Enter Tromsø Luxury Apartments

Name: Enter Tromsø Luxury Apartments
Address: Grønnegata 18, Tromsø, 9008, Tromsø, NO

Location: Grønnegata 18, Tromsø, 9008, Tromsø, NO

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Luxury Accommodation Near Attractions
Treat yourself to a stay in one of the 5 guestrooms with heated floors and kitchens. Enjoy complimentary Wi-Fi and cable programming.

Convenient Amenities
Benefit from a 24-hour front desk, laundry facilities, and self-parking. Explore nearby attractions like Polaria and Tromso Cathedral.

Ideal Location
Located near Tromsø airport, you'll have easy access to explore the city's best spots. Don't miss out on the nearby Mack Brewery and Tromsø Kunstforening.

Book your luxurious stay at Enter Tromsø Luxury Apartments for a memorable experience!

Important Information

No pets and no service animals are allowed at this property.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Self parking (surcharge)
Fully fenced
Health or beauty spa nearby
Well-lit path to entrance

Rooms Available

Exclusive 4Bedroom Villa

3 King Beds, 1 Double Bed and 1 Large Twin Sofa Bed
Soundproofed room

Layout - 4 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Washing machine, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Heating and heated floors
Need to Know - No housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 9 (9 Adults)
- Coffee/tea maker
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Bedsheets provided
- No housekeeping
- Heated floor
Luxury Penthouse with Jacuzzi

1 Double Bed and 2 King Beds
Soundproofed room

Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Washing machine, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Heating and heated floors
Need to Know - No housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Bedsheets provided
- No housekeeping
- Heated floor
3 Bedroom Luxury Apartment

1 Double Bed and 2 King Beds
Soundproofed room

Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Washing machine, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Heating and heated floors
Need to Know - No housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Bedsheets provided
- No housekeeping
- Heated floor
Luxury Apartment, 4 Bedrooms

4 Queen Beds and 1 Double Sofa Bed
1507-sq-foot soundproofed room with mountain and city views

Layout - 4 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Washing machine, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Heating and heated floors
Need to Know - No housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 9 (9 Adults)
- Coffee/tea maker
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Dryer
- Bedsheets provided
- No housekeeping
- Heated floor
Ultimate Luxury - Jacuzzi & Sauna

1 Queen Bed, 1 King Bed and 1 Double Sofa Bed
1076-sq-foot room with mountain views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Washing machine, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Heating and heated floors
Need to Know - No housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Bedsheets provided
- No housekeeping
- Heated floor

