Aequora Lanzarote Suites
Location: Urano s/n, Puerto del Carmen, es
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Aequora Lanzarote Suites, just a 5-minute walk from the beach in Puerto del Carmen, offers modern rooms with amenities like flat-screen TVs, air conditioning, and private balconies or terraces. Enjoy views of the pool, garden, or surroundings from your room.
Dining Variety
Indulge in a culinary experience at the hotel's 3 restaurants, offering buffet options, show-cooking, and a Spanish menu. Adults can savor a meal at the exclusive adults-only restaurant. Additionally, there are bars serving a range of drinks and snacks for your enjoyment.
Entertainment and Relaxation
Relax by one of the 5 outdoor pools, or engage in activities like tennis and billiards. Families can benefit from the children’s club, playground, and pool games. Unwind with a massage service available on-site.
Secure your stay at Aequora Lanzarote Suites for a memorable experience.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Table tennis
- Currency exchange
- Solarium
- Darts
- Non-smoking throughout
- Board games/puzzles
- Concierge service
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Evening entertainment
- Baby safety gates
- Entertainment staff
- Outdoor furniture
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
- Cooking class
- Aerobics
- Bingo
- Supervised childcare/activities
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Golfing on site
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Tennis lessons on site
- Water park access (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Pool waterfall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Fishing nearby
- Horse riding nearby
- Swimming nearby
- Water sports equipment
- Water tubing nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Pool toys
Rooms Available
-
Family Junior Suite
Featuring a private terrace with pool or garden views, this family suite comes with a double bedroom, separate living area, and a bathroom with a shower and hairdryer. There are 2 flat-screen TVs with USB port, a rental safety deposit box and coffee machine. There is also a mini-bar available for an extra charge and free welcome coffee caps.
The hotel has suites adapted for guests with disabilities, subject to availability.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite Select
Spacious 42m2 Junior Suite on high floor at the adults only area. Pool and/or lateral sea view. Sun loungers on terrace. Equipped with: Two SAT TV LED 32 ” with USB port –one in the living room, and another one in the bedroom –. WIFI, international TV-channels, pillow menu, air conditioning, fully equipped bathroom with shower, hairdryer and make-up mirror.
Included services:
• Small bottle of wine (1x person)
• Full mini-bar *
• Bathrobe with slippers
• Coffee and tea refill (with bottle of water)
• À la carte dinner in Don Paco Restaurant (1 dinner per 7 days stay. For guests on half board and all-inclusive standard drinks included during dinner)
• Pool towel in the room
• Free safe box
• 10% discount at the Sanus Wellness Center
• VIP amenities in the room
• Drinks included in CAPTAIN NEMO (only for All Inclusive and All Inclusive Plus guests)
* Full mini-bar on arrival without refill
Minimum stay of two nights.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Family Suite (2 Bedrooms)
Located on the top floor, this air-conditioned suite offers a terrace with pool or garden views. The suite has a mini-bar (extra charge), coffee machine and a kettle, as well as three 32-inch LED TV with USB port and satellite channels in the bedrooms and living room. A safe is available for an extra charge. The bathroom includes a shower, hairdryer, and magnifying mirror.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Double Select
Double Room located on high floor at the adults only area. Pool and/or lateral sea view. Sunloungers on terrace. Lodging: SAT-32”LED TV with USB port, WIFI, international TV-channels, pillow menu, air-conditioning, fully equipped bathroom with shower, hairdryer and make-up mirror.
Included services:
• Small bottle of wine (1x person) • Full mini-bar *
• Bathrobe with slippers • Coffee and tea refill (with bottle of water)
• À la carte dinner in Don Paco Restaurant (1 dinner per 7 days stay. For guests on half board and all-inclusive standard drinks included during dinner)
• Pool towel in the room
• Free safe box
• 10% discount at the Sanus Wellness Center
• VIP amenities in the room
• Drinks included in CAPTAIN NEMO (only for All Inclusive and All Inclusive Plus guests) * Full mini-bar on arrival without refill Minimum stay of two nights.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Basic Double Room
These air-conditioned rooms have a bedroom, a bathroom and a terrace or balcony with pool or garden views.
