Holiday Inn Express & Suites Springfield by IHG
Location: 204 Raydo Circle, Springfield, us
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Holiday Inn Express & Suites Springfield offers an indoor pool and a fitness centre, ensuring guests can stay active and relaxed during their stay. The rooms are equipped with modern amenities such as cable TV, microwave, refrigerator, and coffee machine, providing ultimate comfort.
Convenient Location
Situated in Springfield, the hotel is just a short drive from the city centre, offering easy access to shopping, dining, and entertainment options. Additionally, being only 4 km from the Springfield Museum of Art, guests can explore the local culture effortlessly.
Exceptional Service
With a 24-hour front desk and free parking, Holiday Inn Express & Suites Springfield prioritizes guest convenience and satisfaction. Book now to experience a seamless stay at our welcoming hotel.
Important Information
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Heated pool
- Salt-water pool
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Swimming nearby
Rooms Available
-
Standard King Room with Accessible Tub - Mobility Access
The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Queen Suite with Two Queen Beds - Mobility Accessible with Tub
Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Suite with Mobility Accessible Tub - Non-Smoking
Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Suite with Two Queen Beds - Communications Access
This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
One-Bedroom Suite with One King and One Queen Beds - Communications Accessible
This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Suite - Communication Accessible
This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Deluxe Suite, Accessible, Non Smoking (Hearing)
1 Twin Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Hair dryer and towels
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Rollaway/extra beds available
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Suite, Non Smoking (Feature)
1 King Bed OR 1 Queen Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Hair dryer and towels
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Rollaway/extra beds available
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Suite, 1 King Bed, Non Smoking
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Hair dryer and towels
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Rollaway/extra beds available
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Suite, Accessible, Non Smoking (Hearing)
1 Twin Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Hair dryer and towels
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Rollaway/extra beds available
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Hair dryer and towels
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Rollaway/extra beds available
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility Tub)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Hair dryer and towels
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Rollaway/extra beds available
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Accessible bathtub
-
Queen Suite with Two Queen Beds and Additional Living Area
The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers a wardrobe, a sofa, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Suite
This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Suite with Sofa Bed - Non-Smoking
This suite features a microwave, cable TV, air conditioning with sofa sleeper.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Room - Disability Access Roll in Shower
The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
King Room - Hearing Accessible/Non-Smoking
The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Standard Room
This Standard Room has a microwave, flat-screen TV and air conditioning.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard King Room
This room features air conditioning and microwave.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Queen Room with Two Queen Beds
This room has a cable TV, microwave and air conditioning.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Beth (10/5): - Pleasant staff / nice location
- Kelly (3/5): Happy to have checked out. - Coffee was good. Sunday breakfast was good. Huge gap in our door, light shining through bad. Felt unsafe with how much you could see. Very slow shower drain. Room fan didn’t stay on. Room very stuffy.
- Melissa (1/5): - Nothing The initial room was very dirty. The wall beside the bed had what can only be described as male bodily fluid dripping down the wall into the carpet. It appeared to be "blasted" many times onto it. It was disgusting. The front desk offered to wipe it off the wall but if that was blatantly obvious the moment you walked in, what else wasnt cleaned properly. She we requested another room. We were told they were booked from all double queens but rhey could put us in a King Suite with a pull out bed. We agreed and said we would make it work, however when we pulled out the couch for the bed there were mouse dropping within the folds of the mattress. We decided at that point to jist go to another hotel. I asked for a refund and that still hasnt been given. I have reached out multiple times to the property with no response.
- Robert (7/5): I will definitely come back - Clean Very spacious
- White (4/5): my stay at holiday inn express was okay - the breakfast for the two days was not that good. the food was hard and cold . the gravy was too watery. and not very much options some hotels i been too that served complamentary breakfast also have waffle mix or pancake mix as well. the pool was closed during my stay. so part of my trip i couldnt enjoy a nice relaxation swim. guess construction or something was under going that day or weekend. plus there was no parking space avaiable upon arrival back to the hotel room
- Janine (10/5): Excellent first impression! Highly recommend! Hope to stay here again! - This was our first time at this hotel and we were extremely impressed! Every staff member we saw greeted us. The lobby, hallways, our room, everything was extremely clean. The beds were especially comfortable, as was the bedding. (usually I hate hotel bedding, but theirs was so comfy, I wish I could've taken it with me) We liked that they had a little snack store by the front desk, so we didn't need to run out late at night when we wanted something to eat/drink.
