Golden Orchid Angkor
Location: Road 50 (Sok San St), Steung Thmei Village, Svay Dangkom, Siem Reap, Siem Reap, 1710, Siem Reap, KH
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Convenient Services
Indulge in the outdoor pool, bicycles for rent, and complimentary Wi-Fi. With 24-hour room service and Cambodian cuisine at Mid City Kitchen, your stay is bound to be delightful.
Elegant Accommodations
Relax in one of the 30 stylish guestrooms featuring Select Comfort beds, rainfall showerheads, and modern entertainment options. The comfort and convenience are unparalleled.
Perfectly Located
Immerse yourself in the vibrant surroundings as the hotel is centrally located near popular attractions like Angkor Night Market and Pub Street. The complimentary shuttle service to the ferry terminal adds to the convenience.
Experience luxury and comfort at Golden Orchid Angkor – your ideal retreat in Siem Reap!
Important Information
- Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 11:00 PM - 11:30 PM
Check-out: 12:30 PM
Instructions: This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Express check-out
- Newspapers in lobby (surcharge)
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Picnic area
- Elevator
- Free airport transportation
- Supervised childcare/activities
- ATM/banking
- Hiking/biking trails nearby
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Limo or town car service available
- Express check-in
- Pool umbrellas
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Free reception
- Free ferry terminal shuttle
- Snack bar/deli
- Ecotours on site
- Helicopter/airplane tours on site
- Mountain biking on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Ziplining on site
- Newspapers in lobby (surcharge)
- Electric car charging station
- Wheelchair-accessible van parking
Rooms Available
-
Superior Double
1 King Bed
323-sq-foot soundproofed room, balcony with city views
Club/Executive Level - internet access in the lounge
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Select Comfort bed, a down duvet, and a pillow menu
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Free local calls, safe, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Low-height counters/sink
- Bathroom emergency pull cord
-
Deluxe Double Pool View
1 King Bed
323-sq-foot individually decorated room, balcony with pool views
Club/Executive Level - Light refreshments and internet access in the lounge
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Select Comfort bed, a down duvet, and a pillow menu
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Low-height counters/sink
- Bathroom emergency pull cord
-
Deluxe Twin
2 Twin Beds
323-sq-foot soundproofed room, balcony with city views
Club/Executive Level - internet access in the lounge
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Select Comfort bed, a down duvet, and a pillow menu
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Free local calls, safe, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Low-height counters/sink
- Bathroom emergency pull cord
Guest Reviews
- Thomas (10/5): -
- Andrew (10/5): -
- Philip (5/5): Wish I stay at another hotel - convenient location, clean, walkable distance to restaurants and night markets No television, old furniture's, room is too small, neighbors who are young make so much noise at night after coming from nearby bar.
- Roaznan (6/5): Pleasant - Please clean the toilet as well. Unpleasant smell in the toilet and sink area
- Nop (1/5): overall poor - poor poor
- Michael (7/5): Good - Across the road from the hotel separate place, didn't try. Close to the centre. no television connected in the hotel, noisy next door to hotel.
- Verified traveler (8/5): - The reception staff are very helpful. They're also the only English speaking people on the premises. They changed my room on request due to the loud karaoke bar next door. I was happy with my 2nd room. The restaurant staff could do with a bit of training. They chopped up an omelette which I sent back because my order was for scrambled eggs.
- jyrki (4/5): Remonttiin vain - Huonokuntoinen hotelli hissi ei toiminu tv ei toiminu koko hotellissa. Huoneen ovessa iso reikä joten kaikki äänet kuulu sisään eikä muutenkaan tuntunut hyvältä. Buffetaamiaista ei ollut nii kuin esitteessä luki.
- Verified traveler (2/5): Services advertised not available - We booked this hotel for a few reasons. Its location, breakfast included in room rate, hot water, air conditioners, and cable television. Unfortunately the cable television had been disconnected through the entire hotel. One room the air conditioner did not work. The other room the hot water did not work. One of the rooms the door could not be locked from the outside. We booked over a public holiday period expecting that services advertised would still be available. The first morning we were told we could not have breakfast because of the public holidays. Explained that we had paid for that service. Had to go back later and demand they cook us breakfast the following day. The following day breakfast was made - ok. The day after we asked for the same vegetarian fried rice for all four of us. It came out with meat in it. Sent one portion back explained in Khmer and English to staff that one of us do not eat meat. Staff sent out a plate five minutes later that was "vegetarian" - She had just tried to pick the meat out and re-serve it. Tried to explain to the hotel manager through translate (she speaks Mandarin and cannot speak English or Khmer). She was upset that this had happened and tried to make amends.At this point I was quite disappointed in this hotel. I cannot recommend it given the many options available in the area where I have never had an issue.
