La Zebra Tulum, a Small Luxury Hotel
Location: Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez,, Tulum, mx
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Beach Chic Experience
Experience the best of Tulum at La Zebra, a vibrant boutique hotel offering a luxurious haven right on the beach.
Phenomenal Dining and Customized Drinks
Indulge in a phenomenal dining experience with customized drinks that will tantalize your taste buds and elevate your vacation experience.
Amazing Music and Popping Atmosphere
Immerse yourself in amazing music and a popping atmosphere, making La Zebra the ultimate destination for a family vacation, romantic getaway, or a fun escape with friends.
Book now to be a part of the lively Tulum scene at La Zebra!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Luggage storage
- Safety deposit box
- Tour desk
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Evening entertainment
- Public Bath
- Shallow end
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Happy hour
- Cooking class
- Supervised childcare/activities
- ATM/banking
- Front desk (limited hours)
- Free wired internet
- Playground on site
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Beach toys
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Jungle Double Room at Lula by La Zebra
2 Twin Beds
320-sq-foot individually furnished room, balcony with garden views
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Frette Italian sheets
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Eco-friendly cleaning products
-
Beachfront ground floor Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a mini-bar, a tea and coffee maker, a wardrobe as well as a terrace with sea views. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Wardrobe or closet
- Terrace
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Garden view ground floor Suite with Plunge pool
This suite's standout feature is the private pool. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a mini-bar, a tea and coffee maker, a wardrobe as well as a terrace with garden views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Private pool
- Wardrobe or closet
- Terrace
- Linen
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Garden view Balcony Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has a mini-bar, a tea and coffee maker, a wardrobe as well as a balcony with garden views. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Wardrobe or closet
- Terrace
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Sea View Casita
This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite provides a mini-bar, a tea and coffee maker and sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Private bathroom
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Jungle Suite with Balcony
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite is air-conditioned and has a mini-bar, a tea and coffee maker as well as a balcony with garden views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Private bathroom
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Jungle Suite with Terrace
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite features air conditioning, a mini-bar, a tea and coffee maker as well as a terrace with garden views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Private bathroom
- Terrace
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Ground Floor Master Suite
Guests will have a special experience as the suite provides a hot tub. The spacious suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite is air-conditioned and has a mini-bar, a tea and coffee maker as well as a terrace with garden views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Private bathroom
- Terrace
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Upper Level Beach Side Suite
The spacious double room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Private bathroom
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Ground Floor Beach Side Suite
The hot tub is a top feature of this double room. The spacious double room features air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Private bathroom
- Terrace
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Jungle King Room
The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a tea and coffee maker, a safe deposit box and garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Private bathroom
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Twin Room
The twin room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The twin room provides a tea and coffee maker, a safe deposit box and garden views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Private bathroom
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Sea View Balcony Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a mini-bar, a tea and coffee maker, a wardrobe as well as a balcony with sea views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Wardrobe or closet
- Terrace
- Linen
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Sea view ground floor Suite with Plunge pool
This suite features a private pool. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a mini-bar, a tea and coffee maker, a wardrobe as well as a terrace with sea views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Private pool
- Wardrobe or closet
- Terrace
- Linen
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Beachfront Penthouse with Plunge pool.
The private pool is the special feature of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a mini-bar, a tea and coffee maker, a wardrobe as well as a terrace with sea views. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Private pool
- Wardrobe or closet
- Terrace
- Linen
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
-
Beachfront ground floor Suite with Plunge pool
The private pool is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a mini-bar, a tea and coffee maker, a wardrobe as well as a terrace with sea views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Private pool
- Wardrobe or closet
- Terrace
- Linen
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
Guest Reviews
- Ignacio (10/5): La Zebra Tulum: A dream stay in the Caribbean beachfront - La Zebra Tulum is an excellent stay. From the location to the rooms and amenities, it makes for an ideal visit to the Caribbean. The staff is welcoming and hard-working. The beach was also amazing, despite the sargasso floating by. That which landed on the beach was reduced every day. The food and drinks were also excellent. Happy hour Mezcalitas from 5-7pm was a highlight too. Honestly we couldn't have been happier with our stay. We also loved the pour-over coffee in the room, as well as the spacious closet, great AC, huge balcony, comfortable bed, and incredible view. There's nothing to flaw. Pro tip: Take away your dnd dream catcher for a great turn down service. The only slight blemish was the price of organized activities. This is out of control in Tulum in general, but something to note. Still, there was plenty enough to do nearby. I recommend Sian Ka'an (use the Punta Alem cooperative tour).
