Hotel Gilfer

Location: Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000, Puebla, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 01:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Concierge service
• Wheelchair accessible
• Elevator
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Smoke-free property
• Tours/ticket assistance
• Ballroom
• Banquet hall

Rooms Available

• Standard Room

  2 Double Beds

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch plasma TV with cable channels

  Food & Drink - Room service (limited) and free bottled water

  Bathroom - Private bathroom, towels, and a bathtub

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Bed sheets not available

Guest Reviews

• Maye Yamira del Carmen (8/5): - Me gustó mucho, todo el personal muy amable. Solo q se escuchan los ruidos d los alrededores, pero nada que no sea tolerable
• Amira (10/5): - Un lugar muy recomendable para regresar muchas veces, excelente atención y servicio
• Eduardo (10/5): - Es Limpia, acogedora. Me gusta, está bien ubicada y es accesible.
• Isaias (10/5): - Ideal para descanso
• Juan Manuel (8/5): Estancia de recreo - La estancia fue bastante agradable, la limpieza es buena, el servicio de restaurante fue eficiente, rápido y los platillos ricos .
• Yessica (10/5): - Es la segunda vez que me hospedo aqui, me encanta la ubicacion, muy tranquilo, personal amable, excelentes habitaciones y limpieza 10 de 10
• Jeimy Yunuhet (10/5): - La comida del restaurante es muy buena, la cama puede mejorar hay taxis en todo momento y buen acceso a Internet
• alfredo (8/5): - El cuarto justifica el costo, lo único que el personal de recepción de la tarde no son para nada amables, todo lo demás bien
• Héctor (10/5): - Muy céntrico
• Norberto Francisco (8/5): - Bueno, limpio y céntrico
• Francisco (8/5): - En términos generales el hotel, el personal y las habitaciones todo estuvo bien. Recomendaría el hotel con gusto
• Gerardo (8/5): - No me gusto que no me respetaron el precio de la app en la última noche que reserve
• Verified traveler (10/5): - Clean and friendly space. Great turistic places
• ana lilia (10/5): - Excelente
• Jesus (8/5): - En general bien, solo que no respetaron el precio pactado con la aplicacion de expedia, cobraron mas, ademas en la aplicacion se menciona el check out, salida, a la 13 horas, y tampoco lo respetaron.
• Angélica L. (10/5): - Tienenun excelente servicio y ubicación
• ELSA MARIA (6/5): - Las camas están muy duras
• Marco Antonio (10/5): Excelente - En términos generales mi estancia fue placentera, en todos los aspectos
• Alfonso (10/5): - Hotel ubicado en el Corazón de Puebla, atrás del Zócalo, Deliciosa Comida, Personal Amable y Cuenta con Estacionamiento.
• Maria Luisa (10/5): - Me gustó mucho.
• Juan Guilermo (8/5): - Buen hotel y agradabkecatenciin
• Raimundo (8/5): - Magnífica ubicación. Trato amable y respetuoso
• julio cesar (10/5): - Los cuartos están de buen tamaño, lo malo son los equipos de aire acondicionados muy ruidosos por ser viejos y los extractores del baño igual muy ruidosos
• gilles (10/5): - More quiet on street side.
• ANA CELIA (8/5): Estancia - La habitación oscura y el internet no funcionaba bien dentro de las habitaciones
• Constantino Raymundo Cortés (10/5): - MUCHA AMABILIDAD
• Manuel (8/5): - Todo muy agusto pero la cama muy dura
• Ricardo (10/5): - La verdad. El precio es muy accesible y cómodo sin. Llegar a pagar una extravagancia. Y muy bien ubicado.. lo recomiendo ampliamente
• Emanuel (8/5): - Muy ruidoso, se escuchan los relojes del parque, del Palacio municipal, del andador y toda la noche están tocando, no dejan dormir
• Marco Antonio (10/5): Maravillosa. - En términos generales mi estancia estuvo maravillosa, con una vista panorámica hacia la catedral de Puebla. Solo tuve problemas para conectar mi celular al wifi.
• CARLOS (4/5): - El servicio de internet es pésimo. Si viajas por trabajo y necesitas trabajar durante tu estancia en el hotel, no te recomiendo este lugar.
• Verified traveler (8/5): - Estancia agradable, excelente ubicación , tener estacionamiento y valet parking es genial
• Rodolfo (10/5): - Todo excelente
• Sebastian (8/5): - It’s a good place to do a ENARM
• isis (8/5): - Hotel muy céntrico y de fácil acceso. Personal amable. Estacionamiento propio y los chicos del servicio de valet parking muy amables y educados. Lo único que no me gustó es la regadera del baño. Todo limpio y cómodo. Una buena opción para hospedarse
• Oswaldo (10/5): - Los elevadores estan algo viejos, consideto deben darles mantenimiento
• PAULINO ARELLANES (2/5): - Nada
• Jesús (8/5): - Bien
• Lina (10/5): Regresaremos - Hemos llegado varias veces a este hotel, limpio, buena atención, plus que esta muy cerca de la Catedral. Ampliamente recomendado para realizar visitas por el turibus, restaurantes para elegir.
• Marcus Robert (8/5): - Ccc
• Marco Antonio (10/5): Magnífico - Todo muy bien, con una vista panorámica envidiable
• CAROLINA (2/5): Jamas volvere a solicitar por app - Muy mal, al llegar los precios eran muy económicos y me cobro de mas la app hotels.com
