Chaloklum Bay Resort

Location: 68/1 Moo 7, Chaloklum, Ko Pha-ngan, Surat Thani, 84280, Ko Pha-ngan, TH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 AM - anytime

Check-out: 11:00 AM

Instructions: This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Free breakfast
• Area shuttle (surcharge)
• Terrace
• Garden
• Luggage storage
• Picnic area
• Supervised childcare/activities
• Free breakfast
• Safe-deposit box at front desk
• Front desk (limited hours)
• Tours/ticket assistance
• Area shuttle (surcharge)
• Ferry terminal shuttle (surcharge)
• Playground on site
• Scooter/moped rentals on site
• Free self parking
• Beach umbrellas
• Beach sun loungers
• Beach towels
• Children's club (surcharge)

Rooms Available

• Standard Bungalow

  1 Double Bed and 1 Twin Bed

  Balcony/patio with garden views

  
  

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Food & Drink - Free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds

• Honeymoon Suite

  1 Double Bed

  Balcony/patio with sea views

  
  

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and free bottled water

  Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and towels

  Practical - Desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • Smoking and Non-Smoking

• Superior Seaview

  1 Double Bed

  Balcony/patio with beach views

  
  

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and free bottled water

  Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and towels

  Practical - Desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • Smoking and Non-Smoking

• Family Bungalow, 2 Bedrooms

  1 Double Bed and 2 Twin Beds

  Balcony/patio with beach views

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and free bottled water

  Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and towels

  Practical - Desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • Smoking and Non-Smoking

• Garden Villa

  1 Double Bed OR 2 Twin Beds

  Balcony/patio with garden views

  
  

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • Smoking and Non-Smoking

• Pool Villa

  1 Double Bed and 1 Twin Bed

  Balcony/patio with pool views

  
  

