Swan River Hotel

Location: 1 Epsom Avenue, Ascot, Perth, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Garage
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Deluxe Twin Room

  The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key card access

• Superior Double Room

  1 King Bed

  301 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with digital channels

  Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Free tea bags/instant coffee

• Deluxe Double Room

  1 King Bed

  430 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with digital channels

  Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Free tea bags/instant coffee

• Family Triple Room

  1 King Bed and 1 Twin Bed

  474 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with digital channels

  Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Bedsheets provided
  • Free tea bags/instant coffee

• Deluxe Double Room, River View

  1 King Bed

  430 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with digital channels

  Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Free tea bags/instant coffee

• Superior Double Room, River View

  1 King Bed

  301 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV with digital channels

  Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Free tea bags/instant coffee

• Superior King Room

  The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key card access

• Family Room

  This spacious family room features a flat-screen TV and air conditioning. There is a modern bathroom with a shower and free toiletries. Please note that the 4th guest will be accommodated on a roll-away bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key card access

• Deluxe King Room

  This double room features a flat-screen TV and air conditioning. There is a modern, fully equipped bathroom with a shower and free toiletries. Please note the 3rd guest will be accommodated on a roll-away bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key card access

• Deluxe Room with River View

  This double room features river views and a flat-screen TV. There is a private bathroom with a shower and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key card access

• Superior Twin Room

  This room features a flat-screen TV and air conditioning. There is a modern, fully equipped bathroom with a shower and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key card access

• Superior King Room with River View

  This room features stunning views of the Swan River. It also includes a flat-screen TV and a modern bathroom with a shower and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key card access