- Navneet (9/5): -
- Lyana (10/5): -
- Daniela (9/5): -
- Fabio (10/5): -
- Maya (8/5): -
- Sjøqvist (8/5): -
- Nina Vibe (9/5): Dejligt hotel ved stranden, hvor man følte sig velkommen med børn - Dejligt sted lige ud til stranden. Stort værelse. Mange liggestole ved stranden, så der var altid et ledigt sted at ligge. Kan anbefales med børn. Vil helt klart anbefale dette hotel til andre. (For) høj musik i restauranten og pool-området. Ingen liggestole eller siddemuligheder ved poolen (andet end i poolen ved poolbaren). Det var ikke optimalt, når man gerne ville holde øje med sine børn i poolen uden selv at skulle være i poolen hele tiden. Dog brugte vi mest tid ved stranden, som var super lækker.
- Adria (9/5): -
- ELke (7/5): Zijn zeker niets tekort gekomen - - proper, alles in order - lekker eten - fijne kamer met hot tub - goede locatie tussen de restaurants - zeer lekkere cocktails - strandhanddoeken - thee die klaar stond avond - whats app service - de vele regels die ze op voorhand vermelden - no smoking - het hotel is meer voor instagram fotos En wannabes - beetje hautain - soms toch wat te harde muziek - het is een luxueus hotel maar wij hadden bij onze eerste keuze moeten blijven en een meer rustiger hotel moeten nemen -Jacuzi was on de avond kokend
- Melissa (10/5): -
- Caroline (9/5): Excellent séjour reposant ! - L’emplacement magnifique, la plage, la qualité des plats, le calme, la chambre toujours très propre et une petite attention chaque soir (tisane et petits gâteaux succulents) ! Petit bémol pour la piscine qui était trouble !
- Ilan (7/5): -
- Jorge Fernando (10/5): -
- Plantegenest (6/5): -
- rodin (9/5): -
- Veronique (10/5): -
- Roger (7/5): -
- Christina (8/5): - It was clean and well kept. Close to restaurants but on quieter side of the beach. Rooms were large. Rooms were expensive. Some workers provided excellent service, friendly, and helpful, while others did not.
- Marcela (10/5): -
- Aleksejs (4/5): -
- Nicoletta (9/5): Just great. - Great room, wonderful beach stretch, 2 exquisite restaurants and superfriendly and professional staff. Perfect and attentive service. Some garden rooms with plunge pool are adjacent and if people party at night in these private pools it gets noisy.
- Lukas (10/5): - Tolle Lage und Sonnnenaufgänge!
- Susan (9/5): -
- Katarzyna (3/5): - W cenie śniadania są dwa jajka i czarna kawa, bez sensu wykupować śniadanie, za wszystko jest extra charge, doliczają napiwki 20%, trzeba uważać bo dopisują rzeczy do rachunków Obsługa, Oszukiwanie w rachunkach
- Ton (10/5): -
- Alice (9/5): -
- Paul (8/5): Good stay! - Location & Isabella from reception made the difference. Price / quality ; prices are too high. Of course this is the season; but be aware that guests than also have high expectations. Almost € 900 for 1 night quite a price. I think; although there is a season; also hotelrooms should have a maximum price in a certain league.
- Michael (10/5): -
- Ingo (9/5): Kann man auf jeden Fall ein paar Tage machen - Direkt am Strand gelegen mit kleinem Pool vor dem Zimmer. Nicht direkt bei den lauten Strandbars, aber trotzdem in 3 Minuten über den Strand zu erreichen. Also Top Wir hatten zwei Zimmer. Mein Zimmer war auf der Seite vom Strand und perfekt. Das andere lag auf der anderen Seite der Straße und war nicht so gut also darauf achten was man für ein Zimmer bucht
- Evelien (8/5): Leuke ontdekking van Tulum - Heel mooie locatie, rustig maar toch vlakbij restaurants en bars Eten en drank heel duur
- Schossow (10/5): Excelente - Es un sueño el lugar Que no tiene Gym
- Oya (9/5): -
- Natalie (10/5): - Wonderful hotel on the ocean. Beautiful beach, stylish and comfortable rooms, great food, great staff.
