Hampton Inn & Suites Philadelphia/Bensalem
Location: 3660 Street Road, Bensalem, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated in Bensalem, just 14 km from Sesame Place, Hampton Inn & Suites Philadelphia/Bensalem offers a prime location for both leisure and business travelers. With easy access to nearby attractions and the airport, guests can make the most of their stay.
Modern Amenities
This 3-star hotel boasts a range of modern amenities, including a fitness centre, indoor pool, and free WiFi. Guests can also enjoy the convenience of air-conditioned rooms equipped with essential facilities like a fridge, microwave, and flat-screen TV, ensuring a comfortable and relaxing stay.
Exceptional Services
From the 24-hour front desk to the business centre, Hampton Inn & Suites Philadelphia/Bensalem prioritizes guest satisfaction. The hotel's commitment to providing top-notch services is further evident in the luggage storage, free parking, and shared lounge areas available to all guests.
Book your stay at Hampton Inn & Suites Philadelphia/Bensalem for a memorable and hassle-free experience.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Face masks for guests available
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Swimming nearby
Rooms Available
-
Studio, 1 King Bed, Accessible, Non Smoking
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Closed captioned TV
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Accessible
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Closed captioned TV
- Wheelchair-width doorways
-
Room, 1 King Bed, Accessible, Bathtub
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, designer toiletries, bathtub or shower, and a bathtub or a hydromassage showerhead
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
- Wheelchair-width doorways
-
Studio, 1 King Bed, Kitchenette
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Free local calls, double sofa bed, and free newspaper
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Closed captioned TV
- Wheelchair-width doorways
-
Room, 1 King Bed, Refrigerator & Microwave
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Free local calls, double sofa bed, and free newspaper
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Closed captioned TV
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Accessible, Non Smoking
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Closed captioned TV
- Wheelchair-width doorways
-
Room, 1 King Bed, Refrigerator & Microwave
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Closed captioned TV
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Accessible, Non Smoking
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Closed captioned TV
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Refrigerator & Microwave
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Closed captioned TV
- Wheelchair-width doorways
-
King Room - Non-Smoking
The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Privacy curtain
-
King Room with Sofa Bed - Non-Smoking
This quadruple room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
- Privacy curtain
-
Queen Room with Two Queen Beds (4 Adults)
This quadruple room is air-conditioned and features a flat-screen TV, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Privacy curtain
-
King Studio Suite - Non Smoking
The studio provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
- Privacy curtain
-
King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Privacy curtain
-
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Privacy curtain
-
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Privacy curtain
Guest Reviews
- Theodoros (9/5): Excellent hotel - Very close to many amenities and has enough thinks to do. Very good coffee and free as long as you like. None
- Jack (10/5): - Very very very clean.
- Shakhzod (10/5): -
- Eli (10/5): Great hotel, will book again - Very clean, friendly service There is nothing to do next to it. I didn’t mind that because I came for a different reason.
- Tracey (3/5): Due to construction I think you should have closed down renovate and reopen. - They are renovating the property Construction every where put on the fourth floor because it was thinly floor redone and they had to turn the water off over night twice. The day time staff appeared as though I was bothering her upon checking in
- Tara (9/5): -
- Sylvester (10/5): -
- Guest (8/5): -
- FABIENNE (9/5): -
- gretta (3/5): -
- Ekaterina (8/5): -
- Rhoda (10/5): Great experience. - Breakfast was a great bonus. Best breakfast I ever had in a hotel. Love the later check out.
- Gregg (7/5): - Location great for what I needed. Breakfast was good. wall air condition
- Beatrice R (10/5): It was comfortable, quiet, relaxing, and breakfast was delicious!! - I love the cleanliness of the hotel and the beds are amazing!! The price was not reasonable due to basketball team booking, but I love the location.
- Swain (10/5): -
- milton (10/5): - Great breakfast , comfortable beds amazing staff. My kids enjoyed N/A
- Dominic (10/5): - The bed was comfortable in the morning. Breakfast was absolutely perfect.