- rudolphb2017 (2/5): Worst hotel ever! - If I could give lower then one star, I would! This was probably the worst hotel I've ever been in. Stains on the couch, cabinet doors missing exposing mold, ant on the bed and coming out of a/c, the fridge didnt work. After sitting in it we had enough and went to the desk to check out and ask for a refund. The lady was nice and said omg I dont know why they are even putting people in this room! She went on to say her manager would contact us about a refund. The next day he messaged and said no refund would be applied! He said we could've just switched rooms but after seeing how he runs a hotel, no thanks! Do yourself a favor and stay somewhere else this hotel is bad!
- Trainer1945 (4/5): Strange happenings at an IHG motel - I recently was a guest at this HHI for 4 nights. I called the motel for 2 days before my arrival & the phone was NEVER ANSWERED.. At check in I was assigned a 2nd floor room. It was not promptly cleaned, had a broken mirror, no curtains & was very noisy. At 8:00 the next morning I went to front desk & asked for another room. I was magically placed in a first floor room, though I had been told at 9:00 the night before, none were available. The room was worn & dated but acceptable. When I checked out I learned my name was not listed at the hotel as a guest (although, of course , I had showed my ID & IHG card upon check in) AND someone I did not know was registered to my room! (I had wondered why my room # & name didn’t access free internet). 2 very nice ladies were working the front desk. They apologized profusely & assured me the mgr would contact me to straighten it all out. The call never came….. Hint- there is a Hampton Inn next door.
- Diane (7/5): This property is close to the highway with plentiful dining options. - The beds were clean and comfortable. The The bathroom was clean. The breakfast staff member, Nathan W. was great at keeping the buffet full and fresh. There was a strange room across the hall from our room. We didn't ask about it but it was unexpected. The floor wasn't entirely vacuumed, I noticed when I walked barefoot.
- Kelly (8/5): -
- Robert (7/5): Had a great time - Clean
- Brooke (10/5): -
- Ryan (10/5): -
- Susan (10/5): -
- Elizabeth (1/5): - They stated they had a pool but it was not working and that was the whole reason we went there for our daughter to swim.
- Henry (10/5): -
- Christa (9/5): - Staff was friendly and helpful. The suite we had booked wasn't available so they put us in two rooms next to each other. Both rooms were clean and comfortable. The breakfast was well stocked and had good variety.
- Jarrod (7/5): -
- Jennifer (7/5): - Comfort Bed and pillow Lack of communication
- Erika (8/5): We loved it. - It was clean and the breakfast was delicious. The pool was not open
- Tammi (1/5): - Management is terrible to deal with. Avoid this hotel at all costs. Won’t answer or return calls.
- Steven (8/5): It was fine - The facility was fine. Nothing special. Good for a business trip. Staff was friendly but not always available. Breakfast was bland.
- Demetrius (9/5): Efficient - The family came into the area to spend time with a daughter attending Central State University. Everything was fine.
- William (8/5): - Nice Nothing
- Heather (4/5): - The room was good sized and beds were comfy, but the pool wasn’t working, there wasn’t any ice in the whole building, and breakfast was empty just one hour after opening with little to bo refills for the hour and a half we were downstairs waiting. When we asked the front desk for ice (as the signs suggested we do) we were informed that they didn’t have any more ice at all. Overall it was a disappointing experience, considering we paid twice as much to stay there as we were going to pay to stay elsewhere. The only reasons we chose this hotel over cheaper options is because of the pool (which was not working and we had no advance notice of), and the breakfast (which wasn’t stocked and the pancake machine was broken). Add the lack of ice on top and I wish we would’ve stayed at a cheaper hotel.
- Jill (10/5): - The manager was very friendly and made us feel welcome. We appreciated the accommodating food staff to refill the omelet tray quickly, so we could have breakfast on the go. It was a clean room and well-kept hotel. The location was convenient as it was right off the highway. The pool was not available, so that is a consideration. However, it was great overall, and I would stay there again.
