Cairns Reef Apartments & Motel

Location: 670 - 678 Bruce Highway, Cairns, au

Star Rating: 3 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Salt-water pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• CCTV outside property
• Access to health care professionals
• Television in common areas
• Free wired internet
• Golfing on site
• Tennis lessons on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby

Rooms Available

• Family Apartment

  2 Queen Beds and 2 Twin Beds

  1023-sq-foot soundproofed room with a balcony/patio

  
  

  Layout - 2 bedrooms and dining area

  Internet - Free WiFi

  Entertainment - 42-inch TV with digital channels, pay movies, DVD player

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, deep soaking bathtub

  Practical - Washer/dryer, safe, and iron/ironing board; cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • DVD player
  • CD player
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Dining table
  • Ceiling fan
  • Access via exterior corridors
  • Separate dining area
  • Free WiFi
  • Deep soaking bathtub
  • Balcony or patio
  • No rollaway/extra beds
  • Bedsheets provided
  • Local maps

• Double or Twin Room

  This double room has a mini-bar, kitchenware and a microwave. A daily housekeeping is offered.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Radio
  • Refrigerator
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  This apartment features a lounge area and a large kitchen and 1 bathroom. This apartment does not have daily housekeeping.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Terrace
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  This spacious apartment features lounge area, a large kitchen and 2 bathrooms. This apartment does not have daily housekeeping.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Terrace
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Deluxe Apartment