Guest Reviews

Danielle Ann (10/5): - We absolutely loved this place, such a big apartment much bigger than we were expecting. Really conveniently located and so close to everything we needed. Staff were great helping us with our bags and taxis. Only thing I would feedback is given how much room we had the bathrooms were very small. The smallest double also could do with black put curtain rather than a blind as there was a street light outside. We loved Tromsø and would defo return here if we come back.
Minal (6/5): - The location was good. Easy walk to Main Street and restaurants. Nice spacious apartment but heat did not work well in all the bedrooms and can hear road noise through the night. The bathroom was not too clean and smelled. Service was not good had to contact the front desk multiple times. No housekeeping service. Had to remove snow from stairs ourselves. Dishes were dirty and some appliances need to be replaced
Bjørnar (6/5): Jobbreise - Helt greit i forhold til pris, men bærer preg av manglende vedlikehold. Kjøkkenvifte fungerte ikke, cisterne på bad bråkte og bruk av skjøteledninger. Verst var nok mangelfull brannsikring. Detektor av ukjent merke var plassert på lavest punkt i taket, lengst unna soverommet og det siste sted evt. røyk vil komme. Mye snø under oppholdet og vei/trapp til leilighet ble ikke måket. Stort avvik mellom bilder i annonse og faktisk utseende.
Aurelia (8/5): - Sehr zentral gelegen, gut erreichbar, freundliches Personal.
Sarah (10/5): Recommended for several people stay - 3 bedroom apartment. Everything we needed 10 min walk from city. 5 min to grocery store.
Asanka (6/5): - There are number of properties with same name Enter tromso and confusing. We feel like we were sent to the wrong place.they need to distinguish the properties. There were not enough GPOs in the bedrooms and the living room was not lit up and some of lights did not work. However the staff were exceptionally helpful
Leif (10/5): Perfekt beliggenhed. - Super fin lejlighed, som lå perfekt i forhold til by og havn.
Saengusa (10/5): - Location is good. Easy to reach supermarkets, restaurants and attractions. By the way, one shower/one toilet for 8 persons is quite discomfort. Reception is very nice and helpful
paula (10/5): - Great location. Stayed in a superior apartment, had everything I needed, friendly staff at check in
Christina (10/5): - I had a very large suite with everything I could have wanted - full kitchen, laundry and warmth. Easy check-in. Travel tip - book your parking early as they have limited spaces for guests.
Laura (10/5): - Hubo un pequeño problema, reservé para 4 personas y no pasaron bien la información, nos habían asignado un cuarto para dos personas, mostré mi reservación y le dieron solución muy rápido, nos dieron un cuarto con dos habitaciones. excelente servicio por eso! Gracias. El lugar muy cálido y céntrico
Mitali (8/5): - The apartment was very well located. The reception staff was very helpful. Everything was great. 1 star less only because there was no dishwasher.
Peter (10/5): - Well appointed apartment, friendly staff
Verified traveler (6/5): Dårlig renhold, men ellers greit - Mye støv, spesielt under sengen. Ikke rengjort dusjen bra nok, mye skit og såperester. Bra personal i resepsjon og bra leilighet. Dårlige puter i sengen.
Ray (8/5): - The staff was great. Also the waffles were the icing on the cake.
Ronny (4/5): - Leiligheten lå halvt under bakkenivå og 2 cm fra fortau og vei. Fest i etg to av nettene med i rundt 20 mennesker hoppende og skrikende. Ingen Wifi på hele stedet.
David (10/5): Exceptional value for money. - Exceptional value for money if you are looking for a place to accommodate your whole family.
Marc (10/5): - Great option.
Jaspal (8/5): - Comfortable for the 5 of us. The kitchen was well stocked and the living room was lovely. The beds were also comfortable and clean. Location was excellent as we walked most everywhere in the city center. The one bathroom was very small and cramped, okay for us but others might have trouble. Many stairs with small staircases were okay for us all but older folks, those with large suitcases or those with disabilities will have trouble. The hotel staff were excellent which helped a lot. Special kudos to Ionut as he was a great asset at the front desk.
Robert (8/5): Fint sted i centrum - Dejlig hotellejlighed der var alt i køkkenet indkøb stort supermarked 100m væk ligger lige i centrum