They come equipped with a 32-inch LED-screen satellite TV with USB port, a rental safety deposit box, and a hairdryer and makeup mirror in the bathroom. There is also a mini-bar available for an extra charge and free welcome coffee caps.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite
These modern, air-conditioned suites have a separate living room, a bedroom, a bathroom and a balcony or terrace with pool or garden views.
They come equipped with 2 LED-screen satellite TVs with USB port, a rental safety deposit box, and a hairdryer and makeup mirror in the bathroom. There is also a mini-bar available for an extra charge and free welcome coffee caps.
There are 9 adapted Junior Suites for guests with reduced mobility, upon prior request and availability.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Shower chair
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Lorena (7/5): Good but with alot of to improve - Food was great
Entertaiment program was great Bed is awful, it’s like side bed for kids. We both came back home with back pain…
Toilet is almost connected with your bed which I dont think its sanitary and I think its the worst idea.
- kromer (8/5): Vacances lanzarote - La chambre l emplacement de l hotel
Les partie réserver au plus de 13 et 18 ans Le manque de choix pour les tous inclu ou le Coca payant
Le buffet trop répétitif et pas de bonne qualité j ai connu des 3 étoiles au canaris de meilleur qualité
- Ejaria (9/5): -
- Maria Cristina (10/5): Hotel de vacaciones fantástico para cualquier edad - El personal de recepción muy amable , el equipo de animación fantástico, mucha variedad y un buen bufet Hay escaleras para las habitaciones superiores y mucha distancia desde recepción
- Secondino (9/5): -
- Angélique (9/5): -
- joanna (6/5): Good stay overall, not sure about 4*, no luxury, but relaxing stay and nothing much to actually complain about - Adults only pool, chill out zone and buffet was great.
Comfortable rooms. Buffet food was only ok - breakfast by far the best meal. That said, we didn’t go hungry and couldn’t always find something to eat.
AI was a bit confusing at times as to what drinks were included…..
- Peter (9/5): -
- Nellene (10/5): Beautiful hotel staff are very friendly and welcoming - Beautiful hotel in a great location
Clean comfy and staff are wonderful
They really go all the way to make your holiday special
The pools are all clean and the grounds always kept Clean
Food lovely different choices in everyday Excellent service here they go above and beyond to make your holiday nice and comfortable
Staff are very friendly
- Frederic (8/5): -
- Daniela (10/5): -
- Barbara (10/5): Esperienza praticamente perfetta. Struttura super consigliata. - Vicina all’aeroporto e al mare. Stanze grandi e pulite (411 e 412). Spazi comuni grandi e puliti. Struttura ben organizzata. Bar e ristoranti ben organizzati, puliti. Personale sempre pronto ad accompagnarti al Tavolo. Cibo vario, ben presentato, con tantissime opzioni di frutta e verdura, carne, pesce, primi piatti, sushi, lievitati… L’unica cosa è stato il fatto che tutte le escursioni erano in inglese, francese e spagnolo e non c’era la possibilità di avere nemmeno una semplice audioguida in italiano
- Francesca (8/5): -
- Sebastian (8/5): -
- Pasquale (9/5): - Bella struttura e buona posizione, ottima colazione e ottima cena staff sempre cordiale attento e disponibile . Bene la suddivisione del ristiorante in due aree distinte solo per adulti e famiglie con bambini , stessa buona vautazione anche per le piscine . in una settimana di soggiorno, alla reception, abbiamo incontrato una sola addetta che parlava italiano comunque tutti sempre gentili.
- Lucy (9/5): -
- Sarah (4/5): -
- Juan (10/5): - La cerveza,no es de mi gusto, pero es algo personal, .
- Kirsten (5/5): Einfaches lautes Hotel. -
- Virginie (6/5): - La piscine et le terrain de tennis. La chambre n’était pas fort propre.
