Orient Queen Homes Hotel

Location: John Kennedy Street, Ras Beirut, Beirut, lb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Allergy-free room
• Baby safety gates
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Supervised childcare/activities
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Garage
• Hosted evening meal (reserve)
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Suite with Balcony

  Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which features a refrigerator, kitchenware and a microwave. The spacious air-conditioned family room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Deluxe Single Room

  This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Deluxe Double Room

  Featuring a private entrance, this air-conditioned apartment consists of 1 bedroom and 1 bathroom with a shower and a bidet. Boasting a balcony with city views, this apartment also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Executive Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Guests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. Boasting a balcony with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

Guest Reviews

• Alan (10/5): -
• swedish (8/5): -
• Zeinab (10/5): - The staff are very helpful and welcoming. The location is very good. Overall experience was great.
• Sami (10/5): All was goof - Amazing breakfast, location was very good especially the cafeteria have a wonderful view
• Hussien (10/5): Love it - It was nice try price was affordable , location near to every thing you want in the middle of Beirut , nice view from cafeteria nice friendly staff
• alhamra (10/5): - “Wonderful stay from start to finish! The staff were incredibly friendly and helpful, the rooms were clean and comfortable, and the overall atmosphere was relaxing and welcoming. Everything exceeded my expectations, and I would definitely come back again. Highly recommended!”
• Bayloon (9/5): -
• Bayloon (10/5): -
• Al Harith (8/5): - - Staff are amazing , special thanks to Mr Mohamed (night shift) and miss zahraa and all of the staff ... - very very good location - nice cafeteria there - room size is very good and for families it is very recommended . - some details need to be improved , room doors must be sound proov, the floor need to renovation - TV ... It is the whole Lebanon note ... All hotels must set a new version tvs ... TV model belongs to the 2010-2015 max ... - the only inconvenience is the sound coming from the street, no any sound prove
• Rashad (5/5): جيدة ، لاكن يرجى الاعتناء بالنظافة - الموقع فقط لايوجد نظافة
• Essam (1/5): -
• Bilal (9/5): -
• Теодора (9/5): - Location There's no such thing
• Ammar (10/5): -
• Ameen (10/5): -
• Alyssiry (9/5): -
• Rania (6/5): -
• Sohrab (6/5): -
• ODAY (7/5): -
• Monaf (8/5): -
• friendsneversaygoodbye (4/5): - Near Hamra Old hotel old furniture
• Lamaa (5/5): - Ja det är bra !
• Nourhan (10/5): - Great location, very nice rooms, friendly and helpful staff , they upgraded my room for 1 night and although I extended my stay they were kind enough to let me stay in the same room. Thank you for your hospitality i had a great stay.
• Tarek (7/5): -
• Khaddour (7/5): -
• Muhamed (6/5): -
• ATwe (3/5): -
• Rami (10/5): -
• wadih (7/5): -
• AL-MANSOOB (10/5): -
• Gharib (5/5): -
• Toamah (10/5): -
• Said Al jassasi (5/5): -
• Laeth (3/5): -
• Yaqoob (1/5): -
• Yaqoob (1/5): -
• Hani (8/5): Great stay overall. - Location, value for money, breakfast, valet parking(for a reasonable fee) Only tea with breakfast, coffee has to be paid extra.
• ENRIQUE (10/5): Hotel perfecto para visitar Beirut - Está en el centro de Hamra, ideal visitar la ciudad. Es muy seguro tanto el hotel como la zona. Hay abierta tiendas 24h por si necesitas algo. Los recepcionistas y la chica de la limpieza fueron muy amables y buenos. Debería haber más agua caliente.
• Ste (8/5): - Hotel in ottima posizione centrale vicino all'università americana, comodo per muoversi in centro facilmente e anche per raggiungere la corniche. Stanza ampia e pulita con vista. Colazione buona. Personale gentile e disponibile La struttura sarebbe un po' da rimodernare, infatti stavano facendo dei lavori di ristrutturazione.
• Mina (6/5): - The rooms is good Too much noise as they were doing some fixes
• George (10/5): -
• ergör (7/5): -
• Rayan (9/5): -
• Bayloun (9/5): -
• Lismar (1/5): - Nothing. No like pictures. Fake ad Too much noise. Horrible place
• Irina (9/5): -
• Zaher (8/5): -
• Aysenur (1/5): Disappointing - Nothing I booked this hotel expecting a comfortable and safe stay, but the reality was extremely disappointing and unacceptable. The photos we saw online and booked from London did not match the reality of the rooms at all. On arrival, I was given a room without a toilet seat, located on a renovation floor that was disgusting and unhygienic. I had to go to reception and show the images from the hotel’s own website to prove I had booked an executive suite. Instead of being apologetic, the receptionist was dismissive, full of attitude, and told me it was “a non-renovated room” as though it was acceptable to give to paying guests. After standing my ground for a long time, I eventually got the room I had paid for — but I should never have had to fight for it. We were a group of 10, and every couple in our party had issues with their rooms. When we raised our concerns, the receptionist repeatedly tried to intimidate us by suggesting we “check out” instead of helping us resolve the problems. On multiple occasions, she even muttered comments under her breath, including “God give me patience,” which we clearly understood. This behaviour was rude, unprofessional, and insulting. The housekeeping team were equally unpleasant. When I requested fresh towels (as my partner had showered before the daily cleaning service), the cleaner refused and gave me attitude, telling me to “ask reception” even though the hotel provides daily towels. Despite clarifying I wouldn’t need any left after cleaning, she still refused. What was most alarming, however, was the fire incident. While sitting on the rooftop, we noticed smoke, and it was actually a woman from the opposite building who shouted across that there was a fire. Shockingly, the fire alarm inside the hotel had already gone off multiple times but was ignored by staff. Only when the situation became undeniable did they acknowledge a fire was happening. There was also a serious delay in contacting the fire brigade.