- Gary (10/5): -
- Robin (1/5): please see above - The breakfast started to late and therefore My family did not have a chance to try it EVERYTHING, I was in 3 rooms over the weekend and my compensation was 3 waters and a small can of potato chips, I reserved a room with additional living space and when I got to the room the Thermostat was broken. The hotel moved me to a smaller room that was a handicap room. The cable was not working and the WIFI was horrible in the room. They moved me again and and it was fine but still NOT the room a reserved with the additional space. The hotel ICE machines did not work in the whole hotel and the signs just said go to the first floor ice machine that ALSO did not work. Lastly, when I got to the hotel the first sign stated the pool was closed for renovation. I did try to discuss this with the manager and he told me because this was book through Booking. com there was no monetary reimbursement from his end. I would have gone top a different hotel the 2nd day if they would have refund me or just not charge me for the 2nd day. POOR experience and hard to contact you about this
- Donna (4/5): - Over priced! Most hotels were booked due to an antique event. Price gouging! Stained carpet. Shower had mildew. Breakfast was mediocre at best.
- Bishop Eddie (2/5): I’m glad l know Jesus - We didn’t come and tried to cancel and they didn’t the Bishop had a emergency with his wife it’s truly a sad day in America we can’t make a better decision on a emergency situation
- MARY-JO (9/5): - Convenient to local stores Not a good shower head
- Ron (8/5): - Good
- Shannon (6/5): Needs help - Furniture in very bad shape , needs updated badly. Not clean.
- Michael (9/5): -
- Silas (4/5): - Found clumps of hair and fake eyelashes on the floor around the bed, wasnt cleaned very well
- Renata (10/5): Relaxing! - Everything was was good and coffee as filled ! Staff was very friendly and helpful. Will definitely be staying here in the future. Room was very clean and had all the empties.
- Mary (4/5): Pool was not available - The pool was not available. We chose this hotel so my kids could swim. The hotel manager said the pool has been out of order for Months. So it was false advertising.
- James (2/5): -
- Michele (8/5): - N/A
- Linda (4/5): Not a winner. Would not stay there again. - Liked that Cracker Barrel was close by. Front desk staff were very attentive and helpful. In fact, they were the best thing about my stay! Friendly. Location was fine, except for the presence of law enforcement nearby, addressing a shooting fatality suspect staying at another hotel. Scary. 1st room had cigarette smoke, so I had to ask for a different room. Second room had a dirty bathtub and AC made an ear piercing squeal off and on during operation. I'm short and had to jump up to get onto high king bed. Yikes! No pastry option for breakfast. Swat Teams swarmed nearby hotel with several officers and vehicles; scary as shots fired by suspect and police.
- Tonya (2/5): - This property allegedly agreed to my confirmed stay on Expedia, I arrived and had no reservation on file in the middle of the night. The people at the front desk made minimal attempt to help fix the problem, deferring me to Expedia, who did nothing to fix or own the problem despite their blunders. Bottom line, I had no room despite booking months in advance, stressing me out over 600 miles from home. The area was sold out and I wound up at a Motel 6. Unfathomable horrible customer service for both Holoday Inn annd Expedie and unreliability. I would not recommend anyone stay here or be assured Expedia will have your room despite you confirming and paying them, you will be stressed and overwhelmed by the poor customer service. Vote with your money and go elsewhere.
- edwarddP7792YY (6/5): Document Your Stay - Our stay was nice, but later we learned that we were incorrectly marked as "no show" and charged for the room, reversing the Rewards points. I was on the phone with 11 people and 1 bot for an hour trying to get it all straightened out. We are still waiting for a resolution. Be careful to document your stay if you choose this hotel.
- Jeffery (5/5): If the hotel wouldn’t smell like marijuana would’ve been nice. Will not stay here again. - Was clean and staff was great The hotel always smell like marijuana the whole stay
- Debbie (8/5): - Weeds everywhere
- Jo Anne (8/5): - I’ve stayed at a few different hotels in this vicinity, and this is the best one I’ve stayed at. It is ageing in a few areas, but the room was clean and in good condition. The breakfast was good, the bed comfortable, and the people kind.