- mark (10/5): Perfect - Beautiful hotel, good location, great food Nothing at all
- Nnamdi (10/5): -
- Aurelie (7/5): -
- Thomas (8/5): -
- MARISA (10/5): Un hotel para volver - Personal atento. Buena ubicación, próximo a la playa y atracciones locales. Las habitaciones espaciosas, modernas y cómodas. Ducha muy buena y cama cómoda
Limpieza impecable en todo el hotel y piscinas amplias y con muchas tumbonas
Todo el servicio de 10 por su amabilidad y eficiencia, recepción, personal de limpieza… mención especial por los camareros de los bares y restaurantes, siempre todos con una sonrisa ! Y dispuestos a colaborar en todo momento (una persona de nuestro grupo es alérgico al gluten…)
La comida del buffet excelente, con variedad y opciones para todos los gustos
Los chicos de animación súper agradables y amables, con una gran vitalidad y muy volcados en los niños
En resumen, nos ha parecido un muy buen hotel calidad precio. Sin duda un hotel para volver Nada
- Olakunle (9/5): Great room x fab location x really enjoyed the vibe - Great place, nice atmosphere, room was fabulous Nothing
- olaya (8/5): Muy recomendable - Hotel muy cómodo cerca de la playa en una zona muy tranquila, habitación muy amplia con terraza y cama extra grande y muy cómoda. Buffet muy variado y todo estaba muy rico. Personal muy amable y dispuesto. Los clientes mayoritariamente provienen de Inglaterra, Alemania y Polonia y todas las actividades de animación están muy enfocadas en satisfacer sus gustos, hemos echado de menos que se fomente un poco la cultura española con propuestas variadas.
- Zaihg (9/5): -
- Inès (6/5): Super séjour, nous reviendrons ! Un peu déçus de l’offre culinaire mais super endroit - Les piscines chauffées, le club enfant, les animations, les chambres confortables
Le personnel est ADORABLE Les repas.. Tout était très très salé et peu varié (pizzas, paella notamment tous les soirs). Peu de légumes
Les horaires des repas pourraient être un peu étendus (ouverture avant 8h le matin)
- Maciej (10/5): Super - Kuchnia
- VIRGINIA (10/5): -
- Deirdre Hennessy (8/5): -
- OLATZ (5/5): Sobrevalorado - El desayuno buffer Las almohadas y los canales de TV en español de los ultimos, no cuidan mucho al turista local
- Nolwenn (8/5): Un séjour sympathique dans un hôtel très correct au personnel accueillant ! - Personnel très accueillant. Le ménage est correct, mais il y avait de la poussière sous le lit et la configuration de la salle de bain n’était pas idéale en voyageant avec un ado. La pièce n’est pas fermée.
- Kristel (10/5): -
- ruben (8/5): Buen alojamiento - Todo muy limpio es un resort y aunque tenía sus pegas por los horarios de bufet todo muy agradable El horario del bufet es muy limitado
- oceane (9/5): - Cadre magnifique
Petit déjeuné et buffet parfait
Lit confortable Rien
- Stephanie (7/5): -
- Lola (6/5): Nice stay. Closer to 3* than 4 - Nice enough location - short walk to the beach and shops. Considerable amount of stairs to access most rooms.
The pools were very cold - even the kids pool
- Francesco (10/5): -
- Catherine (9/5): Hôtel plutôt familial avec de bonnes prestations - Le dîner et le petit déjeuner sont de bonne qualité avec des produits maison.
Bon rapport qualité prix .
Proche de la mer , au calme .
Pour nous une bonne surprise Spectacles nuls , serviettes de piscine avec 15 euros de caution .
