  Max Occupancy: 3 (3 Adults)

• Suite, Multiple Beds

  2 Queen Beds and 1 Double Sofa Bed

  500 sq feet

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping

  Accessibility - Low-height electrical outlets in bathroom

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Transfer shower
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Hand-held showerhead
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Accessible bathtub
  • Lever door handles
  • Change of bed sheets (on request)
  • Desk chair

• King Suite with Sofa Bed

  This suite features mountain views and a sofa bed. A microwave, refrigerator, and coffee machine are included.

  Max Occupancy: 3 (3 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Coffee machine
  • Toilet paper
  • Sofa bed

• King Room - Mountain View

  This room features mountain views. A microwave, refrigerator, and coffee machine are included.

  Max Occupancy: 3 (3 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Coffee machine
  • Toilet paper

• Queen Room with Two Queen Beds - Mountain View

  This room features mountain views. A microwave, refrigerator, and coffee machine are included.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Coffee machine
  • Toilet paper

• Queen Suite with Two Queen Beds and Sofa Bed

  The air-conditioned suite has 1 bedroom and 1 bathroom with a hairdryer. The suite is furnished with a desk and a seating area. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Sofa bed

• Queen Room with Two Queen Beds - Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Sofa bed
  • Hearing accessible

• King Room with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Adapted bath
  • Hearing accessible

• King Room with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  Max Occupancy: 3 (3 Adults)

  • Adapted bath
  • Hearing accessible

• King Room with Sofa Bed

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• King Room with Roll-In Shower - Mobility Access/Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hearing accessible

• Queen Room with Two Queen Beds

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• Queen Room with Two Queen Beds - Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• King Suite with Bathtub and Sofa Bed - Mobility Access/Hearing Accessible

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• Queen Suite with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