- Mirjam (9/5): Fantastic stay in Tulum ❤️ - Great location. Beautiful and spacious rooms. Beach fabulous with great service and amazing food Nothing
- Monika (10/5): -
- Diana (10/5): Kurzaufenthalt Tulum - Sehr schöner kilometerlanger Strand, Zimmer sauber und groß, sehr gutes liebevoll zubereitetes Frühstück. Ausgesprochen guter Service, sehr nettes zuvorkommendes Personal! gibt nichts
- James (10/5): Total Paradise. - Amazing location and hotel. It was immaculate in every way. The rooms were beautiful and the staff were great! We couldn’t have asked for more. Anyone who complains of the seagarsm needs to understand it’s seasonal, and you need to do your research regarding the time of year you stay. The food and drink are overpriced compared to the town, but you don’t have to eat and drink there, there are other viable more cost effective food and drink options available in the area up the road. Our stay was magical, with complimentary beach cabanas every day and the swims in the ocean were amazing. 10/10 all round. Nothing. It was perfect. Our only gripe was we couldn’t stay longer.
- Marit (7/5): Beautiful place and rooms but lack of consistency in service ruined it. - Amazing location! Beach cleaned daily. Very clear water and calm. Property overall looks great, little touch ups could be done with for example plunge poole because the bottom has worn off and not comfortable sitting inside when its harsh on skin. Service in the front desk was questionable. We went there they looked at us after we sayd “hey” and just mumbled are you going to the beach bar? We said that we came to check-in. Then the attitude changed to nicer. Next days also you had to greet first to be noticed. Usually this price range and description (luxury hotel) has a different service thats all. It wasnt horrible but the training should be better. Another thing is about consistency. If one day the room is cleaned to perfection and the next day it looks like someone just stepped in for one minute and third also different then its just odd. In this level the service should be consistent and people wouldn’t complain. There was one lady in the front who actually made the grade lower is that every time we asked something it didn’t happen. Asked to please heat up the plunge pool- didnt. Next say heated it to a level where it was 45 degrees. Third day 32😅 Asked for room cleaning if possible to have earlier, she said 3 times someone is already going there and 1 h 45 minutes later there was still nooone. Its okay if not possible but it was just that with her these things happened all the time and its not about us demanding anything but service saying yes will do immediately and not happening. This cost should also include breakfast but at least the food was good.
- Rania (7/5): - Beach Not style for me
- caroline (10/5): Un petit paradis au calme - Nous avons tout aimé de cet hotel intime, chic et parfait pour un séjour en amoureux a Tulum. Les attentions du personnel sont parfaites. Tout était parfait
- Maximilian (10/5): -
- IRENE (10/5): Estancia espectacular y habitación frente al mar. La atención del personal fue excelente, y muy buena comida. Volveremos - Estancia espectacular, habitación muy limpia y cama cómoda. La atención por parte del personal fue excelente. Volveremos!
- Clementine (7/5): -
- John (9/5): -
- Ivan (10/5): -
- Lia (8/5): Charming Tulum experience - great restaurants. Few things to improve - The property is great Both restaurants excellent Ambiance is so good My room was close to the kitchen and was a constant “motor sound” which was very annoying .. I was not that long in the hotel but if have to be there all the time I would have asked to change room. The room was nice with jacuzzi. Ask them to heat it ( did not know this for 2 nights so I missed it - was not clear upfront). They should also give u 2 towels per person . Pool was on second floor - wish more at sea level to enjoy it . It is not a quite resort - music on from 10am so it is not like u can take a nap.