- Attracta (10/5): -
- Maria Cecilia (8/5): -
- Simona (10/5): Viaggio di coppia - Non capita spesso di sentirsi così 'a casa' in un hotel. L’arredamento è curato nei minimi dettagli e l'atmosfera è davvero accogliente. La colazione è il vero punto di forza: prodotti freschi, torte fatte in casa e una vasta scelta di opzioni salate. Si vede che c’è una grande attenzione alla qualità delle materie prime. Consigliatissimo per chi cerca un soggiorno di classe e relax." Nulla
- Steven (10/5): Second time there, will return again - The food is great
Staff are great
Resort is great
Views of the sea from the balcony
Views of the sea from the restaurant
Rooms are modern and clean
Great value for money Nothing
- Pascale 21 (9/5): - Établissement à taille humaine, très propre ,un personnel très gentil et disponible Même si il y a du choix au restaurant, c’est toujours la même chose , très bon mais on se lasse vite ,nous avons donc mangé plusieurs fois en extérieur.
Les soirées s'arrêtent tôt (23h) ,après l'animation ils pourraient laisser de la musique jusqu'à minuit trente,une heure .
- Jean Michel (7/5): - Les repas sont toujours identiques tous les jours (pas vraiment de changement)
Manque de repas a thèmes La salle de repas en bas est très bruyante.
Je comprends le fait qu'il y ait des enfants en bas âges mais la salle fait réfectoire et non salle de restaurant
- Sybille (6/5): -
- Nikolaj Tkacov (5/5): - The rooms was clean . Requested an early check-in in advance, received a positive email response. When we arrived, we were turned down without explanation. Why mislead the people? The food quality was average. And very small swimming pools for a big hotel.
- SUSANNA (8/5): Sono stata bene anche se solo per una notte. - Mi sono fermata solo una notte perché avevo necessità di dormire vicino all’aeroporto, ma ho avuto un’ottima impressione della struttura. La stanza è grande, pulita e silenziosa. I ristoranti a buffet servivano cibo vario e di buona qualità. Gli spazi esterni molto curati, con attenzione alla sostenibilità. Non ho utilizzato la piscina quindi non posso dire niente. Non ho capito se non l’ho trovato io o se proprio non c’è per raggiungere la mia stanza al secondo piano: l’ascensore!!!
- Luis (5/5): Solo piensan en los huéspedes no españoles - Fácil aparcamiento, al menos en abril y temporada media. No sé si en verano habrá problemas...
La habitación era enorme, bonita. Limpieza buena. Trabajo de las camareras de pisos muy bueno. Buffet de desayunos era bastante completo. Están totalmente adaptados al huésped extranjero, olvidando completamente al español. El buffet de la cena terminaba a las 21:30 ¡y abría a las 18:30! Obviamente todo el mundo se juntaba a última hora...
Siguiendo con el buffet de cena, es absolutamente decepcionante que no haya habido en las 3 noches que estuve ni un solo producto local. Yo voy a las Islas para probar este tipo de cosas, no para comer pizza, paella, perritos calientes y pasta carbonara...
Por otro lado, yo tenía media pensión y no me informaron en ningún momento que las bebidas no estaban incluidas (ni en el check in, ni en el buffet). Lo tuve que deducir cuando me hicieron pedir la bebida a una camarera y me hicieron firmar un papel. Con lo que se paga, no entiendo que no se incluyan las bebidas, aunque fuese UNA!
Nos tuvimos que ir muy temprano el último día, sin desayunar (por lo que les ahorramos ese gasto) y aún así no tuvieron la cortesía de descontarnos los 10€ que habíamos gastado en bebidas...
Y por último, relacionado también con los horarios, ¿en qué cabeza cabe que el horario de la piscina termine a las 18:00? Cogimos este hotel precisamente para poder relajarnos en la piscina después de estar todo el día recorriendo la isla. Y no pudimos disfrutar de la piscina ni un solo día porque obviamente a las 18:00 todavía no habíamos llegado. A las 18:00 aún hacía mucho calor, y sol, no se entiende que la piscina no esté abierta por lo menos hasta las 20:00. Muy mal en este aspecto...
- Tania (9/5): - El personal muy atento y amable Todo me gustó
- Andrew (8/5): -
- Guest (9/5): -
- Rubens (10/5): -
- Matt (8/5): Good all-round resort hotel with good accessibility - Attractive site, well laid out with a few pool options and good wheelchair accessibility. Very convenient for the airport and arranging car hire on site (via Plus car) was very straightforward.