Guest Reviews

• Devin (9/5): -
• Evans (8/5): Perfectly acceptable. - Clean room, nice bed. Sure could use some nice amenities in the washroom. Lotion, etc
• Daniela (9/5): - Cleanliness was great. The room was very nice and it smeled good too. Include a freee continenetal breakfast in the price.
• Richard (9/5): - Outside lights shining in room.
• AdrianW3238 (10/5): Five star Courtyard - One of the nicest and well kept Courtyard properties I’ve stayed at. All of the amenities and optimally located close to airport. Safe parking structure underneath the building (it’s underutilized, come on folks… do you really want to park in the sun?) Large comfortable rooms and bistro downstairs for a quick bite. I give this Courtyard five stars!!
• Jordan (9/5): - Clean, smell good
• Kerri (10/5): Great location, beautiful view! Excellent staff! -
• James W (6/5): -
• williamcA6613AG (10/5): Clean, modern Courtyard - Very friendly staff. Even with renovations going on the place was extremely clean. Our room was fresh and modern. This is the first Courtyard we’ve stayed at that didn’t have the old blue curved couch. We’ll be staying at this Courtyard again next weekend.
• Marsha (10/5): Convenient, comfortable and central to rest - Clean and convenient. Friendly staff. They were doing construction but that is good in the long run.
• Dominique (10/5): -
• N13FOdonh (10/5): Comfy Beds and Amazing Bistro - Even while undergoing a remodel the staff was kind and compassionate. The Bistro is amazing, the food is high quality and has healthy, as well as delicious options and snacks. The difference is made by the staff, however. Alicia and Charlene are THE REASON I STAY at Asheville Airport location! I look forward to their smiles and attention to detail. Alicia is always “amazing” every morning. Charlene makes sure that the food is perfect and you have everything you need! You have options near by, don’t miss this one.
• N7117EYjonathanv (10/5): Dynamic duo at a nice clean hotel - Nice Hotel stayed during renovations but Alicia and Charlene are always so friendly and welcoming.. a perfect duo.. I always look forward to seeing them.
• GrandTour567131 (10/5): FABULOUS - Clean property. Friendly check-in. We loved the Mountain View and seeing planes depart and land. Convenient location.
• Henson (8/5): -
• Bruce (10/5): Wonderful! - Very friendly staff. Most pleasant hotel stay I have had. Not a thing to say here!
• Tracy (10/5): -
• Milagro F (10/5): -
• Nicholas (9/5): Very pleasant trouble free stay - Location was very convenient, breakfast was very good. Very clean, all staff were very friendly. Would definitely stay there again. Nothing
• Mitchel (9/5): - Did not eat breakfast
• Maria Del Carmen (10/5): - El cuarto era muy limpio y comodo ....
• Kathleen (10/5): -
• Detlef (6/5): - Location, very noisy. Building under renovation.
• Cristy Disla (10/5): -
• Jennifer (10/5): Pleasant experience - loved our room and really enjoyed checking in and chatting with the nice man a - Pleasant experience - loved our room and really enjoyed checking in and chatting with the nice man at the front desk (Gabriel I think?) really clean and my daughter and I enjoyed watching the airplanes come in and out across from the room!! Nothing!
• William (8/5): -
• Maegan (10/5): Great stay! - Amenities and friendly staff
• TravelDiva001 (10/5): 10/10 would absolutely recommend and stay again - Beautiful property, exceptionally clean, very welcoming and helpful staff. We were upgraded to a lovely suite which was comfortable and quiet. Great sleep, wonderful shower with nice bath products and thirsty towels. We had breakfast at the restaurant both mornings. Very good and cooked to order. The restaurant staff were both very friendly and accommodating. This hotel is located close to shopping and other restaurants including Cracker Barrel. We would stay here again.
• Allison (10/5): -
• Michael (8/5): - Everything was great. Nothing
• NorthStar620450 (10/5): Definitely Recommend - Friendly, courteous staff. Clean rooms. Great location. Love the view of the airport! Would definitely recommend when traveling for work or leisure.
• Denise (6/5): - Centrally located The coffee shop/ bar was extremely expensive. 30.00 for 2 glasses of wine. No complimentary nuts or anything.
• Henry (9/5): Sweet - Clean, nice, close to airport..
• Nguyen (8/5): -
• Pamela (10/5): Great - Clean nice room. Lobby was exceptional No one working front desk upon check in. Employee complained about employee who should have been at front desk desk. Employee who checked me in did not know what he was doing. 2. Why do couples need to eat breakfast at the same time? My husband ate early while I dressed and I had to pay for my meal even though I already paid for room breakfast included.
• Burgess (8/5): -
• Joanna (8/5): Super convenient if flying in/out of AVL. Comfortable and very clean - This location was perfect for a night's stay before having to catch a very early flight. It's a quick 4 minutes from the airport. We left too early to take advantage of the breakfast but the staff were friendly and the room was clean and very comfortable. Having the Cracker Barrel right next door to walk to for a quick dinner without having to get back in the car and drive somewhere made our stay even better.
• 169aymanh (10/5): Great Marriott Courtyard in Asheville - Extremely convenient spot in Asheville. I always appreciate a clean hotel and friendly service. Highly recommended!
• thomas h (10/5): - Got in late and lady , i wish i took her name was awsome.
• Janet (4/5): - We are used to staying at Hilton‘s and Hampton Inn. Our stay at Courtyard Marriott was disappointing. To begin with, we were given the keys to a room that had not yet been cleaned. So we had to go down and get a new key in go to a different room. I had tried to do the key online, but the woman behind the desk, said that doesn’t work most of the time. We are used to a free breakfast and at least free coffee on site. Most other issues were rather small, but they accumulated, such as only two tissues in the Kleenex box,……
