Atami Escape Resort

Location: Km. 49, Carretera del Litoral, La Libertad, sv

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Fax/photocopying
• Tour desk
• Packed lunches
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Grocery deliveries
• Kid meals
• Public Bath
• Salt-water pool
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Water sports equipment
• Beach club nearby (surcharge)
• Beach toys
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Room, 1 Queen Bed, Garden View

  1 Queen Bed

  10.8-sq-foot room with garden views

  
  

  Internet - Free WiFi

  Entertainment - 43-inch flat-screen TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Bed sheets not available

• Standard Queen Room

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Drying rack for clothing
  • Toilet paper
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room

  This air-conditioned family room is consisted of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Drying rack for clothing
  • Toilet paper
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Queen Room with Terrace

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Drying rack for clothing
  • Toilet paper
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Room without special views

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Drying rack for clothing
  • Toilet paper
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Ana Sofía (10/5): buena experiencia - instalaciones y personal de recepción atenta personal de cocina, no había atención :(
• Barbara (9/5): Excellent location, and a responsive maintenance staff made this visit a good one - To the ocean, saltwater, swimming pool, family pool, breakfast was also good. When we informed the staff about a leak in one of the bathrooms, they sent someone within a half hour then it was fixed. We ordered dinner and had to wait a long time before it came. In fact we ordered when the sun was up and it came after the sun had gone down about 30 to 45 minutes later. We had a problem with a leak in the plumbing in one of our rooms.
• Marxlina Martinez (10/5): - Las installations, la comida y the staff The visitors, extranjeros maltratando a la vida maritime, ex. Los cangrejos en las pisicinas saladas. Seria bueno poner anuncios y camaras para evitar el maltrato
• LizDiamond (9/5): -
• Jerezano (10/5): -
• Adriana (10/5): Un buen lugar para relajarte - Me gustó lo cómodo que era la habitación Todo estuvo bien.
• Rosslyn (8/5): Relaxed at Atami - We had a wonderful time at Atami, the food was fantastic. The vibe was chill and the music was perfect! They could have fridges in the room and a microwave.
• M. A. Neto (7/5): Bueno, pero muy caro para lo que recibimos - 1. Las perdonas muy amables. 2. El segundo restaurante muy bueno. 1. El Apto. con ventana con vista al estacionamiento - muy feo 2. Restaurante grande MUY sucio, no cuidan la limpieza. 3.No hay lugar cubierto para los autos - “los audios se quedan a la deriva”
• Ariel (8/5): -
• Larissa (10/5): Excelente - Me encantaron las piscinas con agua de mar Todo me gustó bastante
• Marina (10/5): - Todo
• Monica (3/5): I won't stay again - Very polite Staff and breakfast was good. The hotel is very rundown. The ouside very dirty with trash. Nothing like the photos on line. But very nice staff and breakfast wasgood.
• Olivia (6/5): -
• jessica (7/5): Buena para una noche - El area externa Por el precio, los quartos son muy sencillos. Esperaba mas
• Ena (7/5): -
• echeverria (10/5): -
• carlos Ulises (10/5): vacaciones en familia - sus instalaciones muy limpias y cómodas. el personal muy amable y atentos
• Henry Estuardo (6/5): -
• Mercedes (10/5): Relaxing - Food was delicious staff very helpful and friendly location. It’s a lovely location full of nature. Bathrooms need it attention.
• Moreno (10/5): -
• Marina (10/5): - Lo cómodo , higiénico
• Salvador (10/5): Relajante - Todo. Esta excelente Todo estuvo bien
• César (10/5): -
• Gérald (9/5): -
• david (3/5): -
• Victor (8/5): Buen lugar para relajarse - Las vistas del restaurante pelicanos Le faltan muebles a las habitaciobes
• Daniel (5/5): - Love the view and service. The pools need to get cleaned!!