- Jessica (6/5): - Our room was dirty. Dusty, cobwebs, half painted walls. Smoke filled hallways everyday
- X5616GEdavidj (6/5): Owner doesn't care about property - I've stayed here 10days last July '24 and this July '25 for 10 days for work and It will be last time. For a Holiday inn I expect more. Ice machines were down both times. This year they said owner doesn't wanna fix them. Blankets on bed are not comfortable. Breakfast and staff are great. But I'd expect this from a low budget hotel.
- Angela (8/5): - everything was good They took a 50 dollar deposit off my card, and haven't returned it yet. it's been over a week.
- Susan (8/5): -
- Chevalier (10/5): -
- Aleah (8/5): Very good -
- Vince (8/5): Ok - Location No ice Staff was ok
- Gwen (8/5): - Good location and nice facility.
- DALANIERMICHIGAN (6/5): Location is Top notch for the area - Check in was fast and easy. The hotel could use a little refresh. Based on room 314 the bathtub backed up within a minute while using the shower. The decor (lamp shade) could be replaced and a new paint job on the ceiling and walls would make the room a lot better! (first impressions). The good thing is the hotel is centrally located to Springfield, Antique stores, Young’s Dairy and Yellow Springs not to mention Clifton Mill. This was the second time staying at this Holiday Inn Express but I have stayed in cleaner and up kept hotels of the company.
- Jonathan (8/5): Good stay. - Comfortable and very friendly staff. No view at all, mystery spot in bathroom and Refilling breakfast was slow.
- Rich (8/5): - Not well maintained property. Expected better from Holiday Inn. Bathroom fixtures were malfunctioning.
- Rhonda (10/5): - Very friendly staff while checking in for an overnight while traveling. Room was clean and comfortable.
- Kristen (8/5): Very good -
- Dianne (10/5): - Tis hotel has a great HOT breakfast and a large swimming pool. It is also very clean.
- Verified traveler (10/5): Great for the price! - Stayed in Springfield while traveling through the area. Great option compared to other hotels around. Great for the price and value. The room was immensely clean with so much space!! My only complaint for the experience is while the walls from room to room seemed thick as I was unable to hear my neighbors, the walls between the rooms and hallway were thin. From the hallways you could hear conversations happening in other rooms and while in the room I could hear clear as day others in the hallway.
- Joyce (8/5): Very good - Clean, mini dining room was a plus.
- Larry (9/5): Superb -
- Thomas (8/5): Short & sweet , very comfortable, very quiet and dark was perfect for me! - The breakfast was great! Had everything to start my day.
- Flory (10/5): Exceptional -
- Dorothy (8/5): - The room was quiet and comfortable. Breakfast was delicious with a good variety of choices. My only criticism is that the tub/shower in my room had no grab bars. My friends said they did have grab bars in their shower. I feel they should be in all of the step in style tub/showers for safety.
- Brian (9/5): Friendly and helpful staff, clean room. - Clean, and helpful check-in agent. Only place to get ice was was at the front desk. Apparently any others were out of service.
- Harry (8/5): - Was a clean comfortable nights sleep. Small maintenance issues, in the room peeling tiles, dripping leaky bathroom faucet. No USB ports anywhere. Ehh. Not a big deal i didn't bring a block to plug in. But theres two gas stations right nearby. Good breakfast that alone is worth it. 👍 overall not big issues for ME but there might be others that this just wont work for them.
- Harry (8/5): - .
- Butler (1/5): Bad - We couldn't stay they never received our booking number want money back
- Kristin (10/5): The staff was great and hotel was like home. - Allen was great! We had an issue with the room we were given and he quickly switched us to another room. All front desk staff was great with providing ice for my cooler when the ice machine was broken. Breakfast selection was limited while there but not sure if due to weekend or availability.
- Wells-roberts (10/5): Exceptional -
- Jan (10/5): - Friendly check in. Clean and comfortable. Quiet.
- Hanna (10/5): - Nice stay, spacious room.