LIQIAN (8/5): - Nice cozy little home, felt like an authentic local living space. The town is small so most places are pretty walkable. Everything was working, only complaint is there was no shower gel or shampoo. Staff was generally friendly and heplful. We did not know that the apartment was not in the same building as the check-in, and there was a short 2min walk. Dragging luggage ourselves from the check-in to the apartment in the snow was a bit tough.
Cristiano (10/5): Very good - Excellent experience in Tromsø. Accommodation is very good, great location and very supportive staff.
Anas (10/5): - Super Lage, die ganze Stadt zu Fuß erkundbar. Super warme Unterkunft und sauber. Rezeption sehr höflich.
Harald (8/5): - Küchenlicht hat Anfangs nicht funktioniert. Wurde nach der 2. Benachrichtigung repariert.Einrichtung in der Küche war etwas abgenutzt.Kücheneinrichtung hat gepasst,alles was wir brauchten war vorhanden. Netter Service,der gefragt hat ob wir frische Handtücher brauchen, in der Mitte unseres Aufenthaltes. Im Bad das Waschbecken war nicht dicht. In der Dusche hingen die langen Haare vom Vormieter an der Wand. Appartement war auch etwas hellhörig. Zum Glück hatten wir nur in der letzten Nacht Übermieter.Sehr schnell ist man in der Füssgängerzone und im Zentrum. Parkgebühr für PKW um die 20 Euro pro Tag, muss man aber buchen, denn einfach auf der Straße abstellen ist nicht erlaubt.
Verified traveler (10/5): Anbefales - Leiligheten sto til forventninger og mer til! Fire gode senger, fantastisk bad, rent og sentralt. Vennlig betjening. Anbefales
ROGER (10/5): Anbefales! - Høy standard, god plass, tett ved alt.. Perfekt for gutta på tur! Du sjekker inn på Viking Hotell 50m unna.
Ronja (8/5): - Stor og fin leilighet med 4 soverom og 2 bad. Leiligheten lå sentralt til.
Paul Vincent (6/5): - It was clean and comfortable and very central. The electricity supply was a bit odd with not many sockets for appliances. The kitchen was also a bit worn. There is only an outside staircase and 5 steps down into the bedroom. The bathroom is on the upper floor off the living room. Also this was nothing like the advert we clicked on.
Heinz-Ludwig (8/5): - Nur Kleinigkeiten: Bett etwas zu weich (subjektiv) Lichtschalter defekt, etwas Schimmel im Bad.
Hector Sobrino (10/5): - Best value for the prices. Everything important is walkable and the cost is half or hotels that extremely close
Karin (10/5): Sentrumsnært - Bodde i leilighet, det passet oss som skulle være der i 4 døgn. Ligger veldig sentralt - kort vei til alt. Godt renhold.
Kjetil (6/5): Tromsø uke 2022 - Bra utstyrt leilighet, gulv og store flater samt kjøkken og bad var bra vasket, men støvet på lister og mye skit under sofa og senger, veldig fuktig og tendens til råte på vinduer, i tillegg var vinduer møkkete. slitt og lite innbydende på utsiden, ingen uteplass. Vil ikke leie her igjen
Ole Marius (10/5): - Veldig sentralt. Innsjekk og utsjekk gikk smertefritt. Lettvint å kommunisere og avtale med. Rent, velholdt og hyggelig i leiligheten.
Verified traveler (8/5): Fint - Fint opphold, men vi skulle gjerne fått beskjed om at vi måtte gå et stykke til leiligheten så vi ikke hadde sendt avgårde taxien.
Judith (2/5): Nicht empfehlenswert - Das Apartment war sehr klein, im Untergeschoss, Küche gut ausgestattet, Wohnzimmer ca 5 qm, übel das Schlafzimmer! Modriger Geruch, Fenster ließen sich kaum offnen, Matratze, Kissen sollten erneuert werden.
Gabriele (8/5): - Schönes Apartment, immer warm und sehr nah zu allem, was man braucht. Bushaltestelle, City, Lebensmittel, Restaurants, Hafen. Zu empfehlen!
Uday Kumar (8/5): Good stay at Tromso - The stay was very good. The hotel is located at a very good location as well, nearby to the bus stop, mall, city center. The staff was also very helpful, prompt and with good communication. The only issue was with heating in the bedroom, it was not covering the entire room.
Adam (4/5): - Like the location. Did not like the apartment. Looked nothing like the one advertised. Much smaller basement little flat. Vey little lite, very little space, you can hear people walking the floor above, one of the smoke alarms was missing. Had to ask for change of towels. We were there for 9 days and despite this place being run by hotel you have to ask for new towels once a week. Very slow internet, netflix stopped every 5 mins in the evenings. Pools and sauna are closed for 2 years now and still being advertised.
Rochelle (10/5): Worth the money! ☺️ - The place was very cozy and it was located in the city centre so we didn’t have to walk too long or travel to get to the pick up points. Staffs are very accommodating as well, the receptionist when we checked in even helped us with our luggages! The ambiance was very nice that we would love to extend our stay there and just chill out!