• Tri (6/5): - The internet did not work the whole time. The mainstreet can be very noise.
• Julio (8/5): - Me gusta por estar cerca del jardín principal y el centro de la ciudad, tiene garage y es tranquilo el hotel.
• Verified traveler (6/5): - En general bien, los aires acondicionados mal colocados dando el aire hacia el piso y por lo tanto no enfría adecuadamente el cuarto, ka regadera con algunos orificios tapados y la caída del agua muy escasa. Si volveria a hospedarme por la cercania hacia el zocalo una cuadra y porque tiene estacionamiento, solo que es con valet parking
• Manuel (10/5): - Todo muy bien
• ABDON (6/5): - Por esta ocasión, doy negativa la estancia, ya que las puertas del baño en mal estado, chapas a punto de caerse, fuga en la regadera y colchones muy duros Cuarta vez que me hospedo y ultima visita
• Emilio (10/5): - Excelente hotel,para viajar en familia. La ubicacion y servicio son excelentes. El personal siempre es muy amable. Ampliamente recomendado.
• Leticia (10/5): - Muy centrico y facil acceso para disfrutar de la ciudad y para hacer planes
• Oswaldo (10/5): - Muy buen hotel, por mala suerte nos tocó una habitación continua a la calle y estam remodelando el edificio de enfrente en la madrugada y todo se escuchaba, y creo que las instalaciones están algo viejas, deberían remodelar el hotel también, pero aún así gue una estancia agradable y sin duda volveré
• Juan Pablo (10/5): - Que genial
• Jimmy (4/5): - It was in a good area , the cathedral is walking distance staff isn’t the friendliest , a bit of an attitude
• Guillermo (10/5): - En términos generales bien
• Ma Magdalena (10/5): MUY BUENO - Muy buen hotel. A una cuadra de la catedral. El restauran rica comida y economico. Todo muy bien Volveriamos a quedarnos ahi. Lo recomiendo.
• Estuardo Alciviades (10/5): Excelente - Execelente ubicación Execelente servicio Limpieza 10/10 Restaurante económico se come delicioso
• Estuardo Alciviades (10/5): Cómodo excelente restaurante muy buena comida y ca - Cómodo excelente restaurante muy buena comida y calidad
• Pamela (8/5): - Buen servicio e instalaciones limpias. El personal de recepción muy amable.
• Miriam (10/5): - Muy tranquilo para descansar
• Miriam (10/5): - Muy tranquilo para descansar
• Gladys Eduwiges (10/5): - Excelente! Se está a gusto 😊
• Miguel (8/5): - Todo bien con las instalaciones, servicio y ubicación, el único detalle a mejorar es la señal del wifi, ya que solo tenía internet en la entrada de la habitación.
• Isabel (6/5): - La primera noche tuve vecinos ruidosos, les escuché hablar... la segunda noche me dieron otra habitación y estaba tranquilo.
• Roberto (10/5): - Buena ubicación e instalaciones remodeladas
• Norma (10/5): - Excelente ubicación y tiene estacionamiento es Perfecto
• Verified traveler (8/5): - Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
• Javier (2/5): WORST EXPERIENCE GILFER HOTEL - I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
• Ralph (10/5): - The staff is very friendly and accommodating! Thank you!
• Ana (10/5): - The hotel is in an excellent location near the zocalo.
• Rose (8/5): Puebla - Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
• Edward (4/5): - Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.
• Edgar (10/5): - Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
• Antonio (8/5): - What I liked about this place was its location. Museums, historical sites, great restaurants, shopping places, all were within walking distance. The hotel itself has a great restaurant that offers a wide variety of typical regional dishes. The things I "did not like "about this hotel is the noise that you could hear from the traffic, but believe its minimal. Over all for me this was a great place and the cost is very affordable.
• Emily (6/5): - This was a great location rooms were clean and staff doing covid precautions and housekeeping staff were great. There were a lot of things broken and falling apart and the beds were really hard and difficult to sleep on. The first day the shower didnt work at all the housekeeping staff came and shook the minerals around in the shower head until some water came out, but that is the kind of fix for everything there. Half my window was replaced with wood and the track for the wooden blind was broken so it was impossible to close at night... great location and it was great once but lots of things were falling apart and the beds were really uncomfortable
• David (8/5): Convenient and cost effective - Very convenient location and good value as i booked very last minute. WiFi a bit slow though
• Javier (10/5): Una noche - Todo fue perfecto for una noche que nost quedamos.
• Luis A (4/5): Charged twice - I was charged twice. I showed hotel my reservation stating I prepaid and they did not believe me.
• marilyn (10/5): cathedral view - Very nice rooms, clean, our room 706 had an amazing view of the main cathedral and was gorgeous at night with its lighting. Bells toil all night but with window closed, we didn't hear them. Restaurant on-site had my favorite breakfast of our 2 week trip. Excellent valet parking and very comfortable bed.
