Birch Hill Suite Rochester – Med City
Location: 3595 Commercial Drive SW, Rochester, Minnesota, 55904, Rochester, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at Days Inn & Suites by Wyndham Rochester Mayo Clinic South, ideally situated for all your travel needs.
Comfortable Accommodations
Relax in one of our 112 uniquely decorated guestrooms, each featuring modern kitchenettes with refrigerators and stovetops, and enjoy your favorite shows on a 40-inch flat-screen television.
Convenient Amenities
Stay connected with complimentary wireless internet access, or unwind by our inviting fireplace in the lobby. A 24-hour front desk and express check-in make your stay seamless.
Recreational Facilities
Take advantage of our fitness center to keep up with your workouts, or enjoy free self-parking for your convenience while you explore the nearby attractions.
Book your unforgettable stay today at Days Inn & Suites by Wyndham Rochester Mayo Clinic South!
Important Information
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- A car is recommended for transportation to and from this property.
- Masks are required in public areas for unvaccinated guests.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 11:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Express check-in/check-out
- Elevator
- Fitness facilities
- ATM/banking
- Fireplace in lobby
- Television in common areas
- Multilingual staff
- Internet access in public areas - high speed
- Smoke-free property
- Express check-in
- Wheelchair accessible parking
- Braille or raised signage
- RV, bus, truck parking
- Free self parking
- Computer station
- Free RV, bus, truck parking
- Wheelchair-accessible van parking
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Efficiency Suite Accessible Two Queen Beds with Kitchenette
2 Queen Beds
Individually decorated room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Stovetop
- Toaster
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Efficiency Suite Two Queen Size beds with Kitchenette
2 Queen Beds
Individually decorated room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Stovetop
- Toaster
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Room, 1 Double Bed, Non Smoking
1 Double Bed
Individually decorated room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
-
Efficiency Suite On Queen Bed Accessible with Kitchenette
1 Queen Bed
Individually decorated room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Stovetop
- Toaster
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Efficiency Suite One Full Size Bed with Kitchenette
1 Double Bed
Individually decorated room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Stovetop
- Toaster
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Efficiency Suite Accessible One Queen Bed - Roll In shower
1 Queen Bed
Individually decorated room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Stovetop
- Toaster
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Efficiency Suite One Queen Size Bed with Kitchenette
1 Queen Bed
Individually decorated room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Stovetop
- Toaster
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Room, Accessible, Bathtub
1 Queen Bed
288 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 2 (2 Adults)
-
Room, Accessible, Bathtub
2 Queen Beds
288 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 4 (4 Adults)
-
Room, 2 Queen Beds, Non Smoking
2 Queen Beds
288 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
-
Room, 1 Queen Bed, Non Smoking
1 Queen Bed
256 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
-
Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)
1 Queen Bed
288 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Grab bar in shower
Non-Smoking
Max Occupancy: 2 (2 Adults)
Guest Reviews
- Beck (1/5): Find somewhere else - I didnt like anything about this hotel, I had thought the area was nice from afar but when we drove up to park it was a completely different vibe. There were people out front and around the building smoking ( not cigarettes ). When we walked up to the building the looks we were getting were making us feel unsafe. When entering the hotel we immediately noticed the smell of moldy/smoke. The receptionist was nice so we checked in and went up to the room. When entering the room we were not happy, immediately we noticed the heater was covered in ( something ) it looked disgusting, the floors under the bed had not been swept, the walls had spots of God knows what on them. Working at a hotel before I checked the bed, first thing I noticed was the lack of comfort they offer, the pillows they had looked like they hadn't been changed out in years, super flat and no fluff at all. There was small black hairs on the bed sheets, on the mattress protectors there were stains as well. The bathroom tub had hairs in it as well. The whole room looked like it hadn't been cleaned properly for awhile. The photos advertised are completely false advertisement. We unfortunately did NOT stay here, having a child with us we chose not to stay due to the cleanliness of the hotel and the fact we did not feel safe as well.
- Ponsford (1/5): Run down dump with poor staff - I didn't even check in customer service was really bad so I canceled and went home. It's a low budget facility that's for sure definitely needs some upgrading some new staff clean up outside just a dirty place Nothing
- Crystal (1/5): -
- Bradley (8/5): - Bed very soft
- Kevin (10/5): -
- Phaedra (1/5): -
- Crystal (4/5): Unbelievable - Beds were amazing. Hard to sit on but sleeping was great. It was like staying at a low-income house. Everything smelt like dog elevator and hallways. They had small kitchenette but no supplies no soaps silverware nothing no amenities at all Including no coffee pot ice buckets nothing. Air/heating system very noisy. Wakes you up every time the fan starts.