Edgar (8/5): - The hotel room was spacious and well equipped with all the kitchen appliances and kitchen ware. The staff was beyond friendly and always ready to help. They made my stay most enjoyable. The fact that there was no phone in the room doesn't matter as the staff was the best! Its 1 block from the train station and from the grocery store. All major attractions are walking distance.
Brit (10/5): Anbefales :-) - Vi er veldig fornøyde med vårt helgeopphold hos Enter Tromsø Apartment. Lett booking, lett og hyggelig innsjekk. De var fleksible mtp utsjekkingstid. Fantastisk leilighet. Kort avstand til det meste i sentrum.
Sigrun (10/5): Anbefaler dette leilighetshotellet - Sentral beliggenhet. Bygningene ser slitte ut, men innvendig er de bra. De ansatte gjorde alt for at vi skulle ha det bra! Vi var veldig fornøyde!
Ewald (10/5): Super Lage in Stadtnähe - Die Lage des Hotels war spitze. Direkt in der Nähe von 2 Buslinien, die die gesamte Insel schnell erreichbar machten. 150 m entfernt die Brauerei MAK. Leider konnten wir den Pool und die Sauna nicht nutzen, da diese im anderen Hotel waren, was wohl durch Hotel.com bis dato nicht berichtigt wurde. Empfehlenswert
Verified traveler (4/5): disappointed - The apartment does not reflect any of the 90+ photos on hotels.com or entertromso.no or elsewhere. It is smaller than appear in photos. The general standard is low (they advertise "high standards"). e.g. the TV table is wobbly and unstable. 1 bedroom was smaller than the bathroom. The other was in the attic. There was only 1 roll of toilet paper provided. No soap was in the shower dispenser. We were overall disappointed in the quality and condition of the place, for the price of 900$/2 nights.
Verified traveler (8/5): - Excellent helpful and friendly staff. Spotless. Good facilities. Comfortable bed. Wooden table a bit tired but clean. The only downside was the Entrance to the property. Which was down a set of steps. The top path was covered in ice and very slippery. But what can one expect in February!
stephanie (4/5): Would not recommend. - Check in was fast and easy. 👍 Staff was friendly. Coffee and waffles were at reception for free. Excellent centralized location! Room condition was not as expected. We booked an apartment for 3 but the bedroom was extremely small and was under average condition. Because the room was on the top floor, we were basically stayed at an attic space. The light in the bedroom was 2 small LED light right above my head. Terrible. The third person had to sleep on the couch because when we tried to pull out the couch, it could not make a bed with it. The pull out was some kind of foam with something. So we just slept on the sofa for 4 nights. There was no phone in the room so we had to go down 3 stories and around the corner of the building in snow for service. The snow were not swept and cleaned on the stairs on the top floor where we were. We had an older friend with us, she was very afraid of taking those stairs. Apartment was not fully ready when we arrived. had 1/3 of a roll of toilet paper. sheets and blankets were not ready for the 3rd person. Front desk said those should be ready on the sofa but obviously they were not. Soap dispenser for the sink was empty. only one soap dispenser in the shower room for everything, no shampoo or conditioner. these are just basic amenities. Hot water was in and out. Can you imagine no hot water in a Norway winter?! WiFi was poor. WiFi was even slower and worse in the bedroom.Overall we were not satisfied with the apartment. We
po kei (8/5): Good place to live - It's been a very good experience in there. I have been the 2-bedrooms-type apartment, felt like at home. I would suggest: a larger hot water tank for shower.
Verified traveler (8/5): - It was very unique and compatible. The location is also near of down town.
Ruk (8/5): - Great location and friendly staff. The apartment we stayed in was not like any of the images shown on the Expedia website. It was a bit run down, with chipped walls, broken blinds and nicks here and there. Generally a lower standard than I was expecting, after booking a great 4-starred apartment in Oslo via Expedia as well. It was, however, still comfortable and the heated floors in the kitchen and bathroom were a nice touch.
Aida (10/5): - The place was spacious and well equipped with basic amenities. The kitchen was huge. Easy for us to prepare our meals, complete with its utensils. Toilet was spacious with good water pressure and water heater.