- prilo (10/5): - Very comfortable and very clean
- Tierra (10/5): -
- Sean (9/5): Clean, well kept hotel in a great location in proximity to parx casino $10 uber ride away - Cleanliness and staff Everything was fine
- Legendre (8/5): -
- Jamil (10/5): I really enjoyed myself - Very relaxing peaceful and view was awesome Nothing
- Annie (8/5): - Great friendly staff
- Beatrice (10/5): My stay was stress free, accommodations clean and comfortable!! - Loved the location!! Staff was personable and polite. Room and hotel were very clean and very relaxing!! Thank you Pool could have been just a tad bit warmer!!
- Martha (8/5): - How close it was to everything How uncomfortable the bed was
- Katrina (9/5): -
- Yolanda (10/5): I will go again - Excellent every day the breakfast was good. I will go again to stay in the hotel. Everything was better the pool, the people, the workers excellent
- FABIENNE (9/5): -
- J1148TKaj (2/5): Manager JACKIE made us want to leave - Horrible experience. We had no water from 11am until 8pm. They didn’t notify us upon check-in and minimal signage. Manager JACKIE was awful. She gave attitude and raised her voice when we expressed dissatisfaction. Didn’t even apologize. I have no idea how she’s employed there. We cut our stay short because of her treatment.
- James (8/5): Had a great time and enjoyed the stay. Just needs to change the mattresses. To springy for me. But everything else about - Property was very nice and clean. Staff were very friendly and helpful. Breakfast was really good. The room was very spacious and had a great vibe to it! The room was great but the bed was not comfortable. My back and hips were hurting. Mattress was definitely uncomfortable for my liking. To springy of a feeling.
- Marco (10/5): -
- Shukura (10/5): -
- Diana (8/5): -
- Rhonda (10/5): -
- Uliana (1/5): -
- Lin (10/5): -
- JosephCorcoran (10/5): Great location. Highly recommended - The Staff was very friendly. The room was clean and the temperature was perfect. It was a slight pain in the neck to access the hotel from street road...you could not drive straight into the parking lot
- Debra (10/5): Worth the stay - Staff is welcoming and the hotel is clean
- Anastasia (7/5): Value was perfect! Staff was great!! - It was clean and staff was fantastic! My child loved the pool!! I could hear the tv on from the room above me until about 5am, and the room either next to us or across were in and out of the room allowing the door to slam around 1a-3a, multiple times. They were just inconsiderate guests. I know this isn’t the staff or facilities fault I just didn’t get sleep and that’s why I was dissatisfied with my stay.
- Swain (10/5): Excellent -
- Dawn (8/5): -
- Jack (10/5): -
- Ryan (9/5): -
- mary (7/5): Nice people at the hotel, good and clean hotel - breakfast being available coffee was not good hot food- the eggs were not real the fruit was not ripe OR it was over ripe
- Pernell (7/5): -
- Deborah (9/5): Clean and quiet. Friendly staff and excellent breakfast. -
- Chris (10/5): - Everything and everyone was a great experience,
- Adriane (9/5): Overall my stay was good for my granddaughter and cousin enjoyed themselves at the hotel and sesame - Kierra and Tammy were exceptional helpful during my stay. The pool very accessible and the continental breakfast was awesome. My room was not thoroughly cleaned before my arrival. Bathroom sink dusty, shower gel and toilet paper needed to be replenish. Coffee pot didn't work and trying to figure out the television station was difficult.
- Eric (10/5): - Quick, easy checkin
- Lucas (4/5): - Rooms were not clean.