- Lydia (1/5): -
- Klista (6/5): -
- Soua (5/5): Fair - Room /areas clean, like hair dryer big refrigerator and microwave available Tub / shower was plugged, no pillow case
- Adrian (8/5): -
- Margarita (4/5): -
- Rachel (1/5): The manager tried to sleep with me (even though I am married) there were dead rats in the lobby. - Nothing! There’s no breakfast. The manager (Cody) tried sleeping with me a few times. Had to call the police. They allow animal abuse. Dog poop everywhere. And drugs are in and out of that place! Do not stay here!!
- Margarita (7/5): -
- Margaret (5/5): -
- Margarita (7/5): -
- Conrad (4/5): Not conducive the price - Nothing Smell of cigarettes in the building, water in the elevator, fire alarm going off at 2am was scary, internet was very slow.
- Misty (8/5): -
- Jason (10/5): - yes
- Kaela (1/5): -
- Kregg (5/5): -
- Juan (10/5): - Quiet to rest and relax in private
- Adiel (3/5): -
- Marial (2/5): -
- Ruby (10/5): -
- Kristine (5/5): -
- Misty (2/5): - The staff is very judge mental and they are very rude and unfriendly in helpfull
- Valentyn (10/5): - no hot water
- Jim (4/5): - Older, dirtier and noisier… poor internet connection…
- James (1/5): - Nothing at all The rep checked me in but failed to mention that both the cable and wifi were out of service and when I went to report on the phone in the room that was off as well..the sheets were dirty room wasn't clean oh and they stopped answering calls after 11 horrible experience would never do it again
- Ismail (8/5): -
- Kimberly (4/5): - I like that the property is close to the VA center where there is a bus stop. Just steps away. But this property had no phone in the room, I could not get Wyndham rewards, it's no longer they advertise free breakfast but that was not true. I
- Goodrich (1/5): - Nothing because they didn't even come down to check me in or give me my keys I had to go to another hotel. Everything!
- angelinarD8355NR (2/5): The scariest and dirtiest hotel - Hands down the most scary and dirty hotel I have ever seen, paint chipping from the cabinets and walls, burn marks all over the bathtub, bugs in my bed. I stayed a total of 5 minutes in that hotel. Let me say the staff working was so understanding and helpful I wish I caught his name :( he’s heard our problems and apologized though I know this is not nearly his fault. In all my years I’ve NEVER … EVER stayed nor even seen a hotel that looks like that. THE ROOM WAS $80 FOR ONE NIGHT. Just no!
- FarAway67113590280 (10/5): It fits the bill - A cheap hotel with heart, a real place with real people. Soften your judgement and meet the staff and guests with grace. Give them a chance and they can do great things.
- Ekene (1/5): -
- Jill (9/5): medical appointment -
- Michael (6/5): Pleasant - Friendly Staff
- Norman (4/5): Room was clean and cool but otherwise my stay was mediocre. - Breakfast was not available. There was no coffee maker in the room or even any kind of glasses; glass or cardboard. I have never seen a lobby window that totally closes for the evening.
- Roseana (5/5): Passable -
- Robert (1/5): The worst place Ive ever experienced in 59 years of life. - No coffee availabe, tv dis not work, no staff available, bed was propped up by 2×4's and had springs sticking out. No coffee availabe, tv dis not work, no staff available, bed was propped up by 2×4's and had springs sticking out.
- Gallagher (1/5): Terrible experience and I was screamed at by the staff - Nothing The facility is gross the employees smoke weed right out the front door and the employees are rude and disrespectful.
- Erin (1/5): Bad - It was horrible! Everything was a huge disappointment. Walked into an overwhelming smell of weed at front door. Even though advertised, coffee and breakfast were unavailable. I had done the pre check-in prior to arrival but front desk said they can't see that info. Had to give info all over again. When Going to room, dog barking from neighboring room, weed smell in hallway, our room smelled like someone was trying to mask a dead body smell. The lamp shades were stained and dirty, walls were peeling, mattresses looked like they were retrieved from an alley with black specks that smeared upon touch and toilet wouldn't stop running, kitchenette cabinets were peeling . Went to front desk to let them know we're not staying to be told that Mgr was out till Monday and doesn't know if we'll be reimbursed or not. They also told us they were double booked. Grossly unacceptable.