- John (8/5): Great location good bar and food across the-road - Was in a great location To many mosquitoes
- Oxana (8/5): -
- Kanareva (9/5): -
- Stephanie (6/5): Bel endroit et bon restaurant mais chambres tres inégales donc nous ne reviendrons pas - Décor superbe bien que certain ont moins de bétons mais le service rattrape amplement. La gentillesse du staff et la qualité de la cuisine sont au top. La plage est régulièrement nettoyée. La rapport qualité prix du restaurant est très bon vu les restos avoisinants. Les chambres sont très inégales. Notre chambre vue mer n’en avait pas c’était une belle arnaque bien facturée vue mer et hôtel complet. Nous apercevions à peine la mer derrière les jeux enfants, le resto et les transats pergolas donc à peine visible en vous tenant debout collé à la fenêtre et la seule réponse de la réception a été « ok » suite à notre mécontentement ! Nous avions chambre avec bassin sans aucune intimité car face aux jeux d’enfants et entre 2 passages. Des plagistes réservent des transats pour les clients quand ce ne sont pas eux qui mettaient leur serviette à la 1ere heure et ne venaient pas avant 2/3h par contre on vire la vôtre et vis affaires si vous partez déjeuner 1h et que vous y passez la journée. Allez comprendre.
- Elad (10/5): -
- Neta (10/5): - It was wonderful! The staff were professional, attentive, and made sure we had everything we needed for a perfect stay. We originally booked a room with a pool and sea view, but when we arrived we realized it was part of the beach club and not private. The team immediately helped us find a room that met all our expectations in every way. In short – a dream team! It’s a shame that breakfast isn’t included in the price — Tulum isn’t cheap, so it’s a bit disappointing to have to pay extra for breakfast.
- Megan (10/5): - Lovely
- Martin (2/5): - Everything about our stay was terrible. It seemed like none of the staff at the hotel wanted to be there. The streets around the hotel were dirty and seemed very unsafe. We actually had to leave because of a family emergency and asked the hotel if they would help us out a little, as we had 2 more nights pre-paid ($400 each night), but they said they couldn't and kept saying that it was Expedia's fault, as only they could issue a refund. However, they said they would offer us a gift certificate for the next time, as if we would ever come back to this place. So, my advice STAY AWAY FROM THIS PLACE!!!
- Adi (9/5): Beautiful stay on the water, enjoyed every minute and the food in the neighboring hotel was excellent. The morning yoga - The Seaview balconies were lovely and the little tea every night was so sweet. Seaweed in the ocean which isn’t really their fault but we couldn’t go in the water.
- Daniel (10/5): - Great hotel. My room was actually at the Lula property next door. It was a great deal for a jungle room across the street. Nice room with great details. I used La Zebra amenities. The food was pretty good but expensive. Comfortable covered lounges on the beach. I would stay again.
- Walker (9/5): Worth the stay! - The room exceeded our expectations! It was really nice, the shower had double heads and it was very spacious! We came from a different hotel during our stay (we decided to visit another hotel since our original hotel was meh (Mezzanine). The bed was pretty comfortable! We had a room with a hot tub and it was nice to have a private "pool" when you don't always want to get in the ocean. The food was good and the area had a lot to offer. There was a food truck park across from the hotel, so we tried the pizza and it was pretty good! There are a ton of beach front sitting areas for the guests to use as well! When we first received our room, the temp was very cold so we made the temp a couple degrees warmer and the floors immediately started sweating and there were almost puddles of water. We had to call the front desk for more towels and they came and mopped the floor also. We had to turn the temp back to it's original setting for the floors to stop sweating. & the mosquitos were huge, get bug spray.
- Meital (8/5): -
- Nicole (10/5): -
- Laura Beatriz (10/5): - El hotel está hermoso, lo Unico Malo fue El Sargazo q hay en la zona y no sé puede nadar, El personal muy amable, no me gustaron las mezcalinas estaba El alcohol demasiado fuerte pero la comida y lo Demas muy Rico gracias
- Adel (10/5): - The property is very cool and clean, the stuff is very well mannered and let me feel safe and comfortable.
- Prafullata (10/5): -
- Jiaxuan (10/5): -
- Jordi (9/5): -
- Luis claudio (8/5): - Flexibilidade no check-in e Boa Recepção na chegada. Faltou o café da manhã incluído e rigor no horário de check-out.
- Mark (10/5): - These guys are always over the top. Don’t miss the spot if you go to Tilley otherwise you’re making a mistake.
- Juan Ignacio (8/5): Cumple con lo básico - Buena ubicación, buena habitación Playa con demasiado sargazo, restaurante con mala calidad de comida.
