The Palms Dubbo

Location: 39 Cobra Street, Dubbo, au

Star Rating: 3 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Grocery deliveries
• Wheelchair accessible
• Salt-water pool
• Outdoor furniture
• Fruits
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Exercise/lap pool
• Japanese garden
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Queen Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Salt water pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Queen Suite

  Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite has soundproof walls, flat-screen TV with streaming services, garden views, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Salt water pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Suite with Spa Bath

  Guests will have a special experience as the suite provides a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. This suite features soundproof walls, flat-screen TV with streaming services, garden views, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Salt water pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Twin Room

  The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Heating
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Salt water pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior King Room

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Salt water pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Georgia (10/5): -
• George (9/5): Room big & sound proof , Bed Big & comfortable = Yes would stay again - Room Size = Big & Clean , Bed King comfortable , Sound Proof could not hear anything from outside , Microwave , kettle & toaster , Biscuts + tea and coffee , new bathroom + off street parking if front of room All was Great
• Adam (9/5): Palms dubbo - Clean ,spacious ,tidy get the feeling it may have been ths "best" room as a new customer Free netflix big screen It was ok
• Perryn (8/5): - Location, size of room Had a bad smell from drain in bathroom
• Nicholas (8/5): -
• Carmen (1/5): Wouldn’t stay here again! - Stayed there 2 nights, checked in Saturday afternoon and checked out Monday morning. Room was not serviced on Sunday morning. We were out all day Sunday and when we returned to our room, nothing was replaced and cleaned. When we asked reception why was room not cleaned, the manager told us that “they don’t clean on the weekends “ . What a load of bullshit !. I paid the same amount daily.
• Chloe (9/5): - Great location, staff were always available and friendly. The room was comfy and clean.
• Cheryl (9/5): Good value for the price and location excellent - The check in process was easy, owner friendly, premises clean and comfortable , parts a little tired ie chair covers but overall it was value for money. The location was excellent . Would stay again. Bathroom was updated and lovely. A little tired although furniture painted , table chair covers could be redone.
• Grahame (6/5): -
• Geoff (8/5): - Great shower. Location
• Brett (9/5): - Very good value for money, clean , did the job
• Jimmy (7/5): -
• Madeleine (8/5): Great location. Very tidy and staff was super friendly and accommodating - We did not have breakfast N/A
• Chrissylee (10/5): -
• Denis (1/5): - No, not clean at all Dirty bedshits, and dirty toilet and bathroom.
• Fulmer (7/5): -
• garvin (8/5): -
• Graham (10/5): - Great service everything was easy all good Everything was good
• Elizabeth (9/5): -
• Elizabeth (1/5): Bedbugs. I cannot in good conscience recommend a place with bedbugs. - Check in was fast and easy. It's in a very good, central location. The bath is enormous. The bathroom was clean. The room had bedbugs. The bed was extremely hard and I had a terrible time trying to sleep. The bathroom smelt like a korean restaurant, I assume there's one nearby. There didn't seem to be much parking space available.
• Rebecca (7/5): Fantastic location for the purpose of our trip! Kids loved the pool too. - The location was great! Room was clean, renovated bathroom, bed was comfortable. Room was a bit dated. There were no bowls, plates, cutlery etc. only glasses and mugs.
• Cameron (6/5): - room bed, way to hard.
• David (10/5): - The Pool is in a perfect Spot for the Sun in the afternoon The Shampoo/bodywash was not very good
• Peter Brierley (8/5): -