- Huff (10/5): Exceptional -
- Jeffrey (8/5): Okay hotel - Ice machine not working Drip at the sink Room 106 Bathroom light kept flickering
- Doug (7/5): The stay was great but could have been better with better service. - Very clean. Evening staff was great. Had to wake up late night staff Room was over $300 night. I wouldn’t have cared except they didn’t make, clean, or restock the room while we were there. We had to go and get towels and, coffee, and toiletries ourselves
- Jennifer (9/5): We enjoyed our stay and rested very well - Great bed. Very comfortable. Room was cool when we got in it. Great The ice machine on 2nd floor was not working
- Kenneth (9/5): Superb - Staff was incredible, and fronts desk people were over the top good
- Nancy (8/5): Very good - Excellent continental breakfast. Close proximity to the highway which made it a little noisy.
- Nickey (10/5): - Go
- Steve (4/5): - Not a well run operation, will not go back!
- David (10/5): - The hotel was nice in its self, no complaints. What really made this stay above and beyomd was the staff. I mean, they were excellent. I stayed on the property 4/18-4/19. It is just such a breath of fresh air to see staff that just are kind people whinseem to like what they do. Holiday Inn express, whoever did the hiring at the Yellow Spring OH location, you have done a good job. Good service speaks volumes to me.
- Graffeo (10/5): Exceptional -
- Pali (8/5): Very good - The location was great, well connected. The breakfast was very good. The front desk staff were very friendly, polite and professional. Not Applicable.
- Brenda (10/5): - Very clean!
- Robin (4/5): - I liked everything except the pool. The room was too small and not well-ventilated, and I received a headache from the strong chemicals in the poorly ventilated, small pool room. Also, the hotel employees did not follow the pool rules as there were more than 20 unsupervised children jumping in and around the pool area for up to 3 hours straight. Many guests (me included were not able to enjoy the pool) and had to leave due to the chaotic situation. When the front desk (night shift) was notified, they seemed irritated with me and did little to nothing about the situation.
- Boyd (4/5): - The hotel was newly renovated. The staff wasn’t the best. We were there for 4 days. They didn’t offer or come do any kind of clean up while we were there. Not even to empty the trash receptacles. After I left they charged me $150 for a cleaning fee citing there was trash everywhere. There were water bottles around the trash cans and on top of the entertainment center. Well if they had emptied the trash cans once, there wouldn’t have been any on the floor or on the entertainment center. I’ll never stay at that Holiday Inn again. If they are doing that to make extra money, I can only imagine what else they are doing.
- Reigle (10/5): Exceptional -
- Molly (10/5): - Quick checkin and out. Friendly staff at front desk.
- Michelle (10/5): - Staff were very kind and helpful. Room was clean.
- Michelle (10/5): - Very nice staff, clean room
- Melanie (5/5): Passable - Staff was friendly Rooms wasn't very clean dnt know if it was spilled wax or something else on the wall between the beds pool was way to cold to even swim and they shut the water off for a couple hours without letting us know
- Martha (8/5): - Very good value. Only thing we would have changed was the water temperature in pool. Very chilly for a heated pool.
- Larry (10/5): - This is our second stay at the Springfield Holiday Inn Express. As we visit grandchildren who are students at Cedarville University, this is a great place and is nearby to the university.
- Verified traveler (8/5): Good but need more attention for clearning - Overall the hotel was good. But I thought that cleaning could have been better especially bath room. The sink was not cleaned carefully with lots of dried tooth paste residue and the mirror had water spots. I could not use the bathroom as it was so I cleared it by myself.
- Austin (10/5): Exceptional -
- Grafton (8/5): Very good -
- Janice (8/5): Great Staff and Rooms - The room was great for our needs. Allen was extremely helpful!!! The lack of ice via a malfunctioning machine and only 1 for the entire facility.
- Katie (10/5): Fun little get away - It was clean and everyone was friendly! Little rust in my bathtub but nothing to complain about.
- Danielle (4/5): - The lobby was nice and clean but the room was a different story. The bed sheets was about the only clean thing in our room. The coffee table had something white on it. The dresser looked like it wasn't wipe off at all. We found someones use chew pouch on the floor it was gross. I was very disappointed. I never would have thought a IHG Hotel would look this.
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