- Virginie (9/5): Top - L’hôtel est superbe au petit soin pour les clients. C’est un des seuls qui ramassent les sargasses sur la plage. On peut voir des tortues pondrent et naitrent. Le restaurant est sur la plage. Top Ça aurait été mieux si nos enfants et nous avions été dans le même bâtiment
- mehdi (10/5): La Zebra - Quint boutique Hotel. Uber zen. Friendly staff. Large room. Very comfortable. Great Resturant. TULUM needs to fix the road to this hotel and many more. Narrow, pot holes, and unnecessary speed bumps. Time sitting in traffic can be brutal. Hence the welcome for tranquil Hotel La Zebra.
- Antoine (8/5): Séjour agréable malgré les imperfections - - propreté - qualité de la literie - odeur des sargasses en décomposition dans les chambres - chambre très mal isolés
- Maria (10/5): Exceptionnel je reviendrai ! - Tout !! Dommage qu’on n’ait pas pu profiter de la plage à cause des sargasses …
- Violetta (4/5): I don’t recommend this hotel, look for other quite places around. - In the hotel zone there are many places are overrated, and La Zebra is one of them. I booked an ocean front suite but got one facing the bar instead. I mentioned twice that I specifically needed the view that was shown on Booking, but my request was ignored. The music is way too loud, also if you wake up early around 5 am or want to spend time the beach at night, security is constantly hovering around you, as if you’re six years old or trying to steal something from the shoreline, like you have zero privacy.
- DANIEL (10/5): -
- MRCherkaoui (7/5): Attention Sargasse !!! Pas le paradis tropical espéré - L'hotel est sympa et les chambres confortables. Le personnel est professionnel. La zone autour est sinistrée (beaucoup d'hôtels à l'abandon) et les sargasses (Algues marrons puantes) sont un véritable désagrément car pour un hotel pied dans l'eau vous pouvez pas vous baigner ! On devrait être prévenu au prix de la chambre c'est un peu limite en terme d'éthique quand on cherche le sable blanc et l'eau turquoise. Apparemment il y en a 6 mois par ans minimum et plusieurs clients étaient agacés comem nous. En plus la piscine est petite et ne donne pas sur la mer. La carte du restaurant très limitée et on est a 10 min à pieds des restaurant de la zone...L'hôtel est un peu à l'écart de la zone animée de Tulum et entouré d'établissements fermés.
- Abdellah (7/5): Magnifique - L emplacement et les chambres Les sargasses
- BEKI (9/5): -
- Joshua (10/5): Un lugar mágico frente al mar - A very charming boutique hotel with beautiful rooms, lovely premises surrounded by nature, and extremely helpful staff. Everything about the hotel itself was excellent. Unfortunately, we could not enjoy the beach due to the seaweed issue, which is common in the Riviera Maya nowadays. Of course, this is not the hotel’s fault, but it did make the stay in such a beautiful property, with such an amazing beachfront location, feel a bit less attractive. Lo único negativo fue el problema de algas en la playa, algo típico de la Riviera Maya en esta época. No es culpa del hotel, pero hizo que no pudiéramos disfrutar de su magnífica ubicación frente al mar.
- Ilaria (6/5): Struttura un po’ datata che necessiterebbe di rinnovo - Personale molto accogliente Mare impraticabile perché pieno pieno di alghe e forte puzza. Il personale fa di tutto per pulire ed effettivamente la spiaggia rispetto agli alberghi accanto risulta più pulita, ma il sargasso è veramente tanto
- romain (8/5): Décevant par la sargasse et le personnel de plage mais infrastructure et service de chambre irréprochable - Service de chambre aux petits soins Appartement très propres et bien équipés Infrastructure en front de mer magnifique Personnel du restaurant / restaurant de plage très peu aimable très orienté propina avec une qualité dans l’assiette très peu goûtue et excessivement cher pour le Mexique. Dommage car dans Tulum même beaucoup d’excellentes adresses Impossibilité d’utiliser là plage (infestée de sargasse)
- Sophie (9/5): -
- Hector (6/5): Pleasant -
- Sally (10/5): Exceptional - Location on the strip, restaurant and staff were all amazing. In the villa we had, there was constant hot air from outside coming in from the glass slats which made it harder to keep room cold.