- Burks (10/5): Exceptional -
- G5190ZVangelab (2/5): Horrible, Horrible Stay!!! - Absolutely an atrocious stay. As Wyndham diamond rewards members, we were treated so poorly on the second day here. The staff didn't know what a rewards member was at check-in, we were even questioned why our stay was at no cost. The guest service agent working the second day, claimed there were complaints about us, that were 100% false. We did not break any of their rules and as we were sitting down for supper with our children, she rudely told us we would have leave the hotel and then lingered around to make sure we were gone. I've worked in hospitality at a grander scale and NEVER once treated any of my guests the way we were treated. DO NOT STAY HERE!!!!
- Pamela (2/5): - Do not stay here. Place is trap house sketchy!!! Got 3 rooms. 1st room was ok, had better had worse. 2nd room was stinky and family needed to be moved to different rooms. 3rd room had broken ac/heat, dead bugs on floor and a neighboring barking dog all night. 1. ALL occupants are required to show ID 2. Car license required as a tow truck monitors the parking lot for unauthorized vehicles. 3. If not staying, any visitors must sign in at front desk. None of our key cards worked for the outside door entry. Loading and unloading was a major hassle as we didn't want to prop the door open. Dog poop on the floor near the elevator. Tried 3x to contact front desk about it. No answer. Front desk staff were friendly when they were available. The desk was closed most of the time we were there.
- C1637NKsarahw (2/5): Awful Trip - The staff was so rude she almost had me in tears. They never answer the phone to answer any questions or help find anything it was just the worst trip to Rochester, MN I've ever had. Poor Management@!!!!.. Staff unfriendly and judgmental and I do not recommmend
- donnarM727NH (2/5): Not safe, friendly, or comfortable. - Don’t stay here. Horrible service. Smells like weed everywhere. Run down and dirty. Staff leaves early and does not come in until late morning. Police were friendly as they arrived to check out the guests. I didn’t sleep at all as the hvac made a horrible noise all night. The kitchenette area is gross.
- Mark (4/5): - It basically is a boarding house. 😔
- David (6/5): - Everything was on par with other motels for the price. Didn't like the fact there wasn't a single coffee maker on the property of any kind or a cup or glass in the room. Not even a plastic one. What's up with that? I would still recommend this motel for anyone staying in the Rochester area as a cheap and easy place to stay.
- Richard (1/5): Bad -
- Jennifer (2/5): Halfway house or hotel??? - Staff is very rude, must take a dirty towel to get a clean one and they rarely have any to give. They charge a deposit on each stay so if you pay 2 days and extend they charge another and wait over a week to issue the refund. They make each guest you have show I'd and sign in and out and do not inform you of this process, until you are not following it, then I was told that they would no longer extend me and needed to be checked out within an hour, after staying there already a couple weeks and knowing that I was planning to stay through the month. I also witnessed them locking other guests out of their room and refusing to return property. It is run like a halfway house not a hotel. Staff is very nosy and gossip about the guests.
- 5qualityi (10/5): Left my wallet & it was at the front desk 💪🏽 - Good people André with the costumer service made the stay even better! All the staff were amazing, id come back foresure, very clean.. for the price, the areas nice & close to the gas station very Affordable & helpful.. exactly what I needed!
- Leigh Ann (6/5): NO COFFEE OR BREAKFAST - The website states they serve breakfast, they Do NOT. Said trying to get the website updated???? We had a kitchenette with no cups plates pans silverware toaster coffee maker can opener NOTHING. The cabinets were empty so we had a microwave and fridge like any other standard room.
- Jacob (4/5): Uncomfortable - Was not made to feel very welcome at check in. The room wasn't great and the bed was super uncomfortable
- Leszek (7/5): Basic hotel room and kind service. - The staff was friendly and helpful. No breakfast was served although we had chosen the hotel because of the breakfast included in the price.