- Dunja (8/5): -
- Justin (10/5): Amazing, perfect, top tier!!! - The location was amazing, the lobby and the facilities were extremely clean, very well kept, and very fancy! The room exceeded my expectations and I will be staying at this location every time I am in Philadelphia! Tammy at the front desk who checked me into my room was top tier! She was very pleasant, joyful and gave me great pointers on what to do in the area and what my boyfriend and I would find enjoyable! Hampton Inn and Suites is beyond amazing! N/A everything was amazing! There were no issues whatsoever! Ive stayed at other hotels in the area but this hotel was the best!
- John (8/5): - Great location Was no fault of the property but was charged for my stay twice because of booking. Com not paying the hotel money they took in advance for the room.second time this has happened to me at booking . Com.now I have too deal with this problem again will probably take quite a long time too get a refund. I cannot stress this enough.don’t ever use booking. Com they are terrible.
- angela (8/5): - Room was nice, property was cool plenty of parking the only bad thing was the ugly area getting to the hotel lot. Rooms weren’t as modern but it was clean.
- Jerome (10/5): -
- Lady (10/5): - It was amazing. I enjoyed my time.
- mariah (10/5): -
- Earline (10/5): - Our stay was excellent. Building is well maintained and clean. Staff pleasant and helpful. Wouldn't stay any where else.
- doug (10/5): -
- Antonio (10/5): -
- Leah (8/5): - n/a
- Wilson (10/5): -
- DiGiovanni (10/5): -
- James (8/5): - The property was clean and the staff very friendly and helpful. The drawbacks are that due to renovation and construction it is a bit difficult to figure out how to get there. you can see it but it is challenging on how to get to it. Also due to renovations the fitness center was not available and the breakfast is the same dull fare everyone else does. I always thought Hampton Inns were a step above on the ammenities.
- Dania (7/5): Decent budget hotel. - The breakfast was what you would expect from a budget hotel. Nothing special, but a decent budget buffet. Nothing, as I thought it was a decent budget hotel.
- Galluzzo (10/5): -
- Chee-Behn (10/5): - Good
- Lois (4/5): -
- Tim (10/5): - Thank you Expedia
- Charles (10/5): - Very clean
- Komil (1/5): - Удобства Нельзя им доверять если оставляешь вещи
- STEVEN (10/5): - Na
- Shaina (8/5): - Property was great. Staff were all really nice about everything. Pool was great would definitely recommend
- Virginia (10/5): - I can highly recommend this property! Staff was great! When we checked in the manager on duty Tammy was so welcoming and helpful! The pool was clean and so nice and warm. the breakfast area was big enough for the busy hotel and the staff was always ready to fill up or clean up whatever was needed. It was close enough to all attractions in the area and restaurants. Will definitely go back!
- Weko (7/5): -
- Andre (9/5): -
- David (10/5): - The receptionist were very nice. I love the whole building/facility. Their breakfast were top tier to us. Looking forward to stay again next year.
- Eileen (2/5): - We had concerns that were never addressed. We were told manager would follow up and are still waiting….
- gustu2025 (2/5): No Electricity, Too Bad! - This place is a complete disaster, and the management is absolutely incompetent. The area lost power for days, and they couldn’t care less about keeping residents informed. When asked for updates, they acted like it wasn’t their problem, just shrugging it off. I had medical equipment that I rely on and a fridge full of food that I ended up losing because of their negligence. I asked for reimbursement, and they just passed the buck to corporate. They love to blame the local power company, but did they lift a finger to pressure them? Not a chance. This place hemorrhaged money during those days without power, and you can bet that either they or corporate will be filing for reimbursement from the power company. Yet, they won’t give the residents a single penny of what they’re going to get! Losing power is one thing, but the complete lack of any regular updates about the situation? That's just downright negligent! Stay away from this place and stay away from Hilton/Hampton Inn - absolutely horrible! Never again!
- Verified traveler (8/5): Nice Overnight Stay - I just stayed overnight because I didn't want to drive home from a nearby birthday party. Both ladies were friendly and quick when I checked in and out. I liked that I could get a hot breakfast and that checkout wasn't until 12 pm.