• Tony (5/5): Read reviews before you booked, they are good to finest hub - It look liked the rooms had been flooded, we decided not to stay
• Tina (8/5): We booked our stay at the last minute, the owners were lovely, while perhaps a little tired our room was clean, comforta - The property owners were always available onsite, and were exceptionally friendly. The location was central to everything.
• Alexia (5/5): Not worth money - it was big Wasn’t worth the money I paid over $180 and it wasn’t worth it at all for 1 night pretty silly.
• Joseph (1/5): - Terrible sworn at and robbed $300 from the manager. Do not stay here they are pack of thieves
• Coèl (1/5): Terrible - Nothing the rooms were dirty The tv screen was broken, never turned it on until the third night and seen a line through it and they charged me $800
• Livia (1/5): I would not recommend a friend to stay there. It was a bad experience. - Staff is friendly and helpful. I was quite disappointed with how dusty the room was — including the sofa, bed, and air conditioner/heater. As soon as I arrived, I started sneezing and coughing. I stayed for four days, and by the end of my stay, my symptoms had worsened, and I developed a severe asthma flare-up.
• Sophie (5/5): -
• Adrian (6/5): - Room was in the process of renovation, Bathroom has been updated but rest of the room to be finished looked old and tired
• sheila (8/5): It was great - It was great stay for 1 night None
• Jacobus Petrus (9/5): -
• Rajee (9/5): -
• Tiana (10/5): Was a comfortable bed to sleep in, short walk to CBD. Staff were friendly. Prices were reasonable. - Clean rooms, smelt fresh Nothing.
• Namita (8/5): Management and staff were excellent - The property was nice and clean
• Paul (4/5): - Location Waste trap smell
• sydnie (8/5): we were in town late, managed to getting a booking with palms. having 24hr check in made that possible so we’re really l - good area, friendly staff and clean facilities
• Brooker (9/5): -
• Phillip (10/5): - Staff were obliging, the motel was located close to restaurants and had good parking. The room was big and spacious and the bed comfortable.
• Aaron (8/5): - The bloke at the front counter was happy to upgrade us because my wife only booked a room with 1 bed and we had out 9 year old son so thank you
• Randell (10/5): Excellent - Very clean. Nothing really !
• Janelle (6/5): - The bed was comfortable and it was close to local shops We found a dead bug in the bathroom, and there was a stain on the quilt cover on the bed, as well as on the face towel in the bathroom. The bathroom door could not open all the way, as it would hit the toilet. The TV could not be used as the buttons on the remote were not working.
• Lisa (8/5): -
• Marianne Hedeman (8/5): God oplevelse. Kan godt anbefale! - Ordentligt, tæt på byen og gode parkeringsmuligheder. Fint værelse m aircondition og mulighed for at bade i pool.
• brendon (9/5): -
• Alnoor (10/5): -
• Mason (10/5): -
• Grant (1/5): - Location Didn't get what I paid for Wrong wifi password No mini bar Old room Paid 290 for a spa got no spa
• Grant (1/5): Very disappointed - Paid $290 for a spa room got no spa Room had odour No mini bar Wrong wifi password Spa like a paid for mini bar right password
• Stuart (6/5): -
• Luke (6/5): Reasonable rooms close to centre of town - There was no shampoo or body wash left in the tubs on the room . By the time we realised the reception was closed which made our stay very disappointing Pool was nice
• Krystal (1/5): -
• Dr Trev Rendell (9/5): -
• Hannah (10/5): Comfortable and enjoyable. Our first taste of being further inland than on the coast and was great. - Our room was basic but had everything we needed for a couple of nights. Value for money was great and the staff were super friendly.
• Carley jo (1/5): Smelly - Convineances The HORROR SMELL WENT THROUGH EVERYTHING...I LEft EARLY BECAUSE OF THIS... 🤢
• Stephen (8/5): Room was as expected. - Room was as expected. I usually stay on the highway. The office staff was rude. I'll be staying back on the highway next time.
• Diego (10/5): -
• Achira (6/5): -