• Verified traveler (8/5): decent and central for a good price - Was a nice clean room that was good and central. However beds werent overly comfortable and the room was very hot had to contiusoly run the airconditioning evern though it was cold outside.
• Carla (10/5): - Staff is very welcoming and nice but restrooms could be better they really need an upgrade.
• Verified traveler (10/5): - Nice hotel! We've stayed there 3 times, always a good experience. Close to Central and they have parking.
• Verified traveler (8/5): - Ok! Todo el servicio esta muy bien Y la camida des restaurante esta mejor
• Verified traveler (8/5): - I like the location of the hotel. The area it’s safe to walk at night. It’s not a luxury hotel & I will stay again but My only problem was the shower head. It feels like you’re showering with a breeze. The staff it’s really nice, specially the housekeeping staff.
• Verified traveler (10/5): - Everything was ok for us good location and facilities
• Carla (8/5): - Great view to the city! cleaniness was good but i feel like they need to be more up to date with their phone i tried calling guest services multiple times and it didn't work the air conditioning was leaking for one entire day nothing was done. Over all service was good and staff were friendly
• Verified traveler (10/5): - Friendly staff and grest location close to everything in the city of puebla. very convinient.
• Verified traveler (10/5): - We stayed at Hotel Gilfer for two weeks and would not hesitate to stay there again. It's well located one block from the Zocalo and the rooms on one side of the hotel overlook the side of the cathedral. The rooms are large and all have windows, something that can be a rarity in Mexico. The rooms are equipped with a coffee pot. The internet wasn't perfect but worked reasonably well. The on-site restaurant offers a good selection of dishes. Overall a very good value for money hotel.
• Verified traveler (8/5): - A great property for the price, in a great location. The staff was friendly and accommodating, although they were never able to resolve the problem with our air conditioner.
• Verified traveler (10/5): - I like everything about this hotel: beautiful room, its location, its restaurant, amenities, cleanliness, staff treatment
• NOE (8/5): Great location and best service - Great location.
• Verified traveler (10/5): - The Service Great!! The Bed was too hard/stiff The window was open and we had mosquito The hair dryer was not blowing enough air, my hair stayed wet No Free Continental Breakfast was included, I always stay at hotel with this benefit, but overlooked it.
• Judy (10/5): - Nice hotel for the traveler who is not fussy! Close to town center, restaurants, and tour buses. Rooms made everyday, fresh bottled water every day! If I ever go back to Puebla, I would stay here against !
• Verified traveler (8/5): NICE STAY - Basic Hotel, nice location, walking distance to Cathedral and main Square.
• Verified traveler (8/5): Small quaint cheap - It’s a small hotel very close to downtown. They don’t go all out on amenities, but all the basics are there. It was a good price so I think you get what you paid for.
• Paul (6/5): Pleasant budget hotel - The Gilfer is a pleasant budget hotel near the zocalo. The rooms can be noisy because sound easily travels from one room to the next. But the beds are comfortable. The wifi works and the restaurant offers good, inexpensive breakfasts.
• CARLOS (8/5): - Room safe was too small. No heat. Some street noise. WIFI slow. Would stay again.
• Aidan (2/5): Disappointed - During our two day stay I had my sports jacket and a dress shirt removed from our room. We checked out at 13.00 hrs on the 23rd and realised some hours later that I had left my jacket and shirt in the closet, We returned that evening to the hotel and were informed that nothing had been left in the room and we were invited to look. “ the room had not been reoccupied after we left” earlier that day. We spoke to the hotel manager Gabriel who made every effort to find out what had occured without success. The fact remains that my jacket and shirt were removed from the room and there is no explaination and they have not been found.
• Michael (8/5): Good price and great location! - Affordable hotel very close to the Zocalo and cathedral. Good food options close by. Clean rooms and friendly staff. I would definitely stay there again.
• Verified traveler (10/5): October Mission2017 - We use this hotel for our mission team. The location is great for walking and exploring.
• Pierre (10/5): - Wonderful hotel, excellent location, clean, comfortable everything that I needed for my trip
• Patrick (8/5): Good Location with sizable room - I stayed for 3 days on the 5th floor with a mountain view. Reception speaks some English but the wifi is weak and sometimes unable to connect from the room. The room size is huge and the housekeeping was trying to maintain the room well. However, the furniture quality and decor are aging. The hotel location is perfect and right in the centro.

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