Verified traveler (8/5): - The apartment nice clean big new equipment calm neer to the center
Verified traveler (8/5): - The apartments is 10 minutes from the city centre by foot, supermarket few block away. We arrived and checked in relatively quick, reception staff were really friendly and helpful, there are free tea, coffee and D I Y waffles in the evening between 6-8pm, it was very nice. The room was warm and clean, the kitchen had the basic equipment, basic toiletries bath towel was provided.
Verified traveler (10/5): - Excellent property only five minutes walk from the centre. Staff friendly and very helpful. Second floor three bedroom apartment with views of the mountains. Would definitely recommend Hopefully will go back sometime
Verified traveler (4/5): - False advertising The property did not look like in the pictures on the expedia website whatsoever. The flat was in the basement and much smaller than expected. The entrance was icy and slippery. There was no shower gell or shampoo. We had to make a trip to the reception (outside and the other side of the building) to ask for a loo roll. We feel like paying for 4 stars and getting 2 stars instead...
Verified traveler (10/5): - Clean, new, warm and large. One thing I should mention in case someone want, is that the property didn't have a bathtub. However everything was over expectation and we didn't have to care about that.
s c (8/5): OK but a little basic - We had a great time in Tromso. The apartment was fairly central, or at least within easy walking distance of the town centre, reasonably well equipped and warm. It served our needs and the staff were extremely helpful. The apartment itself was however nothing like the picture in your brochure and although there are likely to be many simliar apartments, we did feel that the picture which helped us chose this accomodation to be misleading being in a basement with little natural light. On that basis we may look at other options when chosing to revisit. Wifi only allowed one device to be connected at any one time.
Verified traveler (6/5): - Despite booking a 2 bed apartment we were given, with no other choice, a converted (large) closet with no kitchen.
NATASHA (10/5): Extended Stay - I decided to extend my stay for another night here in Tromsø as there were plenty to explore! Furthermore, the apartment was cosy with attentive and friendly staffs on site!
Alan (6/5): Service improvements needed. - Apartment was in spacious and comfortable however certain things could’ve been improved. We had an apartment with 2 rooms for 4 people and only got 2 small towels. The toilet sink was blocked the whole stay and on the last day NO hot water was available. Reported the issues and got an apology however seen the price, we feel a comercial gesture should have been given.
NATASHA (10/5): Cosy Apartment - We decided to book this apartment because of its amenities and location (Easily reachable by taxi and bus 42 which is a short walk to all the attraction). The 2 storey apartment comes with a fully equipped kitchen and washing machine. The staffs there are really friendly and warm! They will do their best to make you feel welcome!
Verified traveler (8/5): - Good: it was large enough, Bad: the apartment was a bit far from the hotel.
Verified traveler (8/5): - Lovely stay in a one bed apartment - cosy, comfy, clean, good location and able to cook for ourselves. Plus loved waffle hour.
Cyt (8/5): - Initially they allocated us an apartment which is up at hill. Way up to apartment was icy and slippery. The lucky and blessed part is they able to allocate another apartment nearer to town which have not much view but It was better than walk uphill. Other than that, everything is goods. Hot water supply, kitchen appliances, heater all works. Basically we have a pleasant stay.
Verified traveler (6/5): - There are no Housekeeping for all the 6 days there. We need to walk to Viking hotel to tell them we need towels, rolls etc. No telephone to call and request at all. With such a cold weather, I Guess no one will just walk under the snow and get those amenities.
Robert L (8/5): Comfortable and convenient but needs a makeover - Convenient location walkable distance to the town centre. The Apartment is comfortable and clean but in need of a bit of maintenance. There were many lights that needed replacement bulbs, making the apartment a bit dark in areas. the kitchen needs a refresh.
FP (10/5): - I like fully equipped apartment centrally located yet not too noisy. Great for families