• Jon (6/5): - Right on the highway, no sleep because of truck noise all night Also, cheapest T/P available
• Michael (10/5): - Loved the airport shuttle. Also so convenient being able to walk to Cracker Barrel next door.
• g0thamite (10/5): Excellent overnight stay - Friendly staff, clean room and comfortable bed. Excellent facility! Definitely recommend. You will not be disappointed.
• 768danac (8/5): Great for catching morning AVL flight - Shuttle service to airport very good but need to book it at front desk when checking in. Robert very nice as well as the maintenance man who subbed driving the shuttle as regular driver out from an accident. If you want a quiet room ask for opposite from airport. Lovely cooked breakfast served by friendly staff.
• Eric (10/5): - Very nice
• Justin (10/5): -
• mary (10/5): -
• Wendolyn (10/5): - Great location very close to asheville airport. Clean big rooms.
• Jessica (8/5): - Loved our overall stay. However, the pool isn’t heated and is freezing! Was hoping we could all enjoy it more.
• Diane (10/5): -
• Vaden (10/5): Great Stay - Short stay but comfortable
• David (10/5): - Location, location, good clean hotel and friendly people
• Jeremy (10/5): Excellent staff and location with spacious rooms and excellent views - The property was right next to the airport. The staff was very helpful and kind and switched our room to one where our son could watch airplanes take off and land from our window. The room was very spacious and had a great mountain view as well. The bathroom didn’t have an exhaust fan and a shower wand would have been extremely helpful for childcare. The breakfast area was very nice but the menu layout and ordering process was confusing first thing in the morning.
• Siddharth (10/5): - Nice, clean and quiet. Only took a quick breakfast meal.
• TW8942 (8/5): Great Hotel! Please get rid of the air freshner🙏 - The hotel and staff are great at this Courtyard. We almost always stay at Marriots. My only compliant with Marriots are the air freshners. They are all way too strong. It makes me nauseous and gives me a headache every time I walk into their lobbies.
• ocriley (10/5): Good location, good value - I visit Asheville often for work and always stay at this location. Rooms are good, staff is friendly, and breakfast at the bistro always gets the day off to a good start.
• Resort810373 (10/5): Great last minute experience!! - Our flight was canceled and we stayed for just one night at this property.. The room was great and the staff was truly so amazing. Megan, the manager was outstanding and we had the benefit of the shuttle for the five minute airport ride to go back-and-forth several times. we’ve stayed at much more expensive properties with much less kind service! Kudos to the entire team here.
• Teresa (10/5): Quick trip - Check in hostess was very friendly and informative. Hotel nice and clean. N/A
• Cruiser61600362371 (8/5): Nice hotel but watch your bar bill. - I would give 5 stars for our stay but I'm only giving 4. The room was clean and comfortable, the bed was not too hard or soft but definitely comfortable to sleep on. Front desk service was excellent. My only complaint was the bar. My husband is a platinum level Bonvoy Mariott member. He stays at these hotels across the country. He knows how things work. We stopped for a mightcap at the bar here and he ordered 2 Mariott old fashion cocktails with Woodford instead of the recipe called for Members Mark. We ordered a second round to go up to the room and when he was presented the bill we were charged for 8 Old Fashioned. He questioned this and the bartender said that this is how it is in the system and he had to charge us fir the Makers Mark and Woodford because we upgraded the booze. My husband pushed back that we only had a total of 4 drinks not 8 and he was being double charged. The bartender said he had to do it this way because of the system or he would get in trouble. I told him we would speak to the manager on his behalf and he then told us he would take care of this himself. We walked away feeling terrible about this and stopped at the front desk to tell the attendants to let us know how wer could talk to the manager about this because we don't want anyone getting in trouble for us. They then told us the bartender ear is the manager....yes, THE MANAGER. My husband did not want to push the issue but was mad. I'm furious about it and this should be addressed. My husband has ordered upgraded drinks and then found out the cost was a $5 or $10 unchanged and had no issue but being charged twice as much for a bourbon that is on the same scale is obscene. If this was indeed a computer system issue it needs to be addressed. If this manager is cheating unsuspecting customers that needs to be addressed. Other than that, it's a very nice hotel.just keep tabs on your bar bill.
• Steven (10/5): We would definitely pick Courtyard by Marriott again! - Everything was great Nothing
• Sellers (9/5): -
• Brian (10/5): Great Stay - Awesome Hotel Great location to airport plus walking distance to restaurants Will return
• Dan (10/5): -
• Richard (10/5): Exceptional -
• Tracie (10/5): I highly recommend - The room was very clean and quiet. The bed was very comfortable and the staff were very friendly. I highly recommend!
• Marisa (10/5): - Well situated. Staff was helpful!
• Iris (8/5): Very good -
• David (10/5): - Very nice place to stay, I give it a 5 out of 5
• Lois (10/5): - Easy check in and close to airport.
• Tynicia (8/5): - The tub could have been cleaned better
• Ever De Jesus (10/5): - Nice
• Michael (10/5): - Have stayed here many times. Consistently a good room for a good price.
• ioana (2/5): - We just checked in about 30 minutes ago, and unfortunately, the experience has been underwhelming. When we arrived, there was no one at the front desk for about 5–6 minutes. Once someone finally showed up, she seemed irritated that we were even there. Another staff member later arrived and helped two other guests check in before we were even assisted. The room itself is very outdated and has a strong musty smell. Thankfully, we’re only here for one night—we arrived around 10 p.m. and are leaving early in the morning to drop our boys off at camp. But honestly, I’m surprised by the positive reviews this place has received. This has not been a great experience for us.