• Nawal (10/5): -
• DIYAREE (10/5): -
• Hiba (10/5): -
• Kaoutar (8/5): -
• Tiba (8/5): -
• Ali (10/5): -
• Jennifer (8/5): I like the upgraded room that they gave me it was super comfy and better than the first time I visit - Very friendly staff You can order anything you want even if it's not from the hotel Superbe location Inside the room they should have more facilities and like a mini bar or anything that lifts up the mood and they have minimal choice for tv channels and no netflix or youtube
• Komofsh (8/5): - La réactivité du personnel, même pour des sollicitations après le séjour. La pauvreté des fournitures de cuisine.
• Komofsh (8/5): - La disponibilité du personnel et sa promptitude. La proximité des lieux et le calme. La non disponibilité des ustensiles de cuisine. Et leur pauvreté quand on en réclame.
• Rashad (3/5): -
• Samer (9/5): -
• moustafa jaber (10/5): - Clean and perfect staff
• Zeinab (8/5): -
• Zeina (6/5): -
• MOHAMED (6/5): -
• Hussein Kansour (10/5): -
• Rami (10/5): Professional staff - My parents stayed at this hotel for one night and had a truly wonderful experience. From the moment they arrived, they felt very welcomed and well taken care of. The staff were kind, professional, and always ready to help, which made their stay very comfortable and stress-free. The room was clean, cozy, and well prepared, and everything they needed was provided.The breakfast was also very good, with a nice variety and fresh options. Overall, it was a great experience for them, and I am very happy they chose this hotel. I would definitely recommend it to anyone looking for comfort, good service, and a pleasant stay.
• George (9/5): Great location, nice staff, value for money - Nice , great location Nothing
• Hamad (5/5): -
• Walid (7/5): -
• Kh Alyoussef (1/5): -
• Ivan (6/5): - Персонали местоположение Электророзетки
• Hussein Kansour (9/5): -
• Korhan (4/5): -
• IREM (8/5): Good place to stay - Good staff, good place to stay If you would like to be near center it is far but it is near to Hamra
• Hussein Kansour (10/5): -
• Jennifer (9/5): - The room was really big and very comfortable The restaurant was so small and it need renovation And i asked about the gym they said its not available anymore
• Ahmad (2/5): -
• Eslam (8/5): -
• el jammal (4/5): Disappointing - I would like to bring to your attention that the room was not clean upon arrival, especially the bed. The bedsheet was dirty and had dark stains on it. The pillows were unclean and had hair on them, and the blanket unfortunately had oil stains. Due to these conditions, I was unable to sleep in the room. Despite having already paid, I had no choice but to leave, as the situation was unacceptable and very disappointing. This experience did not meet basic cleanliness standards, and I hope this matter will be taken seriously and addressed appropriately.
• Konstantinia (8/5): -
• Oksana (8/5): - Odedigim ucretine gore gayet iyi bir otel.
• Nour (9/5): I would definitely visit again. - Its location is perfect; it’s a walking distance from everything. The ladies at the reception were brilliant: very welcoming and helpful. The cafeteria’s buffet was simple and delicious; the argile was amazing! It needs renovation, and there wasn’t hot water for the shower. Whenever the shower was on, the water would leak from underneath.
• Charbelibr123 (7/5): -
• Charbelibr123 (8/5): -
• Ali (6/5): İdeal Konum - Konumu gayet iyi,hem hamraya çok yakın hem de downton’a 20-25 dakika yürüme mesafesinde Fiyat/Performans olarak gayet makul seviyede Epey eski,klimalar herşey çok eski,çok gürültülü çalışıyor klimalar.. Terlik olmaması çok tuhaftı
• ABDULLA (5/5): مقبول - الموقع/ ممتاز الإفطار/ مكرر يومي ، غير متنوّع ١. طاقم العمل / دون المستوى. ٢. الحمام / الشاور ضيّق جدا وغير مريح تماما.
• Rasool (8/5): - كان الفندق جدا رائع وبنسبة للمكان قريب ع كلشي من الكورنيش من الحمرا واشكر جزيل لطاقم الفندق كانو جدا رائعين متعامل والخدمه وإن شاء الله أكرر زيارتي وبنفس الفندق كلشي
• Olga (10/5): - Alles einfach top!
• Rona (10/5): Das war alles sehr schön , alles toll und perfekt - Ich empfehle es
• Mohamed (10/5): - اقامة ممتازة وموقع ممتاز
• Yasser (10/5): Sehr nett - Sehr gut
• Mohi (9/5): - شكرا لجميع الموظفين طيبون والأستاذ علي أخلق وخدوم الفندق قريب من المطعم الغرف نظافة
• Donatas (8/5): Friendly staff, good location. Few things need some repairs, but looks that is already in progress. - Good location. Good breakfast. Some stuff, especially in the bathroom, need repair or replacement. But looks some rooms are already being renovated.
• abbas (9/5): Advise others 2 come and enjoy the great hospitality and comfort stay - Prime location, nice and supportive staff, especially Mr Mohd Hammoud ,Miss Zahrae & Mr Hassan Shamas. They were extremely friendly and welcoming in their chosen words and ready to resolve any issues that may arise at the spot . I wish them all continuous success in their job and an immediate promotion as a fair return ! None
• IBRAHIM (10/5): -
• Ali (7/5): -
• Andreas (10/5): - top Frühstück (reichhaltig, abwechslungsreich, gesund)
• Alessandro (10/5): -
• Derar (10/5): - Good
• Hasan (10/5): -
• gaid (10/5): -

Photos