Guest Reviews

• Michael (5/5): -
• Kym (8/5): Short but good - Meal was excellent Super large bed
• Bradley (10/5): -
• Haworth (10/5): - Very easy to park, very clean room. The corridor carpets
• Adam (1/5): Worst experience of my life. Our car was broken into overnight in the hotel car park, the window was smashed and the ent -
• A.Mzam (10/5): - Everything. Nothing.
• A.Mzam (10/5): - Everything. Nothing.
• Simon (1/5): -
• sheldon (7/5): - It was a very interesting accommodation very eerie and strange but also very luxurious. Huge rooms!
• Darren (6/5): Would of been great had it not been for the other guests - Easy access to airport. Big clean room. There was some other guests stomping around slamming doors, coming and going every 5 mins from 7.00pm - 3.00am
• Mellissa (10/5): -
• Sharn (8/5): -
• Sharn (8/5): -
• jane (7/5): Staff very pleasant and rooms clean and comfortable. Some care and attention needs to be taken as far as lighting - Large rooms Bedside lights didn’t work
• Elizabeth (8/5): Very welcoming and comfortable - Excellent value for money Great location on river and near airports Reasonable meals Dated older property but great value and comfortable
• Marion (9/5): - Das Hotel liegt in optimaler Distanz zum international airport Perth. Alle waren sehr freundlich und hilfsbereit. Die Zimmer sind sehr geräumig, die Betten gross und das Bad ist sehr sauber. Es gibt nichts zu beanstanden.
• Paige (10/5): Comfortable stay and early check in available for a fee - Comfy beds nice showers little outdated and room door was damaged so couldn’t close it
• Dannyelle (8/5): -
• Christine (8/5): - no microwave - or ut
• michelle (5/5): -
• Olivia (8/5): -
• Dononovab (8/5): -
• John (10/5): -
• malcolm (8/5): -
• Foley (1/5): - Not much First room had mould all around the bath and then they down grade my room then the new room had pubic hair around the toilet
• Robyn (10/5): - Room was immaculate and comfortable Not central to shops and eating places other than the restaurant on site.
• Kash (5/5): Average and overpriced - The restaurant was nice. The smell of the room and the condition of the room. Quite run down and smelled like cigarettes. Like a pub. A cigarette burn mark in the seat in the room.
• khwanjai (10/5): - Quite spacious and great location close to everything
• Michael (10/5): -
• Janice (8/5): -
• sue (10/5): -
• Manuel Luis (9/5): - Room None
• Marianne (8/5): - Excellent Mothers Day buffet breakfast Coffee cups too small
• Peter (8/5): -
• Coralia (10/5): - Great place Nothing. It all was great
• peter (9/5): - Great location Restaurant closed public holidays
• Mellissa (10/5): -
• susan (8/5): great place to stay - easy access to the bar, view was great, easily accessible, able to hear the concert at Ascot from the decking Bit further out of the city than I anticipated
• David (5/5): Riverbank site excellent, close to airport, disappointing staff,faults in the room. - Cheerful young man who helped us with the bags. Room looking over the river. Vague reception staff. Multiple subsequent attempts to contact the my room telephone were unsuccessful. Faulty, broken toilet flush mechanism. Safe battery dud. General air of lack of staff.
• Catthalina (7/5): Plesant. Was a quick overnight to pick up my husband from the airport. - Proximity to airport. Comfortable bed. TV in our room didn’t work. Couldn’t get free view channels. Someone did come eventually and positioned a towel between the TV and wall. It helped some but then failed again. No smart TV. When travelling with a toddler this wasn’t ideal.
• Michael (8/5): -
• Ammon (10/5): Always a grooved stay here, friendly an informative staff. Smooth check ins. -
• khwanjai (10/5): Overall is my favorite place to stay when I have to do chore in Perth or fly in fly out - Spaces. Location, quite , comfortable, staffs are nice Should have set up mini bar available
• Jill (9/5): Lovely room with space to move - Lovely big room Na
• Marshall (10/5): -
• Paul (9/5): -
• Karen (5/5): Stay at a more modern hotel for a more comfotable modern stay. - Location was good for our needs. Great shower. Old property with partial renovation effort. Old motel/hotel with partial attempt to convert to hotel. Half an effort at kitchen and food ordinary. Great for short stay near airport and central inner east perth. Not for those seeking a family holiday type vibe. Wouldnt stay again. Messy and diss organised hotel and gym didnt work, staff couldnt open door and didnt really care.
• Mellissa (10/5): -
• Susanne (9/5): - Modern and clean rooms, very quiet and in a convenient location close to the airport. The restaurant and bar were closed due to a public holiday.
• Nicole (8/5): Now ce place to stay - Quiet and easy parking Bed was not supportive to the back, to many foam overlays
• Kerry (9/5): We stay here every time we have a stop over in Perth from the airport. - Awesome location. Very roomy. There were left over drinks inside the fridge that must have been forgotten from previous people. Very minor and was only once. We will still stay here every time
• Kaye (10/5): Exceptional hotel - clean, food great, large rooms and so many extras - All the little extras in our room and around the hotel. Exceptional hotel and will definitely dtay there again. Everything was exceptional.