• Tammie (10/5): Exceptional - It was great Nothing liked everything
• Lynann (7/5): Good -
• Glen (8/5): - Overall was great. I would ask for non-highway/airport side room next time. Didnt hear any planes but trucks and motorcycles passing were occasionally loud.
• Debra (10/5): We had a very nice time - Your check in person was great and had a wonderful personality It was perfect
• Danielle (10/5): - The hotel is lovely. Very clean, safe area, great staff. I would definitely stay here again!
• KEADSM (10/5): Good night’s sleep and airport shuttle service. - We checked in after midnight on a long day of travel. The front desk clerk was very friendly and quickly checked us it. Our King room was very clean and comfortable. The bed was very comfortable and the bedding was premium. We were provided with a shuttle to the airport the next morning.
• Benjamin (10/5): Exceptional -
• James (10/5): - Pleasant stay but there’s no continental breakfast, only half of the tv remote buttons worked and according to the wife the toilet paper was very cheap and rough. The staff was friendly and the facility is very clean but I wouldn’t want to stay more than the one night we did.
• 346Betsy (10/5): So Polite - The receptionist was not only polite and friendly but also offered me advice on traveling around Arden. The room was spotless. I even got a little treat bag upon check in. The airport shuttle was timely, clean and the driver very nice-what more could I ask for!
• cindytE8165KX (10/5): Bistro ROCKS! - The breakfast was stunning! And so delicious! Alicia and Charlene rock that BISTRO! Check out the breakfast that did NOT DISAPPOINT! One of the best I’ve ever had! And the girls were super kind and Friendly! I will definitely stay here on my next visit!!
• landisk2025 (10/5): Amazing hotel - From the moment I arrived, the experience exceeded expectations. The check-in process was seamless, and the staff couldn’t have been more welcoming—genuinely friendly, not just “hospitality smile” friendly. My room was spotless and well-appointed, with just the right balance of comfort and modern design. The bed felt like sleeping on a cloud, and I’m still dreaming about the water pressure in that shower—perfection.
• Thomas (10/5): - We had a great stay. The roads are still not the best in the area, but the hotel was fantastic.
• RAJESH (8/5): - Good
• S8722SWchrisv (2/5): Stay at another airport hotel - Flight arrived at 11:30 pm, and was not able to find a shuttle to the hotel. Called the hotel repeatedly and no one answered. Finally took a taxi to the hotel which cost $25. Got to the hotel and it was locked with no one working the front desk. Held down the doorbell button for 12 minutes until someone finally showed up to open the door and check me in.
• Mitzi (2/5): Complete power failure and we left - The power went out while we were at a wedding in Asheville. When we returned to the hotel we had to check out and go somewhere else. We still have not received our refund for the night we did not stay. My card was charged.
• joseph (10/5): - we stayed at 3 properties this trip, Holiday Inn Knoxville, Hampton Inn and Suites Nashville and Courtyard by Marriot and Hands down this was the best hotel. extremely close to Cracker Barrel which was a plus and the shower was so good, my wife took a picture of the showerhead and now I have to buy one.
• Lincoln (10/5): - Travelling solo dor business, stayed 2 nights. Had what I needed. Would definitely stay here again
• Meagan (10/5): - Absolute great stay if leaving from airport!
• 877julietteh (10/5): Great front desk personnel - We had a wonderful stay at the Courtyard Marriott Asheville Airport! This is a great hotel, with very nice clean and comfortable rooms! Wonderful greeting from Nicoya who was working the front desk! She was very friendly, attentive, and answered any questions we had! It always makes a stay so much more enjoyable with such friendly staff!
• Wade (10/5): Exceptional - The hotel was clean and smelled fresh. The staff was friendly. It was great.
• Y754JQlaurah (10/5): Great Hotel Stay! - Such kind and helpful staff, super clean, really nice room. Ashley kindly picked me up from the airport and they were able to do early check in. The room and bathroom were spotless and had everything I needed. Any questions I had were answered and the hotel is super convenient to the interstate, airport, and other stores and restaurants. Highly recommend!
• richarddC2479KV (10/5): Best manager, staff and cleaning crew ive ever seen - The new manager is awesome. Whatever she’s being paid isn’t enough. Went well beyond to help with our business trip. We stay in lots of hotels throughout the year, all across the United States. This hotel and staff and manager are the best I’ve ever encountered.
• Q2345VRlukes (10/5): The best! - We do a lot of travel but this is by far the best customer service we have ever experienced, we flew into the local airport and got picked up by the shuttle, lots of restaurants right next to the hotel. Just wonderful place. Only place we will stay in Asheville from here on!
• Ashanti (6/5): - Housekeeping doesn’t do a great job at cleaning the rooms.
• Jacquelyn (10/5): - Beautiful hotel. We enjoyed our stay, very friendly helpful staff. Lots of wall damage from carts
• bethanddavidg2024 (10/5): Ashley is the epitome of GREAT customer service - Ashley, the AGM was FABULOUS!!! From the first night of our stay when we asked for a good place for pizza, she recommended Angelo’s (only 8 min away) for great New York style pizza. Boy, she hit it out of the park. The next day we had issues with our tv. She came up, sent a service tech and even came in and changed out the tv. (Only after offering to get us to a nicer room but we were comfortable in our room). She is personable and determined to make our stay great!! Thanks, Ashley, you made our stay GREAT!!
• Gretchen (10/5): - Will use again

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