• Gloria (3/5): Old and Disappointing - Not much; the bathroom was renovated and that was good Room was very disappointing, old and worn. Bathroom was the only ok thing in the room. The door jambs to the bathroom had peeling paint everywhere, the wardrobe was cheaply made from plywood, the bench and cupboard were scratched and old and the carpet looked dirty and needed replacing. Don't understand how this hotel could be rated as a 4 star on Bookings, I would only give it 2 stars. Not worth the price it charged; way overpriced.
• Bonnie (10/5): Lovely stay, pool was great - Big beds and spa
• Louise (7/5): Clean and basic accommodation with everything you need for a short stay. - The room was clean and comfortable and had everything you needed. Bathrooms were refurbished and were lovely and modern. Not sure if updates are still in progress but the room just needed a paint to complement the other work,
• Davis (5/5): -
• Nataly (8/5): -
• Holli-Maree (8/5): -
• Mahesh (7/5): -
• Mark (4/5): - Noisy Couch was dirty Over priced
• Steven (1/5): Out side of rooms were littered with cigarette buts , leaves ect . Inside very well used . - Very little , needs a quality make over not a bodgie job like has been done . Shower floor tiles are deadly smooth so when soap with water they are very slippery to the point that I fell onto my hip and back and now in pain with difficulty walking . Very unsafe . I did report the event to the staff but .
• Jennifer (6/5): - Close proximity to town Old, needs updating.
• Mason (10/5): -
• michael (8/5): - Clean and tidy.
• Sigourney (8/5): -
• Abhishek (6/5): -
• Clair (7/5): Room fit for purpose. Overnight stay only and we only used the room to sleep and wash - Good location. Easy check in. Comfortable beds. Large bar fridge. Nice bathroom. Quiet Cleaning sub par. Sheets and covers stained. Hair in freezer. Dust layer everywhere
• Philip (8/5): -
• Chrissie (6/5): Clean room for transit stop - Clean room
• Amy (2/5): -
• Spencer (8/5): - Close to food
• Mary (6/5): -
• Richard (8/5): -
• Nataly (8/5): -
• Tracey (5/5): Ok if your not picky - Easy location.free parking . Bathroom lighted mirror was great for makeup application. Charged more than the rate quoted on booking.com . Not sure why??? Beds hard but bedding clean. Room tried to have updated bathroom but the rest of the room in 1980s condition and very worn with no attempt to try and update Our room had a locked external door at the back . Not sure what was behind it but smelt cigarette smell coming from under it . Hit my head on outside lighting that was broken and hanging out of the roof with cables exposed! Tried to tell reception of price query and lighting issue upon leaving but reception was closed within the open hours . We won't be returning again
• Belinda (7/5): - Close to shops The people at 3am talking out side my room
• Melinda (8/5): - Staff outstanding - very friendly and helpful. Loved the room - nice choice of modern features
• Wendy (1/5): Property discrimination - The property cancelled my booking after I notified them that I had an assistance dog. This is against the law. Please train your vendors on assistance animal law. Get them to watch training videos on assistance animal rights and responsibilities here: https://animaltherapies.org.au/assistance-animals/ The property cancelled my booking after I notified them that I had an assistance dog. This is against the law. Please train your vendors on assistance animal law. Get them to watch training videos on assistance animal rights and responsibilities here: https://animaltherapies.org.au/assistance-animals/
• Kodie (2/5): - Had Hoons driving up and down main street and very inconvenient check in
• Mason (10/5): -
• Kevin (8/5): - The staff were kind and helpful. Needed to hire an additional bed and was not a problem. Location is great. Close to family favourite fast food restaurants.
• Mason (10/5): -
• Kalen (1/5): Don't stay here. - NA Don't stay here.
• ana (4/5): Sin más - La ubicación El mobiliario está para reformar ,el baño está bien pero huele mal ,la cama confortable
• Dylan (6/5): Just fine - The bathroom The bed the lighting
• Mason (10/5): -
• Marilyn (8/5): Very comfy - Comfy bed & big tv with a couch to sit on Nil
• Kylie (8/5): Very good -
• Tegan (10/5): Exceptional -
• Hayley (10/5): The staff were really friendly I will definitely be booking again at some point - The bathroom mirror Nothing really it was good
• Sandra (7/5): Good -
• Leeanne (9/5): Superb - Clean motel friendly and helpful staff Easy to find good location

Photos