  This apartment features a lounge area, a large kitchen and two bathrooms. Please note, this unit does not have daily housekeeping services.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Terrace
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Debbie (8/5): -
• carlie (3/5): - Pass I had emergency surgery and booked my husband into this hotel, the second day after spending all day at cairns hospital he was unable to get into his room, we called prior to the reception shutting hours which was 5.30pm * we called at 5.20pm) no answer, we continued calling throughout the night on the mobile provided and no answer so my husband had nowhere to stay...after about 12 calls and 4 emails we received a sorry you will be refunded but nothing else...the place was nasty..dusty...and the managers have no regard for their clients at all, I NEVER leave reviews but this place will never get any business from us..our clients or family due to the unresponsive behaviour and empathy they showed.
• Dylan (10/5): - Everything Nothing
• Richard (10/5): - Everything None
• Neal (8/5): -
• Desley (5/5): - No blinds on door - individuals from near buildings could see in. TV channels did not work properly. No car space for me to park. Stairwell was dirty
• Cooktown (10/5): -
• Joshua (1/5): -
• Cynthia (10/5): - Very good always feel welcome 😁 There’s nothing wrong
• Scott (8/5): -
• Jeremy (1/5): - It was both disappointing and embarrassing for us to be informed that the accommodation we had booked for Jeremy was not at a comfortable living standard as would be expected and made Jeremy's stay at your facility less than enjoyable. Feedback from Jeremy highlighted the following issues: the fridge in the room when opened emitted a pungent rotten prawn smell which filled the room when ever the fridge door was open air conditioner was less than sufficient and made excessive irregular noise making it hard to sleep black mold present in the bathroom area These conditions aren't inline with what was expected / advertised for Jeremy's booked accommodation and certainly wasn't what we were paying for as should we had know it would be like this for a guest visiting our facility we would have sort alternate accommodation for him.
• James (10/5): -
• Chrissy (9/5): Quiet and cosy - Comfortable bedding pillows and towels Distance away from city
• Lester139 (9/5): - Close to shopping Centre by car five to ten minutes.good comfortable accommodation for a few days and secure carpark was a nice bonus.
• Kylee (10/5): - The staff were incredibly helpful and friendly.
• Caroline (7/5): - Having one key between 2 guests, the staircase and the lower toilet.
• Richard (3/5): A place to sleep. - Very safety conscious. Key pad and key access to garage and enterance/ room. Receptionist was friendly and polite. Beds were lumpy and uncomfortable. Room airconditioner buzzed and weezed when switched on. Furnishings were mismatched and had seen better days. Refrigerator was rusty. Old and tired. Messages regarding use of air-conditioning when not on site and extra charges not well received.
• Kathy (10/5): Excellent accommodation close to everything needed had a great weekend - The location is well situated close to local shops and main roads Nothing
• Narelle (10/5): Always enjoy our stay & everyone so friendly & helpful - Location No undercover parking
• Daniel (8/5): Happy with location - Good locations to Earlville N/A
• Narelle (9/5): Good overnight - Very comfortable All good
• Narelle (10/5): Very pleasant - Nice appartments and good location All good
• Samson (4/5): Not good - N/A Stairs to room
• Huai Guo (7/5): -
• Rodney (8/5): These apartments were great for me - Location was perfect for my requirements. Bus stop was across the road, very easy to get into the city
• Emma (2/5): Dirty and no wifi and no service or accessibility to the reception or manager after 5:30pm. - I had to clean the bathroom and shower before using it. I have photos of when I arrived with hair all up the walls of the shower and dirt on the floor - hair on the bed - so I went and bought my own linen from kmart due to not wanting to sleep in an already used bed. There was no information about the wifi - wasn't given the password - had bad reception and had to head to the library to get some wifi to do the work I needed to do. The room could have been cleaned before I arrived - this is expected I assume - wifi password??? couldn't access the internet which was highly needed for the work I was conducting in Cairns. Won't stay here again due to the filth in the bathroom and around the bed, cupboards etc. I rang the after hours number and text them - no response. The linen and extra travel I had to do to gain internet added up to over a $280 stay - will stay elsewhere next time so that the basic standards are met and I can confidently and comfortably stay the night.
• Ricky (9/5): Very good 👍 -
• Paul (10/5): great friendly environment and clean room with ample space - family atmosphere, Keryn was lovely at the reception, close to the city by car and very secure area in house breakfast
• Guest (7/5): Wasn't really there long enough to enjoy pool, looks tidy and clean - Comfortable location. Not noisy, close to shops Na
• Mell (8/5): - Kerryn worked at the desk. She was amazing, really helpful and pleasent. It is what you pay for. Old and outdated. Rats by the poolside.
• Mabelene (5/5): - Location close to town The Aircon wasnt cold and water pressure was not good.
• Guest (1/5): Money Scammers. - Keryn arranged for a late checkin however locked the room instead of leaving it open and refused to open the door when we arrived. She also charged my card before the booking was meant to start even though the booking was meant to be no prepayment needed.
• Gary (7/5): Relaxed and enjoyable trip away with my siblings - Relaxed, comfortable affordable budget apartments, rooms is spacious(2bedroom and2 bedrooms) Friendly people and staff are friendly and helpful. Nil
• Libina (10/5): -
• Adam (10/5): Great place for families - Facilities were great Nothing
• Samisoni (4/5): - N/A TV didnt work
• Lorelei (7/5): -
• marilena (9/5): - La tranquillità dell'appartamento
• jeremy (10/5): Great - On arrival we were greeted by Keryn who was really friendly and made sure our entire stay was very pleasant. The rooms were very tidy and the gardens were well maintained. We felt very relaxed during our stay and wouldn’t hesitate in letting our friends know to stay here. A thoroughly enjoyable experience. Thankyou again Keryn and Paul.
• Tanee (5/5): -
• Maurice (8/5): - Room was clean could do with a comfortable chair in room, staff were very friendly. I would stay again.
• Toni (6/5): Adequate for overnight stay but needs refurb. - Convenient location for our business appointment Old and in need of repairs/replacements.
• Alana Little (10/5): -
• Timena (10/5): -
• Matthew (6/5): -
• Jodie (6/5): - Location was great
• jennifer (10/5): -
• Ray (5/5): -
• Athi (10/5): - I had a lovely stay
• Damian (6/5): - Property was well placed for us for a short stay, but the bathroom had mould and access to the second floor was a bit difficult
• Wayde (6/5): - price no amenities, not self contained.
• Renae (8/5): Not in the hustle and bustle of town but still close to a lot of places - Price was great for the night it was quiet and clean & tidy Nothing really
• Jay (8/5): Very good -
• Karen (6/5): Would give it a second chance - The location was good & very easy to access. Handy to what I needed to get to yet not to busy or noisey. The room needed a good clean, especially under the bed. No iron or ironing board.
• Sigai (7/5): Good -