• Laxmy (8/5): - El desayuno muy rico, las instalaciones preciosas para pasar el día Fue muy tardado el servicio en el restaurante hora y media de espera para el almuerzo. Me chocaron mi vehículo en el parqueo deberían tener área exclusiva para huéspedes
• Melvin (7/5): Decent but not satisfied - Overall the location was great but I expected the place to be more private as shown in the pictures. Not much privacy.
• RODOLFO MELGAR (7/5): -
• karlita (8/5): buen - el desayuno le falta un poco más , y deben poner un poco más de variedad la tardanza para servir en pelicanos
• Karina (6/5): Una experiencia más - Las Piscinas de Agua Salada Las instalaciones en general no tienen mantenimiento. Jardines marchitos, nos tocó una habitación con un drenaje mal oliente, no nos llevaron el equipaje a la habitación
• Karina (6/5): Una aventura más - Las Piscinas de Agua Salada Instalaciones con muy poco mantenimiento
• Karina (6/5): Un lugar con potencial natural - Las piscinas de agua salada No tienen equipadas las habitaciones les falta una cafetera, una mini refrigeradora o frigorífico, frigobar
• ORDOÑEZ YOC (8/5): Habitaciones muy viejas y descuidadas -
• Roberto (7/5): ATAMI - Ubicación, habitación limpia aunque antiguas. El desayuno buffete Muy sucio pocos recipientepara colocar basura, áreas verdes descuidadas, el personal poco atentos y nadie ayuda, el servicio del restaurante demasiado lento, las piscinas no tienen sombra.
• Arely (6/5): Outdated facilities and rooms, Kind Staff - Nice views of the beach and great seafood at the Pelicanos restaurant Outdated facilities, lot's of people using the shared facilities (pool, cabana, etc.), outdated rooms and bathrooms. The window in the room did not lock and faced the street. Had "beach access" but the access closed at 6 pm and required climbing through MANY stairs that were incredibly steep. No beach chairs or service at the beach.
• Andy (9/5): El Salvador increíble - Increíble ubicación Sin quejas
• Valdez (9/5): Hermoso Lugar Familiar 😊 con mucha armonía para disfrutar y descansar. - Vistas al mar súper hermosas, para los amantes a la fotografía excepcional, habitaciones con una excelente limpieza, tamaño de acuerdo a la descripción (te recomiendo 100 a 208, por ubicación) área de piscina y comedor excelente, ranchitos se cancelan por aparte, son una excelente opción para descansar, posee Pase de Día, y le dan un toque por la afluencia de familias que al final es una bella estadía familiar. Habitación de 3 paredes y la 4ta de ellas es ventana. El aire acondicionado así un sonido de funcionamiento para descansar a gusto, se tuvo que suspender su funcionamiento, pero si eres de sueño pesado no te afectara, suministro de agua en ocasiones se ve afectado, el baño por no poseer ventilación guarda olor a humedad pero es por guardar ropa húmeda en nuestro casó. Atami es un condominio muy grande rodeado de Hermosas Casas, posiblemente sea difícil llegar por la distancia de la calle principal, pero con indicaciones de las personas se facilita (mejor la señalización) más si llegas en hora de la noche.
• Quinteros (9/5): Agradable - Bien Un olor un poco raro en la habitación y baño
• Stephanie (10/5): -
• Cristian Alexander (8/5): -
• Dina Hunziker (10/5): - Location is breathtaking Restaurant closes to early and there is no bar available
• Rita (8/5): - Localizacion Falta blackout para obscurecer el cuarto
• Adrianna (7/5): Pasable - Los acantilados, el mirador del restaurante EL Pelícano, la atención de el mesero Elmer, la infraestructura. Los caminos de los acantilados estaban muy sucios al igual que la piscina, no te ponen nada cargo a la habitación, las almohadas parecen bloques,poca privacidad Un poco caro para lo que son las habitaciones
• Gonzalez (8/5): - La Atencion Carencia de papel de baño y carencia de luces de baja luz
• Gérald (8/5): -
• ricardo (6/5): -
• Thelma (10/5): Lindo lugar - Muy bonito lugar, todo muy cómodo, limpio, agradable. Las vistas son maravillosas. La gente es muy amable, la comida deliciosa. El servicio impecable. Mi habitación no tenía bonita vista, miraba el parking. Pero honestamente no importa, pues solo usé la habitación de noche.
• Juan (10/5): -
• Gérald (9/5): Agréable ! - Plage de Palmarcito, piscines d'eau de mer La climatisation, le bruit et la lumière que l'on ne peut pas éteindre lorsqu'elle fonctionne.
• Wendy Magdalena (8/5): -