Verified traveler (6/5): - If the staff can lead the guest to the apartment, it would be great. If allocate a different apartment to the guest, please inform in advance. But overall it was a pleasure staying
ACotoi (4/5): - The property was advertised as three double bedrooms, however it was one double bedroom, one single and a open plan loft with 4 single beds, very inconvenient for two families. The flat was not very clean and we found dirty towels inside the washing machine and to make the matter worse we had to take short showers in turns as there was not enough hot water for 6 of us to have a decent shower.
Simone (10/5): - Fairly central, spacious living, good bedrooms and kitchen facilities, heated floor, big bathroom with double shower head. Only issue is on first floor stairs which made it difficult to navigate with our big cases especially after it snowed and made it slippery. Nighclub across street was noisy patrons late in night
Claire (10/5): - Fabulous apartment that once inside was in new condition with everything you would need. Parking available at an additional cost. Free tea & coffee 24 hours a day. Free waffles every evening. Staff very friendly, helpful and knowledgeable. Walking distance to the heart of Tromsø. Highly recommend this venue.
Verified traveler (4/5): Address is not Gronnegata 18; apt was 500m uphill - I booked an apartment for three nights at Enter Apartments Tromso Norway, The location listed on the Travelocity site was Gronnegata 18, Tromso. The confirmation email also gives the address as Gronnegata 18, Tromso. The apartment I was given was 500 meters uphill away from the expected location, and was at Mellomveien 37 Tromso. I made this reservation at Enter Apartments Tromso based on the location, in order to be with my family members who had reservations at Enter Hotel Viking at Gronnegata 18. While the hotel website did say a different location would be required for check-in, that different address was given as Gronnegata 18 Tromso, so I assumed it was next-door and would involve going out the front door. I did not expect my apartment to be 500 meters away up hill. The sidewalk outside the apartment is unfinished and is currently gravel. I was traveling with my 2yo son and a stroller so the location was very inconvenient. At check-in time I had not yet seen the location. When I was told the location I complained and asked for a different location or the hotel itself but they told me there was no availability. I had no choice but to take the apartment last night, as it was 8pm and I needed to get my 2yo to bed. I checked out the following day. As I was leaving the apartment I saw a young fit couple pulling rolling bags up the hill looking very unhappy too.
Verified traveler (8/5): - Great facilities and spacious. In the middle of town. Some noise from surrounding apartments but on the whole great value for money
Verified traveler (10/5): Great apartments for families visiting Tromso - We had a lovely 2 bedroom apartment. very clean and had everything that we needed. Walking distance to the centre. Would thoroughly recommend these apartments when visiting Tromso. Thanks for a great stay!
KB (10/5): Comfortable in good location - Had a 1 bedroom appartment for 3 people in an old renovated house. Small but very cosy and sofa bed very comfortable for 1 person. Not so good for 2 people. Could walk everywhere in Tromsø. Lots of snow and ice when we were there at end of March for 6 days. Had to ask to have pathway to our doorway cleared on 2 occasions as it became very slippery. Should really be done every day without asking. Would definitely stay there again though.
Verified traveler (8/5): Large can accommodate multiple people - I stay here with two friends. It had a lot of space, we each had our own bedroom. Very accommodating. It was quiet location with a great view. The kitchen was very useful because most places don’t open until 9 or later. The beds were very comfortable and the heated floor in the bathroom was nice. Two comments that I have are first the check-in location is not as what was listed on Orbitz. This was not very accommodating since we took a taxi to the hotel and then had to walk 5-6 blocks up hill and had a nice climb up some steps to the hotel. Second, the building (which has apartments that locals live in) is limited to 500liters of water. So if the tank runs out you have to wait until it fills again. Fortunately we didn’t run into any instances where we ran out of water, but it is a potential. Overall, we were very happy with our stay and would recommend staying here.