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • Smoking and Non-Smoking

Guest Reviews

• ratthana123 (10/5): Nice beach - Nice beach font the resort very relaxing pool price is not expensive little bit far away from the center but very good for relaxing time ... i think it’s good for people who don’t like big city ..and looking for relaxing
• jowelf2020 (10/5): Nice resort - Nice resort the owner is very nice .. very good for family and private beautiful beach i would come back again just little bit far from the center anyway they are everything around there .. so dont worry
• cgamestr (10/5): Beautiful place - Comfortable and beautiful ... so cosy i really like the beach here its so private and the pool in front the beach its very nice for taking picture the price is good its not expensive see you next time pi ta thank you for everything
• an0nds (8/5): great - staff are super friendly & very helpful. this place is stunning. The pool and the beach are about 60meters apart, the beach is the back yard to this property. rooms are clean,spacious and neat. I cant complain about a thing. if you going to …
• tommymP8863JT (10/5): Chilling - It was very nice at the day .. so windy and quiet..feel like i have my own private beach in font of my bungalows perfect place for escaped..price was ok .if you come in koh phangan i think this is one of good resort in phangan for relaxing
• vantharas (8/5): Great then expect - I cant believe they are so many bad review here but it was great .. nice place not so nice location little bit far from the center but if you can drive with motorbike.. I think it will not be a proble anyway just was a good experience
• 141phyop (10/5): Its not that bad as you think - I went there by accident i met the owner and she was so kind and then i decided to stay there for couple nice the pace worst the money and the view is amazing its very chilling i asked the owner about reviews she said.. many years ago no one took care good here but now i will take care here very good
• markscilley (2/5): Danger! Health hazard - I normally consult Tripadvisor before booking, but this time I was driving past and the resort looked great from the outside. I was delighted that they offered me a bungalow on the beach. The price seemed expensive, but I recently retired and having a beach house would be a special time for me. I admit it was my mistake for not checking everything in the room, I paid dearly for this oversight. The resort and its rooms are not cleaned properly or maintained at all. Okay so the floor was old but clean, you could take your shoes off. On closer inspection I found dirt, many dead insects on the window sills, dirty windows, discolored bathroom furniture. No big deal here, I can clean it myself as I paid half my holiday budget to stay here. The main thing is that the air conditioners are very old and never serviced, in my room it was pumping warm air into a very hot room. I had a vision that my happy retirement would end early if I catch Legionnaires disease or something worse. Anyway it was impossible to stay in my room. The manager offered me another room for the night, similar problems there, I forfeit a nights sleep. I had no choice but to leave the next day. The manager Ta was adamant that my rental contract was binding and there would be no refund. So I left this resort after one sleepless night with only my holiday money to find somewhere safe and clean to stay. The tourist police in Thong Sala appeared interested in my case and they kindly accompanied me to see the hotel manager. After some conversation with her, I don’t understand Thai, but they said I could compromise with the hotel, I think meaning some or a little money back. I declined to deal on this, I would regret that later as I will get nothing. Anyway I continue complaining to all relevant authorities, let’s hope someone in this beautiful country will be sympathetic to my situation, apparently there are many more unhappy customers, many who felt cheated but did not use Tripadvisor to report. I have made reports to the following organisations: Thailand tourist authority Thailand tourism complaints hotline My country’s embassy in Bangkok Thailand department of public health. I hope this information will save other people from holiday disaster. I would also like to hear from anyone else with a similar experience. Happy holiday somewhere else.
• mrmakko (2/5): Good place with terrible management - You can stay here for couple of days while you searching some another home, but no more. Place have many problems with water, AC, security. We have plans to rent the house here for 5 months but escaped after a week. And then we have problems to get money back.
• Raimund (6/5): könnte besser sein - Angenehme und ruhige Anlage, jedoch ohne Strand. Man kann zwar über ganz kleine Sandabschnitte ins Wasser, das ist aber nur knietief. Ansonsten gibt es nur Felsen als Kai gebaut um das Areal zu schützen. Es gab keine Zimmerreinigung, das Frühstück kann man sich klemmen und es gab auch kein gratis Mineralwasser, obwohl angegeben. Insgesamt sind die Bungalows alt, nie instand gesetzt und somit viel zu teuer für Thailand.
• Tinafactor (8/5): Away from the hustle and bustle - As the name suggests, this resort is right on the beach. The best part about this place is that it is widespread and one can enjoy peace and silence all through ones stay. A few families have taken the garden bungalows on rent and have been here for months. Water near the resort isn't deep and no strong currents , hence safe for children to swim. The resort also has a very inviting pool. Overall a good place for couples, families and anyone seeking solitude.
• chriso (4/5): false advertising - I paid for the honeymoon suite, but when we got there we were told the aircon had broken. We were put in a lesser room with no discount. The pool didn't look clean. The tv didn't work properly and there were no English speaking channels. The beach was nice and was very sheltered- good for a young family. You are definitely paying for the location and not the run down resort.
• 609rolandv (4/5): Four Star Price for Two Star Offering - The only thing going for this place is the location right on the beach. I guess, great for children, as the water level into the bay is very low. Anyway, major bug bears are, no wifi in bungalows, rooms only get cleaned on request, and I didn't get a sheet change in a whole week. Not a single door opening working properly. Front door jams, bathroom door jams, cupboard doors not working. Crappy old square TV with one English movie channel from Macau, with a bit of Chinese thrown in about local Macau happenings if that rings your bell. If I wouldn't have paid for a week in advance I would have left after one night for sure. Still regretting what I paid, thinking how much nicer it could have been elsewhere for that amount of money. Stay away !