- David (9/5): - Location, staff, and room
- TakeMeBack76 (10/5): Hampton Inn Bensalem has great service - I am a HH Member. Just wanted to give a shout out to the Hampton Inn in Bensalem. 1. Tammy the front desk lady was wonderful, and very very friendly. Was full of useful recommendations and tips and made one feel totally at home. 2. *All* of the workers had smiles or said hello. 3. I left my laptop behind and didn't even realize it, and the manager called ME the next day and was able to ship it to my home overnight and I really needed it. If you've ever left anything behind at a hotel, you know it can be a hassle to get your things back, but the Bensalem Hampton Inn was wonderful to deal with in this regard. I would definitely stay here again.
- Annie (8/5): Very good -
- Annie (8/5): Very good -
- Annie (8/5): Very good -
- Linda (10/5): Exceptional - Everything. Nothing
- NorthStar42327213606 (10/5): Quick trips - My wife and I stayed here twice within a week to care for some business in area. On one occasion we stayed over the weekend (6/28-29) and again during the week (6/30-7/2). We found the hotel and rooms to be very clean. The reception staff, Kierra & Jackie, were very friendly. On both occasions check in took less than 3 minutes. The breakfast area was cleaned and I personally appreciated that someone was in the food area keeping things clean and replenished. We'll definitely stay here again.
- Laheem (2/5): - Hotel had no power and they didnt accommodate not even a piece of Gum
- Linda (10/5): Everything was great and staff were too - I loved it. Very clean NA
- Jessica (10/5): - The room was clean and quiet. The staff was friendly and efficient, and the continental breakfast was also great! I would definitely stay here again.
- CELESTE (10/5): Clean, wonderful and stressfree - Our stay was wonderful and stressfree
- Jazmin (10/5): Great service, very clean and breakfast was good!! - The front desk was very nice and made everything so smooth. I appreciated it. The breakfast was great as well.
- Geir (8/5): - This stay was during their power outage from a recent storm. Have to say they were kind and accommodating in a challenging situation without power.
- Bradley (10/5): - Tammy and other staff were awesome. Nice place good people!
- Jamoliddin (10/5): Exceptional -
- Juli (6/5): - No power and cold showers
- theeshoe (2/5): Awful manager! No electricity no refund. - Worst hotel experience of all time because of the worst manager ever. Jacqueline the GM is an embarrassment to Hilton! The AC and electric were broken in the area. She did not communicate to anyone prior to checking in She lied to Priceline about this when they followed up. Numerous guests like myself were in disbelief. She should be fired! She did not offer any apology nor did she offer any reimbursement or compensation or cold water in the 90 degrees unsafe hotel. . The staff were upset too. Cleaning ladies were sweating. Terrible unsafe working conditions. Staff complained to me as well. Windows locked. No air circulation and jackie let people stay there. No hot water. Only cold showers.
- Vedelcia (2/5): - Upon arrival, we were informed at check-in with two infants in tow, that there was no power in the building. This was the first time we were made aware of the situation. There had been no prior notice or communication, which left us completely unprepared. With all nearby hotels fully booked, we had no choice but to stay in an uncomfortably hot room with two babies. We had to repeatedly go down to the lobby to get their milk because we had no fridge, which added to an already stressful situation. Breakfast the next morning was very limited, and to make matters worse, staff refused to provide bottled water even knowing how difficult the conditions were for all guest, especially those with infants. While I understand the outage was due to a natural phenomenon, the lack of communication and poor contingency planning were unacceptable. There was no internet access, but phone lines were working yet no effort was made to notify guests in advance so we could make alternative arrangements. Had we not been traveling with infants, we might have preferred sleeping in the car. This was one of the worst travel experiences I’ve had, made even more difficult by the lack of support and empathy from staff. I hope you take this feedback seriously and implement stronger emergency protocols and guest communication going forward.
- Santini (1/5): Bad -
- Janice (10/5): Exceptional - Clean , great location and good breakfast.
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