• Vali (10/5): Exceptional - Clean and spacious rooms, larger than we expected. Lots of parking space and away from the busy city area. Karyn was very helpful when we confirmed our booking while we were still on our way up to Cairns hours away. None,
• Michael (8/5): Very good -
• Mark (9/5): Superb -
• Bettina (10/5): I would highly recommend to other families - We enjoyed as a family the space mainly . wifi worked perfectly and the comfort was extravagant just what we needed! Lovely customer service and we were so comfortable Nothing
• Belinda (10/5): Exceptional - The space of the apartment was bigger then i thought Nothing
• Sally (6/5): Basic accommodation at a reasonable price. - We were arriving late at night and the staff did a great job of providing us with directions and codes to access our room, well after reception had closed. Two bedroom separated by a living room was a good set up for a family. It was looking a little tired and I’m not sure how thoroughly the place had been cleaned e.g. there was a shift roster on the fridge.
• Gregory (8/5): Very good -
• Sandra (6/5): Good location but the apartment needs some work. - Internet was good, good TV with Netflix great location was clean and comfortable. The bed was uncomfortable, the aircon in the bedroom was noisy. Had to slam the door to shut it.
• Lillian (10/5): Exceptional - Everything
• Kerin (6/5): Suited us for the night. - very secure. Room was clean. Value for money. Friendly staff. We only stayed the one night. The bathroom needs an update and unfortunately I had to kill 4 cockroaches when we got in that night. These were of the smaller type not the big fly in ones. They were in the bathroom and some near the fridge. It is north Queensland and as a local I am used to the roaches but a tourist may be a little more worried.
• Grey (8/5): Very good -
• Lok (6/5): Pleasant -
• Elimau (10/5): Exceptional -
• Chris (4/5): Disappointing -
• Seth (6/5): Pleasant -
• Shawnna (8/5): Really enjoyed the stay and will be back in the future. - I loved the location, it was quite, easy to find, the accommodation was perfect for our family 2 bedroom, 2 bath worked out well. Kitchenette was great to go shopping and cook our own food. One of the bedrooms smelled like cigarette smoke, probably from the next door person standing outside smoking?
• Ganesh (2/5): Very poor - Bathroom, kitchen, air-conditioning
• Darren (5/5): Passable -
• Appie (6/5): Pleasant -
• Paul (2/5): - Awful - dog hair in the beds! Shocking 😮
• Rasika (8/5): Very good -
• Charlton (2/5): - The Bed is worn out. Ac unit did not cool the room.
• Kerrie (7/5): Good - Location as we were going to the races A few cockroaches running around and no milk for a cup of Tea
• shane (10/5): - The manager was very helpful and communicated well. Neat and tidy property with terrific parking close to city
• Bradley (10/5): - Very nice clean well equipped would stay again very comfortable beds
• Codylouise95 (1/5): Bad - Nothing worse stay ever ! The abuse from the management and how they treat people there so much more I could say but it's honestly not worth it
• Josh (10/5): Exceptional - They were very accommodating, very friendly and easy to deal with. They are more than willing to accommodate me at anytime
• Jim (6/5): Pleasant -
• Leon (10/5): Exceptional -
• Mitchell (7/5): Good - Good location on the south side of Cairns, great place to stay after getting off a plane and before heading further south. Cheerful friendly staff member for checking. Some of the fittings etc are getting a bit dated.
• Justin (8/5): Very good - The suit I got was great. Had everything I needed. No enough rubbish bags. But I was okay with that.
• Shawn (8/5): - Great location, staff were friendly and parking was easy and secure.
• Paul (10/5): Exceptional value for money - This is a perfect place to stay. Felt very secure with all the safety features. It is 3.5 star rated. If people are expecting 5star this is not for them but we found the complex lovely and the staff were very nice.
• Tanya (4/5): - The room was dirty. The cleaning crew came quite early before checkout and chased us from the room before we were ready, which is ironic as it wasnt clean, specifically the floors!!! The reception staff were friendly and even though it is an older place it was pretty good.
• Chester (3/5): Will not stay here again. - Uncover secured parking with lock up gates. Arrived at the complex at 5pm from an 8-hour drive. People were having a party at the BBQ area & continued until 9pm. Then another party started under our apartment until 12.32am. Was not safe to walk down the stairs as there were a group of men drunk to attend the 24hour emergency phone to see if any staff on the complex to end the party, so we had to put up with the very loud music & noises! In the information book left on the coffee table stated staff were situated on the complex & if you would like to party, head into town & respect guest staying at the complex. If there were staff on hand, why wasn't the party stopped earlier? Chair was thrown into the pool. No washing up liquid left in the bottle to wash up dishes. It was empty. Mould in the bathroom & ensuite ceiling. One towel stained & dirty laundry was left in the washing machine.
• James (1/5): Worst accommodation experience ever in 9 years of full time travel - Nothing about this property was positive. It was so bad that we fled after only a couple of hours. Upon walking into our accommodation, we were immediately assailed by an overwhelming noxious odour that quickly began to affect our breathing. Within an hour, my throat began to burn, my nose began to run, I developed a splitting headache and I started sneezing uncontrollably. My husband also became ill. When we called management to discuss the situation, Keryn tried to pass off the toxic fumes as being caused by the cleaning products. When we pressed the point, she hung up on us. The furniture was second rate, especially the bed, which was rock hard and had cheap, flimsy bedding. The last straw was when I moved the bedside table to plug in my CPAP machine in the outlet and found a dead cockroach. I can only surmise that the toxic air we were breathing was likely because the place had been fumigated. Despite the very late hour of the night, we immediately left to safeguard our health from further harm by the noxious chemicals and booked into a hotel, forfeiting the cost of our four nights.
• Beau (1/5): Bad -
• Dianne (6/5): - Budget pricing good. Bathroom needs a good renovation. German cockroaches present.
• Irene (8/5): - Our room didn't look like it was serviced just sheets changed
• Gemma (3/5): Poor -
• Mitchell (10/5): Exceptional -
• Downman (3/5): Stay was ok but very disappointed with what we was there - Location was ok for our weekend, the bed was ok, but that was all. No paint behind the Sistine, greasy shower floor and main room floor, soap holder corroded and rusty, Vanity corroded. Vanity doors swollen and rotting, rusty screws in bathroom wall, grout needs fixing in the bathroom, crack in the ceiling in the bathroom, air conditioner not working properly, sliding doors in the bedroom not rolling properly as the tracks are dirty, there is only one chair and no table it was a booking for 2.
• Georgina (7/5): It felt like home and we would stay here again. Thanks - The room was very comfortable 😌 and quite
• Aswin (9/5): Superb -
• Kate-lyn (6/5): Great budget stay, spacious for large family groups. - Central location, spacious room which was great for our family. Old appliances could use some updating and the lounge in our room could use a steam clean.

Photos