- Violetta (9/5): Relaxing days in Tulum - The hotel is very nice, directly on the beach. The room was very spacious and relaxing. The restaurant was very good both for breakfast and dinner. Staff was extremely nice and helpful and very attentive to details. All was good, just a shame that July is not the season for the beach as the amount of seaweed was making it impossible to access the sea.
- Ajay (10/5): - Amazing property! Awesome staff! Great food and drinks!! 👍🍹👏👏👏
- Amish (10/5): - This place is paradise! We stayed for a week in the Beachfront Plunge Pool room and we couldn't be happier with our choice. La Zebra is truly a luxury boutique hotel with the ideal location, impeccable hospitality and delicious food. The room was beautifully decorated and the housekeeping staff kept it sparkling clean through our stay. The turndown service was a warm touch and we really appreciated the little surprise treats every evening. The room came with a reserved beach bed which was amazing. The beach bar staff were so friendly and prompt with keeping our mezcalita glasses full! We loved the restaurant as well. Special thanks to Felipe, Roger and German who were all so polite, knowledgeable and gave great recommendations. Another great perk is we could walk to the neighboring Lula hotel and get resident rates on their wellness classes (AMAZING studio!) and fantastic spa treatments. We also appreciate La Zebra promoting local artists by displaying their vibrant pieces on the property. We will definitely be visiting again! No complaints!
- Hildah (10/5): Exceptional -
- Jorge (7/5): Excellent hotel, but check the sargassum reports beforehand - Well kept hotel with super friendly staff Not the property’s fault, right now the area is having loads of sargassum, which makes going to the beach impossible. There are other things to explore but are far away. Seems like Tulum in general has seen better days as lots of shops, restaurants and activities have been shut down
- Cheryl (10/5): Exceptional -
- Franziska (10/5): Exceptional - The hotel is absolutely amazing and very stylish, the beach access directly from the terrace of the room is fantastic. The restaurant has incredible food and a very nice Frida Kahlo-Hippie-Jungle vibe. From the beach you can access the Lula hotel next door and join their amazing beach yoga classes. Everything amazing. Only one small thing: the yoga classes at Lula aren‘t included when you‘re staying at La Zebra.
- Michelle (8/5): Great stay overall - Large clean room, beautiful beach area and day beds Over priced drinks and food Need better coffee machines in rooms
- Anil (10/5): Lovely beach front rustic space. - Beautiful property just a stone’s throw from the beach. Loved the little plunge pool behind the room. Very rustic, nature friendly setup. The staff was very helpful and responded promptly. Many classy restaurants within walking distance. There was sea grass all the time on the beach - I believe it’s that season and is unavoidable.
- Artem (9/5): Superb -
- Melissa (9/5): Superb -
- Ben (8/5): We had a great time at La Zebra! - Good vibes and a lot of character. Lots of comfortable spaces to sit by the beach, restaurant, rooftop, outside your room. Food was great, and prices reasonable. The staff were very helpful with arranging transportation for day trips and to the airport. Wet bar pool is a lot smaller than it looks in pictures. But most of the hotels on the strip have small pools or no pool. The ocean is right there!
- Martijn (10/5): Life is a beach - Originally we walked in for coffee and we liked the experience so much that we decided to switch hotels. The quality of the food is really good and the service was great for each and every order during our stay. The room was spacious, the bed comfortable and totally soundproof. We really enjoyed our stay and la zebra would be our choice again if we were ever to return to Tulum. While checking in we had to sign a form stating that we would not sell or buy drugs. We're almost 50 and our main hobby is bird watching so that was a bit special.
- Danai (10/5): - Great hotel, friendly staff. Love the plunge pool
- Courtney (10/5): - Absolutely LOVED this hotel from top to bottom. Excellent service, on site food and drink options, beautiful rooms, ambiance and just the attention to detail. 5 stars!
- Daniel (10/5): Exceptional -
- Darin (10/5): - We had a sea view room with a large balcony. The room was clean, spacious and right on the beach with a wonderful view. Housekeeping was efficient and all staff were friendly and helpful. The restaurant was very good for breakfast, lunch or dinner. Beachside service from the bar/restaurant was wonderful.
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