Staff were friendly and helpful - some more than others but special mention to two of the maitres in the buffet.
Junior suite worked well for me (on sofa bed) and 2 teenage kids. Spacious, 2 TVs, accessible bathroom and a pleasant terrace.
Sustainability credentials are good - measures in place to limit overuse of towels, and no unnecessary frills.
Beach was quite near - 10mins walk - and it’s a nicer,quieter area than the main drag in Puerto Del Carmen No major complaints at all.
I thought they could have provided a wheelchair to access the one accessible pool ( with a ramp) - they gave me details of Fab Mobility who provided a good rental service. Evening shows were pretty average - live music in one bar and duo performances in the theatre - but seemed well received by many guests.
Staff are generally quite hands off - no apparent proactive support/ offering help. Wasn’t necessary but I wouldn’t have minded someone checking on with me to see if anything could be improved. Small things like not collecting breakfast plates from our room the day my daughter preferred to sleep in.
We had to ask for most things - again, not a complaint because they were pretty busy.
- Maureen (8/5): I would consider it again - Location was good and hotel was well laid out. Staff were lovely too Nothing really except walls are thin.. could hear guests snoring next door
- Wendy (10/5): - Everything, the hotel was very clean,the staff were friendly and polite too.
The food was fantastic and something for everyone. Nothing at all.
- Adrian (8/5): Highly recommend - It has something for everyone. Superb family area and outdoor cinema.
Great selection of food. Bit of a stroll to downtown
- Alexander (8/5): -
- Javier (10/5): Todo bien - Todo Nada
- Mary (8/5): -
- Žan Jurgec (10/5): - It was all perfect. Very nice and clean rooms, big free parking, good food with lots of options. Would stay here again.
- Maria (10/5): Te sentirás como en casa - No puedo decir nada malo de este hotel, al contrario, es la tercera vez que fuimos y nos encontramos como en casa, sobre todo gracias al trato tan humano que tienen los profesionales que trabajan es ese hotel desde el personal de limpieza, camareros, cocineros, recepcionista, dirección, animadores, etc. Se esfuerzan para que tus vacaciones sean fabulosas, siempre tienen una sonrisa. No tengo nada malo que comentar
- Carolyn (9/5): -
- Annemarie (8/5): - Loved the adult pool Bit noisy by the main pool but staff kindly moved me to another room
Wasn’t crazy about the dinner buffet
- DEIRDRE (7/5): Overall good room and pool,food could have been better and lady at reception lacked civil manners. - Loved the room and adult pool area.We felt very comfortable and enjoyed the hotel fir the short time we were there.Staff at reception were very pleasant in general when we checked in. Room and adult pool area was lovely,very clean and comfortable.Breakfast hot food was not of a good standard for such a nice hotel.Fruit selection very poor.Area us a bit far out from Peurto Del Carmen.On leaving back the keys and ordering a taxi the staff member said it will be here in a while and I asked how long and she rolled her eyes up to heaven and said she meant a few mins.She was a mature lady and we felt she was very rude and would turn us off going to the hotel again.
- May (9/5): - 5th return stay. Immaculately clean, nice area between puerto del Carmen and matagorda. Good food -as a veggie its always a bit difficult in Spain but never go hungry. Will be back for a 6th time god-willing! Nothing
- Milos (8/5): -
- Petra (10/5): -
- Bober (9/5): -
- Denis (10/5): -
- Gonzalo (9/5): Relajante y descanso garantizado - El diseño del hotel, habitación y la animación Cobrar las bebidas en media pensión, también el trato de algunos maitres podría ser más cercano, algunas respuestas eran muy secas ante preguntas tan simples como donde se servía la bebida..