Verified traveler (8/5): Comfortable apartment blocks from city center - We arrived pretty late and check-in was quick and painless. The apartment was clean, comfortable and well appointed with a fully functional kitchen. Everything in the apartment worked as it should.
paula (8/5): Great location but tiny space - Our room for three people was super tiny and yet there was room for all of us and our excessive luggage. The location was great and there's a wonderful bakery one street closer to the sea. I recommend this hotel but be aware that the photos make it look much bigger than it is. Once we got over the shock, we found it quite charming.
Paul (4/5): Not given apartment we booked. - Would have been much better if we had the apartment the booked. Was new but very basic, no toaster or microwave even though advertised.
Verified traveler (10/5): Viking apartment - Very nice apartment, roomy enough for the 9 people who went. Cabin like feeling, really comfortable beds, warm apartment even with the snow falling all weekend. Easy location for most things- shops, restaurants, museums, etc. Very friendly and helpful staff. We had a great stay and would highly recommend this hotel.
Alex (10/5): Cosy hotel, close to everything - Klaus was an absolute god send, the rest of the staff were lovely too and couldn't do enough for you! Room was gorgeous and so homely, although the bed wasn't the most comfortable. If we ever get chance to go back, I would happily stay here again.
Verified traveler (6/5): - Went on taxi ride to see the Northern lights. They were brilliant.
Jeanell (6/5): Flight canceled- didn't get to stay :( - Our flight was cancelled- wish we got our money back. Hotels.com gave us a credit so that was nice :)
Arveson (6/5): Great hotel but poor service - We booked this place as we had eight in our group and of wanted to stay in one place (rather than two separate hotel rooms). Our place wasn't ready until 6:30 pm (although checkin time was 2 pm). The TV channels on both TVs in the place didn't work. There were no keys for bathrooms (we had eight people staying in our place). Dinning table lights didn't work. We informed reception but both the TV and light issues were never fixed. We also had issues with car parking (others had parked their cars in our assigned spots). Most importantly, there was no telephone in the room to call reception (and the reception was four to five minutes walk away in a separate building). And since we were from overseas, a phone call to reception meant an overseas telephone call (!) There wasn't much empathy showed by hotel staff either. The place, that is, the rooms, however, was very comfortable, spacious and clean. Upon checkout, we were offered NOK1,000 off our hotel bill due to the issues above. We sincerely hope that the hotel management addresses the issues above so that future guests have a much better experience. Thanks
David (8/5): Apartment for the midnight sun - We had a great stay, although the weather was a bit annoying at times. The staff were very friendly and helpful and the city of Tromso was very interesting.
Verified traveler (10/5): - very nice apartment and extremely helpful staff............................................................................................................!
claire (6/5): Ok - Apartment nice but broken shower door, no blinds on bedroom window, see through curtains with 2 very bright lights on wall outside window, very noisy upstairs apartment, party til 5.30 am, across from nightclub-very noisy each weekend night til late, not good for families, also same key to open outside door and door to our apt and as upstairs apt must also have key to open outside door their key also opened our apt too!! Apt was advertised ad balcony with mountain view, balcony small with views across street to high rise shops/apts with tiny glimpse of very top of mountain visible between the buildings...not mountain views that you would imagine.
David (10/5): - very good apartment, good location, friendly helpful staff.
Lissa (10/5): An amazing memory made! - We stayed in a 3 bedroomed deluxe apartment. What a treat!!!! It had only been finished 2 months ago. Although we were approx. 6 minutes walk from the Viking Hotel (uphill), we were treated to the top floor apartment with wonderful views of the fjords. Everything was of a brilliant standard. An internal lift took us to our apartment. On arrival, the hotel paid for us to have a taxi to take us there as the conditions weren't great at walking with a suitcase! All members of staff were so friendly and welcoming too.