• comeflywithmeFlorida (6/5): Nice for the price we paid but not a baht more! - After a week at Watanna Resort we decided to extend our stay but unfortunately they were book on a few days that we wanted so we went next door to this resort. After some negotiations I managed to get a large AC room with TV, fridge, hot water ..no water view but hey, I only spent 1000 Baht per night which is way less than the posted price. The room is great and the resort has a nice pool overlooking the beach. As far as the service goes it is restrained at best. The GM is semi efficient when she is there and the staff acts as if it is a chore to answer any request. It was necessary for us to ask to have our room cleaned everyday and that usually took all of 5 minutes. We had to ask for clean towels and toilet paper. When the beds were made only the sheets were on the bed....the blanket was thrown in a heap on the floor. There is a restaurant on sight that NO ONE goes to because the prices are about double ever place else. Their price for rice is anywhere between 21/2 times the going price to 5 time the going price. Perhaps if they reviewed their prices they may do a bit more business.We stayed for two weeks and because of the price we paid I am not complaining but if I had paid full price I would be screaming at the top of my lungs. Note: For good food at mainland prices stop in at Mr. F's Food....a small shack about 200 meters from entrance. They serve Issan food....roast chicken, roast pork and the usual suspects. Cheap and good!!
• Verified traveler (6/5): Smelly - The bathroom smelled like a public toilet which made the whole room stink. Located on a public beach
• Verified traveler (8/5): Chill out location - Lovely place to relax.
• Guest (2/5): Absolute Garbage - I should have read the TripAdvisor reviews on this place beforehand! Anyway, I chose this place based on them having TV. Most of the hotels along this stretch of beach do not have TV. What a joke! One english language station- the religious channel "The Word". The pool is filthy- unfiltered, untreated with palm tree leaves decaying in the bottom. The pool is used for scuba training and the water is cloudy, nearly green. Absolute garbage. At 8 pm the lights on the grounds are turned off- pitch black outside, I needed to use a flashlight to get from the parking area to the bungalow. The "restaraunt" is garbage and closed at 8 pm. The water coming from the bathroom sink is brown and there is barely enough water pressure from the shower head to rinse off. The aircon works..woohoo. The beach looks nice, but the water is knee deep for the first 200 feet. This place is a huge disappointment and most definitely a schamm. I do NOT recommend it. Don't be fooled into the "special discount rate" as I was.
• Nicole (8/5): Most beautiful backyard of a beach... - staff are super friendly & very helpful. this place is stunning. The pool and the beach are about 60meters apart, the beach is the back yard to this property. rooms are clean,spacious and neat. I cant complain about a thing. if you going to the full moon party ...its a terribly far drive by scooter, its just far... great for a relaxing stay and a hide out.
• HarrietPhilippa (2/5): Check your bungalow windows are locked!! - The hotel and pool looked very welcoming and nice, right next to the beach in a relaxing area. However, we stayed in a bungalow and were robbed the first night as the windows were not locked yet the curtains were closed tight so we never thought to check. After explaining this to the members of staff, we had a lack of understanding, they clearly assumed we were accusing them of theft which was not the case. The next four days we received no room service, no fresh towels, no toilet paper - we had to collect all of this ourselves. We were tempted to leave, however, with the lack of funds following the theft we had no choice but to stay for the 4 remaining days. A shame as the location and pool was very nice.
• C9721MWpaulv (2/5): Scammers first class. - I could write a whole story about what happened to us but listen to this: STAY AWAY FROM THIS PLACE AND THE PEOPLE. They have only one thing in mind and that's your money! The rooms are very dirty and the furniture is broken. The pool is dirty and the manager and front desk lady are............. Believe me if I think that the positive reaction you read here are part of the scam. Don't go there stay away.
• bhookhadtraveller (2/5): Scamsters - My husband and I had planned to go to Koh Phangan for the new year's full moon party during our honeymoon and we had booked and paid the peak season price for this hotel in advance in September to avoid the last minute rush. However, when we reached the hotel, the lady at the reception said that she had given away our room and that there were no other rooms available. She offered to accommodate us to another resort nearby and the room we got there was no better than a servant's quarter. With no air conditioning, hot water or even a flush in the toilet, the peak season price that we had paid for our room at Chaloklum Bay Resort was clearly stolen by the owners. Stay away from these thieves.
• 53craigh (2/5): Scammers - Stay well clear - I would like to review this hotel, but it seems we too have been the victim of a scam by this hotel as another reviewer has already said. We booked our room through a very reputable website and paid in advance. When we arrived at the hotel, the rude receptionist (she really is, everyone on here seems to agree on that) told us that our booking was confirmed and that all as we had to do was jump into the hotel car to be driven there. Being a bit niave we jumped into the car and were promptly driven out of the resort and into another resort. It turned out the receptionist had booked us into another resort as they were fully booked! I booked the hotel in September when there were several of the rooms available that we booked. They will happily take your money and then book you into other hotels when they overbook. They are pure and simple scam artists. The place she had booked us into was a squalid hut with a bed plonked in a corner, it was disgusting and nothing like the pictures. My Advice - Stay well clear of these scammers.
• luizap713 (2/5): DO NOT STAY AT THIS PLACE - This place is terrible and it is run by touts. Let me tell you about our experience in this terrible place. First, we booked our room through a very famous website and we paid in advance. When we got there the rude and deceiving lady at the reception told us that they didn't have our reservation and she wanted to move us to a different hotel. It took us 5h (FIVE HOURS) to get our room, after spending a lot of money in international calls. But that is not all. The gave us a different room, not the one we paid for. It was terribly dirty, with wet towels, they didn't ever change the bed linen. They also didn't clean the room while we were staying there. But what really made me really upset is the lady at reception. We asked her to call a taxi for us and she said it would cost 700 bath. Then, she pretended that called a taxi company but actually she told one of the employees of the resort tobget her car and drive us. That would be fine if they didn't charge us 1000 bath for that later. So, my best advice is: STAY AWAY FROM THIS PLACE. You can get a better deal and sabe yourself a lot of stress during your stay in koh phangan.
• leashyleash (2/5): HORRIBLE RUDE LADY AT FRONT DESK - HORRIBLE - The lady at the front desk is BEYOND rude. We paid 90$ for a nice air conditioned room. She told us they ran out of rooms. She did not give us the room in the photo she gave us a room that wasn't even suppose to be rented out! It had NO AIRCON sweat marks on the pillows and a towel for a blanket. We were never refunded our money, and she was extremely rude to us! NEVER GO HERE!!!!!!!
• RaynaA_13 (2/5): Awful expirience - Limited or no service. Dirty beach and pool. Lack of facilities on the beach. The food in the resataurant is also not good. The staff does not speak English. There is no security/guards. Also you shall bring/buy towels.

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