• Connector03336713915 (10/5): Amazing place to visit - Everything was fantastic, amazing view at the pelicanos restaurant, beautiful beach and saltwater pools! had a great relaxing time and I would definitely visit again!
• Ana Isabel (1/5): -
• Ivette (10/5): I enjoyed my stay at Atami resort and plan to visit again soon! - The view was wonderful and the food was delicious. No complaints- it was a great experience
• Michael (10/5): -
• Osmin (10/5): Excelente - El desayuno muy bueno/y la atención del personal Fue todo bien
• Parip (4/5): Beautiful views, polite staff but rooms, amenities and pool were bad - The view was great, especially sunrises were amazing and access to the beach on both sides was quite nice as well. Staff were polite and don't bother you at all, but help you when asked. But in general, the staff weren't too eager or service oriented, which was fine as long as everything works as expected. Rooms were quite small and not practical - no hooks to hang towels or toilet bag, no pool towels in the room or by the pool, bed was uncomfortable, linens were too thin and discolored with stale smell, bathrooms were terrible, especially the shower pressure was the worst and we couldn't wait for a decent shower at a different hotel after staying here for 5 days. Cleanliness was sub par and breakfast had very limited options. The big swimming pool was quite dirty the whole time we were there and the baby pool had missing tiles, which increases the risk of injury with sharp edges for kids.
• Marco Antonio (8/5): Pésimo servicio - Hermosas vistas del Pacífico Pésimo servicio de bebidas en zonas de albercas, por no decir que ni servicio hay El restaurante Pelícanos, es caro y bastante malo, la coctelería regular, la comida mala y el servicio PÉSIMO Prepárense para esperar mucho tiempo para que les tomen la orden y para que llegue lo solicitado En la ducha de la habitación no hay agua caliente y sale muy poca agua
• Aguirre (6/5): - La ubicación excelente.. Las instalaciones muy mal cuidadas...Los jardines en muy mal estado ...Los restaurantes muy lentos en servir ..El desayuno sin gracias...Las piscinas saladas sin ninguna instalación para comodidad de los usuarios ... A nivel internacional sería dos estrellas Mal aspecto...parqueo...jardines..instalaciones de piscinas ...lentitud de personal...falta de detalles decorativos en habitaciones
• Arriaza (10/5): -
• J4566FDrosah (2/5): Not pleasant. - Rooms are very expensive and not clean there were BUGS in the room, air conditioning was broken, tv didn’t work, bathroom was dirty, restaurant food was not good and expensive not many choices in the menu.
• Sonia (5/5): -
• Castro (10/5): Awesome - Service Nothing
• Javier (10/5): Bonito hotel - La ubicación Todo estuvo bien
• Fátima (4/5): comoda mas no agradable - la piscina de agua natural la habitacion es demasiado cara para lo que, demasiado sencilla y ni siquiera tiene vistas
• David (10/5): Awesome, looking forward to staying here again. - Felt safe in a secured neighborhood. Nice open concept. Good rooms. Good ac. Nice layout of pool and private villas to hangout during the day. Affordable. Fence needs attention. Specially for children’s safety. Beach access has a lot of steps. But it’s worth the walk!
• Marco (10/5): Excelente experiencia - Las instalaciones y el personal, excelente.
• Alexander (10/5): -
• Zelton (10/5): My stay was wonderful . - The property was great and the view was beautiful in way.
• Cascas1976 (9/5): -
• Cascas1976 (9/5): -
• Cascas1976 (9/5): -
• Stephanie (7/5): Just okay - Loved the location- room was good- views were great- salt pools were fun *cleaning Just needed some cleanup. All picnic areas had trash around. Maybe from same day but 6 server standing around have them help- wipe tables and pick up trash. Tile halls going to rooms need to be mopped. Common areas need attention that what you walk through most. Our room was fine. *NO HOT water is a bummer. *For pool, one towel given for two people at front desks
• Marilou (10/5): -
• Ana Vilma (9/5): - La playa y la piscina de mar Hice la reservacion hace 1 mes y cuando llegue no habian hecho el cobro a la tarjeta
• Amytravelsinc (6/5): Ok quiet stay - Nice property. Ok rooms and shared showers. Pools are nice but filthy. Vry quiet resort but close proximity to El Zonte and Tunco for a livlier experience. Nice buffet breakfast but many things had run out well before the finish time. Great fish tacos in the restaurant!