- Chun Fung (10/5): - 老闆是中國人，住客以大陸人居多，但老闆是位熱情的人，每次都詢問每位客人是否滿意酒店及服務。並查問有需要安排司機到旅游景點。
- Verified traveler (8/5): - 前台男服務員態度友善、良好,房間干淨,地理位置ok 老闆態度友善,有問必答儘量以客為本
- zacca (6/5): Hard to comprehend - There is supposed to be coffee and tea sachets in the room but was only tea so we asked for them to be replaced... still waiting. We did turn the jug on before working out no sachets you have to get on the floor under the table a put the jug on the safe as the cord won't reach and there is no where else it will reach either that might be ok for the young but those of us with old knees not do easy. Oh and the safe down on the floor isn't attached to anything... not do safe if anyone could walk off with it. After four days we decided to stay in the town another 2 days I had to ask for the sheets to be changed and the 2cups with mould in them in the bathroom to be cleaned. Breakfast has changed since my husband has been here a few years ago it used to be buffet and a good choice one of the reasons we came to this hotel. Now it's off the menu and very plain and small servings. They do actually have a buffet but we were told we couldn't use it because it's for the Chineese only as they pay extra I'd like yo how much extra as watching them most hours back three times. Thank goodness I bought my ear plugs as Our room is next to a large hotel which has kariokie on the roof at night and has very loud speakers goes to around 2am ever morning. So over all it's ok if your young fit and can sleep through anything. Food shops in the street are cheaper than pub street you can get a meal for $2. When we extended our days here at the front counter I got $20 per day off the original price.
- teranishi (8/5): - スリパわなかつた
- Verified traveler (6/5): - 직원의 친절도 백점 근데 간질간질랍숩다간질간질
- Verified traveler (2/5): Dirty. Very dirty. - Mid-City was a disaster. I don't understand how it's ratings are so high. - They couldn't make basic change for a larger bill. - They couldn't find my reservation. - They first room they gave us was infested with bugs. The next two rooms they showed us had dirty sheets with stains and smear marks. The 4th room was ok. If it weren't so late and if we didn't have a tour picking us up from that hotel the next morning, we would have switched to another hotel. - The room we ended up staying in did not have any hot water. Also, the shower was broken.
- Dave (8/5): Comfy, clean, friendly - Comfortable bed... Very good aircon, I actually got cold at one point. Most friendly staff possible. They helped organise my trip to Angkor Wat and others with the hotel driver, Noi (unsure of spelling). He is a lot of fun, will have a joke and knows his way around. We even got invited to one of the staff members weddings which was a lot of fun. Will be coming back to Siem Reap and this hotel
- Verified traveler (8/5): Buen hotel relación precio calidad - Estuvo perfecto. 5 minutos caminando a la calle principal del pueblo.
- H (4/5): 下次不會再入住；種族歧視。 - 房間有蚊子壁虎；冷氣不夠冷 ，餐廳有蒼蠅；忘記預定外帶的早餐，飯店櫃檯人員清晨躺在大廳的椅子上睡覺，
- Colin (8/5): A Decent 3 Star Hotel - A new hotel 20 minutes drive from the airport and within walking distance of downtown bars and restaurants. It has an outside pool and pool side bar, a decent hot buffet breakfast was included in our price. The staff were very welcoming, attentative and helpful, most spoke at least English and some also spoke other languages such as Thai. Our room were a reasonable size with a balcony and was cleaned well each day, our only gripe is that the main shower has no base for the water to drain, making it not so much a wet room as a flooded room including escaping under the door and into the main room! Other than that, if your looking for a new 3 star hotel in a decent location with helpful friendly staff, then I recommend it.
- Verified traveler (8/5): 마지막에 선물까지 준 호텔 - 객실은 깨끗하구 직원들두 친절했어요 ㅡ 요구사항도 바로 해결해주고 수영장도 예뻤구요 다만 조식이 좀 별로;;; 위치는 펍스트릿에서 걸어서 5분 정도? 위험한 골목도 아니구 괜찮았어요
- Patrick (2/5): rooms at the 4th floor (roof top) are horrible. - The management store all the extra pillow blankets right in front of the lift once you walk out from the lift. Not a pleasant view at all. Staff doing the laundry next to my room and very noisy. Every minutes you will hear them walking past and talking out loud. Bugs like grasshopper, crickets and some unkonwn bugs are crawling in the room. On the floor, bed and tables. Staff are don't show welcome when they see us. And hotel transfer to airport are not been convey even we request 1 day earlier. End up we got to wait for the Tuk Tuk not by car to the airport. Really bad experience after being traveling so long.
- Aey (10/5): New Hotel near Pub Street - - Great Hotel near Pub Street - Restaurant opposite hotel (right hand side) open evening time is delicious and cheap
- John (10/5): Awesome!! - Mid City Hotel was really great value, with very helpful staff. They made it very easy to arrange anything we wanted to do. We were only supposed to stay 1 night and ended up staying 4 nights. Location is perfect closed to Angkor Night market and Pub Street. Overall very happy and would recommend to anyone.
- Verified traveler (6/5): poor standard of hotel service - Room is not clean enough, towel can't absorb water efficiently , toilet was block, so the room is smelly. House keeping is not efficient, not finish even until 5:30pm when we came back from outside, and want to clean the room while we were resting. the security box is too small even cant put in an ipad, worse of all there is no hot water, can only use cold after a tiring day out. The swimming pool water is dirty, taste salty. A karaoke is just next to hotel, so can be very noisy until late night. A lot flies around the restaurant during our breakfast. I wrote an detailed review but was rejected by Expedia without mention to me what's wrong with my review.
- CJS (10/5): worth every penny - Nice location, hotel is clean and new, friendly staffs
- Verified traveler (8/5): Good value - Location is just a few minutes walk from night market and pub street. Friendly and helpful staff. Room and bed are generally clean but bathtub and sink still need more work. Would be great if hot water is available all the time. Overall a value for money!
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