Nick (8/5): Cozy apartment in Tromso - I rented out the suite on the top floor, which was cozy, with a double bed, and optional pull out couch. Staff were very friendly. It felt like having a miniature apartment. My only complaint was I was staying in March, and there was a lot of ice on the stairs and the walk. The stairs to access the suite are on the outside. I could negotiate fine enough, but I wouldn't recommend it to anyone with mobility issues.
Mi (8/5): Comfy home away from home - The flat is well organised with all the necessities. We booked a one bedroom, but were pleased to find out we actually had 2 bedrooms! Very centrally located. There are 4 parking spaces at the back of the hotel (to be booked in advance and pay at check in)
WAI MAN WILMA (8/5): Not recommended if you don't like stairs. - The room was on the top (third) floor of the building. There was no lift and we had to climb up the stairs which were outdoors and all covered with snow with our heavy luggages. I surely wouldn't recommend this to those not willing to walk up and down the stairs every time you go out. We had a car and the hotel charged us 180NOK each day for a parking space at the City Living Hotel, which was situated two blocks away from the apartment. I was not happy about the charges because after I parked the car, I saw a notice saying that the charge was only 150NOK per day. The hotel gave me a strong sense of dishonesty in this matter. Moreover, the pave way to the car park was extremely narrow. If one is driving a standard car, the sides of the car are likely to get scratched.
Emily (10/5): Great value, comfortable accommodation - Good central location close to supermarkets and starting points for excursions. We really loved the apartment. Clean, comfortable, spacious and well laid out space. Kitchen was well stocked with quality appliances. Towels were changed on second day. The staff were friendly and helpful, everything ran smoothly. The apartment wasn't ready when we arrived, and we were only able to check in at 3 pm, however this didn't cause any issues as we left our luggage at the hotel and had a wonder round town. Only one point - The apartment we stayed in had steep stairs to the front door. They added to the charm of the place and we really liked them :), but could be a bit slippy in the ice/snow so would be difficult for someone with any mobility issues. Would definitely recommend!
Verified traveler (10/5): - Spacious apartment comfortable and clean. It's very warm and close to local shop for food and town Only reserve is the don't s in handbook for which every demeanour has a fine it just puts you on edge.
Verified traveler (10/5): - We stayed in the deluxe apartment, superb, lovely amenities, very clean and great to have own privacy.
Stephen (2/5): Terrible experience with the apartments. Avoid! - A fiasco from the start. We booked (and paid) months in advance. When we arrived they said the room wasn't ready. By which they didn't mean they just had to change the sheets. No, the actual construction of the building in which the apartment was located was not ready! I arrived with my wife and two children to an apartment in a building still under construction: it smelled of paint and construction dust, the television was still in a box on the floor, and worst of all there was no heat (this was November in Tromsø; ie., 0 degrees!). We complained, they put us up in another place for the night, then cancelled the rest of our weekend without out request! A family of four on the streets of a freezing night in Tromso and they do absolutely nothing. The smug prig at reception topped off the horrid event. Beware booking an apartment here!
michael (10/5): - Excellent accommodation central to the town, has all amenities would definitely recommend
Suz (8/5): - Tromso is nice but expensive! Nice people and friendly.
Verified traveler (10/5): Good apartments in Tromso - The outside might not be too encouraging, but the actual appartments themselves are very comfortable, clean and quiet. It is also great to have full cooking facilities, with a decent sized supermarket nearby.
Verified traveler (2/5): - The locations is not good and the space we were provided was not as promised. Too small
William Ross (8/5): Great local style place in great town - A great place. We stayed in an apartment room. It was not obviously apparent from the listing that this was in a location a block and a half away from the reception ( and town center) .... but that would not put me off returning.