- engq755 (2/5): Worst Wyndham Ever! - Worst Wyndham experience I've ever had. I travel for work and have always taken advantage of Wyndham Rewards. My daughter has brought us to Mayo Clinic for some tests and needed to stay a week. Thinking I could save our family additional financial hardships I would use rewards to pay for room. The woman at the front desk was either having a bad day or is an unhappy person that shouldn't be in the service industry. I believe it to be the latter as I called a week ago to speak with hotel and was scolded about policy and left that conversation confused about the reaction I received just for asking about the amenities. It most certainly was the same woman. Not a nice place to stay and after one night my family and I will be leaving. A separate review will be discussed in further length with Wyndham directly. Hope this review helps families in need of help at lower moments of life.
- Vanessa (1/5): A lot of homeless people no breakfast room look old just very uncomfortable - Nothing Everything
- Dontavian (1/5): Bad -
- Robin (2/5): Awful - Bed uncomfortable, no continental breakfast, no shuttle to mayo clinic
- Christine (1/5): We left and got a better hotel!!!! - Nothing!! The web site said that they offered a shuttle to the hospital, they don’t. It said they had a hot breakfast they don’t!, our room had a something hanging from the ceiling. A fire detector?, When we checked in we got a lecture about smoking in the building., and when we got off the elevator it smelled like pot. We asked for a refund for our 2nd night. The lady said we could. We took a loss for the first nite. We got another nicer hotel. I’m very, very , very disappointed!!!!!!! There were screens hanging off windows.out side, that should have been a sign before we went in. I thought Days Inn was supposed to be a higher quality hotel I guess live and learn!! Christine Mortenson!
- Whitney (1/5): Bad - Absolutely nothing
- James (1/5): Filthy - Nothing Dirty
- Golderos (9/5): Superb -
- 452jacquelynk (2/5): Worst place ever.... - This place is a dump - doesn't even have a toilet paper holder in the bathroom. The TV conveniently muted the conservative channels on the TV. According to management, "nothing could be done to fix that". The breakfast "variety" was non-existent - 3 muffins (all the same) in a basket along with coffee and orange juice. Is a horrible hotel!
- Tracey (2/5): Never again - Rooms not very clean. Loud and unsavory people all hours of day and night. Excessive pet cleaning fee when room wasn’t clean to begin with.
- Randy (1/5): Not how a Days Inn & Suits should look. Do not recommend. - The checkout lady was very nice. The floors of the hallways looked as if they hadn't been cleaned in years. There was an odor throughout the Hotel. The walls of the room were gross, and when I pulled away the sheets I found hair as if they weren't cleaned before me. I slept in the clothes I arrived in with my own pillow and blanket and left immediately in the morning. The bed was very uncomfortable.
- Amy (3/5): Won't stay here again - Bed was comfortable First room didn't have a tv. They moved me to another one. That room smelled. Like dirty socks. Breakfast was just muffins. Nothing else.
- Lee (1/5): Bad - N/A N/a
- Steve (6/5): Pleasant - Price and location Hallways were dirty and cluttered and could smell cigarettes in the hallway, bathtub was dirty I had to wipe it out.blow dryer didn't work
- Lexa (6/5): - Cockroaches were found throughout my stay in the hotel and the hallway smelled like urine/trash every day. Staff were friendly and I appreciated the laundry machines on-site.
- Diane (10/5): Exceptional -
- Verified traveler (4/5): There are better inexpensive hotels in Rochester - Required state ID to be not just shown, but photocopied and they said they'd give me the copy in the morning, but nobody was around at 6:30 for checkout. The place was more long-term stay location - lots of children, pets, grills, garbage all over. Place had an odor, sign in elevator reminded "guests" to not have their pets use the front door due to unwanted litter and other things, another sign said remember - do not put garbage in hallway as they only had service one a week. So much different than the DaysINN we stayed at just a week ago in Kansas. This was definitely the wrong choice in Rochester.
- Gary (4/5): It was very scary !!! - The room was clean. The public areas were filthy. There were sketchy people hanging out by the back door, A women in her pajamas was having bad drug experience in the breakfast area. The police were there for several hours . I didn't find out what they were doing there. We won't be staying there again. We were afraid to walk outside our room even in daylight. The breakfast was a muffin and orange juice.
- Albert (2/5): Never again - Nothing really. The hotel need cleaning in and out. It smells of dogs urine. I will never again stay at any Days Inn because they are privately own and the standards for a hotel are very very low The hotel Lack cleanliness and need to be sanitized
- Cherry (6/5): Pleasant - Price
- Alicia (1/5): Gross, Stinks, Just a huge don’t stay here! - Nothing was absolutely disgusting Was absolutely disgusting, housekeeping only once a week, the place smells like pot and wet dog, the “breakfast” is tea- coffee and a basket with prepackaged muffins thrown in it! They also claim the can’t get there system to work and tell you they will send a receipt and never do (also if you check out early they do not adjust the cost)!