- Catia (8/5): -
- Declan (9/5): -
- Carmen (8/5): Muy bien - Todo muy limpio y las habitaciones y cama muy cómodas
- Marjorie (9/5): Séjour très agréable - Hôtel un peu isolé de la plage mais c est parfait car accessible en 10 m sa pieds et de ce fait au calme
Chambre spacieuse , confortable , bien équipée , grand balcon
Demi pension très correct avec beaucoup de choix
Les piscines sont propres et bien entretenues
Plusieurs bars avec des ambiances différentes
- Philippe (8/5): Quiet and Good - Bons drinks Alimentacao poderia ser um pouco melhor
- Joan Sebastian (8/5): -
- Dr Huma (10/5): - Beautiful pool and lovely room awesome vibe so happy I chose it
- Marie (9/5): - Jídlo vynikající
Bazény skvělé
Apartmán velmi hezký Výhled
- Monique (8/5): Des points à améliorer - La restauration Le nettoyage de la chambre
- Tony (10/5): -
- Shona (10/5): I really enjoyed this hotel and i would definitely return, very clean very relaxing - Hotel very clean and comfortable, very friendly and good entertainment team Location wasn’t great and food wasn’t the best
- Maurizio Ferdinando (9/5): Soggiorno molto piacevole anche se il tempo non ci ha favorito. Da ritornarci. - Ottima organizzazione con attenzione particolare per le famiglie e i bambini. Cucina internazionale molto varia e di buona qualità. Colazione, pranzo e cena serviti in due ristoranti di cui uno per soli adulti. Due piscine di cui una per soli adulti e un grande spazio con giochi d'acqua dedicato ai bambini. La nostra camera era spaziosa e silenziosa con un letto enorme, un comodo materasso e set di cortesia con bollitore e macchina caffè. Animazione internazionale varia con team molto professionale. Posizione un po' defilata dal centro ma distante solo 200 metri dalla spiaggia ampia e sabbiosa.
- Charlotte (8/5): -
- Katja (9/5): - Velika terasa in ležalniki
- Roman (9/5): -
- Petr (9/5): Doporučuji tento hotel bez váhání. - Kvalitní hotel s velice dobrým jídlem. Málo lehátek u bazénu.
- José (8/5): -
- Brian (10/5): -
- Egils (8/5): -
- Monika (9/5): Relaksujący wypoczynek - Położenie w spokojnym miejscu, miejsca wydzielone dla dorosłych, bardzo ciepła woda w basenie, smaczne jedzenie, miły personel. Pokoje przestronne, wygodne, dwa łóżka pojedyncze obok siebie, ale dla nas super. Przy silnym wietrze odgłos w pokoju był głośny, huczało w głowie. Hotel czysty, przestrzenny. Brak muzyki przy basenie dla dorosłych, przyjemny bar tuż obok basenu. Bardzo życzliwy personel. Duży parkingowe przed hotelem. Czasami kolejki na posiłki- za mało kelnerów. Ci co byli cały czas biegali, znosili, sprzątali, donosili zamawiane napoje. To było za dużo pracy na tak małą ilość obsługi. Basen dla dorosłych na tak dużą ilość osób za mały. Leżaki bardzo blisko siebie,brak intymności.
- Lisa (10/5): -
- Inesa (10/5): Nice hotel in good place - Nice hotel in good place. 5 mins walk near beach. Tasty food, big rooms, warm pools. Great animator team, interesting evening shows.
- Mario (8/5): Razoável mas para 4 estrelas esperava mais - As camas A porta de entrada não fechava bem avia uma grande brecha que dava para ver para fora e de fora para dentro reclamei e arranjaram a televisão não focionava depois também vieram ver quando ligava a televisão da sala a televisão do quarto também ligava ,pensava que tinha açesso a todo lado do hotel também só pagando mais.
- Salud (8/5): -
- Lynch (3/5): - My watch went missing from my room
- Anto1001 (9/5): Tutto ok tranne il letto - La pulizia, l'ambiente in generale, la gentilezza del personale,il buffet.
Non ho usato servizi perché uscivamo tutto il giorno Unica cosa negativa, il letto matrimoniale grande composto da 2 singoli vicini che si spostano continuamente facendo il buco in mezzo, molto fastidioso.
Bastere tenerli uniti in qualche modo
- Claudia (9/5): -
Photos