• Henry (8/5): -
• Melissa (2/5): Poor experience. Will not be returning - Room was changed upon arrival. Room service didn’t work even within designated times. Air conditioner not working so the room was freezing. Hotel was extremely loud for the entire stay.
• Chantal (7/5): - Location.
• Carlos (3/5): Not recommended - It’s changed Not much offered for the price
• Jamie (6/5): - Everything was clean bed was huge snd comfortable Parking was a bit tight when there was more than one long 4wd in small bays. Its definitely a small car area
• Golder (7/5): -
• Virginia (4/5): -
• Kylie (10/5): -
• Sam (10/5): -
• Kevb (10/5): -
• Ethan (10/5): Good food, great rooms and great service - Nice rooms Nothing
• Guest (9/5): -
• Lyston (5/5): Hospitable but quality not there, it really needs a full overhaul if they want to charge those prices, it’s not the 90s - Not a lot It’s old and dungeon for what it’s worth it’s not it
• Afendra (9/5): It was a pleasant surprise, excellent value & great location - The room was spacious, clean, comfortable & close proximity to the airport No cutlery ie spoons to stir coffee. It is a very minor detail but was annoying. No extra bedding ie blanket for chilly night
• Mellissa (7/5): -
• Anthony (5/5): - Good size bath quite place some rooms have a decent view of the river
• Mellissa (10/5): - Room location Had rubbish unswr rhe bed from people before and and could noy use balcany as sign said under mantanance . Also did not have a micowave
• Mary (10/5): -
• Russell (7/5): Wasnt bad need kitchenette - Room Shower
• Ryran (4/5): Constructive feedback - Size of bed ●Comfind bathroom area ●No note pad & pen ●No bible ●Would of liked condiments like milk & cookies in room. ●No mini bar ●Would of liked bigger size slippers & bath robes. ●Didn't receive a 2nd room key after requesting one. ●Wasn't made aware we had to get milk from reception before entering room, also after a long trip we had to go back to reception not once but twice regarding things that should of been in room, would of been nice for staff to bring to our room. ●The carpark space was really tight & a lil bit difficult to get our luggage out of car but other then that it was an average stay considering the amount money spent & all the inconveniences.
• Arina (7/5): -
• Terry (9/5): - Food and service. Noisy and inconsiderate guests.
• ashleigh (4/5): - Let's be real the place is run down, which is a shame as it's got the potential to be a hidden gem. $8 room service fee to get a coke zero. No mini bar, very dirty walk ways within the hotel, walls dirty, bath had hair on it
• Leigh (10/5): Great - I had made my booking for another date. The concierge made a new booking on the spot and even offered a discount Nothing was an issue
• Rob (4/5): - Good location The room was smelly, toilet was leaking, wallpaper peeling off the walls and the room looked tired and old.
• xiangyang (7/5): -
• Kaylene (9/5): -
• rich (7/5): -
• Julian (7/5): -
• Petri (7/5): -
• Guest (8/5): -
• Mellissa (10/5): -
• Astrand (8/5): -
• Wood (10/5): - Excellent base for country people like ourselves ,staff friendly meals excellent Nil
• ALEX (8/5): - Location was great for FIFO Blinds didnt work on some windows but curtains were fine
• Chelsea (6/5): Generally good, but not being able to make a coffee in my room dropped this for me from a return visit. How hard is it t - Great location. Room was immaculate and very spacious. Gave a great sense of luxury Fire alarm just after I checked in wasn’t great, but no fault of the establishment Very terrible coffee and no milk in the room (seriously how is this not available). Had to walk a long way to reception to get a tiny thimble of long life milk. Expected better for the price paid!!
• Deniz (10/5): -
• Melissa (7/5): -
• Paul (9/5): Very pleasant and relaxing.h - Very comfortable beds, lovely clean bathroom facilities, pleasant staff who helped us. The food in the restaurant was good. We did have a lovely view of the river and the location was better than we expected. Having to manage our heavy cases up the stairs to our room, but we managed in spite of our ages!
• ca0e7f6b2a917118eca043836887bb5a (5/5): -
• 416b10af32fe709ded54cdd807f04b67 (2/5): - Nice front desk lady Out dated decor, no window in the room - only window was frosted and to the corridor where the light was on all night, power points didn’t work, iron didn’t work
• 8083d29fdce67037ea463573d6bb508d (1/5): -
• 053dc265767d711e19a071e6760d812a (7/5): - Close to airport, room we stayed in was large Restaurant not open Easter Sunday. If you are in the hospitality industry and you have a large number of people staying (lots of cars in car parks) then you should provide a place for at least breakfast. Open for reduced hours, employ less staff, but at least open!
• 73c97b293a947358f93a4b337e68464a (8/5): - Great location, great staff, spacious room. Couldn’t stay longer!
• b661051968f9729a8eced42b04efb0fd (8/5): Great rooms , Lovely staff - Rooms were big, the staff were so nice especially Chookey Pool was too cold and the hallways were a little dirty.
• c7d93868af87719f23c989c73dcd0f74 (8/5): -
• 4c3a87d5e82672749fd1e8641a70e48c (10/5): -
• 2526bd2b4e9c72a533cfe1a87831a3b8 (10/5): - Location Value for money Room service The vent in th bath room very dusty room 57

Photos