• Kevin (9/5): Talk about quiet and calm, but not enforced - Location, hammocks, saltwater pools Food, prices, noise control
• Marroquín (9/5): -
• Frank K (9/5): Fabulous beach next to the property. - Fabulous location, good value for money.
• Jackson (1/5): Horrible. Need to work with front desk staff on customer service skills - Natural pool and beach Wasn’t able to stay. The staff at the front desk were not friendly at all. The young man and young lady had a very bad attitude from the beginning. Arrive early, room wasn’t ready and we understood as frequently as we travel. We use the natural pool and beach came back at 3pm checked in and was give a 1 bed with a shared bathroom, but I paid for room with 3 beds. Went back to the desk and inquired and got that is the only room available. So we asked for a refund and received instant attitude, then proceeded to ask for supervisor and one never showed up. We eventually got the refund and move to an amazing apartment in El Zonte where the staff was simply amazing. Long story short, the facilities are great, but front desk staff really turn me off and we’re not welcoming at all.
• Axel (7/5): Regular - El restaurante Pelícanos Las habitaciones son excesivamente pequeñas e incómodas
• Kenny Graciela (9/5): Eccezionale - La cura di tutto il complesso ,la attenzione all'ospite e gentilezza di tutto il staff ,il cibo tanto del restaurant pellicano come la prima colazione. Un posto veramente meraviglioso. Che te insita la voglia di tornare più spesso. Che ci sono altre due piscine salate,però non erano molto adatte per poterle goderle
• Andrea Judith (8/5): - La playa! Falta de iluminación, e indicaciones o guia para llegar al lugar.
• Genises (10/5): -
• Guevara (3/5): Decepcionado. - Me gusta lo grande que es, el restaurante el pelícano también está muy interesante. Nos parqueamos antes del almuerzo y, y cuando regresamos para hacer el check in y fuimos por nuestras maletas al parqueo el policía de forma prepotente nos regañó porque nos parqueamos equivocadamente donde no debíamos. Además la habitación se ve antigua, pequeña y de un hotel de 1 estrella. Pague lo que he pagado en otros hoteles de 5 estrellas y este definitivamente no está cerca. No se ve aprovechamiento del gran espacio pues tienen muchas amagas y cabañas que podrían tener amenidades mucho más interesantes.
• Marissa (7/5): Good location but rooms need to be updated and cleaner - The location and the beach are very nice The room was filled with mosquitos. The room was not so clean, found a hair on the bed and on the bathroom, shelves of the closet were very dusty. Breakfast food was good, dinner from the restaurant was not
• Ingrid (10/5): -
• Ruth Janett (9/5): -
• Yasmin Geraldy (10/5): -
• Mendez (8/5): - La vista y la comida Que los meseros no estan atentos
• Yasmin Geraldy (10/5): - las instalaciones _
• Fabiana (8/5): Buena relación precio ubicación - La ubicación Muy básicas instalaciones , el personal es cortés pero como pasa en El Salvador poco entrenados .
• José Pedro (10/5): Muy buen y cómodo lugar, perfecto para descansar, relajarse y comer rico. - Está muy bien ubicado, con muy buena infraestructura, habitaciones cómodas y buen y lindo acceso a las playas. Buena comida y buenos desayunos. Creo que es caro, aunque me pareció caro todo en El Salvador.
• GuilleHernan (10/5): Excelente lugar para pasar unos dias en la playa - Muy lindo complejo con instalaciones muy amplias, piscina, acceso a 2 playas, vistas muy bonitas, comodidades para estar al aire libre. El restaurante Pelicano es excelente! La playa, si bien de arena oscura, esta muy bien con lugares para comer y estar sentados y el agua del mar es muy calentita! Las habitaciones no son muy grandes, pero para 2 personas estan bien
• Claudia (2/5): -
• Patricia (10/5): - Spectacular property but even better staff! Friendly, helpful, and had great recommendations.
• maritza (10/5): - Muy lindo lugar Me gusta porque es muy grande y las instalaciones muy limpias
• Marda (10/5): - Muy cómoda la habitación Amabilidad del personal Limpieza en general Excelente desayuno y otros alimentos en Restaurantes Todo bien
• Nalocor (10/5): - The great service Pillows in beds

Photos