- Andrew (1/5): If you’re homeless, it’s an improvement. - They’re honestly wasn’t much. It was very dirty and had the feel of a halfway house with a bunch of unfavorable people hanging around. In general, the place didn’t seem that clean and made you truly fearful for bedbugs. I checked the mattress before laying down and didn’t find any, but the bed was extremely uncomfortable.
- Kassie (1/5): I am being treated for cancer and am on oxygen so I was uncomfortable with the surroundings. - nothing The hotel was not clean. there was mold on the molding. trash and dirty bed linens in the hallway. the floors were sticky. there was mold/and/or dirt around the water overflow valve.
- Larry (8/5): Very good -
- Jennifer (3/5): Poor - The hotel wasn’t very clean. The fitness center was full of boxes and unusable. My first night there, a group of people were playing very loud music below my window until midnight.
- Dan (5/5): Passable -
- Chantel (10/5): - the property is currently under going reconstruction at the moment but the staff remains very friendly and accommodating. Terri the general manager has been very helpful during stay.
- Kat (10/5): Exceptional -
- Clive (8/5): Very good -
- Angela (2/5): - Cannot rate anything since I did a reservation and got camcelled
- Kassidy (2/5): - Room very dirty and for some reason a big puddle of water when walking into the room ?
- Wendy (5/5): NO BREAKFAST as stated on website - The inside of the hotel was clean. I was pleasantly surprised when we got to our room and discovered it had a little kitchen in it. NO breakfast. I specifically chose this hotel because the website states there is breakfast and the price was reasonable. NO ice bucket, so I had to use a plastic bag to get ice! Also ALL the cigarette butts in the planters as you walk into the building, was DISGUSTING! If you're going to have flower planters outside of the building, then spend a little bit of money and put FLOWERS in them. They will be less likely to become ash trays if there are flowers planted
- Sara (2/5): - Bed was hard , staff no customer service skills, the blanket if you want to call it that was just like having another sheet only itchy and to top it there was black stuff all over are sheets and towels. When asked for new ones told no not anyone to change them?? Like wow this place is a joke never met more disrespectful service than here. Next time I or you travel I'd avoid this place.
- Ortiz (3/5): Poor - The room was clean. The hallways smelled bad and there was no breakfast on neither days.
- Linda (8/5): - The area was inconvenient; however, it was quiet at night. There was a family down the hall about three rooms that were very loud and it was noisy until 10:00. Our room was filthy and did not appear to have been cleaned. We talked to the lady at the front desk, and she moved us to a different room. It was inconvenient for us, but at least the new room was clean. This is a good dog -friendly hotel. There were many dogs of all ages and sizes which was good for the owners but those of us without pets, it was not as they owners did not clean up after their pets.
- David (4/5): - There were a lot of creepy people. More pets on leashes in hotel and elevator than I am comfortable with. Steady smell of weed smoke in hallways and in My room when air conditioner was running. The refrigerator was very dirty on the door outside. In the evening there was a lot of noise in the back parking lot people talking loudly where you could easily hear it in my room with the windows shut. Thankfully quieter after 10 PM
- William (4/5): - The hotel was full of construction workers and from all appearances, illegals! We slept with one eye open, with eyes on our vehicle during the night. Will spend more next time for a more normal hotel stay.
- Rachel (7/5): Sweet and sour. - The staff were super nice. Nice room. Every where you went, the hotel smelled like trash. I had to buy air fresheners for my room. Other than that. Great price 👍
- Ana (8/5): Very good -
- Verified traveler (4/5): Stay at your own risk! - This hotel is used as more of a temporary living facility. The smell is awful. Pillows are extremely tiny so bring your own if you plan on staying here. Breakfast is a prepackaged muffin in the lobby. Good luck!
- Laurie (10/5): - Lots of construction workers here
- Michelle (6/5): - Redecorated but drilled jokes in the wall, no toilet paper hanger and the floor was dirty. Then Orkin came in to spray. Won't be back. A lot of extender stay residents make it dirty and made me feel unsafe. Better choices in town.
- Wainman (10/5): Exceptional -
- Chantel (10/5): - It was nice
Photos
